A DARKER WEB
Ron Berg, Executive Director, Agents Council for Technology
There's never been a better time to be an independent insurance agent. With the plethora of technology and workflow solutions to create the most efficient tech array possible, independent agents are now able to serve consumers the way they want, when they want—and agencies can greatly increase their geographic reach in the process. The volume of functionality is amazing: management systems, customer relationship managers, lead and prospecting tools, quoting platforms, mobile apps, chat, website, marketing, VoIP and so much more. Agencies have more options than ever to customize their operation. And yet, with every tech implementation, there are countless cybersecurity concerns. Gone are the days of quickly opening any email without closely scrutinizing it or freely sharing identifications and passwords. An agency can no longer get away with not having an in-depth cyberattack prevention plan.
