HOW TO MANAGE CHANGE IN YOUR COMPANY
Develop a communication strategy and support structure within your organization to help facilitate change. BY MICHAEL ROSENBERG
C
hange can be one of the most difficult challenges in an organization. People deal with change differently and it can have a huge psychological effect. Change, however, is necessary for a business to grow and prosper. To manage change, an organization must first clearly define the change and align it with the goals of the business. As the owner, it is necessary to ask yourself if the defined change will help improve the business in the long run. It is important to determine whom it will affect in your
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It is important to create buy-in from everyone. Sometimes training is required to correctly implement the change. organization and how this change impacts each of them.
Sometimes training is required to correctly implement the change.
You need to develop a communication strategy to educate your entire team and make sure everyone understands the change and why it is being done. It is important to create buy-in from everyone.
A support structure can be implemented so that people have someone to go to in order to ask for help or voice concerns. Finally, the effect the change has on the business should be measured. After a
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period of time, you should be able to determine if the change has been positive or negative.
FORCED CHANGE Some examples of normal change within our organizations include replacement of employees or turnover, changes in your dispatch or accounting software, changes to a procedure within your organization or a change to your primary equipment brand. Last year, however, a major change outside of our company forced us to change
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