MUFA ARCHITECTURAL BUSINESS PLAN
01/2030 Unit A-3-8, Setiawangsa Business Suites, No. 1 Jalan Setiawangsa, Taman Setiawangsa, 54200, Wilayah Persekutuan Kuala Lumpur Malaysia
MUFA ARCHITECT ARCHITECTURAL BUSINESS PLAN ASSIGNMENT 2
MUHAMAD FAIZ BIN ZAKARIA MBE191080 FACULTY OF BUILT ENVIRONMENT & SURVEYING MASTER OF ARCHITECTURE MBES 1033 - ARCHITECTURAL PRACTICE & MANAGEMENT LECTURER: Ar. CHAN WAI LAI SUBMISSION DATE: 10TH JANUARY 2021
CONTENTS REPORT SUMMARY EXECUTIVE SUMMARY: MUFA INTRODUCTION TIMELINE MUFA ARCHITECT PRINCIPAL MUFA ARCHITECT TECHNICAL REGISTRATION COMPANY LOCATION
BUSINESS DESCRIPTION & VISION ABOUT COMPANY MISSION & VISION BUSINESS OBJECTIVE
MARKET RESEARCH & SALE STRATEGY POSITION STATEMENT COMPANY COMPETATIVE COMPETATIVE ADVANTAGE S.W.O.T ANALYSIS MARKETING PROMOTION SERVICE AND PRODUCT SALE FORCAST
ORGANIZATION & MANAGEMENT MANAGEMENT SUMMARY MANAGEMENT TEAM MUFA ORGANIZATION CHART TASK & RESPONSIBILITIES SCHEDULE OF REMUNERATION OFFICE FURNITURE & FITINGS ADMINISTRATION BUDGET
SERVICES & PRODUCTS FIRM CAPABILITIES MUFA ARCHITECTURAL SERVICES MUFA ARCHITECTURAL PRODUCT FEES FOR BASIC ARCHITECTURAL SERVICES MUFA METHOD OF PAYMENT MUFA ARCHITECTURAL PRODUCT PROCEDURE
ADDITIVE MANUFACTURE TECHNOLOGY CONCLUSION
REFERENCE
1.0 1.1 1.2 1.3 1.4 1.5
2.0 2.1 2.2 2.3
3.0 3.1 3.2 3.3 3.4 3.5 3.6
4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7
5.0 5.1 5.2 5.3 5.4 5.5 5.6
6.0 7.0
REPORT SUMMARY
For summary, this report will summarize the architectural business plan after gaining Part II in Master of Architecture. As future Entrepreneur architect, architectural business plan with a proposal of architectural package services as business strategic.
based on the architect act and the new
technologies
to
ensure the architectural profession
is
respected in the future and also align with the current and future technology. Furthermore, Productize the architectural package services as a standard and fixed product, with a clear and direct scope of work, and also displaying the price tag and service timeline, with a statement “not negotiable”. Based on my Architectural Business plan, to achieve my future plan to setup the architectural consultancy practice. After graduate for my master degree, I will take a seat for the Part III examination to qualified myself with title Architect
EXECUTIVE SUMMARY: MUFA MUFA Architect is a registered and licensed Architectural Consultancy practice that will be based in Setiawangsa – Kuala Lumpur. MUFA Architect, we provide architectural services in aspect
of
architectural
design
related
services
such
as
Architectural Planning And Design residential, institutional,
individual house, leisure, and commercial with application of knowledgeable design principle and MUFA also provide services with highly professional also ethical manner according law and regulations. MUFA Architect concern that practicing Architectural consultancy practice is very demanding because of well trained, costing and quality care to perform and produce excellent works.
In our business plan, we also expand our business by provide an architectural product. Our Prefabricated micro house is a our company product which designed to suite based on client budget. In addition, we also plan to provide more optional and updateable Prefabricated products in the future. We also will demonstrate our commitment to sustainability, both services and products by actively participating in our communities and integrating sustainable business practices such as Mycrest, Green Building Index, Building Information modelling and First Malaysia architectural additive manufacture technology practice or also known as architectural 3D printing. Finally, our optimistic is to create a new highly stimulated architectural consultant practice and able to pursue the development and expand future client
1.0 INTRODUCTION
INTRODUCTION 1.1 TIMELINE
2023
GRADUATION • • • • • •
PART III EXAMINATION
2025 • • • • • •
2028
Preparing for LAM examination Participate BE.AR training seminar Participate any building construction training Involvement in construction law & procurement Part-time as Graduate architect in private sector Free-lance designer RESIGNATION
• • • • •
2030
Preparing 2 years logbook Participate BE.AR training seminar Participate any building construction training Involvement in construction law & procurement Part-time as Graduate architect in private sector Free-lance designer
Involvement in construction law & procurement Part-time as Graduate architect in private sector Free-lance designer Expand future project Financial application SETUP ACP
INTRODUCTION 1.2 MUFA ARCHTIECT PRINCIPAL NAME:
AR. MUHAMAD FAIZ BIN ZAKARIA
OCCUPATION:
ENTERPENUER ARCHITECT
QUALIFICATION: EDUCATION:
LAM A/M XXXX
DIPLOMA IN ARCHITECTURE POLYTECHNIC PORT DICKSON (2010-2013) BACHELOR SCIENCE IN ARCHITECTURE (PART I) UNIVERSITI PUTRA MALAYSIA (2014-2018) MASTER IN ARCHITECTURE (PART II) UNIVERSITI TEKNOLOGI MALAYSIA (2020-2022)
facebook.com/mufa @studiomufa 011-60552561
PROFESSIONAL : WORK EXPERIENCE
ALT ARCHITECT (2018-2018) BZA ARCHITECT (2019-2019)
mufaarchitect.wixsite.com MUFA Architect
WBW ARCHITECT (2013-2014)
UNIVERSITI TEKNOLOGI MALAYSIA (2019-2028) SPECIAL QUALIFICATION :
BIM MODELLER MyCREST QUALLIFIED PROFESSIONAL
OTHERS :
PAM MEMBERS
MOBILE:
011-60552561
EMAIL ;
muhamadfaiz@mufa.com.my
WEBSITE:
www.mufa.com.my
INTRODUCTION 1.3 MUFA TECHNICAL SUPPORT
MUHAMMAD RIZAL BIN ALI ASSISTANT ARCHITECT BACHELOR SCIENCE IN ARCHITECTURE UNIVERSITI PUTRA MALAYSIA
MIOR FAIZAL BIN SAHUDIN
WAN SYAFIKAH BINTI WAN HISHAM
BIM MODELER
DESK CLERK
DIPLOMA IN ARCHITECTURE POLYTECHNIC PORT DICKSON
DIPLOMA IN SECRITATY POLYTECHNIC PORT DICKSON
INTRODUCTION 1.4 REGISTRATION
INTRODUCTION
INTRODUCTION
INTRODUCTION
INTRODUCTION
1.5 COMPANY LOCATION
OUR LOCATION
MUFA ARCHITECT Unit A-3-8, Setiawangsa Business Suites, No. 1 Jalan Setiawangsa, Taman Setiawangsa, 54200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur Malaysia
2.0 BUSINESS DESCRIPTION & VISION
BUSINESS DESCRIPTION & VISION
2.1 ABOUT COMPANY We are MUFA architect, small business company that provide a full-service design and consulting firm practicing in
architecture
sensibility,
Building
construction,
Prefabrication system and interest with sustainable advance technology. We also provide architectural product which suitable for the client budget cost of work and time. We ensure that our services design and legal compliance throughout a building's lifespan and construction laws.
BUSINESS DESCRIPTION & VISION
2.2 MISSION & VISION Our mission for the architecture business plan is to create a new highly stimulated architectural consultant practice, team-desirable on architectural design firm that able to pursue the development and expand future client connection with the innovative and creative design concept, principle and philosophy. MUFA also provide services with highly professional and ethical manner according
law
and
regulations.
We
also
provide
Architectural Product such as Prefab House to serve budget client. In addition, approach the implementation on the advance technology such as BIM and additive manufacture technology in our architectural practice.
BUSINESS DESCRIPTION & VISION
2.3 BUSINESS OBJECTIVE Team Strong point to provide architecture services as architectural consultancy practice. Serve the solution to the client by providing a product that suite the client budget with excellence in design and professional in architectural consultancy practice Recognize
our
services
as
the
finest
commercial
architecture and productize architecture firm. Promote and educate the sustainability approach in every our projects such Prefabrication, & Additive Manufacture
Create an environment where staff and client feel valued, trusted, and respected. Endure the advancement of architectural computer generated technology with (BIM) REVIT.
3.0 MARKET RESEARCH & SALE STRATEGY
MARKET RESEARCH & SALE STRATEGY
3.1 POSITION STATEMENT MUFA will provide innovative and economical professional architectural design services while embracing advance design technology as a part of our services. Our target is to encounter client expectation on scale project by our architectural services. And we also productize our fix design based on the client actual budget needed. As well as projects with progress punctuality and practical design required and certified by law and standard, scheduletarget, design/build provide methods.
MARKET RESEARCH & SALE STRATEGY 3.1 COMPANY COMPETATIVE
ModularCraft • Facilities in Wilayah Kuala lumpur & Selangor. • Design modular system based on container for buildings and infrastructure. • An experience company on modular building system. • Competitive Disadvantage • Experience in the industry • Have profound local business knowledge
RumahIBS • Facilities in Selangor.
• Design IBS system specialized for buildings and infrastructure. • Company provide design product. • Competitive Disadvantage • Experience in the industry • Have profound local business knowledge • Embrace productivity instead services
MyContainer • Facilities in Selangor. • Design modular system based on container for buildings and infrastructure. • An experience company on modular building system. • Competitive Disadvantage • Experience in the industry • Have profound local business knowledge
MARKET RESEARCH & SALE STRATEGY
3.3 COMPETATIVE ADVANTAGE MUFA plan to build a 10+ year project/working relationship on three core members.
Out target is to focused on
collaboration with Prefabrication Construction Practice on the modularity and prefabrication approach for our product construction.
Next we plan to collaborate with Additive
Manufacture practice for the project of medium scale architectural 3D printing such as Interior façade features. The experience gained at collaboration project will be the baseline for many of the working processes that will be implemented. Many of the same business practices, marketing
strategies
and
technology
tools
will
be
reinvented and utilized in a collaborative and energetic working environment as a means of achieving a successful business.
MARKET RESEARCH & SALE STRATEGY 3.4 S.W.O.T ANALYSIS
S
W
O
T
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS
Very Competitive team
No current portfolio
Potential past firm negativity
Team members are well expert in design/build
Laptops technology offer connection outside office
Staff quantity
Explore new markets and project type
Other capable firms
Financial resources
Reinvent architectural service to market
lack of credit and cash
Embrace advance technology in building and construction Sustainability and affordability our main priority
Experience/age
Maintaining competitive fees Propose Modular Prefabricate system
MARKET RESEARCH & SALE STRATEGY 3.5 MARKETING PROMOTION In addition to standard advertisement practices, MUFA will gain considerable recognition through these additional promotion channel.
Social media advertising, Instagram, and twitter.
on
Facebook,
Website portfolio. We will create an our MUFA website portfolio and offers the opportunity to tell out story to future client. Architectural design competition. MUFA are well involve with design competition to promote our self and understand our capabilities Public speaking and podcast. public speaking engagements could become a crucial technique for selling architectural services.
Advance technology. Selling architectural services is staying ahead of the pack.
Article published. A strategy is to mention something that MUFA can provide to readers in our architectural articles and information.
MARKET RESEARCH & SALE STRATEGY 3.6 SERVICE AND PRODUCT SALE FORCAST
SERVICE SALE FORCAST SALE YEARLY
RM1000,000.00
RM500000.00
CONSTRUCTION DOCUMENTATION DESIGN
YEAR 6
YEAR 5
YEAR 4
YEAR 3
YEAR 2
YEAR 1
RM100000.00
MARKET RESEARCH & SALE STRATEGY PRODUCT SALE FORCAST SALES MONTHLY
CONSTRUCTION>HAND OVER RM50000.00
RM45000.00 RM40000.00 RM35000.00 RM30000.00
RM25000.00 RM20000.00 RM15000.00 CONSULTATION > AGREEMENT RM10000.00
• OUR SALE STRATEGY IS TARGET TO SELL 9 UNIT WHICH THE VALUE IS RM50000.00 PER UNIT WITHIN 1 YEAR • WITHIN 6 YEARS WE ALSO TARGET TO PROVIDE MUTIPLE CHOICE OF PRODUCT FOR CLIENT
PRODUCT
DECEMBER
NOVEMBER
OCTOBER
SEPTEMBER
AUGUST
JULY
JUNE
MAY
APRIL
MARCH
FEBRUARY
JANUARY
RM5000.00
MARKET RESEARCH & SALE STRATEGY
PRODUCT SALE FORCAST SALES YEARLY
18 UNIT > 27 UNIT RM1350,000.00
9 UNIT > 18 UNIT RM90000.00
BELOW < 9 UNIT
• OUR SALE YEARLY STRATEGY WE TARGET TO BE ABLE TO SELL 27 UNIT FOR A YEAR FROM 6 YEARS IN THE FUTURE.
PRODUCT
YEAR 6
YEAR 5
YEAR 4
YEAR 3
YEAR 2
YEAR 1
RM450000.00
4.0 ORGANIZATION MANAGEMENT
ORGANIZATION & MANAGEMENT
4.1 MANAGEMENT SUMMARY Our small practice management team is included the peoples with expert in understanding innovative and creative architecture design concept and experience in architecture industry.
4.2 MANAGEMENT TEAM For First 5 years, MUFA management team consists only the Architect, Assistant Architect, Draughtsman/BIM modeler, and Desk Clerk.
4.3 MUFA ORGANIZATION CHART GENERAL ARCHITECT
ASSISTANT ARCHITECT
BIM / MODELLER
DESK CLERK
ORGANIZATION & MANAGEMENT 4.4 TASK & RESPONSIBILITIES • Complete management responsibilities in ensuring the company objective and mission can be achieved
GENERAL ARCHITECT
• Designing and Documentation • Budgeting and Resource Management • Quality Assurance • Sustainability implementation
• Designing and Documentation
ASSISTANT ARCHITECT
• Budgeting and Resource Management • Quality Assurance • Reporting to Authorities • Sustainability implementation
• CAD drafting/BIM modeling and design support. • Provide an accurate accounting of time spent on
BIM MODELER
projects with descriptions for each time entry on a weekly basis. • Review all work for completeness and accuracy • Complete printing and plotting requests • Reporting to Authorities
DESK CLERK
• Answering the phone • Filing Paperwork • Electronic Correspondence • Maintaining Calendars and Schedules • Taking and Maintaining Inventory Levels
ORGANIZATION & MANAGEMENT 4.5 SCHEDULE OF REMUNERATION N O.
MONTHLY SALARY RM (A)
EPF 13% RM (B)
SOCSO 2% RM (C)
TOTAL (A) + (B)+(C)
GENERAL ARCHITECT
1
RMXXXX
RMXXX
RMXXX
RMXXX
ASSISTANT ARCHITECT
1
RM2900
RM377.00
RM49.85
RM3326.85
BIM MODELER
1
RM 2500
RM325.00
RM42.85
RM2867.85
DESK CLERK
1
RM1800
RM234.00
RM30.65
RM2064.65
ORGANIZATION & MANAGEMENT 4.6 OFFICE FURNITURE & FITTINGS TYPE
PRICE/UNIT (RM)
QUANTITY
TOTAL AMOUNT (RM)
FILE CABINET
RM 300.00
1
RM 300.00
TABLE
RM 168.00
5
RM 840.00
OFFICE CHAIR
RM 119.00
5
RM 595.00
PLOTTER
RM 6828.99
1
RM 6828.99
PHOTOCOPY MACHINE
RM 2300.00
1
RM 2300.00
COMPUTER
RM 3000.00
4
RM 12000.00
MEETING TABLE
RM 697.95
1
RM 697.95
MEETING CHAIR
RM 69.80
8
RM 558.40
TOTAL
RM 24119.35
ORGANIZATION & MANAGEMENT 4.7 ADMINISTRATION BUDGET ITEMS
FIXED/ASSET (RM)
MONTLY EXPENSES (RM)
OTHER EXPENSES (RM)
LAND & BUILDING
-
-
-
FURNITURE & FITTING
RM 26019.35
-
-
RENOVATION
-
-
-
SALARY (EPF/SOCSO)
-
RM 8259.35
-
RENT
-
RM 2900.00
-
TELEPHONE & INTERNET
-
RM 199.00
-
WATER
-
RM 36.00
-
ELECTRICITY
-
RM 200.00
-
SOFTWARE
-
-
RM 13764.00
TOTAL
RM 24119.35
RM 11594.35
RM 13764.00
5.0 SERVICES & PRODUCTS
SERVICES AND PRODUCTS
MUFA will offer complete architectural and interior design services to their future client base. MUFA will include outside design consultant and required to meet specific project requirement.
Core function of MUFA Professional Architectural Services include:
ARCHITECTURE SERVICES
SUSTAINABILITY
PROJECT MANAGEMENT
ARCHITECTURE PRODUCT
SERVICES AND PRODUCTS 5.1 FIRM CAPABILITIES
• Single Project Architect/Project minimal assistance from staff
1
Manager
with
• Small interior alterations involving rework of individual rooms and departmental
LEVEL • Project Architect/Project Manager with the assistance of one or two staff members within the studio.
2
LEVEL
3
• New speculative office and retail development • Speculative Industrial building
FIRM CAPABILITIES
• Project that will continue to evolve from strong design/build relationships we anticipate growing and strengthening in the Developer and Construction markets
LEVEL
4
LEVEL
• master planning and/or design of larger planned developments. Major mixed-use entertainment, retail, office park developments
SERVICES AND PRODUCTS 5.2 MUFA ARCHITECTURAL SERVICES
ARCHITECTURAL PLANNING AND DESIGN.
BUILDING ALTERATIONS AND FEASIBILITY STUDIES
SPACE PROGRAMMING
PROJECT MANAGEMENT
SITE PLANNING
FAÇADE DESIGN
SPECIFICATION DEVELOPMENT
FURNITURE, ARTWORK AND SIGNAGE SPECIFICATION
COST ESTIMATING
SUSTAINABLE DESIGN PRINCIPLES
INTERIOR DESIGN
CONSTRUCTION ADMINISTRATION
SERVICES AND PRODUCTS 5.3 MUFA ARCHITECTURAL PRODUCT
SUB-MARIN
SUB-MARIN proposes a modular house that excels in flexibility, prefabricate and architectural quality. The house has a rectangle plan with 3 glass circles features as major façade. The 27m2 of inside floor area is combination based on 3 modular compartment (9m2 = 1 Compartment).The interior wall system consist of frames that snapped into place in the track. As the result, the room can be expanded or reduced. SUB-MARIN can have different colors on either side. The decoration of the house can be changed just by detach the panels.
RM 50000.00
SERVICES AND PRODUCTS 5.4 FEES FOR BASIC ARCHITECTURAL SERVICES Our basic architectural service is being priced based on the scale of minimum fees. Our fee shall be a percentage based upon the total cost of works.
COST OF WORK
CATEGORY
1
Building type of exceptional character and complexity
COST OF WORK
TYPE OF BUILDING
CATEGORY
2
Building type of average complexity Required design and detail
COST OF WORK
CATEGORY
3
Building type of simplest utilitarian
COST OF WORK
SERVICES AND PRODUCTS
CATEGORY
1
1.Abattoirs 2.Airport terminal buildings 3.Chancerybuildings 4.Conservation works 5.Embassy buildings 6.Ferry terminal buildings 7.Hospitals 8.Individual houses 9.Legislative buildings 10.Mausoleum 11.Memorials 12.Monuments 13.Museums 14.Observatories 15.Palaces 16.Preservation works 17.Renovation works
SERVICES AND PRODUCTS
CATEGORY
2
1.Aquaria 2.Art galleries 3.Assembly halls 4.Audio visual/ telecommunication buildings 5.Auditoria 6.Banks 7.Bowling centres 8.Cafeteriaand canteens 9.Cinema halls 10.Civic centres 11.Club houses 12.College buildings 13.Community centres 14.Concert halls and theatres 15.Convention halls and facilities 16.Court homes 17.Crematoria 18.Departmental stores 19.Exhibition/ exposition buildings 20.Fire stations 21.Flats/ apartment buildings 22.Gymnasia 23.Hotels
21.Flats/ apartment buildings 22.Gymnasia 23.Hotels 24.Housing estate 25.Industrial building with manufacturing and packaging 26.Kindergarten 27.Libraries 28. Marinas 29. Markets 30. Medical health clinics 31. Mixed residential/ commercial complex 32. Motels 33. Nursing homes 34. Office buildings 35. Parking structures 36. Petrol filling & service stations 37. Police stations 38. Power stations 39. Prefab structures 40. Prisons 41. Recreational building 42. Religious building
SERVICES AND PRODUCTS
CATEGORY
3
1. Car ports 2. Farm buildings 3. School buildings (standard government) 4. Simple industrial type buildings 5. Storage and warehouse buildings
SERVICES AND PRODUCTS 5.5 MUFA METHOD OF PAYMENT
15%
1
PERCENTAGE FEE
30%
2
PERCENTAGE FEE
25%
3
PERCENTAGE FEE
25%
4
PERCENTAGE FEE
5%
5
PERCENTAGE FEE
• • •
• • •
TIME COST X MULTPLIER DETERMINE BY LAM % OF COST OF WORK
TIME COST X MULTPLIER 3% TOTAL COST 15% (LANDSCAPE) & 10% (ILLUMINATION) OF COST OF WORK
SCHEMATIC DESIGN (SD)
DESIGN DEVELOPMENT (DD)
CONTRACT DOCUMENTATION (CD)
CONTRACT IMPLEMENTATION & MANAGEMENT PHASE (CIMP)
FINAL COMPLETION
SUPPLEMENTARY SERVICES (RULE 13)
ADDITIONAL SERVICES (RULE 14-21)
SERVICES AND PRODUCTS 5.6 MUFA ARCHITECTURAL PRODUCT PROCEDURE
1
PRE-QUOTATION
2
DESIGN CATALOG
3
OFFICIAL QUOTATION
4
AGREEMENT
5
6 7
DEPOSIT RM5000
PRODUCT SPECIFICATION
FREE 3D PERSPECTIVE & DETAIL DRAWING
CONSTRUCTION
PAYMENT PAYMENT SCHEDULE
HANDOVER 12 MONTH WARRANTY
6.0 ADDITIVE MANUFACTURE TECHNOLOGY
ADDITIVE MANUFACTURE TECHNOLOGY
MUFA plan to propose a new way of producing architectural form and façade features by using the additive manufacture technology which will able us to
energizing the conceptual design ideas for the client. By practicing Architectural 3D printing, project construction waste will be overcome due to the precise of producing printed compartment. Additive manufacture technology has the potential to restructuring from the traditional method of architecture practice and Building construction
to the new method that way more sustainable and liable. Therefore we believe, 3D printing technology will be review based on the completed findings other researches and articles to discover the factors of 3D printing technology potential to reenact architecture industry.
7.0 CONCLUSION
CONCLUSION
To be successful for our architectural business plan, the business plan have to required help, business adviser and ways of acquiring the necessary data and information. Based on the expectation on this architectural business plan, MUFA also believe that the main purpose is to provide finest architecture services as the Architectural consultancy Practice and by productize our design based on the client actual budget. In addition, MUFA believe additive manufacture technology able to reconstruct architecture industry and possibly to replace of traditional building and construction method will be accomplish. In conclusion, with the high hope of our architectural business plan will continuously
make concentrate in
business strategy, especially in market research and sale strategy on architectural services and product. And also to ensure the business is well known to the futures client. MUFA hope our small architectural consultancy practice able to build the best product and service solution and keep growth our opportunity, practice and capabilities.
REFERENCE
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https://www.bplans.com/architecture-firm-business-
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N.
(2014,
July
15).
How
to
Draft
A
Business
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https://www.architectmagazine.com/practice/how-to-draft-a-business-plan_o Martins, A. T. (2020, December 17). A Sample Architectural Firm Business Plan Template. ProfitableVenture. https://www.profitableventure.com/architectural-firmbusiness-plan/#2_Executive_Summary Jennings, A. (2018, May 29). AIA Business Plan for Small Architecture Firms. https://network.aia.org/committeeondesignold/ourlibrary/viewdocument?DocumentK ey=c0f5d785-42e4-4a47-9915-278d5ca430b0 Act and Rules | Act & Rules | Board of Architects Malaysia. (2021). https://lam.gov.my/index.php/act-rules.html Wai Lai, A. C. (2020). Week 1 Architect Act 1967 and Architect Rules 1996 [Slides]. Slideshare. https://elearning.utm.my Wai Lai, A. C. (2020). Week 2 : Code of engagement and Scale minimum of fees [Slides]. Slideshare https://elearning.utm.my
01/2030 Unit A-3-8, Setiawangsa Business Suites, No. 1 Jalan Setiawangsa, Taman Setiawangsa, 54200, Wilayah Persekutuan Kuala Lumpur Malaysia