Healthcare BPO Market by Product Type, Distribution Channel, End User 2023-2028

Author: Elena Anderson

Marketing Manager

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Global Healthcare BPO Market Research Report 2023-2028:

According to the latest report by IMARC Group, titled " Healthcare BPO Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 202 3-2028

," the global healthcare BPO market size reached US$ 28.0 Billion in 2022.

Healthcare business process outsourcing (BPO) refers to the outsourced business process that is generally adopted by healthcare providers for providing support to staff, medical institutions, and organizations and executing medical-related operations. Its implementation aid healthcare providers focus on core business functions while treating patients efficiently.

Besides this, it also ensures easy access and quality services from healthcare experts while reducing the chances of mistakes in providing patient’s medical reports. The demand for healthcare BPO is increasing across the globe due to the rising adoption of healthcare insurance services among the masses.

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Global Healthcare BPO Market Trends:

The global market is primarily driven by significant growth in the healthcare industry. Along with this, the increasing prevalence of chronic diseases and the rising geriatric population across the globe, this is providing a boost to the demand for BPO across the sector. Moreover, continual technological advancements and the integration of cloud-based solutions with BPO services in order to provide global service delivery models in a cost-efficient manner are creating a positive market outlook. In line with this, the rapid outbreak of coronavirus disease (COVID-19), followed by the subsequent lockdown restrictions, has impelled leading players to heavily invest in the deployment of BPO services across hospitals and clinics.

Other factors, including continual improvements in the information technology (IT) infrastructure, rapid digitization, the growing investments by private and public agencies for upgrading the overall healthcare infrastructure across geographically extended locations, and extensive research and development (R&D) activities conducted by key players, are also positively influencing the market growth.

Looking forward, IMARC Group expects the market is anticipated to reach a value of US$ 45.9 Billion by 2028, exhibiting at a CAGR of 8.5% during 2023-2028.

View Report TOC, Figures and Tables: https://www.imarcgroup.com/healthcare-bpo-market

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Key Market Segmentation

The research report includes the following segments:

Breakup by Payer Service:

• Human Resource Management

• Claims Management

• Customer Relationship Management

• Operational and Administrative Management

• Care Management

• Provider Management

• Others

Breakup by Provider Service:

• Patient Enrollment and Strategic Planning

• Patient Care Service

• Revenue Cycle Management

Breakup by Pharmaceutical Service:

• Manufacturing Services

• Research and Development Services

• Non-clinical Services

Breakup by Region:

• North America

• Asia Pacific

• Europe

• Latin America

• Middle East and Africa

Competitive Landscape with Key Players:

• Accenture plc

• Cognizant

• GeBBS Healthcare Solutions

• Genpact

• International Business Machines Corporation

• IQVIA

• NTT Data Corporation

• Omega Healthcare

• Parexel International Corporation

• Tata Consultancy Services

• WNS (Holdings) Limited

• Xerox Corporation

1. What was the size of the global healthcare BPO market in 2022?

2. What is the expected growth rate of the global healthcare BPO market during 2023-2028?

3. What has been the impact of COVID-19 on the global healthcare BPO market?

4. What are the key factors driving the global healthcare BPO market?

5. What is the breakup of the global healthcare BPO market based on the payer service?

6. What is the breakup of the global healthcare BPO market based on the provider service?

7. What are the key regions in the global healthcare BPO market?

8. Who are the key players/companies in the global healthcare BPO market?

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