PTP Offers Intensive Customer Care Training Courses to Help Companies Deliver Better Their Customer Experience PTP, a leading provider of one-of-a-kind personal and professional training courses, offers intensive and interactive customer care training to its clients and their employees. Their customer care training course range from the basics of customer care to highly advanced levels, including training in incoming and outgoing calls, customer service skills, dealing with difficult customers, advanced customer service for the public sector, dealing with incoming calls positively, enhancing the visitors experience, how to say 'no' and retain customer satisfaction and many more. PTP has an expert group of professionals who deliver customer care training courses across the various locations of the United Kingdom, including London, Birmingham, Leicester, Bristol, Leeds, Manchester, Edinburgh, Aberdeen, Newcastle, Oxford, Exeter and many more. Over the years, PTP has become an epitome of excellence and has amassed a strong customer base all across the UK. PTP provides hands-on training specialising in providing advanced management, intermediate and introductory management training courses and sales training courses to newly recruited and experienced PTP executives. The organisation also caters its programmes to a wide range of public sector, charities and not-for profit organisations. PTP all courses face to face in small groups ensuring every individual’s needs are met. Elaborating about their customer care training services, one of the representatives from PTP commented, “Clients can find a selection of Customer Care Training courses including excellent customer care - Incoming calls, outstanding customer service skills and dealing with difficult People. Our customer care training courses take place all over the UK. We also deliver these courses in-house or on a 1-2-1 basis. Our customer care training courses are designed considering various factor which are responsible for delivering quality customer care service.� About PTP PTP provides 100s of 1/2, 1 and 2-day courses in management training, sales training, customer care training, project management training and personal development training. PTP has been exhibiting at the CIPD Exhibition for over 10 years and the latest was a tremendous success. A record for enquiries into management training and sales courses and number of visitors to our stand. For more information, please visit: http://www.ptp.co.uk/ Contact Details PTP House, 102 Brook Street Wymeswold, UK, LE12 6TU Email: info@ptp.co.uk Phone: 01509 889632