ACCS2023 Virtual Poster Presentations

Cultural Studies

70700

| Effects of Intercultural Care Training for Japanese Care Workers Based on Actual Work Environment: Building a Culture of Collaboration with Japanese Care Workers

Kaori Hatanaka, Baika Women's University, Japan

Emiko Yamamoto, Aichi Medical University, Japan

Yoichi Yamano, Ritsumeikan University, Japan

Tomoko Tanaka, Okayama University, Japan

Purpose: The increasing number of foreign care workers ("foreigners") in Japan necessitates collaboration with Japanese care workers ("Japanese"). However, systematic training on cross-cultural care to Japanese has not developed sufficiently, and building a culture of collaboration between Japanese and foreigners is challenging. This study examined the effectiveness of an intervention for "intercultural care education" conducted on Japanese, based on an understanding of the work environment.

Methods: Intercultural care education was conducted to promote such as the understanding of cross-cultural adaptation, acceptance systems, through pamphlets. Thirty-eight participants responded to a web questionnaire, and the survey included the frequency of their interactions with foreigners, the usefulness the contents of the pamphlet, work engagement, social support, work satisfaction, stress.

Results: The Japanese understood each of the contents of the pamphlet; the system, adaptation, anxiety, and problems, and had an awareness of providing and implementing support for foreigners. In the correlation analysis, "gaining support from superiors" in the workplace was positively correlated with "understanding the acceptance system" while "gaining support from co-workers" was positively correlated with understanding of "the system", "anxiety", and "problems". Furthermore, "relation with foreigners" increased "adaptation", "work engagement", and "gaining support from coworkers".

Discussion: The Japanese got a deep understanding of foreigners through the pamphlet, and that the practice of intercultural education would affirm the understanding of the foreigners and support feasibility in times of need, in an atmosphere that facilitates help from superiors and coworkers.

Medical Studies / Nursing / Health and Well-being

70701 | Collaborative Approach to Safety in Nursing Homes: Perspectives of Caregivers and Nurses

Emiko Yamamoto, Aichi Medical University, Japan

Kaori Hatanaka, Baika Women’s University, Japan Tomoko Tanaka, Okayama University, Japan

Purpose: Nursing care safety measures are important in nursing homes where medical and daily living care coexist. The purpose of this study was to identify the elements of safety behavior that allow nurses and caregivers to develop collaboratively, a culture of safety in nursing homes.

Methods: Three nurses and four caregivers from four nursing homes were interviewed regarding their professional practice and their collaborative efforts to keep care recipients’ safe. Categorical analysis was performed on the data.

Results: Seventy-eight codes across six categories for nurses and 83 codes across six categories for caregivers were extracted. The three categories common to both were “work environment in which it is easy to talk", “smooth information dissemination", and “division of roles according to expertise". The other categories for nurses were “explain of medications and other information in an easy-to-understand," “appreciation for individualized care innovations,” and “welcome and immediate prompt feedback on findings.” The other categories for caregivers were “ability to check and report questions", "questions and consultation with nurses", and “augmenting knowledge of terminology and sharing it with caregivers.” acas.iafor.org/acas2023-virtual-presentations

Discussion: Safety in nursing homes can arise from a work environment that facilitates easy discussion, and smooth information sharing that allows for expertise-based role-sharing. Additionally, the caregivers’ awareness encourages consultation with nurses, and the nurses’ prompt responses results in efforts to ensure user safety. We recommend that this mutual consultation creates a virtuous cycle that helps ensure the safety of care field.