How to Keep it Professional While Resolving Work Conflicts The truth is that there are quite a lot of situations in which you’d feel like you want to smash a big vase against the wall. Work-related issues and conflicts are most certainly annoying and particularly disturbing. However, working in a hospital means that you are mature and clever enough to be able to resolve work conflicts professionally without having to cause any additional hassle. While the approach would be strictly dependant on the person himself, there are a few universal ones that you might want to follow. They are definitely going to help you with the stress release that you’ve been looking for. With this in mind, let’s not waste any more time and jump right to the good stuff. Related: 5 Ways Nurse Duties Have Evolved 1. Keep it private No one needs to know about the argument you are having, especially not the patients. This is why it is highly advisable and of great importance to take your argument and resolve it when you aren’t in the office. Failing to do so is going to result in complications and you might even get the police knocking on your door. 2. Be smart Do not jump the gun and reach conclusions which are based on a single conflict. The best thing you can do is nod politely and start contemplating about whether or not the opposing party actually has merit to his claim. If he does – you need to acknowledge it and try to best it. However, if the claim is deprived of all sense and meaning, you need to make sure that the opposing party knows it. 3. Stand on top of the conflict If you are a project manager, you need to build a name for yourself as the one who is in charge when it comes to managing a project. Even though this might not seem like a big deal to you, the truth is that there is a psychological barrier that has to be crossed when establishing authorities. Related: Top 5 Reasons You Should Get to Know Your Preceptor What is more, you may want to avoid acting like the boss. Having a work related conflict with a colleague could be potentially devastating for each one of you. If you do not manage to repair your working relationship someone of you might even have to quit their job or ask to get moved to another division.
The professional way to resolve a work conflict is to take the time to consider it. Determine whether or not the things that the one who is arguing with you have any merit to them. If they do, you need to account for it by acknowledging the fact that the opposing party was right in the first place. However, it’s also worth noting that a workplace conflict is rather common, especially if you are going to work for a large international company with thousands of people working in it. This is also going to ensure that the team managers are flooded with work and need to take more time to handle it all. This is going to compromise the integrity of your decisions. By not rushing into anything you are leaving yourself breathing room for negotiations. Make sure that you handle them in the best possible way without any excessive shouting or other kinds of nasty things. Related: Skilled Nurse Lynette F. Kmon, RN, RM, Grad.Dip.MW, to Be Published in the Worldwide Leaders in Healthcare Please follow us on Facebook, Linkedin, Pinterest and Twitter