April 2015 portfolio Philippine edition

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PORTFOLIO APRIL 2015 • The Official Publication of International Container Terminal Services, Inc.

MICT wins first Chairman’s Cup


PORTFOLIO ICTSI OPERATIONS

TABLE OF CONTENTS

COVER STORY 4  MICT wins first Chairman’s Cup 5  The Shaft by Arturo Luz

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ICTSI NEWSBREAK 6  Terminal utilization at MICT reaches optimal efficiency levels

7  ICTSI holds 2015 Annual Stockholders’ Meeting 8  2014 ICTSI Annual Report now available

9  CGSA: an "ecoefficient" company

DO GOOD 9  VICT invites applicants for community grants 10 ICTSI Foundation Scholars receive top honors 11  ICTSI supports Antarctic expedition ICTSI NEWSBREAK 11  MICTSI, union sign 5-year CBA

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

ON BOARD 11  MICTSI names new controller


International Container Terminal Services, Inc.

APRIL 2015

MEETS & GREETS 12  New Hyundai Merchant Marine MD visits MICT

TECH TALK 12 ITSS implements new Help Desk system

LEVEL UP 13  MICT, SBITC AMs enhance leadership skills

13  MICT launches STAR training for supervisors 13  Trainer’s Training: aiming for immediate impact ON BOARD 14  New PortFolio correspondents from Pakistan

ANNOUNCEMENT 14  ICTSI packaging materials now available at the PRO

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

PEOPLE 14 Congratulations graduates! 15 Movements March 15 Birthdays - May

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PORTFOLIO COVER STORY

MICT wins first Chairman’s Cup

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nternational Container Terminal Services, Inc.’s (ICTSI) flagship operation Manila International Container Terminal (MICT) emerged as champion of the inaugural Chairman’s Cup after being adjudged as the best performing terminal in the ICTSI Group worldwide in 2014.

Enrique K. Razon Jr. (left), ICTSI Chairman and President, awards the championship trophy to Mohamed Ghandar, MICT General Manager, during the ICTSI Senior Management and Regional Managers Meeting last 23 March a the Forum of the Solaire Resort and Casino Parañaque City.

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T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


International Container Terminal Services, Inc.

APRIL 2015

The Chairman’s Cup cites the best-performing terminals in the ICTSI Group for the preceding year. Management uses a comprehensive set of criteria to benchmark terminal performance, namely: (1) growth in revenue; (2) earnings before interest, tax, depreciation and amortization (EBITDA); (3) net income; (4) improvements in return on invested capital (ROIC); and (5) cash distributions to parent company. Aside from the champion terminal, two runner-up terminals were recognized: the Baltic Container Terminal (BCT) in Gdynia, Poland was first runner up, while Madagascar International Container Terminal Services Ltd. (MICTSL) in Toamasina,

Madagascar emerged second runner up. The Chairman’s Cup serves as a way to motivate subsidiaries to improve their performance. Considering that different regions present different challenges, every terminal needs to think outside the box and come up with solutions to overcome these hurdles. The Chairman’s Cup awarding ceremony is held every March. A perpetual trophy, a sculpture by Philippine National Artist Arturo Luz, is awarded to the champion. The champion terminal will be the home of the trophy for a year before it gets passed on to the next year’s champion.

Hans Ole-Madsen (left photo), ICTSI Senior Vice President and Head of Europe and Middle East Region, and Jens Floe, ICTSI Senior Vice President for Africa Region (right photo) receive the runner-up trophies for Baltic Container Terminal (BCT) and Madagascar International Container Terminal Services, Limited (MICTSL), respectively.

The Chairman’s Cup serves as a way to motivate subsidiaries to improve their performance. Considering that different regions present different challenges, every terminal needs to think outside the box and come up with solutions to overcome these hurdles.

Hans Ole-Madsen (left), hands the runnerup trophy to Krzysztof Szymborski, Baltic Container Terminal Chief Executive Officer and General Manager during the latter’s visit to ICTSI Dubai.

The championship trophy

The Shaft by Arturo Luz The championship trophy is a sculpture made by Arturo Rogerio Luz, a National Artist of the Philippines. Titled “SHAFT # 2 / 6 BENGUET MODEL,” the sculpture is made of aluminum with silver finish.

Arturo Luz, Philippine National Artist

A founding member of the modern Neo-realist school in Philippine art, he became a recipient of the National Artist Award back in 1997. ICTSI Chairman Enrique K. Razon Jr., an avid art enthusiast and benefactor, chose a masterpiece of a national artist as the championship trophy for the Chairman’s Cup to give credence to the ICTSI Group’s best terminals, This year’s winner gets to keep the trophy for a year before it is passed on to the next winner of the Chairman’s Cup. Aside from this perpetual trophy, the winners get individual plaques.

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

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PORTFOLIO ICTSI NEWSBREAK

Terminal utilization at MICT reaches optimal efficiency levels Despite growing container volume at the country’s largest and sole-dedicated container handling facility, utilization levels at the ICTSI flagship Manila International Container Terminal (MICT) remained steady at 65 percent to 75 percent during the months of March and April. “Overall productivity, yard utilization, truck turnaround time and vessel berthing have normalized at our terminal,” said Christian L. Lozano, ICTSI Commercial Director. Saying that the Holy Week, a period during which the country’s roads are congested due to the influx of holiday travelers, was not an exception, Mr. Lozano cited utilization levels of 59 percent and 61 percent on Holy Wednesday and Easter Monday, respectively. “These figures are indicative of a healthy terminal operating efficiency both in the quayside, yards and gates,” he added.

Pre-advise system On 16 March, MICT implemented a pre-advise system for export containers. Designed to fast-track the return of containers to the terminal, the preadvise system greatly reduced the waiting and queuing time for trucks resulting in improved terminal efficiency and productivity. First quarter figures reveal that MICT had repositioned a record number of empty containers resulting in overall decrease in empty inventories within Metro Manila. Reports also indicate that depot utilization levels have also normalized.

“Overall productivity, yard utilization, truck turnaround time and vessel berthing have normalized at our terminal,” — Christian L. Lozano, ICTSI Commercial Director.

A glimpse of operations at the Manila International Container Terminal.

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T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


International Container Terminal Services, Inc.

APRIL 2015

ICTSI holds 2015 Annual Stockholders’ Meeting Enrique K. Razon, Jr. (left), ICTSI Chairman and President, delivers his report during the 2015 Annual Stockholders’ Meeting. Seated (from left) at the directors’ table are Stephen Paradies, Andres Soriano III, ICTSI Directors; Atty. Silverio Benny Tan, ICTSI Assistant Corporate Secretary; and Octavio Victor Espiritu and Jose Ibazeta, ICTSI Directors. Behind them (from left) are Joel Sebastian, ICTSI Vice President and Controller, and Benjamin Gorospe III, ICTSI Assistant Corporate Secretary.

“Cautious, yet decisive, we pulled through” – this was the story for International Container Terminal Services, Inc. (ICTSI) in 2014. Delivering the Chairman’s Report, Enrique K. Razon Jr., ICTSI Chairman and President, shared Company’s milestones from the previous year, specifically noting that for the first time, ICTSI’s revenues breached the US$1 billion mark. Overall figures pointed to a strong year for the ICTSI Group. Here is the full text of the Chairman’s Report:

The year 2014 was marked by a key and significant milestone for ICTSI. For the first time ever, our revenues breached the US1 billion mark. Revenue from port operations grew to US$1.1 billion, an increase of 24 percent over the US$852.4 million reported in 2013.

The robust growth in revenue was a result of the contributions from our new terminals, and a 45 percent revenue growth from the consolidation of the Yantai terminals in China. Without the new terminals, organic revenue growth would have been eight percent. 2014 Highlights Another highlight of the year was the inauguration in January of our newly built terminal in Manzanillo, Mexico, managed by our wholly owned subsidiary, Contecon Manzanillo. The terminal is equipped with four super post-Panamax quay cranes, which are the fastest and largest cranes in the ICTSI Group. The second Specialized Container Terminal in the country’s busiest

port is the most dynamic and state of the art terminal in Mexico. Also in January, we formed a joint venture, ICTSI DR Congo, with Simobile to develop a river port in Matadi, Democratic Republic of Congo. Matadi is the most important port on the Congo River, and we intend to optimize its location by implementing our brand of service in this part of Africa upon its completion in 2016. In Nigeria, we signed an agreement to sell 25 percent of our shareholding in Lekki International Container Terminal to CMA Terminals, the world’s third largest carrier. In April, we signed a contract with the General Company for Ports of Iraq (GCPI) to operate, develop and expand general cargo and container facilities at the Port of Umm Qasr. In November, our Iraqi operations were in full swing. The operations in Iraq are already doing well and we have started construction of the new container berth. In May, we concluded our first port concession in Australia. Victoria International Container Terminal (VICT) signed a contract with the Port of Melbourne for the development, management and operation of the Webb Dock Container Terminal. To be completed in early 2017, VICT will be our first fully automated terminal and the first of its kind in the Oceania region. In June, we signed a termination agreement with Larsen & Toubro to cancel our contract for the Kattupalli Container

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

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PORTFOLIO ICTSI NEWSBREAK page 7 ICTSI holds 2015...

Terminal in Tamil Nadu, India. This mutual decision came about after realizing that the contract was not beneficial to either party. The cancellation had no effect on our global operations, and we were reimbursed for all expenses related to Kattupalli. We will continue to actively search for opportunities in India. In July, and as previously mentioned, the Port Authority of Yantai in China consolidated all the container terminals handling foreign cargo into one terminal company, and ICTSI acquired 51 percent of the new company, Yantai International Container Terminal. Group Volumes For the year, the ICTSI Group handled consolidated volume of 7,438,635 TEUs, 18 percent more than the 6,309,840 TEUs in 2013. The increase was mainly due to volumes generated by our new operations in Mexico and Honduras; the positive impact of the port consolidation in China; and a 20 percent volume growth in Poland. Excluding new terminals, organic volume increased by slightly more than two percent. Our seven key operations in Manila, Brazil, Poland, Madagascar, China, Ecuador and Pakistan accounted for 70 percent of the Group’s consolidated volume. Financial Performance Revenue from port operations grew 24 percent to US$1.1 billion over US$852.4 million in 2013. Consolidated earnings before interest, taxes, depreciation and amortization (EBITDA) increased 17 percent to US$443 million from US$377.3 million in 2013. Meanwhile, the EBITDA margin decreased slightly to 42 percent from 44 percent in the previous year mainly as a result of the impact of operating costs of the new terminals and higher business development expenses. Net income increased six percent to US$182 million from US$172.4 recorded in 2013. Income growth was slightly tempered by start-up costs and operating expenses in Mexico and Honduras, higher depreciation, and increased interest expense. Net income was affected by non-recurring items such as gains on the sale of a non-operating subsidiary in the Philippines, the termination of the contract in India, settlement of insurance claims, and the consolidation in China. These items were offset against an impairment charge by our subsidiary in Argentina. Excluding the non-recurring items, net income would have been flat at US$172.6 million. Diluted earnings per share for the period was likewise higher by 5 percent at US$0.075 from US$0.071. Consolidated cash operating expenses in 2014 grew 26 percent to US$454.5 million from US$359.5 million, again reflecting the ramp-up of operations. Excluding the cash operating expenses of the new terminals, total cash operating expenses would have increased by only seven percent. Capital expenditure in 2014 amounted to US$279 million

against a full year capital expenditure budget of US$310 million. The year’s capital expenditure was primarily for the development in Mexico and Argentina, expansion in Croatia, facilities rehabilitation in Honduras, and the start of development in D.R. Congo. The Group’s capital expenditure budget for 2015 is approximately US$530 million. This will be allocated for the development of D.R. Congo, capacity expansion in Manila, and the new terminals in Iraq and Australia. For ICTSI’s joint venture terminal development project with PSA International in Colombia, the Company invested US$64.7 million in 2014, and we expect to invest approximately US$140 million in 2015 to complete phase one of the project. Principal redemption profile The Company undertook several fund raising, re-financing and liability management exercises during the year. Given very favorable financial markets and the low interest rate environment, we took advantage of our Medium Term Note Programme. Our liability management enabled us to reduce funding costs and extend maturities of our securities and bonds by successfully concluding exchange programs. Citations During the year in review, the ICTSI Group continued to be recognized as a pioneering company not only in the Philippines but in the region as well. In September, the ASEAN Business Advisory Council honored us with the highest business recognition in the country by bestowing on us the Corporate Excellence Award in the Large Enterprise Category. ICTSI was cited “not only for its outstanding growth performance, but also for its commitment to the welfare of its employees, as well as its impactful corporate social responsibility programs.” In October, Hong Kong-based Corporate Governance Asia recognized ICTSI as an “Icon on Corporate Governance.” And in November, United Kingdom-based World Finance awarded ICTSI with the Port Project Sponsor Award for “exceptional work in sponsoring a wide variety of deals.” The Nikkei Asian Review also included ICTSI in its “ASEAN all-stars” listing, citing ICTSI as one of the region’s leading publicly listed companies. Moving forward After two decades in this business, the zest that we have for our work is stronger than ever. The daily challenge of finding an even better way of operating our terminals, the effort to deliver world class service, the complexity of interacting with diverse cultures – all combine to motivate us to outdo ourselves. The next year will be no different. We continue to be grateful to our host governments, our business partners, our clients and our employees. Thank you for your trust in ICTSI.

2014 ICTSI Annual Report now available ICTSI’s latest annual report, which offers a snapshot of the Company’s performance for the year 2014, is now available at the Public Relations Office located at the second floor of the Administration building. A softcopy of the annual report is also available for download on http://www.ictsi.com/content/ investor-relations/annual-reports/.

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Scan the QR code and see the online edition of the ICTSI 2014 Annual Report.

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


International Container Terminal Services, Inc.

APRIL 2015

By Katty Ossa

CGSA: an "eco-efficient" company

The Ministerio del Ambiente (MAE), Ecuador’s Ministry of Environment, awarded Contecon Guayaquil S. A. (CGSA) the Ecuadorean Environmental Certification for being an “eco-efficient” company. The certification, awarded in March, is given to companies who are able to implement four “cleanest production” processes in line with environmental licenses. In 2014, CMSA implemented the following projects, which was duly acknowledged by the MAE: • Project 1: Electrification of eight rubber tired gantry (RTG) cranes, which reduced diesel consumption; • Project 2: Replacing power packs with reefers as power supply, which also reduced diesel consumption; • Project 3: Implementation of cargo weighing in cranes, which optimized cargo handling and lowered carbon dioxide emissions; and • Project 4: Using automatic power on RTGs, which reduced lubricant oil use CMSA is the first eco-efficient port operator in Ecuador and the second company in the country to receive the certification.

Photo shows (from left) Eduardo Arosemena, CGSA Chief Financial Officer; Javier Hrycaniuk, CGSA Director of Operations; Lorena Sanchez, MAE Deputy Minister; José Miguel Muñoz, CGSA CEO; Pablo Segale, MAE Director; and Gustavo Cercós, CGSA Director of Engineering.

DO GOOD

VICT invites applicants for community grants By Claire Jordan-Whillans

Victoria International Container Terminal Ltd. (VICT) opened its Community Investment Fund (CIF) to applications, inviting local community organizations to apply for grants of up to AU$20,000.

and education are both critical to this outcome and through Announcing the details of the CIF, Anders Dømmestrup, this Fund, we hope to make a contribution that will have VICT CEO, said: “We are delighted to welcome applications a positive impact which sustains over the long term,” Mr. from community groups and organizations whose work Dømmestrup said. promotes positive and sustainable outcomes regarding the Applications are open to not-for-profit, community health and education of the youth and young people in our organizations who meet the criteria. VICT intends that the local communities.” community fund be equitably allocated We are delighted to welcome Mr. Dømmestrup said the fund to as many worthy community was just one part of VICT’s strong organizations and initiatives as possible. applications from community commitment to working closely and For this reason, grants are available in positively with neighboring communities groups and organizations whose four tiers, ranging from approximately around Webb Dock at the Port of work promotes positive and AUD 2,000 up to a maximum of AUD Melbourne, particularly in Port Phillip sustainable outcomes regarding 20,000. and Hobson’s Bay. Application started last 23 March the health and education of the “Through our VICT Community and ended last 17 April. Further Investment Fund, we seek to help future youth and young people in our information, including Grants criteria generations become happy, resilient and details of how to apply, are outlined local communities. individuals who will make good leaders in the Guidelines available at www.vict. with sound community values. Health — Anders Dømmestrup, VICT CEO com.au. T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

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PORTFOLIO DO GOOD

ICTSI Foundation Scholars receive top honors By Francis Bartolome

Two scholars of the ICTSI Foundation, Inc. proved that hard work has its rewards as they graduated as valedictorians of their respective batches.

Vincent Emannuel P. Salibio of Tondo, Manila and Shaina Jane Hugo of Davao City, two of the 95 Foundation scholars who recently graduated from high school, exemplified diligence and hard work in both their academic and extra-curricular activities. Mr. Salibio graduated from the Raja Soliman Science and Technology High School. Aside from being the batch valedictorian, he also received several awards, which included Debater of the Year, Youth Associate of the Year and Best in Editorial Writing. He is also one of the eight top applicants for the ICTSI-Northeastern University (Boston, Massachusetts) Scholarship Program. Ms. Hugo, a graduate of Francisco Bangoy National High School in Davao City, is also the recipient of several awards including the Youth Leadership Excellence Award and the Gerry Roxas Leadership Award. According to her, the scholarship helped her improve her academic performance and extra-curricular involvement, attend school activities and submit academic requirements on time. The Foundation organized simple get-togethers for the scholar-graduates. The scholars and their parents, Foundation staff, and teachers from partner public schools attended the events, which were held from March to April. Since its establishment in 2010, the Foundation was able to produce 134 high school graduates from selected public schools within the ICTSI host communities in Manila, Olongapo, Bauan, Misamis Oriental, Davao and General Santos City. The Foundation is sponsoring a new batch of high school scholars for the academic year 2015 – 2016, and is also planning to expand the scholarship program to the college level.

Vincent Emmanuel P. Salibio, ICTSI scholar and batch valedictorian of Raja Soliman Science and Technology High School, saying a few words during the get-together event organized by the Foundation.

Julien C. Domingo (left), DIPSSCOR General Manager, poses with Shaina Jane Hugo, ICTSI scholar and batch valedictorian of Francisco Bangoy National High School and her mother, Garibaldi Alvin Enriquez, PBSP Mindanao Regional Center Manager and Francis J G. Bartolome, Foundation Program Head, during the awarding of the College Scholarship Grant. 10

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


International Container Terminal Services, Inc.

APRIL 2015

ICTSI supports Antarctic expedition International Container Terminal Services, Inc. (ICTSI) sponsored one of the explorers participating in the International Antarctic Expedition 2015 (IAE 2015), a 13-day journey last March to the highest, driest, coldest and windiest continent on the planet. ICTSI supported Ms. Ny-Ann Nolasco, a Sustainable Management MBA and MPA candidate at the Presidio Graduate School. Out of the 6,000 applicants, she was one of the few selected by the 2041 organization to participate in this year’s Antarctic expedition and represent the Philippines. Ms. Nolasco said in her crowdfunding campaign that “An expedition to Antarctica would be a learning experience to complement the impact I intend to effect in the Philippines. The goal is simple: to use the perspective gained to further sustainability efforts in the Philippines by engaging private and public sectors.

I fully intend to take my education on Sustainability Management back to the Philippines and give back in any way I can.” ICTSI supported Ms. Nolasco through Fernando L. Gaspar, ICTSI Senior Vice President and Chief Administrative Officer. The expedition is part of the Leadership on the Edge Program of Rob Swan, founder of 2041. The IAE 2015, which started in 13 March and ended in 25 March, aims to enhance the leadership skills of every participant and increase their awareness on the effects of climate change.

Ny-Ann Nolasco (left) and Robert Swan (right), 2041 Founder, pose for a photo holding the ICTSI flag in Neko Harbor on the Antarctic Peninsula.

ICTSI NEWSBREAK

By Rogel Mesias

MICTSI, union sign 5-year CBA

The Mindanao International Container Terminal Services Inc. (MICTSI) and the MICTSI Labor Union – Federation of Democratic Labor Organization (MICTSILU-FDLO) signed a collective bargaining agreement (CBA) last 20 March. The five-year CBA, which was signed at the Limketkai Luxe Hotel in Cagayan de Oro City, covers guaranteed wage increases, wider insurance coverage and other additional employee benefits. The partnership between MICTSI and MICTSILU-FDLO raises the standard of employee welfare at MICTSI.

ON BOARD

MICTSI names new controller By Rogel Mesias

Mindanao International Container Terminal Services, Inc. (MICTSI) recently appointed Atty. Gemma E. Makalinggan-Gloria as its new Controller.

“With her legal-financial expertise, we are confident that the department is in good hands. She provides the kind of leadership that’s based on excellence, humility and integrity,” says Jose Manuel de Jesus, ICTSI Vice President for Business Development – Asia and MICTSI President and General Manager. Prior to her appointment at MICTSI, Atty. Makalinggan-Gloria served as the

Senior Financial Analyst of Accounts Management and Sales and Services Departments of the National Power Corporation for 10 years. She was also involved in different sectors, holding various positions in the fields of law, accounting and audit. In 2000, Atty. Makalinggan-Gloria finished her Bachelor of Science in Accountancy at Mindanao State University with Magna Cum Laude honors and became a Certified Public Accountant in 2000. Graduating with honors, she obtained her Bachelor of Laws degree at Mindanao

State University – Iligan Institute of Technology and started her law practice in 2011.

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

Atty. Gemma MakalingganGloria, MICTSI’s new Controller.

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PORTFOLIO MEETS & GREETS

New Hyundai Merchant Marine MD visits MICT Hyundai Merchant Marine’s new Managing Director, John Kim (left) visited the Manila International Container Terminal last 18 March. He was accompanied by (from left) Christian Lozano, ICTSI Commercial Director; Jay Valdez, ICTSI Operations Director; and Froilan Barcala, Hyundai Merchant Marine Operations Manager.

TECH TALK

ITSS implements new Help Desk system By Albert Joseph Canceran

The Information Technology Systems and Services (ITSS) Department of the Manila International Container Terminal (MICT) recently rolled out ManageEngine ServiceDesk Plus, a new ticket-management platform for providing technical support on IT systems. Integrated with an asset management module, ServiceDesk Plus is a help desk software based on the Information Technology Infrastructure Library (ITIL) framework – a set of IT services management practices that help match IT services with the needs of the business. Some of ServiceDesk Plus’ functionalities include multi-channel support, service level agreement (SLA), knowledge base, workflow automation, notifications and reporting. In addition, it also features

automatic asset discovery and software and license management tools. For any service request or incidents involving hardware, software, business applications, email and phone systems, the user needs to email ServiceDesk Plus (ServiceDesk@ictsi.com) or log in to the ServiceDesk Plus Portal (http://servicedesk.ictsi. com) using their log in credentials. Once the user completes the incident report or service request, the system automatically sends a confirmation email to the user along with a corresponding ticket number acknowledging the request. The support group then responds to the issue and updates the ticket accordingly. Once the issue or request is resolved, the ticket is closed and the user is notified. “The new help desk system enables me to manage incidents and collaborate with end users and technical groups efficiently. It also allows for paperless help desk transactions, enabling me to effectively track ticket status, monitor tasks and customize reports as needed. For us, this is a significant step towards meeting our KPIs,” said Alejandra T. Tolentino, ITSS Help Desk Supervisor. MICT implemented ServiceDesk Plus with the help of the Global Information Technology Department.

ServiceDesk Log In Page at http://servicedesk.ictsi.com

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T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


International Container Terminal Services, Inc.

APRIL 2015

LEVEL UP

MICT, SBITC AMs enhance leadership skills With reports from Conn Dizon

Assistant managers (AM) at the ICTSI flagship Manila International Container Terminal (MICT) and Subic Bay International Terminal Corp. (SBITC) attended the Management Enhancement Seminar (MES) last 2 – 3 March at the Island Cove Resort in Cavite City.

Organized by the MICT Human Resources Department, the MES provided the officers with knowledge and tools that would help them become effective leaders in their respective departments. The two-day seminar highlighted how effective leaders should manage both tasks and manpower, which would allow them to contribute more significantly towards enhanced organizational productivity, efficiency and effectiveness. Ruel Montenegro of CORE Consultants facilitated the seminar. From MICT, the following AMs attended: Ralph Schlobohm, Elmer Merquita, Edward Bonilla, Arturo Valdez, Renato Mamaril, Adelino Vestil, Cesar Badua, Rafael Lauron, Henry Dungca and Mikkel Puyat III; and from SBITC: Henry Dungca, Santiago Fuentes III and Donato Teodoro.

Participants of the recent Managerial Enhancement Seminar from 2 to 3 March at Island Cove Resort in Cavite City.

MICT launches STAR training for supervisors With reports from Conn Dizon

The Human Resources Department (HRD) of ICTSI flagship Manila International Container Terminal (MICT) launched a leadership training program for supervisors, the Supervisory Training to Achieve Results (STAR).

The first batch of trainees for the STAR program.

Launched last 4 – 6 March at the Island Cove Resort in Cavite City, the first batch of supervisors was trained on proven supervisory techniques that they can immediately apply. Participants were trained to leverage both hard skills and people skills to manage everyday work functions more effectively as they meet new challenges that require increased confidence, respect and effectiveness. HRD tapped CORE Consultants in the implementation of the STAR program.

Trainer’s Training: aiming for immediate impact By Geronimo Mangalus Jr.

The MICT Human Resources Department conducted the Trainer’s Training Program for 19 participants in two batches, on 24 – 27 February and 9 – 12 March, respectively.

Held at the Island Cove Resort in Cavite City, the program aims to provide a more technical and tactical approach for the various technical and equipment training programs at the ICTSI Manila flagship. Over the course of four days, the participants learned to design and conduct trainings in their respective fields, tailor their approach using adult learning principles and to become more effective communicators. Eugenia Banta, a renowned trainer and human resources consultant, conducted the program. Also present during the sessions were Rafael Lauron from the OP Resource Group, Jose Carlo Javier, HRD Director and Jay Valdez, ICTSI Operations Director. The trainers’ pool is expected to produce immediate results and impact the Company’s bottom line by boosting productivity, increasing moves-perhour and setting a higher standard

in equipment care and maintenance. A follow-up and assessment of the program is scheduled by the end of May. First batch of participants were Michael Villarin, HRD Coordinator; Eammond Bryan Fraginal, Safety Inspector; Albert Villanueva, CY / Marine Supervisor; Cesar Badua, Gates Operations – Assistant Manager; Jovinel Yambao, MES Management Trainee; Alexander Laliag, Operations Center Superintendent; Geronimo Mangalus Jr., Industrial Relations Coordinator; Ramoncito Cua, CMS Electrical Technician; Rosaldo Salvacion, CY / Marine Supervisor; Armando Basco, Sidelifter Operator; and Cecilio Joel Saballegue, RTG Operator / Dispatcher. The second batch included Patrick Jan Constantino, CY / Marine Supervisor; Sergio Hingzon Sr., Safety Officer; Edward Bonilla, Assistant Manager – Operations Center; Adelino Vestil, Assistant Manager – Gates Operations; Arturo Reyes, Reach Stacker Operator; Danny Garcia, Sidelifter / Stacker Operator; Wilfredo Baliwag, CY / Marine Superintendent; and Ramon Chito Calingo, Quay Crane Operator.

First batch, 24 – 27 February

Second batch, 9 – 12 March

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

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PORTFOLIO ON BOARD

New PortFolio correspondents from Pakistan The PortFolio Team is happy to welcome Arif Raza and Syed Muhammad Imran Moosa, our new international correspondents from Pakistan International Container Terminal (PICT). Their addition to our growing team opens opportunities for us to hear about developments and other relevant stories from ICTSI’s operations in Pakistan.

Arif Raza, PICT Head of Human Relations Syed Muhammad Imran Moosa, PICT Marketing & Commercial Manager

ANNOUNCEMENT

ICTSI packaging materials now available at the PRO ICTSI packaging materials are now available at the Public Relations Office. These are:

1. Paper bag 2. Folder kit 3. Document envelope 4. CD sleeve 5. Sticker seal Interested departments may get in touch with Paolo Racelis at pracelis@ ictsi.com for supplies. Please note that the packaging materials are for official use only.

PEOPLE

Congratulations graduates! Johanna Marie Bancoleta, daughter of Ismael Bancoleta, Admin Services Supervisor, is now college-bound after graduating from Jose P. Laurel Sr. High School last 27 March 2015. The ceremony took place at the Camp Crame Multi-Purpose Center.

Angelica Jasmin Ramos Inosanto, a BS Medical Technology student and daughter of Ariel Inosanto, Anchorage Superintendent, graduated with Magna Cum Laude Honors from the Far Eastern University in Manila.

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T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


International Container Terminal Services, Inc.

APRIL 2015

PEOPLE

MOVEMENTS – MARCH Compiled by Rose Lobrin, Chiara May Atis, Rogel Dennis Mesias, Rejamna Pandangan and Belle Lucero New Hires

Bryan Peter E. Garcia Ivan Ulyssis E. Yap Jeremia P. Beltran Tim Joseph D. Alvaro Margie Lyn C. Cuadera Gerald G. Cayao Lemie Van A. Futalan Marc Niño T. Manalo Rostico M. Guibao Eriko A. Bautista John Paul Luke V. Bautista Erickson N. Castillo Jose Edward G. Correa Jr. Aldrin O. Magsumbol Francisco F. Matic Jay Mark M. Pacheco Arnold D. Saldaña Jethro T. Terrado Benjie V. Barizo Renold F. Fontamillas Fernandino S. Navarro Ryan O. Poquita Alphert A. Padayao Robert P. Alejandro Christine Cagulada Maintenance, MICTSI

IT Audit Manager, Audit & Compliance Management Trainee, Engineering Management Trainee, Engineering Mech. Technician Trainee, CMS Consultant, HRD GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations GPW On call, CY Marine Operations PMO On call, CY Marine Operations PMO On call, CY Marine Operations PMO On call, CY Marine Operations PMO On call, CY Marine Operations RTG Operator, CY Marine Operations RTG Operator, CY Marine Operations Store/Tool Keeper, Engineering and

Kenneth Elecanal Rodante Gargoles Jason Polido, Jr. Joener Torrecampo

Stevedore, Operations, SCIPSI Stevedore, Operations, SCIPSI Stevedore, Operations, SCIPSI HRD Clerk, SCIPSI

Retirements / Resignations Eduardo V. Alcazar Jan Lexver C. Tiangco Emmanuel E. Tubilan Dionisio Z. Ginto Armando N. Salonay Anselle C. Dimacali Melvin M. Gulapa Vhermon J. Gerero Reynaldo B. Torrecampo Garry O. Bergoro Rodolf J. Abella Mark Anthony G. Asis Marvin S. Pinson Jeran L. Valdehueza John Paul Canda Ney Barrion Dandy Diaz Louise Gwen Taborete

Supervisor, CY Marine Operations Management Trainee, Engineering Prime Mover Operator, CY Marine Stevedore, Anchorage Division Stevedore, Anchorage Division GPW On call, CFS Operations Prime Mover Operator, CY Marine GPW On call, CFS Operations GPW On call, CFS Operations Elec. Technician Trainee, Power Plant PMO On call, CY Marine Operations PMO On call, CY Marine Operations PMO On call, CY Marine Operations PMO On call, CY Marine Operations Winchman,Operations, SCIPSI Winchman,Operations, SCIPSI Stevedore,Operations, SCIPSI Billing Clerk, SCIPSI

Birthdays - May 1 2 3 4 5 6 7 8

Oliver Lacap Rey Francis Marigon, SCIPSI Robinson Monterozo Rolando Rañola Chiara Atis, DIPSSCOR Orven Carmona Lodegario Castro Jr., SCIPSI Epefanio Berre Elinel Heradura, DIPSCCOR Helbert Hosalla, SCIPSI Mylene Icalla Belle Lucero, BIPI John Lito Lugod Ricti Montañano Alfredo Bangcaya Sr., SCIPSI Renato Cajayon Elaine Pescuela, SCIPSI Oliver Lañas Manny Balaoro Rommel Bechayda Edwin Buan Herlyn Gutierez, SCIPSI Romeo Mangalus Sr. Mao Paredes Delfin Pomarca Jr. Andreo De Quiroz Anthony Dy Norman Palmon, DIPSSCOR Albert Villanueva Balahim Bairulla, DIPSSCOR Jose Boy Banaag Christ Espera Rene Logronio Serafin Marigon, SCIPSI Randy Verocil Edgardo Bautista, SCIPSI Fruzzel Paul Dianzen Danilo Magat Victor Malait, SCIPSI Sherwin Sanchez

9 10 11 12 13 14 15 16

Danny Belano Delio Caber Romeo Estabaya Samuel Gayas Fidel Orcullo, SCIPSI Eduardo Alabastro Jr., BIPI Vicente Campillo Rodillo Irac Michael Javier Merly Loza Marvin Martinez Mark Ailo Ramos Lorevin Evangelio, SCIPSI Rogelio Hingzon Michael Quijano Ruben Campillo Paul Bryan Pabayo, MICTSI Bing Sumadchat Edgardo Arisgado, SCIPSI Rolando Espinas Michael Ignacio Melvin Canizares, DIPSSCOR Justino Casao Paolo Miguel Racelis Jose Hans Polido, SCIPSI Romulo Ariñavo Alexander Ayuson Marvin Buenconsejo, BIPI Rolly Bulanon, MICTSI Jeffrey Chavez, MICTSI Lorenzo Ebrole, Jr., DIPSSCOR William Gulane Ricardo Paglinawan Sandro Perez Eddie Solatar, DIPSSCOR John Sumampong Roldan Tilano, SCIPSI Simeon Abando Jr., BIPI Ricky Gonzales Jr. Annabelle Reyes

17 18 19 20 21 22 23 24 25

Artemio Alanza, SCIPSI Macario Arzaga Leopoldo Dorin Jr., SCIPSI Felipe Espinosa Joey Mores J3 Tayag Jessie Todoc Salvador Torrefranca, SCIPSI Mario Echevarria Loreto Locanas, SCIPSI Mary Jane Beron, SCIPSI Joefren Ramirez Domingo Dela Cruz Jr. Gerard Angelo Emilio Festin Allan Jasojaso Marilu Jolejole Ruel Paredes Marjun Trongco, SCIPSI Tito Dacca Jr. Randy David Cecilio Reyes Dayday Torres Romil Turbanos, SCIPSI Ramie Agnes Benjamin Blasé Christian Dagsaan Florentino Gas Nato Magdaet Arsenio Abundo, Jr., DIPSSCOR Danilo Bruza Haje Cuaterno Dennis Suriba Andrea Dawal Antonio Notario, MICTSI Alfonso Atlobulan, SCIPSI Millard Diaz, SCIPSI Erick Manzano Pepito Sanchez

26 Arvin Abuan Alfonso Atlobulan Felipe Baldos Florante Capatid, SCIPSI Larry Esguerra, SCIPSI Almon Salomon, DIPSSCOR Ruel Malipot 27 Cesar Azul Ruben Bongco Michael Fernando Raldy Lido 28 Leonilo Gabral Danny Peliño Sally Inonog 29 Michael Babaran Jesus Tristeza Jr. 30 Ron Abapo, SCIPSI James Paul Adula Wilfredo Baliwag Sr. Marlon Besa Ben Nuguit Patricia Marie Rebong 31 Luis Belano Froilan Magtalas Evangeline Musni John Paolo Siat Ma Cresencia Urdaneta

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .

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PORTFOLIO PortFolio is published by International Container Terminal Services, Inc. for its employees, clients, and friends.

NARLENE A. SORIANO EDITOR-IN-CHIEF JUPITER L. KALAMBAKAL MANAGING EDITOR DENNIS T. SURIBA ASSOCIATE EDITOR RESEARCHERS ZINNO B. GUDEZ MARIE ANNALIE T. MARFIL PAOLO MIGUEL S. RACELIS JUSTINO RAMON L. TAYAG III RONNEL P. JAVIER PHOTOGRAPHERS DEXTER F. LANDICHO EDWARD R. MILAG JOHN PAOLO C. SIAT

invites ICTSI employees worldwide to contribute to the monthly publication by sharing office and work-life stories, and by sending photos of ICTSI terminals and operations including Company happenings and events.

Stories Stories should be work-related, highlighting the duties and accomplishments of exemplary employees, company events and programs, as well as other relevant company happenings. Articles should not exceed 600 words and should include captioned photos.

Photos Photography enthusiasts can submit creative shots of terminals, operations (non-sensitive/classified), events and other happenings, along with simple captions. Submitted photos will be published and included in the Company’s repository of images for possible use in other promotional materials.

Submission Guidelines · Articles should be submitted either in word doc (email attachment) or plain text (as email text) format.

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· Include the following: Title, Subtitle (if any), and Author. When identifying persons in captions, their names always come first followed by position. · We encourage sending the original, high resolution images separately via Copy.com. Once images are uploaded to Copy, simply send the share link along with the email. Images should have a resolution of 300 dpi and above. Employees may email their piece to the Associate Editor at dsuriba@ictsi.com with the subject “PortFolio Contribution.” Management reserves the right to choose stories and photos for publication as well as to edit such stories as deemed fit.

As a token of appreciation, contributors of published stories and photos will receive limited edition PortFolio ID lanyards. For the month of March, thank you for your contributions: ·

Edward Bonilla

·

Aris Palayad

·

Belle Lucero

·

Olga Ureta

·

Anicia Magsino

·

Teresa Vega

·

Jelenie Tanagras

·

Angela Carreno

·

Renell John Maglalang

·

Rico Cruz

PHILIPPINE CORRESPONDENTS MANILA ALBERT JOSEPH R. CANCERAN MARIE BERNADETTE C. DE GUZMAN MA. CONCEPCION M. DIZON ROSE A. LOBRIN RICARDO D. PAREDES PAULO CARLO C. PEÑALBA JESTONIE V. VINSON FRANCIS J ALGERNON G. BARTOLOME JOY E. LAPUZ SUBIC OLGA C. URETA LAGUNA ANNIE MAGSINO BATANGAS BELLE LUCERO DAVAO CITY CHIARA MAY C. ATIS GEN. SANTOS CITY REJAMNA S. PANDANGAN MISAMIS ORIENTAL ROGEL DENNIS MESIAS INTERNATIONAL CORRESPONDENTS ARGENTINA MAGDALENA RIANI BRAZIL FABIANA SOUZA CHINA SEAN XIE CROATIA IVA ROMAN ECUADOR KATTY OSSA BIANCHI GEORGIA KETEVAN ORAGVELIDZE MEXICO LORENA VALERO PAKISTAN ARIF RAZA SYED IMRAN MOOSA POLAND MICHAL KUZAJCZYK USA DAVID TRZYZEWSKI If you wish to receive a copy of the PortFolio, please write, call or e-mail us at: Public Relations Office, ICTSI Administration Bldg. Manila International Container Terminal, MICT South Access Road Port of Manila, 1012 Manila, Philippines Telephone: +632 / 245 4101 E-mail: dsuriba@ictsi.com URL: www.ictsi.com/media-center/newsletters/

T h e O f f i c i a l P u b l i c a t i o n o f I n t e r n a t i o n a l C o n t a i n e r Te r m i n a l S e r v i c e s , I n c .


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