Think on Your Feet®

Refresher Session or Practitioner Workshop

For past Think on Your Feet® delegates. Apply the tools and techniques learnt on the workshop:

▪ Become a Think on Your Feet® practitioner.

▪ Be more confident applying the tools.

▪ Sound like the expert you are.

Face-to-face and online delivery

▪ 3 hour refresher session

▪ 1 day practitioner workshop

▪ Optional 1-2-1 coaching available

“The combination of theory and practical really helped me understand the content and implement it in our exercises.”

“It's always nerve-racking to deliver the exercises in person, but it's been a tremendous help because I can look back at examples that we've gone through to guide me in applying it at work.” Science and Health Provider

+44 (0)20 8334 7140 www.indigobusiness.co.uk

Refresher Session or Practitioner Workshop

The Problem:

Think on Your Feet® is one of those workshops that sticks with you, throughout your career. While you may have implemented some of the tools and techniques into your workplace after the workshop, roles and responsibilities change. With that change, it is important to be able to adapt your communication style.

The Solution:

This Think on Your Feet® refresher reinforces what you learnt in your training. Ensuring that you remember and choose the right plan, when under pressure, where it counts most –applying it confidently and effectively.

Whether you need to brush up on your communication skills, prepare for a particularly difficult conversation or develop a new communication strategy for your role

Refresher Benefits:

1

Put theory into practice – revisit the tools and techniques learnt on the workshop, so you remember and harness them – under pressure

2

Be confident with all the plans – refine and perfect how you choose the right plan for a particular situation.

Become a Think on Your Feet®

3

Practitioner – learn how to implement the plans confidently and effectively, through practice (in a safe environment), based on your own and future role requirements.

+44 (0)20 8334 7140 www.indigobusiness.co.uk

“Interesting, well-structured programme which should help going forward. Definitely worthwhile and glad I attended.”

Government Body

“Very good for anyone that finds themselves waffling” Pharmaceutical Company

“Very interactive programme which provided useful tools.” Asset Management Company

Refresher Session or Practitioner Workshop

Duration Options and Outline:

There are two flexible delivery options available:

OPTION 1: Refresher Session – 3 hours. Revisits the Think on Your Feet® plans and techniques. It will sharpen your knowledge and help you to confidently choose and implement the right tool at the right time. You’ll:

Revisit

All 6 plans and Bridging techniques – to take control of communications.

How to use the tools to prepare for “on-the-spot” questions, meetings and discussions.

Refresh

Your knowledge and ability to choose the right plan, for the right situation.

How to answer tough questions “on-the-spot” using the techniques.

Implement

Using the plans and techniques individually and with other participants.

Based on a situation you are facing now or expected to face in the future (using pre-work to collect this information).

OPTION 2: Practitioner Workshop – 1 day. Takes the training to the next level, by sharpening implementation in the workplace – by focusing on real business challenges. The workshop covers everything in the ‘refresher’ session, taking a deeper dive into how to utilise and implement the tools and techniques into your workplace.

Refining

Implementing

Embedding

In addition, the ‘practitioner’ workshop gives more time to practice and focus on a real business challenge.

Develop strategies to use the right plan

Create a mega plan, present it, answer questions and give feedback using Think on Your Feet® plans and techniques.

Who is it For?

Creating a work-based proposal (in an area the attendees have in-depth knowledge of the subject).

Anticipating questions to elicit bridging and plans to construct clear responses.

Previously trained Think on Your Feet® delegates who want to refresh their knowledge and sharpen their implementation of the Think on Your Feet® plans.

Anyone preparing for new roles or responsibilities who need to take their communication skills to the next level

+44 (0)20 8334 7140 www.indigobusiness.co.uk

Justifying your proposal with work-based and realistic facts and figures to challenge responses.

Reflecting and reviewing personal Think on Your Feet® development goals.

“Developing the skill to communicate better is SO universally applicable and useful. I wish this course were mandatory and I'd done it 20 years earlier!” Multinational Technology Company