ANNUAL REPORT 2008 IN THE COMMUNITY “I would like to tell you how proud we are that this day has finally arrived. It reflects our commitment to assure that people with disabilities will be a vital part of our community for many years to come.� Kevin Smith, Executive Director, Seneca Cayuga ARC
The Cornerstone is placed for the new Clark Street Road Facility.
Our Mission, Values and Operating Principles
In t h e C o m m u n i t y Seneca Cayuga ARC is a not-for-profit agency comprised of people dedicated to assisting and supporting individuals with disabilities, their families and the community. We provide opportunities and choices for treatment, employment, education, recreation and community living to assist individuals with disabilities in realizing a productive and fulfilling life.
DIGNITY AND RESPECT We believe that our consumers and our staff are our greatest resource and should always be treated with dignity and respect. PERSONAL GROWTH We believe that all people should be given the opportunity to achieve their full potential in an environment that promotes personal growth and supports individual life choices. STANDARDS OF EXCELLENCE We are committed to standards of excellence to ensure quality of services. COMMUNICATION We will work to promote open communication and teamwork. SAFETY We will provide a safe and accessible work environment for staff and consumers.
On the Cover: Frank Nicoletta, Sr. places the cornerstone for our new Clark Street Road facility.
Message from the President and Executive Director The theme of our 2008 message is “In the Community.” It is a phrase that reflects our desire to assure that persons with disabilities are able to occupy a productive and contributing place in our communities.
We believe that we are successful in being “in the community” through relationships that have been developed with willing employers, and committed community partners. The work of dedicated staff, volunteers, and members of our board of directors assist in maintaining our community connections.
Peter Koon, Board President and Kevin Smith, Executive Director Seneca Cayuga ARC.
These elements are all a part of the mission of Seneca Cayuga ARC. Our continued success is vital to over 1300 people with intellectual and other developmental disabilities and their families who depend on us for guidance, therapy, education, personal care, treatment, and support.
Over the last year, we have been able to expand and improve our services. This has allowed the persons we serve to achieve greater independence, and to be included in the life of their communities. Behavior management supports and autism support programs are now in place to assist persons who live at home with their families. Overnight weekend respite services are offered in our newest community home. Family members know that their family member is well
cared for, and are grateful to get a break from the stresses of care-giving. Our workplace wellness initiative continues to grow, as we continue to promote a healthier lifestyle for our staff and persons who receive services. The integration of technology has made us more efficient, improved access to information, and reduced our administrative costs. We believe that even in this economically challenging environment there will be opportunities to grow the agency and to better serve people. We know that we will have to work hard to continue to provide the services we currently offer as NYS confronts its uncertain financial future. The ongoing success that we have achieved, and the many positives that are a part of the Seneca Cayuga ARC, will keep us motivated and energized in the years to come. We can only do this with your support, and we are depending on you to be here with us when it matters the most.
Peter Koon President
Kevin Smith Exective Director 1
Clark Street Road Facility, a Visible Commitment
In t h e C o m m u n i t y While there is no doubt that the agency has
In recognition of her tireless efforts in overseeing the project to its fruition, Maria Hastings, Associate Executive Director of Administrative Support, was presented with a commemorative plaque and a dozen roses.
an impressive time line of events to its credit, the opening of the newly-constructed Clark Street Road facility in the Town of Aurelius was clearly monumental! With it, the agency completed its seven-year plan for reconfiguration of day services for persons with intellectual and other developmental disabilities in Cayuga County. All ARC day service facilities are now barrier-free and designed for the unique individual needs of persons to be served.
The 15,600 square foot building, which officially opened in June of 2008, now provides day habilitation services for 24 adults with intellectual and other developmental disabilities in a physically-accessible environment. Administrative offices, as well as offices for residential, community services and transportation services, have been moved to this site from other locations throughout the Auburn area. At the cornerstone placement and ribbon cutting ceremony held in July, Kevin Smith, Executive Director noted, “I would like to tell you how proud we are that this day has finally arrived. We searched for five years for a site that reflects our desire to be a visible part of Cayuga County. It brings together people from nine different locations. We believe that the opening of this building provides a positive image of ARC to the public. Located in one of the fastest growing sections of the county, it reflects our commitment to assure that people with disabilities will be a vital part of our community for many years to come.�
2
(from left) Assemblyman Gary Finch, Assemblyman Brian Kolb and Senator Michael Nozzolio were in attendance, along with other local dignitaries. The American flag which now flies at the site was donated by Congressman Michael Arcuri, while Assemblyman Brian Kolb presented the agency with the New York State flag for the new building.
3
Person-centered Service Delivery
In t h e C o m m u n i t y While the exterior design of the building is very appealing, it’s what is happening inside that is so impressive.
The facility has proven to be a wonderful site for service delivery. The light, airy atmosphere and open hallways have brought out everyone’s sunniest disposition. The new Clark Street Road facility was designed with input from the Building Council ensuring that the needs of all who will use the building will be met.
“What a great facility! The environment is bright, clean and inviting; totally conducive to the person-centered philosophy!” That, according to parent, Helen Littlejohn.
Jeanne Stebbins, Director of Day Services, agrees, adding that people are more engaged in the activities offered and have shown more independence in accessing those activities now that space is plentiful and comfortable. “In many cases, we are experiencing aspects of personalities we have not seen. We don’t have to go into the hall and walk around to the other end of the room any more! We are very grateful for this wonderful building!” Jo Petroccia, Director of Residential Services, added that staff truly appreciate the office space and the conference rooms that are now available. “By forming a Building Council, comprised of representation from all departments, we have been able to ensure that all input is shared and concerns or suggestions for improvement are communicated. This system has helped to instill a true sense of teamwork among all the programs and services that are housed here.”
4
While the handsome new building is a welcome addition to the community, it also captures the spirit and warmth of the person-centered philosophy practiced inside. “Isaac’s smile tells it all”, says Helen. “He is happy to be here!” Of all the things Isaac enjoys about the new facility, making new friends is his favorite.
5
Distinguished Values
In t h e C o m m u n i t y In his two-year employment history,
Steve Buchholz has achieved more at Geneva General Hospital than most of its other 1100 employees. In addition to receiving near-perfect performance appraisals, he also received the Distinguished Values Award as the Employee of the Last Quarter of 2008. At the end of each calendar quarter, the hospital selection committee chooses one employee to receive this award. Committee members agree that selecting one employee who ‘consistently goes above and beyond ordinary expectations and who clearly demonstrates the values of the organization’ can be a daunting task. The person selected should model dignity, responsibility, respect, vision, service and teamwork. Steve’s cheerful disposition and attention to detail are just two of the many attributes he brings to his job.
“While the intensive skill training services Steve received through the agency’s Supported Work Program helped him to become an independent worker, it is his conscientious application to his work and his natural willingness to always do better that make him a successful placement, an exceptional employee”, states Certified Employment Specialist, Sandy Liberatore. Patrick Boyle, Vice President of Human Resources at the hospital, was delighted to present the award, noting “It is a pleasure to see a co-worker embrace the healing environment as Steve does. Steve always goes the extra mile and demonstrates real commitment to his job, his co-workers, and the patients. He’s a great team player who has earned the respect and admiration of all who know him.” Steve won’t soon forget the honor. In addition to receiving a certificate of recognition, a cash award of $250, and use of the ‘Employee of the Quarter’ parking space, Steve’s photograph is now permanently mounted on the hospital’s ‘Wall of Fame’. 6
Steve, who has become completely independent of job support services, says his favorite aspects of being an Environmental Services Aide are working the evening hours and the people he meets.
7
Partners in Policymaking
In t h e C o m m u n i t y Among the 40 people throughout the
state who were selected to participate in NYS Partners in Policymaking in 2008, three were from Seneca County. From the first training session to the graduation ceremony, Rob Gould, Michelle Musso, and James Rice proved they deserved the selection. This leadership training program for people with developmental disabilities was designed to provide information about issues and policies related to disabilities. Once a month for eight months, ‘Partners’ gathered in Albany to attend a two-day session. Each session was devoted to a specific topic, addressed by nationally-known presenters. Partners completed homework between sessions and were required to work on one major assignment, such as organizing a letter writing campaign. Rob, James and Michelle continue using the tools they attained to educate the community about disabilities.
One of the assignments was for partners to speak of the barriers or issues in the community that disturbed them most. James had no problem choosing a topic and when it came time to deliver his testimony, he was passionate! “I spoke on ‘Unequal Opportunity Employers’. I believe that any company with more than fifty employees should maintain a 3% disability factor.” According to Rob, “Partners is a great program for up-and-coming self advocates. We learned about everything from legislative process to advocating for children with disabilities. We fight for integration – for people to choose what they want to do, not what ‘the system’ decides they should do.”
8
Lower right corner, Rob Gould has been a data entry clerk at the agency’s textile division for nine years. He is an active community volunteer and honorary member of the Waterloo Fire Department. In her nine years working in the textile division, Michelle Musso has learned most of the duties associated with the manufacturing of the fleece cap (for the US Dept. of Defense). With his strong work ethic and his desire to please, James Rice has become one of the leaders of the evening janitorial crew and he continues to pursue employment in the field of computer science, in which he holds a two-year degree.
9
Adjusting to Changing Needs
In t h e C o m m u n i t y Being a caregiver for a person with
developmental disabilities can be challenging, but complicate that diagnosis with the onset of Alzheimer’s Disease, and you have a nearly-impossible situation. That’s what staff at our Butera Drive Individual Residential Alternative were faced with mid-way through the year when Rita began displaying signs of dementia. Once Pictures of Rita and the three other residents of the Butera Drive Residential Alternative are diagnosed, new procedures, documentation and added pictured here on the wall of the living room. care were needed to ensure that Rita received the best care possible. As the disease slowly progressed, staff began to feel overwhelmed with her increased needs, but they knew Rita wanted to remain at home. As in many families, the decision was made to keep Rita at home. Although the challenges are increasing, staff have been able to deal with them and have continued to adjust to her ever-changing needs. Eliza Thurston, Residential Manager, describes the staff as a phenomenal group, “They have witnessed the disease take away all of Rita’s abilities, and, so, have become her lifeline. They have been able to maintain a delicate balance of providing care to one very needy individual, while never forgetting the three other people living there who have very different needs and wants.” “At the end of the day, it is her smile that makes it worthwhile; her happiness that makes nothing impossible.”
10
The familiarity of everything in her home, from the furniture to the wall hangings, create a great sense of comfort for Rita. The photo below of Kelley Clark, Skills Instructor, Kim Bobbet, Skills Instructor, and Marion Heffernan, reflects the circle of care that Rita is receiving.
11
Financial Report for 2008
PEOPLE SERVED
SUPPORT AND REVENUE
Intake. . . . . . . . . . . . . . . . . . . . . . . . . . 87 Clinical Services Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . 519 Early Intervention/Preschool. . . . . . 52 Community Services Alzheimer’s Day and Respite . . . . . . 14 Day Habilitation . . . . . . . . . . . . . . . . . 23 Residential Habilitation. . . . . . . . . . . 58 Family Support and Reimbursement . . . . . . . . . . . . . . 234 Respite. . . . . . . . . . . . . . . . . . . . . . . . . . 48 Recreation. . . . . . . . . . . . . . . . . . . . . . 192 Service Coordination. . . . . . . . . . . . 350 Guardianship. . . . . . . . . . . . . . . . . . . . . 3 Behavioral Support. . . . . . . . . . . . . . . . 2 Autism Support. . . . . . . . . . . . . . . . . . . 8 Individual Support Services. . . . . . . 12
Medicaid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 17,876,132
Day Services Day Habilitation . . . . . . . . . . . . . . . . 256 F.A.M.E. Center for Creative Expression. . . . . . . . . . . . . 18 Residential Services. . . . . . . . . . . . 101 Respite. . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Vocational Services Direct Placement. . . . . . . . . . . . . . . . . 69 Supported Employment. . . . . . . . . . 217 Workcenter. . . . . . . . . . . . . . . . . . . . . 134 Pre-vocational. . . . . . . . . . . . . . . . . . . 70 12
Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,105,624 OMRDD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,207,987 Participant Fees. . . . . . . . . . . . . . . . . . . . . . . . . 1,237,035 VESID/DOH/OMH. . . . . . . . . . . . . . . . . . . . . . . 555,123 Grants/County/Other. . . . . . . . . . . . . . . . . . . . 1,487,516 Donations/Contributions/ Investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . 203,927 TOTAL
$ 27,673,344
EXPENDITURES Day Services. . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,641,321 Seneca Cayuga Industries. . . . . . . . . . . . . . . . 6,202,140 Residential Services. . . . . . . . . . . . . . . . . . . . . 6,269,657 Karl D. Warrner Clinic. . . . . . . . . . . . . . . . . . 2,087,054 Early Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196,358 Community Services. . . . . . . . . . . . . . . . . . . . 2,494,773 OPTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154,217 Transportation. . . . . . . . . . . . . . . . . . . . . . . . . . . 114,990 Administration/Chapter. . . . . . . . . . . . . . . . . . 3,227,037 TOTAL
$27,387,547
Board of Directors and Administrative Staff
Peter Koons
John E. Becker, II
Thomas Ackerley
Rose Palmieri
Peter Crego
Calvin Gee
Rob Gould
Mary Pat Harris
Robert Herman
Patricia Mapley
Bill Kaminski
Director of Human Resources
Maria Mayo
Director of Vocational Services
Jo Petroccia
Director of Residential Services Will Schwarting
Sharon Trerise
Carlo Frappolli
OFFICERS Peter Koon
DIRECTORS Peter Crego Calvin Gee Rob Gould Mary Pat Harris Robert Herman Patricia Mapley Will Schwarting Sharon Trerise
ADMINISTRATIVE STAFF Kevin Smith
President
John E. Becker, II Vice President
Thomas Ackerley Treasurer
Rose Palmieri Secretary
ADVISORY BOARD MEMBER Carlo Frappolli
Executive Director
Kate Sinicropi
Associate Executive Director – Program Support
Maria Hastings
Associate Executive Director – Administrative Support
Jodi Holland
Director of Community Services
Douglas Reiss
Director of Fiscal Services
Cindy St. George
Director of Development
David Sealy
Director of Clinical Services
Kevin Spillane
Director of Business Operations
Jeanne Stebbins
Director of Day Services
Martin Toombs
Director of Information Systems
Pam Wilson
Director of F.A.M.E. Center for Creative Expression
13
SENECA CAYUGA ARC IS…
Alzheimer’s Respite Camp Columbus CHANCES, Autism Support Services Community Recreation Consumer-Directed Personal Assistance Day Habilitation Early Steps F.A.M.E. Center for Creative Expression Family Support and Reimbursement
Gordon Eadie Activity Center Guardianship Karl D. Warner Clinic Residential Services Respite Seneca Cayuga Industries Service Coordination Transition Support Transportation
ADMINISTRATIVE OFFICES WATERLOO 1083 Waterloo-Geneva Road Waterloo, NY 13165 315-539-5067 (fax) 315-539-3735
AUBURN 1521 Clark Street Road Auburn, NY 13021 315-612-0100 (fax) 315-255-2328
www.sencayarc.org. Photography: Jan Regan Photography Clark Street Road Ribbon Cutting Photography: Tellier Studios Design: In House Graphic Design, Inc.
Encased in the wall behind the cornerstone is a time capsule depicting the opening of the Seneca Cayuga ARC Clark Street Road facility.
NON-PROFIT ORG. U.S. POSTAGE PAID Permit No. 94 Waterloo, NY 13165
1083 Waterloo-Geneva Road Waterloo, NY 13165