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CONTENTS Introduction Innovation Jeff Banks Company Ethos Ownership Our Clients Managed Service Design Nano Technology Sourcing Wardrobe Account Management Systems and Technology Corporate Social Responsibility
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Clients Finance Retail Leisure and Hospitality Airlines Transpor t
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Incorporatewear was established in 1996 with the clear purpose of adding a dash of STYLE AND SPARKLE to the world of corporate clothing. Subsequently Incorporatewear has grown into one of the LEADING CORPORATE WEAR COMPANIES IN THE UK and delivers company clothing programmes that embody all the essential elements of STYLE, FIT AND PRACTICALITY.
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INNOVATION
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Our continual investment in DESIGN, FABRICS AND TECHNOLOGICAL INNOVATION ensures that we provide a highly flexible approach tailored to your business needs.
Our sophisticated management systems and extensive product por tfolio ensure that our clients are some of the world’s largest and MOST PRESTIGIOUS BLUE CHIP COMPANIES. Incorporatewear services in excess of 250,000 INDIVIDUAL WEARERS through its fully managed service programme.
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JEFF BANKS International designer Jeff Banks has been for over twelve years and he is also a significant shareholder in the company. This ensures his complete commitment to every aspect of the business from design to supply. JEFF HAS TWICE BEEN BRITISH DESIGNER OF THE YEAR and was the inspiration and driving force behind the British Fashion Council and BBC’s The Clothes Show. Jeff brings nearly f ive decades of fashion experience in both the retail and corporate wear sectors and also suppor ts all clients PR and Promotional needs as required.
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company
ETHOS 10
Incorporatewear brings a vibrancy, style and panache to the corporate wear sector and delivers corporate clothing solutions that effortlessly blend fit and practicality
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OWNERSHIP 12
Incorporatewear is privately owned and managed on a day to day basis by a group of our major shareholders. complete commitment and focus on the needs of our customers This ensures
and the inherent desire to respond rapidly to market changes and provide a pro active service that is unprecedented in this sector.
Our ongoing investment into our people and innovation across all areas of the business ensures the continual cross fer tilization of ideas and initiatives with our clients.
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VIBRANCY style &
PANACHE 15
OUR Nothing is more important to the culture of Incorporatewear than EXCEEDING THE EXPECTATIONS OF OUR CLIENTS and their wearers. 16
CLIENTS 17
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A profound understanding of corporate clothing drives our vision, innovation and adaptability, because every business and every wearer is unique. We deliver corporate clothing solutions
FLEXIBLE AND CLIENT CENTRED. that are
We cater for all businesses sectors and our diverse customer base bears testament to this philosophy. We are very proud of the business relationships that we have developed with our clients, many of them still fruitful after a decade or more and the customer testimonials in this brochure are an affirmation of these excellent relationships.
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MANAGED
SERVICE 20
Incorporatewear provides a CLIENT FOCUSED SOLUTION tailored to the SPECIFIC NEEDS of the corporatewear market. Our classic fully managed service programme is tailored for larger businesses usually of 1000 wearers or more.
This includes: the provision of a bespoke design service; uniquely sourced fabrics and dedicated sourcing; wardrobe allocations and unique man pack solutions; and personal wearer helpline facilities.
This flexible programme is wholly tailored to exceed our clients’ needs and expectations, where we work in total par tnership on dedicated design, distribution and personalised account management.
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DESIGN
Our experienced design team at Incorporatewear is led by Jeff Banks and combines CONTINUAL DESIGN INNOVATION with worldwide fabric developments.
JEFF BRINGS HIS EXPERIENCE FROM THE WORLD OF FASHION, RETAIL AND GLOBAL TRAVEL and combines it with the specifically detailed corporate wear skills in the design studio based at the Head Office and headed by Paula Cannon who also embraces a wealth of design experience. All corporatewear needs to be fit for purpose and beautifully fitted across a wide range of sizes as well as hardwearing yet ultimately stylish and wearer acceptance is paramount. At Incorporatewear we adopt an ongoing process of research, focus groups and wearer trails as standard practise TO ENSURE YOUR WEARERS RECEIVE THEIR ULTIMATE WARDROBE.
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NANO
TECHNOLOGY Incorporatewear are at the FOREFRONT OF FABRIC RESEARCH AND DEVELOPMENT to ensure that fabrics are not only hardwearing but retain shape, colour and fit as well as being supremely comfortable to wear. ECOLOGICALLY SUSTAINABLE MATERIALS such as We also include
bamboo and carbon yarns which boast anti bacterial, anti fungal and deodorisation proper ties We currently use
nano technology in most of
our tailored garments which is a special treatment that ensures crease resistance, fabric temperature control and liquid resistance.
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sourcing has worked for many years with Incorporatewear “in TTSS developing and sourcing state-of-the-ar t fabrics from across the world. In our experience, Incorporatewear stands out as a corporatewear managing agent which demands and expects the highest standards of quality, integrity and attention to detail. John Thompson, Director, TTSS Ltd
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At Incorporatewear we constantly drive for IMPROVEMENTS AND VALUE ENGINEERING of both garments and fabrics across our supply chain. This is sustained by our long term par tnerships with manufacturers across
All of these streamlined efficiencies
Europe, Nor th Africa and the Far East. Our
enable us to source and supply more
effective supply chain efficiencies can provide
economically – savings we invest back
shor t production runs and the manufacture
into our client programmes.
of non standard garments. At the forefront of our sourcing We dual source both fabrics and garments
policy is the auditing of all the
to minimise risk of supply and ensure best
manufacturing sources. We ensure
practice for our clients at all times.
minimum wages are met, that no underage labour is used and that
Dealing with complex corporate wear
WORKING CONDITIONS AND
programmes is our speciality and we create
ENVIRONMENTS ARE OF THE
flexible logistics solutions with our global
HIGHEST STANDARD. We will never
par tners to ensure that we can meet the
embarrass any of our clients through
needs locally of our overseas clients.
inappropriate sources of production.
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wardrobe
ACCOUNT
MANAGEMENT 28
Corporate wear supply is not about the cheapest price and at Incorporatewear we know that real value can only be realised by using an EXPERIENCED AND PROFESSIONAL MANAGING AGENT. Our highly experienced and dedicated account managers will work closely with you to
New garments can gradually be phased
build specifically tailored programmes to
protect colour and design consistency
suit your individual needs and we pride
and this whole transitional process can
ourselves on our long term relationships
minimise the financial impact of a range
with many of our clients.
change for our clients.
We are par ticularly proud of our evolving
Our systems allow us to closely monitor
corporate wear management system.
all stock and supply especially during more
This ensures an effective
and transitional approach to all
in to the whole range – evolution as opposed to revolution. Mix match pieces
focused periods such as probationary staff periods or times of transition.
aspects of the managed service and design, sourcing and the issuing of garments.
Freedom of choice for wearers however is crucial and our points for currency schemes enjoyed by several
This success lies in the strong
of our clients enable wearers to select
collaborative relationships with
and build their own individually suited’
our new and existing clients to avoid
wardrobe whilst retaining the consistent
radical garment and fabric changes.
corporate look of the company.
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SYSTEMS AND
technology 30
Incorporatewear are at THE FOREFRONT OF SYSTEMS INNOVATIONS and continually adopt new technologies to provide clients with internet based functionality to enable remote ordering, tracking and management information.
We led the industry in
Similarly our in house online publishing
developing the Iphone app which is
capabilities enable us to help in the
able to track deliveries and provide
production of corporate wear clients
wearer information - we recognise
magazines and promotional material.
the need for an eventual migration to
mobile technology.
In order to ensure
We aim to see this function broadened
the highest levels of client data security Incorporatewear
across other mobile platforms with
are fully compliant with the
interface into existing ERP business
internationally recognised standards of
systems and internet applications.
the PCI Security Council.
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Incorporatewear’s “ability to sustain their
market leading service continues to grow: the account management team is second to none.
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Ian Collison, Facilities & Purchasing Manager, Jewson Ltd
CORPORATE social responsibility 32
Incorporatewear adheres to rigorous corporate social responsibility and ethical sourcing policies, recognising that the future of corporate clothing will be increasingly influenced by the demands of environmental and global awareness. All of our production facilities across the world are audited before and during manufacture both internally and
ECOLOGICALLY SOUND DISPOSAL SCHEMES with
by accredited third-par ty agencies, to
trails are available as a matter of course.
highly reputable third-par ties capable of providing adequate security and audit
ensure that our clients’ reputations are not compromised by our supply chain operations.
Reputable par tners take in garments from charities, local authorities and, of course,
include greater use of recycled fabrics in
two thirds of receipts are re-used as clothing, whilst the majority of the
its garments and has implemented policies
remainder is broken down for cleaning
consistent with mitigating its own and its
materials and sound-proofing.
Consequently, the company aligns itself with industry best practices, seeks to
Incorporatewear. Over
clients’ carbon footprints. Incorporatewear also continues its research and development
Impor tantly all garments are de-tagged
activities in order to facilitate clothing
and rendered anonymous before being
options encompassing whole-use recycled
dealt with. Less than 5% are deemed to
materials and the means for full-cycle
be unusable and these are being used in
garment reuse.
energy generation.
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FINANCE CLIENTS
BARCLAYS HSBC NATIONWIDE VIRGIN MONEY COVENTRY BUILDING SOCIETY
Clients in this highly competitive sector seek to develop long term brand equity image and appeal.
Professionalism and integrity are crucial to their employee presentation and our whole ethos at Incorporatewear is to manage and enhance the brand presentation for our clients through design, quality and supply.
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was selected “fromIncorporatewear a wide variety of potential
suppliers. We immediately saw the relevance of their designs and how they underpinned our brand identity. The collective style of our corporate wardrobe collection is outstandingly smar t but practical, which reflects our style of customer service.
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Julie Parsons, Sales Project Support Manger, Coventry Building Society
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positive
FIRST IMPRESSIONS 37
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RETAIL CLIENTS
MATALAN SPECSAVERS BEAVERBROOKS CLARKS ELIZABETH ARDEN LAKELAND
Operating on the High St requires supreme levels of commercial acumen and positive first impressions. Client facing members of staff need to
comfor table, smar t and empowered. feel
Incorporatewear work closely with many of the UK’s most respected and best known retailers to provide detailed corporate wear programmes and unparalleled suppor t.
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LEISURE &HOSPITALITY
CLIENTS
PREMIER INN THOMAS COOK
The leisure sector interacts with a number of other business areas not least retail, travel and hospitality and at Incorporatewear we are
fully capable of applying our exper tise to this area. This sector has its own unique complexities with a continual wearer turnover across the world. Incorporatewear manages detailed clothing programmes maintaining excellent standards of service quality and care whether dealing with wearers in London, Lisbon or L.A.
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EXCELLENT STANDARDS OF
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impresses “us Incorporatewear with their attention to
detail and customer-focussed approach which we feel aligns perfectly with Virgin Atlantic’s core values.
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Loraine Manning, Indirect Services Category Manager, Virgin Atlantic Airways Ltd
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AIRLINE
CLIENTS
VIRGIN EASYJET THOMAS COOK WIZZ AIR
In the fast moving and highly competitive world of air travel we pride ourselves on meeting the most demanding airline requirements. Whether working with premium, global or char ter operators we provide fit for purpose branded uniforms that are incredibly stylish yet fully practical for the rigours of air travel. We also establish and maintain international and localised hubs to supply incomparable and immediate service to wearers overseas – where the lack of a uniform can have a huge impact on flight services.
Our quick and efficient response to all operational matters ensure the smooth running of some of the world’s most iconic carriers and ground handling agents.
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TRANSPORT CLIENTS LONDON MIDLAND METROLINE SOUTHEASTERN STAGECOACH SOUTH WEST TRAINS Incorporatewear provides uniforms to many of the largest bus and rail organisations in the UK. This demands utmost levels of operational efficiency to ensure that garment costs and allocations are utilised efficiently. Every day over 50,000 drivers, guards and service staff go to work in Incorporatewear uniforms so comfor t is paramount. METICULOUS ATTENTION TO SIZING, FIT AND PRACTICALITY IS ALSO ESSENTIAL as well as precise wardrobe distribution.
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Incorporatewear Ltd Edison Road Hams Hall National Distribution Park Coleshill B46 1DA T: 0844 257 0530 International: +44 (0)1675 432 200 F: 0844 257 0591 E: info@icwuk.com www.incorporatewear.co.uk 48