Extraordinary Times Call For Exceptional Response From Philips’ Connected Care Chief
BY ASHLEY YEO Executive Summary Roy Jakobs was appointed internally to head connected care at Philips on 28 January, shortly before COVID-19 forced the first of many lockdowns around the world. The disruption prompted a rapid rethink of priorities, which has shown opportunities for lasting health care system change.
13 / September 2020
The best-laid plans earn individuals no plaudits when they go wrong, rather it is how well they manage through unexpected events (and even crises) that make the foundations on which future success is built. Roy Jakobs was head of Royal Philips NV personal health businesses when last autumn he accepted group CEO Frans van Houten’s offer to transfer to the same role at the €4.7bn ($5.3bn) connected care division. It meant Jakobs was moving to the beating heart of outcomes-based, global health care delivery transformation. Philips’s connected care remit embraces predictive analytics, continuous monitoring, as well as remote and community-based care. These elements are the future – and increasingly the present – of highquality health care for an ever larger and more demanding patient
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