Q&A
DR. RACHELLE SCOTT SENIOR MEDICAL DIRECTOR OF MENTAL HEALTH, EDEN HEALTH Tell us about Eden Health. Eden Health is a new kind of primary care that helps simplify the complexity of today’s health care system. We unite primary care, mental health, care navigation, and more under a Collaborative Care model to simplify the complexity that patients typically face. Eden works directly with employer groups and health plans to provide this exceptional, 24/7 virtual and in-person care that builds trust, engagement, and satisfaction. How does your service address the pain points of your customers? Eden Health is the best at creating long-term, trusted provider relationships that have a tangible, positive impact on employee health. By ensuring employees experience consistent, positive, and meaningful interactions over time with the same care team, Eden builds trusted relationships that lead to greater engagement, increased adherence to care plans, happier employees, and improved health outcomes. This helps employers keep employees healthy while lowering health care costs. Most people would be surprised to know that my company … Responds to every patient message in under seven minutes, 24/7. What are the most exciting or transformational things happening in your segment of the industry right now? I am incredibly encouraged by the increased focus on mental health. Enabling virtual mental Contact: rscott@edenhealth.com
22 | Maverick • Summer 2022
