Welcome to Sweden by Daniel Seco

INDEX

General information about Sweden

Medical care

The National Social Insurance Office – Försäkringskassan

Broadband and Cable-TV

Packaging collection service – recycling

Sense and Sensibility – Vett och Etikett

Facts and figures about your local city

Facts for the visitor in Sweden

International Clubs

10.

The Right of Public Access – Allemansrätten

11.

Activity centres and Fitness

12.

Useful web-sites

13.

Driving and parking

14.

Read and understand your invoices

15.

Biking

16.

Public transportation

17.

Shopping – stores

18.

Public Holidays

19.

Practical advice for tenants and your Rental Agreement

Information package; Stockholm area Linnégatan 89C, 7th floor SE-115 23 Stockholm Phone +46 (0)8 662 62 40 Fax

+46 (0)8 679 55 80

www.humanentrance.com

GENERAL FACTS ABOUT SWEDEN

General Facts about Sweden Population: 8.9 million Area 450,000 km2 Capital: Stockholm Language: Swedish Religion: Evangelical-Lutheran Currency: Krona (SEK)

Geology From a geological point of view Sweden is a very old country. In many places the bed-rock is a primary one and contains the oldest kinds of rocks that exist. These are the remains of enormous mountain chains which have eroded over time. During the last million years Sweden has experienced four ice-ages. These have produced a varying landscape, from the flat south (which was covered by water) to the mountainous north, with Kebnekaise, 2111 m, as its highest peak.

Climate Throughout the entire country Swedenâ&#x20AC;&#x2122;s climate is approximately eight degrees Celsius warmer than most other countries at the same latitude. This is due to the proximity of the warm Gulf Stream in the Atlantic Ocean. The greatest annual rainfall occurs in the mountainous regions. Sweden is situated in the northernmost part of the so-called temperate climatic belt. The highest temperature record is 38oC and the lowest temperature, -53oC, was measured in the north part of Sweden in 1966.

Form of government Sweden is a constitutional monarchy with a democratically elected government. Through representatives, the Swedes decide matters of national concern and this is applied through a parliament where the government must have the confidence of the members of parliament. Elections are held every four years and the government consists of the Prime Minister and a number of cabinet ministers.

GENERAL FACTS ABOUT SWEDEN

The reigning Monarch is considered to be the Head of State, but in reality he/she has a purely symbolic and representative function.

Religion The Swedish church is a Christian, Evangelical-Lutheran Church. The church is separated into 13 dioceses, each led by a bishop. The bishop in Uppsala is referred as the archbishop and is the leader of the church.

Trade and Industry A hundred years ago 75 % of the population was engaged in agriculture. Today this figure is down to 3 %, showing the nation’s transformation from an agricultural country to an industrial nation. The forests have been of major importance to Sweden, just as Sweden’s other main resource, iron ore, has laid the foundation for the iron and steel industry. Sweden´s economy is highly dependent on its trading relationships with other countries – about half of industrial production goes abroad. In the field of imports also, Europe is the most important trading partner.

Education In 1842 a law was passed which made schooling obligatory for all Swedish children. Today this elementary education consists of nine years of compulsory schooling and is the responsibility of each municipality. After the compulsory school, a three year high school education is available with a variety of subjects to offer. A high school education is regarded as almost a necessity in Sweden as the standard of education required for all types of work has increased. Finally, there are universities which offer a wide range of theoretical and practical courses. The largest universities – and the oldest - are situated in Uppsala and Lund.

The Monarchy in Sweden Under the new constitution the reigning monarch’s duties are mainly of a representative and ceremonial nature. At the request of the government, the King receives other Heads of State and undertakes state visits abroad. As a rule, he is accompanied on such visits by members of the government who discuss political issues etc. with the

GENERAL FACTS ABOUT SWEDEN

host country. The King enjoys immunity under penal law, i.e. he cannot be subject to prosecution for his actions, but civil law claims can be made against him in a court of law. Although Sweden has been governed by the socialist party for most of this century, the monarchy has not been threatened by the public opinion. The Swedish Monarch is down to earth and well liked and respected by most Swedes. When UK and Monaco were raged by continuous royal scandals the Scandinavian Royal families were held up as examples of how the ideal Monarchs should behave.

HEALTH CARE AND SUPPORT

Health Care and Support Sweden’s ”Social Safety Net” has gradually taken shape through the course of the twentieth century. It constitutes society’s response to protecting those who are sick, functionally disabled or unemployed, or who are having other problems, and whose families cannot solve the problems on their own. Where to go for healthcare In Sweden, healthcare is provided by healthcare centres and hospitals operated by the county councils and by private physicians and hospitals. Patients who do not require overnight care are treated by healthcare centres and private physicians. Hospitals provide specialist care and in-patient care. Healthcare centres and hospitals can be found in the Blue Pages of the telephone directory, and private physicians are listed in the Yellow Pages under the heading Doctor/Läkare. Generally speaking, you should contact your primary healthcare centre if you fall ill during the daytime hours, Monday through Friday. It is best to call first and speak with the nurse in charge of the clinic. The nurse will be able to tell you weather you should see a Doctor or a District Nurse and when you should come. If a doctor at the healthcare centre fells that you require specialist care at a hospital, he or she will arrange for the appropriate treatment. You will be given a referral, a certificate indicating that you need a hospital appointment. If you fall ill when the healthcare centre is closed, there are places you can call for advice and consultation. There is often a place called Jourläkarcentral and their telephone No:s can be found in the Blue Pages of the telephone directory. You can also call Sjukvårdsupplysningen. They are open 24/7/365. If you or a family member has a serious accident or a sudden serious illness, you can call the emergency telephone No. 112. The same No. is user throughout the country. If you do not speak Swedish well, it may be a good idea to ask a neighbour to place the call. You will be asked for your name and address. Be sure to give the details of the situation. The emergency telephone staff will judge whether you can drive or take a taxi to the hospital or need to be picked up by an ambulance. Ambulances are usually reserved for very serious cases – an example would be a situation in which the patient needs heart treatment during the transport.

HEALTH CARE AND SUPPORT

Expenses Most healthcare is funded by taxes, but patients are required to pay a patient fee. Every county council decides what fee will be charged in its own particular region. Some care, such as that provided for children and pregnant women is entirely free of charge. In certain cases, other rules may apply to people who do not have a permanent residence permit.

HEALTH CARE AND SUPPORT

Useful telephone numbers medical care SOS Emergency: phone 112 (for ambulance) Information and advice 24 hours/day: phone 320 100 (when the automatic voice starts talking, just wait and you will be connected to someone). Nurses answer the phone and they can advice you what to do. CityAkuten (specialist emergency care for adults) 8 am – 6 pm weekdays. Apelbergsgatan 48, Stockholm, T-bana Hötorget, phone: 412 29 60 or: 545 291 85.

Hospitals Emergency admittance adults Emergency – eye problems: S:t Eriks Eye Hospital, All days 8:00 am 16:00 pm. Other hours, call for information. Polhemsgatan 50, Stockholm, T-bana Fridhemsplan, phone: 672 31 00. Emergency – dentistry: S:t Eriks Hospital. All days 7:45 am - 8:30 pm. Polhemsgatan 46, Stockholm, T-bana Fridhemsplan, phone: 545 512 20. Danderyds Hospital, T-bana: Danderyds Sjukhus, switchboard: 655 50 00 Karolinska University Hospital, Huddinge, switchboard: 585 800 00

Huddinge,

Pendeltåg

(train):

Karolinska University Hospital, Solna, Buses: 3, 52, 73, 77, switchboard: 517 700 00 Norrtälje Hospital, switchboard: 0176-27 50 00 S:t Görans Hospital, T-bana Fridhemsplan, switchboard: 587 010 00 Söderhospital, Buses: 3, 74, (4), switchboard: 616 10 00 Södertälje Hospital, switchboard: 550 240 00

Updated: 25/02/2006 AT 1:35 PM

HEALTH CARE AND SUPPORT

Emergency admittance children Advice on the phone 24 hours a day: 320 100 (when the automatic voice starts talking, just wait and you will be connected to someone). Nurses answer the phone and they can advice you what to do. Astrid Lindgrens Children’s Hospital, Karolinska University Hospital, Solna, Buses: 3, 52, 73, 77, switchboard: 517 771 02 Children’s emergency, Danderyds Hospital (no surgery), T-bana: Danderyds Sjukhus, switchboard: 655 65 00 Children’s Hospital Karolinska University Hospital Huddinge (no surgery) Pendeltåg (train): Huddinge, switchboard: 585 800 00. 24 hours a day, Sachska Children’s Hospital / Söderhospital (no surgery): Hjalmar Cederströms gata 14, Stockholm, Buses: 3, 74, (4), switchboard: 616 40 50. 24 hours a day

Miscellaneous: Chemist / Pharmacy open 24 hours a day: Apoteket C.W.Scheele, Klarabergsgatan 64, Stockholm, T-bana: T-centralen, Phone: 454 81 30

Vaccination centers: City Hälsocentral – Vaccinationsmottagningen: Slöjdgatan 9, Phone: 08-20 62 90 or 08-20 69 90. T-bana Hötorget. Open weekdays 9am – 7pm. Wasa – Infektionsklinikerna: Apelbergsgatan 48, Phone: 08-412 29 10. T-bana Hötorget. Open Mon-Thurs 8am – 7pm, Fri 8am – 5pm, Sat 10am – 3pm.

Updated: 25/02/2006 AT 1:35 PM

BROADBAND & CABLE-TV

Broadband in Sweden ADSL The most common broadband service in Sweden is ADSL. You can choose this service from several companies. The average cost per month is 150 SEK for a connection of 500 kbps. To apply for ADSL you will need to have a phone line (there are different providers of landlines). Please view following sites to learn more about ADSL. www.bredbandsbolaget.se www.tele2.se www.telia.se Internet through the Cable-TV network Many homes are connected to the cable-TV network and the largest â&#x20AC;&#x201C; and most commonly used â&#x20AC;&#x201C; provider ComHem, offers internet as well as international TV channels. You can see whether you can receive their service by checking the availability on their website. www.comhem.se

Broadband on LAN The 10 to 100 Mbps LAN connections is not very common; only a few homes have this service. The company providing 10 Mbps is Bredbandbolaget. You can read more about their support areas on their website. www.bredbandsbolaget.se Things to think about if you want to apply for broadband. 1. You usually must sign a contract for several months (3 months to 12 months) 2. Some companies require you to be registered in Sweden. (Personal ID no.) 3. The installation fee is not refundable 4. Some companies require you to buy your own ADSL modem

BROADBAND & CABLE-TV

Cable-TV & Satellite TV When you arrive to a new country you or your family will probably ask yourselves what channels you have access to and if you still can watch your favourite programs. The largest cable-TV provider is the following. www.comhem.se www.telia.se can also provide cable-TV Both offer a good package for approximately 299 SEK/month (200703-14) If you do not have cable-TV and think that satellite is too big of a project we suggest that you consider the digital box called “Boxer”. Boxer Digital

- www.boxer.se

Satellite TV You can receive both Swedish and international channels with a satellite dish and a digital decoder. This is very common in Sweden in areas where the cable companies do not provide – or have started – their service. You can also receive more channels and the variation of languages is wider. So what are your options? Well, in Sweden you have two companies offering digital packages. 1. Viasat 2. Canal Digital

www.viasat.se www.canaldigital.se

If you already have a satellite dish or you want purchase your own satellite dish and decoder to connect to a satellite of your choosing. We recommend you to check with your local dealer or at the following website for satellite positions. LyngSat

- www.lyngsat.com

A MESSAGE FROM THE PACKAGING COLLECTION SERVICE :

Each time you drop off your leftover packaging for recycling, you are playing a small part in a larger process. The old bottle caps are changed into screw nuts. The crumpled laundry package becomes a slick shoe box. This helps save large amounts of energy. This also makes sure that our natural resources don’t fall out of circulation. Thanks to you, the environment wins. And you win as well. Each time you recycle.

THE RECYCLING CIRCUIT FOR PACKAGES All collected packaging is recycled into new packaging or new products. Hard plastic can become everything from trash bags to noise insulation to dish scrubbers and flower pots. Soft plastic packages help provide energy. Glass, cardboard and paper packaging is primarily recycled as new packaging. Metal packaging can become railway lines, a car chassis, reinforcement bars and many other items!

PRODUCER’S REPSONSIBILITY It is the companies that manufacture, import or sell packaging that are responsible for ensuring that the packaging can be collected and recycled. This system is called the producer’s responsibility. Packaging is one of the rst groups to have had its recycling responsibility placed with the producer. Packaging makes up a large amount of the household waste and is relatively easy to deal with. The packaging producers have formed ve material handling companies, and they work together under the name: Packaging Collection Service. Their business is entirely non-prot.

RECYCLING STATIONS The producers have set up so-called recycling stations at more than 7000 locations throughout the country. This is where you should go to discard plastic, paper, metal and glass packaging. There are also often containers for newspapers, batteries and clothing. (A number of municipalities may not use the term recycling station, rather they may use another name for these sites.)

Tel 0200-88 03 11, www.forpackningsinsamlingen.se

SORTING PACKAGING: All packaging should be empty and clean. Packaging made from different types of material should be separated. If you cannot separate the different materials, sort the packaging based on the most dominant material by weight.

PLASTIC PACKAGING

METAL PACKAGING

Hard plastic packages

Example: Tin cans, spray cans, tubes, bottle caps and screw tops, non-refundable soda cans, dried paint cans, aluminum foil and aluminum products. Instructions: Fold sharp lids inside tins. You can leave caps on the tubes. Note! Cans with leftover paint or glue should be discarded as hazardous waste at the environmental waste management station. Large packages that do not t into the containers at the recycling station should be dropped off at the central municipal recycling station. Scrap metal, plumbing and heating parts, frying pans and other non-packaging items should be discarded as bulk trash or with the regular household trash. Recycling electronics is the responsibility of the producer, and the sorting system for these items is being developed in 2001. For information on how such items are currently being sorted, contact your local municipality. Aluminum cans can be dropped off at shops for a refund.

Example: Bottles, pots, drums and small buckets. Instructions: Remove the corks and lids. Sort according to the type of material and place them loose into the containers. Place all the plastic packages loosely into the containers. Do not bundle them into bags. The accompanying plastic bags should be included with the hard plastic at the recycling station if there isn’t a container for soft plastic. Note! Large packages that do not t into the containers at the recycling station should be dropped off at the central municipal recycling station. Plastic items (e.g. furniture and toys) that are not considered packaging are discarded as bulk trash or household trash. Refundable plastic bottles should be dropped off at local shops. Soft plastic packaging Example: Plastic bags, rell packages, plastic wrap and plastic lm. Instructions: Soft plastic packaging is recycled into new energy. It is either incinerated with other household waste or collected at a recycling station. Call us if you are not sure how this is handled in your municipality.

PAPER PACKAGING Example: Doggie bags, sugar bags, pasta boxes, wrapping

paper, milk and juice boxes, shoe boxes, toilet paper rolls and cardboard boxes. Instructions: Flatten and fold the items. Put smaller packages inside larger ones. Note! Envelopes should be put in the regular trash. Newspapers, advertisements, etc. should be put in the container for newspapers.

GLASS PACKAGING Example: Bottles and jars with coloured and clear glass. Instructions: Remove the caps, lids or corks and sort them based on the type of material. Note! 33 and 50 cl refundable bottles should be dropped off at local shops. Porcelain, ceramics and other glass items not including packaging should be dropped off as household trash or bulk trash. Light bulbs should be put in the household trash while the producer’s responsibility and sorting system is worked out in 2001.

SENSE AND SENSIBILITY

Answering the telephone and calling others Most Swedes will answer their phone by saying either their first or last name or both. It is also practiced in some areas to answer with your own phone number. People rarely pick up and say hello without giving you any indication of where you have called. It is considered polite to introduce yourself even if the person answering is not the one you are looking for. It is OK to call people between 9/10 am to 10 pm.

Be on time! Swedes are neurotic about punctuality, agendas and time tables. Notably, we use a number of stock phrases that are significant for this way of thinking e.g. "Time is money" or "Don't waste time". It is considered very disrespectful to be late both professionally and privately. If you are late, do call and let the waiting person(s) know and you will be easily forgiven. Always apologize if you are late. There is something called the "academic quarter of an hour". That means if you are going to someone's home you may be fifteen minutes late - at the very most. If a plane or bus is supposed to leave at a set time, Swedes get very frustrated if kept waiting. There are however, situations when we expect to be kept waiting, such as doctor's or dentist's appointments.

Center of the universe Most Swedes greatly overestimate the extent of others' knowledge about Sweden.

Children's quarrels Children are expected to solve their own disputes and parents are not too closely involved in their children's conflicts. Coffee Swedes love their coffee and they like it strong. This is the reason why Swedes drink the most coffee per capita in the world. Coffee also offers social qualities. Most places of work will have two "mandatory" coffee breaks per day.

Dating in Sweden The equality between the sexes may be the reason for the lack of traditional courtship in Swedish relationships. Ask any Swedish man

SENSE AND SENSIBILITY

and he will assure you that females often call them and that they frequently split a dinner check in half. Going Dutch, even on dates, has clearly been adopted in Sweden. Foreign females are often surprised, by what they perceive as the Swedish males lack of attentiveness. Males coming from cultures where dating and courtship is part of life will find Swedish women very appreciative and sometimes confused by that form of interaction.

Family news - births, birthdays, engagements, marriages and deaths It is very common to announce family changes in the papers. Each daily newspaper has a page designated for family news. You place an announcement for a fee. If you notice a change in a friend/colleague's family situation it is customary to drop a note of congratulation or condolence.

First name basis Swedes are informal and rarely use titles when addressing one another. We also call each other, often without age distinction, by our first name.

Friendships between men and women Men and women often form friendships without being romantically involved. A woman can speak to a man without considering it as a sexual invitation.

If you are invited to someone's home or a party If the invitation is in writing you are expected to reply in writing. If you are invited in person or by telephone you can accept or decline right away or call back with an answer. Also, be sure to check if there is a dress code. â&#x20AC;˘ When you are invited to someone's home, do ask if the invitation is extended to your children or pets. If, the host/hostess have arranged for a baby-sitter they will not expect other children or pets as guests.

SENSE AND SENSIBILITY

• Swedes often bring a gift when going to someone's home. Flowers or wine are appreciated gifts. If you have something from your own country, most people will appreciate that. • Punctuality is a virtue. Seven o'clock means seven o'clock if you are invited for dinner. Chances are that the food is almost on the table. Arriving late often means inconveniencing the host/hostess. • For table seating at informal affairs, usually the host/hostess will tell you where they want you to sit. On more formal occasions there will be a table seating plan at the door and/or name tags at each seat. If there is a table seating plan the man finds the lady on his right and escorts her to the table. Only during the engagement period do couples sit next to one another, otherwise you will be assigned to a dinner companion. You are expected to make small talk throughout the meal and dance the first dance with your dinner companion. • The meal is usually commenced by the host/hostess welcoming everyone and toasting. Don't drink anything but water before the first toast is made. When there are less than 8 people don't eat before the host/hostess has taken the first bite or asked you to begin. When toasting you should pick up your glass and try to look everyone in the eye (if you are less than 8 people at the table), then take a sip and afterwards again make eye contact with everyone before putting down your glass. • The person sitting on the left of the hostess will make a thank you speech during dessert. • If coffee is taken in a different room, stay with your dinner companion. Men usually bring women coffee. • Call or write and thank the host/hostess within ten days. Try to reciprocate by inviting them to something. • People rarely invite you to dinner twice in a row, but wait for you to return their invitation by arranging something. Independent people Independence is important to us both financially and practically. An old Swedish saying is that "A good man can take care of himself". The Swedish language is full of proverbs and stock phrases that glorify independence, personal responsibility and individual capability. The ability to accomplish things unaided is always held as an ideal. Paying in restaurants At lunch time you will often get separate checks, whilst at dinner you will get one for the whole table. If you go out as a group it is not

SENSE AND SENSIBILITY

uncommon that people figure out how much they owe and will pay only for that part. Splitting the check evenly is also customary. Peacekeepers Not only is Sweden a member of the UN Security Council, but we are great peacekeepers at home. We shun conflicts. We prefer not to raise an uncomfortable issue if it means risking having to raise our voice. Professional identity Swedes identify themselves largely with their professions. One of the first questions asked a new acquaintance is: "What do you do for a living"? It is also common to say I am a computer consultant, rather than I work as a computer consultant. This has created problems as the rate of unemployment has become higher. Status is closely connected with a person's choice of profession not age, whom you are related to, personality or other characteristics. However, not only high status professions render respect, a job well done in any area is well looked upon.

Queuing strategies In order to make queuing easier many places have a ticket machine by the door. Pull a number and then wait for your number to be shown on a display.

Religion The Swedish state religion is Protestant Lutheran. We have freedom of religious expression as long as it does not violate other laws. Our social lives are more often than not disconnected from any involvement with a church or denomination. The state and the church was formally separated in 1998. Although Swedes don't go to church, a great deal of morals and ethics still have its platform based on the Ten Commandments and the Golden Rule.

Shoes indoors Different rules apply for different occasions. In rural areas people often take off their shoes inside, while it is less common in cities. If you are formally invited to someone's house, you are not expected to take off your shoes, but if you drop by in the daytime do ask if the

SENSE AND SENSIBILITY

hostess wants you to take them off. Weather conditions should, of course be taken into consideration.

Shopping Shopping in Sweden is an uninterrupted affair. The store clerk or personnel will not approach you, instead you are left largely alone. You are allowed to touch things and try them on. If you want assistance you have to ask for it or your right to privacy will be observed. Socializing Swedes like to socialize at home. Our restaurant and pub habits are not quite as developed as in other countries. Social patterns differ greatly depending on the season. We are much more outgoing in the summers and are more willing to do things in the middle of the week. This can be attributed to the amazing long, light evenings and that during school year many are enrolled in evening classes. We like to plan our socializing and don't like surprise visits. Among young people it is quite ordinary to bring different ingredients, pay for your portion of the dinner, or even each pay for the expense of your dinner. The background is that food and drinks are very expensive in Sweden. Talk about the weather As the fall and winter months are so long in Sweden, we are obsessed with the weather. We love to talk about it as it, is the one common denominator we all have. The weather is also used as an explanation for tiredness, illness and poor moods. The way a foreigner thinks of Swedes may differ greatly depending on the season.

Talking to strangers Swedes don't talk to strangers. We consider it strange behavior and like to keep our privacy.

Thank you We like to say thank you many times throughout a conversation. It can be hard to end a telephone conversation before both parties have said thank you at least twice.

SENSE AND SENSIBILITY

The answer is no When offered something, unless we know exactly what it is, we always say no. We can however, often be persuaded. Instead of saying no we like to be polite and say "Nja, well let me think about it". This is still a negative response and we expect the other person to understand that we have said no. A response such as "Hm, I think that may be difficult" usually means no that will not be possible.

Understatements Jantelagen is a term often used. It means that you should never think that you are better than anyone else. To be understated is important. What Swedes consider bragging would in many countries only be to tell it like it is. If someone compliments you on a job well done or your new haircut a Swede rarely responds with "thank you". Instead we explain how easy it was and how anyone could have done it or that the haircut really doesn't look very good or that at least it wasn't expensive.

Visiting friends and acquaintances Swedes like to plan things. If you want to visit someone, call in advance and ask them if it is convenient. A Swede will find it embarrassing if their home isn't orderly or if they don't have anything to offer you when you come. The high need for privacy can also be disturbed by a surprise visit.

Violence Swedes have very restrictive views on violence, domestic and otherwise. Parents are not allowed to discipline their children physically. Neither is the school or anyone else. It is prohibited to hit anybody for any reason. To use physical violence is considered a sign of weakness, especially when a bigger person hits or hurts someone smaller. Work and leisure time - two different things Swedes like to divide their time exclusively between work and leisure. We also like to separate work colleagues and private friendships. A commonly used expression is "Never mix work and pleasure". Don't be surprised if your work colleagues don't ask you to participate in their leisure time or don't introduce you to their friends. This has

SENSE AND SENSIBILITY

nothing to do with you coming from a different country, they don't spend time outside work with their Swedish colleagues either. People rarely discuss private matters at work and they are hesitant to recruit friends or family to their own place of work.

FACTS AND FIGURES ABOUT YOUR LOCAL CITY

Facts about Sweden

Area: 450,000 km² - The third largest country in Western Europe Capital: Stockholm Population: 9 million inhabitants Languages: Swedish (a germanic language). Form of government: Constitutional monarchy, parliamentary democracy. Head of governement: Fredrik Reinfeldt, Moderate Party Head of State: King Carl XVI Gustaf Parliament: “The Riksdag”, with 349 members in one chamber. Religion: 80% belong to the Evangelical Lutheran Church of Sweden. Most important export goods: Electrical and telecom equipment, machinery, passenger cars, paper, pharmaceuticals, iron and steel. Most important imported goods: Electrical and telecom equipment, machinery, foodstuffs, crude oil, textile products, footwear, passenger cars. Currency: Krona (SEK) Famous Swedes and Swedish companies: Alfred Nobel, Celsius Greta Garbo, Björn Borg, Volvo, IKEA, SAAB, ABBA, SKF etc.

FACTS AND FIGURES ABOUT YOUR LOCAL CITY

Stockholm – capital of Sweden Stockholm is centrally situated in Northern Europe. The city is built on 14 islands, where the lake Mälaren opens up into the Baltic Sea; and it is said that the regent Birger Jarl founded Stockholm in 1252 and built the necessary fortifications. Thus, Stockholm in 2002 celebrated its 750th anniversary with festive events throughout the year. Stockholm was first granted a town charter in about 1250. At that time, Stockholm was governed by an advisory council and a Sheriff, who was appointed by the King. The City of Stockholm became a separate municipality with the right to determine its own affairs in 1863, In principle, all inhabitants were considered to be equal. However, an inhabitant’s right to vote was determined by the size of his income. It was not until 1918 that people of both sexes, over the age of 23, were eventually granted the right to vote in municipal elections. Stockholm is the most populated city in Sweden with approx. 781,000 city inhabitants and 1.9 million habitants in the region which equals 21% of the entire population. The city is considered the engine of Sweden and home of some of the worlds largest multinationals. Many international banks operate in Stockholm. The banking service is efficient and currency can be exchanged at all banks, bureaux de change, post offices and at some hotels. The international airport – Arlanda – is situated 42 km from the city center, and there are buses (approx. 40 min) and express trains (approx. 20 min). Public transport is efficient and there are buses, local trains, trams, metro and rail services available. Streets can be congested during rush hours. Stockholm has a relatively mild climate that varies with the season. It can sometimes become very cold during winter with lots of snow. Due to its latitude, Stockholm has very long nights during the winter months, and, the sun might shine for no longer than approx. two hours a day. While in Stockholm you mustn’t forget to visit some of our cultural heritage, like Skansen (open air zoo), Gamla Stan (The Old Town), the Vasa Museum, Hagaparken etc. There is a large variety of international restaurants in the city, serving excellent food; there are plenty of cinemas that usually show films in the original language with subtitles in Swedish, and many theatres with both national and international plays.

FACTS FOR THE VISITOR

Alcoholic drinks Only weak beer can be purchased at supermarkets. Stronger beer, wine and spirits can only be purchased at the state monopoly shop “Systembolaget”. The minimum age for purchase of alcohol is 20 years. Banks Banks can be found in most communities and are usually open Monday to Friday from 10.00 to 15.00. Most credit cards and traveller’s cheques are accepted in Sweden. Doctors visits Swedish people often have a very scientific approach to diseases and want to know as much as possible about the illness and it's cure. Doctors are often personable and friendly and will listen to your complaints before giving you a diagnosis. He also believes that you will look after your own interests. Therefore, he will not scare the patient but usually tell you that whatever the seriousness of your condition it can be cured or arrested if you follow his directions. This does not mean that your condition cannot be worsened if you ignore his warning. If he double-checks medications in his medical dictionary a Swede will be pleased whilst people from other countries may question his skills. Electricity Power is 230v AC, 50 Hz. Etiquette Swedes do not have many “don’ts”. Tack (thank you) is used very often. Many shops, Post Offices and Banks have a queuing system. You take a number from a ticket issuing machine and when your number is called or appears on an electronic display you proceed to the counter indicated. Bargaining is not a natural part of most day-to-day transactions. Family patterns Children start school at six and there is day-care for everyone before that to enable parents to work. The median is 2.1 children per family, which is rather high, actually one of the highest birth-rates in Europe. Several generations in the same household is uncommon in Sweden. Children leave the home in their late teens or early twenties and usually live alone for a few years before starting their own families. The result is of course, that young Swedish families cannot rely on the help and support from their parents to the same extent and of

FACTS FOR THE VISITOR

course the opposite situation applies for the older generation when their needs increase. Old people have the option to live in adapted apartments with limited help or gradual steps toward an old peoples home. It is not expected or demanded that children take care of their elders. As the fiscal climate tightens this may change.

Gender roles and equality Most women in Sweden work outside the home both before and after marriage. They also continue working after having children, but after a maternity leave of 12-18 months. Not only is this because families need a dual income to survive, but it is also considered a woman's right for self fulfilment. Consequently, men are expected to do a larger burden of the work within the home and to be equally responsible for child rearing. However, most will agree that the domestic chores still largely fall under the woman's domain. It is also not unusual that mothers of young children engage in part time work in order to spend more time with their children. When the children are ill it is also more common for the mothers to stay home to care for them. This is often explained by the fact that the man is the primary breadwinner in the family and his day of partly lost income influences the family to a larger extent. Some traditional gestures are still upheld. For example, men often open doors for women and let them enter first. Men propose marriage even though it is also often a common decision between the two parties without involvement from the families. Getting friendly with the locals The effort will most likely be on your part. Moving to a new country or just a new city is usually connected with a lonely beginning. You have to make an effort to meet people and become part of their everyday lives. A few hints on how to do it in Stockholm are: • Take a class at one of the schools. Evening classes are available for those who work. • Use your children and meet other parents when you leave and pick up your child at school or activities. • Go to the gym. Choose a nice one where people stay around afterwards. • Any sports activity that you like. At the tennis, squash centers or golf course, they can usually pair you off with someone if you ask them.

FACTS FOR THE VISITOR

• Invite people to your home or to do things. • Find common interests and engage in them with other interested people. • Go out to bars and restaurants and meet people. • Contact the local international clubs. • Find out whom else from your country or even city lives here. It is always easier to become friends with your nationals when you are abroad. Languages Swedish is the official language but most Swedes speak quite good English. The younger generation often speak a third language, such as German or French. Lunch Most restaurants have daily lunch specials. It is reasonably priced and this is the main meal of the day for many Swedes. A salad, bread, coffee and a beverage is often included in the price which varies between 45-75 SEK. Money The unit of currency is the”krona” SEK, which is divided into 100 ”öre”. Currency can be exchanged at Banks, larger Post Offices and special Exchange Offices. Pets Swedes are fond of their animals. Cats and dogs are treated as family and live inside the home. However, there are regulations for how to keep your pet. They must not make noise that disturbs the neighbours. When taking your dog for walks you are requested to pick up your animal's disposal and bring to a garbage bin. You may not hit your animal. The pet should get the necessary shots for various diseases. Name tags with address and phone numbers are helpful if the animal strays. It is fairly uncommon to neuter your dogs while it is more commonplace with cats. Dogs must be on a leash during the period March 1 through August 20.

FACTS FOR THE VISITOR

Pharmacies Opening hours are 9.00 to 18.00 on weekdays and 9.00 to 12.00 on Saturdays. In larger cities there is usually one pharmacy open in the evening and on Sundays. Tipping Tips and service charges are normally included on the bill, but some people still add tip at restaurants, taxi etc. 10 % is recommended if the service has been good.

INTERNATIONAL CLUBS

International Womens´ Club www.iwcstockholm.com

American Womens´ Club www.awcstockholm.org

American Chamber of Commerce www.amchamswe.se

German – Swedish Chamber of Commerce www.handelskammer.cci.se

British Chamber of Commerce www.bscc.swednet.net

American Club of Sweden www.amclubsweden.org

Updated: 25/02/2006 AT 1:36 PM

THE RIGHT OF PUBLIC ACCESS ALLEMANSRÄTTEN

The Right of Public Access – Allemansrätten In Sweden, there is an old law called “Allemansrätt” which gives everyone the right to walk, cycle, ride a horse or ski freely in the countryside. This freedom also entails a code of responsibility. Do not disturb, do not destroy – that is the basic principle of Sweden’s right of public access. You may pick berries and mushrooms, but obviously not break branches or damage crops, fences etc. Bathing and boating The right of public access also applies to Swedish waters. It is permitted to travel by boat along coastlines, but the sensitive animal life on islands and along shorelines requires particularly great care and consideration. Many islands are completely off limits to humans. It is generally permitted to go ashore, bathe and temporarily moor boats along shorelines, except in the immediate vicinity of a dwelling. It is also permitted to temporarily moor a boat at a pier that is not associated with a building lot. An obvious condition is that the owner of the pier must not be hindered from using it. Dogs in the countryside Dogs are allowed to follow along to the countryside. But demands on their owners are great, and regulations are strict. Complete control at all times is a basic requirement. During the period from March 1 to August 20, no dog is permitted to run loose in the countryside. The purpose of this regulation is to protect wildlife during the most sensitive time of year, when the young are being born and raised. In national parks and nature reserves, dogs must be kept on a lead, without exception. Motor vehicles not allowed There is no right of public access for motorized vehicles. Sweden’s Terrain Driving Act forbids the operation of cars, motorcycles, mopeds and other motor vehicles on snow less terrain. Normally you may park along the side of a road if you do not violate traffic regulations, damage ground or interfere with landowners. But do not park in such a way that you pose a traffic danger, or hinder others from passing. Camping It is permitted to set up a tent for a day or so on ground that is not used for agriculture and is far from the nearest dwelling. The closer

THE RIGHT OF PUBLIC ACCESS ALLEMANSRÄTTEN

to a residence and the greater the risk of disturbing other, the more important it is to ask the landowner for permission. The obligation to show consideration is all the greater when a caravan or motor home is involved. This form of camping is restricted by the Terrain Driving Act. Fires Never light fires if there is the slightest risk of igniting the surrounding countryside. Open fires are often forbidden during dry periods. If you do light a fire, extinguish it thoroughly with water. You may be subject to fines and damages if the fire spreads. Never light a fire directly on rocks. It may cause them to split and leave ugly scars that never heal. Do not litter All sorts of littering are forbidden in the countryside. A cigarette butt in a dry summer forest can destroy resources worth millions. Glass, tins and bottle caps can harm both humans and wildlife, and plastic bags can cause great suffering to animals that ingest them. For this reason, bags full of litter should never be left beside a rubbish bin if it happens to be full. Blossoms and berries You may not take such items as twigs, branches or bark from living trees, including birches. Obviously, you may not take entire shrubs or trees either. But you are allowed to pick wild berries, flowers and mushrooms, as well as twigs and branches that have fallen to the ground. Hunting and fishing Hunting and fishing are included in the right of public access. You may fish reely with rod and other hand gear along the Swedish coastline – except for salmon-fishing along the coast of Norrlandand in the five largest lakes, Vänern, Vättern, Mälaren, Hjälmaren and Storsjön. Fishing in all other waters requires some form of permission e.g. a licence. Always inform yourself of the rules that apply for the waters that you want to fish. Never leave hooks or lines in nature – they can be death-traps for wild-life.

ACTIVITY CENTRES AND FITNESS

Activity Centres and Fitness Friskis & Svettis City Mäster Samuelsgatan 20 (Salénhuset) 111 44 Stockholm Phone: 08-429 70 00

Many different activities

Grace Tjejgym Östermalmsg. 101 114 59 Stockholm Phone: 08-667 51 67 Other information: Girls only Nautilus City Drottning Sofias väg 20 114 33 Stockholm Phone: 08-14 55 29 Website: www.nautilusgym.com

Spinning, aerobics, weights

S.A.T.S Sports club Regeringsgatan 47 111 56 Stockholm Phone: 08-791 22 30

Swimming Centralbadet, Drottninggatan 88 over courtyard. Phone:08-24 24 00 Hasseludden Yasuragi Hamndalsvägen 6 132 81 Saltsjö-Boo, Phone: 08-747 6100 www.hasseludden.com

Japanese style bath

Sturebadet Sturegallerian Phone: 08-545 015 00 www.sturebadet.se

Gym, beauty salon, aerobics etc

Updated: 25/02/2006 AT 1:40 PM

ACTIVITY CENTRES AND FITNESS

Golf Most popular courses: Djursholms Golfklubb, Hagbardsvägen 1 Djursholm Phone: 08-544 964 52 Lidingö Golfklubb Trolldalsvägen 2 Lidingö Phone: 08-765 7911, bookings: 08-731 7900 www.lidingogk.com

Ullna Golfanläggning Åkersberga Phone: 08-51441230 www.ullnagolf.se

Stockholms Golfklubb Kevinge Strand 20 A Danderyd Reception & bookning: 08-544 907 15 www.sgk.nu

Horseback riding Swartlings Ridskola Valhallavägen 99 115 31 Stockholm Phone: 08-667 13 18 Stockholms Ridhus Storängsvägen 29 115 42 Stockholm Phone: 08-664 61 79

Updated: 25/02/2006 AT 1:40 PM

USEFUL WEBSITES

USEFUL WEBSITES www.si.se

For info about Sweden

www.eniro.se

Yellow pages in English

www.stockholm.se

“What´s on in Stockholm” bulletin

www.stockholm.se

About Stockholm and surroundings

www.sj.se

For train in English

www.rsv.se

Tax office

www.vv.se

Information about road law

www.trafiken.nu

About traffic

www.bilprovningen.se

Bilprovningen (MOT)

www.sjv.se

Import of pets

www.cykelframjandet.se

Bicycling

www.motorcyklisterna.org

www.skistar.com www.areturistbyra.com

Skiing in Åre, Sälen, Vemdalen

www.bjursas.com

Skiing in Bjursås

Learning Swedish: www.folkuniversitetet.se

Folkuniversitetet

www.medborgarskolan.se

Medborgarskolan

Updated: 25/02/2006 AT 1:42 PM

USEFUL WEBSITES

www.thelocal.se

Local news in English

www.stockholmbulletin.se

Magazine for Expats

www.sf.se

Cinema programme/tickets

www.expatexpert.com www.samtrafiken.se

Travelling in Sweden by train or bus

www.turism.se

Useful info for visitors in Sweden

www.camping.se

Camping in Sweden

www.visitsweden.se

Official website for tourism & travel

www.raa.se/varveng/drotte.asp

Royal castle with beautiful park by the sea in Stockholm - Drottningholm

www.hasseludden.com

Japanese style bath-Hasseludden Yasuragi

www.stockholm.se www.malmo.se www.goteborg.se www.lund.se

Information about your local city

www.skatteverket.se

The Tax Authorities

www.fk.se

The National Social Insurance Office

www.sl.se

Public transportation by T-bana and bus in Stockholm

www.polisen.se

The Swedish Police Authority

www.parentnetsweden.com

English resources for parents in Sweden

www1.ticnet.se

Main ticket bookings via Biljett Direkt: 070-170 70 70

Updated: 25/02/2006 AT 1:42 PM

DRIVING AND PARKING

Driving and parking The biggest difference to other European countries is the distance to the street corner and Pedestrian crossings. In Sweden the distance is 10 meters. -

don’t drink and drive, seat belt compulsory obey speed limits, 20km/hr over the limit and you might lose your licence on the spot at least dimmed headlight, also in daytime the nose of your car can never point to “wrong” direction when parked, ie. Two way traffic and you park your park on the side pointing against traffic – you’ll get a big fine.

Safest place to park is in a parking house or when you see big letter P on blue background. Underneath it says 9.00-17.00, meaning before nine am and after 5pm parking is free and between those hours you pay in Stockholm 12 kr/hr, Malmö 3-15 kr/hr, Göteborg 4-20 kr/hr. - P-skiva – often in shopping centers and alike. You do not need to pay but parking is limited to 1 – 2 hrs and you are obliged to have P-skiva showing what time you arrived in the window. - roundabout – the one who is there first has a right of way - traffic lights – you are obliged to stop at the yellow light. - Street parking (boende parkering) for one who lives in the town areas. Can be obtained by ringing Gatu- och Fastighetskontoret and give: Car registration number, address and personal number. They send you a ticket, that you then put in the car window, shows your reg.number and validity dates and area where you can park. Monthly ticket you buy at the newsagents, this needs also to be displayed in the window (don’t forget to write your reg.number on it).

Leverantören AB

Fakturanr means Invoice number which has to be included in the payment

Faktura means Invoice Please make sure that it doesn’t say Påminnelse or Krav; this means that your payment is late

Latest day for payment

Amount to be paid (see also slip below)

Customer support number

If you use e.g Internet banking, please use this number to identify your payment (OCR number). Check the numbers carefully!

Leverantören AB

You can usually choose between Bankgiro BG and Plusgiro PG if you use internet banking. If you use this slip you make the payment to the BG - Bankgiro

RULES FOR CYCLING

Rules for cycling -

helmet compulsory for children under the age of 15 years cyclist must follow roadmarks and cycle righthand traffic and same direction as cars. bicycle has to have a bell, approved lighting at the front and back. white reflect in the front and red at the back

Even cyclists can get a fine if he cycles against red traffic light, and if they donÂ´t use cycling lane when there is one to use.

PUBLIC TRANSPORTATION

Public transportation For time-tables for buses and trains within the Stockholm area, visit the website www.sl.se From April 1 2007, you can no longer pay for tickets with cash on buses. You can buy tickets at certain news agents – e.g. Pressbyrån (cheapest), via sms on cell phone, via machines at 400 bus stops, or at public transport centers (SL-center). You can also purchase: 30-day pass for 7-day pass for 72-hour pass for 24-hour pass for

690 SEK 260 SEK 200 SEK 100 SEK

Tickets are valid for 1 hour, which means that you can travel as much as you like on the same ticket for one hour within the zone (A, B or C) that you have paid for.

Taxi There are many taxi companies around Stockholm; here are a few of the major ones: TAXI 020: Phone: 020-20 20 20 TAXI STOCKHOLM Phone: 08-15 00 00 STOCKHOLM TRANSFER TAXI Phone: 020-35 00 00 YELLOW CAB Phone: 08-669 47 60

Updated: 11/03/2008 AT 4:44 PM

SHOPPING - STORES

FURNITURE AND HOME APPLIANCES (Please note that most of the shops/stores can be found in multiple locations in and around the city; see websites)

IKEA (Do they have the product in store?): 020-880880 Customer service: 020-43 90 50 Address: Barkarby Handelsplats 177 38 JÄRFÄLLA Switchboard: 08-795 40 00 Address: Kungens Kurva 141 75 KUNGENS KURVA Switchboard: 08-744 83 00 www.ikea.se

STALANDS / DUXIANA Stalands Åsögatan 121, Södermalm Phone: 08-702 78 00 Stalands Arkaden, Täby Centrum Phone: 08-544 708 50 Duxiana / Stalands Möbler Täby Centrum Phone: 08-544 708 55 Duxiana, Nybrogatan 43, Östermalm Phone: 08-660 15 49 Duxiana Home Götgatan 59, Södermalm Phone: 08-615 06 95