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ITIL Service Transition
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle.
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Program Outline Candidates can expect to gain competencies in the following upon successful completion of the education and
examination components relating to this certification: • Introduction to service transition • Service transition principles • Service transition processes • Transition Planning & Support • Change Management • Service Asset Configuration Management • Release and Deployment Management +91 9604641000,+919604664000 +912065600345
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Program Outline • Change Evaluation • Service Validation & Testing • Knowledge Management • Managing people through service transitions
• Organizing for service transition • Technology considerations • Implementing and improving service transition
Challenges, critical success factors and risks
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Delivery Modes
Classroom
Instructor Led Virtual Classroom
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Benefits of ITIL • Achieve ITSM Global Certification • Justify higher salary and promotion • Learn how to set up the right expectations on IT services • Establish the ITSM Framework for your organization • Learn how to minimize service disruption
• Understand the basis of service level agreements and contracts • Speak International ITIL Language
• Learn to customize the processes
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Benefits of ITIL • Define, measure and report relevant metrics • Improved customer satisfaction through a more professional approach to service delivery • Ensure the Quality of services matches customer needs and expectations
• Improved use of skills and experience • Improved delivery of third party service.
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Become Master of ITIL Service Transition
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Get ITIL Service Transition Certified
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Why IEVISION • PEOPLECERT, APMG & PECB Accredited Training Organization • AXELOS Accredited courseware that is being used by various partners, internationally
• 98% Passing Rate • Highest customer satisfaction • 15+ Years Experienced Accredited Trainers & Consultants • Exclusive Pre-Courseware for each candidate to bring more specific queries, instead coming blank! • Training based on Consulting exposure, role plays, live case studies & not just the slides • 11000+ Professionals Trained from various industries like Banking, Telecom, IT, Manufacturing, Pharmaceutical, Construction etc. • Value for Money (not just a piece of paper i.e. called as Certificate) • Immediate Result, Online Certificate in 72 Hours. +91 9604641000,+919604664000 +912065600345
2017© IEVISION IT Services Pvt. Ltd.
Who Should Attend? • IT Professional (Systems, Network, Application, Voice) Technical Executives, SMEs & Managers
• Service Transition Managers • IT & Business Supervisory staff • Team leaders • Service designers • IT architects • IT planners • IT consultants • IT audit managers • IT security managers • Business Leaders • Business Managers
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2017© IEVISION IT Services Pvt. Ltd.
IEVISION IT Services Pvt. Ltd. Your Learning & Development Partner +91 9604641000,+919604664000 +912065600345 info@ievision.org www.ievision.org
2017© IEVISION IT Services Pvt. Ltd.