VET

2021 Specialist Elective Enrolments

(by demand)

Health and Allied Health 38 Animal Studies 20 Education Support 20 Business 12 Crime and Justice 9 Fitness 9 Aviation 8 Early Education 7 Hospitality, Tourism and Events 7 Agriculture (Traineeship) 6 Social Media and Marketing 4 Beauty and Make-up 2 Dentistry (Traineeship) 2 Electro-technology 2 Individual Support (Aged Care Traineeship) 2 Rural Operations 2 Dance 1 Medical Administration (Traineeship) 1 Music 1 Retail (Traineeship) 1

Information Technology Services

MR CHAU CHUC, HEAD OF INFORMATION AND COMMUNICATION TECHNOLOGY

IT Services worked with other stake holders to implement systems to enhance communications and support educational outcomes for all students. This year, significant deployments include parent access to myFairholme, News (Happenings at Holme) and Arrival/Departure terminals for students to sign in and out digitally.

Led by our new Head of Senior School, Mr Tom McCormick, is Fairholme’s new learning data analysis system that will provide insights into students’ learning. The quantitative data will inform the determination of the best ways to support and enhance an individual student’s progress.

A new live streaming platform (Vimeo) was deployed this year to secure video streams to parents, thus allowing us to offer high-quality live streams that comply with copyright obligations. This year, more live-streaming events were offered than in any other year. This allowed parents to stay informed and involved. It is particularly important for boarding parents who live too far away to attend all events in person.

Our experienced, dedicated IT Services staff continued to provide helpdesk services, systems engineering and systems administration services. We are particularly proud of our ability to support student learning. The support to students is in high demand and easy to access via phone, online, email or in person.

Listed below are some facts and figures for the technically minded.

Email and Internet Traffic: • Average number of incoming and outgoing ‘good’ emails per month: 139,666 • Average number of blocked incoming emails (spam, phishing or infected) per month: 39,666 • Average volume of data downloaded from the internet per month: 13TB

Helpdesk Services: • Average number of helpdesk jobs per month (separate from laptop services): 2230 • Average number of battery swapand-go services per day: 96 • Average laptop, hardware, general end-user services per month (free technical support such as data recovery, insurance claims or warranty claims): 210

Hardware Infrastructure includes: • Data projectors, including interactive models (87) • Display panels, including interactive models (5) • Fibre links (10G capable) (9) • Interactive whiteboards (13) • Internet (WAN) link – University of Queensland’s UQSchoolsnet 1 gigabit symmetric ethernet internet connection through fibre (1) • iPads (35) • Laptops and desktops (927) • Logitech Group video conferencing system (1) • Network storage (230TB) • Network switches (71) • Physical servers (8) • Polycom Video Conferencing system (1) • Printers (95) • Scanners (3) • Server infrastructure backbone link (10G) • virtual servers (24) • Wireless infrastructure – Xirrus dual radio ‘AC’ wireless access points (118) • Wireless infrastructure – Xirrus outdoor extended range antennae panels (4) • Wireless infrastructure – Xirrus quad radio ‘AC’ arrays (4)

Software and Online infrastructure includes: • Access-it Library • Adobe Creative Cloud • Cambridge • Checkpoint (Firewall) • Clickview • Education Perfect • EVA Check In • Exchange 2016 • Exchange Online • Family Zone (Internet

Management Platform) • Freshdesk (helpdesk software) • Hyper-V (server virtualisation) • Microsoft 365 (previously called

Office 365) • myFairholme (Schoolbox, 5th year of deployment) • Nelson • Obook • OnGuard • Pearson Places • Reach Boarding • Remote Desktop Gateway • Single Sign On • Sophos (antivirus) • Stile • Synergetic (school management software) • TrackOne • Wheelers • Windows 10 Education (64 bit) • Windows Server 2019 • Vimeo • Zoom • Turnitin