InBusiness Magazine (Botswana) by InBusiness Magazine

BOTSWANA

n BUSINESS

magazine

inspiring THE entreprenuer

NOV-DEC’2014 - ISSUE 01

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21 year old Farming his way to the top

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Women’s Business The 5th annual

Women’s Business and Leadership Conference 2014

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44 PA G E

HANGOUT Kwa ga Ncinci CAREER Make a move,

climb that corporate ladder

TRANSPORT MOGUL 56

SEABELO on his business success

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STYLISH GADGETS The juiciest

portable gadgets for you

Film and television Production Studio

â&#x20AC;&#x153;Where it all comes togetherâ&#x20AC;?

email: info@gloo.co.bw web: www.gloo.co.bw Physical Address: Plot 22148, Unit 12A, Gaborone West Industrial, Gaborone, Botswana

C ntents NOVEMEBER / DECEMBER 2014

BUSINESS

Explore the business side of things 08 COVER STORY Transport mogul Seabelo, explains how he manages to stay successful in business 11 THE EXECUTIVE PROFILE CEO of Botswana Life 12 WOMEN inBUSINESS The 5th annual Womenâ&#x20AC;&#x2122;s Business and Leadership Conference 2014 14 YOUTH inBUSINESS 21 Year old Mmopi Thokana farming his way to the top 18 FINANCE inBUSINESS Financial terms every entreprenuer should know 22 LEGAL CORNER The legal aspects of starting a business in Botswana 24 MANAGEMENT What drives employee loyalty and motivates employees to give their best at work? 26 HEALTH GENERATION Learn more about the new juice shop

21 YEAR OLD FARMING HIS WAY TO THE TOP Mmopi Thokana

FEATURES 28 CAREER inBUSINESS Make a move, climb that corporate ladder! 38 SOCIAL RESPOSIBILITY Social Responsibility can help any business to succeed. 40 INSURANCE What kind of insurance coverage do I need for my business?

EXHIBITIONS

www.inbusiness.co.bw - Issue 01 - November - December 2014

TECHNOLOGY 34 SAVE YOUR DOCUMENTS Manage your hard drives in the cloud. 54 STYLISH GADGETS The juiciest portable gadgets for you

SALES & MARKETING THE LITTLE THINGS THAT COUNT IN THE CORPORATE WORLD

30 CONNECT WITH YOUR CLIENTS Business Owners need to be Main Salesperson 31 EXHIBIT YOUR PRODUCTS How important are business exhibitions to Businesses?

CULTURE & LIFESTYLE TOP INSPIRATIONAL MUSIC

42 THE BIG 5 ART EXHIBITION Botswana National Museum hosted a multinational art exhibition by five artist, titled “the Big Five”. 44 FOOD: HANGOUT KWA GA NCINCI What started off as passion for cooking, is now turning Ncinci into a household name. 46 DRINKS : RED WINE Know your red wines 48 GROMMING A men’s aid to skin troubles; Razor bumps 52 REVIEWS Pure motivation for your soul, Music, Movies and Books

KWA GA NCINCI

Editorial All the hardworking career and business people and those aspiring to be successful in business, this is especially for you… A new year is almost here. It is time to bury old habits, re-invent yourself and prepare to excavate the gold that’s definitely coming with 2015. Worry not; the first ever issue of InBusiness magazine dishes out on all the ammunition you’ll need to protect yourself against the malevolence of failure. Apart from the fact that the content herein makes for a great read, you don’t need to be eagleeyed to notice the fashion in which it urges you to change your ways for the better. If you find yourself identifying with the business ways of the business women and men featured in here, kudos to you! But there’s no need to despair if you’re still lagging behind; just take heed of the dos & don’ts presented here. Read more of InBusiness in February. Merry Christmas! May the New Year be good to you & your business.

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www.inbusiness.co.bw - Issue 01 - November - December 2014

DISCLAIMER: InBusiness considers all its sources reliable. However, inaccuracies can occur. As such readers using this information do so at their own risk. Each business opportunity and/or investment inherently contains risks. It is suggested that prospective investors consult their attorneys and/or financial advisors. InBusiness is published with the understanding that the publisher is not rendering legal services or financial advice. Although persons and companies mentioned herein are believed to be reputable, neither InBusiness nor any of its employees, or contributors accepts any responsibility for their activities.

LETTERS TO inbusiness Do I really need a website? My business is very small, just me and two employees, and our product really can’t be sold online. Do I really need a website? Lebo Mokgosi

Answer

Like many small business owners, you believe your business cannot benefit from having a website and that you don’t do online transactions. These are misconceptions. Today, more and more consumers use the Internet to search for the products or services they need. Your small business will gain credibility by having a website. Without one, potential customers will go to your competitors that do have one.

A company website also provide relevant information about your business, like your company profile, contacts, products, services, prices etc. and that information is available 24/7. Even if you are running your small business from home, you still need to have a professional website. Having a website is beneficial since you do not have a storefront to promote your products. So I suggest you invest in a website. A static website would cost you about P3, 500.00 and in most cases this includes hosting, domain registration and company email addresses. Thank you Lebo for your email. SME Marketing Advisor

“You shouldn’t focus on why you can’t do something, which is what most people do. You should focus on why perhaps you can, and be one of the exceptions.” – STEVE CASE, CO-FOUNDER AOL

in BUSINESS NEWS Botswana launches state owned oil company Botswana’s President Seretse Khama Ian Khama on launched Botswana Oil Limited (BOL), a 100 percent government owned petroleum company. Petroleum products are important inputs for Botswana’s mineral production and power generation, as they are supporting operations of the country’s diamonds mines, said the president at the launch and brand reveal of the entity.

SOUND BITES

Join the conversations at: twitter.com/inbusinessbw

TWEETS (@successmagazine): “A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.” -- John C. Maxwell

@DrDD_AfroBotho Who are you not to be...? Answer that for yourself. Me? Who am I not to be the best that I can be? A Botho ambassador! I am because you are

(@Paulo Coelho) Life has a way of testing a persons will, either by having nothing happen at all or by having everything happen at once.

(@mmasekgoam) Women have a unique role in economy , contributing to discussion on Breaking the glass ceilingwomen in Business in Africa at Global Expo

FROM THE WEB Olebeng Ngwakwena. Executive Director NOVARE® “We need to go out and find successful companies in Botswana, even those that are growing and invest in them. They need private equity investment from our own money. Look at companies like Choppies, CA sales, petroleum companies such as Excess Petroleum. They went into areas traditionally believed to be a preserve of foreign based companies’. source: http://businessleaderslive.com

COVER FEATURE

nBusiness took note while the country’s most legendary business mogul unveiled how he has ensured his stay in business. Best known by his first name, Mr Seabelo Tlhaselo of SEABELO EXPRESS has made his mark in the public transport commerce and has even received acknowledgement letters from the current Head of State Ian Khama and his predecessor Festus Mogae for that. Here is an interesting revelation of the principles his business lives by:

HALLOW THE CUSTOMERS

He says in this regard that his business purports to serve people. As such it is his philosophy that the customer must come first. ‘I ensure that we bring the best customer service and quality to the people.’ Seabelo Express has utilized the fruits of technology

by introducing in its buses electronic ticket machines and swiping machines. It is without a doubt that this was a strategy to ensure convenience and efficiency in the favour of the customers.

pointers by:

SEABELO

on his business success secrets

Compiled by Ednah Ncube BE HANDS ON

It is customary for most business owners to delegate their work. Though this leaves time for the boss to focus on other areas of the business, Seabelo takes pride in the fact that he’s fully committed to his work so much so that he is religiously at the office from 5a.m to 7p.m. He remarks that ‘I have engaged managers to act in my stead but I love the transport business, there are things that I personally do and there are things that I delegate.’ He takes an active role in especially ensuring that he keeps his staff happy as this in turn safeguards consistency as well as sustainable management of the affairs of his business.

www.inbusiness.co.bw - Issue 01 - November - December 2014

RISE ABOVE HURDLES

Like every other person in business, this public transport magnate is not immune to challenges. There has been a point where his difficulties, both personal and business related, came in the way of his progress. One of his buses was involved in a fatal accident this year and to him, the fact that lives were lost counts as a set back because ‘you can never replace a person. If they’re gone, they’re gone forever and these are the people that I’m in business to serve.’ As a way of moving forward and preventing this sort of thing from happening in future, he has invested in a computerbased way of monitoring the buses during travel. Needless to say, the fact that he’s still in business and thriving goes to show that positive actions are taken to ensure that the business endures beyond the challenges.

GIVE BACK TO THE COMMUNITY

ALLOW THE BUSINESS TO GROW

More often than not, you find that it is easy for a business to be stuck in a rut- doing the same predictable things over and over again. Whereas there’s an immeasurable amount of comfort in doing things the way you’ve always been doing them; Seabelo finds that there’s great reward in shifting things around. ‘I have expanded the business internationally. I have buses transporting people to Bulawayo now.’ He says. It may also be of interest to know that Seabelo Express is selling all the old buses and getting new ones, not only for the good of the customers but to breathe in a surge of fresh air to the business as well.

Just as other business men of great repute, Seabelo embraces the concept of social responsibility. Although the focus must be on maximizing profits, this particular business man sees it fit to allow his business to lend out a helping hand to society time and again. Seabelo Express has for example adopted a school for which classrooms have been built by the company as a result. In the same essence, Seabelo Express has received a presidential award for donating and conveying food in the company’s trucks from Botswana to Somalia. Over and above, transport assistance has been provided during funerals where such assistance has been sought and the handicapped are transported for free.

THE EXECUTIVE PROFILE

Chief Executive Officer of BOTSWANA LIFE

MRS Catherine Lesetedi – Letegele Catherine Lesetedi-Letegele is the Chief Executive Officer of Botswana Life Insurance Limited, the largest and oldest life insurance company in Botswana with a market share of more than 80% and more than 200, 000 individual clients and over 250,000 active individual life policies. She’s an accomplished insurance professional, a business leader and executive with over twenty years’ experience in life insurance. Under her leadership, Botswana Life has undergone significant transformation, from a traditional and conservative company to a large but agile, forward looking and customer responsive institution. Examples of this transformation include a number of initiatives, including but not limited to the implementation of a fully-fledged call centre, introduction of multiple distribution channels – banc assurance, mobile money, post office; introduction of a Life Rewards a prepaid visa card and a loyalty card. The company continues to look for innovative ways of maintaining its competitive edge by embracing new technological solutions. Mrs. Lesetedi – Letegele is the current President of the Insurance Council of Botswana and sits on two Boards, a reinsurance company and a funeral services group.

She holds a BA in Statistics and Demography from the University of Botswana in 1991, Management Development Programme 1996 through the University of Capetown Graduate School of Business. Higher Certificate in Insurance (HISC) through IISA in 2007, IISA Programme in Advanced Insurance Practice (UNISA -2009). She is an Associate Member to the Insurance Institute of South Africa (IISA). She also holds a Certificate in Leadership from Cornell University, USA, NYC – June, 2013. In addition Mrs. Lesetedi- Letegele has attended Strategic Leadership through Coaching, Coaching for Excellence programmes through the UCT Graduate School of Business as part of her personal and leadership development and in particular coaching as a vocation. She is a winner of the Sanlam Group Chief Executive Officer’s Eagle Award, the award was in recognition of her achievement in growing Botswana Life’s Corporate Business market share from 35% in 2007 to a sterling 80% in 2009. Ms. Lesetedi-Letegele, was a finalist in Africa’s Most Influential Women in Business and Government. SOURCE: limraemeaconference.com

WOMEN inBUSINESS

ead of Gender Unit at Southern African Development Community (SADC), MathibaMadibela said, in her speech at the 5th annual Women in Business, Leadership Conference held in Gaborone, that “Research findings have indicated that in the Southern African region, women are predominantly in SMMEs, most operating in the informal sector and cross border trade forms, for example women in Zimbabwe sell arts crafts in Botswana while Batswana women buy clothes in China to sell here.” She however, emphasised that access to finance, limited management skills, patriarchy, stereotyping, low-level risk taking attitude as well as lack of access to property which is usually required by financial service providers were some of the challenges that prevent women from growing their businesses from micro business level to a macro business level. Mathiba-Madibela stated that Botswana still had a long way to go in adjusting trade policies that will support the advancement of women in business. On a lighter note, Chief Executive Officer of Botswana Life Insurance, Catherine Letsetedi-Letegele, encouraged the lady guests to get into the habit of reading as it contributed to where she is. “It does not have to be a big thick novel,” she said, “I usually read very small books which my husband usually teases me about, but I make sure that I read every day without fail, whether it is a book or a glossy Hollywood news magazine, I never go a day without reading.” The directors of a 100% citizenowned Afrimond Diamond and Jewelery Institution, a diamond dealer with polishing and cutting facilities, Todd Majaye and Ditshupo Maje who presented on opportunities for women in the Diamond industry, also urged the women to read so that they can be in the know about the general status of the economy for them to be able to identify where opportunities lie.

The 5th annual Women’s Business and Leadership Conference 2014 The speakers at the Women’s conference were mainly women that have reached exceptional achievements in their careers, sharing their experiences and expertise with other women. CEO of National Development Bank, Lorato Morapedi, Magdeline Mathiba-Madibela, Head of Gender Unit at Southern and special guest Pria Hassan , Managing African Development Community, Director of Women of Africa Investments Boitshwarelo Lebang, manager of from Durban, South Africa. Corporate Communications at Botswana Development Corporation, Ratafina Donco from Centre of Development Enterprise

www.inbusiness.co.bw - Issue 01 - November - December 2014

EVENTS International Women’s Day

8th March Make It Happen is the 2015 theme for international womens day global hub, encouraging effective action for advancing and recognizing women. “The story of women’s struggle for equality belongs to no single feminist nor to any one organization but to the collective efforts of all who care about human rights” Gloria Steinem

YOUTH inBUSINESS

: ‘Am from Lotlhakane and I would like to be an inspiration to young people in my home village.’

= ‘In business, time is too precious. no second should be unaccounted for.’

< ‘I can’t take all the credit for making this business a success. I’m thankful to my team of gogetters.’

; ‘I constantly need to beat myself in line. Without focus and discipline, there’s really no point in trying.’

www.inbusiness.co.bw - Issue 01 - November - December 2014

21 YEAR OLD

Farming his way up to the top Having spent most of his school days in urban South-Africa; the young Mmopi Thokana knew nothing about farming and never even imagined venturing into this field. But the tragic loss of his father at only 17 shifted his view of the world. .

‘

Now that dad is not here, we’ve lost our bread winner; what’s the way forward and how are we gonna sustain ourselves now?’ He said this to his mother, who can safely be regarded as his business partner. Luckily his father had left some money and his mother had always been careful with using and saving money. It goes without saying that most people, kids and adults alike, would jump at the first opportunity to use up any money that comes their way. But when Mmopi became aware that he was a beneficiary to his late father’s money, his first instinct was to ensure that it never runs out and this he would do through business. Ideally, he would’ve preferred to venture into the fitness industry but his mother advised otherwise. While running a gym has benefits of its own, he shared his mother’s vision that agriculture was the better option particularly in Botswana.

by Ednah Ncube

In 2010, the farming idea materialized when he purchased his first tractor. Under the auspices of the Integrated Support Programme for Arable Agricultural Development (ISPAAD) - a government scheme; the business was able to stack up its own finances through ploughing for different entities. And selling to the Botswana Agricultural Marketing Board (BAMB) was one other route that was instrumental in taking the business off the ground. Mmopi had initially envisioned that should his attempts to farm be in vain within two years, then he would consider venturing into a business of a different sort. Thanks to the hard work and determination that was put in, the farming business proved to be promising even before the two years expired. Today, at the age of 21, this young man has two farms and three tractors operating under the business nameGREENER PASTURES.

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Mmopi is a fulltime student at the university of Botswana and works at his farms during school vacations. Quizzed about where he intends to see his business in years to come, he answered by saying ‘running a business is a lot like being in a romantic relationship, you ask someone out, date and if compatibility is proven, you marry them and raise kids together.’ In other words he fancies the idea of being in a long-term relationship with the business he has grown to love. He wants ‘Greener Pastures’ to make him a millionaire by the age of 25 and he is confident that this is not a far-fetched dream. He believes that so long as he does not give in to the temptation of spending unnecessarily, his dream should materialize. It is conceivably a unique feature that Mmopi is not only a farmer but a scholar and a musician as well. He studies Fine Arts at the University of Botswana and engages in rap music making in his spare time. He emphasizes the importance of maintaining a healthy balance amongst his three interests. According to this zealous young man, if the three were to be put in a hierarchical order, farming would be at the apex. So he goes out of his way to ensure that innovative ideas are injected into the business every now and then. And when the pressure is too much, he has his equally indomitable team to help out. While it is only natural to be content

Mmopi is a man of Faith and as unpredictable as farming is, praying comes in hand when things threaten to go astray. when one’s efforts are met with triumph, the young farmer always makes it a point to step out of his comfort zone. It is how a business grows and thrives, he says. ‘I want to build an empire in farming. It is my dream to be in farming, what Seabelo is in the public transport commercea force to be reckoned with.’ Mmopi admits that just like in every business, challenges are inevitable but the secret is choosing to rise above these challenges and keeping one’s eye on the goal. He says that in farming, the biggest challenge is that rain which catalyses the whole business is a thing of nature and cannot be controlled. So he plants his seeds and hopes wholly that it rains.

‘I want to build an empire in farming. It is my dream to be in farming, what Seabelo is in the public transport commerce - a force to be reckoned with.’

FINANCE inBUSINESS

Financial Terms Every Entrepreneur Should Know

INANCE

You donâ&#x20AC;&#x2122;t have to be an accountant or an MBA to do a business plan, but you will be better off with a basic understanding of these essential financial terms. Otherwise, youâ&#x20AC;&#x2122;re doomed to either having somebody else develop and explain your numbers, or not having your numbers correct.

assets Cash, accounts receivable, inventory, land, buildings, vehicles, furniture, and other things the company owns are assets. Assets can usually be sold to somebody else. One definition is anything with monetary value that a business owns.

www.inbusiness.co.bw - Issue 01 - November - December 2014

Article by TIM BERRY

LIABILITIES Debts, notes payable, accounts payable, amounts of money owed to be paid back.

CAPITAL Capital (also called equity): ownership, stock, investment, retained earnings. Actually thereâ&#x20AC;&#x2122;s an iron-clad and neverbroken rule of accounting: Assets = Liabilities + Capital. That means you can subtract liabilities from assets to calculate capital.

SALES

Exchanging goods or services for money. Most people understand sales already, but the timing of sales is important. Technically, the sale happens when the goods or services are delivered, whether or not there is immediate payment, and regardless of how long ago you paid for what youâ&#x20AC;&#x2122;re selling. page21

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FINANCE

cost of sales Cost of Sales (also called Cost of Goods Sold (COGS), Direct Costs, and Unit Costs): the raw materials and assembly costs, the cost of finished goods that are then resold, the direct cost of delivering the service. This is what the bookstore paid for the book you buy, it’s the gasoline and maintenance costs of a taxi ride, it’s the cost of printing and binding and royalties when a publisher sells a book to a store for resale. And timing is important for this one too: it gets into the books at the same time that the sale is made, regardless of when you bought it or paid for it.

expenses Expenses (usually called operating expenses): office rent, administrative and marketing and development payroll, telephone bills, Internet access, all those things a business pays for but doesn’t resell. Tax and interest are also expenses. And the timing is supposed to be when you are committed to the expense, regardless of when you pay for it.

profits Profits (also called Income): Sales less cost of sales less expenses. Expenses in this case includes depreciation, amortization, interest, and taxes. And if you don’t know what depreciation or amortization are, don’t sweat it, neither one of them belongs in my list of six essential terms.

Sure, you can spend a lifetime analyzing and getting to know the ins and outs of it, but these are basics every business owner and entrepreneur should know. In my opinion.

LEGAL CORNER

THE LEGAL ASPECTS OF STARTING A BUSINESS IN BOTSWANA

here is an assembly of legal issues to consider when starting a business anywhere in the business world. Everything from the business name; to its structure; to its operation and to everything in between has legal implications. In Botswana, some of the essential requirements for incorporating a company can be found under PART II of the Companies Act (CHAPTER 42:01) The following may serve as guidance regarding the procedures to be considered by a newbie business; CHOOSE a BUSINESS NAME- One must ensure that the name they intend to use is not already being used by another business. This can be insured by searching the availability of the name on the Ministry of Trade & Industry database (www.mti.gov.bw). Once approved by the Registrar, the company name is reserved for a period of 30 days. SIGN THE DECLARATION OF COMPLIANCE- The fulfilment of this step is to provide an assurance to the Commissioner of oaths that relevant statutory requirements under the Act have been complied with. The signatory can either be the entrepreneur himself or an authorised agent/representative. REGISTER THE COMPANY- This is done at the office of the Registrar of Companies. The entrepreneur/agent must submit a completed application form, along with the name reservation certificate and the declaration of compliance. PUBLISH THE INTENTION TO ACQUIRE a LICENCE TO OPERATE THE DESIRED BUSINESS- The requirement is that the potential company must advertise in the government gazette a notice of its intention to apply for the relevant license. The notice must appear in two consecutive issues of the official gazette. ALLOW INSPECTION OF COMPANY PREMISES- Before start of business, the intended premises must be inspected by the Health Department, Environment Department and/ or Town Planning Department of City Councils to ensure

compliance with minimum standards. OBTAIN AN INDUSTRIAL LICENCE- Business initiators can either obtain an industrial license from the Industrial Affairs Department, Ministry of Trade and Industry or a trade license from City Councils. OPEN A BANK ACCOUNT-Although this is not a strict requirement under the law, it may work in one’s favour to open a bank account solely for the business. This way, there is not only a separation of personal and business monies but an insurance of the much needed satisfaction to relevant government officials as well as proof of accountability and transparency in business dealings. ACQUIRE A TAX IDENTIFICATION NUMBER (TIN) - The relevant agency here is the Botswana United Revenue Services (BURS). This number serves to create the company’s credit file with various business credit agencies. Usually, creditors use this number to determine whether or not to extend credit to a company. REGISTER FOR VALUE ADDED TAX (VAT) – For this, go to the Director of Customs & Exercise. Registration depends on whether the business goes over the threshold or is expected to. If the turnover of total sales exceeds the threshold, a failure to register may result in a fine. REGISTER EMPLOYEES FOR WORKPLACE INJURY INSURANCE- For this particular requirement, the agency to go to is an Insurance company. Under the Workers Compensation Act, companies must provide their employees with workplace injury insurance. For each of the above practices, charges may accrue. The list is not exhaustive & may be contingent upon the type of business being pursued. Some steps are mandatory and some not. In any case, it would without doubt be of benefit to find out extensively the procedures to be fulfilled when getting into business. .

www.inbusiness.co.bw - Issue 01 - November - December 2014

PATRIOTIC KNOWLEDGE

Understanding Botswana rental income TAX L

etting and leasing of property (land, buildings and other properties) is considered a business activity under Section 2 of the Income Tax Act. Consequently, rentals, premiums and the right to have improvements effected on leased out land and buildings/paid to the owners of such properties are regarded as income arising from that activity. The gross income of the owner of such property (the lessor) includes: â&#x20AC;˘ The gross rent payable â&#x20AC;˘ A premium or other consideration (in addition to the rent) which is payable by a lessee for the right of use or occupation of the property; and â&#x20AC;˘ If there is an agreement that the lessee should effect improvements on the property,

the amount stipulated in the agreement as the value of the improvements to be effected. It is worth noting that, expenditure such as mortgage interest, rates and repairs are allowable deductions when computing rental income for tax purposes but payments relating to improvements to the property and mortgage loan are not allowable since they are capital expenditure. Rental Income, be it from a backyard room or any other property, should be reported with other sources of income to the Commissioner General on yearly basis. Clients/taxpayers who have rental income(s) are therefore advised to submit tax returns declaring their rental incomes together with other sources of incomes.

SOURCE: BURS

MANAGEMENT inBUSINESS

“I wish my employer would provide me with higher pay.”

What drives

employee loyalty and motivates employees to give their best at work?

re you an employer facing retention problems? Then these may be some of the areas that your employees are concerned about. However, is it fair to claim that these reasons are the same for all employees working in an organization? Probably not. Different people have different motivators to work – for example, a person who desires opportunities for work travel may prefer working in a larger firm with travel opportunities. This implies that SMEs should consciously understand employees’ motivations across various segments and to align their Human Capital policies and practices to address these different needs. For example, SMEs should recruit candidates whose values are aligned with the company’s core values.

The importance of SMEs having good Human Capital practices and having a healthy organizational culture as enablers to engage employees. Specifically, the top three key strategies to increase engagement level are 1. Organizations rewarding and recognizing staff for excellence;

similar industry. While numerous studies have proven that money is not the sole determinant to work, SME bosses cannot discount the necessity of providing a competitive compensation package to attract and retain talent. For flexible work arrangements to be successful a culture of openness and trust is key; measure performance outcomes and not face time helps.

2. Staff achieving work-life harmony 3. Immediate supervisors motivating and guiding staff at work Continuously keep abreast of industry trends and best practices. Specifically in the area of compensation package, SMEs need to ensure that they are offering a competitive compensation package. This ensures that an employee doesn’t feel too worse off compared to his or her peer working in a

www.inbusiness.co.bw - Issue 01 - November - December 2014

Most bosses need employees to be physically present in the office to believe that work is being done. So how can we then change this mindset? • Employees need to be accountable for the assignments given to them and their whereabouts when they work out of office. When working out of office, employees should be accessible e.g. via their mobile phones, emails or even through Internet chat functions.

ervisor “My sup owledge n k e h t e av doesn’t h She is . k r o w f ea o y in this ar ovide an r p o t e l unab e.” guidanc

• Top management needs to change their belief that work is being done only if employees are present in the office. The management should also not view employees working out of office as a sign of laziness. Leaders need to assure their employees that their performance is assessed based on the deliverables.

more time guiding their subordinates. The reverse is true – unless there is a culture that emphasizes the importance of mentoring and coaching, the propensity for supervisors spending time guiding and motivating their subordinates will be lesser. As such, what should SME bosses communicate to supervisors?

A culture of accountability and trust built in an organization enables work flexibility to be introduced for the benefit of both the employees and the company.

• Supervisors should be mindful of their roles and duties in developing their subordinates.

Build Leadership Capability; being a good “manager” doesn’t necessarily mean being a good “leader”. In a firm that expects its immediate supervisors to guide and motivate employees at work, it is natural to expect these supervisors to spend

• Supervisors should be assessed based on the ability to mentor and guide subordinates. A culture of coaching and mentoring sets the expected role that immediate supervisors bear upon their appointment. It also defines what the company stands for – a firm that takes the development of its employees

“I f red o do.” o b I o am s ork that the w

seriously. An organization’s culture is unique to the respective firm. It should reflect the employee’s desired state, rather than having it being imposed by a third party. While SMEs may, at times, appear less attractive to work for, good Human Capital policies, together with an organisation culture that reflects what its employees desire will result in higher employee engagement level. In the long run, employee retention rates will increase. The above measures can be achieved by SMEs. Getting a job is one thing and climbing the corporate ladder is another ballgame. It takes talent, strategy and hard work.

ENTERPRISE FEATURE

Health Generation Michelle Phetlhe Interview by Michelle Phetlhe Location: Airport Junction, Gaborone

Michelle sat down with Lesego Mathware, owner of Health Generation to give us an insight on his new business.

Please provide me with a brief description of your business.   Our business is Health Generation, Botswana’s first and only juice and salad bar operating from Airport Junction.

Why are you in this type of business?   Personally motivated by improving my health and providing a service in Botswana that I know consumers desire for. Additionally, I’m in the business to capitalize on the growing trend of people being healthy and seeking food that fuels them and not fill them up.

Is there a story behind your business name? Its simple, Health Generation represents all generations that seeks to live and lead a healthy lifestyle.

What kind of customers are you looking to attract? We are currently attracting all customers across the spectrum, we see traffic from the affluent customer who understands the product and is willing to pay, and we also see a rising trend with the middle to below middle class consumer who understands the benefits of our product. Lastly, generations across board, both old and young have embraced our product. The product is borderless, it’s a health product and that does not have colour, age, or style, it’s all about LIFE.

How is this location suitable for your business? We are located at Airport Junction Mall, Botswana’s largest and most affluent mall located in Gaborone. This location gives us access to traffic that comes to the mall in the mood to shop already so it benefits us. Consumers in Botswana are fast becoming aware of what the market has to offer but most importantly, they are more powerful than before as they are empowered in making choices of where and how they spend money. Airport Junction Mall is ideal as it gives us the solid identity we need as a new business.

www.inbusiness.co.bw - Issue 01 - November - December 2014

Health Generation represents all generations that seeks to live and lead a healthy lifestyle.

How do you stand out from your competitors? â&#x20AC;¨ If you refer to all beverages as competitors, then I would say we are not doing too shabby seeing that we are hardly a year old. Currently we believe we do not have anyone doing what we are doing so we are just enjoying this little space we are in at the moment. First to market advantage obviously works for us but its important to note that, as much as we are the first and only one to do what we do, we are competing with all beverage products, watery happens to be our only compliment and the rest is competition which is good.

What are the biggest hurdles in running a business of this kind? How do you escape them? We do not necessarily have hurdles, we have lessons we embrace and learn from. Any new business will struggle from the start but with a solid management and a unique product offering, it should prevail. We are young, we are crazy and are breaking all the traditional rules in retail, which is fun, and our clients embrace that difference about us. The world we live in is constantly changing, so thanks to our thought process, we do not escape reality but embrace it and keep it moving.

Do you do marketing for your business? If no, why not? If yes, how so? We do not do any marketing whatsoever in our business, our marketing is our products which customers embrace and talk about. The believe is that, as a new company we should be marketing, we take the opposite and believe in organic growth. Often times marketing can confuse people into thinking they have a good product when itâ&#x20AC;&#x2122;s just the marketing doing the talking. Gone are the days of business to consumers, we are creating what we call human-to-human interaction through juice.

Are there any ethical concerns for this type of business? â&#x20AC;¨ Ethics is involved in each and every business; our ethical promise is that we use the best quality fresh produce we can possibly find in the market. Our promise to customers is a threestep process, product, process and presentation. Additionally, we are encouraged and determined to work with local farmers to ensure that we can contribute to the communities involved in farming.

What does the future look like? (Regarding your business) The future is what we make of it, we have a solid expansion plan that we hope to roll out in 2015, PEACE LOVE AND JUICE!

CAREER

Make a move, climb that corporate ladder! It is common to find folks who have occupied the same position for over five to 10 years! That is called career stagnation. You risk being vulnerable to your current employer as your transfer price (extra pay to leave your current job) lowers due to real or perceived limited experience. The three secrets for your career progression are (i) Training, (ii) Exposure or Travel and (iii) Networking Training Does your job provide you with opportunities to gain new technical and life skills? Every business is now driven by technology. Without adequate training, you risk being obsolete. In addition to specific work skills, you must attain general skills. It is good to learn about your company’s bespoke technologies, policies and processes, etc. However, such training won’t make you special or improve your transfer price. Your job should give you critical skills like leadership, communication and general ICT security. Note that success in your career should error on being externally driven than internal. I mean, your

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employer’s major competitors should know of your existence in terms the business they lose due to your brilliance for example as a top designer or marketing team leader.

Note that success in your career should error on being externally driven than internal Tip: check your corporate strategy and see which product or department is identified as high growth or cash cow. Ensure you are in that department. For example, if you work in a bank, being in on-line and mobile banking department is a good bet. Banks are being threatened by new technologies like mobile

money, m- banking and e-banking. They are looking at integration. How is your current job helping your employer fix their worries and future growth priority areas? If you are in audit, which skills are you gaining beyond the traditional to ensure you can provide assurance in such new areas? Keep being relevant. Exposure or travel They say, seeing is believing. And they are right. By far, the best education is when you travel and see how others do it. Before my first visit to Kampala city, a neighbor who had just returned to the village for New Year’s holidays told us a story of “a door which opens itself when you get in front of it.” We told him off to stop lying. Considering the underdevelopment in our village, we could not visualize a thing like that. You can imagine how my minds were ‘opened up’ a year later when I visited the city for the first time and went in front of a door that indeed opened itself for me! I was surprised and almost ran away thinking it was a magician wanting to swallow me. Exposure is the best teacher. It made me believe that

everything is possible. So, how is your current job giving you opportunities to travel the world to see and believe? As an ICT security expert, I have travelled and seen how what many think is impossible is possible with technology. I know how easy it is to hack into most of the corporate systems remotely which their CEO’s or IT folks have convinced themselves that

‘If you don’t see travel opportunities coming your way in your current job at least once within three years of working, seek advice from your supervisor.’

is impossible. I have seen how someone can take over your emails, read them

before they arrive in your in box and decide which ones you can receive! The point is your job should give you an opportunity to travel to other countries and companies to study or benchmark. This will increase your exposure, expand your networks and give you more opportunities to show case your talent. If you don’t see travel opportunities coming your way in your current job at least once within three years of working, seek advice from your supervisor. Get off your chair and seek for the opportunities to travel! Network Does your job give you opportunities to meet new people? Networking is about expanding your social circles. As Charlie Tremendous Jones once said “you will be the same person in five years as you are today except for the people you meet and the books you read.” And guess what, he is damn right. Identify the places where your company’s and competitors top honchos retreat, and be there. Let them see your face often. People give opportunities to people whom they know and can trust.

SALES

SME BUSINESS OWNERS need to be Main SALESPERSON

Centre Horticultural Cluster showcasing their products at the LEA Fair. Norah of Black Secret explaining her products to potential clients at the Gender Affairs’s National Women Expo 2014 held in Gaborone.

had the opportunity to talk and work with small business owners, it has become increasingly apparent to me how important it is for the business owner to play an integral part in the sales function of their business. Most small companies whose owners were highly involved in sales activity seem to grow while those where the owners were not involved seem to die or remain stagnant even after months and years of operation. The more information I get, the clearer it becomes that this is a key element to the success of small businesses. Owners for startups and existing small businesses must be very active in selling and promoting their products and services since they know and understand their products and services better.

It’s clear that one characteristic an entrepreneur/small business owner must possess is to be very active in both sales and marketing. This does not mean that the entrepreneur should not develop a sales system that a sales team can follow in a standardized fashion. This type of system is critical if any small business owner wants to have a business that doesn’t depend on him. But it is also very important that the small business owner stays involved in sales all the time. As the company evolves and develops standardization, then the role of the owner can shift towards marketing, but either way, the involvement of the business owner in sales and marketing activities seems to be critical. So even if you don’t like sales or marketing, I suggest you start learning about it and get good at it – it could double your company’s growth rate!

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Some of the exhibitors at the 2014 National Women Expo

Local designers, Black Trash and one of the models showcasing their designs at the Wedding Expo held at MASA in Gaborone

How important are Business Exhibitions to Businesses? Exhibitions are excellent for people to

view and experience your products or service. Being face-to-face with potential customers and suppliers is arguably the best way to promote your business as any questions or queries can be clarified with you in person: as a result, exhibitions can usually generate business leads. The added advantage of exhibitions is that they usually offer free publicity as journalists and photographers will nearly always be present. It is a good idea to make your display as interactive as possible allowing people

to handle and experience your products. The use of video is common although you should limit the length of the feature to, say, three minutes (on a continuous loop) as people do have a limited attention span. Each year, there are hundreds of exhibitions being held all over the country and cover practically every field of business, for example the National Women Expo, BOCCIM Southern and Northen Expos, Global Expo, Wedding Expo and many other exhibitions. You should therefore have no problem of finding an exhibition that suits your product or service.

TECHNOLOGY

Manage your hard drives in the cloud Cloud storage can save your business. Disasters happen, devices get misplaced and you never know when you’ll need access to your files on the go. Whether your mobile device gets lost or stolen or you need instant access to your documents, cloud storage places all of your data at your fingertips.

mall businesses face big challenges when it comes to adopting new technologies. From significant financial considerations to obstacles with implementation and — due to the rapid pace at which technology changes — fear of obsolescence, many small businesses are hesitant to make any technological changes to their operations. However, forgoing new technologies isn’t always the best move for small businesses. Staying with old — and even antiquated — systems can actually end up becoming more costly to small businesses. Solutions such as cloud computing, can help businesses immensely by making it easier to run the business, offering more efficient processes and providing more effective ways to store content. Cloud storage serves several purposes. It can act as a Webbased external hard drive without the clunky hardware; a data backup source for disaster recovery; a file-sharing platform to collaborate with or send supersize files to clients and colleagues; and a productivity tool for anytime, anywhere access to your files from any device. Cloud storage solutions can spare you many headaches while also helping you become more efficient in handling and accessing your files. Here are the 5 cloud storage solutions that we selected for small businesses.

Dropbox Dropbox is one of the most popular cloud storage solutions available. You can store, share and sync data across all devices via the Dropbox app or the Dropbox website. Access your files anywhere, from desktop computers to laptops, tablets and smartphones. Those who sign up can download the Dropbox app to get started. Users get 2 GB of free storage, file sharing and syncing and security features like SSL encryption, twostep authentication and mobile pass codes. For more storage, Dropbox offers paid subscriptions starting at 100 GB for $9.99 a month per user. A business account with unlimited storage is also available for $15 a month per user, which includes enhanced security, team management tools, and priority email and phone support. Website: www.dropbox.com

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JustCloud

JustCloud is a simple, fast and secure online stora ge provider. Ju st Cloud automaticall y backs up d o cu photos, musi ments, c and videos stored on a user’s comp uter to the cl oud so they are never w ithout their fi le s. JustCloud files are acc essible from anywhere a anytime and t offer unlimit ed storage, 100 percen t automated backups, an the ability to d sync multiple computers and mobile device apps. JustCloud also offers co mplete data security and 24/7 technic al support. W ebsite: www justcloud.co . m

Amazon Simple Storage Service (S3)

ive Google Dr ring just for sto orage isn’t r

For people who ne ed bigbusiness cloud stor age on a small-business bu dget, Amazon Simple Storage Se rvice (S3) offers advanced fe atures with Web-scale compu ting capabilities at an affordable pr ice. Small businesses get ac cess to the same cloud used by Am azon and its big-name custom ers — such as Netflix, Pinterest and NASDAQ — which is a highly scalable infrastructure that comes with the same security, reliability and speed that the co mpany offers to its big customers. Businesses can store and distribut e documents, media, applications and other types of files; impl ement backup, archiving and disa ster-recovery systems; and host their website on Amazon’s serv ers. Amazon S3 is free and com es with 5 GB of storage and 15 GB of data transfer a year. Ti ered pricing is available for additio nal storage and bandwidth ne eds. Website: www.aws.amazon .com/s3/

Cloud st tform fo o a great pla files; it’s als n. Google ollaboratio real-time c ee cloud 15 GB of fr Drive offers as access to well storage as roductivity eb-based p W Google’s dit and can save, e suite. Users on Docs, rs to work invite othe gle’s Slides (Goo Sheets and ffice’s Microsoft O versions of rPoint, l a n d Po w e Word, Exce oogle ) right on G respectively ditional storage . Ad Drive itself hased for a rc u p can be starting bscription, monthly su ebsite: r 100 GB. W at $4.99 fo le.com drive.goog

Ubuntu One

includes simple cloud storage solution that On a budget? Ubuntu One offers a e. ile access for a low monthly pric The file sharing, device syncing and mob on devices running the Ubuntu Ubuntu One client comes preinstalled ded for Windows, Mac, Android and operating system and can be downloa can ive 5 GB of storage for free, or you iOS devices. Users who sign up rece r. yea a for $2.99 a month or $29.99 purchase 20 GB of additional storage Website: one.ubuntu.com

FEATURE

CORPORATE SOCIAL RESPON How businesses give back to the community

Social Responsibility (SR) can help any business to succeed. It can build sales, develop the workforce, boost enthusiasm and innovation, enhance trust in an enterprise and increase a companyâ&#x20AC;&#x2122;s reputation and standing. Pursuing responsible business practices makes companies more competitive. n the business world, the importance of giving back to the community increases almost daily. Why is this so? Businesses exist solely to fill a need or solve a problem, and they do this by offering customers a product or service. It stands to reason that their resources should go towards making this offering possible. Today, however, the needy and consumers alike are urging businesses to give back to the community.

This may seem like a selfish act. After all, a business must do whatever it can to stay operational. However, there is an important aspect to this relationship that is often overlooked, and that is that every business is successful because of its customers. These customers come from the community. The community is where your business operates, and improving this environment adds to the value of your product or service and increases the quality of life for everyone in the environment. But just how businesses give back to the community is a great discussion. Funding local charities is the simplest way for businesses to improve the area in which they work. Churches, tittle league sports, local Non Profit

Ramotswa School for the Deaf airport experiece organized by Ind

organizations and Youth organisation, etc. are a great way to give back. Spreading good will establishes your business as the neighborhood do-gooder and community leader. When this example is set, it encourages others within your â&#x20AC;&#x153;work areaâ&#x20AC;? to be just as caring. As far as how much businesses give, the funds can be in any amount, as all donations are strongly appreciated. Even splitting donations among several causes is a great way to give back and be recognized across more areas, so long as each donated amount is enough to have an impact. Let the successes of your business spread throughout the community. Not only does this enhance your image, it creates opportunities and joy for those in the community where you work.

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NSIBILITY

Wanna give back? here are some IDEAS.. A recent study by Ernst & Young and the Fidelity Charitable Gift Fund, reveals that 62% of small business owners say that giving back to their community has made their company more successful in the long run. Of course, we know itâ&#x20AC;&#x2122;s not easy for all small business owners to give back due to tight budgets. But there are clever ways to show your support without coughing up large sums of money. Encourage Employee Volunteering In all honesty, many of your employees may already be volunteering during weekends or free time. If not, ask your employees if there is a specific organization they would like to volunteer as a whole.

daba Lodge supported by Air Botswana, Seabelo Express, Cash Bazaar and Cadbury

Here are a few activities to consider: Repaint a local school Clean up litter on a local village Walk dogs at the local animal shelter Wash/clean houses for the elderly in your area Help build a house for the less fortunate Rake leaves, shovel grass or do home repairs within the local community. - Donate school uniform, shoes, pencils to less fortunate kids ...continue to page 39

Mrs Michelle Phetlhe encourages individuals to also be socially responsible. She is seen here with her family handing over proceeds from their spring sale to Ramotswa School for the Deaf.

A boutique agency with a full range of public relationship and marketing services for a variety of clients.Some who require comprehensive campaign designs and implementation, some hire us for specific projects M. +26771619565 esteresbw@gmail.com

39 from page 37 While the weather is nice take time to organize a company community day of service. These activities help boost company morale and overall employee camaraderie. Provide Your Expertise As a business owner, you can offer a wealth of knowledge and experience unbeknown to others. Take this expertise and share it with others by sitting on a nonprofit committee board. By doing so, your charitable contribution will be time (after work hours) and not money.

Create Employee Contests Another GREAT WAY TO RAISE MONEY for a charity without dipping into the corporate funds is to hold an internal donations race. Pick a charity for which youâ&#x20AC;&#x2122;d like to provide donations, and then offer a prize to the employee that can raise the most money. This reward could be as simple as offering a bonus day.

Individuals and companies making donations to SOS Childrenâ&#x20AC;&#x2122;s village through Bathobame Trust fund spearheaded by local artist A.T.I

Giving back to the community does not always have to be a monetary contribution. There are plenty of ways you and your employees can provide time and effort in beneficial ways. In what ways is your business helping out in its community?

we would like to hear how you are INVOLVED.

Volunteers distributing condoms to the masses during the 2014 African Youth Games.

Send us an email at editor@inbusiness.co.bw

What kind of insurance coverage do I need for my business?

our insurance needs will obviously depend in part on the type of business you operate. However, all business owners should consider at least three types of insurance. One, you may need business property insurance to cover your assets against various losses that result from natural and man-made causes. Check the policy to determine what assets and events it covers, and purchase riders for any additional coverage you feel is necessary. You may want to cover any building you own and its contents (e.g., furniture, office equipment, inventory, and supplies). If you lease

space, you may still want to purchase property insurance; your landlordâ&#x20AC;&#x2122;s building insurance will not cover your business possessions. If you run your business from your home, you should consider purchasing separate business property insurance. In most cases, your homeowners policy does not cover the use of your home for business purposes. Two, you may also need liability coverage to protect against lawsuits that could arise if the services or products you provide injure or harm your customers or their property. Liability insurance pays the cost of these damages, as well as attorney fees

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and costs. A similar type of protection for professionals is called Errors & Omissions insurance. Three, if you have employees, your state may require you to purchase workersâ&#x20AC;&#x2122; compensation insurance. This insurance covers medical expenses and at least a portion of lost wages for employees injured or taken ill as a result of their employment. Your stateâ&#x20AC;&#x2122;s laws determine the maximum number of workers you may employ to be excluded from mandatory coverage, and the types of employees (e.g., independent contractors) that you may exclude from coverage.

What to do in the case of a work place accident While strides are taken at any establishment to help prevent accidents, they still can happen at any time. Unfortunately, many people don’t know what to do when a co-worker gets hurt on the job and can even send some into a panicky mindset. In order to deal with work place accidents efficiently, it’s recommend you take the following steps: 1. Get medical care: If someone has been seriously injured, tend to their well-being first. Call 911 if necessary and ensure that the employee is getting proper care. 2.Have a first-hand witness write an accident report along with the

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worker involved: This is a very important step , and taking care of it when the incident is fresh is the best way to go. 3. File the necessary workers compensation paperwork. Ensuring you have a proper business insurance plan is a must.

take precautions to ensure that a similar situation doesn’t happen. Workplace accidents can be an expensive and affect employe morale as well. While workplace accidents always cause a stir, if dealt with properly they can be handled properly in a quick and safe manor.

4. Learn from the accident. In the future,

n BUSINESS

SPACE IS AVAILABLE FOR ADVERTISING

CULTURE

ARTIST Albert Lekgaba

ARTIST Mox Mokwaledi

The Big 5 ART

Exhibition F

or two enchanted weeks (October 14th to November 1st), the Botswana National Museum hosted a multinational art exhibition by five artist, titled “the Big Five”. These artist’s mounted work was intended as a “juxtapose of visual interpretations of various scenes and scenarios seen in the everyday landscape and personality of Botswana”, as told by one of the exhibitors, Matthew Biorn, a long-term resident of Botswana from the USA. “We used quite an assortment of media and techniques, from oil on canvas to highly realistic ink prints, “said Albert Lekgaba, “from dabbing like the Impressionists to seamless toning to create mirages like the Surrealists.” Albert Lekgaba is well known for his humorous editorial cartoons on the Gazette, Weekend Post and Business Weekly newspapers, and so felt a need to reveal his fine art expertise with “advanced caricature”, which is a

A painting by Matt Biorn depicting Botswana women at a traditional wedding ceremony.

morph between realistic oil portraits and the exaggerated facial anatomy of subjects. His portraits featured some dignitaries’ faces such as those of the late Gomolemo Motswaledi, Tshekedi Khama, Isaac Kgosi, Botswana’s four presidents and many more. The ambassador to the Netherlands kicked off the art exposition as a guest of honor on the opening day and remarked on the pioneering spirit of painters such as “the Big Five”. An impressive throng of art-lovers milled about the frame filled gallery admiring captivating pieces by the likes of Local artist, Velias Ndaba, whose accurate treatment of natural light lay in paradoxical contrast to his bold brush strokes when dealing with themes such as a Motswana home-stead and domestic animals. Another home-bread artist, Mokwaledi, show-cased his unique compositional method that involved the synthesizing of exaggerated and abstract forms in the foreground of his canvas with realistic back-drops.

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ARTIST Matt Biorn

ARTIST Joost van Hasselt

Joost van Hasselt, a Netherlands Native and resident of Botswana, completed the sum of these artisans, with somber blends between the abstract and realistic sides of his palette. More than describe form, Joost’s expressionistic strokes define space, mood and time. His painting of a lonesome vehicle on the road conjures the sad nostalgia one feels in the gloomy memory of a reflective journey. Matthew Biorn’s accurate observation paintings left many in awe, as he added an air of mystery in seemingly ordinary/normal pictures, by infusing subliminal pictures and symbols into his romantic or naturalistic works. What was most impressive, though, besides the masterful use of oil paints, was the demand the art pieces had, which resulted in scores of sales. Not only was the demand high, but the prices at which the artworks were purchased also exceeded expectations. One of the large paintings was

ARTIST Albert Lekgaba.

Joost van Hasselt’s art piece

disposed of at a smile-inspiring price of P 28 000.00! The elated exhibitors expressed their recognition and appreciation for “the vested interest and support the government of Botswana has toward the visual arts, not only providing professional gallery space, amenities and the crucial craftsmanship of the curators but in buying most of the exhibits”, as Mr Lekgaba put it. “It is a great impetus,” concluded Matt Biorn,” first to us as exhibitors and then as an inspiration for other artists, from the new to the more seasoned painters who have weathered the gradually changing climate of art in Botswana.”

Ncinci picking fresh herbs & veggies from her home backyard garden. Some of the planted herbs include thyme, oregano, basil, spring onion, coriander, garlic & lemon grass

Sardine Noodles served with Potato Salad Meal for the day

‘I hardly ever consult a recipe book or watch a food channel. I look at the ingredients that are readily available & try to make something out of them’. says Ncinci

‘The most exciting thing about this place is that you don’t have to act all hoity-toity. One can actually relax and enjoy the great food and the homely atmosphere makes it fun as well’. www.inbusiness.co.bw - Issue 01 - November - December 2014

FOOD

kwa ga

Ncinci! What started off as passion for cooking is now turning Ncinci into a household name.

I’ve always known about Ncinci’s culinary talents & I love how she has progressed from cooking for her family & friends to cooking for a larger crowd & making money out of it.

hile many may not want to be caught admitting it, fitting in at fancy restaurants requires quite a bit of practice & an adjustment of one’s natural habits. Let’s not talk about the expenses there- no, too traumatic for this colourful review. Anyway, a little bird is spreading a message in huge waves about this place called ‘KWA GA NCINCI’. You know how when a friend invites you over for lunch & you tell your other friend that you’re going to have lunch at ‘Lorato’s’ today. Yes, KWA GA NCINCI is the same scenery except her heart is big enough to accommodate strangers. There’s a healthy tree with nice shading by the gate there; a few tables & creatively-made chairs assembled for those who are curious enough to get in & buy a plate of Ncinci’s home-cooked food. ‘The decision to actually start cooking & selling food in my own home was actually a cry for help. I’d lost my job & I needed a way to sustain myself & my kids. What better way to do that than the thing that I love the most- COOKING!’ says Ncinci

DRINKS

your

GuidetoRed Wine

With hundreds of varieties of red wine grapes, there is as much red wine information to learn about as there are red grapes planted in all corners of the globe. That being said, you’ll likely encounter only a handful of these grapes most often. In this red wine basics section, we cover the flavor profiles and regions of the most common red wine grapes.

Wine distributor educating wine lovers about wines at the Food and Wine Expo held at Airport Junction, Gaborone.

Discover more beyond this short list.

Cabernet Franc

Flavors: Violets, blueberry, earth, black olive, coffee Related to Cabernet Sauvignon, this variety is usually softer, has a lower sugar content and contains less alcohol. Used as a component in classic, Bordeaux-style blends but also for varietal wines. Small but increasing vineyard area. Unless specified, ‘Cabernet’ refers to the Sauvignon and not the Franc variety.

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Cabernet Sauvignon

Flavors: Bell pepper, green olive, herb, cassis, black cherry

in warm, dry areas. Originated in Spain, also widely planted in the south of France and grown in North Africa. Insignificant plantings in South Africa. Produces a light dry wine or is used as a blending component, particularly in Cabernet Sauvignon or Shiraz.

An increasingly significant variety at the Cape, it’s the foremost variety of the Bordeaux region of France. Cabernet Sauvignon produces topclass wines that develop well with age into spicy, full, complex wines. As in Bordeaux, it may be blended with Merlot or its relative, Cabernet Franc.

Pinotage - A South African cross between Pinot Noir and Cinsaut (Hermitage), created by Professor Abraham Perold in 1925, this variety combines the noble characteristics of the former with the reliability of the latter. Unique to South Africa, it can produce complex and fruity wines with age but is also often very drinkable when young. With great strides made in the making of Pinotage, South Africa’s own variety is rapidly gaining increasing acceptance and finding favour worldwide both as a varietal bottling and in blends. The ‘Cape blend’ is an evolving term which generally denotes a red blend with Pinotage as a component making up 30 to 70 percent of the wine

Merlot

Flavors: Watermelon, strawberry, cherry, plum

An early ripening variety, traditionally used as a blending partner to add softness and breadth to Cabernet Sauvignon but now increasingly being bottled as a varietal wine, with some superb results in SA. Planted in increasing quantities, particularly in the Stellenbosch and Paarl regions.

Pinot Noir

Flavors: Tomato leaf, beet root, pale cherry, blackberry, cola, plum

The king of Burgundy but notoriously difficult to grow elsewhere. Although not yet widely planted, this variety is now producing excellent wines in the cooler viticultural areas of South Africa. Wines tend to be lighter in colour with distinct vegetal flavours and aromas. A large proportion is used in Cap Classique sparkling wines.

Carignan - Flourishes well

Zinfandel - This leading

Californian grape variety (the same as Italy’s Primitivo) is planted on a limited scale in South Africa.

Roobernet - A 1960s local cross between Cabernet Sauvignon and Pontac, it has an unusual (for reds) grassy character. Withstands diseases particularly well. Can be made into a cultivar wine, also a good blending partner, particularly in combination with Pinotage for a uniquely South African blend.

Shiraz

Flavors: Blackberry, boysenberry, plum, pepper, clove

A noble variety of French origin. Better known as Syrah elsewhere, the largest production of Shiraz is now found in Australia but local plantings have increased strongly. Made in several different styles here, it yields deep purple smoky and spicy wines which develop a complex character with age.

WINES FEATURED HERE ARE NOT FOR SALE FOR UNDER 18 YEARS OLDS!

GROOMING

A men’s aid to skin troubles; Razor bumps It’s a common assumption that men, in general, are unconcerned about their hair and skin care problems, but that’s not always true. Since hair is such a big part of your appearance, keeping it well maintained is important.

Quality products for African skin care are easy to find therefore black men’ should make sure their skin is taken good care . It’s important to find products formulated to meet common needs for most black men. Razor bumps, also called Pseudofollicultis Barbae, can occur in any area that hair is temporarily removed by shaving, waxing or tweezing. These painful bumps and pustules occur when hairs curl back into the skin causing your body to perceive them as “foreign” (like a splinter) and produce an inflammatory response. This inflammation can cause bumps, pus, discoloration and keloidal scars.

So what’s a brother who prefers to go beardless supposed to do? The easiest solution would be to cut down the number of times you shave, but this is not always possible. Aside from that you can use a single- blade razor or

clippers to cut the hair short above the skin. Keep skin moisturized and shave the beard in the same direction that the hairs are growing. Many men shave against the grain, which is incorrect. Have a barber “map” your face. Face mapping determines the direction in which you should shave so that it’s consistent with beard growth. In terms of products, acids and alcohol are damaging to hair and skin and need to be avoided. Stick with products that include high-quality vitamins and oils that are friendly to your skin.

Razor bumps, also called Pseudofollicultis Barbae, can occur in any area that hair is temporarily removed by shaving, waxing or tweezing.

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Look & feel good @work

inSTYLE

The little things that count in the corporate world; is dress code one of them?

o you’ve been seeking an audience with the C.E.O of Something L.T.D for quite some time now but the Secretary maintains that the boss’s logbook is full blah blah. It’s starting to annoy you. But a little voice reminds you that ‘you’re the man, you have Degrees & Masters & PhD’s in this & that. THEY need you!’ Change of plans. You resolve to pursue the C.E.O of Something Else Limited instead. When you get there, the waiting

Models: Thobo & Donald of KENO Designs Venue & Photography: Gloo Studios Clothing: KENO Designs www.inbusiness.co.bw - Issue 01 - November - December 2014

room is full but you’re not worried because you have an appointment with the main man at 10. When the watch hit 10 o’clock, the receptionist ushered in a certain ‘Mr Suit’ you saw earlier from across the room. Wait, what’s going on? You try to seek an explanation and all you get is a ‘full body scan’, an unpromising look and a firm- ‘I’ll get back to you.’ Later at home, after you take off your ‘I run gabs t-shirt’ and your Chuck Taylor sneakers you can’t

STYLE

help but wonder just why things are not going your way. I mean with all that education, people should be scrambling to have you under their wing, right? You’re worth a billion pulas aren’t you now?

and fill up your closet with shorts, sneakers and spikey jackets. The time to burn all your suits is NOT now.

…speaking of suits, two wise men- Donald & Thobo; carrying out Newsflash! In the corporate business under the world, it’s not enough that name KENO DESIGNS do you’re worth a billion pulas; recognize the importance you should be able to give of presentable corporate that impression before you appearance. This even have to make an oral company exists solely declaration to that effect. to make suits for men. If you walk into a law-firm There is absolutely no dressed like a rock star, need to worry about the the last thing people would perfect fit because the assume is that you came for suit is custom made to a job interview. Appearance the measurements, taste is everything. It is in its and style of the man for own little way a means whom it is tailored. What of communicating nonare you waiting for? Every verbally. You are expected man should invest in to dress in a way that atleast one suit. will say ‘I’m here to bring Look, the intention is not business or I take myself and my business seriously.’ to force ideas down your throat. BUT let’s face it, in Oh but you’re experienced, most cultures across the educated and charming. It globe a suit is considered is respectable but all that comes after what is seen at to be synonymous with success. By wearing a suit first sight. (or anything that has the Yes. You’re right. The world same spirit as a suit) you is generally adopting a more are sending a message non-conformist approach that you are succeeding. so much so that even And the whole existence formal wear is slowly losing of the professional realm its mark as the required is to chase success. dress code in business. Accept that the suit Hey, underline ‘slowly.’ is your shepherd and Formal wear has not been wearing it shall definitely displaced yet. So if you are be your salvation. Reject willing to miss out on that it and well, you know, do 10 o’clock meeting because the math. the secretary doubted your credibility then go ahead

REVIEWS

Pure

ENTERTAINMENT

Motivation for your soul BOOKS

movies In the spirit of entreprenuership, take some time out and catch up on some other movies that capture the essence of forging out into the world and making a name for yourself. Here are five fun movies for you. The Call of the Entreprenuer Grand Rapids, Mich.-based Action Media tells the diverse and inspiring stories of a merchant banker, a dairy farmer and a refugee from communist China. These hardworking entrepreneurs all overcome adversity with innovation and creativity.

Top Choice

THE $100 STARTUP In The $100 Startup, Chris Guillebeau shows you how to lead of life of adventure, meaning and purpose - and earn a good living. As it turns out, you don’t have to be a trust-fund baby, on the hook for a business loan, or just plain old lucky to start your very own enterprise (there goes that excuse). Guillebeau gives rousing examples of somewhat-accidental entrepreneurs making success out of strife, opportunity, and circumstances— mostly by turning a passion or hobby into something that can be profitable, and always by starting for less than most of us invested in lattes in the past year. He doesn’t necessarily encourage every knitter to open a yarn store, but he does promote creative thinking about how you can leverage a natural talent or long-loved activity into a business model. by Chris Guillebeau

“It just got to a point where it was, like, ‘Make this decision, because this is something you really love and you love to do. It’s time to really focus on and then get serious about it, give it your all.’ And once I did that, it was no looking back from there.” Jay-Z

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Why it’s a must-see: This doc is a non-stop barrage of uplifting tales. The inspiring story of Michigan dairy farmer-turned-composter, Brad Morgan is enough to remind you that our society thrives on entrepreneurial ideas. Lesson: Sometimes all the modern-day entrepreneur needs is a little inspiration to press on, even though failure could be right around the corner. The Social Network This movie depicts the Hollywood story version of Facebook during its startup phase. Pirates of Silicon Valley You can’t talk about Apple without taking a look at the other side of the spectrum with Microsoft. This film not only portrays the early days of Steve Jobs, but also how Bill Gates launched Windows and a new era of computing with it. Startup.com This film follows the birth and failure of new media company govWorks.com. Moneyball There’s nothing like a good story of an underdog to excite the interest of an entrepreneur. Moneyball captures not only a great story, but also shows us an excellent example of going outside the box to make a success of your team. These concepts can easily cross over to the business world.

ENTERTAINMENT

Inspirational Songs tailored for you Let’s face it, building a business is hard. It’s a process that requires focus and a never-ending motivation. And that’s why we thought it would be helpful to provide a list of inspirational songs that will give you the extra push that’s needed sometimes! With the mixture of genres we’ve included, there should be something to help inspire everyone!

3. Make The Money – Macklemore & Ryan Lewis “Make the money, don’t let the money make you. Change the game, don’t let the game change you.”

MUSIC

4. Lose Yourself – Eminem (Explicit) “Look, if you had one shot, or one opportunity. To seize everything you ever wanted in one moment. Would you capture it or just let it slip? 5. Empire State of Mind (Explicit)- Jay-Z & Alicia Keys “New York, concrete jungle where dreams are made of. There’s nothin’ you can’t do. Now you’re in New York. These streets will make you feel brand new. Big lights will inspire you. Let’s hear it for New York” 6. Work Hard, Play Hard – Wiz Khalifa “The bigger the bill, the harder you ball. Well I’m throwing mine, cause my money long.”

2 AFRIKA – HELLEN] “Oooh I love you, I love you Africa. I was born and bred in Africa. My heart is in Africa and iam proud to be African..”

WE BUILT THIS CITY – HHP feat Samba, Towdee Mac, Tuks “We built this city. Now we frontline committee. Tsotle dia tsamaellana like metsi le pidipidi. ”

7. Hall of Fame – The Script [feat. will.i.am] “Standing in the hall of fame (yeah). And the world’s gonna know your name (yeah).” 8. This Is Your Life – Switchfoot “This is your life, are you who you want to be? This is your life, is it everything you dreamed that it would be?” 9. We Own It (Fast & Furious) – 2 Chainz & Wiz Khalifa “Money’s the motivation, Money’s the conversation. You on vacation. We gettin’ paid so, we on paycation.” 10. Will of Love – Bundu Lama “These rivers inside oh they flow so far. I think I am in love with my heart..”

ACCESSORIES

5 Picks

The juiciest portable gadgets for you Stylish gadgets can make your life easier and increase productivity. With a million and one things to do – basic tasks should be simplified and streamlined. Take a peek at these functional and stylish finds; gear that will help you rule the world and won’t break the bank.

Portable battery charger

With the massive amount of email checking, texting, mobile gaming and internet surfing everyone does, a reliable, portable charger has become essential to avoid the inevitable dead battery. Get your self a nice portable battery charger that you can carry around . This gadget is a must have for people who are alwways on the go. You can charge your phones and tablet.

Wireless Headphones Most entrepreneurs are not gamers by any standard, but when taking calls from your computer, wouldn’t you prefer not being tied down but to enjoy the luxury of being able to get up from your desk to pace around a room in thought while on a call? A wireless headphone gives you the portability to move around without being tied to your office chair.

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Portable keyboard You might be used to travelling light with just a phone and tablet, but in all likelihood you’re still going to have to do plenty of typing – a slow and painful experience on mobile devices. The answer is a multi-device keyboard, and the Logitech K480 is slim and light enough to throw in a briefcase or backpack and forget about. It connects via Bluetooth to phones, tablets and laptops, and allows you to type everything from text messages to reports quickly and accurately. The integrated cradle means mobile devices are held at just the right angle for you to read as you type

Tablet

The mobile revolution is well upon us and as such, any entrepreneur worth their salt needs a decent smartphone or tablet. You can have both of course, if you like. The choice you make is completely up to you and your preferences, but I would suggest that tablet remains the best choice. I have owned an Iphone and Ipad but tablet has been the best of the two especilally when I want to type email or other documents. Tablets are great for presentations, collaborative note taking, and seamless content consumption

Portable Inkless Printer

The folks at Planon.com assert that the Planon Print Stick is in fact the world’s smallest mobile printer [2x2x11 in.; 1.5 lbs.]. This Bluetooth enabled printer allows you to sync with your Blackberry, WinMobile smartphone and computer. A rechargeable battery with storage capacity for a 20 sheet roll of standard letter sized paper makes this sleek printer a perfect travel accessory when you’re on the go. Who knew printing didn’t require ink? This device prints via thermal technology which produces monochrome prints on paper rated for 7 years. While you won’t get laser-quality or quick printing for large documents – this stylish gadget can be used to print invoices, boarding passes and directions