Corporate Partner Profiles

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The following corporate partners offer great products and services and are strong supporters of MGA. Your support of their businesses is greatly appreciated and encouraged. Support those who support you!

We make the complex simple.

One company, multiple solutions. Founded on the guiding principles: integrity, honesty and trust.

Retail Technologies

Point of sale, back office and head office software.

Professional Service

IT consulting & sales, help desk support, CRM design & development, digital applications.

Cloud Technologies

Microsoft Azure Stack Hybrid, Private & Public Cloud, Microsoft & Office 365, Infrastructure / Platform / Software-as-a-Service and Data Centre Colocation.

Connectivity & Security

Phone, internet services, cabling, networking and connectivity, security cameras / monitoring hubs, digital security, virus and threat minimisations systems, risk analysis and disaster recovery planning.

Contact GPK today.

1300 000 475 | info@gpkgroup.com.au

Business Insurance

No two businesses are alike, even within the same industry. Every business has its own unique set of risks as part of its corresponding industry and individual needs. At Adroit, we have created a series of business insurance solutions to ensure that you get the best cover for your business needs. No matter the need we’ve got a tailored solution to suit. Let us do the hard work and you rest easy knowing that your business is protected from any unexpected occurrences. Let the team of insurance experts deliver a quick and easy no obligation quote for the insurance solution that suits you.

What do MGA members say?

I have had the same insurance broker for over 20 years, I was very sceptical about receiving better insurance cover from Adroit Insurance. After much reservation, I was convinced to at least get a comparative quotation from Adroit. To my amazement, they were not only many, many $000’s cheaper but also provided me with more added cover! I have since used Adroit for all my 4 stores and would highly recommend other members to at least put Adroit to the test by getting a quotation on your business insurance needs. Albert Di Pietro – Owner Nillumbik Cellars Contact 1300 402 753 | myadroit.com.au

MB refrigeration is a highly motivated and enthusiastic team of refrigeration experts, with over 40 years’ combined experience in commercial refrigeration. The experienced team have vast refrigeration expertise and specialise in supermarket installation and service. They are ready, willing and able to assist with any of your commercial refrigeration requirements. Specialists in: • Holistic supermarket builds – Refrigeration mechanical and BMS • Natural refrigerant (Transcritical Co2) installation/commissioning & service • New store fit outs • Refurbishment of existing stores • Preventive Maintenance Programs (PMP) • 24 hour service department • Sales of refrigeration cabinets • Heat reclaim services • Consultant services • Refrigeration energy auditing • Energy saving solutions such as plant optimisation, refrigeration display cabinet doors, LED lighting, high efficiency fan motors, • Design and engineering of supermarket systems • Plant optimisation • Design and manufacture of refrigeration plant and equipment • Re-commissioning of existing systems

Joel Middleton

0432 593 390 | joel@mbrefrig.com.au

Shaun Davis

0447 981 921 | shaun@mbrefrig.com.au

Aussie NRG can provide solutions to diminish the costs associated with your electricity bill with their extensive range of services. A partnership with MGA Independent Retailers has allowed Aussie NRG to extend its reach across Australia, providing MGA members with the unique services it offers as well as their own existing energy reduction practices. Here’s what one of our members said after a recent interaction with Aussie NRG:

“I just wanted to thank you, and especially Angela, for the assistance we were given by Aussie NRG upon receiving an enormously high power bill, after not receiving a bill at all for over 100 days. Angela arranged for me to swap suppliers but not just that, she was able to negotiate a backdating of the new supplier’s commencement date, and a shorter billing period of the original supplier. This resulted in savings to IGA Creswick of approximately $9,000 for 7 months. These savings will increase going forward due to the new supplier having cheaper rates. Thanks again Max, I think that is now over $100k Aussie NRG have saved us over the last 5-6 years.” Steve Sellars Owner | Director, IGA Creswick Plus Liquor Get in touch with Aussie NRG for more information on bill audits, metering, group buys, load factor reset, tariff reset, usage audits and solutions to save you money on your energy bills. 1300 440 224 | contactus@aussienrg.com

NATIONAL

Smash and grabs — is your business ready?

Move over Bitcoin – tobacco is fast becoming the new criminal currency.

With the ever-increasing cost of tobacco in Australia criminals are now targeting tobacco for their illicit activities. Unfortunately, this means supermarkets and liquor stores are high on the criminal’s radar for potential robberies.

In January this year, The Australian newspaper confirmed the ATO estimates that black market tobacco accounts for approximately $600m a year in lost excise revenue, which equates to 30,000,000 cigarette packs annually.

Susan Black, Commander of Special Investigations at the Australian Border Force, said: “Tobacco is one of the highest-taxed commodities in Australia and across the world. It’s currently taxed at $0.81 per stick, and by 2020 that will go up by another 12%.” This will only add further fuel to the blackmarket tobacco trade in Australia.

Unfortunately, when supermarkets or liquor stores are targeted by criminals the results can be frightening and the repair costs significant. We have seen serious property damage caused by smash and grabs, in some cases, the property damage and the loss of income has been a higher loss for the business than the value of the cigarettes stolen. In the unfortunate event of an aggravated robbery staff can be left with long-lasting mental and/or physical injuries.

Insurers have seen an alarming spike in tobacco-related claims against supermarkets and liquor stores in the past few years and they expect this trend to increase moving forward. The main losses include stolen tobacco stock, the cost of repairing property damaged such as a car being used as a battering ram to gain access, as well as cover provided for loss of revenue for any downtime experienced. There are several cases where business owners have experienced multiple robberies as criminals identify them as easy targets.

Here are 10 tips stores can implement to minimise their risk moving forward:

1. Review the value of tobacco kept on premises. 2. Consider lower tobacco stock values with more frequent deliveries. 3. Install bollards at all entry points, including any side and back doors. 4. Move to portable tobacco cabinets which can be moved to strong rooms overnight. 5. Additional tobacco stock always stored in a strong room. 6. Strong rooms need to be purpose built for security – not just a locked storeroom. 7. Limit the number of staff who have knowledge of, or access to, the strong room. 8. Confidentiality agreements for staff who have access to the strong room. 9. CCTV, visible security signage, motion sensors alarms, all with back to base monitoring. 10. Internal and external pull-down gates or shutters for exposed areas.

Adroit Insurance & Risk is MGA’s recommended insurance advisor for members. We understand the risks you face and we have tailored products to give you the right protection all at exclusive member prices.

Contact us today to find out more 1300 402 753 | myadroit.com.au

THE ULTIMATE DEFENCE AGAINST THEFT

What does a business do when alarm systems and CCTV Cameras aren’t stopping the crimes they were meant to? The answer might not be what you would expect:

a PROTECT FOG CANNON™. Yes, fog!!

More and more businesses are turning to fog to protect their employees and businesses from robberies and burglaries as it stops the crime before it happens. And, if you’re thinking about fog to protect your business, there is no better company to speak to than PROTECT Fog Security. As the industry leader of PROTECT Fog Cannons™ in the world, with over 100,000 units installed world-wide — companies such as BP, Mobil, Caltex, Z Energy, Champions IGA, Telstra, Louis Vuitton and hundreds of small family businesses have become part of the ‘fog-revolution’. A PROTECT Fog Cannon™ can be integrated with any existing alarm system and provide the one thing that alarm systems and cameras don’t: the ability to stop a crime before it happens. By releasing fog at a high rate, PROTECT Fog Cannons™ are capable of fi lling your store with enough fog in 30-60 seconds to reduce visibility to the point where it’s impossible to see what the burglar came to steal. In 2018, the New Zealand Government decided to use $1.2 million dollars of their budget to subsidise the installation of PROTECT Fog Cannons™ into 400 of convenience stores most likely to be targeted for robbery. So successful was the program, that they increased that number to over 600+ PROTECT Fog Cannons™ just 6 months later. The New Zealand Police hailed the scheme a success after the PROTECT Fog Cannons™ stopped three burglaries in three weeks. “It prevents offenders from getting anything” said Detective Sergeant Kevin Tiernan. And one of those businesses that had the unit installed credits it with saving his life after burglars entered his business and threatened him with hammers and a knife.

We cannot stop this... I think the PROTECT Fog Cannon™ saved me. It was so helpful, it was a dangerous situation that could have ended with a very different outcome. – Rajat Sehdev, Owner, Pleasant Heights Supermarket

And, in Australia, Champions IGA Group have been very happy with the installation of their PROTECT Fog Cannons™

The fog system, like cameras and alarms, has become a critical step in ensuring that if a thief does get in, the fog ensures they cannot see what they came for. – Brendan Goddard CEO, Champions IGA Group

The results of PROTECT Fog Cannon™ technology speak for themselves, so it seems you just have to ask yourself one question: When thieves come to your business to steal and

vandalise is your business secure?

For more information on how PROTECT Fog Security can secure your business, visit PROTECTFOGCANNON.COM.AU

…but we can PROTECT what the burglars came for!

2019 MGA Course Guide is available now!

The complete 2019 MGA Training Course Guide is now available outlining all our courses on offer to keep your business and staff compliant.

MGA Industry Training courses are practical and relevant. Delivered and supported by accredited, specialist staff, who work in partnership with industry to ensure we offer modern, up to date training that complies with legislation. Available as both online and face to face courses, MGA Industry Training provides the flexibility to suit your individual or organisational needs.

GET YOURS ONLINE NOW!

MGA.ASN.AU | 1800 888 479