St ayi ngwi t husi n NewNor mal Y ourwe l l be i ngi sourt oppr i or i t y-Ast hewor l de nt e r sane wphas ewhe r e he al t handwe l l be i nghav ebe c omemor ec r i t i c al t hane v e rbe f or e , wene e dt o e mbr ac ene wc hange si nt hewayofl i f eandt r av e l . I nl i newi t ht hi s , Hol i day I nnMani aGal l e r i ahasi nt e ns i ďŹ e di t sc l e anl i ne s sme as ur e s , de v e l ope d e nhanc e ds ani t at i onpr oc e dur e s , andne whot e l pr ot oc ol shav ebe e n de v e l ope dwi t hgue s t ’ swe l f ar easourt oppr i or i t y. Aswege tr e adyt owe l c omeyou, wewoul dl i ket os har ewi t hyout he me as ur e si npl ac e .
PRI ORTOST AYI NGWI THUS
•Al e t t e rr e gar di ngt hehot e l ’ sne wnor mal pr ot oc ol sandgui de l i ne swi l l bes e ntt ogue s t s . •Gue s t sar er e que s t e dt oac c ompl i s hahe al t hde c l ar at i onc he c k l i s tpr i ort oar r i v al . •F ors e aml e s sc he c k i n, gue s t smaypr e s e t t l et he i rpayme nt st hr oughal i nkpr ov i de d.
GUESTTRANSPORT ATI ON
•Dr i v e r sar epr ov i de dwi t hpr ot e c t i v ege ars uc hasmas k sandgl ov e s . •Al l gue s tt r ans por t at i onhasbe e npl ac e dwi t hhands ani t i z e r . •Gue s tt r ans por t at i onwi l l bedi s i nf e c t e daf t e re v e r yar r i v al .
ENTRANCE
•Se c ur i t ype r s onne l ar epr ov i de dwi t hpr ot e c t i v ege ar . •T e mpe r at ur es c r e e ni ngatal l hot e l e nt r anc e si smandat or y. •Hands ani t i z e r sar eav ai l abl ei nal l hot e l e nt r anc e s . •Gue s t smus twal kov e rt hes ani t i z i ngmatpl ac e datt hehot e l e nt r anc e .
RECEPTI ON
•Re c e pt i oni s t sar epr ov i de dwi t hf ac emas k sandf ac es hi e l d. •Hands ani t i z e r sar eav ai l abl ei nr e c e pt i on. •Ac l e arbar r i e rhasbe e ni ns t al l e df ort hes af e t yofourgue s t sandourc ol l e ague s . •He al t hDe c l ar at i onF or mi sr e qui r e df oral l ar r i v i nggue s t s . •Soc i al di s t anc i ngs i gnage si nr e c e pt i onhasbe e ni ns t al l e df orr e e nf or c e me nt sandgui danc e . •F l oormar k e r shav ebe e ni ns t al l e dt oe nf or c eandgui degue s t st oobs e r v es oc i al di s t anc i ng. •Wear epr ov i di nge l e c t r oni cc ommuni c at i ont hr ough( Vi be rwi t hgue s t s )f orr e que s t s , que r i e s , andas s i s t anc et oof f e rs e aml e s sc ont ac t l e s ss e r v i c e . •Sc he dul e ds ur f ac es pr ayi nganddi s i nf e c t i ngoft hehot e l l obbyonanhour l ybas i s . •Wear epr ov i di ngadv anc e dde pos i tande l e c t r oni cpayme ntopt i onst ogue s t st or e duc e i nt e r ac t i onatt hede s k . •El e c t r oni cf ol i osar epr ov i de dt ogue s t sf orpape r l e s sc he c k out .
GUESTROOMS
•Room At t e ndant sar epr ov i de dwi t hpr ot e c t i v ege ar . •Hot e l e qui pme ntandt ool sar edi s i nf e c t e ddai l y. •Hous e k e e pi ngf ol l owsahi ghl e v e l ofs t andar di ns ani t at i onanddi s i nf e c t i onpr oc e dur ei n c l e ani ngal l be ddi ngsandl i ne nsofourgue s tr oom be ds . •I mpl e me nt at i onofr e duc e dphys i c al c ont ac tdur i ngl aundr ypi c k up. r s onal hygi e nei t e msav ai l abl ef orgue s tuponc he c ki n. •Pe •Gue s t r oomsar ede c l ut t e r e d. Al l none s s e nt i al i t e mss uc haspe ns , not epads , gue s ts e r v i c e di r e c t or y, r e l i gi ousl i t e r at ur e , l oc al t our i s tgui de s , i nr oom di ni ngme nu, e t c . s houl dbemade av ai l abl eupongue s tr e que s t .
REST AURANT&BARS
•Nomas k , NoEnt r yPol i c y. Cus t ome r snotwe ar i ngmas k ss hal l notbeal l owe dt oe nt e rt he r e s t aur ant . F ac emas ks hal l bewor npr ope r l yatal l t i me se x c e ptwhe ne at i nganddr i nk i ng. •T e mpe r at ur eChe c k .Bodyt e mpe r at ur ec he c k i ngus i ngat he r mals c anne rort he r mome t e rgun s hal lbeadmi ni s t e r e dt oal lc us t ome r supone nt r yatt her e s t aur ant .Onl yc us t ome r swhoar e c l e ar e ddur i ngs c r e e ni ngs hal l beal l owe dt oe nt e r . T hos ewi t hf e v e rorwhoe x hi bi tflul i k e s ympt omss hal l ber e f us e de nt r y. •Phys i c alDi s t anc i ng. Cus t ome r ss hal lobs e r v ephys i c aldi s t anc i ngofatl e as tone( 1)me t e rf r om oneanot he ri nc ommunalar e as ,s uc hasdi ni ngar e as ,t oi l e t s ,andque ui ngar e as .F l oormar k e r s hav eal s obe e ni ns t al l e dt oe nf or c eandgui degue s t st oobs e r v es oc i al di s t anc i ng. •Sani t i z i ngMat s . Cus t ome r ss hal ls ani t i z et he i rf oot we arus i ngs ani t i z i ngmat sanddr yi ngpads i ns t al l e datt hee nt r anc eoft her e s t aur antbe f or ee nt e r i ngt hee s t abl i s hme nt . •Cont ac tT r ac i ng. Cus t ome r ss hal l pr ov i det he i rname sandc ont ac tde t ai l si nac ont ac t t r ac i ngl og s he e tasr e qui r e dbyt hegov e r nme nt( DOTandDT IPhi l i ppi ne s ) . L i nks hal lbegi v e nt oc us t ome r s v i aQRc odeupone nt r y. •He al t hDe c l ar at i onF or m.Cus t ome r ss hal lfil loutaHe al t hDe c l ar at i onF or m upone nt r yt ot he r e s t aur antasr e qui r e dbyt hegov e r nme nt( DOTandDT IPhi l i ppi ne s ) . L i nks hal l begi v e nt o c us t ome r sv i aQRc odeupone nt r y. •T abl eDi s t anc e . I nc r e as es pac i nghav ebe e nmadebe t we e nal l t abl e s( Mi n. 2me t e r spe rt abl e ) . •St e r i l i z at i onofCut l e r i e s . Cut l e r i e sar es ani t i z e dandpl ac e di ns i deapape rpouc hc ov e r . •Al ac ar t ef oc us e ds e tme nusandbe nt obox e s . •Gr ab&Go( s andwi c he s , s al ad, wr aps&pas t r i e s )ar eof f e r e di nAge nda. •Box e dme al sar eav ai l abl ewi t hmi ni mum c ont ac tt hr oughi nr oom di ni ng. •Al l t abl e sandc hai r sar es ani t i z e dwi t hOx i v i raf t e rgue s tus e .
PUBLI CAREAS
•Pat r ol l i ngSaf e t yOf fic e rde pl oye dt oe ns ur ehygi e neands af e t ys t andar dsar eobs e r v e d. •Aut omat i chands ani t i z e rdi s pe ns e r sar eav ai l abl ei nv ar i ousar e as . •T hef r e que nc yofc l e ani ngands ani t i z i ngofhi ght ouc har e ashasbe e ni nc r e as e d. •Addi t i onal hous e k e e pi ngat t e ndantt of oc usonc l e ani nganddi s i nf e c t i nghi ght ouc har e as . •I ns t al l at i onofUVEs c al at orHandr ai l St e r i l i z e rf ordi s i nf e c t i on. gul armi s t i ngoft hepubl i car e aswi t hdi s i nf e c t anthasbe e ni mpl e me nt e d. •Re
ELEVATORS
•F l oormar k e r shav ebe e ni ns t al l e dt oe nf or c eandgui degue s t st oobs e r v es oc i al di s t anc i ng. •Re duc et henumbe rofgue s t si ns i det hee l e v at or . •El e v at or sande l e v at orfloorbut t onsar es ani t i z e dpe r i odi c al l y. •Gue s te l e v at or shav ebe e ni ns t al l e dwi t haut omat i chands ani t i z e rdi s pe ns e r s .
KI TCHEN
•T hes e r v i c eandk i t c he nt e amsar epr ov i de dwi t hpr ot e c t i v ege ar ss uc hasmout hguar ds , mas k s , gl ov e sandc aps . •V e ge t abl e swas he dwi t haf oodgr adeappr ov e ds ol ut i ont odi s i nf e c t . •St andar dOpe r at i ngPr oc e dur e( SOP)onf r e que nthandwas hi ngwi t h30mi n.f r e que nc yf oral l k i t c he nar e as . •Re gul arc l e ani ngofwor k s t at i onswi t h20mi n. f r e que nc yoraf t e re v e r yt as k . •Ade di c at e dHygi e neManage ri sas s i gne dt oe nf or c es t andar dme as ur e s .
MEETI NG&EVENTS
•Banque te mpl oye e sar epr ov i de dwi t hpr ot e c t i v ege ar . •2me t e r ss pac i ngbe t we e nc hai r sf ors oc i al di s t anc i ng. •Moni t or e dv e nt i l at i onandt e mpe r at ur ec ont r ol ofe v e nts pac e s . •Pr ov i s i onofdi s i nf e c t ant sdur i nge v e nt s . •T abl e sar epr ov i de dwi t hhands ani t i z e r s . •Be nt oboxoral ac ar t es e r v i ngar eonl yav ai l abl e .
EMPL OYEETRAI NI NG
•Empl oye e smus tunde r t ak eCov i d19, Soc i al Di s t anc i ng, Hygi e nePr ac t i c e sandPe r s onal Pr ot e c t i v eEqui pme nt( PPE)T r ai ni ngaspr e r e qui s i t et owor k . •DT I&DOL EGui de l i ne sonWor k pl ac e sCont r ol ofCov i d19T r ai ni ng. •F oodhandl e r swi l l unde r gor e f r e s he rt r ai ni ngons af ef oodpr e par at i onands e r v i c e . •Pr i ort or e por t i ngt owor k ,e mpl oye e sar eadv i s e dt ov i s i tt hec l i ni ct oge tpr ope rc he c k i ngand t e mpe r at ur es c r e e ni ng. •Dai l ys e l f de c l ar at i onhe al t hc he c k l i s tar ebe i ngfil l e doutbye mpl oye e sbe f or es t ar t i ngwor k .