Communication using Social Media - workshop Developing a Communications and Social Media Plan Who to communicate with?
Examples of Type of communication?
Methods of Communication?
1 Spouse/partner
1 Give Instructions
1 Email
2 Colleagues
2 Warnings
2 Talk one to Many
3
3
3 Talk Many to one
4
4
4
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NAVCA (National Association for Voluntary and Community Action), The Tower, 2 Furnival Square, Sheffield S1 4QL Tel 0114 278 6636 ● Fax 0114 278 7004 ● Textphone 0114 278 7025 ● navca@navca.org.uk ● www.navca.org.uk Registered charity no. 1001635 ● Company limited by guarantee ● Registered in England no. 2575206 ● Registered office as above
Effectiveness of communication Take some of the examples you have identified above and identify how effective each form of communication is?
Method Type
Talk 1-1
Talk one to many
Talk many to one
Conversation Email
1 Instruct 2 Warning 3 Inform 4 Entertain 5 Action 6 7 8 9 10 11 12 13 14
NAVCA (National Association for Voluntary and Community Action), The Tower, 2 Furnival Square, Sheffield S1 4QL Tel 0114 278 6636 ● Fax 0114 278 7004 ● Textphone 0114 278 7025 ● navca@navca.org.uk ● www.navca.org.uk Registered charity no. 1001635 ● Company limited by guarantee ● Registered in England no. 2575206 ● Registered office as above
Cost of communication
Method Type
Talk 1-1
Talk one to many
Talk many to one
Conversation Email
1 Instruct 2 Warning 3 Inform 4 Entertain 5 Action 6 7 8 9 10 11 12 13 14
NAVCA (National Association for Voluntary and Community Action), The Tower, 2 Furnival Square, Sheffield S1 4QL Tel 0114 278 6636 ● Fax 0114 278 7004 ● Textphone 0114 278 7025 ● navca@navca.org.uk ● www.navca.org.uk Registered charity no. 1001635 ● Company limited by guarantee ● Registered in England no. 2575206 ● Registered office as above
When would you use the following communication types?
Talk
Letter
NAVCA (National Association for Voluntary and Community Action), The Tower, 2 Furnival Square, Sheffield S1 4QL Tel 0114 278 6636 ● Fax 0114 278 7004 ● Textphone 0114 278 7025 ● navca@navca.org.uk ● www.navca.org.uk Registered charity no. 1001635 ● Company limited by guarantee ● Registered in England no. 2575206 ● Registered office as above