IC-Travel Agent October 2014 by IC Travel Agent

TRAVEL AGENT THE HOW-TO MAGAZINE FOR ICs, OSRs & HOME-BASED TRAVEL AGENTS

OCTOBER 2014

That was great! Where do I sign up?

WOW!

GREAT!

THE ART OF SELLING TRAVEL FROM HOME

TABLE OF CONTENTS – IC OCTOBER 2014

EDITORIAL

WHOEVER YOU ARE, WHATEVER YOU DO…

IT’S SHOWTIME!

WALKING THE STAGE

YOU GOTTA GET IT!

READ THE FINE PRINT - Jill Wykes

GOING FOR THE BIG ROOM…

THE ART OF LEAVING THE PODIUM

RESTAURANT VENUES

GETTING IT DONE

YES YOU DO… Jill Wykes

YOU’RE A TRAVEL AGENT!

SHOWTIME HELPERS

THE TRAVEL INSTITUTE BOOKSTORE

I DO WEDDING PRINT.COM

CLASSIFIEDS

For more selling ideas, be sure to read SELLING TRAVEL… click‘n’go! Advertising in IC Travel Agent reaches the serious business-minded travel agent. Promote your products and services via video, audio or generic text and images. IC Travel Agent is marketed direct to over 4,000 travel agents plus thousands more via social media channels such as Facebook, LinkedIn, SlideShare, trade contacts, partners and educational institutions. Your ad includes a BONUS How-to-Sell article. Full page rates range from $300 to $425 based on number of insertions.

If it’s not yet 5pm where you live, you still have time to make one more call, close one more sale or e-mail one more promotion!

Selling travel from home does not have to be a puzzle when you read IC! Find the host agency that best suits your needs.

Share your money making ideas in IC and help your IC colleagues. CONTACT Steve Crowhurst steve@ic-travelagent.com 250-738-0064 www.ic-travelagent.com Publisher: SMP Training Co. www.smptraining.com Contributors Steve Crowhurst IC TRAVEL AGENT is owned and published by Steve Crowhurst, SMP Training Co. All Rights Reserved. Protected by International Copyright Law. IC TRAVEL AGENT can be shared, forwarded, cut and pasted but not sold, resold or in any way monetized. Using any images or content from IC TRAVEL AGENT must be sourced as follows: “Copyright SMP Training Co. www.smptraining.com” SMP Training Co. 568 Country Club Drive, Qualicum Beach, BC, Canada, V9K-1G1 Note: Steve Crowhurst is not responsible for outcomes based on how you interpret or use the ideas in IC TRAVEL AGENT. T: 250-738-0064.

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Your choice of up to 80% of commissions Top commissions with leading air, cruise and land suppliers Technology tools to better manage your business Access to our exclusive point-and-click booking engine or through the Amadeus, Sabre or Galileo GDS systems Training, coaching and networking opportunities Innovative marketing programs to grow your business Exclusive cruise block space and supplier offers Lead generation for qualified agents Vacation.com membership included at no additional charge!

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Contact us today to learn more about our growing family of travel professionals. Visit www.Join.NexionCanada.com Email sales@nexioncanada.com Call 866-399-9989

MENTION THAT YOU SAW US IN IC AGENT MAGAZINE AND RECEIVE YOUR FIRST MONTH FREE! 10131503-Nexion_Ad.indd 1

10/29/13 2:18 PM

Steve Crowhurst, CTC, Publisher

It’s SHOWTIME! Are you ready for the big stage? If you want to capture more than one or two clients at a time, you’ll have to get on stage to strut your stuff and once you’ve learned how, you’ll become addicted to this business building format. You can start small if you wish and work your way up to the bigger room. Start with a meeting room, a boardroom, a small hotel room and eventually the GRAND BALLROOM will be all yours. Can you hear the applause? Sure it takes practice and your delivery must be nothing less than excellent. You’ll need to leave the podium, walk across the stage, mingle with the audience, be humourous, capture their travel imaginations and then WHAMO… close them all to book with you before they leave the room. How does that sound? Good, glad to hear it. As you may or may not know, most people and that includes your local competition have a fear of public speaking – but not YOU. Oh no. As a reader of IC Travel Agent, you are automatically gifted to perform a one person show and if inclined invite your suppliers for support. Either way – you’ll be a star. Once you are comfortable with your overall program and performance, invite the local press too. The applause… there it is again! I can hear it from here. Let’s go edu-tain and make some money. Here’s to your continued success! Best regards. Steve Crowhurst, CTC steve@ic-travelagent.com www.ic-travelagent.com

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Whoever you are, whatever you doâ&#x20AC;Ś

…if you can sell travel from a home office YOU can strut your stuff on stage! It’s true! You’ve got what it takes to be presenting your next tour to an audience of 20, 30, 50 people and to sell them on joining your departure to wherever it is you want to go. Believe me. The only caution is that you practice and practice again and again. When you leave your full time job at 5pm to go sell travel you are wearing a number of hats and as I like to say, you should bring certain elements, skills and know-how from your day job into your selling travel career. On the opposite page there’s a host of careers and regular jobs represented. Each has its own skill sets. So think about which talents you’ll bring to your event.

Will you be “cooking up a great tour”… will you be planning a “budget conscious” tour? How about a custom tour for different faiths, backgrounds and ethnicities? Our yellow hatted building inspector above could most certainly pitch his “building a great tour about Roman architecture…” The idea then is to use your not so hidden talents to help you sell more travel and specifically sell more of your chosen niche market. All you need to work on then is your smile to match any of those white and wide smiles on the opposite page. So, how will you tie your current job and skills into your next event?

Okay take 5, chill out… and reeeeelax! You are not on stage just yet. We need to chat this through before you jump into that spot light. There are a few things to put in place first. Let’s check them out: Death through PowerPoint is a well-known term nowadays and as you may well know yourself, so many presentations are boring from the presenter’s delivery style to their supporting, all text PowerPoint slide deck. You can be different in your approach to presenting your services to your audience. You can still use PowerPoint and make sure it’s exciting. You could also go without it and rely on your stagecraft and storytelling skills. Then again, you could team up with a member of your host agency, a fellow travel agent or supplier or all three! What you do not want to do is dilute your stage time. This event is really and truly ALL about you and that’s why you are going to put this show on.

Free Parking Believe it or not, free parking can make or break your event. Free parking is always an attraction. If you are hosting your event at a hotel venue, perhaps you can negotiate a special rate that you pay, pass on to your audience or include in the fee to attend. F&B The food & beverage you supply should be the barest of minimums. This is not a feed the masses event, it’s a show and tell about your services followed by a couple of special departures based on your niche. Some travel agents put on a wine and cheese event however you never want to be responsible for someone’s driving accident due to a glass or two or more of your wine. So coffee & cookies would be the best. Kits and Handouts Build the excitement by handing out a program, a kit that contains brochures and any specialty item your supplier can offer.

Flash drives at 4GB are very cheap and can be loaded with your information and videos too. A notepad and a pen with your agency name and contact information works well. Never give out the event special until you’ve announced it. Keep building the momentum using video and still images supported by your verbal storytelling. Practice Your success on stage is directly related to how much time you invest in practicing your delivery and that should be at the very least 5 – 10 full repetitions. The worst of all situations would be if you were to ramble on, go off topic and bore your audience out the door, never to return even to your future events. If you need lessons in presentation skills, check locally for acting classes and Toastmaster meetings. Also ask someone you trust to listen to you and help round out your stage presence & delivery skills. If you are having someone co-present with you make sure they are involved with the practice sessions. Never let someone tell you, “Oh I’m good, I do this all the time, I’ll wing it and that’s good…” Yeah sure. Despite their title and or position, NEVER be persuaded to wing it with anyone. Check All Equipment Befriend your technology and take care of it and be sure to check that your laptop and LCD projector are working. Check again 2 hours before you go on stage and make sure you also have the entire program saved to a flash drive, and carry a printed copy of your presentation - it’s worthwhile having a hard copy back-up should all gadgets fail.

The Microphone – Sound Check During your pre-performance check you must include your microphone. Clip on your lapel mic, walk around the room to find any dead spots or static and note where they are so you can stay away from those areas. Go back to the stage area and deliver a few words – have someone at the rear of the room advise you when the sound is audible and clear. Now you are set to walk on stage, switch on your mic and start the program. Never, walk on stage, tap the microphone and say “Can you hear me alright…?” that is pure amateur night. When you leave the stage to mingle, always switch off your mic – and before you visit the washroom for obvious reasons! Laptop Sign Up & Opt In You’ll need a sign-up booth with laptop where attendees can register their names, opt into your mailing list and even book on a tour. Make sure your laptop is chained to the table. Security No matter how friendly everyone appears to be, if your show is being held in a hotel room just be aware that there are thieves who stalk the floors and quickly dodge into unattended rooms to scoop up electronics of any kind. Have a member of your team positioned in the room at all times and check ID before allowing anyone to take anything from the room. Call Backs Always worthwhile calling your clients to remind them about the show AND have a member of staff send one more email to all local clients 2 hours before the event.

Walking The Stage It’s important that you feel comfortable walking about the stage and stopping in front of your audience to acknowledge them, stopping to chat, stopping to ask a question, pointing across the room and so on. The ‘stage’ you are on may be a raised platform or it may be at ground level… either way, you must own this area and walk about your stage with confidence.

Dress for Success How old is that title? Dress for success… nothing has changed. If you look good, you feel good. That means that you’ve selected the right attire for your presentation, and also your hair, makeup etc., is ship shape and coordinated. Have someone advise you about what you are wearing. Visit a stylist who can help with the fashion side of your stage presence. For the guys it’s pretty easy – a well pressed suit, polished shoes, button down oxford cloth shirt and a tie that doesn’t blind the audience – or is it, open neck casual attire and jeans? Match what you wear to the audience and travel niche. For the gals… there’s a little more to think about. Tight and or short skirts aren’t conducive to climbing stairs. Low cut anything not conducive to leaning over to chat with the audience. Too much cologne, perfume can have the front row sneezing throughout your presentation. The keypoint is to have everyone’s eyes are on you for the right reasons. The Practiced Walk Most presenters tend to favour their right side and are often trapped there, looking to the audience on their right and walking in circles in that location. Practice walking the stage or room in all directions - this way and that way and up the center aisle to the back

of the room. Walk it and own it. Now that you’ve broken through the barrier of all that space, you will be confident in walking on stage and off. Leaving The Stage To lose focus when exiting the stage is dangerous. Talking about tripping over cables, wires, and stair treads. Never, ever jump down from the stage. One wrong turn and your knee or your back is shot. You’ll be pumped after your performance and this is when the danger sets in and leaving the stage in one piece becomes the focus. Once you are back at ground level and assuming you have noted where the cables are, or where the carpet rises slightly, walk yourself into the audience and start chatting away. The Last Impression is Important Your audience will always remember your last ‘anything’. Finish up with a great story, a welcome to book now comment, a warm thanks, giveaways, take questions, deliver something humourous. One more thing you can do/say as you close out this event, is to announce your next event. Why not? Make sure your audience hears about your next tour and when it is departing and how they can join, register and pay their deposits. Always build momentum for what’s ahead.

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The slimmest camera shutter remote control for iPhone, iPad, Android and Samsung Galaxy / Notes. •Premium, sturdy build quality in a sleek, durable and portable design. •Take great selfies, group photos and videos from as far as 30 feet. Use the included audio jack phone stand to position your phone in a freestanding position. Never be left out of a photo again!

Read The Fine Print Before Signing On With A Host Agency!

By Jill Wykes

Before you sign on the dotted line to become a home based agent, make sure you have really read that agreement thoroughly. Yes, you are keen to get started, but as with all things, it pays to take a little time to really understand what you are getting into….and more importantly, how you can get out of it if all does not go as you’d hoped.

Not all host agency agreements are the same! Some will tie you up for much longer than others, so here are some things you want to look out for: 1. How long do you have to sign up for? Some host agencies want you to sign up for much longer than others. Ideally, the shorter time the better from your point of view, so that you are free to make a move. 2. What are the terms for leaving your host agency? This is an important one with several aspects to it. How much notice must you give? Are there any penalties? Do you get commission for the sales you have made after you leave? 3. What are the terms for renewal of your existing contract? Again, very important to know this. Does your host agency automatically renew you for another full term contract? 4. Does your host agency charge you start-up costs? This is another thing you‘ll want to check out. Does your host agency help you get started and fully support you with everything you will need? And if so, what do they charge you to do this? 5. Who owns your clients? This is a big one. Be sure to read the fine print and make sure that your customers ARE your customers. Can you take them with you when you move?

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6. And finally, can you start with another agency immediately if you leave the host agency you are with? Make sure you have not been tied up with a non-compete clause that says you can’t work for any other agency for a period of time. While this may be challenged in court, you don’t want to have to go to that expense. It’s all in the fine print, folks, so read carefully and perhaps have a lawyer take a look for you.

Going for the BIG ROOM…

just you and your stories.

The Big Room Alright! Are you ready? It’s the BIG ROOM. You are going to be speaking in front of 300 people at least. Now that is exciting. The adrenaline will be about the same as if you were standing on that bungee platform planning to jump, any minute now. As you can see from the image spanning the two previous pages, I am not using PowerPoint. Yeah… it can be done! Just me, some notes and a couple of flip charts in case I needed to get graphic or record a comment or idea from someone in the audience. You too can work the BIG room where your audience wants to hear all about your travels and much more.

After you step down from that stage, let me tell you, if this is to be your first time in front of such a large audience, you’ll be on a high like you’ve never been before (as far as I know that is!). That adrenaline will be having you a foot or two off the ground. When that effect wears off, you’ll be wanting more.

Keep it in mind that for the front rows to see you at the back of the room they would have to crank their necks and or turn in their chairs… this is why you remain at the back for a matter of seconds. The main reason you go there, to the back, is to meet the audience in the back rows. They will be happy to have seen you up close.

Could you put yourself on stage say once each month? Is that doable? Perhaps once each quarter if you are working a full time job and selling travel part time. None the less, if you can factor at least three or four stage performances in the big room during the year, you will be ahead of the competition.

Now work your way down the center aisle or one of the outer aisles towards the front. Head back to the front of the room and use that space to move from left to right, stopping and engaging with your audience from the front row to about 20 rows back.

As you would have read, it’s imperative that you practice your speech, your presentation and how you walk about the stage and also how you leave the stage and move around the audience. One of the key elements to being successful in the BIG room is to start on the stage and then within a few minutes head to the main floor and “work” the audience. To work the audience means to engage them in conversation, to set them 2 minute activities, keeping it fast and light to prevent boredom and to keep the program moving along at a decent pace. Work your way all the way to the very back of the room and for a few moments present from that location – not for too long mind you.

Working the BIG room means to make everyone, all 300 people, feel you are talking to them personally. Moving around the room helps. Those two-minute activities you design can be a team event, such as “Work with the person beside you…” or, “Every row is a team…” then count them off, “Here’s team one, team two and so on…” To cover more ground you can set an activity for Teams 1 through 10, then another activity for Teams 11 through 20 and so on. In this way, when it comes time for the answers, you would have covered four topics and your audience will benefit from hearing the responses of the other teams. Then it’s up to you to round out the information received. After that, announce that you’ll be remaining in the room to chat one-onone and to answer questions. 

The Art of Leaving The Podium Not a lot of presenters do this well. You may have noticed from some travel events you have attended, that the presenter is holding onto that podium very, very tightly. The reason for this is that they have anchored themselves. It feels safe. The podium has become a friend and now they cannot let go of their friend. But not you! No… you will say farewell to the podium.

It takes practice as everything does that’s worth doing well and hanging onto that podium is not one of those ‘must practice’ exercises. When you are planning to deliver your presentation, or if you are invited to speak about travel to a specific group make sure you ask the the people who set up the room how they have set it up. More often than not it will be in the “usual” fashion which would be with a podium to the left or right of the screen with all the cables taped down. This set up would generally mean that you are supposed to place your laptop on the podium and stay there as you present. In other words you are stuck at the podium. For some presenters, as mentioned above, that podium anchors them to that spot and they just cannot move. Now, as long as you know your speech word for word and you also know your slide presentation, slide for slide – then you can wander off and leave that podium behind. A gadget that will help you leave that podium is a remote clicker. This gadget will give you room

to roam around the room or across the stage and you will shine above all other speakers as you click, talk and walk while they are still ‘there’ hanging on to that piece of wood. Depending upon how much you have to say and the duration of your speech you may wish to leave the stage and walk about with clicker in hand on the main floor. Once in a while you’ll use the laser pointer of your remote to point at something on your slide, click and keep moving. When you need to stand still always go to the left of the screen – the audiences’ left. In that way their eyes fall on you as you are talking and then migrate to the slide and across it. If you stand on the right you will end up blocking that generic form of delivering information. One more thing, in order to walk about the stage you will need a lapel mic’. Make sure you request it before you agree to speak, or, buy your own and have the tech’s set it up for you. Do everything you can to look polished and more professional than the other speakers. 

Restaurant Venues Food and travel always go together. You cannot have one without the other. So, when you are planning your speaking event ALWAYS factor in the food associated with the destination you are promoting. The main reason you do this is to nudge your clients into tasting a new food or giving them the chance to remember the taste of the food they experienced once before during their past travels. Here’s how you can work with a local restaurant.

Decide which destination and or tour you’ll be promoting. Is there a restaurant in town that represents the food of your destination? If so then that’s where you go to chat with the owner. You could be walking into an Italian restaurant, French, Chinese, Japanese, Vietnamese, German, Indian… or if you wish, go with a Pizzeria! So many choices. Who Will Be Attending? You have two choices here – one group would be people from your existing client list who travel with you often and already 50% sold. The other group would be people not yet on your client list – these people are living in your local community, too. Naturally this is not a free food night. This is a come and listen, taste, discuss, book and leave a deposit night. Make that clear. How Much To Spend? Make arrangements with the restaurant owner to supply whatever food they can for $200 and book a time when your event will not interfere with the restaurant’s evening

trade. You might keep the type of food to appetizers, bite sized fare so that people snack versus eating a full scale meal. Make your presentation, show your images on PowerPoint slides if space permits a screen and LCD set up and then introduce the food. Name Your Event It’s old and done to death, but it works. Why not go with “A TASTE OF… TOUR” which of course brings together the food and the touring components. The word “taste” can mean literally tasting the foods of the country you are planning to tour, or a quick visit, getting a taste of the area. A friend of mine used a Japanese restaurant for his event. As each person split their chopsticks and, for some, took a first bite of sushi, I witnessed deposit cheques being passed down the table to the agency owner. That “taste” was the key. The venue and setting works no matter which destination’s food is being served. Tell your audience, dessert will be served on the tour. Kaching! 

Getting It Done A recent TV series featured the life and times of American president Theodore Roosevelt and I have to say the man got it done. He seemed to be the man of the hour and despite his wealth worked for the common people and strived to better their lives. Most famously one of his accomplishments as related to the world of travel was the completion of the Panama Canal. After watching this TV series I tracked down a wonderful website http://www.theodoreroosevelt.com/ and have since explored almost every page. In doing so I came across this speech: The Man in the Arena, the famous quote from the speech "Citizenship in a Republic" that he gave April 23, 1910 - Sorbonne, Paris.

I offer it here as a morale booster should you ever feel as if sales aren’t going your way, or times are tough, too many obstacles, not enough leads and getting it done seems to be very hard to do and others are putting you down and criticizing your efforts. Here’s how TR saw it: "It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat." I urge you to visit the website above and delve into what this man accomplished and I have to say, he makes even the busiest person in this century look as if they are standing still. You wonder what he would have achieved in the present day. During the TV series a host of cartoons were shown and that also led me to explore the artistic side of how he was portrayed in the press and in the magazines and journals of the day such as Judge, Puck, Harper’s Weekly and others. So from a morale boosting speech to cartoons and the study of imagery in how to attract a reader… that mind you is what you’ll need to assess and discover. 

Yes You Do need your own website…and here’s why! As an independent travel agent, you have many things to sift through in terms of what is important to market yourself, to run your business, and to close sales. You are likely bombarded with information and technology that may or may not be useful. By Jill Wykes Previously in this column, we have discussed using social media, email and direct mail to reach your clients as effective channels for reaching your customers.

Can you cater to wedding groups and offer a site that only the bride and groom can see. And can you easily edit the pages, insert pictures and videos?

But what about your potential customers who might want to check you out? And what about customers who are sitting on the fence?

Is this your own URL or a shared site? These are all questions you need to ask and understand.

Believe it or not, that is one of the main reasons you need a website….and not just any website, a website that is yours. The number one reason you need a website is to give you credibility. When potential customers, or your own customers, go on line to check you out, you need a professional site that promotes you and your services. Now, don’t get me wrong, you do need a bookable site. Why? So that your clients can search for packages, cruises, hotels and cars and whatever they want on your site, and not have to go elsewhere! Offer them as much as possible on your site. If they wander away, they might book elsewhere. Be sure to look for the most complete product offering you can find. So…when you are evaluating a host agency, do pay attention to the website offering. You will want to know how easily it can be customized for you. Will you have your own site with your own branding, or just a page on the host agency’s site? How easily can you change the site and add or delete tabs…and how often? Brought to you by The Travel Agent Next Door

Look for a host agency that gives you this valuable tool and check out any costs, and support systems. Your website is your face on the internet, the place where increasingly,

more and more people are shopping for travel.

Come on! You’re not serious… are you? After 150+ years of the two words travel agent representing your very important role in the world today, you want to drop it? Why on this earth would anyone in their right mind want to lose all of that history and depth, romance and consumer based recognition? And don’t get caught up in the net that some people have cast saying that the younger generation have no idea what a travel agent does; or that the term travel agent was best used when travel agents where acting as agents for suppliers. But now they serve the consumer. What a load of tosh! First and foremost, travel agents are still agents for suppliers and they still represent and serve the consumer. Nothing has changed in those 150 years + and it’s still the same today. You just have to be smart at managing your loyalties.

those who want their 15 minutes of fame by trying to change the model that works. You can still be a Cruise Specialist or Adventure Guide and that’s all down to marketing your expertise as a travel agent.

Latest trade news headlines then state that overwhelmingly home-based travel agents do not want to be referred to as home-based. That’s easy, just go with being a travel agent.

I’ve said it and shown in the past - the majority of supplier advertising suggests the reader also contact their travel agent and that’s who the reader will be looking for – not a travel advisor or arranger, or a happy booker (which was cute when it came out, but bitten the dust now.)

Sure you could be a ‘travel advisor’ but that’s weak sounding. Has no oomph! You need confidence to be successful in this industry and you need to stand tall for the role you serve and the world you sell. Once you accept the fact that you are a travel agent and your roots run deep you’ll bypass

So move beyond cute and trending words that are a blip on the scene and start honing your skills in all areas of sales, service and marketing at the highest level of the travel agent role. You’ve got a history that’s worth it’s weight in gold if you can market it. 

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Where travel trade professionals shop for knowledge.

THE TRAVEL AND TOURISM PRINTER FOR OVER 30 YEARS

A HOME FOR THE

HOME BASED AGENTS Big Bark has all your print-marketing needs covered! TOP 6 WAYS WE ARE

DEDICATED TO THE HBA: 1. Easy to use, do-it-yourself, 24/7 online print-ordering store. 2. No design/setup fees – choose from our selection of pre-designed templates or Design Your Own. 3. Full use of our image gallery at no extra charge. Ave.

Thank you for choosing to travel with MyEscapades We take pride .com. in providing one-of-a-kind travel experienc in Africa, Asia, es Europe and South America. The majority of our clients require a trip customize d to their likes , interests and budget. Whe ther you wish to travel in the lap of luxury to indulge in or choose an authentic adventure (we call it ‘roughing will create a -it’) we trip to suit your preferred taste s. In other word we will give s, you a travel experience that goes beyond expectations. your Rest assured, MyEscapades .com is your traveling comp perfe ct anion.

BonVoyage

ill 1 Underh 201 – 301 BC Burnaby, V5A 3C2

BonvoYage

BonV oya ge

THE HUNTINGT

HUNTINGTON

The agents choice since 1973

ON GROUP THE HUNTING

0 Ridgeway Dr., Suite 17, Mississ auga, ON Canad 8.887.9710 | info@myescapa a L5L 5M5 des.ca | www . myescapade s.ca

HUNTINGTON

The agents choice since 1973

TON GROUP

4. Travel related marketing products such as calendars and magnets plus all your standard business products – business cards, envelopes, letterhead, flyers, and more.

Before You Tra vel:

• Ensure that yo u are to-date passports carrying your upand have obta any required/ ined nece for entering the ssary tourist visas country(s) you visiting. are • You trip involve s cancellation penalties in the unforeseen even that you canc t el/postpone your travel arrangements. Ensure that you aware of these are penalties. • Carr y your Ou t-of-Country Hospital/Medic al/Travel Insur Policy with you. ance • Be aware o f luggage restr ictions such as weight, size and type of suitc allowed on the ases international and domestic fligh ts on your itine rary. Excess bagg age charges are steep and can caus e great incon venience • Ensure you hav e obtained recommended or inoculations. Ce required rtain inoculatio are mandatory ns for travel to ende areas. Your tra mic vel agent will have provided full details. • Check out the a vailability of lo ATMs in your cal destination and/ or purchase some local currency travellers cheq or ues. • Give family/fr iends the cont act information at hotels/lodges you will be staying during your trave Information on l. your accommo datio is provided withi n your documen ns ts. • We recommen d tha newspaper subs t you put your cription on hold the duration for of your trip and have your mail colle cted held at your local by a neighbour or post office. • It is always rec omm secure your hom ended that you e with a secu rity alarm before you leave.

5. Wide selection of ticket packaging options for groups, weddings, and niches. 6. All products available in small quantities (some as low as 25).

BIGBARKGRAPHICS.com

905.857.6333 |

TF:

1.866.607.1556 | sales@bigbarkgraphics.com

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