Seneca ARC Annual Report '09

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the faces of seneca cayuga arc

annual report 2009


Our Mission, Values and Operating Principles

the faces of seneca cayuga arc Seneca Cayuga ARC is a not-for-profit agency comprised of people dedicated to assisting and supporting individuals with disabilities, their families and the community. We provide opportunities and choices for treatment, employment, education, recreation and community living to assist individuals with disabilities in realizing a productive and fulfilling life.

DIGN IT Y A ND R ESPECT We believe that our consumers and our staff are our greatest resource and should always be treated with dignity and respect. PE R S ONA L G ROW T H We believe that all people should be given the opportunity to achieve their full potential in an environment that promotes personal growth and supports individual life choices. S T A N DA R D S O F E X C E L L E N C E We are committed to standards of excellence to ensure quality of services. C OM M U N IC AT ION We will work to promote open communication and teamwork. SAFETY We will provide a safe and accessible work environment for staff and consumers.


Message from the President and Executive Director Our concern of a “challenging economic environment” certainly came true as the state government, whose agencies channel a large portion of our economic support to us, has gone through major challenges and changes. We have had to take fiscally conservative positions in our operations to assure the long term financial viability of the agency as we strive to provide more services of even higher quality to the people we serve. We are very proud of the reaction of our entire agency staff as they under took the daunting task of finding ever-more efficient ways to deliver services to the people we serve. Changes are often difficult to contemplate, let alone implement. Time and time again our staff has come up with creative ideas for improvements which have allowed us to keep moving forward in meeting our mission. Our most significant change has come in the way we are providing

employment services. With New York State’s shift away from funding workshops, we have set the stage for closure of our Waterloo sheltered workshop. In its place, the new Enhanced Supported Employment program will provide individual opportunities for up to 19 persons in our workshops to secure integrated community based employment. We also completed the move of our Knit and Textile operations to the ITTGould’s Pumps, Inc. facility in Seneca Falls, increasing our manufacturing base while employing people with disabilities within a larger workforce. In Seneca Falls, the opening of a new day habilitation site has enabled 20 young men to have full access to community activities. Also, substantial renovations to the Cayuga Street and Sackett Street residences

will allow every resident to have their own bedroom. Last year marked an amazing milestone as we joined our fellow chapter agencies in celebrating NYSARC’s 60 years of service. Through the devoted work of thousands of volunteers, as well as paid staff, what began as a group of 10 people meeting in a home in the Bronx in 1949 to address the needs of developmentally disabled persons has grown to an organization that provides daily services to more than 60,000 individuals across New York State. As we move into 2010, we must tap into the spirit of our founders and build upon the groundswell of support that has carried the agency on its very successful path. We realize that we cannot rely solely on governmental funding for the programs and facilities that we want and need to provide. With renewed energy and support from the entire SCARC family – the persons we serve, family members, staff and volunteers – we will find

Peter Koon, Board President and Kevin Smith, Executive Director Seneca Cayuga ARC.

creative ways to maximize our resources and operate efficiently while we expand our scope of services to a population of citizens in our community that continues to need our encouragement and assistance.

Peter Koon President

Kevin Smith Executive Director

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“Aerodynamically, the bumble bee shouldn’t be able to fly, but the bumble bee doesn’t know it so it goes on flying anyway.” — Mary Kay Ash

Be the bumble bee.

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As a 20-year old man with Down Syndrome, Scott Spurling’s employment plan originally was limited to a referral for the Seneca Cayuga Industries (SCI) sheltered workshop. Scott enjoyed earning a paycheck and working alongside his friends, but after nine years in the workshop, he wanted a “real job.” With the guidance of his Employment Specialist, Scott completed training in food services and worked at the agency’s North Street cafeteria until it closed in mid 2009. Soon after, SCI received approval for participation in a five-year pilot program developed by the New York State Office of Mental Retardation and Developmental Disabilities (OMRDD). Through the Enhanced Supported Employment (ESE) program, 19 persons receiving workshop services now have opportunities to work part-time in community businesses while getting more intensive individualized support. “With SCI’s experienced staff on site to train, supervise, and support the workers, it has not been difficult to convince area employers of the program’s benefits,” according to Kevin Spillane, Director of Business Operations.


Mid-Lakes Navigation Company became one of the first businesses to participate. The company, who offers daily lunch and dinner cruises on Skaneateles Lake, had an opening in food services. Aware of Scott’s interest, the vocational staff knew he would be a perfect candidate. When they discussed the opportunity with him, his face lit up as he excitedly asked, “I’m going to have a real job?” The ESE program proved to be a great success for both employee and employer. “Scott performed many important tasks each day – separating baking potatoes, bagging ice, helping with supplies and cleaning projects,” remarked Jean Ellis, Kitchen Manager. “He worked in a friendly and conscientious manner while always amusing his co-workers with his great sense of humor.” With a memorable summer of work experience on his resume, Scott is now eager to transition to a position that will offer year-round employment. The Mid-Lakes crew will miss Scott, but look forward to welcoming a new employee from the ESE program.

Scott Spurling

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“We are, each of us angels with only one wing; and we can only fly by embracing one another.” — Luciano de Crescenzo

Fly like an angel.

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When it comes to how Laurie Dymock performs her job, Transportation Manager Curt Schreiner doesn’t even hesitate, “She’s as solid as a rock, yet as gentle as an angel. She is one of the most dedicated and dependable staff I have ever had and she genuinely cares about each individual.” As a Van Aide for the past twelve years, Laurie is well-trained in CPR, First Aid, and vehicle safety, but the big difference is something that can’t be acquired through training – true compassion. Laurie’s route includes transporting several people in wheelchairs and she takes full responsibility for their safety and comfort. “It’s not an easy job,” claims Louise Maloney, Transportation Assistant. “Each vehicle entry and exit is repetitive and time-consuming, but the only time Laurie complains is if a route change will place someone on another bus and out of her care.” That level of care will soon be available for more people with disabilities when Seneca Cayuga ARC assumes the lead agency role for establishing a Job Access Mobility Management Program in Cayuga County. Through the


New Freedom Program, the agency will be able to integrate the current fixed bus route systems of other not-for-profit agencies with ride-sharing and van-pooling. SCARC has already acquired and installed the first completely web-based transportation tracking and reservation system which will help to maximize the capacity of the existing county-wide transportation system for people with disabilities. Staff training and software modification will be complete by summer’s end. “When this program is up and running, we’ll be able to network with other agencies to obtain information on who needs transportation, to where, and when. It will streamline efforts and increase efficiency, which will result in a great deal of savings,” says Doug Reiss, Director of Fiscal Services. “While the New Freedom grant will assist in providing more efficient transportation, it is only through staff like Laurie that we can provide the high quality of care that that each and every person deserves.” says Kevin Smith, Executive Director.

Laurie Dymock

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“Be glad of life because it gives you the chance to love and to work and to play and to look up at the stars.” — Henry Van Dyke

Choose to be happy.

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As the contractors put the finishing touches on renovated space at our Sackett Street house (an Individualized Residential Alternative or IRA), they had no idea of the impact it would have. For them, attaching a hinge on the new bedroom door was a sign the job was nearly done. For 49-year old Ricky Kime, it signified the beginning of a new lifestyle. Since moving from home to Sackett Street in 1997, Ricky had shared his bedroom space with at least three different roommates over the years. While others in the house had their own bedroom, a portable divider cut his 13 by 14 foot room in half. When the agency announced its plan to reconfigure residential services to allow for single bedrooms, staff members were concerned about how he would adjust to the change. It quickly became clear that not only has Ricky enjoyed his privacy, he has blossomed because of it. “Sometimes he watches television, sometimes he just enjoys the solitude, but having his own room, complete


with new furniture and TV, has given Ricky a sense of pride that has helped to increase his independence”, states Karleen Stahlnecker, Certified Skills Coordinator. Others residents have benefited as well. A new “quiet area” on the basement level enables them to visit with friends without having to share the common living room. “These changes were all part of our residential reconfiguration initiative,” explains Jo Petroccia, Director of Residential Services. “Since 2001 we have opened ten IRA’s in Cayuga County and renovated two homes in Seneca County. We wanted to ensure that people have a choice of where they lived, each house accommodates single bedrooms for everyone and all homes are physically accessible.” With the Sackett Street IRA renovation complete, the agency has accomplished this goal. As a result, that new door has opened to much more than a bedroom for Ricky and many other residents.

Ricky Kime

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Looking to the Future A little more than a decade ago, Seneca ARC and Cayuga ARC merged. The move combined the talents of many caring employees dedicated to improving the lives of each individual they serve. The merged entity has been able to offer varied services more efficiently and economically, while ensuring strong financial management of its resources. The Clark Street Road facility in Auburn is a shining example. In 2008, the agency reduced operating expenses by moving a Day Habilitation program into specially designed, fully accessible space in the new building. Consolidating staff from nine different locations throughout Cayuga County has improved communication and cut

Challenging economic times highlight our growing need to replace government monies that have been cut and discover new funding sources so that we may continue to provide essential services to more than 1,100 persons in Seneca and Cayuga counties.

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down on transportation expenses. With increased public visibility in a highly traveled area, Seneca Cayuga ARC also has gained greater name recognition in the community. The agency is moving ahead to improve its programs, upgrade its facilities, and consolidate staff in Seneca County. The renovation of its former workshop building at 1083 Waterloo-Geneva Road in Waterloo will cut costs and streamline operations by uniting staff from five different sites. More importantly, the new Community Learning Center will offer a base for training persons with developmental disabilities to work in community jobs and receive the supports they need to succeed. Opportunities in employment training, life skills, leisure activities,

and volunteer work will provide many choices for meaningful participation in the life of the community. Challenging economic times highlight our growing need to replace government monies that have been cut and discover new funding sources so that we may continue to provide essential services to more than 1,100 persons in Seneca and Cayuga counties. Community support from the businesses and residents of both counties will enable Seneca Cayuga ARC to continue to enrich the lives of individuals with intellectual and other developmental disabilities.


The new Community Learning Center will offer a base for training persons with developmental disabilities to work in community jobs and receive the supports they need to succeed.

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2009 Donors We are pleased to recognize our supporters whose generosity enables us to provide choices and opportunities to the individuals we serve. Jeffrey L. Abbott Thomas & Joanne Ackerley David & Kathleen Alfieri Grace Allison Debra J. Anderson Judi Anderson Ruby F. Anderson Mariellen Androsko American Legion Post 1107 American Legion S-K Post 1324 Anonymous Wendy Applebee Austin Physical Therapy Nancy Backus Bailey, Haskell & LaLonde Robert J. Baker Eleanor Barber

Eugene B. Bradshaw Lynn M. Bragg Mai Buchhloz Edward & Alecia Butts BVR Construction Company Case Avenue, Inc. Rose Casper Cayuga Lake National Bank Cayuga Seneca Community Action Agency Central Exterminating Co. Randy & Mary Ellen Chamberlin Jo Anne Charles Duane Chrysler John & Corrine Cochol Coe-Genung Funeral Home

Barrett Marine, Inc. Bass Pro Shops Doris Beauter Jeb & Diana Becker The Becker McClean Co. Julie Bellone Dennis & Mary Ann Bender Bennett Bolt Works, Inc. Mary Blodgett BonaDent Laboratories, Inc. The Bonadio Group Richard & Kitty Boni Bouck Real Estate Boyle & Anderson, P.C.

Marilyn Cole Community Bank, NA Community Computer Services Conley and Son Excavating Wally Cooper Corporate Care of the Finger Lakes Tom & Judith Coughlin Peter & Sue Ellen Crego Diane Dailey D’Amico Plumbing & Heating Teresa M. DeJohn Jane Denman

Alice DePasquale Laurie Desotell Debbie Dhalle Samuel & Dorothy Dickieson William & Wynn Donofrio Wendy W. Doyle Dryden Mutual Insurance Co. Eagle Auto Center, Inc. El Rayess Architects Mark A. Elmer Empire Hardware & Machinery Enterprise Rent-A-Car Foundation Eric & Marilyn Erickson Joseph & Rose Errico Arthur H. Evans Edward & Kathleen Fagen Finger Lakes Extrusion Finger Lakes Podiatry Betty C. Finsterwalder First Presbetyrian Church Gail O. Fletcher John W. Foster Dr. Edward Franzoni Carlo L. Frappolli Fucillo Ford of Seneca Falls G. W. Lisk Company, Inc. Gay & Son Agency, Inc. Kim Granato Klare A. Gunnip Martha L. Hahn Donald & Shirley Hake Kimberly Halicy Hanlon Architects PC G. Scott & Mary Pat Harris

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Gary Hart Robert & Pamela Herman Heieck-Pelc Funeral Home Scott Heinekamp Jeffrey & Deborah Hoffman Dr. Herbert & Rebecca Holden Wayne & Bonnie Hoskins Howe & Rusling, Inc. Richard & Irene Hubbell Barbara S. Hunt IESI Seneca Meadows, Inc. Integrated Textile Solutions ITT/Goulds Pumps, Inc. Jack Donovan & Company Linda Janas Richard & Burnice Jarosz Rhonda Jasper Gordon & Gayle Jensen Johnston Paper Richard J. Jones Marcia Kaiser Dr. Joseph F. Karpinski Martin Keough Edward & Barbara Kime Thomas & Karen Kime Dorothy H. Kime Knights of Columbus Council 207 Diane Koester Assemblyman Brian Kolb Peter & Betsey Koon Stanley J. Kott David J. Kowatch

Denise Kraebel Ladies Auxiliary VFW Post 1975 Thomas & Roberta Laribee Kenneth Larsen Richard & Arlene Laude David & Anne Lee David & Marielen Leonard Susan Lipinoga William Lockwood, Sr. Linda Longwell Al & Natalie Loucks Clifford & Mary Lucas Lynch Furniture of Auburn Gerald & Diane Macaluso Magee Country Diner, Inc. Kathleen Maginnity Michael & Louise Maloney Charles & Ruth Mann Jennifer L. Marquart Michele Marribitt Nancy A. McCormick Ralph & June McDowell Bill & Betty McMahon MDI Truck Microtel Inn & Suites Midstate Mutual Insurance Doris M. Mitchell Ted & Joanne Moore Moore Painting & Wallpapering Anna Morreale Morse-Collins, Inc.

Kozy Heating & Air Conditioning

Mull Funeral Home New York Bus Sales


Dr. David & Janice Nichols Nicoletta Construction Co. Albert Nivison Ted & Pat Novak Nucor Steel Auburn, Inc. Assemblyman Bob Oaks Oakwood Service Center Denis O’Rourke Margaret M. Osborne Barbara Ostrander Owasco Beverage Inc. Rebecca Palmer Rose Palmieri Sylvia Papperman Patchen Real Estate Sandy Peer Dr. Joseph T. Perillo Peter Koch ChryslerDodge-Jeep Jim & Helen Petersen Richard & Donna Peterson Philadelphia Insurance Companies Rick & Marilyn Pierce Eleanor Pinchak Plis Funeral Home, Inc. Beulah C. Pollard Joseph Poole Ray and Susan Porsch Portico Properties Robert C. Prosser R. M. Lill, Inc. Patricia Rafferty

Daniela Reilly Relph Benefit Advisors Elaine M. Ross Mary C. Roth G. William & Ann Ryan Barbara L. Ryan Sacred Heart & St. Ann Churches Cynthia St. George Salva Electric, Inc. Ronald & Dina Sandroni Cindy L. Saracino Dominick & Suzanne Schillace Willard & Jean Schwarting Guy Robinson & Lynn Scott Dave Sealy Janet Seemann Seneca Falls Savings Bank Seneca Falls Veterinary Hospital Seneca-Ontario Community Services Sessler Companies Richard & Elizabeth Shipley Sinicropi and Healy, LLP Colleen S. Siwarski Kevin & Terri Smith Edith Smith Jeannette Smith Paul Smith Donna K. Southwood Dr. Roger & Alice Spier Stardust Foundation of CNY

Jeanne Stebbins Kelly Stockwell Isabelle Sullivan Sunset Bowl Superior Insulation SureHands Lift & Care Systems Le Swallow The Liberty Store Kathryn Tomaselli Marty & Judith Toombs Total Lighting Concepts Michael & Molly Trapani Charles & Paula Trepcos Sharon Trerise Upstate Paving, LLC Upstate Temperature Control Valley Pharmacy Donna M. VanAllan Vance Metal Fabricator Inc. Doug & Michele VanGiesen Laurel Vargason Wendy Varricchio-Fletcher Neil & Karen Vellone Gary & Anne Ventura Anthony & Kathleen Vetrano Villano’s Deli Ben J. & Michelle Vitale Gary Walborn Wal-Mart Store #1705 Waterloo Eye Care Waterloo Lions Club Elizabeth Watkins

Richard & Margaret Redmond Paul & Teresa Reichhart

Starlite Lanes Statewide Roofing

Wayne Cooperative Insurance Susanne Webster

John M. Wejko Ed & Karen Westburgh, Jr. Westside Auto Repair Arthur Whitney Dorothy Jane Wilson Pamela Wilson Wilson Press & Mailhouse Susan & Donald Witchey Steven & Katie Wright WVT Communications Gary & Jene Younkin

In memory of Dr. & Mrs. Gordon Eadie Jeannette B. Chappell

Memorial Gifts

In memory of Lester McDowell Lynn B.Bidwell Scott Bidwell

In memory of Raymond Corrigan Margaret Spencer In memory of John Leiker Christina Malycha DeVos Frances Ferrara Paul & Brenda McGuane Shirley Wikiera

In memory of Delores McCann Helen Sharp In memory of Leonard Sathre ITT Corporation In memory of Brett Hake Robert & Joan Wittwer

In memory of Irma Vasco Nancy O’Hara While every effort was made to ensure the accuracy of this listing, we apologize for any omissions. Please call the Resource Development Office at 539-5067 with any corrections or additions.

We also want to thank everyone who shared their dollars, gifts, time, and talents by supporting our fundraising efforts and providing activities for persons with disabilities. Every dollar and each special service has enriched meaningful programs such as Camp Columbus, The Gordon Eadie Activity Center, Early Steps and F.A.M.E. Thank you for your generosity and support.

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Financial Report for 2009 PE OPL E SE RV E D

SUPPORT A ND R EV EN U E

Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Medicaid. . . . . . . . . . . . . . . . . . . . . . . . . . . $ 19,361,328 Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,987,572 New York State OMRDD. . . . . . . . . . . . . . . . . 2,060,482 Participant Fees. . . . . . . . . . . . . . . . . . . . . . . . 1,232,277 New York State VESID/DOH/OMH. . . . . . . . . . 701,368 Grants/County/Other. . . . . . . . . . . . . . . . . . . . . 634,276 Donations/Contributions/ Investments. . . . . . . . . . . . . . . . . . . . . . . . . . . 339,002

Clinical Services Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733 Early Intervention/Preschool. . . . . . . . . . . . . . 98 Community Services Alzheimer’s Day and Respite. . . . . . . . . . . . . . 14 Day Habilitation. . . . . . . . . . . . . . . . . . . . . . . . 34 Residential Habilitation. . . . . . . . . . . . . . . . . . 58 Family Support and Reimbursement. . . . . . . . . . . . . . . . . . . . . 253 Respite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Service Coordination. . . . . . . . . . . . . . . . . . . 397 Guardianship. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Behavioral Support . . . . . . . . . . . . . . . . . . . . . . 9 Autism Support . . . . . . . . . . . . . . . . . . . . . . . . 23 Individual Support Services. . . . . . . . . . . . . . . 21 Day Services Day Habilitation. . . . . . . . . . . . . . . . . . . . . . . 285 F.A.M.E. Center for Creative Expression. . . . . . . . . . . . . . . . . . . . . 29 Residential Services . . . . . . . . . . . . . . . . . . . 108 Respite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Vocational Services Direct Placement. . . . . . . . . . . . . . . . . . . . . . 113 Enhanced Supported Employment. . . . . . . . . . 6 Supported Employment. . . . . . . . . . . . . . . . . 251 Workcenter. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Pre-vocational . . . . . . . . . . . . . . . . . . . . . . . . . 79

TOTAL

$ 28,316,305

E X PENDITU R ES Day Services. . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,946,359 Seneca Cayuga Industries. . . . . . . . . . . . . . . . 6,690,026 Residential Services . . . . . . . . . . . . . . . . . . . . 6,628,640 Karl D. Warrner Clinic . . . . . . . . . . . . . . . . . . . 2,073,992 Early Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123,963 Community Services . . . . . . . . . . . . . . . . . . . . . 2,473,511 Opportunities for People Through Services. . . . 288,569 Transportation. . . . . . . . . . . . . . . . . . . . . . . . . . . 321,575 Administration/Chapter. . . . . . . . . . . . . . . . . . 2,359,500 TOTAL

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$27,906,135


Board of Directors and Administrative Staff

Peter Koon

John E. Becker, II

Thomas Ackerley

Rose Palmieri

Peter Crego

Rob Gould

Mary Pat Harris

Robert Herman

Jeffrey Hoffman

Will Schwarting

Bill Kaminski

Director of Human Resources

Maria Mayo

Director of Vocational Services

Jo Petroccia

Director of Residential Services

Michael Trapani

Sharon Trerise

Carlo Frappolli

OFFICER S Peter Koon

DIR ECTOR S Peter Crego Rob Gould Mary Pat Harris Robert Herman Jeffrey Hoffman Will Schwarting Michael Trapani Sharon Trerise

A DM I N I S T R AT I V E S TA F F Kevin Smith

President

John E. Becker, II Vice President

Thomas Ackerley Treasurer

Rose Palmieri Secretary

A DV I S ORY B OA R D M E M B E R Carlo Frappolli

Douglas Reiss

Executive Director

Director of Fiscal Services

David Sealy

Director of Clinical Services

Kevin Spillane

Director of Business Operations

Kate Sinicropi

Associate Executive Director – Program Support

Jeanne Stebbins

Maria Hastings

Martin Toombs

Associate Executive Director – Administrative Support

Jodi Holland

Director of Community Services

Director of Day Services Director of Information Systems

Pam Wilson

Director of F.A.M.E. Center for Creative Expression

Susan Witchey

Director of Quality Assurance 13


SE N EC A C AY UGA A RC IS…

Alzheimer’s Respite Camp Columbus CHANCES Autism Support Services Community Recreation Consumer-Directed Personal Assistance Day Habilitation Early Steps F.A.M.E. Center for Creative Expression Family Support and Reimbursement

Gordon Eadie Activity Center Guardianship Karl D. Warner Clinic Residential Services Respite Seneca Cayuga Industries Service Coordination Transition Support Transportation

A D M I N I S T R AT I V E O F F I C E S WATERLOO 1083 Waterloo-Geneva Road Waterloo, NY 13165 315-539-5067 (fax) 315-539-3735 www.sencayarc.org.

AUBURN 1521 Clark Street Road Auburn, NY 13021 315-612-0100 (fax) 315-255-2328

Photography: Jan Regan Photography Design: In House Graphic Design, Inc.

At the Center for Creative Expression, F.A.M.E. develops theatrical and artistic talents, builds self esteem and enhances friendships. We all wish you a great 2010.

NONPROFIT ORG. U.S. POSTAGE PAID Waterloo, NY Permit No. 94

1083 Waterloo-Geneva Road Waterloo, NY 13165


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