Global Chatbot Market Research Report and Forecast 2021-2026
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Author: Elena Anderson, Marketing Manager | Copyright © IMARC Service Pvt Ltd. All Rights Reserved IMARC Group
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Report Description
The International Market Analysis Research and Consulting Group is a leading adviser on management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses. IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, chemicals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise. IMARC’s tailored approach combines unfathomable insight into the dynamics of companies and markets with close cooperation at all levels of the client organization. This ensures that our clients achieve unmatchable competitive advantage, build more proficient organizations, and secure lasting results.
Report Description and Highlights
Report Description
Global Chatbot Market Outlook 2026: As per the latest report by IMARC Group, titled “ Chatbot Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026,” the global chatbot market witnessed strong growth during 2015-2020. Looking forward, IMARC Group expects the market to grow at a CAGR of around 25% during 2021-2026. A chatbot, or chatterbot, refers to an automated software program that simulates human conversations via text chats and voice commands. It is powered by artificial intelligence (AI), machine learning (ML), natural language processing (NLP) and automated rules. Chatbots offer numerous benefits to organizations, such as improved operational efficiency, higher customer engagement, data privacy and compliance, automatic lead generation and qualification, payment processing, and advertisement and branding. They also serve as digital assistants, enabling users to interact with digital devices effectively. As a result, chatbots have gained immense popularity and are widely embedded in mobile applications, websites, messaging apps and other online portals. Request for a free sample: https://www.imarcgroup.com/chatbot-market/requestsample
Report Description and Highlights
Report Description
Global Chatbot Market Trends: The growing need for high-quality customer care service represents the primary factor driving the global market. Moreover, the rising digitization and increasing applications of chatbots in various industries to resolve customer queries in minimal time and ensure a smooth experience are also contributing to the market growth. For instance, the healthcare sector utilizes chatbots to help individuals locate nearby health clinics, schedule appointments and get medication information. Additionally, the recent coronavirus disease (COVID-19) outbreak is encouraging organizations to deploy chatbots to efficiently handle customer queries and workload due to the reduced availability of customer service executives. This, in confluence with the shifting consumer preferences toward over-the-top (OTT) messaging applications like WhatsApp, is propelling the market growth. Besides this, the development of self-learning chatbots that offer human-like conversational experiences by learning from users’ behaviors and actions is another major growth-inducing factor. Furthermore, several technological advancements, significant improvements in the IT infrastructure and ongoing research and development (R&D) activities in the natural language processing (NLP) field are some of the other factors providing a positive market outlook.
Report Description and Highlights Report Description Market Summary: Breakup by Type: • Standalone • Web-based • Messenger-based/Third party Breakup by Product: • Artificial Intelligence • Marketing • Human Intelligence Breakup by Application: • Bots for Service • Bots for Social Media • Bots for Payments/Order Processing • Bots for Marketing
Report Description and Highlights Report Description Breakup by Organization Size: • Small Enterprises • Medium Enterprises • Large Enterprises Breakup by Vertical: • Healthcare • Retail • Banking, Financial Services and Insurance • Media and Entertainment • Travel and Tourism • E-commerce Breakup by Region: • North America • Asia Pacific • Europe • Middle East and Africa • Latin America
Report Description and Highlights Report Description Competitive Landscape With Key players: • Acuvate Software Pvt Ltd • Aivo, Artificial Solutions • Creative Virtual Ltd • eGain Corporation • International Business Machines Corporation • Inbenta Technologies Inc • Kore.ai Inc., LiveChat Inc • Nuance Communications Inc • Verint Systems Inc View Report TOC, Figures and Tables: https://www.imarcgroup.com/chatbot-market
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Report Description and Highlights
Report Description
© 2019 IMARC All Rights Reserved This Publication and all it’s contents unless otherwise mentioned are copyrighted in the name of International Market Analysis Research and Consulting (IMARC). No part of this publication may be reproduced, repackaged, redistributed or resold in whole or in any part. The publication may also not be used in any form or by and means graphic electronic or mechanical, including photocopying, recording, taping or by information storage or retrieval, or by any other form, without the express consent of International Market Analysis Research and Consulting (IMARC). Disclaimer: All contents and data of this publication, including forecasts, data analysis and opinion have been based on information and sources believed to be accurate and reliable at the time of publishing. International Market Analysis Research and Consulting makes no representation of warranty of any kind as to the accuracy or completeness of any Information provided. IMARC accepts no liability whatsoever for any loss or damage resulting from opinion, errors or inaccuracies if any found this publication. IMARC, IMARC Group and Global Therapy Insight Series are registered trademarks of International Market Analysis Research and Consulting. All other trademarks used in this publication are registered trademarks of their respective companies.
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