KELSO FLOORS CASTLE

24/7 support at the press of a button

Find us on at

www.facebook.com/CareConnectDCC

For further information: 03000 262 195 care.connect@durham.gov.uk www.durham.gov.uk/careconnect

24/7 support at the press of a button Our community alarm service helps give you peace of mind.

Worried about a loved one, but still keen to retain their independence?

Care Connect supports vulnerable people of all ages, providing a monitoring and response service to people’s homes 24 hours a day, 365 days a year, offering assistance and reassurance whenever it is needed. There is a charge for the service and this will be discussed upon enquiry. If you have a relative, neighbour or friend who is vulnerable or socially isolated, Care Connect could provide a vital service. The service works by having an alarm unit with a pendant installed in the person’s home. The unit or pendant can be 6 | IN&AROUND

pressed for assistance at anytime and this will place a call directly to Care Connect’s control room. The service operates 24/7 so staff are always able to offer support and assistance, dispatch responders to someone’s home or contact the emergency services where necessary. More than 11,000 households in County Durham are benefiting from the service, allowing people to remain in their own homes for as long as possible. If additional support is required, numerous types of equipment called Telecare is available, including items for people at risk of falling, support for those with memory loss, or dementia, those www.durham.gov.uk/careconnect care.connect@durham.gov.uk 03000 262 195 For further information: www.facebook.com/CareConnectDCC Find us on at We’re there when you can’t be. suffering with epilepsy, or those that are deaf or blind. If you don’t want an assessment of your support needs through Social Care Direct, don’t worry. You can always purchase directly from Care Connect. An example of the technology available is a fall detector, an unobtrusive device worn about the person which identifies a genuine fall and immediately alerts the control room so appropriate assistance can be provided. For further information: 03000 262 195 care.connect@durham.gov.uk www.durham.gov.uk/careconnectones to remain independent for longer –if they have an accident, feel unwell or have a fall, we’ll send a responder to their home. Our personal alarms can help your loved

Peace of mind for you or a loved one this winter

The winter months can be a stressful time of year, remove some of the stress with Care Connect. We support vulnerable people of all ages to maintain their independence in their own home. We provide a monitoring and response service to people’s homes:

24 hours a day, 365 days a year, 7 days a week.

Care Connect offers assistance and reassurance at any time of the day or year. 100% of our customers reported that they were treated with dignity and respect by staff on installation of their equipment. 100% of our customers reported that they found Responder staff helpful.

Special Offer

Quote code

Winter21

for free installation, worth £33!

*Winter offer is available between 1st November – 31st December.

For further information: www.durham.gov.uk/careconnect 03000 262 195 care.connect@durham.gov.uk

www.durham.gov.uk/careconnect care.connect@durham.gov.uk 03000 262 195 For further information: Care Connect is County Durham’s alarm service that provides at home assistance, 24 hours a day, 7 days a week, 365 days a year. Our personal alarms can help your loved ones to remain independent for longer –if they have an accident, feel unwell or have a fall, we’ll send a responder to their home. We’re there when you can’t be. For further information: 03000 262 195 care.connect@durham.gov.uk www.durham.gov.uk/careconnect Find us on at www.facebook.com/CareConnectDCC Our personal alarms can help your loved ones to remain independent for longer –if they have an accident, feel unwell or have a fall, we’ll send a responder to their home. We’re there when you can’t be.Find us on atwww.facebook.com/CareConnectDCC