Changes to how we find out how satisfied our tenants are

We have recently reviewed how we carry out our tenant satisfaction surveys and have made some changes. We have asked a company called Research Resource to carry out our surveys from this year and have changed some of the survey questions. They will be carrying out the surveys face to face.

It’s important we know how all our tenants feel about us and so, over the next two years, all our tenants will be contacted. This year half of our tenants will be contacted between mid-July and mid-August. Next year the remaining half will also be contacted. We will let you know next year when this is due to happen.