IGS Impact Annual Report 2017 by IGS Energy

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IMPACT ANNUAL REPORT 2017

Making an Impact Dear Friends, Here at IGS Energy, we have a mantra: “Change the world.” At first blush, some may wonder what a company like IGS can do to actually change the world. It’s quite a lofty undertaking. (And we would agree — it’s a heavy lift.) How do you move from saying you want to change the world to actually doing it? At IGS, we’ve adopted the principles of Conscious Capitalism, which you’ll learn more about in several of the articles in this report. As we design our Conscious Capitalism vision and develop programs to achieve it, we recognize the need to set specific goals that will deliver tangible, measurable progress toward that vision. This year, we asked ourselves, “What specific steps will we take to change the world?” Because of our investments, our actions, and our involvement: • Energy stewardship and sustainability will be part of the culture of communities where we invest; • We will increase the number of businesses and social enterprises who are responsibly addressing social issues; • Nonprofit partners will be better able to achieve their missions because of IGS employee involvement.

We know that we have a profound impact on the ability of our employees to create positive change in the world. We can empower and inspire them through things like our annual Impact Day of Service and our annual Make an Impact contest. We can challenge their thinking through immersive experiences, such as our Renewable Energy Corps program. Mother Teresa said, “I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” If we strive to multiply our employees’ passion, expertise, and resources, we will surely create waves of positive impact. The following pages tell just some of the stories of our last year of Impact. We hope they inspire you to create ripples of positive change in your world. With gratitude,

JEN BOWDEN Director, Community Investment

In 2011, IGS Energyâ&#x20AC;&#x2122;s headquarters was awarded the Platinum LEED (Leadership in Energy and Environmental Design) certification.

Contents A Role Model for Capitalism

Impact in the Field

#MoreThanACoat

Challenge Accepted: Smart Columbus

Global Fluency in Nicaragua

Impact at Work

IGS IMPACT ANNUAL REPORT 2017

A ROLE MODEL FOR

Capitalism

Southwest Airlines. Starbucks Coffee. Patagonia. You’ve heard of all of them, and it turns out they have something in common. They’re conscious businesses.

LIGHT BULB M O M E N T.

IN AN ERA where many corporations are

viewed as profit-hungry and unconcerned about employees and the communities they serve, businesses that subscribe to the Conscious Capitalism movement have a very different view. “We have a whole generation that does not believe in the idea of capitalism,” said Scott White, chief executive officer of the IGS family of companies. “This is based on the bad behaviors they’ve grown up seeing in corporate America – most of which stem from these companies’ sole pursuit of profits.” Thankfully, there are many businesses that are doing great things. Those businesses recognize the value of balancing business interests while also making a positive impact in the world. WHAT IS CONSCIOUS CAPITALISM?

While there are plenty of companies focused on “doing good” and giving back, not all are actually considered conscious businesses. According to Whole Foods co-founder John Mackey and economist Raj Sisodia, in their book Conscious Capitalism: Liberating the Heroic Spirit of Business, conscious businesses follow the four guiding principles of Conscious Capitalism, which include: • Higher Purpose – There’s more to running a

business than making money. Having a purpose makes everything far more worthwhile than simply collecting a profit. In other words, a company exists to do more than generate profits – the notion of purpose over profits is central here. With a strong sense of purpose, all stakeholders are more inspired to

participate and feel connected to the overall mission of the business. • Stakeholder Orientation – Shareholders actu-

ally need more than just ROIs. Everything is connected, and when a business commits to creating value for all of their stakeholders, everyone is poised for success, including those with a financial interest.

• Conscious Leadership – By working together,

a business can truly thrive. Conscious leaders look beyond themselves to bring others along with them—including those inside and outside of the organization. Success here contributes to the next principle, which is Conscious Culture.

• Conscious Culture – Caring for your people and

other stakeholders builds the groundwork for a conscious business. Trust is created when employees and stakeholders feel passionate and committed to the mission of the business. This is really the foundation of Conscious Capitalism.

LIGHT BULB MOMENT. That’s how IGS Energy’s Chief Marketing & Technology Officer Brandon Childers describes his reaction to reading the book, Conscious Capitalism: Liberating the Heroic Spirit of Business by Whole Foods’ co-founder John Mackey and economist Raj Sisodia. Brandon said, “It was refreshing to discover something that put words to a lot of what we have done at IGS Energy. However, it also made our team realize that we could be even more intentional and clearly define something Scott had been saying for a while—‘purpose over profits’.” Fast forward a year later, and Brandon became a founding board member of the Conscious Capitalism Central Ohio chapter—with IGS Energy noted as a founding member. “The group advocates for business practices that demonstrate that profitability and corporate responsibility are not mutually exclusive. A lot of negative perception of capitalism has emerged in recent years, and we hope to set a positive example for how a company should consciously operate within free markets,” he explained.

WHAT IS IGS ENERGY’S INVOLVEMENT IN THE CONSCIOUS CAPITALISM MOVEMENT?

“Since we started nearly 30 years ago, we’ve been focused on doing the right thing and putting our customer first,” said Scott. Our founder, Marv White, always recognized the importance of being a responsible business while using resources to help others whenever possible. As IGS Energy has grown over the years, the ‘purpose over profits’ mentality has remained a constant. At every level

IGS IMPACT ANNUAL REPORT 2017

of the organization, there’s a commitment to innovation and making things better in the world. Whether it’s helping a special needs school better control their long-term energy costs by financing their solar power system, offering paid parental leave to employees, or letting customers know when their contract is about to expire, we’re deliberate about the decisions we make and ensure they’re in alignment with doing the right thing. “The Conscious Capitalism movement basically formalizes the things we’ve been doing all along,” Scott said. Now, ‘doing the right thing’ could require greater resources, but that’s a worthwhile investment in the eyes of IGS Energy’s leadership. Director of Community Investment Jen Bowden said, “There are times when IGS has to make decisions that cost the company more money but we have a track record of doing the right thing by our employees, our customers, and our community. We think about those on the other side of the equation – our stakeholders – and don’t focus solely on how much money could be lost or gained.”

I see my responsibility as helping IGS Energy to become a role model for capitalism. That means not only being a profitable and innovative energy company, but by achieving success in a way that demonstrates the value of capitalism and contributes back to the world in which we live. —Scott White’s personal objective

It is Scott’s vision, together with the inspirational leadership of our Board of Directors and executive team that helps the IGS family of companies to continue to live out the four principles of Conscious Capitalism.

Haley Boehning, co-founder and principal of Storyforge, a Central Ohio brand strategy company, is also a board member with the Conscious Capitalism Columbus Chapter. Here, she discusses the importance of the movement in today’s business world.

Q: Why is the Conscious

Capitalism ideology so important in the business world today?

A: There’s a fundamental disconnect between what we’re marketing in the business world and what we’re saying. Today, having a great business and product is no longer enough. It’s about truly living an authentic, relevant story. This is a notion that conscious businesses have embraced. There’s also the idea that conscious businesses are fundamentally good because they create value for all of their stakeholders and articulate a purpose beyond just profits. The interesting thing is that conscious businesses actually tend to perform better than those that are not.

Q: What questions

should a company ask themselves to determine if they’re a conscious business?

A: Here are a few important things to consider: • Are your leaders driven by service to the company’s purpose?

• Is your business naturally curious and innovative? • Does your business have an authentic and trusting culture? • Do your leaders see themselves as being in service to all stakeholders or just their shareholders? • Does your business make a point of creating prosperity and wealth for all stakeholders?

Q: What resources are

available to businesses taking the Conscious Capitalism journey?

A: When it comes to this movement, it’s really a constant state of ‘becoming’—it’s truly a journey you’re always on as a business. To learn more, visit the Conscious Capitalism Central Ohio chapter’s website at: https://centralohio. consciouscapitalism. org/ or read the book, Conscious Capitalism, by John Mackey and Raj Sisodia.

A SEAT AT THE BOARD TABLE:

IGS Energy Employees Serve on Local Nonprofit Boards There are plenty of benefits that come from joining the board of a nonprofit organization. And IGS Energy employees Ben Burgett, Amy Gilmore, and Shannon Schilling each have their own unique reasons for serving.

Ben Burgett

Amy Gilmore

Shannon Schilling

BOARD MEMBER:

BOARD TREASURER:

BOARD MEMBER:

Directions for Youth and Families

Mid-Ohio Foodbank

Ohio Living Westminster-Thurber

Mission: Empowering families and their children to make sound choices and achieve promising futures.

Mission: To end hunger one nourishing meal at a time and to co-create a sustainable community where everyone thrives.

Mission: To provide adults with caring and quality services toward enhancement of physical, mental, and spiritual well-being consistent with the Christian Gospel.

How he got involved: Growing up, I had great parents and generous mentors. But many of the students in my school weren’t so fortunate. So once I got settled into my career here at IGS, I wanted to learn more outside of work and – of course – give back to my community. I knew what kind of people I wanted to work with and I knew that I wanted to work with an organization that was giving people a chance. His advice to those who want to join a board: Identify your value add and seek opportunities that allow you to fill gaps.

How she got involved: I didn’t start working with Mid-Ohio Foodbank because I thought it was ‘cool’. I joined because I really admired the leadership there. Rather than working to close the meal gap, they’re working to figure out what causes hunger. I started on the Finance and Audit committees and did that for three years. I’m good at finance, so I lend my skills there and get to learn from everyone else on the board. I’m learning to be more strategic. Her advice to those who want to join a board: Go volunteer with the organization and make sure you feel connected to it. Then get involved on a deeper level – serve on a committee and understand the management and structure of the organization.

How she got involved: A former mentor of mine referred me to the board. The process was competitive – I had to go through an interview and found myself assessing my own capabilities to determine if I would be a good fit for them. I’ve had the opportunity to help a small HR team make a big impact on the employees they serve. Her advice to those who want to join a board: Learn as much as you can before you commit. While the work can be fulfilling, it’s definitely a time commitment (sometimes a significant one depending on your position).

IGS IMPACT ANNUAL REPORT 2017

IMPACT IN THE FIELD

Making an Impact in the Communities Where We Live, Work, and Do Business AT IGS ENERGY, volunteerism and community service are part of our culture. We are passionate about serving the communities where we live, work, and do business.

Oak Brook, IL. “I saw the committee as an amazing opportunity to get more involved. It helps us keep in touch and connect with the rest of the company.”

Our field offices bring an opportunity for IGS employees to serve even more communities. In July 2017, IGS Impact launched the Impact Ambassador committee. Comprised of field employees from all over the U.S., the committee meets monthly to discuss community service opportunities, plan projects, and align with impact initiatives taking place at the corporate office.

For Amy Sefcheck, Branch Coordinator at the Harrisburg, PA, office, the opportunity to use Impact to relationship build with the community is huge. “We literally put a roof over a family’s head. With York County Habitat for Humanity, we built a house for a single mother of four – it’s the first time the kids have had bedrooms of their own,” Amy shared.

“I connect with Impact a lot, and I use every opportunity that IGS has given me to connect with the community and with the volunteer work I was doing in my personal life,” said Tyler Yasa, a Market Manager in

The Impact Ambassador Committee aims to build relationships with organizations, keep community at top of mind, and create a unified message about the importance of Impact to the company.

IGS IM PAC T I N T HE F I EL D

Field Ambassadors 01 // TYLER YASA

03 // BRYAN FENCYK

Oak Brook, IL Joined IGS Energy in 2015

Youngstown, OH Joined IGS Energy in 2015

Favorite Cause: Charity Water

Favorite Cause: Red Cross

02 // AMY SEFCHECK

04 // HALEY NOLL

Harrisburg, PA Joined IGS Energy in 2016

Columbus, OH Joined IGS Energy in 2016

Favorite Cause: Leg Up Farm

Favorite Cause: Ronald McDonald House

05 // RONALD WREN Columbus, OH Joined IGS Energy in 2015 Favorite Cause: Feed My Sheep Ministries of Potterâ&#x20AC;&#x2122;s House Church

06 // RICHARD MEDLIN

07 // PAULETTA HATCHETT

Columbus, OH Joined IGS Energy in 2014

Akron, OH Joined IGS Energy in 2014

Favorite Cause: The Buddy Walk

Favorite Cause: Akron-Canton Regional Foodbank

IGS IMPAC T AT WOR K

Impact at Work

Jenkintown, PA, Office sorts and packages school supplies with Cradles to Crayons

Harrisburg, PA, Office builds home with Habitat for Humanity of Greater Harrisburg

Dayton, OH, Office sponsors Miami Valley Housing Opportunities’ Annual Block Party

Illinois Region Sorts 4,000 pounds of food at the Greater Chicago Food Depository

Niles, MI, Office Recruits Customers to Clean Up Riverfront Park PROJECT GROWS IN ITS SECOND YEAR

In 2016, Tom Payne and Jeff Mueller spent their IGS Impact Day of Service cleaning up Riverfront Park in Niles, Michigan. They gathered 50 bags of debris and helped to beautify a section of what many Niles citizens would call one of the city’s best features. For 2017, the guys wanted to cover more ground. “The park is really nice,” Tom said. “But the city doesn’t have the budget to do all of the maintenance and to clean it up.” With the suggestion of their building’s landlord, Tom and Jeff began contacting IGS Energy customers in the Niles area to volunteer. The City of Niles donated rakes and shovels, a rental company let them use a Gator, participants brought gloves and some of their own tools, and IGS Energy rented a tent and bought lunch for the participants.

20 people from local businesses, and 25 kids from Cedar High School, a local community school for children with behavioral issues, arrived on a cold morning when school had been cancelled due to a power failure. A few customers sent building and grounds workers, who were able to assist with more complicated tasks. By the end of the day, the group had cleared over 100 bags of debris, talked with park patrons and media members who were eager to get the scoop on this eclectic group, and laid the framework for the following year’s project. “There really wasn’t a huge effort to put this together,” Tom said. But the event’s success inspired the office to put together an even bigger event – and involve even more customers – next year.

American Society for Suicide Prevention Receives the 2017 $10,000 Make an Impact Award DONATION SUPPORTS SUICIDE TRAINING, ADVOCACY, & AWARENESS IN CENTRAL OHIO

Survivors walk during the 2017 Out of the Darkness in Columbus. The walks are AFSP’s largest fundraiser, allowing for the advancement of its mission.

NILES, MICHIGAN “The City of Four Flags” Population: 11,600 Located in the Southwestern corner of the state, near South Bend, Indiana

When Tim Hamilton nominated the American Foundation for Suicide Prevention (AFSP) for the Make an Impact Donation, he did so with a loved one in mind. The AFSP gives those affected by suicide a nationwide community that is empowered by research, education, and advocacy. Through funding scientific research, educating the public and advocating for policies about mental health and suicide prevention, and supporting survivors of suicide loss, the AFSP saves lives and brings hope to those affected by suicide.

With a goal to reduce the annual suicide rate by 20% by 2025, donors and supporters are key. The money raised provides more resources to:

Tim chose to donate to the Central Ohio Chapter of the AFSP, which has been instrumental in providing a support network for him and his family. “We participate in the Out of the Darkness walk, which brings survivors together to do a 3K walk and celebrate life,” Tim shared. The event attracts hundreds each year and serves as an important fundraiser for the chapter.

Bring hope to those affected by suicide. The AFSP brings those

Find better ways to prevent suicide. The AFSP funds research

to improve intervention, train clinicians in suicide prevention, and advocate for policy that will save lives. Create a culture that’s smart about mental health. The AFSP

encourages schools, workplaces, and communities to make mental health a priority.

who’ve lost someone or are struggling themselves together, giving them opportunities to help others who are struggling.

IGS IMPACT ANNUAL REPORT 2017

A Day in the Life of a Community Shelter Board Truck STOP 2

The CSB Truck picks up donated food from Sammy’s Bagels.

STOP 1 Mid-Ohio Foodbank

The CSB Truck picks up a load of reduced-fee and free food from Mid-Ohio Foodbank

2 STOP 3

The CSB Truck picks up leftover catered food from the Greater Columbus Convention Center

1 STOP 4

The CSB Truck picks up donated food from Piada.

4 STOP 5

The CSB Truck delivers food to the Van Buren Shelter. Breakfast and dinner are provided seven days a week.

NO ONE SHOULD BE HOMELESS. Working to prevent and end homelessness in Columbus and Franklin County.

IGS Energy

5 Community Shelter Board keeps cool with a new Refrigerated Truck Homelessness is a problem in many communities around the world. In Columbus, the Community Shelter Board (CSB) estimates that nearly 1,500 men, women, and children are homeless every night. Homeless people eat fewer meals per day, go hungry more often, and are more likely to have inadequate diets and poorer nutritional status than housed U.S. populations. To help combat this issue, IGS Energy partnered with CSB – the organization leading the way to prevent and end homelessness in Columbus and Franklin County – to purchase a new refrigerated truck. The truck allows CSB to receive the maximum amount of reduced-fee

and free food, accept donated food from restaurants, which would otherwise go to waste without refrigeration, and transport larger loads of food at a lower cost per trip. The CSB estimates that the truck will reduce their food costs by $76,000 annually!

IGS Energy Helps Move Social Enterprises Forward People and companies are working to solve a social problem using traditional business methods. Customers can choose to support a cause when making their purchases rather than supporting a business. can be invested back into the business to help improve the outcomes of those issues. For the last three years, IGS Energy has seeded capital to the top social enterprises who’ve taken part in incubator and idea accelerator events all over Ohio. SOCIAL VENTURES SE CATALYST

he business world is changing each day. Many traditional businesses are working hard to adapt to new technology, accommodate the ever-changing needs of the consumer, and trying to stay relevant in a changing market. They’re looking for innovative ways to tell their stories, to catch the eye of an overly informed consumer, and to keep their existing customers happy. Today’s consumer cares about making a positive impact – leaving a mark on the world. And that’s how social enterprise was born, combining capitalism and a desire to make a social impact into one. On the surface, many social enterprises look and even operate like traditional businesses. But at the center of every social enterprise is a mission that works to tackle social issues.

An accelerator program for nonprofits who want to create a social enterprise. Social Ventures advocates for, develops, and funds businesses that address social problems in the community.

SEA CHANGE A Social Enterprise Accelerator program that pairs business professionals with socially-minded startups. Culminating in a pitch event for cash prizes, this program accelerates new organizations to move forward further, faster.

GIVEBACK HACK A weekend-long event that brings together passionate community members to develop sustainable, technology-based solutions to some of our most pressing issues.

Social enterprises can be operated by a nonprofit or a for-profit company, but will have two goals: supporting positive outcomes of social, cultural, community, economic, or environmental issues; and earning revenue that

IGS IMPACT ANNUAL REPORT 2017

#MoreThanACoat:

IGS Donates 13,589 New Coats to Children in Need 13,589 coats sounds like a lot, right? But did you know that there are over 14 million kids living in poverty in the United States? That’s nearly 1 out of every 5 kids. And when winter hits, poverty is even more noticeable, making this staggering statistic one that we must pay attention to.

#MORETHANACOAT “This lack of suitable uniforms contributed IGS Energy has partnered with to poorer children being made to feel Our clothing choices make a difference Operation Warm, a 501(c)(3) different and could increase bullying and in how the world sees us and how we see organization out of Philadelphia that not attending or taking part at school.” ourselves. When we can choose new things, has made its mission all about providing clothes become a form of self-expression. Operation Warm believes that every child, brand new coats to children in need. From They can show the world what we like, regardless of circumstance, deserves their 2014-2016, IGS donated over 4,000 coats own brand new coat. as part of its end of the These brand-new coats, “I like it because it’s blue and has navy blue on the year Bundle Up campaign. which are sourced and When customers “Bundle inside. And it fits. It really doesn’t matter what color it manufactured here in Up” their energy and home the U.S., don’t just provide is – I’m just thankful for a coat.” warranty products, IGS warmth – they help build donates a coat (~$18) to — Highland Elementary School, Columbus, Ohio self-esteem, improve Operation Warm. wellness, and make it In 2017, however, the goal was increased who we are, what mood we’re in, or even easier for kids to get to school on cold and nearly tenfold from years past – 10,000 what we’ll be doing during the day. For rainy days. brand new coats, or a $180,000 donation. those living in need, new clothing and Because of the incredible support from self-expression can be seen as a luxury. A COAT CAN DO ALL THOSE THINGS? customers across the country who Bundled In a report conducted by the Children’s Up their energy and home warranty Commission, the dispossession of Not just any coat – a brand new coat. products, we exceeded our original goal clothing actually affected children’s school While other organizations collect used for a total of 13,589 coats. performance. coats, Operation Warm manufactures 18 VER THE LAST THREE YEARS,

® ® different color and style combinations for each gender. The child doesn’t just receive a coat – they get to pick the coat and color they like best. The colors and styles are updated with changing trends, have deep pockets, warm hoods, and a soft fleece lining that create maximum warmth and durability. To add an element of personalization, there is a label sewn into the coat that says, “Made Just for You!” You know that feeling you get when you get something new? A new car. A new pair of boots. A new computer. Many of the children served by Operation Warm rarely feel the emotion associated with receiving something brand new. Operation Warm gives brand new coats through corporate and

community partners who identify children in need of warm clothing in their communities. The fundraising is done, the coats are ordered and shipped and then a Coat Giving Event is scheduled, where volunteers help children “shop” for their new coats and experience the joy that comes with all of it.

ing a e gett h is r a s t ic en at, wh e stud “All th w winter co hey can s. T ne brand t for our kid rm as the a m d wa so gre afe an A lot of the s y a t . s r e e w d o l n hom s co er get d walk weath o school an is a really s walk t hool, so thi hem.” c s ift to t from tant g r o p im o, tt l . Aule ary Schoo — Ms ment le E land High

In the 2017 giving season, IGS hosted four Coat Giving Events in communities across the U.S.: C l eve l a n d , O H ; C h i ca go, I L ; Philadelphia, PA; and Pittsburgh, PA. “This is not just a gift of a coat,” said Kirsten Bradley, Associate Director of Partnerships for Operation Warm. “It’s the gift of being able to get to school. It’s the gift of being able to play outside. We give out the gift of warmth and happiness.”

“Thank you a brand , because I go t new co at. I wil wear th l is every day—I’l never t l ake it o ff.”

— Dyla Highla n, nd Ele menta ry Sch ool

IGS IMPACT ANNUAL REPORT 2017

PAST, Present and Future Empowering energy sustainability through education to meet the energy needs of tomorrow, IGS Energy is at work with today’s students.

ecause we know that strength comes in numbers, the more students we educate about sustaining our energy needs, now, the more effective we will be in powering—and empowering—the future of energy.

That’s why IGS formed a strategic partnership with the PAST Foundation – a nonprofit organization focusing on transforming education to better meet the needs of today’s students. Simply put, they offer meaningful education which enables communities to transform traditional classroom settings and applications into problem-based learning and real world experiences for each student. IGS’ partnership with PAST is a collaborative effort intended to educate and raise awareness of new and alternative energy technologies. Called the E3 Project (Energy, Engineering, Environment), the program launched in October 2017, and is led by a 40-teacher cohort tasked with creating a set of tools, such as

digital, web-based and classroom lesson plans, directed toward the collection and curation of energy usage data. WE’RE PROUD TO SHARE THAT THIS PROGRAM IS ONE OF THE FIRST OF ITS KIND IN THE U.S.

Students ranging from grades 3 to 12 will work and learn within a “living laboratory” to test innovative technologies and learn more about energy concepts and sustainability. They will install and monitor energy-related technologies such as solar panels, NEST thermostats, onsite generation, energy monitoring, demand response devices and technologies. The first two laboratories will be in New Albany, Ohio’s E3 Solar House and the PAST Innovation Lab, with plans to expand these programs nationwide. Overall, IGS’ partnership with PAST will work to address and advance our vision of an engaged society seeking positive changes in the way we manage and consume energy. It’s also about

increasing the understanding of efficient and renewable energy usage and the environmental, economic and political benefits of alternative energy sources.

The more students we educate about sustaining our energy needs, now, the more effective we will be in powering—and empowering— the future of energy.

As of 2017, the project has been funded with support from Battelle, Columbus State Community College, the New Albany Community Foundation, the Easton Foundation and the Ohio Department of Education.

IGS IMPAC T AT WOR K

Impact at Work Girl Scouts of Ohio’s Heartland SO MUCH MORE THAN SIMPLY SELLING SAMOAS

There’s nothing like Girl Scout cookie season, right? But it’s so much more than the deliciously scrumptious Thin Mints we love. It’s teaching girls about sales, entrepreneurship and business and often helps them raise money to attend camps and fund community projects, too. By participating in what is the organization’s most highly-recognized financial literacy program, girls can gain some truly invaluable real-world skills, like managing money, setting goals and overcoming objections. In 2017, IGS Energy signed on as an investor in the Cookie Program. The gift will help teach girls financial literacy and sales skills throughout the Heartland Council’s 30-county footprint in the spring of 2018. As part of the sponsorship, a Cookie Drop event will also be held at IGS’ Dublin, Ohio headquarters, where a select number of Girl Scouts will have an opportunity to practice their marketing skills by selling cookies to employees.

Girl Scout Cookie sales bring in about $700 million in revenue each year.

Employees Help Prepare Kids for the Business of Life with Junior Achievement of Central Ohio INSPIRING THE FUTURE GENERATION

Founded in 1919 by several of the country’s most influential business leaders, Junior Achievement (JA) has expanded to 122 countries around the world, serving more than 9 million children every year. In 1950, Junior Achievement came to Central Ohio, and today, the office serves kids in 18 counties across the state, reaching more than 25,000 students in the 2016-17 academic year alone. JA believes that kids learn best by doing, offering in-class programming that is focused on Financial Literacy, Career Readiness, and Entrepreneurship. Volunteers like Pam Coonfare, a Senior Escalations Specialist, found her passion in

teaching the Economics for Success class. “Don’t spend what you don’t have – that’s how I was raised,” she shared. “If there are 20 kids in my class and I reach five of them – I’ve done my job.” Donielle Abbott, a Product Services Specialist, also spends time in the classroom as a JA volunteer. “I had never seen any minorities who had college degrees when I was growing up,” she said. “I didn’t have anyone around me encouraging me to take the right steps. I wanted to give that encouragement and nurturing to these kids. I help them identify the steps to take to get to where they want to be.”

Students participate in JA BizTown, where young students experience the responsibilities and opportunities of citizenship in a free enterprise system.

IGS IMPACT ANNUAL REPORT 2017

SM RT

SMARTCOLUMBUS

CHALLENGE ACCEPTED:

USDOT’s Smart City Challenge Lands in Columbus In 2016, Columbus, Ohio, competed against 77 cities nationwide and won the first-ever Smart City Challenge. Smart Columbus received $40 million from the U.S. Department of Transportation, $10 million from Vulcan, Inc. – a Paul G. Allen Company, and more than $450 million more from area businesses and corporations ($170 million from American Electric Power, $64 million from Ohio State University, $35 million from the State of Ohio, $9 million from IGS Energy, $7.5 million from Singularity University, and $2 million from Nationwide Insurance).

THE GOALS OF SMART COLUMBUS ARE TO: • Improve quality of life for residents • Drive growth in the economy • Provide better access to jobs and ladders of opportunity • Become a world-class logistics leader • Foster sustainability

examples to set the pace for the rest of the city—and other cities—to learn. The Residential District will call the Linden neighborhood

home. With the goals of creating better access to healthcare and employment, and creating a better-connected community, Smart Columbus is launching Collision Avoidance, Smart Mobility Hubs, Connected Vehicles, Common Payment, and Multi-modal Trip Planning. The Commercial District will use Easton Town Center, an

Smart Columbus has a vision that starts with the reinvention of mobility and the way people get around the city. It’s an opportunity for the city of Columbus to be a model for other cities around the globe. The projects will roll out in several phases between now and 2020. They’ll focus around Connected, Automated, Shared, and Electrified means of transportation. HOW IS SMART COLUMBUS ACHIEVING THESE GOALS?

With the development of four distinct districts, Smart Columbus will use parts of the city that serve as challenging

indoor/outdoor shopping complex in Northeast Columbus, as its testing ground for solutions using electric, autonomous transit shuttles to move people around the retail and commercial hub. The Downtown District’s main challenge is balancing

residential, commercial, and visitor traffic. Enhanced permit parking, event parking management, and delivery zone availability are some of the initiatives taking place to improve this balance. The Logistics District focuses on the large amount of

warehousing and distribution centers located in Columbus. These projects – truck platooning, oversized vehicle routing,

IGS IMPACT ANNUAL REPORT 2017

Above: IGS Employees check out the features of electric vehicles during Smart Columbus’ visit to IGS.

and interstate truck parking – are focused on getting trucks to where they’re going in a way that reduces fuel consumption, increases efficiency, and improves safety.

example. The City of Dublin has commissioned a mobility study to analyze what “smart” transportation could look like in the Northwest Corridor of the Greater Columbus area.

HOW IS IGS ENERGY CONTRIBUTING TO SMART COLUMBUS?

We currently provide CNG charging stations for employees and have plans to install an Electric Vehicle charging station in the future.

IGS has committed to $8 million in incentives for Class A fleets that convert to Compressed Natural Gas (CNG), a technology that is much cleaner than diesel and supports the Smart Columbus goal of reducing greenhouse gas emissions in our region. We have also committed to installing personal electric vehicle charging stations at the homes of customers who sign a 3-year fixed rate electricity contract and who purchase an electric vehicle. IGS is dedicated to encouraging employees to get involved in the innovation and initiatives that stem from Smart Columbus projects. Presently, we are learning about ridesharing options that would pair us with other Dublin-based employers to create some economies of scale. We are also thinking about how we create and incentivize alternatives to driving for our employees: biking and public transportation, for

Bottom line: Our involvement is

about educating our employees about what options exist beyond traditional single occupant commuter driving. Technologies and services, like on-demand ridesharing (Uber and Lyft), bike sharing (CoGo, Spinlister), car sharing (car2Go, ZipCar), walkability, and carpooling. We see Smart Columbus as a brilliant opportunity to leverage technology to help all residents move more easily and access opportunity. We support the work that will move our community forward, working to meet the energy demands of tomorrow, make energy more personal, and be a role model for corporate responsibility.

IT Training Program i.c.stars Promotes Bright Futures The U.S. Department of Labor Statistics predicts that jobs in Information Technology will grow 22% through 2020. Traditionally, the path to a career in IT involves going to college, getting a degree, perhaps continuing on for an advanced education. But for low-income individuals, this path to entry can be nearly impossible.

he growth of the industry and a hunger for talent has inspired development of tech boot camps and organizations focused on bringing new talent into the space. Organizations like i.c. stars (Inner-City Computer Stars Foundation), a workforce and leadership development training program, are making a difference for employers and those seeking employment in the IT field. i.c. stars is focused on recruiting the hardest working individuals for the program, expecting participants to work 12-hour days Monday through Friday during its 16-week program. Ryan Frederick, principal with AWH, an IT firm based in Dublin, Ohio, who was instrumental in bringing i.c. stars to Columbus in 2016, said, “Opportunity isn’t created equally – hearing stories from the class and seeing them grow is incredibly rewarding and humbling.”

IGS ENERGY CONNECTS WITH I.C.STARS

When Adam Luck, senior infrastructure manager, was looking to hire great new IT talent beyond the traditional advanced-degree track, he was connected to i.c. stars. After a meeting with the organization, it was clear that a partnership made sense. IGS served as the first project sponsor of i.c. stars Columbus. Adam became the project lead for the first project completed by the class, which was designed to help address a real-world need for IGS. Upon wrap-up of the program, IGS Energy hired one of its graduates, Jessica Barciz. “We saw a lot of growth in Jessica over the course of the program. She expressed a strong passion for what she was doing and could speak to the IGS Energy values,” Adam explained. IGS will continue its involvement with the organization, having signed on as a mentorship sponsor for i.c. stars’ second set of interns. Students will come on-site to hear from members of the IT and HR teams to learn both technical and soft skills.”

IGS IMPACT ANNUAL REPORT 2017

g a n i n i h S Light on

Global F luency

a u r ag c Ni a in

WHAT IS GLOBAL FLUENCY? THE KNOWLEDGE, SKILLS, AND MINDSET NEEDED TO FUNCTION AND LIVE IN AN INTERCONNECTED SOCIETY. — Brad Gosche, CCWA

Just picture it

You’re getting ready to travel with nine of your co-workers to install solar panels in a country that’s new to you. You’ll be staying with a family that speaks a language you don’t know. Eating food that could be completely unfamiliar. What’s your first reaction? Excitement? Hesitation?

hen it comes to being immersed in a new culture, Brad Gosche, vice president, education & communications with the Columbus Council on World Affairs (CCWA), says preparation is the best tool to combat uncertainty. Brad oversees the Global Fluency Institute in Columbus, which is a training program led by the CCWA. “When you’re not prepared to experience a new culture, you are more likely to focus on the negative. For example, you may be less tolerant of even minor things — like low water pressure,” he said. Global fluency training is designed to help professionals live and work in a globally interconnected world. “The global fluency training brings more than just theory to participants. It encourages discussion and cross-cultural simulations to help break down stereotypes and understand what it feels like to be the ‘other’ in a situation, or someone who grew up in a different place,” Brad explained. “Even for those who are well-traveled, there’s always an opportunity to come away from a new culture with something you didn’t know before.”

for nine days. Prior to departure, the group received training from the CCWA’s Global Fluency Institute, which Brad explained was customized to the needs of the experience. “The training was very much focused on cultural immersion – for example, how to be a good guest in your host family’s home, explaining the phases of adjustment, and providing specifics about the Nicaraguan culture,” he said. The participants started off the training by presenting about Nicaraguan culture to the other team members. Pauletta Hatchett, Akron territory manager with IGS Energy, praised the training. “It helped us understand our biases and fears in advance. The research project helped us better understand the culture and customs before we left. We all learned a lot,” she said.

RENEWABLE ENERGY CORPS TAKES NICARAGUA

When the group arrived in Nicaragua, they received safety training from host organization GRID Alternatives and were tasked with helping to install 18 solar home systems alongside members of the San Isidro community. Together, they built boxes that included an inverter, battery pack, and a solar panel, installed on the homes to deliver electricity.

In mid-August 2017, a group of 10 employees from the IGS family of companies, known as the Renewable Energy Corps, traveled to Nicaragua

Joe Macklin, a commercial solar analyst with IGS Solar and a Renewable Energy Corps member, explained that GRID Alternatives doesn’t simply gift

the systems to the families. “They ask for 25% payment from the community ($1,000 in total). Each family must pull together $250, which is typically about 10% of their annual income,” he said. To raise the money, families often grow produce as a source of income or sell other goods. There is tremendous pride in earning money for the systems, considering that a common commodity—large bunches of bananas—are carried for miles by hand, and may only sell for three cents. Members of the community are also trained to troubleshoot any problems and keep the solar energy systems running well into the future. While the participants were quick to comment on how “humbling and life-changing” the experience was for them personally, they were even more complimentary about the impact solar energy will likely have in the San Isidro community. “They just have more time in their days,” said Sara Vest, billing manager at IGS Energy.

IGS IMPACT ANNUAL REPORT 2017

IGS IMPAC T AT WOR K

Impact at Work Columbus Buddy Walk and LuMind Research Down Syndrome Foundation GIVING BACK TO CAUSES THAT SUPPORT IGS FAMILIES AND COMMUNITIES 1 IN 700 BABIES in the U.S. is born with Down Syndrome

every year. Down Syndrome, noted as the most common chromosomal disorder, occurs when there is an extra copy of chromosome 21. Because of this, there are many organizations nationwide that support individuals and families affected by Down Syndrome. IGS Energy proudly supports the Down Syndrome Association of Central Ohioâ&#x20AC;&#x2122;s Buddy Walk, and the LuMind Research Down Syndrome Foundation. Jim Baich, IGSâ&#x20AC;&#x2122; vice president of distributed generation and commercial solar, was the champion of the 3-year partnership with the Columbus Buddy Walk, as his wife co-founded the event following the birth of their son with Down Syndrome 16 years ago. John Rudisel, lead regional sales manager in Chicago, also has a young son with Down Syndrome, and nominated LuMind for a financial gift from IGS as part of the annual Make an Impact initiative.

Photo Credit: Andrew Sattler

IGS Energy employees participate in the 2017 Buddy Walk, promoting awareness, acceptance, and inclusion for those with Down Syndrome.

LSS CHOICES for Victims of Domestic Violence FUNDING THE FUTURE OF THE ONLY SHELTER OF ITS KIND IN CENTRAL OHIO ONE IN THREE women and one in four

men are affected by domestic violence in their lifetime. While sobering, these statistics underscore that domestic violence impacts our community, including IGS Energy employees. Victims of domestic violence in Central Ohio turn to the LSS CHOICES for Victims of Domestic Violence facility for shelter and support. As the only shelter of its kind in the area, there is a continual demand for resources to meet this need. The shelter served 700 people last year, far exceeding its capacity.

In 2016, the organization launched a $15.3 million Our Community’s Campaign, with plans to build a new, state-of-the-art facility, expand and enhance existing programs, and establish an endowment fund, among other initiatives. “It will help support the construction of a new emergency shelter for CHOICES,” explained Jessica Romer, relationship manager with the nonprofit. The new facility will provide housing for up to 120 individuals at a time, play areas for children, therapeutic outdoor space, and a kennel for dogs and cats, as well as a host of other features.

IGS Energy Employees get into the Giving Back Spirit EMPLOYEES LIFT OTHERS UP DURING THE HOLIDAYS At IGS Energy, community service is a yearround commitment. But during the holidays, the needs of the community can become even more apparent. Employees around the country get into the “giving back spirit” with many different types of projects. Union County Humane Society

Marysville, Ohio

Employees donate supplies, from cleaning supplies, to cat litter, to dog treats. St. Vincent Adopt-a-Family

Columbus, Ohio

Columbus Pride Festival TAKING IMPORTANT STEPS FOR EQUALITY RAINBOW FLAGS. Live entertainment.

A memorable weekend dedicated to celebrating equality. In mid-June 2017, thousands participated in the 36th annual Columbus Pride Festival, one of the largest Pride events in the country. Each year, the event, which promotes inclusion of the LGBTQ community, is well-attended by area businesses, non-profit organizations, community members, and many others.

2017 was IGS Energy’s first year as a corporate participant of the parade. Quality Assurance Analyst Matt Olms and Senior Quality Analyst Laurel Odronic coordinated. “We were seeing a lot of other local companies involved in the parade, and we wanted IGS Energy to be included,” Matt said. “From planning the event and decorating the van, to representing and celebrating diversity at the parade, we had endless support from the company.”

Employees provide all the holiday gifts for approximately 30 children who live in the St. Vincent Family Center, and 10 other families who are served by St. Vincent. National Church Residences

Columbus, Ohio

Employees provide holiday gifts for low-income senior citizens. Canned Food and Toy Drives

Various Locations

IGS Energy Field Offices organize canned food and toy drives to benefit local charities. Meal Serving

Various Locations IGS Energy Field Offices serve meals at shelters and soup kitchens in their communities.

IGS IMPACT ANNUAL REPORT 2017

BY THE NUMBERS

Time, Talent and Dollars 2017 Annual Giving Total:

$1,264,64 6,000

Hours volunteered by IGS employees in 2017

10,000

Hour volunteering goal for 2015-2017

62 Children at St. Vincent Family Center received Christmas gifts

30 30

1,351

Senior Citizens received Christmas gifts

Trees planted for Arbor Day

Operation Warm

DISTRIBUTION EVENTS

13,589 COATS DONATED

TO CHILDREN IN NEED THROUGH OPERATION WARM

8 52 3,890

US STATES PROJECT SITES VOLUNTEER HOURS

2017 Day of Service

13,800

THURSDAY, MARCH 9, 2017

IGS

Hours volunteered by IGS employees from 2015-2017

EMPLOYEES

48,000

1,190

$94,987

Students got hands-on science experience with energy through COSI on Wheels

Students learned valuable business concepts through Junior Achievement

Donated to Pelotonia for Cancer Research

IGS IMPACT ANNUAL REPORT 2017

SPONSORSHIPS

Organizations We Support COMPANY DONATIONS

Dublin Arts Council

Koscluski Community YMCA

SEA Change

Adopt America Network

Dublin Chamber of Commerce

Leadership Columbus

See Kids Dream

Alpha Group of Delaware, Inc.

E. Diane Champe Institute Inc.

Leg Up Farm, Inc.

Shriners Hospitals for Children

American Cancer Society, Inc

Economic and Community Development Institute

Leukemia & Lymphoma Society

Simon Kenton Council Boy Scouts of America

Flying Horse Farms

Making Kids Count, Inc.

American Heart Association Angels for Animals Arbor Day Foundation Arthur G James Cancer Hospital Barber National Institute Beaver County Humane Society Becky’s Hope Horse Rescue, Inc. Boys & Girls Club of Westminster Butler County Humane Society Cameron Hospital Foundation

Franklin Park Conservatory Free Intelligent Conversation Freedom a la Cart Friends of Fido, Inc. Girl Scouts of Ohio’s Heartland Council, Inc. Gladden Community House Grameen Foundation USA

Celebrate Sports Foundation Inc.

Greater Columbus Sports Commission

Center for Social Enterprise Development

Greater Pittsburgh Community Food Bank

Choices for Victims of Domestic Violence

GRID Alternatives, Inc.

City Rescue Mission

GroundWork Group

Cleveland Kids Book Bank

Habitat for Humanity International Inc.

Columbus Metropolitan Library Foundation

Habitat for Humanity of the Chesapeake

Columbus Symphony Orchestra

Hamilton County SPCA

Community Shelter Board

Lumind Foundation Manna on Main Street Marburn Academy Mercy and Grace on Wheels, Inc. Metro Early College High School Mothers of Murdered Sons and Daughters United Inc. My Special Word Nationwide Children’s Hospital Foundation Nebo Christian Ministries, Inc. Ohio Health Foundation Ohio State University Ohio University Older Women Embracing Life, Inc. Operation Warm Our Family Foundation

Special Olympics of Pennsylvania St. Jude Children’s Research Hospital, Inc. Star House Stonewall Columbus, Inc. Syntero Taking Root Farms The Adaptive Adventure Sports Collection The Burning River Foundation, Inc. The Columbus Foundation The Columbus Historical Society The Greater Columbus Arts Council, Inc. The Lehigh County Humane Society The Pathway School

PAST Foundation

The Women’s Fund of Central Ohio

Hands On Northeast Ohio

Pelotonia

Truth for Women, Inc.

Country Roadrunners 4 -H Club

Hearing Loss Association of America, Inc.

Portsmouth City Schools Potential Inc.

Upper Arlington Education Foundation

Cradles to Crayons

Homesafe Inc.

Rev1 Ventures

Cristo Rey Columbus High School

Hope Network Foundation

Ronald McDonald House Charities of Central Ohio

Women for Economic & Leadership Development

Cystic Fibrosis Foundation

Humane Animal Rescue

Directions for Youth & Families

Invention League

Ronald McDonald House Charities of Pittsburgh, Inc.

YWCA

Down Syndrome Association of Central Ohio

Junior Achievement

COSI

Human Rights Campaign, Inc.

Ruling Our Experiences (ROX) Salvation Army

WITI Professional Association

York Habitat for Humanity, Inc.

EMPLOYEE-DIRECTED DONATIONS Access to Success Alzheimer’s Disease & Related Disorders Association, Inc., Central Ohio Chapter American Brain Tumor Association American Cancer Society Hope Lodge American Foundation for Suicide Prevention American Heart Association America’s Freedom Lodge Amyotrophic Lateral Sclerosis Association—Nevada Chapter Angel Open Angelman Syndrome Foundation Arts & College Preparatory Academy Athlete Ally Inc. Austin German Shepherd Dog Rescue Autism Speaks Back On My Feet Barbells for Boobs Beaver County Humane Society

Destination Imagination Domestic Violence & Child Advocacy Center

Make-A-Wish Foundation of Ohio Kentucky and Indiana Inc.

ROOTT

Marburn Academy

Safe Families of Central Ohio

Donate Life America

Maryhaven

Ed Keating Center Inc.

Maryland SPCA

Ellicot City Historic District Partnership Incorporated

Matthew 25 Ministries Inc.

Equitas Health Inc. ETC Foundation

Mental Health America of Franklin County

Family Mentor Foundation

Miami Valley Pit Crew

Family, Career and Community Leaders of America, Ohio Chapter

Mid-Ohio Animal Welfare League

Franklin County Dog Shelter Friends of Recovery Future Possibilities Inc. Gifts of Kindness Girl Scouts of Ohio’s Heartland Council Girl Scouts of the United States of America Girls on the Run of Central Ohio Giving Kids A Fighting Chance Gracehaven, Inc. Greater Cleveland Food Bank Inc.

Melanoma Research Foundation

Mid-Ohio Foodbank Monarch Athletic Association Montana de Luz Mothers Helping Mothers Inc. Mount Carmel CTAP National Kidney Foundation of Ohio National MS Society National Public Media

Roswell Park Alliance Foundation Scan Hunger Pantry Shalom House Sophie’s Angel Run Inc. South Dayton Top Soccer Speak for the Unspoken St. Augustine Health Ministries St. Vincent Family Centers Star House Steel City Kennel and Dog Rescue Strong City Baltimore Sunbury Stingrays The Columbus Foundation The Dayton Arab American Forum The Kevin Mullin Memorial Fund for Brain Tumor Research

Nationwide Children’s Hospital Foundation

The V Foundation

New Directions Career Center

Turning Point

Ohio Living Ohio Pug Rescue, Inc.

Tucker Community Foundation Union County Humane Society University of Cincinnati

Otterbein University’s Otterthon

Bethesda Mission of Harrisburg

Greater Columbus Rowing Association, Inc.

Blessings in a Backpack Inc.

Grid Alternatives

Pennsylvania State University

Boys & Girls Clubs of America National

H.E.L.P. Malawi

Philadelphia Ronald McDonald House Inc.

Vineyard Community Center

Habitat for Humanity MidOhio

Rascal Charities Inc.

CBusPASS LLC

Harmony Project Productions Inc.

Recreation Unlimited

WCBE-FM

Celiac Disease Foundation

Home of the Brave Foundation

Roberta’s House Inc.

Center for Addiction Treatment

Homesafe Inc.

Central Ohio Mountain Biking Organization

Houston Humane Society

Ronald McDonald House Charities

Care Train of Union County

Central Ohio Pit Savers

Hurricane Disaster Relief Fund

Charity Newsies

I Have A Dream Rescue Organization

Charity Water

In Christy’s Shoes Inc.

Children’s Hunger Alliance

Innabah Camp & Retreat Center

Children’s Miracle Network Hospitals

International Rescue Committee, Inc.

Child’s Play

Jackson Takedown Club

Choices for Victims of Domestic Violence

JDRF International

Colony Cats

Junior Achievement of Central Ohio

Columbus Council On World Affairs

Junior Achievement of OKI Partners

Columbus Diaper Coalition

L2 Family Foundation Inc.

Columbus Dream Center

Lake Improvement Association

Community Shelter Board

Lakeside Youth Football

Compassion International

Leukemia & Lymphoma Society

Concerned Citizens Against Violence Against Women

Lisbon Alumni Association

Crohn’s & Colitis Foundation of America Inc.

Louie’s Legacy Animal Rescue

Cupid Charities Cystic Fibrosis Foundation Deep Griha USA

Pelotonia

Charities of the Miami Valley Region, Inc.

VA Pittsburgh Healthcare System Vandalia-Butler City School District Warrior Expeditions West Side Catholic Center World Wildlife Fund Inc. Young Womens Christian Association of Dayton Ohio

Ronald McDonald House of Cleveland, Inc.

Little Hercules Foundation Lower Lights Ministries Lumind Research Down Syndrome Foundation

IGS IMPACT ANNUAL REPORT 2017

WHAT’S NEXT

What’s Next

IGS Impact turned two this year. We’re proud of what we have accomplished and the impact we’ve made. We are inspired to apply the IGS Energy value of continuous improvement to our work, knowing that we are still early in our Giving with Purpose journey. OVER THE NEXT 12 MONTHS, WE PLAN TO: • EXPAND TWO PARTNERSHIPS THAT STARTED IN COLUMBUS ACROSS OUR ENTIRE FOOTPRINT.

We’re committed to deepening and expanding our partnerships with both Junior Achievement USA and GRID Alternatives to reach all areas where we have employees and customers.

• INCLUDE SKILL-BASED VOLUNTEERISM IN OUR VOLUNTEER PORTFOLIO.

• CONTINUE TO GROW OUR PHILANTHROPIC INVESTMENTS IN THE COMMUNITIES WE SERVE, DOING SO IN A WAY THAT STAYS TRUE TO OUR GIVING WITH PURPOSE MISSION. • INCREASE EMPLOYEE PARTICIPATION IN MATCHING GIFTS, DOLLARS FOR DOERS, AND WORKPLACE VOLUNTEERISM.

Skill-based volunteerism matches our employees’ professional expertise with specific needs of nonprofit organizations, allowing nonprofits to build and sustain their capacity.

IGS IMPACT ANNUAL REPORT 2017

We are IGS. Giving with Purpose

For More Information Visit IGSimpact.com