The ICESP

01 THE ICESP

(GRI 102-16)

The ICESP was designed to be the largest institution in Latin America of the public health network for the integral treatment of patients with oncologic conditions.

The mission of the Institute is to “be a center of excellence, promoting teaching, research and hospital medical care in the area of cancer, in accordance with the principles defined by the Unified Health System (SUS), aiming to contribute to the health and quality of life of society”.

The Institute is part of the Complex of the Hospital das Clínicas of the Medical School of USP (HCFMUSP) and has as basic premise the link with the Medical School of USP (FMUSP). This bond reflects a logic of the whole Complex that seeks to bring teaching and research into the hospital, bringing to itself the responsibility of performing various activities that have a multifactorial purpose, as well as of integrating assistance, Teaching, Research and Innovation for the progressive improvement of the patient's Journey in the institution.

The main objective of ICESP is to offer cancer patients specialized, multiprofessional, integrated and humanized care, safety and high quality of care. The qualified training of professionals and students and the transfer of research results to the clinical protocol complement this larger mission, bringing teaching, research and innovation as essential complementary axes.

“Without assistance, our research is much smaller, very inefficient. Without assistance, the education that can be offered loses its purpose. Without assistance, the innovation that can be created loses its function.”

(Prof. Roger Chammas, Vice-Director of USP Medical School)

Timeline

2008: Inauguration of ICESP

2009: Research Core

2010: Medicines Traceability Program

2011: Translational Research on Oncology Center (TRO), Hello Nurses' Channel, Ambulatory Pharmacy

2012: Electronic Patient’s Record (EPR)

2013: Center for Realistic Health Simulation, Ethics Conduct Reference, Integrated Clinical Model

2014: Osasco Unit, Hello Nutrition Channel, Drug Return Program, Robotic Surgery Room

2015: Care Teaching Program, Highlighting ICESP residents in the ASCO exam

2016: Strategic Planning Process, building automation system in air conditioning

2017: Pneumatic Mail, Outfit Traceability System, Internal Ombudsman's Channel

2018: Lean Six Sigma program , ground floor renovation

2019: Hello Pharmacist, restructuring of the laboratory test registry

2020: New Virtual Learning Environment (VLE), obtaining reaccreditations in the context of a pandemic

Acknowledgments and Accreditations

Over the years, excellence in the service provided and the adoption of best practices in oncology care and in hospital infrastructure management have conferred on ICESP recognition as an institution of excellence by different national and international stamps, accreditations and certifications. Key acknowledgments include:

• Joint Commission International (JCI): Important international hospital certification, which attests to the quality of care and the safety of health services in the world, was first obtained by ICESP in 2014. In July 2017, the

Institute was re certified, having a prominent position in several criteria of analysis, reaching 98% compliance with JCI's Quality and Safety Excellence standards. At the end of 2020, ICESP was re-submitted to the re-accreditation process and this time achieved 98.16% compliance to standards of Excellence.

• Commisssion on Accreditation of Rehabilitation Facilities (CARF): the most renowned international accreditation in rehabilitation recognized ICESP in 2014 as the first cancer center in Latin America with a level of excellence in patient rehabilitation initiatives. In the recertification process, which occurred in 2017,

ICESP reached 96% compliance with accreditation standards. At the end of 2020,

ICESP received the confirmation of the re accreditation of CARF, valid until 2023, demonstrating that the institution continues to improve the quality of the services provided.

• Clinical Laboratory Accreditation Program (PALC): At the end of 2014, the

Division of Central Laboratory of the Hospital das Clínicas (DLC), the Laboratory

Clinical Analysis Service where the ICESP tests are performed, received accreditation of the international label PALC (Program for Accreditation of

Clinical Laboratories), in addition to ISO 9001, 14001 and OHSAS 18001.

• Friend of the Elderly Seal: In 2015, ICESP received the Friend of the Elderly Seal, an initiative of the State Secretariat of Health of Sao Paulo (SES-SP), which aims to value safe care, respect, preservation of the autonomy and independence of the elderly by health institutions. ICESP was the first public institution to be accredited at maximum level in the Seal in 2016, having been re certified in the same category in 2018. Between 2017 and 2019, through an agreement signed with the Secretariat for Social Development of the State of Sao Paulo, the Institute carried out a review of the Certification Program Friend of the

Elderly Seal, with the creation of new instruments for the evaluation of health institutions. The project had an investment of R$ 280 thousand, funded by the

Secretariat of Social Development of the State.

• Brazil Benchmarking Award: The first recognition of the ICESP for the Brazilian

Benchmarking Award came with the project “Economy 10, Waste 0”, in 2013. In the following years, year by year, the institution has been recognized by several practices and projects conducted to reduce the environmental impact of its operations. In 2018, the award referred to the case on the capacity Building

Quiz of the Health Services Waste Management Plan (PGRSS) and, in 2019, the

Sustainable Outpatient Project.

• Friend of the Environment Award (SES-SP): awarded annually by the Sao Paulo

State Department of Health (SES-SP) to health organizations that make up the

SUS nationally and stood out for environmental and sustainability protection initiatives. Between 2011 and 2018, ICESP was recognized almost every year by several initiatives conducted within the hospital aimed at improving its environmental performance. In 2018, the Institute was awarded the “Waste

Reduction” and “Correct Disposal” projects.

• Global Network of Green and Healthy Hospitals (Healthy Hospitals Seminar – SHS): The Global Network of Green and Healthy Hospitals is an initiative aimed at promoting public and environmental health, as well as reducing the ecological footprint of health care. ICESP has been part of the network since 2014 and, annually, the Healthy Hospitals Seminar (SHS) is promoted, an event focused on the debate on sustainability in the health sector, addressing the themes of the environment, health and safety of the worker. Among several awards in other years, ICESP received, in 2018, an honorable mention by the

Health Services Waste Management Plan (PGRSS) training Quiz, in addition to being recognized in the “waste Challenge” and the “Climate Health Challenge.”

• Health Excellence Award: Held by the Media Group since 2013, it aims to honor health institutions that have stood out most in the last 12 months. In 2018, ICESP was recognized in the Hospital Hotel category.

The ICESP in numbers

Employees and patients

5,196 employees, including contract employees and service providers

About 120,000

patients treated since the opening

Annual average of 45,000 active and 7,800 new patients enrolled per year

Annual production (base year 2020)

345,131 ambulatory and multiprofessional consultations 5,873 surgeries

15,689

hospital discharges

43,718

radiotherapy sessions (ICESP +Osasco)

41,703

chemotherapy sessions

22,787

emergency consultations

111,453 ambulatory Pharmacy visits

188,799 imaging exams/ 2,299,147

clinical analysis exams

Service structure

500 beds installed of which 85 are ICU beds

107 chemotherapy armchairs

4 magnetic resonance equipment

153 offices, 103 of which are medical offices

10 linear accelerators (6 in ICESP, 3 in the Institute of Radiology-InRad and 1 in Osasco)

7 scanners 18 surgical rooms

2 PET-CTS

1 mammograph

15 X

-Ray Equipment 1 SPECT-CT

22

ultrasound machines 5 echocardiography machines