Hospital Pediรกtrico Dr. Hugo Mendoza
Guide for International Users
Who are we? • The Hospital Pediátrico Dr. Hugo Mendoza is a public decentralized and autogestioned hospital wich was inaugurated the 6th of December 2013, under the guidelines of the Ministry of Public Health of the Dominican Republic, to give services with the highest standards of quality to the pediatric population. • This hospital is under the Direction of Dr Noldis Naut Suberví MD. It functions with a gestion model wich give priority to the right to health and health care access of children and adolescents since their birth until the age of 18 years; with universal and equal access to plans, and disease prevention,health promotion and protection, treatment and rehabilitation programs.
Ambulatory Services
• Pediatric Emergency • Ambulatory Pediatric Care • Vaccination Service • Psychology • Odontologic services
Medical Imaging Services: • Radiology. • Sonography. • Tomography. • Fluoroscopy.
Pediatric Subspecialties: • Emergency Medicine
• Neonatology
• Cardiology
• Dermatology
• Surgery
• Endocrinology
• Anestesiology • Nutrition • Pneumology • Epidemiology • Neurology
• Urology • Nephrology • Hematology • Infectology
• Neurosurgery
• Psychology
• Otorinolaringology
• Hemato-Oncology
• Forensic Medicine
• Orthopedics
• Odontology
• Maxillofacial surgery
Administrative Services •
We have a capacitated personnel, ready to satisfy the health services needs of our users based on an efficient and opportune work in the least time required:
•
Patient admission: from Monday to Friday from 7:00 AM to 7:00 PM
•
Patient Emergency Admission: 7 days a week, 24 hours a day, national and international calls.
•
Appointment scheduling.
•
Elective surgery scheduling.
•
Personalized information about services.
•
National and International Health Insurance Coverage Information.
•
Health Services oriented to full understanding in the following languages: Spanish, French, English and Portuguese.
Steps for accessing the services: •
Step 1: Call your health insurance manager or local representative.
•
Step 2: Explain in detail your health problem and give all the medical information that can be used as a base to sustain your need or medical event. Documents like medical files, studies or laboratory results should be included.
•
Step 3: Give all the information about your health insurance, this includes the insurance policy number and your passport or other identification card number.
•
Step 4: Ask to be sent an e-mail or digital message with the contact information about the Medical Service that the hospital will provide you and the name of the person you have to ask for when you arrive at the health care center.
•
Step 5: If your are writing directly to the hospital, make sure you send the answer to your case given by the hospital to your health insurance manager or your local representative.
Steps for accessing the services:
•
Step 6 : After you receive the answer to your request for medical services, ask for the sheet to be filled with the patient’s general information and the family members who will be with the child during his stay at the hospital.
Please remember that the Hospital PediĂĄtrico Dr. Hugo Mendoza and all its work team welcomes you and gives you the guaranty of a personalized y humanized service.
We are located at: Av. Charles de Gaulle, Ciudad de la Salud, Santo Domingo Norte, Dominican Republic.
Tel: 809-568-8222 E-mail: servicioprivado-nacional@hhm.gob.do Servicioprivado-internacional@hhm.gob.do