Adapting to a Different World By Deb Starnes, Development Director
In March our world changed. A virus unlike any other began sweeping through the country. Suddenly, businesses were closed, our friends and families were on computer, phone, and tablet screens, toilet paper and hand sanitizer were gone from the shelves, and we were asked to stay home for our own health and safety and the health of others. Businesses adapted in various ways and so did IHCRC. Our first response was to ensure the safety of our patients and our staff. Based on CDC guidance we cancelled regular appointments and meetings, opened for acute care only, enhanced our sanitation and cleaning, put on masks, and began screening everyone as they entered our building. As more was learned about the virus, we listened and changed things accordingly. It soon became clear that the virus would not disappear in a month or two. I think we all knew it was time to think outside the box. And so we did. Thanks to the work of Tanya Cain, Chief Operating Officer and Jason Menting, Director of Behavioral Health along with our IT department, telehealth was quickly up and running in behavioral health with medical following close behind. The pharmacy switched to drive-thru only, using prescription runners to keep the flow of traffic moving. From tents to “trash bag” rain coats to delivering prescriptions, IHCRC staff members worked tirelessly to fill everyone’s prescription needs. Before we knew it, camp was cancelled, powwow was cancelled and run club could no longer meet. Again, out of the box thinking always wins! Exercise videos, virtual runs, and the group’s private Facebook page have helped keep the run club moving and in touch. Our youth program staff are producing new videos, new online classes, and other fun things for the youth. Planning for the first VIRTUAL Native American Youth Summit is under way. Zoom meetings replaced in person meetings. All staff meetings began happening via email. “Life on the Beat,” our health and wellness open Facebook group, became more active sharing recipes, exercise videos, health info, and other tips on staying healthy during the pandemic.
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IHCRC FALL 2020
