THG Prospectus by Elizabeth Hyde

PROPERTY RECRUITMENT SPECIALISTS

Welcome to The Humphrey Group Take a seat, make yourself comfortable and let us introduce the team who started THG and that will help you realise your ambitions. We are very proud of them. Day in day out they bring their impressive range of skills to make sure our business and your recruitment needs run smoothly.

Who we are It was in June 2019 that Russell Humphrey put his considerable experience into practice realising his own dream by launching THG. Russell has that enviable skill of converting his experience, built up over many years in the property market, into a second sense – his instinct just simply kicks into action. This together with his trusted network of contacts has led him to placing successful candidates throughout the UK. His innate talent is paying dividends to the benefit of clients north, south, east and west!

Russell Humphrey, Founder 07376 803 570 russell@thehumphreygroup.co.uk With over 20 years experience within the property industry Russell has worked at all levels from Negotiator to Managing Director. He has also many years experience of recruitment and knows how important it is to get the right people to progress your business. His passion and commitment are matched by his professionalism and ambition and this business has been his dream for many years.

Dean Kirk, Chief Operating Officer 07702 801 721 dean@thehumphreygroup.co.uk Dean’s long tenure In the property industry, combined with his track record of effective leadership makes him a real asset to The Humphrey Group. Having worked at every level in property he knows the skills it takes to be the best candidate. Dean is very determined and will not stop searching for the best candidate yet still keeping the perfect fit for all concerned.

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Our Values COLLABORATIVE Supporting and achieving together

INTEGRITY

To know and do what is right

PASSIONATE

Having strong beliefs in our brand

SUCCESS

To work hard, to persist and to win

Safe in Our Hands With more than 50 years’ experience in the property sector we can assure you that your recruitment requirements in our hands will be as safe as houses! Our experience makes us ideally placed to advise you on the best candidates most suited to your needs with a bespoke recruitment service which is second to none. We place excellent people in appropriate roles to reach their full potential and follow their dreams. Making recruitment quick, easy and relevant.

You’re in safe hands as we have over 50 years’ experience in the property sector up to a senior level, so we know how important recruitment really is

Provide friendly support when needed Make contact with each candidate we share with you

PROMISE

Receive definite interest from each candidate on your vacancy

We ask the right questions to the right candidates, to get them to the right companies

Date of Birth, Full Address, and Driving License where applicable

GDPR Compliant

03445 611 848 info@thehumphreygroup.co.uk

Meet our Senior Team

We can’t do it without our incredible team! Warren Grant, Divisonal Director 07966 796 738 warren@thehumphreygroup.co.uk I am pleased to be part of The Humphrey Group, where I can share the wealth of knowledge and experience I have built up over the last 23 years working in the property industry. Over that time, I have fulfilled many roles myself including negotiator, valuer, branch manager and sales director; recruiting and training new staff for various positions. Many of these individuals have progressed to managing their own estate agency branches or their own businesses.

Alex Humphrey, Head of Client Relations 01327 228 227 alex@thehumphreygroup.co.uk Alex has over 20 years of customer service experience in the financial services, property and education sector. She has undertaken administration, PA and managerial roles and more recently has pursued her passion for working with children and studied for a degree in child and youth studies to help our future generation of employees. Alex is dedicated to providing the best possible service and is extremely amiable, organised and dependable.

Paul Connaughton, Divisonal Partner 07776 304 513 paul@thehumphreygroup.co.uk Paul has over 15 years experience in recruitment, following a number of years in estate agency management and property valuations. Paul has successfully worked with some of the best brands in the business. He has built up exceptional relationships over many years. Paul’s aim is always to match the perfect candidate with not only the role but the company culture. He is proud of his ratio of interview to placement.

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James Rowe, Recruitment Partner 07876 703 066 james@thehumphreygroup.co.uk James’ has wide knowledge of the property market is a true attribute whilst working within recruitment. Within both sales and letting departments, different levels of management has helped James’ understand clients’ needs in helping them achieve and exceed them. James’ passion always helps him strive to provide a great service and professionalism for his client and candidates.

Lewis Robinson, Recruitment Partner 07894 531 779 lewis@thehumphreygroup.co.uk Having worked for a reputable Estate agents for the last two years, Lewis has developed a clear understanding of the demands of working within the property market, leading to an ‘above and beyond’ service that see’s him place candidates into their perfect roles. Highly driven, Lewis’ professional and courteous manner helps to achieve strong working relationships for both client and candidate.

Aaron Neill, Recruitment Partner 07502 390 361 aaron@thehumphreygroup.co.uk Originally from West London. I am highly motivated with over 15 years of sales and customer service experience. In my previous roles I have proved to be loyal, hardworking and very competitive and I looking forward to the challenges ahead. As part of the Humphrey groups experienced team I will be dedicated to sourcing only the best candidates for our clients.

Lewis Heywood, Recruitment Partner 07712 588 886 lewisheywood@thehumphreygroup.co.uk Lewis’ experience in a market leading Estate Agent for the past two years has provided him with a clear understanding of what makes the perfect candidate in the industry. Partnered with a clear determination to go above and beyond for both client and candidate, Lewis is set on building great relationships to deliver a professional service in an effective and timely manner.

Clare Kirk, Head of Social Media 07794 841 733 clare@thehumphreygroup.co.uk Clare has experience in Social Media Management prior to starting with The Humphrey Group and is excited to be back after taking a short break and spending time working with preschoolers and SEN children. Social media nowadays is such a huge part of any business and Clare is ready to build an organic and personable social media platform that will really show The Humphrey Group at its finest.

Liz Hyde, Brand Consultant 07794 689 423 liz@thehumphreygroup.co.uk Liz has over 20 years experience in graphic design, and will provide expert and quality marketing solutions for the brand. Most recently Liz has been specialising in the property industry, producing a wide range of both business-focused and customer-focused materials for well-known leading brands. 03445 611 848 info@thehumphreygroup.co.uk

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Recruiting Nationally and Internationally

THG are looking to work with the best property companies in the UK and Dubai, to ensure when it comes to recruitment, it is taken seriously.

03445 611 848 info@thehumphreygroup.co.uk

Congratulations! Some of our successfully placed candidates of 2020 Perfect in every way What can I say The Humphrey Group has really impressed me above all other. I’ve been struggling to find the right job in estate agency but as soon as I contacted Russell withing 4 days I had an phone interview and was given the role at one of UK’s best estate agency. 24hour round the clock service and support. Sunday evening Russell contacted me asking I was prepared for my role and was willing to help if I needed anything. Never had this type of service from any other recruitment ASH BADIEL

agency. Thank you Russell.

REVIEWS CUSTOMER SERVICE RATING ON ESTAS

5* Google Review and 4.9 on Trustpilot

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DANIELLE GRAF

RICHARD CROSSFIELD

MEGAN GIBBONS

I cannot thank Dean and his

Instructed to source a high calibre

WOW ...What an amazing

team enough for the time and

property specialist. Candidate

company The Humphrey

effort he put in to helping me

found, interviewed and a deal

Group is!! Russell arranged a

find and secure my new job

agreed within 2 weeks.

job interview for me and then

position. From the daily updates

Would recommend.

he went above and beyond to

to accommodating my many

secure me that perfect job offer.

questions I always felt supported

He kept me informed every

and completed the usually

step of the way and now thanks

stressful process with ease.

to him I have a new and exciting

Thank you again!

career ahead of me. I would personally rate them more stars if I could and I most definitely recommend using them.

RECRUITING Let us know who or what you are looking for and leave the rest to us! We know the questions to ask to ensure we meet all your requirements matching those of both client and candidate. To this end we play a pivotal role in helping you write the all-important job description while advising you on how to conduct interviews once candidates have been selected. This will ensure a positive experience for all and so that you can best, with our support, make a short-list or a job offer. our business and your recruitment needs run smoothly.

STAND OUT We will make the most of every avenue available to achieve the goals of both clients and candidates. This will involve imaginative and engaging use of marketing, media and social media that is both motivational and inspirational, as well as allowing our extensive and trusted network of contacts to kick into action. We deliver solutions which will optimise the best possibilities in exciting and creative ways. All current jobs are posted online via our Facebook account, Twitter and Linked In. We help candidates find their dream jobs in residential sales and lettings, property management, hybrid online agencies, land and new homes, head office services and financial advice.

03445 611 848 info@thehumphreygroup.co.uk

20,000 OVER

ACTIVE CANDIATES

400 OVER

CLIENTS

100

THG TEAM HAVE OVER

years experience in the property sector thehumphreygroup.co.uk

Partner With Us Positive: Professionalism, Responsiveness THG are professional, friendly and really care about finding the perfect role for the applicant. Russell was particularly helpful in my search for a new job, introducing me to some of the best companies in my field. He communicated with me regularly and considered all of my needs. I highly recommend THG whether you are a business seeking employees or an applicant searching for your dream job. – Emma Alben

WE WANT TO PARTNER WITH YOU We want to be your go to partner for all your recruitment needs. We will set your recruitment objectives to ensure they are part of your strategic planning, and devising a recruitment policy which together we adhere to at all times. Our team will bring their considerable experience, skills and flair to agree with you on what it is you wish to achieve in terms of recruitment and what success looks like for you. Making recruitment quick, easy and relevant. At THG we are totally committed to finding the right candidates for you. Once your planning, strategy and policy regarding recruitment is in place, leave the rest to us – this will save you time and stress enabling you and your colleagues to get on with the day job! Once you have found the right person for the role you wish to fill your business will excel.

Positive: Professionalism, Quality, Responsiveness, Value I was really impressed not only by their enthusiasm for the business but in depth knowledge of the nuances too. It made communicating with them really easy, and straightforward. – James Campbell

I have found Russell to be helpful, efficient and professional. There is no doubt his years of experience in the estate agency sector is of huge benefit when it comes to understanding the requirements of our business. We are still in the relatively early stages of working together, however so far we have received a 5 star service. – Nick Rees

“My experience with THG has been nothing short of outstanding! I was made redundant by my previous company and was looking for employment. It was a stressful and hard process until I got a message and phone call from Russell at THG. He looked through my CV and found a job opportunity in a different industry but matched my skillset to the new role. He spoke to me about the company he would like me to join. Within 2 days of the initial contact he arranged an interview and walked me through some methods of interviewing. After the interview gave me feedback on what the employers thought of me and had an offer from the employer ready for me in the morning. Throughout the whole process he checked in with me, asked me if I needed anything and made me feel extremely confident going into the interview. I now have found a great job with a fantastic company and it’s all because Russell and THG. Brilliant company, brilliant person and can’t thank him/THG enough for what they have done for me.” Dominic Conaghan

03445 611 848 info@thehumphreygroup.co.uk

The Humphrey Group Dubai

Russell Humphrey, FOUNDER 07376 803 570

As Founder and CEO of The Humphrey Group, we continue with our growth plan in line with our vast real estate experience, we have spent many months planning our next move and we are delighted this to now bring THG to the exciting Dubai market.

RE-THINKING THE RELATIONSHIP BETWEEN RECRUITERS AND EMPLOYERS One size doesn’t fit all, this can certainly be said of domestic and international relationships. We thought about what it takes to relocate from the UK (or any country) to Dubai, not just for the person but for the company they’re going to work for. We believe a hands-on relationship is paramount so that we can understand your culture, ethos and beliefs, so that we can search for talent that fits perfectly into your organisation. DE-RISKING YOUR POSITION Relocating to a new country is a risk. We know that unfortunately, and for various reasons, sometimes it just doesn’t work out so we need to mitigate against these risks to ensure that our clients are protected and their reputations are not just maintained but actually enhanced throughout this experience. Our terms of business are flexible to fit the risk profile of each placement. We take our time in finding the

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right talent for your company, and we’re confident of finding the perfect fit, so much so that we can offer a success-only model which means we’re not compensated until the candidate has proven their ability, has settled in their new surroundings and you are 100% happy. DE-RISKING FOR THE CANDIDATE Many people venture to Dubai with great expectations but the reality is that it doesn’t always work out. There’s little you can do when the decision is made and someone wishes to return to their native country but you can control the exit process and with our assistance, we will help find them a new position back in the UK so that the transition is professional and stress-free. Each candidate will know that there’s a route back and it’s not so much ‘all or nothing’ for them. We believe that this approach will win in the long run by allowing talent to take the risk in a more controlled manner, with a viable exit plan should things not work out.

03445 611 848 info@thehumphreygroup.co.uk

REPUTATION MANAGEMENT Our focus is to maintain our clients and candidates reputation at all times. This is especially the case for when things don’t work out and the candidate wishes to return home. The management of the candidate is paramount to protect your company’s reputation and to offer a smooth and structured exit plan. It’s important for the long term stability and culture of our clients and their brands. Just because a candidate comes home, doesn’t mean that it ends in failure, quite the opposite. We will assist with the transition of each candidate back to the UK with as little downtime as possible and into a new role that will suit their strengths and experience. We want people to speak highly of our clients and their management of such transitions and not let that put off others who are willing to make the move.

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EDUCATION & NURTURE Many people dream of working in Dubai for obvious reasons such as lifestyle and earning potential. The problem is that they simply don’t know where to start. They fear the risks are too high without fully understanding them. They have misconceptions about Dubai as a country and of the real estate market which can be off-putting. It’s our job to ensure that we educate and nurture candidates about everything top to bottom, from an early thought stage right through to advising the right company for them to join. This is not a quick process, it can take months but by taking our time and working closely with you, we will find the best people for your business. We have access to incredible real estate talent that given the right insights at the right time, by the right people could be a huge success in Dubai. Our education and nurturing approach ensures that we begin at the very top of the search funnel so that we don’t miss anyone. HEAD-HUNTING APPROACH In addition to our nurture and education approach, we also target talent head-on. Tell us exactly who you want and we will confidentially make an approach to begin the process of migrating them into your business. We also take a general targeted approach to candidates that we rate highly, that have the skills and ability to make a success of Dubai real estate. We will identify these for you and ensure they are the right fit for your business before the nurture process begins. EDUCATION AND MENTORING Before making the move to Dubai we strongly believe in an education and mentoring process. This is something we take care of in the background by using experienced and successful Dubai brokers who will answer candidates questions and concerns about what life is really like and those cultural nuances that are so important to prepare for. We will also work with you on this subject so that candidates get a feel for your brand and how your culture works. We provide each candidate with access to the Preparation Course for Real Estate Brokers as provided by the Dubai Real Estate Institute. This ensures that each candidate has a general feel of what is required and how the Dubai system works.

03445 611 848 info@thehumphreygroup.co.uk

THG Dubai Survey Report Report based on 107 property professionals taking the survey.

Have you/would you ever consider working in Dubai Real Estate?

YES

67%

NO 33%

Are you aware of any companies in Dubai Real Estate, can you name them? No

26%

Allsopp and Allsopp Better Homes

Haus and Haus

7% Knight Frank 5%

Keller Williams 4% Aqua Properties 3% De Vere 2% Hamptons 2% Savills 2% Damac 2% Dubai Real Estate 2% Emaar 2% FAM Properties 1% Engel Voelkers 1% Espace 1% Provident Estate 1% Jumerijj Estate 1% Core Real Estate 1% Springfield Estate 1% Banke International Properties 1% Greasetts 1% Driven Properties 1% Fine & Country 1% Sherwoods 1% Cluttons 1% Damar Properties 1%

thehumphreygroup.co.uk

20%

Where would you begin if it was of interest to you?

N/A

33%

Online research/Google Networking Recruiter Specialist

Job sites

25%

19%

Networking 7% 5% 3%

Advice from friends/colleagues Direct to companies

1% Find funding assistance

Do you know the tax and lifestyle benefits of working in Dubai

NO 37% YES 34% A FAIR AMOUNT (BUT NOT CONFIDENT)

29%

03445 611 848 info@thehumphreygroup.co.uk

If you knew there was always a route back to the UK would that make your decision any easier?

YES 84% NO 16%

What would be your biggest fear of making this kind of decision? Family concerns/commitments Financial concerns

25% 19%

N/A 15% Lifestyle change 8% 6%

Language barrier/cultural differences

Finding the right company

Legislation and laws

Lack of contacts

Too much competition

4% 1%

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Employment when returning to UK Covid-19 concerns

If you were moving to Dubai, how much money do you think you would need? £20000+ 47% £15001-£20000 18% £10001-£15000 18% £5001-£10000 £0-£5000

13%

What age range do you belong to? 35-44 32% 25-34

27%

45-54 24% 18-24

55-64 8% 65+ 1%

In summary •

There’s a strong interest for working in Dubai real estate

•

Potential candidates are uncertain where to begin

•

They’re not aware of all real estate firms in Dubai which adds to the general uncertainty

•

Family and financial concerns are evident for 44% of respondents

•

The tax & lifestyle benefits aren’t fully understood or appreciated

•

Having a route back to the UK is important in mitigating their risk

Overall, we believe there’s opportunity for real estate firms to access proven talent together with a genuine and strong interest for experienced UK professionals to work in Dubai. However, education and nurture is essential to ensure all-round success.

03445 611 848 info@thehumphreygroup.co.uk

Proud Sponsors of:

Make the right decision and contact THG today. Because we understand the skills and attributes required at all levels. We can assure you:of the best and most professional service a talented and dedicated team expert advice allowing you time to grow your business exciting and creative marketing to meet your recruitment needs commitment and knowledge to best fill your vacancy

03445 611 848 info@thehumphreygroup.co.uk thehumphreygroup.co.uk