CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Corporate Profile
Total Nigeria Plc, a part of the Total Group, is a global integrated energy company with operations in more than 150 countries and ranked 4th amongst the major players in the global industry. We were incorporated as a private company on June 1, 1956 to market petroleum products in Nigeria. Our share capital is presently N169,760,918.00 made up of 339,521,837.00 authorised and fully paid up shares. Since our first filling station at Herbert Macaulay street, Yaba, Lagos in 1956, we have expanded our business through a network of over 500 retail outlets. We also provide exceptional service to our corporate customers in the Western, Eastern and Northern territories of the country.
Leadership Features of Total Nigeria Plc includes • 11.6% market share in the Marketing Sector. • Bulk storage facilities at Apapa, Kirikiri, lbafon, Kano, Kaduna & Bukuru deports. • Five Liquified Petroleum Gas (LPG) bottling plants strategically located in different parts of the country and coastal storage in Apapa, Lagos. • Three lubricants blending plants at Koko, Kaduna and Apapa which has the highest production capacity of 40, 000Mt. • Our being one of the major suppliers of Jet A1 offering excellent fuelling services to the Aviation Industry in Nigeria at Lagos (Domestic and International), Kano, Abuja & Port Harcourt Airports. At the heart of Total’s core values is the Group’s well known insistence on quality products, respect for the environment and strong commitment to safety of individuals.
Major Products Premium Motor Spirit (PMS), Household Kerosene (HHK), Automated Gas Oil (AGO), Lubricants, Liquefied Petroleum Gas (LPG), Bitumen, Aviation Turbine Kerosene (ATK), Car Care Products, Awango by Total Solar Lamps and Insecticides.
Mission Statement “We are in business to ensure total customer satisfaction by the creation of quality products and services delivered with strong commitment to safety and respect for the environment and the sustainable development of resources. This objective drives all our corporate actions and the mutual acknowledgment of them by our partners forms the basis for our business relationships. To sustain this objective, our commitment is to constantly strive to improve our productivity so as to build and sustain a work culture that is firmly rooted in professionalism, respect for employees, internal efficiency and dedicated service.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
I
n 2013, in line with Total Group’s Corporate Social Responsibility strategy, we focused our commitment on projects born out of stringent need assessment analysis. Increasing commitment to Stakeholder Relationship Management has enabled us address key issues of stakeholders and host communities as well as create positive, vibrant and lasting impacts on their wellbeing.
Mr. Momar Nguer
We are gaining maturity in our CSR actions and concentrating on keys pillars such as Road Safety, Chairman and Access to Energy and Health. The aim is to reinforce the dialogue with our stakeholders and develop local competences through educational actions while improving the awareness of stakeholders and the general public about these initiatives. One of the major achievement of 2013 has been the introduction of the “Total Access to Energy� program as an incubator for developing innovative solutions that are inexpensive and efficient sources of energy for low income communities. As access to energy has been a challenge in major parts of the countries in Africa and the Middle East, the launch of energy efficient products is a strategy of Total to make provision for clean energy as well as youth empowerment. In terms of road safety, another pillar of our CSR actions, since it is linked to our business and operations in the countries where we operate, we are continuing our road safety initiatives and reinforcing the dialogue with the stakeholders. It was translated, for instance, through partnerships with the road safety corps officials, some of whom were invited for trainings in Paris. As a result, among other things, the FRSC is developing a policy to make safe-to-load checkups a standard requirement for all truck business owners in the country. Education as a sustainable source of development remains an important area of action. The Total Summer School, a program which brings together selected students from universities across the world to analyze and discuss issues continues to receive attention, It exposes undergraduates to a need for global relevance with the aim of developing local potentials and competences. Without fail, it is our desire to continually impact positively on and be recognized by our stakeholders as the leading downstream oil company in Nigeria. We aim to reinforce the efficiency of our actions by inscribing them into a management system that will allow a better deployment and nsure their efficiency. This and the desire to truly provide Corporate Social Responsibility initiatives will have us keep expanding these schemes.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
B
2013
uilding strong partnerships for sustainable development is part of the corporate philosophy of Total Nigeria Plc.
Total remains fully committed to safety. As most of our products are transported by road, we are keen on contributing to the achievement of zero road accident in Nigeria, thanks to the “road safety cube campaign”. At the heart of the initiative, 40 “road safety cubes” were distributed in 18 schools in Lagos and Mr. Alexis Vovk Rivers (Port Harcourt) States, reaching about 8,000 Managing Director pupils from ages 6 to 12. The teams of our affiliate are providing training sessions in partnership with the local State Traffic Authorities such as Lagos State Traffic Management Authority (LASTMA) and Rivers State Road Traffic Management Authority (TIMARIV). Furthermore, our Impact Reduction projects are increasingly targeted at minimizing all negative implications caused by our activities even beyond set regulations by local and international authorities. Economically, the Skills Acquisition Program (SAP), an evolving platform where under-privileged youths of our host communities are trained in vocations of their choice such as Welding & Fabrication, Furniture making, Fashion & Designing, Computer studies, Construction, Fish Farming and Crop Farming, has continued producing empowered youths, who upon the successful establishment of their businesses, invariably provide employment for other youths in their communities. The program today has graduated a total of 63 beneficiaries. The ‘Lead Dealers Scheme’, created to develop capacities of young promising Nigerians as well as supporting and empowering them to grow to become dealers from station attendants has continued to produce a good number of Lead Dealers formerly called Young Dealers. Furthermore, as we contribute to enriching the lives of young people, our “Mentor-a-Child-Programme” is an avenue where staff volunteers nurture the mental and psychological needs of orphaned and abandoned children in two family houses at the SOS Children’s Villages, Nigeria. This has huge impacts on the growth and development of these children as they evolve to become responsible youths and adults. Total Group in Nigeria in consonance with international best practices adopted a comprehensive health care delivery approach through the inclusion of critical HIV/AIDS-related illnesses like tuberculosis, hepatitis-B and malaria into the programme. Advanced HIV/AIDS screening machine was provided in two states. Health talks on malaria prevention and control, as well as distribution of lasting mosquito nets, Total Insecticide Extra and educational packs were also distributed to communities in commemoration of the World Malaria Day. These initiative have promoted the desire for health and several well-being of our host communities. These laudable works provide a win-win situation for us and our stakeholders as they represent steps in the right direction to compliment our desire to continuously add value as a globally relevant company in Nigeria.
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Environmental Protection
T
he oil and gas sector is a fundamental part of today’s world, providing essential energy and raw materials for global development. As a dynamic and innovative player in the Nigerian downstream Oil & Gas industry, Total Nigeria Plc constantly seeks to adapt to new sustainability challenges by harmonizing economic growth, social development, and environmental protection with operational performance excellence so that future generations are not compromised by actions taken by us today.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Introduction
W
e continually examine opportunities to meet growing energy demands within Nigeria, and also implement measures, which minimize adverse impacts and risks, associated with our products, activities and services on the environment. Our Group Health, Safety, Environment, Quality as well as Sustainable Development Charter and our Environmental Policy and documented procedures provides a framework
for managing identified environmental risks. By adopting the principles of ISO 14001:2004 standard and other relevant environmental management tools, we have effectively identified and documented all our operational environmental aspects and instituted effective controls to offset such impacts and improve our sustainability performance.
Environmental Audits
O
ur commitment to environmental protection and sustainable development motivates us to conduct several external environmental audits of our facilities under the supervision of governmental regulatory agencies. The aim is to identify and correcting non-conformities discovered after the exercise.
In 2013, we conducted environmental audits of 130 facilities in Lagos, Ogun, and Oyo states including depots, plants and retail outlets. In addition to these external regulatory compliance audits, our environmental management system undergoes an external surveillance audit annually for six ISO 14001: 2004 sites across the nation.
Environmental Impact Assessment
T
he management of operational risks shapes our business and investment decisions. This includes the evaluation and assessment of risks related to social, health, environmental and economic matters with respect to major projects. When starting major projects, we conduct an Environmental Impact Assessment (EIA) to identify key risks that could be encountered throughout the project life cycle and develop strategies to appropriately manage these risks. EIAs are on the critical path of most project schedules since their submission and approval are often tied to the issuance of an environmental permit. Conducting an EIA is integral to successful project execution and the implementation of all environmental
management programmes identified during the course of the study strengthens our sustainability credentials. We typically contract independent consulting firms to conduct EIAs on our behalf so as to assure the impartiality and objectivity of the process from a third party and also help foster credible and productive relationships with external stakeholders. A key aspect of conducting an EIA involves assessment of the impacts of our activities on the air, soil, water, flora and fauna as well as engaging directly with the affected communities and relevant government agencies in order to solicit feedback on proposed projects.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Environmental Remediation & Restoration
R
educing our overall environmental impact in line with our sustainability objectives hinges on our ability to swiftly and efficiently clean-up, remediate and restore polluted sites in the event of oil spillage, either caused by road transport accident or loss of primary containment. We use a consistent approach that leverages Total’s remediation best practices globally in conjunction with local regulatory guidelines which puts us ahead of local competitors in terms of emergency preparedness and response.
Sequent to a pipeline rupture in the Poko yard at Apapa area, close to the NOJ Apapa jetty, a spill incident which led to the release of hydrocarbons into the environment thereby polluting the soil within the environment, the polluted site was promptly cleaned-up by ex-situ excavation process and the contaminated soil transferred to a Government regulated treatment site for hazardous wastes with a certificate of safe disposal issued by the regulatory agency.
Hazardous Waste Management
I
n 2013, a total of 20 tons of hazardous waste was generated mainly from clean-up operation of oil spill incident from a pipeline rupture in the Apapa NOJ Jetty. The waste was disposed safely according to statutory requirements. As an environmentally responsible organization, and in line with our “reduce, re-use, and recycle” policy, we implemented a waste-paper recycling initiative from which 3,500 kg of waste paper was segregated and recycled into 140 kg of tissue papers to be put to use in
the lavatories in our office. Furthermore, our safe Waste Electrical & Electronic Equipment (WEEE) disposal initiative which commenced last year has continued in partnership with the Lagos State Environmental Protection Agency (LASEPA). The initiative involves the safe disposal of obsolete computers and sundry un-useable electronic accessories thereby reducing environmental degradation on dumpsites and surrounding water bodies due to the toxic contents of such wastes.
Mitigating Greenhouse Gas (GHG) Emission Through Energy Efficiency
A
t Total, our climate change risk management strategy involves increasing energy efficiency in the short term, implementing emission-reducing technologies in the medium term, and developing innovative energy conservation technologies for the long term.
In 2013, Total Nigeria Plc’s scope 2 GHG emissions primarily from mobile sources amounted to 2,876 million metric tons. Relative to our performance in 2012, this represents an increase of 124.21 metric tons CO2E. This increase resulted from increased sea and road transportation of products activities in 2013 as against 2012. Our calculations are based on guidance provided in the API compendium of GHG estimation methodology for the Oil & Gas industry. In line with our sustainable development goals with respect to GHG emission reduction through energy efficiency, Total launched the first bacth of sustainable service stations across the country tagged T-air stations. The T-air service stations were designed and built with architectural parameters which conform to the concept of sustainability using a range of recycled materials. On the canopies and the station’s facade, LED (i.e. Low Emitting Diode) is used because it lasts five times longer and reduces
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energy consumption by 80%. Also, naturally energy saving solutions like the installation of low-energy consuming refrigerators is being used to limit the overall energy consumption in the stations. Equipped with other facilities such as oil separator pit for the forecourt, overfill prevention devices for fuel tanks, and double wall tanks with leak detectors, Total Nigeria Plc through these initiatives re-inforces itself as the brand of reference in sustainable development excellence.
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Certification of our LPG Plants to ISO 9001: 2008 Quality Management Systems
O
ur belief at Total is that there is a strong synergy between Quality Management Systems and sustainable development.
To support sustainable development, well meaning organizations must focus on customer satisfaction and stakeholders’ engagement, while monitoring and measuring operational processes for continual improvement through selfassessments and performance reviews. This fundamental value which strongly links Quality Management Systems with the economic and social elements of sustainable development informs our implementation and maintenance of an effective Quality Management System which is certified to ISO 9001:2008.
In the spirit of continual improvement, we stepped up our quest for excellence by including certifying our Apapa, Benin, Onitsha, Kaduna and Kano LPG plants to the ISO 9001: 2008 standard; the very first of such certification in the LPG business segment of the downstream oil & gas sector in Nigeria. This action further strengthens our system and demonstrates our commitment to quality and exceeding customer requirements within the framework of regulatory controls without compromising product quality and sustainability. Our long-term goal is to include our whole business process and activity in the scope of our Quality Management System.
ISSSR Certificates
9
Road Safety STOP
Road Safety Cubes For Children’s Campaign
Practical demonstration to Children
on the road was launched in 2013, Nigerian children were the focus of the ‘‘Road Safety Cube Campaign’’ launched by Total Nigeria Plc. This campaign commenced with the donation of 40 Safety Cubes in selected primary and secondary schools in Lagos, Port-Harcourt and Abuja.
These cubes were designed to make learning a fun experience for children as they contain teaching kits for simulated, interactive and practical lessons which include road tracks, road signs, lesson guides, work books, safety Official launch of the Safety Cube Campaign for Children in Lagos exercise books, and certificates to be issued to students at the end of the training. With he Africa/Middle East Division of Total Marketing & Services has been rolling out initiatives to educate the objective to enhance sustainability and encourage African school children about road safety rules adoption be stakeholders, the training process is being for several years now. The Road ‘Safety Cubes’ carried out in partnership with State Traffic Management campaign is one of such initiatives aimed at Agencies designated for Road Safety programs. The protecting children of ages 6 - 12 from road accidents process of training commenced with Total Nigeria Plc’s by educating them on road signs and proper behavior trainers facilitating training programs for officials of State
T
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Agencies (like, LASTMA, TIMARIV and FRSC) on the mechanics of the “Safety Cubes” and they in turn to teach and train children in the selected schools. It is the believe of Total Nigeria Plc that children are the most vital component of our future as a nation hence, this program is committed their protection and safety
on the road. With the 40 boxes of Safety Cubes, Total Nigeria would have touched the lives of 8,000 Nigerian school children during this period. As a sustainable program we hope to continue in the coming years at the same and increase tempo.
Official launch of the “Road Safety Cube Campaign” for Children in Lagos State
Road Transport Safety Poster Campaigns In Year 2013
T
he “Safety Poster Campaign” is a sustainable development program designed for the purpose of creating safety awareness and culture among truck
drivers working for Total Nigeria Plc and other trucks drivers plying Nigerian roads. Our objective is to empower them with the requisite skills and behaviour to ensure their safety and the safety of other road users because safety remains our number one priority. In 2013, eight Safety Posters campaigns were conducted Total Nigeria Plc’s GM (Operations), Mr. C. O. Anyafulu unveiling one of the Posters at various Nigeria National Petroleum Corporation depots
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
(Port-Harcourt, Benin-City, Total Truck Terminal Ibafon,
annual drivers’ competition were rewarded with
Ejigbo, Ore, Kaduna, Suleja and Calabar).
monetary gifts and electronic gadgets.
During the campaigns, the drivers that came first, second and third positions respectively in 2012
Mr. Ighahume Sylvester, the winner of the drivers’ competition posing with Top Management of Total Nigeria Plc and other distinguished guests The purpose of the competions were also retrated
F
Do not use non-professionals tools for any hot work on trucks.
F
Respect the safe to load rules, It is the least we can do to prevent accidents.
F
When an accident occurs, report promptly and properly.
F
Don’t resist armed hijack. Do not play the hero. Your life is more important.
F
AIDS is real, be faithful to you partner.
and these are to encorage drivers to:
F Abide by safe driving rules F Maintain a positive behaviour on the roads and F Ensure safety for all
Messages as depicted on the posters F
Stay alive, alcohol and driving don’t go together.
F
Think safety, use your seat belt always.
F
Stop! Don’t drive if you have taken strong medicine.
F
Over speed kills. Do not exceed recommended speed limit (60 km/hr).
F Reckless
and careless drivers are responsible for family destruction and property damage
F
Motor boys must not be allowed to drive our trucks at any time.
F
Sleeping under the truck is prohibited.
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Total Nigeria Plc’s (SMT Coordinator) Mr. Abdul-Waheed Alaga demonstrating the Total Safety Commitement Sign s a reminder safety is a collective responsibility. “Safety For Me, For You, For All sign”.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Total Nigeria Plc Partners With FRSC & World Bank
ON ‘SAFER TRANSPORTATION OF LIQUID HYDROCARBONS IN NIGERIA’
The First batch of Federal Road Safety Corps members during their training session
A
large volume of petroleum products consumed daily is moved by road from coastal depots in the south to all parts of the country and Total Nigeria Plc’s means of distribution is 100% via road.
In the company’s continued commitment to safety with particular reference to safety in the transportation of petroleum products, Total joined forces with the Federal Road Safety Corp to ensure that all road users imbibe best road practices on Nigerian roads. The FRSC is the only government agency (and indeed the most recognized in Africa, by the World Bank) saddled with the objective of ensuring road safety on the Nigerian roads. Bearing this in mind with road safety as a key focus, 40 officers of the FRSC were sent to APTH (Association Pour la Prevention dans le Transport des Hydrocarbuores) Le Creusot, France to undergo specialized training. The training which took place from the May13 - 30, 2013 was sponsored by the World Bank with expertise provided by Total. The following deliverables are expected with the acquired training: a)
To understand the automobile structure of a truck – technical.
b)
To learn basic characteristics, behavior, and handling of liquid hydrocarbon product knowledge
c)
To understand the specialized nature of defensive driving of liquid hydrocarbon truck.
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The following best practices were highlighted during the training and Total Nigeria Plc intend to implement these in Nigeria d)
Safe-to-load: that all tankers loading from any depot in the country be made mandatory to undergo a safeto-load check before loading. Thus ensuring that only healthy trucks go into the depots or warehouses to load and ply the Nigerian roads.
e)
Installation of OBC in all tankers and heavy duty trucks: making it a standard, thus ensuring behavioral monitoring of drivers. Say NO to night driving and ensure adherence to speed limits.
f)
Building of additional drivers training school: in order to encourage/impress on other stakeholders to build additional schools in the six geo-political regions in the country, and spreading the benefits of safety training.
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
Solar Lamps
Available at any TOTAL Station & Authorized Reseller countrywide
2013
Sustainable Energy
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Total Nigeria Plc Unveils Its Innovative Solar Lamps Product Line
O
n September 2, 2013, Total Nigeria Plc launched its new and innovative energy product line, Awango by Total solar lamps, in Transcorp Hilton Hotel, Abuja. In recognition of the company’s commitment to improving access to sustainable energy, it was well attended by the Minister of State for Power, Hajia Zainab Ibrahim Kuchi, the National Coordinator, Renewable Energy Programme, Engr. Bahijjahtu Abubakar, Local and international NGO’s, which include Solar Sisters Incorporated, as well as Market
Women Association of Nigeria.
r-l Hajia Zainab Ibrahim Kuchi, Total Nigeria Plc’s Chairman Mr. Momar Nguer, Total E&P Nigeria Ltd. Corporate Affairs Manager Dr. Justus Pearse, and CEO Solar Sisters Inc. Catherine Lucy, after the unveiling of Awango by Total
Solar Lamps
Available at any Total Station & Authorized Reseller countrywide
Total Nigeria Plc’s Chairman, Momar Nguer, explained that “Total Nigeria Plc intends to become the everyday energy partner and improve living standards of communities without reliable access to energy. Our aim is to provide access to lighting for 5% off the grid households by selling 1.5 million lamps by 2017” in Africa and the Middle East. The Managing Director of Total Nigeria Plc, who was then Francois Boussagol, elucidated that Awango by Total comprises of three products which act as project incubators: Awango by Total Sun King Pro, Awango by Total Sun King Solo, and Awango by Total Joule Stick. He further explained that the company is leveraging on its existing TOTAL service stations nationwide and partnership with local and international NGO’s, cooperatives or door to door resellers to ensure product availability to communities.
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Launched worldwide in January 2011, the Awango by Total project is an innovative business model with an ambitious target of improving the lives of millions of people across the world by combining profitability with benefits for the local community. In 2012, the project was launched in four new countries (Senegal, Uganda, Haiti and Cambodia) and in 2013, it was equally rolled out in Burkina Faso, Bangladesh, South Africa and Myanmar. The success of the launch was summed up when the Minister of State for Power, Hajia Zainab Ibrahim Kuchi, in her speech said that “Total Nigeria Plc’s investment in solarpowered, environment-friendly lamps would go a long way in helping the government to achieve its goal of providing access to clean and sustainable energy for millions of Nigerians.
Awango by Total product stand
Total Nigeria Plc’s Network Development Manager Mr. Zo Andriamampianina, demonstrating Awango by Total product.
Solar Lamps
Available at any Total Station & Authorized Reseller countrywide
Health and Well-Being
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
2013 WORLD MALARIA CELEBRATION DAY
I
n its continued commitment to being socially responsible to its communities, Total Nigeria Plc on April 25, 2013 commemorated the World Malaria Day at the Lagos blending plant, Kirikiri. This initiative is aimed at reducing and possibly eradicating malaria with the chosen theme for this year being “Act against malaria, let’s protect ourselves!”. This year, market women, pregnant women, children (ages 9–17), employees and customers formed the key target audiences.
Stakeholders Impact
Mr. François Boussagol, the former Managing Director, in his address, reminded the audience of how Total strives to consistently reinforce its longterm commitment to impact on the health, safety and environment of host communities in particular and the Nigerian society at large. Thereafter, the company distributed free long lasting mosquito nets, TOTAL insecticide extra, flyers, educational packs and branded t-shirts to all present. The event also included malaria health talks and a short drama presentation on malaria prevention and control.
Demostration of the use of mosquito net during the campaign
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
A
Total Nigeria Plc’s Corporate Affiars Manager, Mr. Albert Mabuyaku addressing Students of Dr. Lucas Memorial Junior and Senior Secondary Schools Kirikiri, Lagos.
s a major highlight, the message of this malaria campaign was communicated to over five hundred children of Dr. Lucas Memorial Junior and Senior Secondary Schools, Kirikiri. Total Nigeria Plc’s medical partners, MEDEXIA, facilitated interactive discussions on malaria with the children and gave them educative packs on the subject, school kits and other goodies during the visit. The desired impact was clearly exhibited during the question and answer session as the children correctly responded to questions asked on the causes and prevention of malaria. Further awareness was created on the campaign through the Malaria prevented themed T-shirts won by the children. These were provided for them by Total Nigeria Plc and they wore these proudly for the rest of the day.
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Dr. Oshie of Medexia during an interactive discussion.
The head boy of Dr. Lucas JSS giving a vot of thanks.
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TOTAL GROUP IN NIGERIA’S COMMUNITY HIV & AIDS,TUBERCULOSIS & MALARIA (ATM) PREVENTIVE EDUCATION PROJECT 17th Edo And Abia
T
otal Nigeria Plc’s HIV/AIDS awareness campaign which was first launched in 2006 in Lagos, has reached its 15th State of the Federation in 2013. Since inception of this campaign, the company has not relented in its effort to create awareness of the disease and reduce its effect on society. The strategic collaboration with Total Upstream Companies in Nigeria since 2011 has succeeded in creating a wider sustainable
Edo State 2013
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impact on host communities and the nation at large. In 2013, Edo and Abia States joined the long list of states that have benefitted from the project namely Lagos, Abuja, Kano, Cross-River, Rivers, Benue, Katsina, Imo, Oyo, Kwara, Ondo, Akwa-Ibom and Kaduna. The HIV/AIDS preventive training program tagged ‘Drive on project’ was implemented in both states between September
and October 2013 to the 2nd of November 2013,while the proper project launch was done on the 19th of September and October 31, 2013 in Benin and Umuahia respectively. Our technical partners since 2006, Nigerian Business Coalition against AIDS (NIBUCAA) were present to offer their expertise. The prevalence rate and geographical factors determine the choice of locations for this campaign.
Project Data Item
Benin Umuahia
Total Number of people counselled and tested
1,204
1,635
Number of people counselled and tested (Female)
324
526
Number of people counselled and tested (Male)
880
1109
Positive cases referred for further management
12
14
Number of peer educators trained
27
24
Age range of people tested
15yrs to 90yrs 2yrs to 97yrs
Peer Educator in training
Training of Peer Educators 27 and 24 customer service attendants from TOTAL service stations in Edo and Abia States respectively were selected and trained as peer educators. The training which lasted for four days was on HIV/AIDS and its related ailments like tuberculoses, hepatitis-B and malaria. At the end of the training, the customer attendants are expected to assist in educating their customers, friends and
family members and the general public on ways of preventing nd managing any such ailments with the knowledge gained . Certificates of participation were awarded to them as they were also presented to the public at the end of the project by Prince Jeff Nnamani, GM (Strategy) who represented the Managing Director, Mr. Alexis Vovk. In both locations, there was free Voluntary Counselling ...continue on page 26
Abia State 2013
25
...continued from page 25
and Testing (VCT) in four centres each. This free VCT spanned through a period of two weeks and was deployed using four TOTAL service stations in Edo State and two in Abia State as well as some strategic locations such as the Okigwe and Abia Line motor parks. At the end of the testing period, persons that tested positive were referred to the
General Hospital Ubiaja and General Hospital Ohafia respectively (these are the hospitals that benefited from our donation of the Hi–Tech screening equipments and reagents). They were also referred to other hospitals supported by the Family Health, enabling the affected persons access to free drugs.
Project Launch
T
he formal launch of the project in the targeted States took place on September 19, and October 31 in Benin and Umuahia respectively following the two weeks free testing. The State Governments and relevant agencies were adequately represented in both locations. The target audiences were the youths/students, artisans, motor-cycle/Keke Napep and taxi operators. Elite members of the society, traditional/community Leaders, TOTAL dealers and their families in both states were also present. During each project launch, a drama sketch presented by our peer educators and the National Youth Service Corp members passed a strong message against stigmatization of people living with HIV/AIDS and the importance of knowing your HIV/AIDS status. The emphasis was on life style change. Two people gave interesting accounts of how they live positively with the virus. Educational items on HIV/AIDS and condoms were distributed to members of the audience. Branded promotional items like T-shirts, umbrellas and face caps were equally distributed. The highpoint of the event launch was the donation of a set of hi-tech advanced HIV/AIDS screening machines to the General Hospital Ubiaja, Edo State and the General Hospital Ohafia, Abia State. The choice of donating these equipments
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to these hospitals was informed by recommendations from an independent consultant deployed by Total to carry out preliminary assessment of hospitals in both States to determine which facilities to empower in coordination with the necessary stakeholders. The report among other things showed that these two hospitals were the most feasible in terms of accessibility for advanced HIV/AIDS screening, to the indigenes of the states. The company while donating the equipments charged the States Governments as well as the hospital management to ensure they put the equipments to effective use for the benefit of those it is intended for (the less privileged who cannot afford the cost of advanced HIV/ AIDS screening). It also requested the States Governments as well as the hospitals to ensure the equipments are well maintained and cared for. Immediately after the donation of the equipments and installation commenced the training of personnel to handle the equipment to ensure its proper application. In addition to the equipments, The Company equally donated reagents for these machines as well as condoms. Total Nigeria Plc believes this will go a long way in alleviating the problem of advanced HIV/AIDS screening which it identified as crucial in the circle of HIV/AIDS management.
Certificate presentation to Peer Educators
Free voluntary counselling and testing.
Presentation of Hi-Tech equipment to the General Hospital, Ohafia, Abia State.
Presentation of Hi-Tech equipment to the General Hospital, Ubiaja, Edo State.
A cross section of students.
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Total Nigeria Plc’s GM (Strategy), Prince Jefferson Nnamani with Peer Educators
Representative of the Governnor of Abia State.
R - L (HE) Mrs Endurance Odubu, wife of the Deputy Governor Edo Stae, Total Nigeria Plc GM (HSEQ) Mr. Koleade Adegunle, Deputy Speaker, Edo State, Hon. Festus Ibia and SSG Edo State, Prof Julius O. Ihonvbere.
Youth Corp members, Abia State.
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Cultural display during the launch, Abia State.
A cross section of invited guests, Edo State.
Cultural display during the launch in Benin, Edo State.
The 2013 implementation team (Total upstream/Downstream).
A cross section of invited guests, Abia State.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Healthy Living Campaign
T
otal Nigeria Plc is committed to helping to improve the standard of health of our employees, their families and local communities. In line with this, the Healthy Living campaign is designed to position health as a core asset for meeting personal and corporate goals. It aims to promote optimal health work-life balance, and a culture of disease prevention among employees, with the objective of improving workers’ productivity within the framework of a cost efficient medical scheme. Our goal is therefore to ensure that employees remain as productive as possible in the workplace, in their personal life, remain loving, supportive members of their families and a productive part of the society in general.
In 2013, the Healthy Living campaign was driven with various activities such as the MD’s Cup tournament, aerobics and healthy living walks. The focus was on “invest in your health” with the tag line “eat, move, live”. This campaign which took place in locations nationwide also featured medical examination of all employees and their spouses, as well as wellness talks on key topics delivered by seasoned professionals which included “nutrition: salt and your health” by Mrs. Iquo Ukoh, “causes and management of fibroids” by Professor Adetokunbo Fabamwo, and “work life balance” by Dr. Lucy Surhyel Newman.
Aerobic session, front of Total Head Office premises, Victoria Island, Lagos.
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2013 Healthy living walk, Victoria Island, Lagos.
Routine medical check.
MD’s Cup 2013, Onikan Stadium, Lagos.
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Youth
Empowerment
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
SKILLS ACQUISITION PROGRAMME FOR YOUTHS
T
otal Nigeria’s Skills Acquisition Program (SAP) is a sustainable youth development scheme where under-privileged youths in Total Nigeria’s host communities are trained in their choice vocations like Welding and Fabrication, Furniture Making, Fashion
them impact directly on their communities. Necessary training materials are provided to the trainees throughout the duration of their training while close monitoring by us and stakeholder representatives ensure sustainability of the program. We empower the youths after their training by
& Designing, Computer Studies, Fish and Crop Farming.
providing them with starter packs (all materials required to commence their choice vocation) and two years post paid rented shops. These empowered youths upon establishing their businesses, are able to provide employment for other youths in their communities.
With SAP, we aim to empower youths in our host communities with particular focus on Koko, Delta State and Kaduna State where our blending plants are situated. Youths are trained each year in various vocations to enable
BRIEF PROFILE
2013 SKILL ACQUISITION PROGRAMME BENEFICIARIES, KADUNA STATE
Name: Zara Abdullahi Marital Status: Single Age: 28 Gender: Female Choice of Vocation: Computer
Previous Engagement: Applicant
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Name: Ismail Rahinat
Marital Status: Single
Age: 18
Gender: Female
Choice of Vocation: Fashion
Previous Engagement: Applicant
Name: Shamsiya Rufat Marital Status: Married Age: 24
Gender: Female
Choice of Vocation: Fashion
Previous Engagement: Housewife
Name: Ibrahim Tani Marital Status: Single Age: 24
Gender: Female
Choice of Vocation: Fashion
Previous Engagement: Applicant
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Name: Ibrahim Safiya
Marital Status: Single
Age: 20
Gender: Female
Choice of Vocation: Fashion
Previous Engagement: Applicant
Name: Dorfa Selya Marital Status: Married Age: 30 Gender: Female Choice of Vocation: Hair Dressing
Previous Engagement: Applicant
Name: Isah Jafar Marital Status: Single
Age: 22
Gender: Male
Choice of Vocation: Carpentry
Previous Engagement: Carpentry
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Name: Lawal Umar Marital Status: Single
Age: 27
Gender: Male
Choice of Vocation: Welding
Previous Engagement: Applicant
Name: Tsalha Labaran Marital Status: Single
Age: 22
Gender: Male
Choice of Vocation: Welding
Previous Engagement: Applicant
Name: Suleiman Aminu Marital Status: Single
Age: 28
Gender: Male
Choice of Vocation: Welding
Previous Engagement: Applicant
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
BRIEF PROFILE
2013 SKILL ACQUISITION PROGRAMME BENEFICIARIES, KOKO, DELTA STATE
Name: Festus Inogulagho
Marital Status: Married
Age: 30 years
Gender: Male Choice of Vocation: Welding & Fabrication
Previous Engagement: Applicant
Distric Abiwanye
Name: Profit Atigan Marital Status: Single Age: 32 years Gender: Male Choice of Vocation: Welding & Fabrication Previous Engagement: Applicant District: OLOMU
Name: Ololo Endurance
Marital Status: Single Age: 25 year
Gender: Male
Choice of Vocation: Welding & Fabrication
Previous Engagement: Applicant
District: Medu
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Name: Pemu Jolomi
Marital Status: Single
Age: 32 year
Gender: Male
Choice of Vocation: Computer Operator
Previous Engagement: Applicant District: OLOMU
Name: Nanna Toritseju
Marital Status: Married Age: 28 years Gender: Male Choice of Vocation: Welding & Fabrication
Previous Engagement: Applicant
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District: OLOMU
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Mrs. Tobe Eleogu (Total Nigeria Plc), Mr. Vincent Nnadi (Total E & P Nigeria Ltd.) & Mr. Ikomi (Total E & P Nigeria Ltd.) presenting a certificate & a Starter Kit to a Solar enterpreneur
The Last Mile Strategy
T
he launch of the “Awango by Total” solar lamps was a clear demonstration of Total Group’s commitment to providing better energy to economic growth.
Our objective for this line of product is to provide access to clean and sustainable energy to low income communities with a specific interest in off-thegrid communities. Also, part of the objective is to empower young Nigerians economically through the Awango by Total Solar Entrepreneurship Programme
tagged ‘The Last Mile Strategy’. This initiative which was launched on December 6, 2013 in Markudi, Benue State is being sponsored by Total E & P Nigeria while technical expertise is provided by Total Nigeria Plc. This strategy is in line with the corporate objective of impacting positively not only on the lives of those in our operating environments but also other citizens of Nigeria as whole.
of the federation over a period of two years with an objective to;
The ambition for this programme is to cover 60 communities in four states
Through a structured selection, 20 youths in Benue State (as part of a
a.
Economically empower young unemployed Nigerians from base-of-pyramid populations, with specific interest in off-thegrid communities.
b.
Reach the last mile in the communities, off-the-grid, through their indigenes.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
The Last Mile Strategy
2013
pilot programme) were empowered as Awango by Total solar lamp dealers. The youths were selected from the Tiv and Idoma communities by a team comprising representatives from Total E&P Nigeria, Gender Emancipation and Risk Reduction Initiative (a Nongovernmental Organisation in Makurdi) and IECD (a French development agency). They have since commenced business of the sale of solar lamps, which consists of:
F Lock up shops. F Awango by Total banners.
displayed roll up
F Awango by Total souvenirs. F 50 solar lamps each.
A Solar Enterpreneur receiving her kit.
The product range includes top quality, cost effective, solar products from portable solar lamps that offer bright lightening facilities (Awango by Total Sun King Solo) lightening and phone charging facilities (Awango by Total Sun King Pro) lightening, phone charging and touch facilities (Awango by Total Joulestick).
Solar Enterpreneurs.
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Makurdi, Benue State
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
Practical session
2013
Solar Enterpreneur receiving their certificate and kits
Awango by Total adverts displayed on commercial passenger buses
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CSR
Total Nigeria Plc.
2013
Young Dealer Scheme
CORPORATE SOCIAL RESPONSIBILY
REPORT
Genesis and Name Change
“LEAD DEALER” - From Good to Great Together
T
he young dealer’s scheme is a scheme that was pioneered and designed by Total since 1961. This has become the operational trademark of Total Nigeria Plc. It is a scheme where competent customer attendants of Total Nigeria Plc are groomed and developed through the ranks to become dealers managing their own assigned stations. This has helped the company to consistently grow and sustain our position as market leader. We are very proud to have all our official stations operated by staff that have grown through the young dealer’s scheme. With the ever changing and evolving environment, there is a need to adapt our business model to the TOTAL station of today, which has become a “stop once and we meet all your needs station”. TOTAL service stations are champions of the following: shop, and m-payment development, implementation of e-business, solar products sales, partnerships with restaurants, increase in fuel volumes. The focus is to groom attendants to become professionals that will fit into this new environment. In order to emphasize the strategic dimension of the scheme, we came up with a new name ‘Lead Dealer’.
The Lead Dealer scheme.
Our objectives for this scheme are to:
F Develop
local competencies in a perennial and sustainable way
F Adapt our human resources to the market evolution. F Offer a career opportunity for the station staff members. F Train staff to use management tools. F Improve our performance and to create value. F Facilitate turnover by developing businessmen. F Put in place challenges to motivate teams. F Be sure we have the right people. F Strengthen our selection process, competency building. F Help them become entrepreneurs even after their career with Total.
Our plan to achieve these objectives includes
F Implementation of partnerships with universities. F Deployment of management tools to monitor activities and reduce risks.
F Competencies
development to prepare the Lead Dealer to become a manager.
F Communication on career possibilities, implementation of training centers.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Economic Development
LEAD DEALER SCHEME (LDS) SINCE 1961 100% of Company Owned Dealer Operated TOTAL station (375) are operated by Lead Dealers who have grown through the LDS. PROMOTED LEAD DEALER
ACTING YOUNG DEALER DRIVEWAY SUPERVISOR
MISTER SERVICE
CUSTOMER ATTENDANT
• Average of 20 new Lead Dealers per year • Transparent process •Specific Training programs • HSEQ records considered • National examination •Preparation of Young Dealers to become an entrepreneurs (Lead dealer scheme 2014)
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Total Lead Dealers
Tony Iyege
LEAD DEALER KOKO SERVICE STATION
T
ony Iyege joined the Total family as Customer Attendant on February 12, 2003 at the Asaba Ferry service station. That same year, he
experienced the Nigoscars Award program (an annual incentive scheme organised by Total as a reward system for Network staff; it is geared towards customer satisfaction) and thereafter made up his mind to continue with Total. The career prospect Total Nigeria Plc avails customer attendants intrigued Tony and this encouraged him to be persistent and hard working. He was appointed a dealer of Koko service station on August 12, 2013. He has since his appointment made progressive changes in the station like improving sales of lubricant from 1,600 liters to 2,500 liters. Tony is married and blessed with a beautiful daughter.
QUALITATIVE ACHIEVEMENTS:
F 2008
Winner Nigoscar competition (Abuja)
F 2009 Winner Zonal Top Oscar Award, Africa/Middle East
F 2011 Winner Africa/Middle East Top Oscar Award
QUANTITATIVE ACHIEVEMENTS:
F Increased
lubricant sales of Koko service station from 1,600 to 2,500 litres. Tony and his team.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Ibrahim Usman LEAD DEALER KURUDU SERVICE STATION
I
brahim Usman, native of Ankpa in Kogi State had his primary education at the Local Education Government Authority, Ankpa and went on to Government
secondary school, Enjema. However, due to financial difficulties, he was unable to further his education. Being the first born of his family, a lot of responsibilities was on him thus he had to work. Ibrahim commenced his career with Total Nigeria Plc as a Customer Service Attendant in 1992 at J.S Tarka service station, Abuja. Through the years, he proved himself as a reliable, diligent and innovative individual. These attributes did not go unnoticed and so in 2013, he became Mr. Service in the same station and consequently in 2007 was moved to New Karu service station as the Driveway Supervisor . He was appointed the dealer of Kurudu service station in January 2013. Ibrahim is married with children and is now furthering his education.
Ibrahim and his team.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
2013
Total Nigeria Plc’s Scholarship Program REPORT
Introduction
A
s part of aligning with the Group’s education projects, Total Nigeria Plc in collaboration with the French Embassy in Nigeria (Ministry of Foreign & European Affairs) commenced a Scholarship project. For the initial exercise, the focus was on Renewable Energy, Solar Engineering and, Energy Economics & Environment; Only Engineering candidates were invited to apply. After a transparent selection process, Gbeminiyi Idowu emerged as the beneficiary of the Scholarship. She is currently studing Project Management for Environmental and Energy Engineering at Ecoles Des Mines de Nantes since September 2013 till July 2015.
Selection process 1.
Advert was placed in two major local news papers and applications were drawn from the Group website www.careers.total.com.
Over 500 applications were received. 2.
3.
After reviewing the applications and motivation letters, 20 candidates were shortlisted to sit for a computer base test (SHL). Successful candidates were thereafter invited for a panel interview session made up of representatives from: i.
Education department (Total Group).
ii.
IFP School Representative.
iii.
French Embassy (Ministry of Foreign & European Affairs).
iv.
Total E&P Nigeria.
v.
Total Nigeria Recruitment & Corporate Affairs department.
4.
Three candidates were shortlisted after the interview in Port Harcourt, River State.
5.
The first candidate turned down the scholarship offer sequel to which the second runner-up emerging as the scholarship awardee.
Gbeminiyi Idowu
My Journey so far Nigeria: The Beginning, the process
“T
he process of obtaining my Total Post Graduate Scholarship was an interesting one. After stumbling on the advert in one of the Nigerian dailies, I applied by sending in all the documents required via email and patiently waited for a response. Not long after my application, I was invited for a test, and an interview followed few days after. After a long wait, I was called to ask if I was still interested in the scholarship placement to which I definitely answered in the affirmative. The whole application and visa process was
46
quite easy because I had help at every step from the University liaison person, Campus France, Human Resources team at Total Nigeria and also from Mr. Eric Pinon from Total Group in France. With a background in Electrical and Electronics Engineering, choosing to study Project Management for Energy and Environment Engineering at Ecole des Mines de Ennantes was an easy choice as it had all the elements of what I wanted to study: engineering, energy and management. Gbeminiyi
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
After obtaining the scholarship and gaining admission at EMNantes, I started French classes at Alliance Française and that has been very helpful in polishing my understanding of the French language which will definitely improve when I resume school. Being awarded this scholarship will not only afford me the opportunity to obtain a Master’s degree in a field I have always been interested in, it will also help me experience a new culture and learn a new language. I am very excited to get started on this new adventure, thank to Total Nigeria Plc for giving me this opportunity.
France: Five months after
I cannot believe it has been five months since I got here in September. Everything has gone by so fast.
After getting to Nantes in September, there was no time for a lot of rest as classes started almost immediately. We had two weeks intensive French classes which was a good foundation for living here because the classes not only broadened my limited knowledge of the the language; it also introduced me to the French culture. Being in the same class with people of 10 other nationalities has proven to be very interesting as there is so much to learn about the other cultures. Also, with the intensive school schedule, we spend a lot of time together which has made bonding in the class a lot faster. During the fall break in October, the Total Group organized a welcome day for all the scholars from around the world. It was a good opportunity and experience to meet the other scholars
Gbeminiyi and schoolmates
2013
and also have a chance to meet and interact with some Nigerians who work in the Total Headquarters in Paris. The following months, saw the weather changes, more school work, and of course Christmas. For Christmas, I had the opportunity of celebrating with a French family, the French way. Despite all the existing prejudice about the French being a bit cold and snobbish, I have found the people here in Nantes to be very warm and welcoming and also willing to help (most of the time). The students here have organized a lot of events to help us better integrate into the society and also help with the language. Overall, it has been a worthwhile experience so far and I am eagerly looking forward to the remaining time I have left.
�
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Citizenship and Dialogue
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Renovation of the Niger Wives Braille Centre
I
n continued commitment to giving a helping hand and support to organizations that help vulnerable people in the society we assisted in the renovation of the facility used by the Niger Wives Braille Book Production Centre, Lagos.
The Niger Wives Braille Book Production Centre is a national charity project of Niger wives-Nigeria (an
association of foreign wives of Nigerians resident in Nigeria) The center aims to provide educational services for the blind in order to enable them achieve their optimum educationally and attain an independent livelihood as adults, thereby contributing positively to the communities in which they live and work.
The centre was set up in March 1995, and has pioneered
Before
After
49
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Before the computer production of Braille textbooks in Nigeria. Since inception, the centre has revolutionized access to books for Braille users from all parts of the country. It provides a platform whereby users all across Nigeria can order books, pay for them through their local bank and receive them by post. The centre currently has ten
staff (five sighted and five blind). The structures/ facilities used for the production of the braille books are three port cabins located inside the Kings College Compound, Victoria Island. The centre has a computer training room, a resource office, an administrative office, a braille book production room and the proof reading/binding room.
After 50
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
SOS Vil ages Sponsorships
Total Nigeria Plc Corporate Affairs Manager, Mr. Albert Mabuyaku with the Children of SOS Village, Abuja.
T
SPONSORSHIP
he importance of children in the life of any nation cannot be over-emphasized. The success of every nation begins with a solid foundation deeply rooted in its children, its future. It therefore follows that investing in a child’s future guarantees the success of the nation that has chosen to do so. We believe that human development is key to the emergence of a better world. With a view to expanding the scope of our Corporate Social Responsibility in Nigeria, we embarked on a sponsorship initiative with
the SOS children’s villages tagged ‘The Complete Child Care Initiative’ in 2010. This involved the corporate sponsorship of two family houses (one in Isolo, Lagos and the other in Gwagwalada, Abuja), with each house comprising 10 children. The sponsorship covers the education, feeding and clothing of these children untill they achieve young adulthood and independence. It is worthy to note that possibilities of employment for the beneficiaries who merit such at graduation after university exists within the company.
51
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
T
MENTOR-A-CHILD-PROGRAMME he Mentor-A-Child-Programme is our platform for expressing love and care to less privileged children through a well coordinated mentoring process that helps create a more enduring legacy than giving occasional gifts at festive seasons. This program has proved quite effective in the past years. Mentors (made up of willing volunteers of Total Nigeria Plc) take time off to monitor the moral, mental and general developmental stages in the lives of their chosen children in the sponsored SOS family house. In 2013, the mentors expressed their commitment
and dedication to the Mentor-A-Child-Programme by paying regular visits to their mentees and closely monitoring the growth of the children in all areas especially their academics, emotional, psychological and physiological well being. Some of the children spent holidays with their mentors thereby fostering stronger bonds between them. The programme since its inception has made a tremendous impact positively on the lives of each child mentored. Testimonies of the children doing very well academically and morally are strong indicatives of its sucess.
Donation of food items by Total Nigeria Plc
The beautiful children of SOS village, Abuja during the Christmas celebration
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
DONATIONS
REPORT
2013
BENEFICIARIES •
School for the Handicapped, Ilorin.
•
The Care People Foundation, Ibadan.
•
Saint Stephen`s Children Home, Obantoko, Abeokuta.
•
SOS Children’s Village, Owu, Ijebu.
•
Pro Labore Dei, Ibadan, Oyo State.
•
Olive Bloom Orphanage, Lagos.
•
Pacelli School for the Blind, Surulere, Lagos.
•
Oronsaye Orphanage Home, Benin City.
•
Save the child motherless babies home, Owerri.
•
Special Education center for the blind, deaf and dumb, Oji River.
•
Orphanage Tender love, Awka, Anambra State.
•
Hopevil Rehabilitation Center, Uturu.
•
Divine Wounds of Jesus Christ Orphanage home, Kubwa , Abuja.
•
Mother Theresa Children’s Home. Gwagwalada, Abuja.
•
Fomwan Orphanage Home, Ungwa Rimi.
•
Gombe Orphanage Foundation, Gombe State.
•
Orphanage Home Sokoto, Sokoto State.
•
Govt. Deaf Special School Hadejia – Jigawa State.
•
Koko Health Centre, Koko, Delta State.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Promotion of Financial Transparency and Sustainable Development “The
increasing rate of ‘sharp-practices’ in today’s business world coupled with obvious demand by various stakeholders; among other things, necessitate the need for a responsible corporate entity to make public all her financial activities in a manner that will enhance public confidence in its operation and assurance of its going Olatunji Adelakun concern.
A
”
ccording to the Securities and Exchange Commission (SEC), financial transparency means “timely, meaningful and reliable disclosures about a company’s performance”. Such assists analysts, investors, public institutions, creditors and local communities to know how much resources has been given back in terms of taxes, corporate social responsibility and employment of the local populace.
Financial Transparency
Total Nigeria plc in line with the Total Group policy is committed to financial transparency as well as helping authorities who want to implement a transparency program, by sharing our experiences and providing them with technical information, We are also committed to local and foreign financial institutions and audit firms responsible for checking, comparing and consolidating data. The Nigeria government has over the years made some strategic policies and laws geared towards ensuring
54
Compliance Manager, Total Ngeria Plc
financial transparency both in public and private institutions. Some of these giant strides are:
F
Adoption of global best practices Corporate Governance Concept.
of the
F
Re-engineering of financial reporting council of Nigeria.
F
Mandatory publication of annual reports in at least a national newspaper and filing with SEC.
F
Enactment of Fiscal Responsibility Act.
F
Audit of financial and business activities by some agencies and departments such as Federal Inland Revenue Services (FIRS), Central Bank of Nigeria (CBN), Department of Petroleum Resources (DPR), Nigeria Deposit Insurance Corporation (NDIC) etc.
There has been an improvement in financial reporting and transparency since the establishment of each of these regulatory frameworks.
CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
In line with SEC requirements, We consistently publish our annual reports and hold Annual General Meetings to formally present our financial position to shareholders and the public.
Sustainable Development
Brundtland commission’s report titled ‘’Our Common Future’’ (1987), made the concept of sustainable development become popular and responsible public and private institutions to strive towards development that meets the needs of the present without compromising the ability of future generations to meet their own needs’. The main focus revolved around four constituent components: environmental, social, economic and political sustainability. Our strong passion for the sustainability of growth in our immediate environment has propelled us take on several initatives. These include our conscious effort to make adequate provision for “restoration and decommission” as recommended by International Financial Reporting Standard (IFRS-IAS 37). This is in congruence with our resolve to ensure that we restore every site to its original usable state before leaving such location. In order to guarantee fairness, equity and desired
2013
objective of meeting the needs of those who really deserve and desire assistance, we carry out fundermental initiative due diligence on intended beneficiaries of our Corporate Social Responsibily (CSR). The selection process of beneficiaries is done alongside ‘mediators’ who are usually community leaders (District heads) with deep understanding and knowledge of the challenges, capacity and needs of their community members. In general, all our CSR activities are driven by our desire to leave long-lasting impacts on people, business and the environment. We are not unaware of the fact that one of the ways through which government generates revenue for provision of basic amenities and infrastructure is through taxation. In fact, about seventy percent of infrastructures that have been provided by the current administration in Lagos State were financed through tax payers’ money the Executive Governor of Lagos State (His Excellecy, Babatunde Raji Fashola SAN, 2013). Therefore, we ensure that we fulfill all our financial obligations to government and other stakeholders in order to facilitate the provision of good roads, portable water, efficient transport system, quality health care, free education etc. This is in line with our belief that promoting financial transparency and sustainable development will impact positively on future generations.
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
2013
Compliance with Competition Law in
Total Nigeria Plc and its link with Sustainable Development
‘By stimulating innovation and constant product improvement among companies, competition law and policy helps to achieve sustainable development’ - Markus W. Gehring Mrs. Shola Lapite
C
Competition law
ompetition Law (CL) refers to a body of legislation aimed at preventing the emergence of monopolies by promoting and maintaining market competition through the regulation of anti-competitive conducts by companies. Russia and China refer to similar laws as antimonopoly laws while the United States of America refers to such laws as anti-trust laws. The principal objective of CL is to foster competition as an instrument for accelerating growth through innovation and economic efficiencies thus maximising consumer welfare by offering better products at lower prices. These objectives are achieved in three ways: (i)The prohibition of anti-competition agreements and practices that harm free trade and competition; (ii) The prevention of abuse of dominant position and anti-competitive practices that lead to such a dominant position; and (iii) The regulation of the process of mergers and acquisitions. The aim of competition policy and law is not just to ensure that there are many suppliers in the market for particular goods and services but to ensure that such suppliers play according to an established set of rules that would make it difficult for any of the suppliers to reduce or eliminate rivals in the market. This is because one of the suppliers may have the market power to undercut the other suppliers and make it difficult for them to operate in the market or out rightly force them to shut down business. Competition encourages companies to offer goods and services to consumers on the most favourable terms. It promotes efficiency, encourages innovation, improves quality, boosts choice and leads to lower prices of goods and services. Competition ensures freedom of trade 1
Legal Adviser East,Total Nigeria Plc
and prevents abuse of market power thereby promoting economic efficiency. It is a driving force for building up the competitiveness of the domestic industry. Businesses that do not face competition are less likely to be globally competitive. It is aimed at facilitating the provision of fair and equal competitive conditions for all market participants, promotion of efficiency and the maximization of consumer welfare.
Competition law in Nigeria
Nigeria is committed to liberalization through its privatization programme. Clearly the existence of CL will provide guidelines for corporate behavior and sanctions for breaches. Yet despite the gains attributable to CL, It is currently not existent in Nigeria. We do not have a composite set of laws acknowledged as such. After years of going round in circles in a bid to enact a CL for Nigeria, there seems to be no end in sight for the confusion generated by multiplicity of bills. This reflects the multiplicity of efforts put into the process by the various stakeholders. The initiative to enact a CL for Nigeria is as old as the fourth republic. Two separate processes were initiated by the Federal Ministry of Industry, Trade and Investment and the Bureau of Public Enterprises (BPE) respectively. Both Government agencies produced draft bills for onward transmission to the National Assembly. The journey has been a tortuous one featuring turf fighting between the government agencies at some point and lack of political support on the other end. The result is that despite having the first bill on CL in Nigeria for over a decade, the nation is yet to have a compact competition policy in its statute books. However, while we can correctly say that Nigeria has no composite CL in place, it would be wrong to say the
Sustainable Competition Law for the 2003 Fifth Session of the Ministerial Conference of the World Trade Organization Cancun, Sept. 10-14, 2003
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CSR
Total Nigeria Plc.
CORPORATE SOCIAL RESPONSIBILY
REPORT
country does not operate a competition regime, or have no competition policy. Several regulatory agencies have put into place regulations that cover anti competitive practices within the purview of the industries they regulate e.g. the National Communications Commission, National Electricity Regulatory Commission, Nigerian Civil Aviation Authority etc. In addition to these efforts a National Competitiveness Council was established in 2013.
Competition law at Total Nigeria Plc Although Nigeria does not have a composite set of laws classified as CL, at Total Nigeria Plc (TNPLC) we honour the tenets of CL. We place a premium on doing things right. We recognize that for us to exist in Nigeria and play our role as a responsible corporate citizen we must not only play by laid down rules, we must also mirror the doctrines of CL. We have a CL policy which is designed and expected to address our conduct in the market place. The Total Group also has exacting policies on CL which we abides by. The policy provides that where there is no local law regulating CL, the Group’s policy remains applicable to such affiliates in relation to its operation in such countries. Furthermore, employees of TNPLC are prohibited from carrying out any activities contrary to the Group’s CL policy even where such policies are not sanctioned locally. To further buttress this, all employees of TNPLC were mandated to participate in a CL e-learning training and certificates were awarded to employees who passed the e-learning test on CL. These tests were completed by all our staff in 2013. Some of the “crimes” that are subject of competition legislation include price fixing, tied selling, procurement rigging and entry barriers. At TNPLC our staff have been made aware of conduct that may possibly lead to such violations. However, it is worthy of note that one of our major products’ (Premium Motor Spirit) price is regulated so it would be near impossible for one of the key violations (price fixing) of CL to occur. On the whole, we balance the need to make returns to our stakeholders with non abuse of position and compliance with the requirements of competition policy.
Compliance, Competition law and Sustainable Development
CL has become increasingly important in regulating the economy. Three ways that CL can take into account the environmental and social priorities are: (1)through substantive competition rules fostering social or ecological purposes; (2) through exceptions, exemptions and
2013
exclusions; and (3)through the enhanced application of competition laws. CL has a number of purposes. While the main goal of CL remains a topic of debate; some see the promotion of social welfare, through increased efficiency, as the primary goal of CL and policy, while others, especially with a view to legislative history, see the distributional purposes of CL as more important. A third view sees the political goals as most important, warning that accumulated economic power can potentially threaten the stability of democratic systems of governance. There are indeed strong inter-linkages between economy, ecology and social development. Sustainable development law is best described as a set of laws at the intersection of environmental, social and economic law. CL itself indirectly supports sustainable development by stimulating innovation and constant product improvement among companies. It helps to achieve sustainable development. Monopolies and cartels evade markets, resulting in economic injustice, higher prices and lower quality of goods for consumers. As such, CL seeks to support greater equity, and resulting growth can also help eradicate poverty. More competitive conditions may also lead to companies developing safer, healthier, more environmentally sound or socially just products, should consumers demand such goods. While companies protected by cartels or secure in a monopoly position have little incentive to change their practices, companies faced with competition may seek to develop new product lines, or improve the old ones, to meet the environmental and social expectations of consumers. There are other arguments. Good competition policy enforcement, as with sound environmental management, requires a high degree of transparency, accountability and monitoring. Such systems depend on good governance, a principle of sustainable development law. In addition, enforced competition rules can provide incentives for companies to improve their efficiency, thereby avoid wasteful practices and ensuring natural resources are used more sustainably.
Conclusion
The benefits of CL cannot be over emphasised. For it to thrive and ensure sustainable development, there must be transparency. Being a major player in the oil and gas industry of Nigeria, comply fully with statutory requirements. We also recognize the advantages of CL policies, and have entrenched same in our day to day business. This is expected to have a positive and sustainable impact on our environment.
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