February 2014

Vo l u m e 2 6 N u m b e r 2 February 2014 $2.00

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AT DEADLINE

FMI Releases Q4-2013 Construction Outlook Report FMI, a leading provider of management consulting and investment banking to the engineering and construction industry, released its Q4-2013 Construction Outlook. The forecast predicts 2013 to end with 7 percent growth for the construction industry as a whole. Final statistics for construction-putin-place will be available April 2014.

Select market predictions include: • Residential – Forecasts show residential construction ending 2013 with 18 percent growth. Multifamily construction has been particularly strong in the past two years with growth of 48 percent in 2012 and 38 percent in 2013.

Feds Will Not Prosecute Colonies Defendants, Though Fruits of Their Search Fall to DA

Special Sections

By Mark Gutglueck

Green Automotive Company in Riverside Page 3

Federal prosecutors will not pursue a criminal case against any of the defendants involved in the Colonies Lawsuit Settlement Public Corruption Prosecution that is proceeding in state court, according to a motion filed by the U.S. Attorney’s Office in U.S. District Court on Jan. 13. While Assistant U.S. Attorney Joseph Widman said in the motion that the federal government’s investigative and prosecutorial action with regard to defendants Jeff Burum, Jim Erwin, Paul Biane and Mark Kirk has concluded, he intimated that materials both relevant and irrelevant to the case that were seized during an FBI search of Burum’s home and office in September 2011 have been turned over to the district attorney’s office and remain in that agency’s possession despite a court order calling for privileged materials to be destroyed or Jeff Burum returned to the defendants.

In February 2010, the California continued on page 10

NAIOP IE’s REXIE Awards Honor Commercial Real Estate Achievements

• Power – After a booming return in 2012, power construction slowed to just 2 percontinued on page 19 MAIL TO: Last month on Jan. 21, more than 280 commercial real estate professionals joined NAIOP Inland Empire for the third annual REXIE Awards held at the Hilton Ontario Airport hotel to celebrate exceptional achievements in industrial leasing, development and land acquisition last year. Awards were given in eight categories to local businesses and professionals for their milestone contributions that are strengthening the Inland Empire’s position as a leader in industrial development and a key international logistics hub in the U.S. Proceeds from the event, totaling $2,500, were donated to the Boys & Girls Club of Fontana.

Industrial Developer of the Year – Awarded to Panattoni continued on page 5 Development Company for break-

Hacking & ID Theft: Are You Next?

Page 29

Garner Holt Production Page 39

Future Construction Activity in Inland Empire McGraw Hill Construction reported on December contracts awarded for future construction in the metropolitan statistical area of Riverside-San Bernardino-Ontario, consisting of Riverside and San Bernardino in California.

-Nonresidential buildings include office, retail, hotels, warehouses, manufacturing, educational, healthcare, religious, government, recreational, and other buildings.

-Residential buildings include single family and multifamily housing.

-Nonbuilding construction continued on page 19

BUSINESS JOURNAL • PAGE 2

February 2014

High-Speed Rail Authority Applauds Release of Prop 1A Connectivity Funds for Local Rail Improvements The California High-Speed Rail Authority (Authority) applauds the California Transportation Commission’s approval of the release of $8.5 million of Proposition 1A connectivity funds for the Southern California Regional Rail Authority’s (Metrolink) HighSpeed Readiness Program. The program will increase Metrolink service levels to support and compliment planned increases in ridership as well as connectivity to the future high-speed rail system.

“This funding will provide Los Angeles and the surrounding areas with a better, safer, and cleaner passenger rail experience in the very near future,” said Authority Southern California Regional Director Michelle Boehm. “Modernizing and improving local rail service like Metrolink, will increase Southern Californian’s mobility and economic opportunity, while reducing harmful emis-

sions released into the air.”

The $8.5 million allocated on Wednesday allows Metrolink to purchase three additional high powered Tier-4 locomotives for their commuter rail service. This is part of an $89 million investment of connectivity funds allocated through Senate Bill 1029 (Budget Act of 2013) to repower and/or purchase 20 to 30 stronger, faster, and greener locomotives, and recondition and improve passenger cars. The state investment of $89 million will help leverage a total of $203

million for this purpose.

Metrolink also received approximately $35 million for Positive Train Control (PTC) system work from Proposition 1A connectivity funds in previous appropriations.

About California High-Speed Rail Authority The California High-Speed Rail Authority (Authority) is responsible for planning, designing, building and operation of the first high-speed rail system in the nation. California high-speed rail will connect the mega-

regions of the state, contribute to economic development and a cleaner environment, create jobs and preserve agricultural and protected lands. By 2029, the system will run from San Francisco to the Los Angeles basin in under three hours at speeds capable of over 200 miles per hour. The system will eventually extend to Sacramento and San Diego, totaling 800 miles with up to 24 stations. In addition, the Authority is working with regional partners to implement a statewide rail modernization plan that will invest billions of dollars in local and regional rail lines to meet the state’s 21st century transportation needs.

To learn more visit the Authority’s website at www.hsr.ca.gov and join us on facebook.com/CaliforniaHighS peedRail and follow us at twitter.com/cahsra

MANUFACTURERS’ SUMMIT WILL FOCUS ON GROWTH IN THE INLAND EMPIRE “The attending manufacturers are from existing The 3rd Annual Summit of the Manufacturers’ firms who wish to survive and thrive,” stated Council of the Inland Empire (MCIE) promises to Wallace Brithinee Ph.D., president of Brithinee be a learning experience for the manufacturers and Electric and chair of the Summit. “We have seen businesses who attend. The event, to be held on many manufacturers leave this area and the state.

Friday, Feb. 21st at the Ontario Convention Center, This is the group of survivor manufacturers who are will feature keynote speakers: Kish Rajan, director willing to work hard to remain. We would like manof the Governor’s Office of Business and Economic ufacturer and business attendees to leave the conferDevelopment, speaking on California: The State of ence with ideas that inspire them to grow their busiManufacturing; Michael Pazzani, vice chancellor ness and encourage hiring.” for research and economic development, U.C. The Summit, which sold out in the past two Riverside outlining the growing array of resources years, has doubled their breakout session offerings available at UCR to help manufacturers and busithis year with two hours dedicated to more informanesses by making unique research resources availtion and inspiration. Topics will include: able for the private sector’s use; and Dorothy Michael Pazzani, Vice Introduction to Lean Manufacturing; Sales Growth Rothrock, vice president, government relations, Chancellor for Research and through Export; Foreign Trade Zone in the Inland California Manufacturing & Technology Economic Development, U.C. Empire with The Port of Long Beach; Resource and Association imploring manufacturers to make perRiverside, keynote speaker.

Energy Innovation; Changing the Workplace to sonal contact with their state legislators.

(One of three keynote speakers.)

Attract the Next Generation; Innovation for Growth Major sponsors of the MCIE Summit include: and Increased Sales; Environmental Compliance Issues Explored; the Riverside County Workforce Investment Board, the San and Building the Workforce Pipeline. “We have presentations of Bernardino County Workforce Investment Board, Chaffey College, interest to business owners, general managers, sales and marketing Brithinee Electric, California Steel Industries, Ventura Foods, San managers, plant supervisors and HR specialists,” stated Brithinee.

Bernardino Community College District, California Community continued on page 27 “We also want to educate attendees Colleges and the Port of Long Beach.

February 2014

SAVING THE ENVIRONMENT

Green Automotive Company in Riverside G r e e n A u t o m o t i v e Company, a state-ofthe-art niche vehicle design, engineering, manufacturing, and sales company, driving innovation in the use of cutting edge zero and low emission technologies, announced that its Californian subsidiary Newport Coachworks is planning to launch its 100% electric shuttle bus at the LCT Show in Las Vegas.

The fully American built electric shuttle bus, The e-PATRIOT, will be presented for the first time at the upcoming February 16-18th International LCT Show at the MGM Grand Hotel & Casino in Las Vegas (www.lctshow.com), one of the largest shuttle and charter events, where Newport Coachworks is presenting its shuttle bus range on a 2500sqm exhibition space.

The e-PATRIOT is produced at Newport Coachwork’s state-ofthe art facility in Riverside where the company has been manufacturing its whole range of shuttle buses since the beginning of last year.

The e-PATRIOT has been built to the highest specification using advanced proprietary techniques that utilize innovative light weight materials. It can travel up to 100 miles on a single charge, has a top speed of 60mph and can be equipped with a fast charging system. Its interior corresponds to the highest standards that buyers have come to expect from Newport Coachworks. Carter Read, president of Newport Coachworks is very enthusiastic about the build of the ePATRIOT: “We are very excited about launching our first zero emission bus at this major industry event in Las Vegas. Las Vegas is the perfect market for our newest shuttle bus and several bus operators have already shown their interest in being amongst the first to offer their customers zero emission, quiet and vibration free transport.”

Ian Hobday, CEO of Green Automotive adds: “We have been working hard over the past year to achieve our goal to build electric vehicles in America. We are confident that we are at a turning point in the company’s history. Our aim is to sell the electric shuttle bus not only in the USA but also into other markets. According to a new market study published in January by Report Linker, the worldwide market for electric buses and taxis will multiply over eight times in the next decade, approaching $60 billion not long after that. There should be enough opportunities for us to go after.”

BUSINESS JOURNAL • PAGE 3

CSUSB NAMES NEW ASSOCIATE VICE PRESIDENT FOR TECHNOLOGY OPERATIONS Cal State San Bernardino has named Gerard Au as the university’s new associate vice president for technology operations and customer support.

Au, who will begin his new appointment on Feb. 3, will provide leadership to the CSUSB’s Technology Support Center and Enterprise Applications, Data Center, and Telecommunications and Network Services, said Samuel Sudhakar, the vice president for Information Technology Services and chief information officer for Cal State San Bernardino.

Au currently serves as the director of information technology and chief information officer at UCLA School of Nursing.

“We are excited to have Gerard join our campus. Gerard has a significant record of technological accomplishments at UCLA,” Sudhakar said. “He led a team to expand the global footprint of the UCLA School of Nursing through the strategic use of instructional technologies, and provided leadership to large-scale IT projects to include infrastructure upgrades, cloud services migration and electronic health records implementation.”

Au, who lives in Pasadena, was awarded a bachelor of science degree in electrical engineering from UCLA. He worked in the private sector for a short time and later returned to UCLA working in information technology in the university’s geology department. He later worked in the psychology and English departments before moving to the School of Nursing. He also held several volunteer staff leader positions at UCLA and systemwide at the University of California.

“I am honored to be joining the information technology team and working closely with Dr. Sudhakar and the talented staff,” Au said.

“Cal State San Bernardino is an outstanding university on a path to greatness under President Morales’s leadership. I am excited by the opportunity to work with faculty, staff, students, and university leaders on issues of critical importance.”

BUSINESS JOURNAL • PAGE 4

February 2014

I N D E X News and Features Start It Up: Five Surprisingly Great Times to Launch Your Business Sean C. Castrina explains why five common excuses should actually be used as motivation to become your own boss. . . . . . . . . . . . . .

Columns

9

Did Your Credility Crumble in 2013? The Top 10 Credibility Repair Tips for 2014 If you’re worried about your credibility score with your peers, authors Julie Miller and Brian Bedford offer 10 tips to help you repair it in 2014. . . . . . . . . . . . . . . . . . . . . . . . . . 16 Lindred Greer: Business Leaders Ignore Power Struggles at Their Organization’s Risk New research shows how companies can minimize conflicts within their top teams. . . . . . . . . . . . . . . . . . 24

Saving the Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3

Leadership in Business. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

Real Estate Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

The Lists: Architectural/Engineering Firms in the Inland Empire. . . 7 Banks in the Inland Empire. . . . . . . . . . . . . . . . . . . . . . . 18 Residential Real Estate Builders Serving the I.E. . . . . . . 26 Investments and Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

Computer Column. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

New Business Startup Advice. . . . . . . . . . . . . . . . . . . . . . . .

9

Close-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Restaurant Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Credibility in Business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Shai Bernstein: Private Equity Buyouts Improve Operations and Management In spite of negative portrayals in the news media, Shai Bernstein finds that private equity buyouts add value to companies’ operations without decimating their workforces. . . . . . 26

Financial Column. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Hacking & ID Theft: Are You Next? At least 110 million consumers were affected by the hack involving Target and Neiman Marcus retailers. Scott A. Merritt gives us seven tips for protecting your identify and money. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

New Business Lists: County of San Bernardino. . . . . . . . . . . . . . . . . . . . . . . . 35 County of Riverside. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Vol. 26, No. 2, February 2014 — Inland Empire Business Journal is published monthly by Daily Planet Communications, Inc., 1801 Excise Street, Suite 111, Ontario, CA 19761. (909) 605-8800.

Bulk rate U.S. postage paid, Ontario, CA, permit No. 1. Send address changes to: Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729. Information in the Inland Empire Business Journal is deemed to be reliable, but the accuracy of this information cannot be guaranteed. The management of the Inland Empire Business Journal does not promote or encourage the use of any product or service advertised herein for any purpose, or for the purpose or sale of any security. “Inland Empire Business Journal” trademark registered in the U.S. Patent Office 1988 by Daily Planet Communications, Inc. All rights reserved. Manuscripts or artwork submitted to the Inland Empire Business Journal for publication should be accompanied by selfaddressed, return envelope with correct postage. The publisher assumes no responsibility for their return. Opinions expressed in commentaries are those of the author, and not necessarily those of the Inland Empire Business Journal. Subscription payment must accompany all orders for the monthly journal or annual Book of Lists. Copyright 2013 Daily Planet Communications, Inc.

Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Manager’s Bookshelf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Identity Theft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Corporate Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Executive Time Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

PUBLISHED BY Daily Planet Communications, Inc.

BOARD CHAIRMAN William Anthony

MANAGING EDITOR Ingrid Anthony

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CORRESPONDENTS AND COLUMNISTS

QUOTATIONS ON LAUGHTER You grow up the day you have your first real laugh—at yourself.

Ethel Barrymore Laugh to forget, but don’t forget to laugh.

Arnod Glasow

Henry Holzman

Cary Ordway

Scott A. Merritt

Julie Miller

Brian Bedford

Ashley Bennett

Sean C. Castrina

Shai Bernstein

J. Allen Leinberger

Lindred Greer

Assemblymember Mike Morrell

William “Bill” Cortus

STAFF Travel Editor: Camille Bounds Consultant: Mel Pervais

Art Director: Jonathan Serafin Sales: Mitch Huffman

CONTACT US

The freedom of any society varies proportionately with the volume of its laughter.

Zero Mostel

William J. Anthony

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williamj@busjournal.com ingrid@busjournal.com jon@busjournal.com

February 2014

BUSINESS JOURNAL • PAGE 5

GROWTH FOR INLAND EMPIRE EMPLOYMENT GROWTH AHEAD Each year, growth in the Inland Empire labor market edges up, as the region continues its slow, steady march out of the Great Recession. As of August 2013, total nonfarm employment in the Inland Empire stood at 1.2 million, which is 9% below the region’s peak employment level set in July of 2007. Since August 2012, the region has added back 6,900 nonfarm payroll jobs on a seasonally adjusted basis, a 0.6% year-over-year increase. This is a lower rate of growth than in the state overall (1.5%), but it is important to remember that the Inland Empire was one of the hardest hit regions in California after the housing bubble burst.

There is also another side to the Inland Empire’s employment story. The Current Population Survey (CPS) shows household employment growing by 30,600 jobs over the last year. This represents a 1.9% increase and makes industry employment growth (0.6%) pale by comparison. Household and industry employment numbers differ because the CPS measures employment among Inland Empire residents, as opposed to business employment in the region. Unlike industry employment, the household employment figure includes workers who commute out of the Inland Empire to nearby coastal job centers. Notably, the CPS is showing a steady downtrend in the unemployment rate, which is at 10% as of August.

Several core Inland Empire employment sectors continue to do well, particularly the trade, transportation, and utilities industry, which makes up roughly one-fourth of nonfarm jobs in the region.

The Inland Empire is a major logistics hub for Southern California, and the local transportation and warehousing industry benefits greatly from increases in container activity at the ports of Los Angeles and Long Beach.

Awards Honor...

ing ground on four new Inland Empire industrial projects totaling continued from pg. 1 roughly 3.2 million square feet and completing two speculative facilities in Rialto at approximately 373,000 and 718,000 square feet. Panattoni also builtout and leased a 1.4 million square foot building in Moreno Valley and a 636,000 square foot building in Riverside.

Industrial Owner of the Year – Awarded to Prologis for their ownership, either directly or through funds and partnerships, of Inland Empire industrial properties totally more than 37 million square feet, all 100 percent occupied in 2013. Prologis’ 425-acre land portfolio continues to grow.

Industrial Leasing Broker of the Year – Awarded to executive director Chuck Belden and executive vice president Phil Lombardo of Cushman & Wakefield, Inland Empire. Lombardo and Belden are veteran real estate brokers with a combined 63 years of experience.

In 2013, they collectively completed more than 12 million square feet of lease transactions within the Inland Empire.

Industrial Investment Broker of the Year – Awarded to vice chairman Darla Longo and Barbara Emmons of CBRE, Ontario.

Longo and Emmons have a combined experience of 57 years at CBRE. In 2013, they closed 9.2 million square feet of industrial investment sale transactions in the Inland Empire.

Investment Acquisition of the Year – Awarded to Alere Property Group for the purchase of the 1.1 million square-foot Rialto Commerce Center. The center is 83 percent occupied and consists of two Class-A buildings developed in continued on page 20

Looking Back and Charting the Course Ahead With another January upon us, it is important for elected leaders to reflect on the year that just ended and ponder the possibilities for the 12 months that lie ahead.

Unfortunately for California, 2013 was a bust on several fronts.

Legislative Democrats’ so-called “supermajorities” in the Assembly and Senate ignored several of our state’s biggest problems in favor of pushing a liberal big government agenda.

Toward the top of the Legislature’s list last year should have been job creation. Remember that California struggles with an unemployment rate well above the national average and businesses are still leaving and setting up shop in more job-friendly states like Texas. Yet Sacramento Democrats did little to help us compete and keep these jobs here. They actually imposed more regulations on employers just getting by in our fragile economy.

Part of that exodus can also be blamed on our tax climate, which despite assurances from legislative leaders that increases would not be on the table, were. Assembly Democrats approved Assembly Constitutional Amendment 8, which would weaken taxpayer protections by making it easier to pass new taxes at the ballot box.

Additionally, they refused to approve a measure I authored, Assembly Bill 124, to repeal the likely illegal fire tax that many families now pay on their properties. One can only wonder what kind of other taxes and fees will surface this year.

Current and future spending was a problem as well, with Sacramento continuing to downplay the severity of our impending unfunded public employee pension liabilities, which by some estimates could be over $300 billion. If we do not tackle the crisis now, we will leave our children and grandchildren an insurmountable debt.

At the same time these issues fell by the wayside, the majority party and Governor spent their time approving measures like Assembly Bill 1266, which now allows young people of different physical genders to share bathrooms, school showers, and other facilities, violating the majority of students’ privacy and jeopardizing their innocence.

California can and must do better in 2014.

It starts with making our state business-friendly again. For decades, Americans and people from all over the world came to California in search of economic opportunity. We need to return to that same spirit and allow job creators the freedom to do what they do best: create jobs.

Reducing our state’s regulatory burden on employers is a necessary first step in that process. We must look to cut taxes and make them more predictable. It is difficult to set up shop in California if the threat of higher taxes is constantly looming on the horizon. Filling these jobs, however, will require a prepared workforce and a renewed focus on education.

Beginning this year, parents and community leaders have a unique opportunity to shape how state dollars will be spent in the classroom through the Local Control Funding Formula approved in continued on page 12 last year’s budget – a step in the

BUSINESS JOURNAL • PAGE 6

February 2014

LEADERSHIP LEADERSHIP IN IN BUSINESS BUSINESS Leading in Crisis: The Four Traps of Decision Making

By Lucien Canton During the second day’s fighting at Gettysburg on July 2, 1863, Colonel Strong Vincent, a brigade commander in the Army of the Potomac, learned from a passing courier that the Union left flank was undefended and that the Confederates were advancing on Little Round Top. Seizing this position would allow the Confederates to fire on the entire Union line and force the retreat of Union forces, opening the road to Washington.

Recognizing the tactical significance of the position, Vincent, without waiting for orders, moved his brigade into a blocking position. What followed was one of the most dramatic and pivotal engagements of the war, one that decided the battle of Gettysburg and most probably the war itself. Though Vincent fell in the battle, his ability to recognize the crisis, to make critical decisions under pressure, and to deploy his resources inspired his brigade to hold the vital position on the Little Round Top. Leadership in crisis is ulti-

mately about decision making.

Other critical steps, such as recognizing and isolating the crisis prepare you to make decisions, while the deployment of resources are based on the decisions made by the leader. The pivotal point in any crisis is the making of the decision about how one will deal with the crisis. Unfortunately, without recognizing the four traps of decision making, it is too easy to make the wrong decision.

Trap #1: Maintaining the status quo One of the major problems in leading in a crisis is the psychological tendency to do nothing. There is a tendency to normalize events – to see what we expect to see. It is easy to miss cues or indicators. If there are no consequences for doing, there is no need to make a decision. Unfortunately, this is the default mode for many decision makers.

Trap # 2: Taking the easy way out

REAL ESTATE NOTES Progressive Real Estate Partners Completes Over 300k Square Feet of Inland Empire Retail Deals in 2013 Progressive Real Estate Partners closed out 2013 having executed 109 transactions totaling over 300k square feet of space in the Inland Empire for 2013. The firm, led by Brad Umansky, completed transactions with a wide variety of national, regional and independent retailers including Sleep Number, IHOP, The Habit Burger, Goodwill, King Taco, Yogurtland, Marcos Pizza, Flame Broiler, Taco Bell and many more.

Progressive, founded by Umansky just four years ago, was also selected as the exclusive Inland Empire representative of the wellrespected Retail Brokers Network (RBN). RBN is a networking group whose members specialize in retail real estate brokerage. There are over 50 member companies, with 75 offices throughout the US, Canada and Mexico.

Rancho Cucamonga Industrial Property Sells for $6.5 Million A 103.2k-square-foot industrial continued on page 11

Assuming that there are consequences for inaction, the next consideration is whether there is a risk in taking action. If there is no perceived risk in taking a specific action, there is really no need to make a decision or to consider alternative courses of action.

Trap #3: Giving up When available courses of action all carry risks, the tendency is to search for a better solution. The trap here is that if there is a perception that no low risk solutions are available, the decision maker may become fatalistic or apathetic, exhibit behaviors such as ignoring or selective interpreting information, or attempt to pass the responsibility for decision making to someone else.

Trap #4: Running out the clock Hesitation is not uncommon among decision makers in a crisis. Information is incomplete or contradictory and there is usually little time to wait for better solutions. This is the fourth trap of decision making: continuing to seek for solutions rather than deciding on the best available alternative, even if it carries considerable risk. Under heavy time constraints, this can even led to panic and bad decision making.

So how does one avoid the four traps of decision making in a crisis? The first step is recognizing that these four traps exist and understanding that they are heavily influenced by time and the availability of good information. Failing to see the risks of inaction or accepting low-risk actions are both linked to a failure to recognize that a crisis is occurring and to put it into the context of the potential impact on your organization. This in turn is usually the result of fail-

ing to take the time to gather and assess information related to the crisis. Consider, for example, the classic case study on supply chain management involving Nokia and Ericsson in 2000. The crisis was precipitated by a fire in the clean room of the manufacturer of the chips used in each company’s phones. Nokia recognized and reacted to the potential crisis; Ericsson did not. The resulting losses cost Ericsson millions in lost revenue and market share and put the company into a financial crisis that lasted almost five years.

Understanding the nature of the crisis can also help avoid the bad decisions caused when considering high-risk alternatives.

Knowing how much time you have to make a decision and the potential availability of alternative actions are precious commodities in a crisis. Time allows you to weigh risks versus alternatives or consult with advisors and subject matter experts.

Knowing you have limited time can help you to focus on what you know and bring clarity of thought. In the case of Strong Vincent at Gettysburg, the knowledge that he had only a short time in which to act caused his decision to move without orders, an action that could have cost him his career if he failed.

However, the risks of inaction far exceeded the risks of the alternative he chose. It is easy to avoid decisions in a crisis. The four traps are always there waiting for the unwary and they all lead to the same place: failure due to non-existent or poor decision making. The hardest part of managing in crisis is having the willingness to accept responsibility for decisions made with limited information in too short a time and the courage to follow through on those decisions without second-guessing yourself.

It’s what makes a leader truly effective in a crisis.

BUSINESS JOURNAL • PAGE 7

February 2014

Architectural/Engineering Firms continued on page. 17

Ranked By Inland Empire Billings Firm Address City, State. Zip

Billing $ Inland Empire Company Wide

I.E.Offices Co. Wide Headqtrs.

Types of Services

Industries Served

Marketing Contact Title E-Mail Address

Private Developers Environmental Public Works Municipalities

Terryn O’Brien Public Relations Director

Top Local Exec.

Title Phone/Fax E-Mail Address

1.

RBF Consulting 3300 E. Guasti Rd., Ste. 100 Ontario, CA 91761

$165,000,000 $36,000,000

Stantec 22690 Cactus Ave., Ste. 240 Moreno Valley, CA 92553

$58,000,000 $18,200,000

3 17 Costa Mesa

Civil Engineering Planning/Environmental Surveying/GPS

Land Development, Public Works, Industrial Energy/Power, Telecommunications

na

2.

Eric Neilsen Vice President (949) 923-6001/923-6026

3.

P&D Consultants 999 Town & Country Rd., 4th Floor Orange, CA 92868

$26,000,000 $6,000,000

1 6 Orange

Environmental Civil and Structural Engineering Building and Safety

Local, State Real Estate

Cyd Brandvein Vice President

John Kinley President (714) 835-4447/285-0740

4.

TMAD Taylor & Gaines 800 N. Ferrari Ln., Ste. 100 Ontario, CA 91764

$26,000,000 $152,000,000

1 23 Pasadena

Consulting Building Engineers

Healthcare Education Government

Ileen Rathnam Director of Marketing

Albert Chu CEO/Chairman (909) 477-6915/477-6916

5.

HMC Architects 3270 Inland Empire Blvd.

Ontario, CA 91764-4854

$23,767,860 $75,970,896

1 10 Ontario

Architecture, Planning, Interior Design, Master Planning, Renovation, Space Planning

Education Healthcare Government

Tracy Black VP of Marketing

Robert Kain, AIA, LEED Exec. Vice President (909) 989-9979/483-1400

WLC Architects, Inc. 10470 Foothill Blvd.

Rancho Cucamonga, CA 91730

$20,000,000 $11,000,000

1 3 R. Cucamonga

Master Planning Architectural Design Construction Administration

Educational Civic Private

na

6.

Jim Dicamillo President (909) 987-0909

David Evans and Associates, Inc. 4200 Concours St. Ontario, CA 91764

$19,400,000 $151,700,000

1 22 Portland, OR

Engineering, Surveying, Landscape Architecture, Architecture Planning and Construction Management

Transportation Land Development, Energy and Water Resources

na

7.

Maria Marzoeki Vice President (909) 481-5750 mmarzoeki@deainc.com

8.

Webb & Associates 3788 Mc Cray St. Riverside, CA 92506

$15,000,000 $16,000,000

1 1 Riverside

Public Works Engineers Land Development Engineers Environmental Analyst

Home Builders Public Agencies Infrastructure Financing

Steve Webb Dir. of Business Dev.

9.

Hernandez, Kroone & Associates 234 E. Drake Dr. San Bernardino, CA 92408

$14,000,000 $16,000,000

1 3 San Bernardino

Civil & Traffic Engineering Land Surveying GIS Mapping

Transportation Construction Planning and Development

10.

Psomas 2010 Iowa Ave., Ste. 101 Riverside, CA 92507

$9,000,000 $130,000,000

1 10 Los Angeles

Civil Enginerring, GIS, Survey, Land Planning, Environmental

Public Agencies Developers, Architects

Tom Rider Business Dev. Mgr.

Leni Zarate Vice President (951) 787-8421/682-3379 lzarate@psomas.com

Associated Engineers, Inc. 3311 E. Shelby St. Ontario, CA 91764

$8,000,000

2

11.

Governments, Architects, Commercial/Residential

Kay Toliver Bus. Dev. Associate

Ontario

Construction Management, Civil Engineering, Utility Design & Coordination

April Morris President/CEO (909) 980-1982/941-0891 kayt@assoc.eng.com

2 1 Hemet

Civil Engineering Municipal Services Water/Wastewater

Government, Special Districts, Robert Righetti Private, Water Resources Marketing Director

Matt Brudin President (951) 765-6622/342-5489 www.erscinc.com

3 Subdivision & Public Works Engineering, Land 15 Surveying & Planning, Environmental Analysis, Irvine Structural Design & Water Resources Engineering, Transportation Planning

Ron Craig Senior Vice President (949) 472-3505/974-4004 www.rbf.com

Matthew E. Webb President (951) 686-1070/788-1256 matt.webb@webbassociates.com

Anne Hernandez Richard R. Hernandez, P.E. Bus. Dev. Director Principal (909) 884-3222/383-1577 hka@gte.net

12.

Engineering Resources of So. Cal., Inc. $7,500,000 3550 E. Flordia Ave., Ste. B $3,500,000 Hemet, CA 92544

13.

RMA Group, Inc. 12130 Santa Margarita Ct. Rancho Cucamonga, CA 91730

$6,257,400 $7,511,700

1 2 Rancho Cucamonga

Geotechnical Engineering, Geology, Construction Inspection, Materials Testing

Public Works, Residential, Transportation, Education, Commercial Retail, Aviation

Kerri Craft Lead Marketing

14.

AEI-CASC Consulting 937 S. Via Lata, Suite 500 Colton, CA 92324

$6,000,000 $8,000,000

1 4 Colton

Civil Engineering, Surveying Environmental Engineering Planning

Private Development Contractors, Public Works Industrial Facilities

Amy Ardis Marketing aardis@aei-casc.com

Rick Sidor P.E./President (909) 783-0101/783-0108 rsidor@aei-casc.com

15.

Ludwig Engineering 109 E. Third St. San Bernardino, CA 92410-4801

$6,000,000 $6,000,000

1 1 San Bernardino

Civil Engineering, Surveying, Land Planning

Land Development, Transportation, Water Engineering

Jim Fry Vice President

Glen Ludwig President (909) 884-8217/889-0153 ludwig@ludwigeng.com

Nolte Associates, Inc. 7245 Joshua Lane Yucca Valley, CA 92284

$5,200,000

16.

2 2 Yucca Valley

Planning, Civil Engineering, Land Surveying

Public Agencies, Private Developers

Deborah Schroeder Branch Manager

Steve Crevoiserat Manager (760) 365-7638/365-2146

17.

Wilson & Company, Inc., Engineers 625 E. Carnegie Drive, Ste. 100 San Bernardino, CA 92408

$5,090,446 $68,645,162

1 17 Albuquerque, NM

Engineering, Architecture, Planning, Surveying, Mapping Services

Railroad, Public Works, Transit Angencies, Private

Stephanie Guida Marketing Manager s.guida@wilsonco.com

Larry Long Associate Vice President (909) 806-8000/806-8099 l.long@wilsonco.com

Slawek Dymerski VP (909) 989-1751/989-4287 marketing@rmacompanies.com

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Copyright 2014 by IEBJ.

BUSINESS JOURNAL • PAGE 8

February 2014

DUFF & PHELPS/INLAND EMPIRE BUSINESS JOURNAL STOCK CHART THE GAINERS

THE LOSERS

Top five, by percentage

Company

Current Close

Monster Beverage Corporation (H) 69.78 Simplicity Bancorp, Inc. (H) 16.43

Top five, by percentage

Company

Current Beg. of Point %Change Close Month Change Provident Financial Holdings, Inc. 14.47 15.00 -0.53 -3.5% American States Water Company 27.79 28.73 -0.94 -3.3% CVB Financial Corp. (H) 16.93 17.07 -0.14 -0.8%

Beg. of Point %Change Month Change 67.77 16.16

2.01 0.27

Ticker

American States Water Company CVB Financial Corp. (H) Monster Beverage Corporation (H) Simplicity Bancorp, Inc. (H) Provident Financial Holdings, Inc.

3.0% 1.7%

1/21/14 Close Price

12/31/13 Open Price

%Chg. Month

52 Week High

52 Week Low

Current P/E

Ratio

Exchange

AWR

27.79

28.73

(3.3)

33.09

25.07

17.7

NYSE

CVBF

16.93

17.07

(0.8)

17.48

10.29

19.2

NASDAQGS

MNST

69.78

67.77

3.0

70.49

45.38

36.8

NASDAQGS

SMPL

16.43

16.16

1.7

16.50

14.02

21.8

NASDAQGS

PROV

14.47

15.00

(3.5)

19.69

14.12

8.4

NASDAQGS

Notes: (H) - Stock hit fifty two week high during the month, (L) - Stock hit fifty two week low during the month, NM - Not Meaningful

Five Most Active Stocks

Monthly Summary 1/21/14

Monster Beverage Corporation 22,087,550 CVB Financial Corp.

5,752,720 American States Water Company 2,104,990 Provident Financial Holdings, Inc. 393,420 Simplicity Bancorp, Inc. 154,470 D&P/IEBJ Total Volume Month

Advances Declines Unchanged New Highs New Lows

30,493,150

2 3 0 3 0

Duff & Phelps, LLC One of the nation’s leading investment banking and financial advisory organizations. All stock data on this page is provided by Duff & Phelps, LLC from sources deemed reliable. No recommendation is intended or implied. (310) 689-0070.

COMPUTER COMPUTER COLUMN COLUMN Password Wars

By J. Allen Leinberger I am angry. I have vented about this subject here in my column before so bear with me.

I am going to do it again.

The subject is passwords.

There is, to my mind, no more frustrating part of the computing process, and it appears to be getting worse instead of better.

The basic idea of a password is to prevent other people from using your computer or from accessing certain applications and Internet sites without your permission. This is all well and good. Many of us wish such an

idea could prevent unwanted pizza deliveries at 2 in the morning from some practical joker.

But in the computer world password security is just the beginning of the plan. I have told you before about dongle keys, little attachments to the cords that allow a program to run on your device. Then there are firewalls that keep hackers out. And things like encoding and encryption programs so that no one can take advantage of you or your money.

The problem is that these things also prevent you and I

from running our own computers. Something as simple as downloading a new song off of iTunes is made impossible if the computer does not accept your password. Now I don’t know about you but my computer tends to get stuffy about these things about every three months.

Worse, in the case of iTunes, I get a message saying that I need to contact AOL. It gets better. Or worse.

After about an hour of arguing with the AOL tech rep who sounds suspiciously like he is in New Delhi, I find out that the

AOL message I got is old and AOL severed its arrangement with Apple two years ago. Why does the message still come up?

Nobody could tell me.

It gets worse.

Somewhere in the middle of the reboot nightmare, where it is telling me to change my password, I am asked for my birthday. When I punch it in the date I was born, the computer tells me I am wrong. It does not give any alternatives. I am just wrong and I will have to correct the matter. Now I think I know my continued on page 14

February 2014

BUSINESS JOURNAL • PAGE 9

NEW NEW BUSINESS BUSINESS STARTUP STARTUP ADVICE ADVICE Start It Up: Five Surprisingly Great Times to Launch Your Business Many people want to start their own businesses, but feel that “it’s just not the right time.” Sean C. Castrina explains why five common excuses should actually be used as motivation to become your own boss.

Do any of these scenarios hit home?

• A lot of pink slips have been showing up within your company recently. And you’re afraid one of the next ones will land on your desk.

• You’re struggling to make ends meet as you work your way through school (or you’re waking up in cold sweats as you imagine the bills you’ll be getting once your children hit college campuses).

• Your daughter is planning a wedding that you’ll be financing.

• Or finally, after decades on the nine-to-five treadmill, you’re ready to retire—but a little worried about how far your bank account will stretch.

In any of these scenarios, you might find yourself thinking, Gee, it would be nice to start that business I’ve always dreamed about. Then I’d feel like I have more control over not just my finances but my life right now! If you’re like most people, though, that wish is followed by a “but”: But right now, I should save every cent I have instead of investing it in a business that may or may not succeed. But starting a business is really stressful, and I already have enough on my plate. But it’s too risky. But I don’t have enough time. And so on and so forth.

Well, hold up because Sean C. Castrina has another “but” for you.

“All of these justifications for not wanting to become an entrepreneur at an uncertain time in your life are sound, but if you’re smart about it, these milestones can be the perfect time to start your own business,” says Castrina, author of “8 Unbreakable Rules for Business Start-Up Success.”

“When you follow a specific set of rules, there’s less risk involved than you might think.”

Castrina speaks from extensive experience. He has started over 15 companies in industries including direct mail, home services, property management, retail, and more—the first while he was working 9 to 5, and one of the most recent in order to fund his daughter’s college education. Specifically, Castrina recommends starting a service business (Entrepreneur.com has a great list of service businesses to start you thinking) in order to minimize risk, as well as the amount of time, money, and energy you’ll need to put into your fledgling company. (That way, you can focus on the other major life events you’re facing!)

“Service businesses require minimal money to start. In fact, I’ve never started a service business with more than $10k, and many with less than $3k— including businesses that have made me millions!” Castrina comments. “Plus, many service businesses don’t require a prior work history in the field or particular qualifications, so you can get one off the ground fairly quickly.

“Best of all, since you can hire others to perform the actual work while you handle the key behind-the-scenes management tasks (like hiring, supervising, taking client calls, marketing, etc.), service businesses are a great source of passive income,” he adds. “For instance, I started a mobile car detailing business in my 20s. I hired an employee to do the work, charged $95 for a full detail inside and out, and gave my worker 50 percent. All I did was make the phone ring and schedule the jobs. I didn’t get rich, but I did make an extra

$25k a year—not bad for three to five hours of work a week during my down time!”

In his book, Castrina explains exactly how, with 20 hours a week (or less!) of organized and focused time, you can build a solid foundation for small-business success. And his website, www.newbizcoach.org, offers more resources, including seminars and one-on-one coaching.

Here, he points out five major life events that, despite what you might think, are actually great times to start a business: #1: In the midst of the college crunch. Nothing can prepare a student better for the real world than starting and operating a business. And a college town is full of opportunities for starting a service business: tutoring, sports specialty training, babysitting services, home cleaning companies, and more.

To start, you can do some of the work yourself and enlist fellow cash-strapped students to help.

“I will never forget how broke I was going through college, or all the terrible jobs I did to stay solvent,” Castrina recalls. “I wish I’d known then what I know now about entrepreneurship. Then I wouldn’t have fallen asleep in my 9 a.m. literature class because I’d been working all night in a convenience store…and I definitely wouldn’t have had to clean toilets in the gym following athletic events, a job that still gives me horrifying visions to this day!” #2: Before you get downsized. Castrina says he’s often sought out by individuals who have just lost their jobs (often after working at the same organization for years, or even decades), asking how they can

start over as business owners.

“At this point, though— after the pink slips have already been handed out—people are at their lowest,” Castrina comments. “Their self-esteem and motivation are shot, and their financial reserves are being diminished because they have no other income. That’s not a good place for a prospective business owner to be in!

Instead, start your business when the downsizing rumors are just starting—or even better, when business is still good!” #3: Three years before your first child moves into a dorm. If you’re like many parents, you’ve been worrying about the rising cost of college tuition since your child graduated from preschool. Take a deep breath: As long as furnishing a dorm room isn’t imminent, you’ll be fine. After years of teaching others to start their own companies, Castrina says it’s very rare for a new service business not to be profiting within a year. And by year three, those businesses are normally rolling along quite well.

“For me, ‘rolling along quite well’ means earning a minimum of $3k per month, passively,” he explains. “Again, a passive business is one in which you’re in a management role, not spending your own time and money performing the service you offer. You can keep your day job while funding your child’s education on the side.

After all, most states offer many great educational options for less than the $3k per month your new business will be generating!” #4: When wedding bells are in the air. Traditionally, brides’ parents have been continued on page 12

BUSINESS JOURNAL • PAGE 10

Feds Will Not...

Attorney General’s Office and the San Bernardino County District continued from pg. 1 Attorney’s Office filed conspiracy, extortion bribery and related charges against former San Bernardino County First District Supervisor Bill Postmus and former San Bernardino County Sheriff’s deputies union President Jim Erwin, claiming the November 2006 vote of the board of supervisors to confer on the Colonies Partners a $102 million payment to settle a lawsuit that company had brought in 2002 against the county over flood control issues at the Colonies at San Antonio residential and Colonies Crossroads commercial subdivisions in northeast Upland was tainted by coercion, threats and bribery. Both Postmus and Erwin pleaded not guilty to those charges but in March Postmus pleaded guilty to all 14 charges in the indictment against him and another unrelated drug possession charge.

In May 2011, after another grand jury was impaneled and Postmus appeared before it as the star witness, a superseding indictment was handed down renaming Erwin and naming Burum, Biane and Kirk. Four months later, on Sept. 15, 2011, after the federal government’s interest in the matter had been hinted at for more than a year, that interest was confirmed when the FBI served nine search warrants issued by United States Magistrate Judge Oswald Parada at various locations, including the premises of the four defendants.

Burum, whose office and home were searched, resulting in the removal of several of his computers and communications devices, on Sept. 20 and Oct. 3, 2011 filed motions with Parada seeking the return of digital devices which he said were critical to his businesses’ operations. Parada eventually agreed to have the devices and/or data essential to Burum’s business operations returned to him.

On Nov. 10, 2011, Parada held a hearing in which he heard arguments that the federal government had exhibited “callous disregard” for Burum’s rights in seizing his property, that the government’s action had irreparably harmed Burum, and that the government should return all of the property it had seized. Parada made a finding that despite misstatements by federal agents that had been previously filed by the court with regard to the matter, the government had not shown the “callous disregard” for Burum’s rights and that the government did not have to return to him the items it had seized from him.

Parada did, however. accede to the appointment of a special master to determine which data and materials obtained in the searches was relevant to the case and could be permanently retained by the FBI and U.S. Attorney’s Office and which materials or data would ultimately need to be returned to Burum or destroyed.

The FBI assigned agents that were not working on the Colonies Partners case to review the materials as part of the special master process. While Parada’s orders clearly specified that the FBI’s review of the relevancy of the materials seized at the seven locations other than Burum’s home and office had to be carried out first within 60 days and then 120 days after the FBI sought and obtained a 60-day extension, the FBI interpreted the 120-day review deadline as not applying to Burum’s materials that were to be reviewed by a special master.

While Burum’s materials were yet in the custody of the agents carrying out the relevancy review, on May 16, 2012, digitized copies of them and their data were handed over to the San Bernardino County District Attorney’s Office. Under the terms of the warrants themselves and Parada’s later orders, government officials were to return any seized materials or data found to be irrelevant to the case and “delete or destroy all forensic copies” of irrelevant materials or data.

On Sept. 20, 2013, the district attorney’s office, as part of the discovery process in the state case pending against Burum and his codefendants, handed over to Burum’s attorney, Stephen Larson, a disk

February 2014

containing forensic copies of materials seized from Burum. On Sept.

27, 2013, Larson referenced the district attorney’s possession of that disk during a court appearance in the pending criminal case. The state court ordered the district attorney’s office to segregate and not review materials seized during the searches of Burum’s residence and office building pending resolution of Larson’s objection to the provision of material that was supposed to have been returned to Burum or otherwise destroyed being provided to the district attorney’s office. Larson then contacted the U.S. Attorney’s Office, referenced the district attorney’s Office’s production of the forensic copies that were by federal court order supposed to have been destroyed and asked whether any additional data subject to the special master order had been provided to the district attorney’s office. The U.S. Attorney’s Office agreed to look into it. It was subsequently determined that the district attorney’s Office had another disk containing forensic copies of data seized from Burum’s computers and communications devices. One of the district attorney’s office’s investigators claimed to the U.S. Attorney’s Office that the second disk in question had not been reviewed.

On Oct. 9, 2013, Larson met and conferred with the U.S. Attorney’s Office by means of a telephone conference regarding how to resolve the situation and on Oct. 11, Larson followed that up with a letter raising various grievances regarding the government’s investigation and the FBI’s provision of the disks to the district attorney’s office.

On Oct. 17, 2013, the U.S. Attorney’s Office responded to Larson’s letter, saying it intended to ask the district attorney’s office to return the disks and to delete the disk data. According to Widman, the district attorney’s office has defied that request. “The government asked the district attorney’s office to return the disks; the district attorney’s office declined to do so,” Widman stated in his Jan. 13 motion. “The district attorney’s office asked the government to refrain from deleting the disk data, since its status had not been ruled upon in the pending criminal case.

On Nov. 1, 2013, the government informed movant [i.e., Larson and Burum[ that it intended to abide by the district attorney’s office’s request and not voluntarily destroy the disk data. To date, the district attorney’s office has not returned the disks to the government.”

Widman’s Jan. 13 motion came in response to a petition by Larson to the U.S. District Court in Riverside to have Burum’s property returned to him and the court’s orders regarding the special master to be amended accordingly.

While the revelation with regard to the district attorney’s office’s tenacious hold on the materials in question would suggest that the prosecution in the state case is taking a no-holds-barred approach to proceeding with the matter, Widman’s inclusion of notice that the U.S. Attorney’s Office will not be pursuing a prosecution against the Colonies Lawsuit Settlement Public Corruption Prosecution defendants was roundly hailed by the defendants and their supporters, and interpreted as a sign of weakness in the state’s case. “The federal statute of limitations on the charges the government was investigating has expired without the filing of federal charges,” Widman stated in the motion._Larson on Tuesday told the Sentinel “We think this is a big deal.

Both the U.S. Attorney (in paragraph one of the brief) and the FBI (in paragraph seven of Special Agent Jonathan Zeitlin’s declaration) publicly acknowledge for the first time that the federal investigation, which involved search warrants, federal grand jury testimony, interviews, extensive subpoenas and financial analysis, etc., is concluded with no charges being filed.”

February 2014

Real Estate...

building in Rancho Cucamonga traded hands at a price of $6.5 milcontinued from pg. 6 lion, or about $63/sf. The freestanding R&D / manufacturing building is situated on a 4.7-acre lot.

The property offers 40k square feet of built-out mezzanine space, 100% air-conditioned, 18’ clearance, 3,000 amps of power and two dock-high and one ground-level loading positions. Kerry Cole of DAUM’s Inland Empire office represented the seller, Ontario Acacia Partners LLC, while Macy Lau of Mark III Properties repped the buyer in the transaction.

Inland Empire Power Center Fetches $54 Million Foothill Crossing, a 312.3k-square-foot regional power center in Rancho Cucamonga, sold for $54 million($173/sf). The property, located at 12181-12357 Foothill Boulevard, was purchased by Tivoli Square Apartments, LP, a 1031 exchange buyer.

Built in 2004 and 2006, Foothill Crossing sits on just over 31 acres and is 90 percent occupied by a strong national credit tenant lineup including Sears Grand, Total Wine & More, and Office Depot.

The property is situated at the on/off ramp of Foothill Boulevard and I-15, and is directly across from the 1.5 million-square-foot Victoria Gardens lifestyle mall.

Victoria Gardens is anchored by Macy’s, JCPenney, AMC Theaters, and Bass Pro Shops, and is one of the top performing retail centers in California, providing excellent tenant synergy and strong crossover shopping. Foothill Crossing also benefits from unobstructed retail frontage of nearly a half-mile along I-15, and approximately 1,600 feet of frontage along Foothill Boulevard. The average household income is in excess of $89k within a five-mile radius.

Jeff Conover of Faris Lee Investments represented the seller and

BUSINESS JOURNAL • PAGE 11

the developer of the property, Foothill Crossing LLC, from Los Angeles. Dennis Vaccaro, also with Faris Lee, repped the buyer.

According to Conover, the intrinsic value of the center and its cash-on-cash return were key factors that garnered a strong amount of interest and multiple offers. This buyer was a logical fit as it already owns a number of nearby retail properties.

Hometown America Obtains $31 Million Loan for Inland Empire Manufactured Home Community Hometown America has obtained $31.08 million in financing for Green River Village, a 333-home manufactured home community in Corona. An HFF team, led by Zach Koucos, arranged the 10-year, fixed-rate loan through Union Bank, N.A. Loan proceeds were used to pay off a maturing loan balance.

Green River Village is situated on a 41.1-acre site at 4901Green River Road, adjacent to the 91 Freeway, just east of the Orange and Riverside County line in Corona. The all-ages community is 92 percent occupied. Amenities at the complex include a recently upgraded clubhouse, two swimming pools, indoor spa, fitness room, picnic areas, playground, basketball court and RV storage.

“The quality of this property and its accessible Southern California location, combined with Hometown America’s premier sponsorship, resulted in a competitive marketplace for the financing of Green River Village. It’s a sign that there is great depth to the lending pool for the manufactured home community asset class,” said Koucos.

Founded in 1997 and based in Chicago, Illinois, Hometown America is a privately-held real estate investor that owns and operates manufactured housing communities across the country. Today, the company operates 43 communicontinued on page 27

BUSINESS JOURNAL • PAGE 12

Start It Up...

expected to pay for their daughters’ weddings. According to The New continued from pg. 9 York Times, though, this division of expenses has largely fallen by the wayside. Both families, as well as the couple themselves, are now chipping in. So whether you have a son or a daughter headed to the altar (or will be planning a wedding for yourself!), it’s a good idea to allow a small business to foot the bill.

“Again, I’m going on the confidence that a well-run small business based on a profitable idea will bring its owner a minimum of $3k per month within a few years,” says Castrina. “That ‘special someone’ may not have entered your child’s life yet, but if he or she is ready for a relationship, why not start saving for an eventual wedding?” #5: When retirement is on the horizon. You may be looking forward to retirement because finally you’ll have no boss breathing down your neck and no set schedule. You’ll be free to travel, pursue your hobbies, sleep in, and more. But before you know it, you might miss feeling challenged and purposeful. Moreover, you might be constrained by a tighter-than-anticipated budget. The solution: Start a business while you’re still at work and carry on running it (all parttime!) after you say “see ya!” to your old job.

“Once again, it’s best if you can get the small business ball rolling three years from your walk-away date,” Castrina says. “But what if you’re planning on moving somewhere new to spend your retirement? In that case, I recommend living off of your retirement income, whether it’s a pension, savings, and/or Social Security, until you can set something up in your new location. Even before you move, you can start researching your future home to see what types of services might be needed there. With the right preparation, you can use your natural strengths and passions, never work more than 20 hours per week, and enjoy the retirement you’ve always dreamed about.”

“Believe me, I know that the idea of becoming an entrepreneur is intimidating—especially if something big is looming in your life,” Castrina concludes. “But if you’re smart about it, set up a business that fills a need in your area, and follow a specific set of rules, your company can be the solution to your problem instead of causing you more stress. So stop procrastinating. There’s no time like the present to start becoming your own boss!”

Founder of newbizcoach.org. A successful business coach and a true entrepreneur, he has started over 15 successful companies over the last 18 years. His companies have ranged from retail, direct mail marketing, and advertising to real estate development and home services. Sean is a sought-after speaker and can speak with authority on what it takes to start, sustain, and grow a business.

February 2014

Looking Back...

right direction. Moving toward local control is a crucial strategy for continued from pg. 5 improving our schools, but one that must also include increasing parent choice through charter schools and other initiatives.

Underlying all these priorities, however, is the basic need to return to our nation’s founding principles of limited government. The Legislature cannot continue overstepping its bounds and expect Californians to stand idly by and watch. With every creation or expansion of a state program comes the opportunity for more waste and fraud, with few consequences if it occurs.

Sacramento does not always have to step in and save the day. The people can be trusted to decide for themselves how to live their lives.

Governor Brown once said, “Not every human problem deserves a law,” and I believe the same can be applied to government in general. If he and his Democrat colleagues in the Legislature heed that prudent advice, California could be on the way to a productive 2014.

Assemblyman Mike Morrell, R-Rancho Cucamonga, represents the 40th Assembly District in the California Legislature.

BUSINESS JOURNAL • PAGE 13

February 2014

F o r P l a n n i n g 2 0 1 4 A d v e r t i s i n g , M a r k e t i n g , a n d P u b l i c i t y Wi t h T h e I n l a n d E m p i r e B u s i n e s s J o u r n a l

2014 EDITORIAL SCHEDULE EDITORIAL FOCUS

SUPPLEMENTS

LISTS

• Major/MultiEvent Venues • Financial Institutions • Health Care

• Environmental • Executive Education • City Economic and Demographic Data

• MBA Programs • HMOs/PPOs • Residential R.E. Brokers • Women-owned Businesses

• Meetings & Conventions • Airports • New Home Communities • Malls & Retail Stores

• Women Who Make a Difference • Meetings/Conventions • Travel/Hotels/Tourism • Commercial R.E. Brokers • Small Business Handbook

• Indian Gaming • So Cal Vacation Spots • Hotel Meeting Facilities • Visitors and Convention Bureaus

• Economic Development (Riverside Cty.) • Marketing/PR/Media Advertising • Insurance Companies

• Women-owned Businesses • Human Resource Guide • Chambers of Commerce • Who’s Who in Law

• Environmental Firms • Employment/Service Agencies • Law Firms • I.E. Based Banks

• Financial Institutions (1st Quarter, ’14) • Travel and Leisure • Employment Agencies • Home Health Agencies • Economic Development (San Bernardino County)

• Health Care & Services • High Technology • Golf Resorts • Senior Living Centers • What’s New in Hospital Care

• Hospitals • Savings and Loans • Motorcycle Dealers • Medical Clinics

• Manufacturing • Distribution/Fulfillment • Credit Unions • Event Planning • High Desert Economic Development

• Marketing/Public Relations • Media Advertising • Casual Dining • Building Services Directory

• CPA Firms • Commercial Printers • Ad Agencies/Public Relations Firms • Largest Insurance Brokers • SBA Lenders • Staff Leasing Companies Serving the I.E.

• Personal/Professional Development • Employment/Service Agencies • Health & Fitness Centers • Caterers

• Environmental • Expansion & Relocations • Women in Commercial Real Estate • Who’s Who in Banking

• Largest Companies • Small Package Delivery Services • Tenant Improvement Contractors • Credit Unions

September • Mortgage Banking • SBA Lending • Independent Living Centers

• Health Care & Services • Airports • Who’s Who in Building Development

• Largest Banks • Largest Hotels • Golf Courses

October • Lawyers/Accountants-Who’s Who • HMO/PPO Enrollment Guide • Economic Development Temecula Valley • Financial Institutions (2nd Quarter, ‘14)

• Telecommunications • Office Technology/Computers • International Trade • Holiday Party Planning

• Internet Services • Long Distance/Interconnect Firms • Copiers/Fax/Business Equipment • Private Aviation

November • Retail Sales • Industrial Real Estate • Commercial R.E./Office Parks • Educational Services Directory

• Human Resources Guide • Executive Gifts • Building and Development • New Communities

• Commercial R.E. Development Projects • Commercial R.E. Brokers • Fastest Growing I.E. Companies • Mortgage Companies • Title Companies

• Health Care • Professional Services Directory

• 2015 “Book of Lists” • Business Brokerage Firms

March

April

May

June

July

August

December • Financial Institutions (3rd Quarter, ’14) • Top Ten Southern California Resorts • Temporary Placement Agencies

BUSINESS JOURNAL • PAGE 14

February 2014

CLOSE-UP CLOSE-UP CSUSB Palm Desert Campus Dean Fred Jandt to Retire Fred Jandt, who has served as the dean of Cal State San Bernardino’s Palm Desert Campus since August 2003 and has been largely responsible for the campus’s tremendous growth over the past decade retired on Jan. 31.

“Fred Jandt has been a remarkable asset for CSUSB and our Palm Desert Campus,” said Cal State San Bernardino President Tomás D. Morales.

“The PDC has elevated into one of the gems of the California State University system, thanks to his tireless efforts. We are grateful for all that he has done to build the campus and transform the state of higher education in the Coachella Valley.”

“I would like to express my appreciation to my predecessors Catharine Gannon and Peter Wilson, as well as former Cal State San Bernardino Presidents Anthony Evans and Albert Karnig, who all shared the community’s vision of what a local campus could bring to the Coachella Valley,” Jandt said.

A member of the Cal State San Bernardino faculty since 1983, Jandt is the founding chair of the university’s communication studies department, and also developed the graduate communication studies curriculum, which emphasized intercultural communication, mediation and dispute resolution. In 2003 he was named CSUSB’s Outstanding Professor of the

Password Wars...

Year.

Jandt chaired the committee that prepared a strategic master plan report on the Palm Desert Campus’s marketing options and future growth in 2001, as construction of the new permanent campus at Cook Street and Frank Sinatra Drive began.

Previously, the original Coachella Valley Center held classes on land leased from College of the Desert from 1986 to 2002. During that time Jandt taught communication courses at the campus, both in person and from Cal State San Bernardino through closed-circuit video.

During the 2002-2003 academic year, Jandt chaired the Palm Desert Campus Planning and Operations Council.

Following the departure of then-Dean Peter Wilson, Jandt was named interim dean. In April 2005 he was appointed as permanent dean of the campus, overseeing all of its administrative and academic operations.

The development of the campus is a unique public-private partnership between the state and the community, which pooled their resources to develop the campus. Local financial support funded the construction of the campus facilities, which the state furnishes and maintains.

The Mary Stuart Rogers Gateway Building opened as the first structure at the new

birth date. But no matter how many times I try to enter it, it won’t accept continued from pg. 8 it. Again I call a tech rep and ask him to correct the matter. Two hours latter we have changed a lot of things in security, like where my parents were married and who my favorite recording artist is, but we have not tackled the issue of my birthday and it still comes up as unacceptable.

Also, since I have been writing this column for you for nearly two decades, I am finding out that the rules for passwords have changed.

Here is what I have been told by AOL are some of the new password rules.

“Use different and unique passwords for each website you visit.

Select a password that contains letters, numbers and special charac-

campus in 2002. Today, the campus has three additional buildings: The Indian Wells Center for Educational Excellence, which houses classrooms and offices; The Indian Wells Theater, which brings top-notch entertainment to the campus; and the Palm Desert Health Sciences Building, which houses the campus’s nursing program, the student health center and biology and chemistry labs.

Last fall, CSUSB’s Palm Desert Campus became the Coachella Valley’s first fouryear university when it admitted its inaugural freshmen class of 100 students. The campus has previously only served upperdivision and graduate students.

Pupils from the region typically completed their lower-division courses at the College of the Desert or another community college before transferring to CSUSB’s Palm Desert Campus.

“Now as a four-year campus, the Palm Desert Campus along with the College of the Desert is even more critical for preparing local students for careers,” Jandt said. “Local participation and support were instrumental in building the campus and will be even more important as the campus and its programs grow to support our local community.”

Prior to joining Cal State San Bernardino, Jandt served as a professor of communication

and director of faculty development and research at the State University of New York at Brockport (1970-79), and later while at San Francisco State University, had extensive experience in management development and training programs.

He is author or co-author of several books, including “WinWin Negotiating,” “The Customer is Usually WRONG!” “Using the Internet in Your Job Search” and the popular textbook “An Introduction to Intercultural Communication.” He also has written a series of books on job search on the Internet and has done numerous radio and television shows on Internet job search for CNN, Bloomberg and others.

Through his work in dispute resolution and mediation, Jandt has provided training for organizations and has helped prepare volunteer mediators for the courts through the Riverside County Department of Community Action.

A native of Texas, Jandt received a bachelor’s degree in English from Texas Lutheran University, a master’s degree in speech from Stephen F. Austin University and a doctorate degree in communication from Bowling Green State University in Ohio.

A national search for a new dean is expected to begin early this year.

ters… Don’t fall for phishing scams that want to “verify” your account information. Change your password frequently.”

What’s wrong with that, you ask? First, my original password was about five digits long and very easily remembered. Now I have to invent complicated combinations of letters and numbers of lower and upper case. And I have to remember that password. And I need a different password for every website I want to use—Amazon, iTunes, Ebay, ESPN. They all need a password and they all have to be different.

And do not use the more common ones. Once again SplashData has come up with a list of the 25 most common passwords: 123456, password, 12345678, qwerty, abc123, 123456789, 111111, 1234567, continued on page 32 iloveyou, adobe123, 123123 admin,

February 2014

BUSINESS JOURNAL • PAGE 15

RESTAURANT RESTAURANT REVIEW REVIEW Farm House Kitchen in Temecula

By Ashley Bennett

Temecula is fancy—it’s covered with beautiful rolling hills and ubiquitous vineyards.

While we central-IE folk might encounter the occasional snooty Te m e c u l a n i t e , there’s no doubt that the city has a ton of high-quality restaurants. Each winery seems to have its own amazing eatery with a menu created by a famous chef. Temecula’s newest restaurant, the Farm House Kitchen at Temecula Creek Inn, and its Executive Chef Igor, are putting the other local restaurants to shame. Following a 2.5 million dollar renovation this restaurant features a variety of delicious menu items. Farm House Kitchen also

offers an especially enticing portion called the “Fresh Sheet,” Chef Igor chooses highlights of ingredients which are purchased from local businesses like the Old Town Bakery, Temecula Olive Oil Co. and Crow’s Pass Farms.

With so much to offer, we’re pretty sure that the Farm House Kitchen menu items described below will not disappoint.

BREAKFAST • Braised Short Rib with red wine, demi-glace, an English muffin, one poached farm egg and bacon-infused hollandaise.

• Avocado + Vegetable Omelet with roasted baby heir-

loom tomatoes, basil and avocado mousse.

• Breakfast sausage offerings change weekly.

SNACKS & SHARED PLATES • Jam board: House-made jam, homemade scone and honey butter. Fall seasonal offerings include strawberry basil and blackberry forest mint. continued on page 32

We can custom design a label just for you using: Photos, Logos, Colors, Invitations, Themes.

Weddings • Anniversaries Birthdays • Special Events Graduations • Holiday • Gifts Wine Tasting Available Daily

4 2 3 1 Wine v ille R o a d Mir a Lo m a , C A 9 1 7 5 2 ( 951) 6 8 5 - 5 3 7 6 o r ( 9 5 1 ) 3 6 0 - 9 1 8 0 www. g a lle a no wine r y. c o m Tour the Historic Winery weekends from 2:00 pm to 4:00 pm or by appointment Listed in the National Register of Historical Places

BUSINESS JOURNAL • PAGE 16

February 2014

CREDIBILITY CREDIBILITY IN IN BUSINESS BUSINESS Did Your Credibility Crumble in 2013?

The Top 10 Credibility Repair Tips for 2014 If you’re worried about your credibility score with your peers, authors Julie Miller and Brian Bedford offer 10 tips to help you repair it in 2014.

Was 2013 a bad year for your credibility rating? If you’re honest, you might have to admit to a slip-up or two. (Maybe not on par with the most notorious celebrities and politicians, but bad enough!) Perhaps you were late more times than you would like to admit, you missed several deadlines, you told a few white lies to clients, and somehow you turned into one of the office’s top gossips. There may even have been a couple of bigger transgressions: like promising to increase your sales by 50 percent and then coming in way under the mark (tanking your department in the eyes of the higher-ups).

Now, you’re dealing with the fallout. You have a sneaking suspicion that your fellow employees would rather not have you on the team. Watercooler whispers tend to stop when you arrive—and start again when you walk away. And when the time comes to suggest names for a project, yours is no longer on the short list. Is it too late to redeem yourself?

Probably not, say Julie Miller and Brian Bedford.

Chances are you haven’t hit the credibility point of no return just yet—but salvaging your image requires making a herculean effort to be more accountable in 2014.

“Credibility is a bit like Humpty Dumpty: easy to crack and substantially more difficult to put back together after the fact,” says Miller, coauthor along with Bedford of “Culture Without Accountability—WTF? What’s the Fix?” “That said, restoring your credibility isn’t impossible, either, as long as you’re willing to follow a specific set of rules from now on.

“When your credibility has

taken a hit, you have to understand that it’s not just your pride and reputation that are suffering—you have also disappointed or hurt other people in a tangible way,” adds Bedford. “So while a sincere apology for your behavior is the first step, it’s certainly not the last one. Moving forward, you will need to show others through your behavior that they really can depend on you, and that you won’t drop that particular ball again.”

“Culture Without Accountability—WTF? What’s the Fix?” examines the closely linked concepts of credibility and accountability in more detail and explains what can happen when businesses, teams, families, and individuals shirk accountability. The book is full of real-life stories of what accountability and credibility look like and what can go wrong in their absence. It offers a proven process for installing an accountability-based culture, a platform for success in business and in everyday life.

Here, Miller and Bedford share 10 rules to help you repair your credibility after it has taken a hit: Credibility Repair #1: Cop to it when you screw up.

It’s only human nature to make excuses when things go wrong. How often have you said, “It wasn’t my fault,” or worse, “It was his/her/their fault, not mine,” when you knew perfectly well that the blame should be placed at your feet?

It’s always best to “fess up” as soon as possible and take the heat, because as Miller and Bedford write in their book, “The truth almost always comes out, and the impact is worse than it would have been if the

person had owned up to it in the first place.” Plus, points out Bedford, the way you handle your screw-ups defines the kind of person you really are. Are you credible, or are you a lying weasel?

“By the way,” he adds, “if you’re feeling especially brave, proactively address your 2013 screw-ups with your boss and coworkers. Let them know that you’ve seen the error of your ways and that you will be changing your behavior in 2014.

It won’t be easy—fessing up never is. But they’ll respect you for acknowledging your faults, and that respect will increase as you boost your credibility with your improved behavior.”

Credibility Repair #2: Always do what you say you’ll do.

Doesn’t it make you crazy when someone says, “I’ll get back to you tomorrow on that,” and days later you haven’t heard a word? Or, “We’ll make sure you get it on Monday,” and nothing happens?

“Don’t be that person,” instructs Miller. “If you make a commitment to do something, move heaven and earth to do it, or if you can’t—because circumstances beyond your control have impacted you—let people know immediately, with a plan to fix it. You’ll find that generally others are pretty understanding when you give them legitimate advance notice.”

Credibility Repair #3: Tell the truth.

Remember those little white lies you told to get out of a commitment (“Oh, that email must have gotten lost in my spam folder!”) or those misleading statements you made that con-

tained enough truth to sound legitimate?

“Do that too often, and you’ll become known as someone whose word isn’t worth much,” comments Bedford.

“Telling the truth can be hard, but it’s always worth it in the long haul.”

Credibility Repair #4: Speak up when you see something wrong.

Remember that time when one of your peers was throwing his weight around and bullying one of his employees? Not wanting to get involved in the drama, you took the “none of my business” approach to dealing with the problem. You chose not to speak up about the guy’s bad behavior to keep yourself out of the line of fire.

“Here’s a reality check,” says Bedford. “Ignoring someone else’s bad behavior is just as bad as committing the act yourself. When people see you ignoring these problems, especially when you’re in a position to do something about them, they think you’re approving the bad behavior. They assume you’re the same kind of person as the manager yelling at his employees. Don’t be guilty by association. Speak up and show that you value fairness and respect.”

Credibility Repair #5: Give constructive feedback (and do it thoughtfully).

Miller and Bedford say, “Most people don’t like giving feedback and like getting it even less.” That’s because feedback usually involves suggestions for improvement. (Ergo, your work isn’t currently up to snuff.)

That’s why it’s important to give continued on page 27

February 2014

BUSINESS JOURNAL • PAGE 17

Architectural/Engineering Firms Ranked By Inland Empire Billings

continued from page. 7 Firm Address City, State. Zip

continued on page. 31

Billing $ Inland Empire Company Wide

I.E.Offices Co. Wide Headqtrs.

Types of Services

Industries Served

Marketing Contact Title E-Mail Address

18.

Hall & Foreman, Inc. 14297 Cajon Ave. Victorville, CA 92392

$4,720,000 $11,300,000

2 4 Tustin

Civil Engineering, Surveying, Land Planning, Landscape Architecture

Residential, Education, Commercial, Retail Municipal, Industrial

Kelly Teenor Director of Marketing kteenor@hnfinc.com

MSA Consulting, Inc. 34200 Bob Hope Drive Rancho Mirage, CA 92270

$4,500,000

1

19.

Civil Engineering, Planning, Utility Land Surveying, Environmental

Public Agencies Building Institutions

Roger Galli COO

KCT Consultants, Inc. 4344 Latham St., Ste. 200 Riverside, CA 92501

$1,500,000 N/A

Industrial, Commercial

Michele Matzkiw Office Manager

Riverside

Civil Engineering, Planning, Land Surveying

JDR-Architects 1035 Montecito Dr., Ste. 101 Corona, CA 92879

$1,500,000

1

Architecture, Master Planning

Commercial Office, Warehouse, Hospitality, Restaurants, Religious, Mixed-Use

na

Architecture, Interiors, Land Planning

Office, Commercial, Industrial, Medical

Max E. Williams Architect/President

Residential, Industrial, Institutional, College

Private & Municipal, Developers

Paul Wheeler AIA

20.

21.

Rancho Mirage

1

Corona

Top Local Exec.

Title Phone/Fax E-Mail Address Rob Kilpatrick Project Director (760) 524-9100/524-9101 rkilpatrick@hnfinc.com Robert S. Smith CEO (760) 320-9811/323-7893 info@msaconsultinginc.com Don Edison President/CEO (951) 341-8940/341-8945 don@kctconsultants.com James D. Rosenlieb Principal Architect (951) 817-3067 jrosenlieb@jdrarchitects.com

Williams Architects, Inc. 276 N. Second Ave. Upland, CA 91786

$980,000

Wheeler & Wheeler AIA Architects 133 S. Spring St. Claremont, CA 91711-4930

$850,000

Langdon Wilson Arch. Planning Interiors 18800 Von Karman Ave., Ste. 200 Irvine, CA 92612-1517

$70,000

24.

0 3 Los Angeles

Architecture Planning Interiors

Commercial Institutional Civic

Robert Keeler Senior Associate Partner

J.Patrick Allen Senior Partner (949) 833-9193/833-3098 pallen@lw-oc.com

CALTROP Corporation 1037 W. Ninth St. Upland, CA 91786

N/A N/A

2 10 Upland

Program Management, Project Management, Construction Management

Public Agencies, Transportation Agencies, Private Developers

na

25.

Alex Hashtroudi GM (909) 931-9331/931-9222 www.caltrop.com

Escalante Architects 121 South Palm Canyon Dr., Ste. 222 Palm Springs, CA 92262

WND

26.

Hunsaker & Associates Irvine, Inc. 2900 Adams St., Ste. A-15 Riverside, CA 92504

WND

27.

3 6 Irvine

Planning, Engineering, Surveying

Builders, Public Agencies, Contractors

Pam Quenzler Office Manager

Paul R. Huddleston Jr. Principal (951) 352-7200/352-8269 www.hunsaker.com

L.D. King, Inc. 2151 E. Convention Ctr. Way Ontario, CA 91764

WND

1

Engineering, Surveying, Planning

Residential, Commercial, Public Works

na

28.

Dale Wintergerst President (909) 937-0200/937-0202 www.ldking.com

Pitassi Architects, Inc. 8439 White Oak Ave., Ste. 105 Rancho Cucamonga, CA 91730

WND

30.

Rick Engineering Company 1223 University Ave., Ste. 240 Riverside, CA 92507-4563

31.

Robert A. Martinez Architect & Ass. 15487 Seneca Rd., Ste. 203 Victorville, CA 92392

22.

23.

29.

6 Upland

1 Claremont

Max E. Williams Architect/President (909) 981-5188/981-7207 maxw@keyway.net Paul Wheeler CEO (909) 624-5095/621-7757 www.wheelerarchitects.com

1 Site Assessment/Selection, Architectural, Commercial, Institutional, Alexander P. Meyerhoff Ana Escalante 4 Land Planning, Environmental Planning, Design, Healthcare, Education, Director of Marketing Founder/CEO Palm Springs Computer Modeling and Municipal Services Industrial, Residential (760) 910-3289/910-3289 ana.escalante@escalantearchitects.com

Ontario

1

Public Agencies, Peter J. Pitassi, AIA Res. Building Industry, Principal Commercial Development

Peter J. Pitassi Principal (909) 980-1361/944-5814 pjpaia@mindspring.com

Rancho Cucamonga

Architecture, Planning, Interiors

WND

1 7 San Diego

Civil Engineering, Urban Design and Planning, Surveying

Land Development, Public Works, Institutional

Joan Mumford CPSM Director of Marketing.

Robert A. Stockton Principal (951) 782-0707/908-3583 www.rickengineering.com

N/A $97,000,000

1

Commercial, Medical, Multi-Family, Industrial

Veronica Martinez Office Admin.

Victorville

Architecture, Planning, Engineering

Robert A. Martinez President (760) 241-7858/241-7854 ramarc1@aol.com

32.

Smith Consulting Architects 78-000 Fred Waring Dr., Ste. 201 Palm Desert, CA 92211

WND WND

1 2 San Diego

Master Planning, Architectural Design, Interior Design

Turner & Associates 661 E. Baseline Rd. Claremont, CA 91711

WND

33.

1 1 Upland

Architectural Design, Interior Design

Manufacturing, Thomas Noto Cheryl Smith Office, Director of Business Development President Retail (760) 797-1377/269-3889 info@sca-sol.com Commercial, Institutional, Industrial Healthcare

na

Rufus Turner Owner (909) 608-9200/626-7583 rufus@uia.net

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Copyright 2014 by IEBJ.

BUSINESS JOURNAL • PAGE 18

February 2014

Banks in the Inland Empire continued on page. 23

Ranked by Total Assets, 2nd Quarter Data 2013 Bank Name Address (Headquarters) City, State, Zip

Tangible Assets $ % Change

% Tangible Capital ( R.O.A.E.)

% Tangible Capital Ratio

% Risk Based Capital Ratio

Income $

Top Executive/Title Address (I.E.) if different City, State, Zip Phone/Fax E-Mail Address

JPMorgan Chase & Co. 270 Park Ave. New York, NY 10017

2,439,494,000,000 8.39%

13.07%

6.66%

14.12%

6,496,000,000

1.

James Dimon/Chairman, President & CEO 8108 Milliken Ave, Rancho Cucamonga, CA 91730 (909) 944-2085 /270-1648 www.jpmorganchase.com

Bank of America California 100 N. Tryon St. Charlotte, NC 28255

2,125,686,000,000 -9.36%

6.83%

7.56%

15.27%

4,012,000,000

2.

Brian Thomas Moynihan/President & CEO 11570 4th St. Rancho Cucamonga, CA 91730 (909) 980-0287 www.bankofamerica.com

Citibank 399 Park Ave. New York, NY 10043

1,883,988,000,000 0.48%

8.45%

8.94%

16.18%

4,182,000,000

3.

Michael L Corbat/CEO 10590 Baseline Rd Rancho Cucamonga, CA 91730 (800) 274-6660/(909) 948-7618 www.citibank.com

Wells Fargo & Company 420 Montgomery St. San Francisco, CA 94104

1,440,563,000,000 1.09%

13.50%

9.25%

15.03%

4.

5,519,000,000 John G. Stumpf/Chairman, President & CEO 5120 Moreno St. Montclair, CA 91763-1523 (888) 249-3302/(415)396-6829 www.wellsfargo.com

U.S. Bank 425 Walnut St. Cincinnati, OH 45202

349,332,927,000 4.10%

15.98%

8.27%

12.75%

1,542,739,000

5.

Union Bank, N.A. 400 California St. San Francisco, CA 94104

101,686,744,000 22.20%

4.54%

8.41%

12.93%

134,609,000

6.

Masashi Oka/President & CEO 3998 Inland Empire Blvd.

Ontario, CA 91764 (909) 944-3343/(415) 765-3507 www.unionbank.com

BBVA Compass 901 Via Piemonte, Ste. 140 Ontario, CA 91764

69,076,722,000 6.75%

3.88%

9.02%

13.94%

105,355,000

7.

Thomas Galindo Market President (909) 285-3932/(951) 323-8076 thomas.galindo@bbvacompass.com

Bank of the West 180 Montgomery St. San Francisco, CA 94104

63,529,654,000 6.63%

4.96%

12.45%

16.23%

144,938,000

8.

J. Michael Shepherd/Chairman & CEO 8311 Haven Ave., Ste. 100 Rancho Cucamonga, CA 91730 (909) 941-2223/765-4858 www.bankofthewest.com

City National Bank 555 S. Flower St. Los Angeles, CA 90071

27,033,551,000 -0.60%

9.74%

7.22%

13.03%

59,231,000

9.

Russell D. Goldsmith/Chairman & CEO 3633 Inland Empire Blvd.

Ontario, CA 91764 (909) 481-2470/481-2472 www.cnb.com

East West Bank 135 N. Los Robles Ave. Pasadena, CA 91101

23,300,217,000 3.66%

13.43%

8.14%

13.46%

74,829,000

10.

Dominic Ng/Chairman & CEO 3237 E. Guasti Rd., Ste. 110 Ontario, CA 91764 (626) 768-6000/817-8880 www.eastwestbank.com

First-Citizens Bank & Trust 239 Fayetteville St. Raleigh, NC 27501

20,950,956,000 0.04%

9.30%

8.79%

15.86%

44,025,000

11.

Frank Brown Holding Jr./Chairman & CEO 3595 Inland Empire Blvd., Ste. 2100 (909) 483-2470/919-7769 www.firstcitizens.com

Rabobank, N.A. 41-990 Cook St., Ste. 701 Palm Desert, CA 92211

13,698,000,000 2.59%

1.60%

10.11%

14.40%

9,000,000

12.

John Ryan CEO (760) 776-4100/776-4433 www.rabobankamerica.com

FirstBank 12345 W. Colfax Ave. Lakewood, CO 80215

13,022,264,000 -1.73%

15.81%

7.87%

17.31%

41,461,000

13.

John A. Lkard/President & CEO 39575 Washington St., Ste. 101 Palm Desert, CA 92211 (760) 772-2200/836-3576 www.efirstbank.com

California Bank & Trust 11622 El Camino Real San Diego, CA 92130

10,839,704,000 -1.34%

8.38%

10.52%

13.84%

30,989,000

14.

David E. Blackford/President & CEO 2009 W. Foothill Blvd.

Upland, CA 91786 (909) 920-6664/595-4504 www.calbanktrust.com

Pacific Western Bank 401 W. A St. San Diego, CA 92101

6,701,617,000 107.78%

2.94%

10.17%

15.42%

5,660,000

15.

Matthew P. Wagner/Chairman & CEO 2401 South Grove Ave. Ontario, CA 91761 (909) 947-1126/947-9436 www.pacificwesternbank.com

Citizens Business Bank 701 N. Haven Ave. Ontario, CA 91764

6,421,094,000 10.30%

12.93%

11.20%

19.24%

25,160,000

16.

Christopher D. Myers President & CEO (909) 980-1080/481-2135 www.cbbank.com

Mutual of Omaha Bank 11930 Foothills Blvd.

Rancho Cucamonga, CA 91739

6,052,458,000 9.22%

6.66%

8.51%

11.81%

11.524

17.

Richard K. Davis/President & CEO 2280 S. Grove Ave. Ontario, CA 91761 (909) 947-8586/930-1375 www.usbank.com

Jeffrey R. Schmid Chairman & CEO (909) 919-7220/477-3217 www.mutualofomahabank.com

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Researched

by Michael R. Natzic with Crowell, Weedon & Co. / SNL Securities. Copyright 2014 by IEBJ.

February 2014

Independence... continued from pg. 22

BUSINESS JOURNAL • PAGE 19

Bank has offered since launching in Orange County in 2004.

Banking Services Intended to Build Up Inland Empire during Transformative Times Few places suffered more than the Inland Empire during the economic downturn, yet Premier Service Bank continued to develop meaningful relationships with clients—a muchneeded resource that Independence Bank will augment.

“Independence Bank will provide the resources Premier Service Bank needs to continue, and expand upon, providing our customers with the high level of personal service they currently enjoy,” Pendergast said. “I am confident that this transaction will give our team the balance sheet strength and product platform to improve what we do for our customers and also will provide a great opportunity for our shareholders to invest in a growing and profitable bank.”

The combined institution is financially stronger to better serve the growing business and investment climate of Corona, Riverside and neighboring regions. Independence Bank now has pro forma assets of approximately $433 million, deposits of approximately $345 million and gross loans of approximately $291 million, and operates six locations in Orange and Riverside counties.

In addition, Premier Service Bank clients will have access to a broader range of financial offerings from Independence Bank, including services designed to help business owners save time and manage their finances more effectively. Remote deposit from Independence Bank lets customers scan checks electronically and deposit them without visiting a branch, and its online cash management service allows business customers to gain instant visibility into their cash flow and manage transactions, such as bill payment, federal and state tax payments, lockbox service and payroll.

Widespread Community Support Will Continue to Evolve The new Independence Bank will uphold Premier Service Bank’s local charitable investments, with a focus on supporting organizations that contribute to making the Inland Empire a strong and vibrant community.

One charitable tradition already in the making is the annual Charitable Golf Outing, which has raised more than a quarter of a million dollars in donations for more than 25 regional charities since its inception in 2006. The 2013 recipients were Friends of the Corona Public Library, which helps fund library programs, artistic enhancements and additions to the library’s collection of materials; Riverside Meals on Wheels, which provides meals to hundreds of low-income seniors in Riverside County; and Whiteside Manor, a drug and alcohol rehabilitation facility in Riverside.

Consistent support from local business and golfers in the Inland Empire has allowed the bank to continue to help these valuable nonprofit organizations.

“The golf outing is our way of giving back to the community by knowing that the funds are put to good use,” Pendergast said. “These charities are very appreciative of not only the badly needed money but also for the exposure their charity receives.”

For more information about Independence Bank, visit ibankca.com or visit the local offices at 102 E. Sixth St., Suite 100 in Corona or 3637 Arlington Ave., Suite B in Riverside.

FMI... continued from pg. 1

cent growth in 2013. However, the industry is expected to grow an additional 5 percent in 2014 to reach

$101.4 billion.

• Lodging – After several years of sharp decline during the recession, lodging construction continues its solid comeback in 2013, growing 18 percent. This sector is expected to grow another 10 percent in 2014.

• Transportation – Completed construction of transportation projects in 2013 is expected to end 12 percent above 2012 levels, with additional growth of 6 percent in 2014.

Construction...

includes streets and highways, bridges, dams and reservoirs, river continued from pg. 1 and harbor developments, sewage and water supply systems, missile and space facilities, power utilities and communication systems.

BUSINESS JOURNAL • PAGE 20

Awards Honor...

2006.

continued from pg. 5 Industrial Land Acquisition of the Year – Awarded to First Industrial Realty Trust for acquiring a 77-acre assemblage in Moreno Valley made up of 11 different ownerships. The assemblage took approximately 1.5 years to complete.

Industrial Lease Transaction of the Year – Awarded to Panattoni Development Company and Principal Real Estate Investors for leasing a 1.4 million square-foot build-to-suit industrial property in Moreno Valley. This transaction for a Fortune 30 company marks another milestone in the evolution of the Inland Empire as a primary international logistics hub.

Public Partner of the Year – Awarded to the County of San Bernardino Economic Development Agency for its commitment to business friendly practices that include streamlining permitting processes and actively engaging stakeholders. This focus resulted in

February 2014

leases totaling more than 3.7 million square feet and the creation of an estimated 2,440 jobs regionally.

ABOUT NAIOP Inland Empire NAIOP Inland Empire is a regional chapter of the national commercial real estate development association, and covers both Riverside and San Bernardino counties. As the leading professional organization for local developers, owners and brokers in the office, industrial, retail and mixed-use real estate sectors, NAIOP Inland Empire aims to represent and advance the interests of its members by providing networking activities, business development opportunities, educational programs, charitable programs, government affairs representation and legislative resources. For more information visit www.NAIOPIE.org .

February 2014

BUSINESS JOURNAL • PAGE 21

FINANCIAL COLUMN Making the Most of your Income Tax Bracket Opportunity

By William J. “Bill” Cortus, CFP ®, Financial Consultant, Thrivent Financial Why should you care about tax bracket opportunities?

Because not caring and not educating yourself about them could mean missing out on an opportunity to help make the most of your tax situation and, potentially, reduce the amount of taxes you pay. Specifically, knowing which income tax bracket each additional dollar of income falls into can give you the potential for tax savings not just today, but in the future as well. In addition, understanding how tax brackets work, along with keeping in mind these two general rules, may help you make better decisions when it comes to your finances.

Rule No. 1: If you anticipate making less income and being in a lower income tax bracket this year than next year, you may want to take more income this year and defer deductions to next year.

Rule No. 2: If you anticipate you will be making more income and be in a higher income tax bracket this year than next year, you may want to defer income to next year and

impact The following chart illusHow do tax brackets trates the 2013 federal marginal work? ordinary income tax rates for The U.S. federmarried taxpayers al income tax sysfiling a joint return tem is designed so and for single taxthat each taxpayer payers. It assumes falls into a certain the taxpayers are tax bracket based entitled to personal on his or her exemptions and are income; the bracket taking a standard helps determine deduction.

The how your income combined total of will be taxed. the personal However, a exemptions and the common misconstandard deduction ception is that are reflected at the falling into a cer- William J. “Bill” Cortus bottom of each coltain tax bracket umn. The figures means that you’ll pay taxes at inside the boxes, building from that rate on all of your income. the bottom of each column to The reality is that this is a marthe top, are the amount of taxginal income tax rate, which able income subject to each means that you pay taxes at promarginal rate. gressively higher rates as your income moves from one brackCase No. 1: Taking more et to the next. Only those dol(or less) income this year lars that fall above the tax Although we often don’t bracket minimum are taxed at have a choice, sometimes it that rate. makes sense to put off receiving taxable income. Consider Carl Joint filing versus single and Kathy, who are in their late filing and the potential tax 60s and retired. They have been take more deductions this year.

talking to their Thrivent Financial representative and accountant about taking an additional taxable distribution of $5,000 from one of their IRAs. Even though they don’t need the money right away, they are hoping to minimize the tax impact of having to take required minimum distributions (RMDs) in the future. This year Carl and Kathy are in the 25% marginal income tax bracket.

Next year their accountant tells them they will probably be in a 15% marginal bracket. If Carl and Kathy wait until next year to take the distribution from the IRA, they could save $500 in federal income taxes ($5,000 x 10%).

Case No. 2: Using an IRA to save on taxes Mary is a single taxpayer in her early 30s who is in a 25% federal marginal income tax bracket. Although it’s a long way off, she wants to start saving more for her retirement.

That’s why she is thinking about opening a traditional IRA this year and making a $5,500 continued on page 31

BUSINESS JOURNAL • PAGE 22

February 2014

Independence Bank Completes Acquisition of Premier Service Bank Combined Brand Represents the Future of Community Banking in the Inland Empire Banners unveiled a new brand name this past weekend for Premier Service Bank, as local leaders promise that its Corona and Riverside branches will continue to operate with the high level of personal service that its more than 2,700 business and personal banking clients have come to expect since 2001. On Jan. 31, Independence Bank announced the completion of the acquisition of Premier Service Bank, uniting two local banks committed to people-first customer service.

In addition, familiar faces locally will represent the new name. Ken Stream, Premier Service Bank’s former chairman, and Kerry Pendergast, the former president and CEO, have joined the Independence Bank board of directors, and Pendergast also has begun employment with Independence Bank as regional president of the Inland Empire.

“This transaction creates a strong community bank that can deliver enhanced value to customers, shareholders and the local communities we serve,” said Chuck Thomas, president and chief executive officer of Independence Bank.

“With the merger now successfully closed, we look forward to working with Kerry and the Premier Service Bank team to execute on our plans. The majority of the client-facing team at Premier will continue to serve our customers, ensuring a smooth transition with a high level of service.”

Banks Deeply Rooted in Community Banking Tradition Independence Bank and Premier Service Bank share

a unique heritage, which points to one reason this acquisition makes sense for the Inland Empire.

Highly experienced bankers, successful entrepreneurs and local business leaders founded Independence Bank and

Premier Service Bank as community-based institutions that specialize in providing customized, personal financial solutions for individual and business customers while investing in the local community infrastructure.

With this acquisition, Premier Service Bank clients now gain access to the fullservice commercial banking, customized personal banking, business banking and commercial lending solutions that Independence continued on page 19

BUSINESS JOURNAL • PAGE 23

February 2014

Banks in the Inland Empire continued from page. 18 Bank Name Address (Headquarters) City, State, Zip

Ranked by Total Assets, 2nd Quarter Data 2013 Tangible Assets $ % Change

% Tangible Capital ( R.O.A.E.)

% Tangible Capital Ratio

% Risk Based Capital Ratio

Income $

Top Executive/Title Address (I.E.) if different City, State, Zip Phone/Fax E-Mail Address

18.

Community Bank 790 E. Colorado Blvd.

Pasadena, CA 91101

3,172,519,000 12.69%

11.69%

7.80%

11.73%

7,437,000

David P. Malone Chairman, President & CEO (626) 568-2265/568-2299 www.cbank.com

19.

Wilshire State Bank 3200 Wilshire Blvd., Ste. 1400 Los Angeles, CA 90010

2,782,400,000 4.22%

12.06%

13.80%

18.93%

11,987,000

Jae Whan Yoo/President & CEO 8045 Archibald Ave. Rancho Cucamonga, CA 91730 (909) 919-7755/919-7760 www.wilshirebank.com

20.

Manufacturers Bank 515 S. Figueroa St. Los Angeles, CA 90071

2,230,110,000 4.87%

3.18%

12.66%

16.96%

2,251,000

Mitsugu Serizawa Chairman & CEO (213) 489-6200/489-6767 www.manubank.com

21.

Pacific Mercantile Bank 3257 East Guasti Rd., Ste. 110 Ontario, CA 91764

935,616,000 -30.22%

-5.88%

13.44%

16.93%

1,870,000

Steven K. Buster President & CEO (909) 937-7260/390-6404 www.pmbank.com

22.

Security Bank of California 3403 Tenth St., Ste. 100 Riverside, CA 92501

490,140,000 1.39%

6.87%

10.31%

15.16%

895,000

James A. Robinson Chairman & CEO (951) 368-2265/368-2271 www.securitybankca.com

23.

Bank of Hemet 3715 Sunnyside Dr. Riverside, CA 92506

460,733,000 -0.75%

21.60%

12.04%

15.77%

2,993,000

Kevin R. Farrenkopf President & CEO (951) 248-2000/784-5791 www.bankofhemet.com

24.

American Security Bank 1401 Dove St. Newport Beach, CA 92660

418,435,000 14.43%

6.79%

10.05%

16.48%

940,000

25.

CommerceWest Bank, N.A. 2111 Business Center Dr. Irvine, CA 92612

338,752,000 1.81%

10.73%

14.36%

22.42%

1,388,000

Ivo A. Tjan Chairman, President & CEO (949) 251-6959/251-6958 www.cwbk.com

26.

Community Commerce Bank 390 W. Foothill Blvd.

Claremont, CA 91711

245,796,000 -10.18%

9.98%

18.16%

21.17%

1,100,000

William M. Lasher President (909) 625-7891/265-0342 www.ccombank.com

27.

Commerce National Bank 4040 MacArthur Blvd., Ste.100 Newport Beach, CA 92660

235,610,000 -11.76%

1.42%

12.38%

19.79%

105,000

Mark E. Simmons/President & CEO 279 E. Orangethorpe Ave. Fullerton, CA 92832 (714) 451-8650/578-6727 www.commercenatbank.com

28.

Inland Community Bank, N.A. 3999 E. Inland Empire Blvd.

Ontario, CA 91764

212,292,000 12.91%

5.13%

13.38%

18.40%

363,000

James S. Cooper President & CEO (909) 481-8706/481-9928 www.icbbank.com

29.

Pacific Premier 1711 E. Palm Canyon Dr. Palm Springs, CA 92264

210,859,000 -17.80%

-197.73%

1.49%

3.09%

10,008,000

Steve Gardner CEO (760) 325-4442/325-1138 www.ppbi.com

30.

First National Bank of California 3727 Arlington Ave. Riverside, CA 92506

147,636,000 -13.15%

-4.05%

12.89%

23.22%

200,000

Jeffrey M. Watson President, CEO (951) 788-2265/788-9683 www.fnbnorcal.com

31.

Desert Commercial Bank 44-801 Village Ct. Palm Desert, CA 92260

146,996,000 17.29%

-11.52%

9.64%

13.88%

414,000

Tony J. Swartz Chief Executive Officer (760) 340-7595/340-7599 www.desertbanking.com

32.

First Mountain Bank 40865 Big Bear Blvd.

Big Bear Lake, CA 92315

137,162,000 -16.73%

21.65%

8.73%

13.95%

635,000

John G. Briner Chairman & CEO (909) 866-5861/866-9247 www.firstmountainbank.com

33.

Premier Service Bank 3637 Arlington Ave. Riverside, CA 92506

129,002,000 -7.20%

-0.79%

8.57%

16.33%

22,000

Karry L. Pendergast President & CEO (951) 274-2400/274-2410 www.premierservicebank.com

34.

Palm Desert National Bank 73-745 El Paso Palm Desert, CA 92260

125,754,000 -1.54%

-266.93%

1.64%

3.61%

4,430,000

35.

Chino Commercial Bank, N.A. 1551 S. Grove Ave. Ontario, CA 91761

116,993,000 -12.87%

10.28%

10.10%

17.62%

300,000

Dann H. Bowman President & CEO (909) 230-7600/230-5595 www.chinocommercialbank.com

36.

Mission Oaks National Bank 41530 Enterprise Cir. Temecula, CA 92590

99,314,000 -21.20%

-2.97%

9.54%

13.78%

71,000

Gary W. Deems President & CEO (951) 719-1200/719-1201 www.missionoaksbank.com

37.

Golden State Bank 1080 W. Foothill Blvd.

Upland, CA 91786

81,386,000 -20.33%

-18.01%

5.62%

8.50%

212,000

Thomas Byington President & CEO (909) 981-8000/579-6369 www.goldenstatebusinessbank.com.com

38.

Commerce Bank of Temecula Valley 50,346,000 25220 Hancock Ave. -3.15% Murrieta, CA 92562

-15.67%

17.31%

21.02%

349,000

Donald W. Murray President & CEO (951) 973-7400/973-7401 www.commercebanktv.com

Dana R. Johnson/Chairman & CEO 2163 Compton Ave. Corona, CA 92881 (951) 739-7171/(949) 263-1290 www.amsecbank.com

Richard D. Schneider Chief Executive Officer (760) 340-1145/340-1387 www.pdnb.com

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Researched

by Michael R. Natzic with Crowell, Weedon & Co. / SNL Securities. Copyright 2014 by IEBJ.

BUSINESS JOURNAL • PAGE 24

February 2014

MANAGEMENT MANAGEMENT Lindred Greer: Business Leaders Ignore Power Struggles at Their Organization’s Risk New research shows how companies can minimize conflicts within their top teams.

Power is my mistress. I have worked too hard at her conquest to allow anyone to take her away from me.

Napoleon Bonaparte, 1804 Research over the past two decades has established the panoptic effect of power on people. Put simply: Power changes people. People who rise to the tops of companies and other organizations tend to prioritize their own goals and desires above those of others, fail to take other people’s perspectives into account, tend to disregard other people’s feelings and are, well, less polite. They act to preserve their power, sometimes aggressively, when they feel that it is threatened.

What most companies haven't recognized fully is the amount of damage these highpowered Napoleons can do, especially when the Napoleons must work together within the same team.

Research we published over the past three years paints a bleak picture for organizations that ignore the damage that power run amok can do. When high-powered people work with teammates who are a potential threat, the high-powered people lash out. Conflict ensues.

Because power is so valued, people within reach of the top tier of an organization will fight to retain their position at the top. We find the power conflicts in management teams are so common that teams you’d expect to be the best, such as management teams, can actually be less effective than those lower down on the organizational chart.

At best, this is an enor-

mous loss of potential for an organization relying on its most skilled and experienced employees. At worst, conflicts result in firings and outright failures. Companies that ignore the power struggles eventually pay the price.

Our research, published in Organizational Behavior and Human Decision Processes and the Journal of Applied Psychology, suggests that companies look toward egalitarian models of management and leadership—think King Arthur, not Napoleon—to avoid or minimize power struggles within their top teams. Clarity is also important: Teams in which power and leadership roles are established clearly, and teams in which people’s perceptions of their own power match their teammates’ perceptions of it, perform better.

To do our research, we used surveys and archival data from a telecommunications company and a multinational financial corporation, and confirmed our results in a laboratory setting.

We found key differences in the way low-powered and high-powered teams function.

In low-powered teams, hierarchy helps: Without a hierarchy, a power vacuum develops and the teams aren’t sure which way to go. In management teams, a hierarchy, such as vice presidents working with C-suite executives, or Csuite executives vying for the CEO slot, has the opposite effect. It gives ambitious people a ladder to fight over, increases the conflict and reduces effectiveness.

Establishing an egalitarian culture in high-powered teams isn't easy.

Organizations can change the environment in which the executives are operating, but they probably can't transform the characters of the executives or the addictive nature of power.

Our research suggested three steps that organizations could take. King Arthur, when faced with a council of ambitious knights, brought peace to his team by building a round table. In the medieval legend, each knight had a role to play: Sir Lancelot was the greatest champion, Sir Galahad was the purest of heart, Sir Gareth killed the Red Knight and so on.

Organizations can reduce conflict within their management teams by following a path toward shared power and clear roles.

1. Define, discuss and reinforce roles.

Problems in management teams go away if team members can reach clear, accepted agreement over roles and standing and continue to reinforce those as time goes by. If a departing CEO names a successor, fighting among the lower executive ranks who are eyeing the top spot might be reduced. Conflict can also be better managed when each team member’s expertise is recognized and deferred to. A person who feels confident in his or her role is less likely to feel threatened.

2. Establish shared decision-making.

Members of high-powered teams feel less threatened by other team members when decision-making is shared.

Shared power reduces the real or perceived power differen-

tials among members.

Democratic decision-making styles, such as agreeing by consensus, or informal votes, are an aid here. The concept of servant leadership may serve a CEO well here to help delegate decision-making.

3. Provide conflict training and create a culture of respect.

Management teams that have sufficient training in conflict management skills are better at recognizing conflict and addressing the real underlying issues. Power struggles often arise in discussion of tasks or seemingly mundane process matters, such as what day of the week meetings will be held.

Teams can establish a culture of respect in those discussions; or find creative ways to expand the hierarchy pie, so that each person in the team has power, though perhaps not in the domain he or she wants.

Recognizing which team members are engaged in a power struggle and resolving it quickly and respectfully is artistry possessed by a few great leaders.

Our research showed how worthwhile it is for an organization to invest in fostering that ability.

Business leaders and board members who ignore power struggles within their management teams do so at the organization’s risk.

Napoleon unchecked ravaged Europe. What effects are unchecked Napoleons having on your company?

February 2014

BUSINESS JOURNAL • PAGE 25

MANAGER’S MANAGER’S BOOKSHELF BOOKSHELF “Leadership 2030: The Six Megatrends You Need to Understand to Lead Your Company Into the Future,”

By Georg Vielmetter, Ph.D. and Yvonne Sell, Ph.D.; AMACOM, New York, New York; 2014; 240 pages; $27.95.

More than 30 years ago the business world discovered the term “megatrends” as a concise way of describing major changes that have or are likely to take place in the world. When authors such as Drs. Vielmetter and Sell (leadership specialists at the prestigious Hay Group) offer their views on future leadership trends, it’s worth your while paying attention to them.

Authors Vielmetter and Sell have proposed six trends in leadership development that may shake up markets, cultures, systems, processes, and business as usual throughout the world. Their approach give business leaders an edge on developing the skills, capabilities, and attitudes that may well give leaders ways to survive and grow during the next 30 years.

The authors merge forwardlooking science with forwardthinking strategy based on their view of each megatrend. This is followed by guidance on adjusting business practices and profiting by these changes.

Here are the six megatrends offered by Drs. Vielmetter and Sell: “1. Globalization 2.0. As the East continues to prosper, a global economy dominated by the West will soon be history.

Companies should prepare to tailor their operating model, product and service offerings, and marketing to a rising Asian middle class.

“2. Climate Change. It’s more than a moral matter: ecologically responsible behavior becomes economic sense.

Sustainability becomes imperative. Going green will keep companies in the black.

“3. Individualism.

More and more employees will become free agents, responsible for their own career development and success.

At the same time, consumers will enjoy greater freedom of choice. In a world of eroding loyalty, companies will have to work harder to build relationships with each unique member of their workforce and their customer base.

“4. Digitization.

Most GenXers aren’t as comfortable as Millenials with the digitaldriven blurring of boundaries between private and working lives. An inter-generational problem, this transformation also has massive implications for the ethical behavior of leaders.

“5. Demographic Changes.

As the population continues to age, the talent war will intensify. Business leaders will be faced with a new phenomenon: the ‘brain cycle,’ which replaces the “brain drain.”

“6. Converging Technologies. The sharpest shift ever is around the corner. To cope with increasingly complex technological challenges, companies that are used to competing (and will to do so) will be forced to collaborate intensively with each other.”

One of the key megatrends pointed out by the authors is demographic change. It may be the key one because it’s a trend that most people have already spotted. They put it this way: “Demographic analysis is a vital component of organizational intelligence. Businesses invest enormous amounts of time and money in understanding the size and structure of the

markets for their products and services and the nature of their target customers. Similarly, public bodies plan their provision of services around the demographics of their localities.

Yet in developed and emerging societies alike, these profiles are changing before our very eyes.

“Demographic change is primarily a combination of three concurrent phenomena: population growth, aging societies, and increasing migration.

As these trends alter the dynamics of the world’s populace, they will wreak havoc on organiza-

tions’ product and employment markets.”

Although the book is well written and quite clear, it may not be what current business leaders may be happiest in considering. It does, however, act very much like the fire alarm that rings in a home when the electric battery dwindles down.

It’s not yet time to panic, but it is time to review what needs to be done. “Leadership 2030” is that little bell. It seems to be ringing a little louder each day.

—Henry Holtzman

Best-selling Business Books Here are the current top 10 best-selling books for business. The list is compiled based on information received from retail bookstores throughout the U.S.A. 1. “The Three Signs of a Miserable Job: A Fable for Managers (and Their Employees),” by Patrick Lencioni (John Wiley & Sons… $38.14)(3) Originally published in 2007, the book has become very popular.

2. “Strengths Finder 2.0,” by Tom Rath (Gallup Press…$24.95)(1)* Spend less time fixing shortcomings, more time gaining strength.

3. “Lean In: Women, Work, and the Will to Lead,” by Sheryl Sandberg (Knopf Doubleday Publishing…$24.95)(2) Why women’s progress achieving leadership roles has stalled.

4. “Leaders Eat Last: Why Some Teams Pull Together and Others Don’t,” by Simon Sinek (Portfolio Hardcover…$27.95)** How to work together and achieve effective productivity.

5. “#Girlboss,” by Sophia Amoruso, (Portfolio ardcover…$26.95)** How a young woman escaped a bad life and achieved a very good one.

6. “Doing More With Teams: The New Way to Winning,” by Bruce Piasecki (John Wiley & Sons…$25.00)(4) Why and how teams offer greater flexibility when used properly.

7. “The Value of Debt: How to Manage Both Sides of a Balance Sheet,” by Tom Anderson (John Wiley & Sons…$40.00)(5) How to apply corporate financial techniques to individuals.

8. “Smart Tribes: How Teams Become Brilliant Together,” by Christine Comaford (Portfolio Hardcover…$26.95)(6) How top managers keep their teams involved and moving forward.

9. “The Map and the Territory: Risk, Human Nature, and the Future of Forecasting,” by Alan Greenspan (Penguin Group…$36.00)(7) Former head of the Federal Reserve Board has much to say.

10. “The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change,” by Stephen R. Covey (Free Press…$15.95)(10) How to become more effective in your business and personal life. ______________________________________________________ * -- Indicates a book’s previous position on the list. ** -- Indicates a book’s first appearance on the list. *** -- Indicates a book’s reappearance on the list.

BUSINESS JOURNAL • PAGE 26

February 2014

Shai Bernstein: Private Equity Buyouts Improve Operations and Management In spite of negative portrayals in the news media, Shai Bernstein finds that private equity buyouts add value to companies’ operations without decimating their workforces.

Private equity firms often get a bad rap in the popular media — picture Gordon Gekko in the 1980s movie, “Wall Street” and, more recently, negative characterizations during the last presidential election — but new research by Stanford faculty member Shai Bernstein should dispel some of the myths about this class of investments.

“The public debate about private equity often lacks data upon which to base its arguments,” says Bernstein, who is an assistant professor of finance at Stanford Graduate School of Business. “We wanted to take an in-depth look at the operations of these privately held firms, which are, more often than not, hidden from the public eye.”

After a rigorous analysis of private equity (PE) buyouts in the restaurant industry in Florida, which looked at 103 separate deals from 2002 to 2012 and 3,700 restaurant loca-

tions, Bernstein and Harvard Business School faculty member Albert Sheen found strong evidence that private equity buyouts actually improved management practices and operations, as well as decreased prices, all with a minimal impact on employment.

While the study focuses on a single industry and geography, Bernstein stipulates that the findings are indicative of the broader value created by PE buyouts. As he explains, the restaurant industry has much in common with other sectors that attract private equity firms— they have tangible assets, relatively simple operations, and predictable cash flows. “We believe we can draw broader conclusions from these deals,” he says, although noting that some caution should be used in making generalizations.

The researchers decided to focus their efforts on restaurants because of the industry’s

pervasive practice of dual ownership, in which a parent company directly owns and manages some locations and others are franchised. In general, a parent company has much less control over franchisees than locations that are directly owned.

According to Bernstein, this provided a uniquely controlled experiment about the value added by PE firms, allowing the researchers to compare the effect of private equity ownership on directowned versus franchised locations.

In order to assess the extent of PE influence, Bernstein and Sheen pored through health inspection data for the more than 50,000 restaurants in operation from 2002 to 2012, which gave them a back-stage view of restaurants’ operating practices. Their finding?

Restaurants commit fewer critical health violations after being acquired by a PE firm, and this effect increases steadi-

ly in the five years after a buyout.

A study of 103 private equity restaurant chain buyouts finds that critical health violations decreased significantly in the years after a buyout, an indicator of improved management practices and the value added by private equity firms.

These improvements were concentrated in directly owned restaurants, in which private equity firms have the most influence, versus franchised locations. Source: Stanford Graduate School of Business “These operational practices matter,” says Bernstein, who explains that critical health violations, such as improperly cooked food and poor hygienic practices, are strongly correlated with poor customer reviews on Yelp.com and the future likelihood of store closure. On the flip side, a reduction in such violations leads to an improvement in continued on page 32

Residential Real Estate Builders Serving the Inland Empire Ranked by sales Volume Firm Address City, State, Zip

Sales $ 2013 Volume

Sales $ 2013 Projection

Number of Units Constructed in 2013 Total

Single Family

Apts.

Condo Town Homes

Year End Inventory

Top Local Executive Title Phone/Fax E-Mail Address

KB Home 36310 Inland Valley Dr. Wildomar, CA 92595

$421,000,000

$334,000,000

1,480

1,709

0

0

32

1.

Steve Ruffner President (661) 219-6901/677-2802 www.kbhome.com

D.R. Horton 2280 Wardlow Cir. Corona, CA 92880

$312,000,000

N/A

N/A

280

0

N/A

2

2.

Steve Fitzpatrick President (951) 272-9000/272-9797 www.drhorton.com

K. Hovnanian Homes, Inc. 13545 Brittle Brush Ct. Rancho Cucamonga, CA 91739

$300,000,000

N/A

720

700

0

51

200

3.

John Jessup President (909) 899-4589/899-3027 www.khov.com

Richmond American Homes 5171 California Ave., Ste. 120 Irvine, CA 92617

$282,000,000

$309,000,000

489

681

0

0

N/A

4.

Leonard Miller President (949) 467-2600/467-2601 www.richmondamerican.com

MBK Homes Ltd. 175 Technology Dr., Ste. 200 Irvine, CA 92618

$250,000,000

$315,200,000

500

320

0

N/A

N/A

5.

Tim Kane President (949) 789-8300/789-9375 www.mbkhomes.com

Stratham Homes, Inc. 2201 Dupont Dr., Ste. 300 Irvine, CA 92612

$41,000,000

$51,000,000

200

180

0

0

0

6.

Ali Razi President (949) 833-1554/833-7853 www.strathamhomes.com

Fieldstone Communities, Inc. 2 Ada St., Ste. 200 Irvine, CA 92618

na

210,200,000

N/A

302

0

0

N/A

7.

Frank Foster President/CEO (949) 790-5400/759-3344 www.fieldstone-homes.com

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Copyright 2014 by IEBJ.

February 2014

Your Credibility...

helpful feedback and to do so in a way that won’t offend the recipient. continued from pg. 16 “When you decide that feedback is required, give it some thought and plan what you’re going to say,” advises Miller. “Don’t just blurt out your spur-of-the-moment thoughts—chances are, you’ll make a mess of them. You may even come off as superior or hostile. Instead, choose a time and place when the recipient will be most receptive. By showing that you truly care about the other person’s feelings and performance, you’ll reinforce your credibility as a coworker, supervisor, friend, or mentor.”

Credibility Repair #6: When you’re on the receiving end, accept feedback gracefully.

Hopefully, if someone has chosen to give you some feedback, it’s the product of a lot of thought and is meant to make you better.

“Feedback should be considered a gift,” says Bedford. “Treat it that way—even if the person delivering it isn’t as gentle as you would prefer. Pay attention, learn, and improve your performance going forward. A willingness to accept and incorporate feedback also helps your credibility, because it shows that you put your work, not your pride, first.”

Credibility Repair #7: Be respectful.

No matter how many other things you get right, if you’re a total jerk, people aren’t going to think very highly of you.

“You might be having a bad day, but that doesn’t give you the right to lash out at someone,” says Miller. “Turn the scenario around whenever you’re tempted to be curt, condescending, or nasty. If you were in a service position, for example—say, a bank teller or grocery store cashier—you’d dread dealing with those inevitable customers who dumped their frustrations on you. Yes, being respectful can sometimes require effort and restraint. But it costs nothing, helps maintain and build relationships, and makes you a better person.”

Credibility Repair #8: Say yes only when you mean yes.

There are a lot of reasons why you might say yes to another person’s request when you truly don’t feel comfortable doing so. Maybe you’re a “pleaser” who hates disappointing others. Perhaps you want to avoid conflict. Or maybe you simply want to shut down an interaction that’s dragging on and on.

“Whatever your reasons, ‘yes’ doesn’t ultimately work unless you mean it,” points out Bedford. “You’ll either have to perform a task you don’t believe in or don’t want to do (which is bad), or you’ll have to break your word (which is worse). Say yes only when you mean it.

Even if others don’t like hearing ‘no,’ your credibility will stay intact.”

Credibility Repair #9: Over-commit and over-deliver.

The world is full of people who want to do only the bare minimum. When you push yourself to commit to just a little bit extra, then make sure you get it done, you set yourself apart in the best possible way. “Take the opportunity to differentiate yourself, even if it means staying at work a bit later or learning a new skill,” advises Miller.

“Pretty soon, you’ll have a reputation for being someone to rely on, someone who’s good to have around.”

Credibility Repair #10: Be on time.

Sure, there are legitimate reasons why even the most responsible person might be running late: a fender bender, a sick child, or an unfortunate coffee spill, to name just a few. And yes, everybody gets a pass on this one from time to time when life’s curveballs happen.

“But by and large, being late—especially if it’s a habit—is disrespectful,” points out Bedford. “It communicates that you don’t value

BUSINESS JOURNAL • PAGE 27

Summit... continued from pg. 2

from the public sector on the importance of retaining manufacturing in our region, our state, and

our nation.”

In addition, the Summit will celebrate Inland Empire manufacturers with the “Made in the Inland Empire” exhibits. Local manufacturers can apply to exhibit their products at the event and receive a free ticket as a thank you. For applications, visit MFGSummit.com/summit.

Innovation in manufacturing, through resource efficiency, workforce development, and marketing will be featured with the E=mc2 Innovation Awards for manufacturers. The award winners will have the opportunity to present their innovation entry to the general assembly, and will receive on-going PR bringing attention to their company and their products.

Reservations for the Summit must be made by Feb. 14, 2014.

The event starts at 7 a.m. and ends at 1 p.m. For information on tickets, tables, breakout sessions, exhibits and award applications, visit www.mfgsummit.com/summit.

The Manufacturers’ Council of the Inland Empire was founded in 2005. Programming is designed to help manufacturers find solutions for issues including: employment and training, research, regulatory compliance, import and export, and funding. The Council, made up of manufacturers and supporters from both Riverside and San Bernardino counties, provides a strong, unified voice when communicating with regional, state and national entities on issues impacting the region.

The MCIE meets every other month, and encourages manufacturers, schools, and agencies, committed to furthering the cause of manufacturing in the Inland Empire. For more information, visit www.mfgcouncilie.com.

Real Estate... continued from pg. 11

ties in 10 states.

Hyde & Hyde Picks Up Inland

Empire Cold Storage Facility Hyde & Hyde Inc purchased a 24.9k-square-foot cold storage distribution building in Corona for $3.575 million ($144/sf). The property, located at 1701 N. Delilah Street, is situated on 1.23 acres of land and includes a state-of-the-art freezer and refrigeration system.

The property offers 9.3k square feet of freezer/refrigerator space and 3.2k square feet of office space. It is fully fire-sprinklered and features 22’-24’ clearance height and 800 amps (277/480 volts). The building has one ground-level loading door, two dock-high loading doors for the freezer/cooler area and one dock-high loading door for the dry storage area. The freezer/cold storage area features modern construction, and climate controlled dock-high loading area.

Chris Migliori of DAUM’s Orange County office represented the seller, Delilah Street LLC, in the deal. The buyer was repped by Colliers International.

others’ time, and that you think you’re more important than they are.

On the other hand, being on time just takes a little effort and a little planning, but will garner a lot of respect and appreciation.

“Focus on these 10 things in 2014 even if your credibility is doing fine…but especially if it isn’t,” concludes Miller. “Soon, you’ll differentiate yourself from the credibility-optional pack, and you’ll be the first name picked when it comes time to assemble the team for the first big project of 2014!”

For more information, please visit www.millerbedford.com.

BUSINESS JOURNAL • PAGE 28

Garner Holt...

Mystic Manor, and Dragons Wild Shooting, with smaller projects continued from pg. 39 containing just a few figures, an animated display, or even individual animatronic characters.

This year, we delivered a singing chicken figure on a themed animated whirligig to Lowes Foods in North Carolina, along with an interactive animated fantasy sausage factory display for their new concept store.

Lowes Foods (started by Jim Lowe of Lowes Home Improvement Center fame) owns and operates 111 stores spread throughout North and South Carolina and Virginia. The figures are intended to be the first in a series of animated displays for many Lowes store locations. The animatronic chicken teaches customers to do the Chicken Dance along to custom-created music, and the sausage factory display allows young guests to pull levers, push buttons, and flip switches to initiate a number of animated effects and funny sounds.

At the same time, we began work on a series of animatronic faces for a well-known steam engine character live experience that will take place at railroad museums throughout the country.

Working with our client, we’ve sculpted three different sized faces for the “useful engine,” to be installed on two sizes of nonpowered prop locomotives, and a full-scale live-steam locomotive. It’s an unusual challenge (even for us!) and required some R&D to find weather and heat resistant materials that will always make the character’s smiling face look its best. All aboard!

Even as the year winds down, we’re still in high gear for a number of projects opening soon. From a fantastic animatronic animal and bird show for a private client’s home (featuring dozens of animatronic characters, video and lighting effects, water, fog, moving doors, props, and more) to an all-new interactive exhibit for the Walt Disney Family Museum in San Francisco, we’ve hardly got a moment to rest!

The Disney Museum exhibit is especially dear to me: when I visited the museum shortly after its opening, I was surprised at how little content there was on my favorite aspect of Walt Disney’s creative legacy, Audio-Animatronics. I wondered if the museum would be interested in a real animatronic figure that might be part of an interactive display. Working with my creative team, we came up with an engaging exhibit on the history of Disney’s Audio-Animatronics, featuring a functional tiki bird like those at Disneyland’s Enchanted Tiki Room show.

Best of all, the exhibit will allow guests to take control of the figure to find out what programming an animatronic is like for themselves. I wrote to Diane Disney, Walt’s daughter, who was immediately enthusiastic about such a project, and gave it her full blessing. Through a series of correspondences, Diane’s dedication to the project grew—we were even invited to give a presentation on the history of animatronics and the new exhibit at the museum in June. Sadly, Diane passed away a few weeks ago, but we are dedicated to putting the finishing touches on the animatronic parrot and the rest of the display in order to make it ready for guests early next year. I believe it will be a fitting gift to the legacy of Walt’s fascination with dimensional animation— without which I would never have found my life’s calling in this wonderful business!

The year 2014 is already shaping up to be bigger, busier, and better than the last 12 months. On the heels of our success with the Timber Mountain Log Ride, Knott’s asked us to come up with new characters and scenes for their fantastic 1960 Calico Mine Ride, one of the world’s first fully-immersive themed attractions. We’ve got some great ideas, and have

February 2014

already begun production on the more than a hundred animatronic people and animals that will fill the winding tunnels of the old mine. Knott’s plans to close the attraction in January and reopen in June, with the classic attraction looking better than ever.

Across the park in Camp Snoopy, Knott’s asked GHP Creative to design a series of vignettes for the Grand Sierra Railway, a miniature railroad ride through the High Sierras-themed area.

We came up with a collection of cute little scenes featuring Snoopy and the Peanuts gang on their way to summer camp. The dimensional figures that will populate the scenes will be ready for installation early next summer, when the attraction opens at about the same time as the Mine Ride.

At Knott’s Berry Farm’s sister park Kings Dominion in Virginia, we’re busy recreating one of the park’s most beloved former features: a barbershop quartette and ragtime piano player—in the form of four oversized animatronic mushrooms and a giant frog! The outdoor display was removed more than a decade ago, leading to loud shouts for its return from park fans.

We’re using historic images and home video to digitally create new, but true to the original, sculpts for each character. Now, as part of the park’s 40th anniversary, the singing mushrooms and piano-playing frog will return, better than ever, this March.

In our extraordinary world of creativity and craftsmanship, we are always on the move. In addition to all the projects I’ve outlined already, we’ve begun looking at new ideas for our long-term clients at Chuck E. Cheese, started work on a major attraction for Shanghai Disneyland, are in various points of progress on projects for Disneyland in California and Walt Disney World in Florida, a new R&D project for advanced animatronics for training for the U.S. Marine Corps, and so many other things still too new and too secret to mention. In August, I travelled with two members of the GHP staff to China and Macau to meet with several clients—theme park operators, commercial real estate and retail developers, restaurateurs, and more.

GHP Creative has been put on retainer by these clients for a number of projects kicked off during our China visit. Right now, we’re deep into preliminary creative design for what, if built, will be the largest animatronic show in history, along with a figure for a nighttime spectacular that will be the world’s single biggest animatronic figure, plus a series of other concepts for characters and attractions for theme parks and shopping environments.

The constant state of change, of new ideas and projects, is what keeps me so enthusiastic about what we do here at GHP. This exceptional, one-of-a-kind family keeps it all going, and keeps me inspired all the time. In February, my dad Burlin C. Holt went to be with the Lord and my mom, Dorothy. At 91, he was still the horseman at heart—the newspapers called him the “King of the Bush Tracks.” My dad was always so proud of what we do here at GHP, and delighted in showing our work off to his pals.

My mind went immediately to my wonderful parents when it was announced in November that I will be honored with the Themed Entertainment Association’s Buzz Price Thea Award Recognizing a Lifetime of Distinguished Achievements at this year’s annual ceremony at the Disneyland Hotel. The award is the highest honor bestowed upon individuals in our industry. I am deeply humbled by the recognition of my peers. Most of all, I believe the award is a reflection on the unfaltering support, love, and dedication of my parents to the fulfillment of my life’s ambition at GHP, and to the wonderful family of employees that has helped to make it happen. This award is for all of them, too.

February 2014

BUSINESS JOURNAL • PAGE 29

IDENTITY IDENTITY THEFT THEFT Hacking & ID Theft: Are You Next?

7 Tips for Protecting Your Identity & Money At least 110 million consumers were affected by the hack involving Target and Neiman Marcus retailers.

Whether or not millions more will have their identities manipulated and finances ruined within the coming months due to more breaches of security at other stores is anyone’s guess, says identity theft recovery expert Scott A. Merritt.

“By necessity, I became an expert on identity theft. My information was stolen in 2006, and in repairing the damage, I learned some not-so-obvious ways we can all protect against identity theft in the first place,” says Merritt, CEO of Merritt & Associates (scottamerritt.com) and author of “Identity Theft Do’s and Don’ts.”

Merritt’s problems began quickly. While disputing financial charges and dealing with resulting business problems, in 2007 he was stopped for a traffic violation and arrested on a false outstanding felony warrant. He immediately knew why.

“I had to enlist my U.S. congressman and convince the state police, NCIC, FBI and Secret Service that I didn’t commit the felonies. For a few years, I had

to prove that the prints did not match the false record in question. After legal action, however, I was able to have this corrected.”

Unfortunately, the millions affected by the recent hacks may be dealing with similar repercussions in the years ahead, he says.

Before you become a victim of identity theft, Merritt offers seven ways to guard against it.

• Understand how and where it happens. Identity theft is like being robbed when you are away from home; most thefts occur in places where you do business every day. Either a place of business is robbed, a bad employee acts improperly or a hacker breaches the office through the computer.

• Secure your wallet’s information. Photocopy everything in your wallet: photos, credit cards (front and back), membership cards – everything.

Put the copies in the order the cards are arranged in your wallet, staple the pictures and place them in a strong box or safe.

• Make sure your information is consistent. For all of

your identity and financial documents, make absolutely sure, to the smallest detail, that all of your personal information is accurate and consistent!

Discrepancies such as using your middle initial on some documents, and not others, or having different addresses, can wreck havoc in proving your identity, and can compromise your credit score.

• Secure your digital habits and data. Change your passwords at least twice a year on a non-scheduled basis – don’t be predictable. Have a strong firewall if you shop online, and only access sites that are protected by a strong firewall and high industry standards. Access accounts of a financial nature only from your personal computer.

• Protect your banking information. While in the bank, keep account numbers and other data out of sight, and avoid stating account numbers, Social Security numbers and similar information out loud.

When planning a bank visit, have items such as deposits and withdrawal slips prepared in advance.

• Account for your interactions with vendors.

Every time you speak to someone with whom you do business, write down the time, date, name and the purpose or outcome of the call. If an identity theft occurs on the vendor’s end, you will be able to reference these prior conversations effectively. Be sure to note any animosity or reluctance from the vendor.

• Don’t carry around your birth certificate or Social Security card. Unless it’s necessary, keep those vital items in a safe, or at least a firebox. If you know someone is going to need a copy of your tax returns or your driver’s license, for example, make the copies ahead of time. This avoids the need for a firm’s employee to leave the room with such information.

“Of course, you can greatly reduce being a victim of such recent hacks that occurred at the major retailers by using cash more often,” he says. “But if you’re going to use credit, use a card from a national bank or a national credit union and never a debit card, no exceptions.”

30th Anniversary of the State Lottery and Changes for the Future What is it about the chance of winning over half of a billion dollars that had celebrities like Ashton Kutcher and Joe Flacco driving to stores to stand in line with the rest of the country to buy Lottery tickets? Between the historical Megamillions and Powerball drawings in 2013, the landscaper who redeemed an unclaimed multi-million winning scratcher, and the Canadian man who gave his winnings to charity, everyone suddenly seems to be talking about and playing the Lottery.

This year marks the 30th anniversary of the passage of Proposition 37, by which California voters approved a State Lottery. To put that into perspective, that same year marked the first Run through Redlands event and the incorporation of Moreno Valley. On a larger scale, 1984 was the year that the first Macintosh computers were sold, the median price for a home cost $72,400 and the Internet was the ARPANet. (You can look that one up.)

While a lot has seemingly

changed since California ushered in the Lottery 30 years ago, what has not changed is the way consumers buy lottery tickets.

In 2012, e-commerce sales reached a trillion dollars. And, early estimates suggest that sales figures for 2013 may be even higher. Why lottery tickets remained the one item people had to obtain at a store and pay for in cash, made little sense to one serial entrepreneur. And in 2012, Lottogopher.com went into beta.

The brainchild of Southern

California resident, James Morel, Lottogopher.com is the first website in the country through which consumers can legally order Megamillions, Powerball, and Super Lotto Plus tickets online. Morel came up with idea for Lottogopher based on a memorable childhood incident. “My parents bought a Quickpick ticket every week at the same store around the same time of day. One evening they were too tired to get in the car to drive to the store. So they continued on page 33

BUSINESS JOURNAL • PAGE 30

February 2014

Top Commercial / Industrial Contractors Listed Alphabetically Firm Address City, State, Zip

# I.E. Proj. (completed) 2013

1.

Al Shankle Const. Co., Inc. 3309 Grapevine St. Mira Loma, CA 91752

2.

Capstone Construction Co., Inc. 31 3651 Third St. Riverside, CA 92501

3.

C.W. Driver Co. 4200 Concours Dr., Ste. 350 Ontario, CA 91764

4.

Fullmer Construction 1725 South Grove Ave. Ontario, CA 91761

5.

Inland Empire Builders, Inc. 125 10271-A Trademark St., Ste. 22 Rancho Ccamonga, CA 91730

6.

JG Construction 15632 El Prado Rd. Chino, CA 91710

7.

K.A.R. Construction Inc. 1306 W. Brook St. Ontario, CA 91762

8.

Mc Carthy Building Companies 2 20401 S.W. Birch St., Ste. 300 Newport Beach, CA 92660

9.

Oltmans Construction 1701 E. Harry Sheppard Blvd.

San Bernardino, CA 92408

Panattoni Construction, Inc. 10. 34 Tesla, Ste. 110 Irvine, CA 92618

80

Cmmcl. Bldgs. (in I.E.) # of Licensed Contractors Indstrl. Bldgs. (in I.E.) Company Headquarters (Sq. ft. completed)

Specialties

Clientele/Projects

Top Local Exec.

Title Phone/Fax E-mail Address Al Shankle CEO/President (951) 727-8882/681-7599

775,000 2,125,000

1 Mira Loma

Concrete Tilt-Up, Industrial & Office, Tenant Improvements, Schools

Farmer Bros. Coffee, United Parcel Service, Santa Ana Unified School District

185,000 55,000

2 Riverside

Office Tenant Improvements, Ground up Division, Hospital Division

Tri-City Corp. Center, Riv. Comm. Hospital, University of Phoenix

220

1,080,000 2,540,000

3 Pasadena

Commercial, Public, Industrial Education, Healthcare

Maglight, Victoria Gardens, Cultural Center, American Red Cross

Dana Roberts President (909) 945-1919/483-1955 www.cwdriver.com

79

8,854,420 (comm. & indus. total) 1,760 Bldgs

N/A Ontario

Commercial, Industrial & Office, Tenant Improvements

Riverside Comm. Investors, Stirling Capital Burlington Coat Factory

Bob Fullmer President (909) 947-9467/947-5241 www.fullmerco.com

N/A N/A

1 Rancho Cucamonga

Commercial Construction

78

2,100,000 4,500,000

4 Chino

Commercial/Retail Buildings, Construction Ground Up, Tenant Improvements

600

780,000 1,200,000

Ontario

Tony Andrews President (951) 682-6225/682-6406 tandrews@capstone-company.com

Sacred Heart Church, Rancho Cucamonga Tracy Elefante Fire Station #173, The Roman Catholic President/CEO Bistro of San Bernardino, Glennwood Devle. (909) 945-2450/944-7563 www.inlandempirebuilders.com

Concrete, General Contracting

Cad Tree Capital Investment, Diamond Plaza, Pan Pacific Retail, Longs, Sav-On

June Grothe Executive Officer/President (909) 993-9393/993-9394 www.jgconstruction.com info@jgconstruction.com

University of La Verne, Kurt Rothweiler National R.V., President Rollins Trucking, Union Bank of CA (909) 988-5054/983-4106 Empire Towers kurtrothweiler@karconstruction.com

Healthcare, Parking, Education,Hesperia Police Department Headquarters, Randy Highland Office Buildings, Hotels Hon. Jerry Lewis County of San Bernardino President High Desert Government Center (949) 851-8383/851-8398 rhighland@mccarthy.com

316,000

14 St. Louis, MO

12

981,162 2,560,697

2 Whittier

Commercial/Industrial Projects, Seismic Retrofit, Tenant Improvements

Corp. Stater Bros., Inland Empire Gateway, Chino South Industrial

Joe Oltmans II President/CEO (562) 948-4242/695-5299 joltmans2@oltmans.com

8

0 639,000

1 Sacramento

N/A

Hino Motors, AMT, Panattoni Development, Piemonte of Ontario

Patric Hastie Vice President (949) 296-2960/387-4940 www.panattoni.com

200

29,000,000 (Total)

3 Fountain Valley

Ralph Affaitati Construction WND 12. 393 W. Athol, Ste. 2 San Bernardino, CA 92401

WND

OHC Lic. San Bernardino

Industrial/Commercial

GSA, Federal Government

Ralph Affaitati President (909) 889-0131/381-3881

Skanska Construction 13. 1995 Agua Mansa Rd. Riverside, CA 92509

WND

WND WND

WND Riverside

Freeways, Railroads, Flood Control Damage, Streets Subdivision, Grading

Caltrans, Corps of Engineers, S.B., Rivers., Orange, LA Counties, Cities (50), Private(200)

William McGuimo President (951) 684-5360/684-1644 www.yeagerskanska.com

Snyder Langston 14. 17962 Cowan Irvine, CA 92614

WND

WND WND

8 Irvine

Industrial/Commercial, Office, Retail

Toyota Motor Sales, Sundance Spas, Sekisui TA, Corning, Concours, Corporate Center

John Rochford President (949) 863-9200/863-1087 info@snyder-langston.com

Prizio Construction, Inc. 11. 151 Kalmus Dr., Ste. N1 Costa Mesa, CA 92626

Comm./Ind. Tilt-Up Constr.

Toys R Us of Rialto, Comm./Ind. T.I. Rehab., Ontario Airport, Goldstar Electronics, Concr. Only/Superfl. Concr. Floors Aetna Insurance, SDCII

David Prizio CEO (714) 543-3366/543-3388 www.prizio.com

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Copyright 2014 by IEBJ.

February 2014

BUSINESS JOURNAL • PAGE 31

Your Credibility...

tax-deductible contribution. After consulting with her Thrivent continued from pg. 21 Financial representative and her tax advisor, Mary learns that contributing to the IRA would not only put her on the road to a more comfortable retirement, but would also provide her with potential savings of $1,357 in income taxes ($5,500 x 25%).

Case No. 3: Planning for the worst, but hoping for the best Bill and Judy are in their mid-50s, currently filing a joint federal income tax return, and have an adjusted gross income of $70,000, which puts them in a marginal income tax bracket of 15%.

But what if the unthinkable had happened and Bill had died last year? After the estate settles, Judy’s accountant estimates that the taxable income of $70,000 that she and her husband had enjoyed will be reduced by $10,000 (primarily due to the loss of Bill’s retirement benefits) for a total current year taxable income of $60,000.

Using the Window of Opportunity chart, you can see that even with the decreased income, Judy’s marginal income tax rate as a single taxpayer would increase to 25% this year, resulting in her anticipated income tax bill increasing to approximately $8,400. However, by working with their Thrivent Financial representative, and planning for this eventuality ahead of time, Bill and Judy can put their affairs in order to account for Judy’s reduced income after Bill’s death and address the potential increase in her federal income taxes so she won’t be taken by surprise.As in each of these cases, working with a Thrivent Financial representative, along with a tax advisor, can help you make the most appropriate decisions for your unique financial situation. These hypothetical examples are for illustrative pur-

poses only. They are not intended to represent the performance of any particular Thrivent Financial product, nor do they take into consideration any investment expenses, such as management fees or sales charges. The results would be reduced if these expenses were included.

Your effective tax rate—the rest of the story As the examples on the previous page illustrate, being aware of which marginal tax bracket your current income falls into is vital for short-term decision making, helping you make wise financial decisions today that may benefit you in the next year or two. However, understanding effective tax rates can also help you prepare for the long-term. For example, knowing how to calculate effective rates can help you to better estimate the gross (taxable) income you’ll need in retirement to be able to have the lifestyle you want. So what is the effective tax rate? Simply stated, it is the average rate at which all of your taxable income is taxed. Just divide your total taxes by your taxable income and that’s your effective tax rate.

Comparing marginal versus effective tax rates Using the Window of Opportunity chart, you can calculate the effective tax rate for a married couple filing jointly as follows.

Another way to look at this is that your marginal tax rate is what you’ll pay on the next additional dollar of taxable income, while the effective tax rate is what you’ve paid on all of the previous taxable dollars. Knowing this can help you plan for situations in which changes to either your taxable income or your tax-deductible expenses can move you from one income tax bracket to another.

SIDE BAR ARTICLE AND CHARTS continued on page 32 A brief history

A

B

Architectural/Engineering Firms Ranked By Inland Empire Billings

continued from page. 17 Firm Address City, State. Zip

Billing $ Inland Empire Company Wide

I.E.Offices Co. Wide Headqtrs.

Types of Services

Industries Served

Marketing Contact Title E-Mail Address

Top Local Exec.

Title Phone/Fax E-Mail Address

Walling & McCallum/Limited 45-190 Club Dr. Indian Wells, CA 92210

WND

34.

1 N/A Indian Wells

Architecture, Planning, Engineering

Residential, Hotel/Restaurant, Commercial, Industrial, Cities, Recreation, Medical

John C. Walling President

John C. Walling President (760) 360-0250/360-0786

Willdan Associates 650 Hospitality Ln., Ste. 400 San Bernardino, CA 92408-3317

WND $5,000,000

1 19 Anaheim

Municipal Engineering Service

Public Agencies

35.

Crescent Wells Marketing Director

Ron Espalin Director (909) 386-0200/940-6300 respalin@willdan.com

N/A = Not Applicable WND - Would not Disclose na = not available. The information in the above list was obtained from the companies listed. To the best of our knowledge the information supplied is accurate as of press time. While every effort is made to ensure the accuracy and thoroughness of the list, omissions and typographical errors sometimes occur. Please send corrections or additions on company letterhead to: The Inland Empire Business Journal, P.O. Box 1979, Rancho Cucamonga, CA 91729-1979. Copyright 2014 by IEBJ.

BUSINESS JOURNAL • PAGE 32

Your Credibility...

From 1944 to 1945, the highest federal individual marginal income continued from pg. 31 tax rate was 94%. From 1988 to 1990, the top marginal ordinary income tax rate was 28%—one of the lowest in history. In 2013, the top marginal individual income tax rate falls in between at 39.6%.

No one knows for sure where tax rates are headed. However, by working with your Thrivent Financial representative and a tax professional, you can get a firm grasp of your current year’s marginal income tax rate and a good idea of what next year’s will be, which may help you make more informed financial decisions.

How to read the chart Assume a married couple earned $100,000 in 2013, with $20,000 of personal exemptions and the standard deduction. Here’s how they might be taxed: See Graph A and B. About Inland Empire by the Inland Empire Financial Consultants Thrivent Financial is represented in the Inland Empire by the Inland Empire Financial Consultants, which includes Bill Cortus at 3333 Concours St. Building 8 Suite 8100 Ontario, CA 91872, phone: 909-945-4996, website: www.thrivent.com/plg/inlandempire. Facebook: www.facebook.com/BillCortusThriventFinancial CA Insurance ID #0D96803 About Thrivent Financial for Lutherans Thrivent Financial for Lutherans is a not-for-profit, Fortune 500 financial services membership organization helping approximately 2.5 million members achieve financial security and give back to their communities. Thrivent Financial and its affiliates offer a broad range of financial products and services. As a not-for-profit organization, Thrivent Financial creates and supports national outreach programs and activities that help congregations, schools, charitable organizations and individuals in need. For more information, visit Thrivent.com. Also, you can find us on Facebook and Twitter.

Insurance products issued or offered by Thrivent Financial for Lutherans, Appleton, WI. Not all products are available in all states.

Securities and investment advisory services are offered through Thrivent Investment Management Inc., 625 Fourth Ave. S., Minneapolis, MN 55415, 800-847-4836, a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial for Lutherans. Thrivent Financial representatives are registered representatives of Thrivent Investment Management Inc. They are also licensed insurance agents of Thrivent Financial.

Thrivent Financial for Lutherans and its respective associates and employees cannot provide legal, accounting, or tax advice or services. Work with your Thrivent Financial representative, and as appropriate your attorney and/or tax professional for additional information

Private Equity...

store revenue and a reduction in the number of foodborne illnesses. continued from pg. 26 How did the pair prove that such improvements were the result of PE involvement, rather than an already expected business trajectory? That’s where the comparison between direct-owned versus franchised locations came in.

Bernstein and Sheen found that improvements in health practices were concentrated in directly owned restaurants, in which PE firms have the most influence. Interestingly, they also found evidence of spillover effects, as franchisees improved their own practices over time to compete more effectively with their better-managed,

February 2014

Farm House...

•Open Fire Bone Marrow with garlic rosemary crostini, parsley continued from pg. 15 and pickled red-onion salad.

• Fried Mac and Cheese with croquets and truffle aioli.

ENTREES • Pan-roasted Columbia River Salmon with celery root, fava beans and truffle butter sauce.

• Sue’s Brunch Burger: One grilled beef patty with breakfast sausage, bacon, swiss cheese and a sunny-side-up local egg.

EAT YOUR VEGGIES Vintage Farms 8oz. Filet with roasted wild mushrooms, braised kale, pommes puree, house crisps, green peppercorn sauce.

A portion of the menu highlights the gorgeous produce sourced from local farms and the property’s herb garden.

• Local Gold & Red Beet Salad with arugula pesto, pistachio crusted Nicolau Family Farms goat cheese, bacon and cherry vinaigrette.

• Fin & Field featuring the catch of the day, field greens, toasted pecan, orange marmalade dressing, goat cheese and fresh herbs.

For more information, visit www.temeculacreekinn.com/dine or call (951) 587-1465 for a reservation.

Password Wars...

1234567890, letmein, photoshop, 1234, monkey, shadow, sunshine, continued from pg. 14 12345, password1, princess, azerty, trustno1, 000000. Somewhere in that group is a nuclear launch code.

So imagine that I have all of these in play for all of my password needs. How do I remember them? How do I remember which one goes with which website? How do I remember which ones I changed last month?

I sure don’t want to write them down. They might be in my wallet which I could lose or my desk, where somebody could find them.

There are programs that allow me to keep all of them in my computer for future reference, but how can I access them if I can’t get in?

And here is the worst part. What good is a password, or a firewall or an encryption program if some kid in Russia can break into the Target and Neiman Marcus’s systems and have access to everything?

And now we are told that, if you send in your vital computer info, the company that got hacked will protect you for a year. WHAT? They already got hit once. Am I to give that kid in Russia, (or some student over at Cal Poly Pomona) a chance to confirm his info and hit me again? If I was really that dumb, I would probably buy the new device that comes out six months after my old device hit the market. direct-owned counterparts.

“These kinds of systemic, operational improvements do not take place by happenstance,” observes Bernstein. “They require coordinated improvements in training, monitoring, and employee incentives—all of which point to the conclusion that private equity ownership improves management practices across the organization.”

Meanwhile, Bernstein says that these improvements in operational practices and food safety do not translate into higher prices for consumers. In fact, the team’s research shows that, compared to average prices for all restaurants, the average menu item is 29 cents cheaper at restaurants in the years after a PE takeover, reflecting a 4.4 percent decline in overall menu prices. Entrees, the most expensive menu item, show the largest and most significant declines.

These price decreases aren’t continued on page 33

February 2014

Lottery...

skipped their weekly ticket. That night, a woman purchased a continued from pg. 29 Quickpick at the time they normally did, and it was a winner. Who knows if they would have actually won, but that stayed with me. It probably stayed more with them,” he says with a laugh, “but I never forgot that.”

Morel who has founded a number of start-ups like 1-800 Postcards and tattoo removal chain Dr. TATTOFF kept recalling that memory as he started to build the idea for Lottogopher. “I just kept thinking that with everything for sale on the Internet, there has to be a virtual alternative to driving to the store.”

Pricing and membership is tiered and works akin to a Netflix model. Casual players or those who only wish to purchase a single ticket per game pay only the face value of the ticket and can utilize Lottogopher’s services for free. More serious players pay a monthly fee of $12.00 which enables users to buy as many tickets as they want for any game (again at face value) and gives them the option of pooling tickets with other Lottogopher members—whether they know them or not. (Think of it like an intra or inter office pools without having to deal with collecting money, making and distributing copies of tickets, or dealing with nosy Nancy in accounting who insists that her lucky number 17 be selected). Virtual pools may contain up to 100 tickets. As such, for the price of a single lottery ticket, members can play with up to 100 tickets. If any member of the pool wins, the entire group splits the winnings.

After every drawing, Lottogopher notifies winners of their winnings, keeps no portion of any prize money, automatically credits users’ accounts, and oversees the pools thus avoiding the kind of litigation which has become all too prevalent with group-owned tickets.

Morel hopes that through making the ordering of tickets available online, he will be able to make playing the Lottery more convenient and accessible while also attracting a new generation of Lottery players, used to doing everything online. “The old model of driving to the store, standing in line, and paying with cash, is not feasible for everyone. Of course we realize that some people will still order tickets the traditional way. We are just hoping to provide consumers with another option.”

Morel’s goals are being achieved. Though the company just came out of beta, they already have members throughout the state and the Inland Empire. “We’ve got customers from Highland, Big Bear, Palm Springs, Riverside, Yucaipa, Hesperia, and more,” says Morel.

“We’re only just now starting marketing efforts. Our analytics to date reveal that many of our users are finding us by doing Google searches for online tickets. This is clearly a service people need and want.”

Lottogopher is currently only available to California residents.

But, Morel hopes to expand to other states within the next 12 months.

Game on.

Private Equity...

the result of massive layoffs, either. “The popular press often continued from pg. 32 chides private equity for eliminating jobs for debt service and short-term profits, but we found that the impact on employment is modest,” observes Bernstein. They show that the average restaurant in a chain, both direct owned and franchised, has just one less full-time equivalent employee after a PE buyout.

The research team has found additional evidence that PE involvement leads to a decreased likelihood of restaurant closures.

Given that the most prominent reason to close a restaurant is poor financial performance, they surmise that restaurants are more profitable following a PE buyout, although additional research is needed to confirm their hypothesis.

BUSINESS JOURNAL • PAGE 33

On The Water...

good hot breakfast – the houseboat has a full kitchen and two refrigercontinued from pg. 40 ators to keep everything cold and fresh. Then it was clean the dishes, pull up stakes and head down lake in search of more beaches and trails to explore.

We’d stop several times a day at different locations, sometimes forging our own trails like the Discovery Channel’s Bear Grylls.

Sometimes there would be a road or trail to follow such as when we followed a road up to the old Bully Hill copper smelter, a huge operation back in the late 1800’s that today is completely shut down and not unlike visiting a ghost town with its old stone buildings and almost bombed-out end-of-the-world feeling.

Or we might be walking along the shoreline and encounter deer drinking from the lake. Late afternoon we’d begin searching for a suitable overnight beach, usually a cove protected on three sides with wind blowing offshore to minimize potential strain on the tieups. Wind, in fact, was not an issue for us our entire trip except for the last night, which we spent at the dock in order to get an early start driving home the next day. We got docked okay, but not precisely where we had intended because of the brisk winds that seemed to come up fairly suddenly. Since houseboaters generally tie up in protected coves, wind is not usually a problem.

Once we were tied up for the night, we would fix dinner and build a fire on the beach where we could sit around after dark and tell the kids ghost stories or roast marshmallows. We’d also play games with the kids, or lay back and read a good book before falling asleep in the very quiet, star-filled night. There are three general sleeping areas on the boat, so we were able to put the two couples each in a private area, with the kids in the upstairs penthouse.

There are two restrooms on board which seemed adequate for our large group. Visitors to Shasta Lake also sometimes visit the Shasta Caverns, a network of caves that date back at least 200 million years. The caverns are almost entirely limestone and visitors can see stalactites, stalagmites, soda straws, flowstone and columns. The cavern system was discovered by James A. Richardson back in 1878 and you can still see where he wrote on one of the walls the day he discovered the caverns.

If you’re starving for civilization, it’s fairly easy to dock back at the Bridge Bay Marina, hop in your car and drive the short distance to Redding, where you’ll find lots of restaurants, movie theaters and stores like Costco, Wal-Mart and Target to replenish supplies.

Shasta Lake is a wondrous place that, with its mountain backdrop, has to be one of the most beautiful places in California. Enjoying it on a houseboat makes it just that much better.

AT A GLANCE WHERE: Shasta Lake is in Northern California, about 10 miles north of Redding. It can be reached directly on Interstate 5.

WHAT: Shasta Lake is heaven for boaters who find its 365 miles of shoreline ideal for exploring and getting away from their everyday lives.

WHEN: Best time for swimming and water sports would be summer when the water temperatures are higher. But we found spring had its own advantages – a wide open lake and nice daytime temps in the high 70’s. Keep in mind, there is lots of mountain scenery, but the lake itself is under 1,000 feet elevation.

WHY: Mountain scenery and easy access to remote beaches and trails.

HOW: For more information on renting a houseboat from Seven Crown Resorts, please call 800-752-9669 or visit www.sevencrown.com.

BUSINESS JOURNAL • PAGE 34

CalChamber Assembly and Senate Voting Record: Major Bills 2013

February 2014

BUSINESS JOURNAL • PAGE 35

February 2014

NEW BUSINESS CARLITOS SMOG CHECK 17052 FOOTHILL BLVD. STE. C FONTANA, CA 92335 CENTRAL CASH 9461 CENTRAL AVE. MONTCLAIR, CA 91763 CLEAR AND CONCISE INTERPRETING 14317 PLEASANT HILL DR. CHINO HILLS, CA 91709 CUSTOM SEATING MFG 2125 S BONITA ST. ONTARIO, CA 91762 DANIELS JEWELERS #227 14400 BEAR VALLEY RD. STE. 541 VICTORVILLE, CA 92392 DANIELS JEWELERS #244 222 INLAND CENTER SAN BERNARDINO, CA 92408 DBR CONSTRUCTION 23720 CAHUILLA RD. APPLE VALLEY, CA 92307 DLAB DRYWALL 14882 HERSCHEL AVE. FONTANA, CA 92336

RABUN FAMILY CHILD CARE 7855 CHABLIS PL. RANCHO CUCAMONGA, CA 91739 RAINTREE INSURANCE AGENCY 4371 LATHAM ST. STE. 101 RIVERSIDE, CA 92501 RICH’S 2ND JEWELRY & LOAN 124 WEST HOLT BLVD. ONTARIO, CA 91762

ZARA THREADING & BEAUTY SALON 1875 E. 4TH ST. ONTARIO, CA 91761

AMERICAN MERIT EDUCATION GROUP 10830 ADA AVE. MONTCLAIR, CA 91763

29 PALMS NAIL & SPA 5737 ADOBE RD. TWENTYNINE PALMS, CA 92277

AMZ RELOCATION LOGISTICS 526 N. OAKDALE AVE. RIALTO, CA 92376

A&L METAL WORKS 13517 DOUGLAS ST. YUCAIPA, CA 92399

ANOTHER LEVEL FOR WOMEN 12021 JACARANDA ST. STE. 200 HESPERIA, CA 92345

A-ONE AUTOMOBILE 7022 REGAL PARK DR. FONTANA, CA 92336

ROADRUNNER TECHNOLOGIES 18324 VALLEY BLVD. STE. 10 BLOOMINGTON, CA 92316

AACE'S AUTO WHOLESALES 14460 SIERRA GRANDE ST. ADELANTO, CA 92301

SICORE INTERPRETING 17071 HACKBERY LN. FONTANA, CA 92337

AL CAREGIVING 1272 WEST MIRAMONT ST. BLOOMINGTON, CA 92316

SIERRA ORGANICS 7000 MERRILL AVE. STE. A CHINO, CA 91710 SKYDRA AIRPARTS 12176 INDUSTRIAL BLVD. STE. 4 VICTORVILLE, CA 92395

DOLCEZZA 1405 W LA DENEY DR. ONTARIO, CA 91762

ALAMO PALLETS 9512 REDWOOD AVE. FONTANA, CA 92335 ALBERT RAMIREZ BAIL BONDS 1230 M ST. FRESNO, CA 73721 ALL STARR RAIN GUTTERS 1153 GOLD MOUNTAIN DR. BIG BEAR CITY, CA 92314

NEW BUSINESS HIGH POINT PAVING 32993 MACHADO ST. LAKE ELSINORE, CA 92530 DEBT ADVANTAGE USA 3533 MCKINLEY ST. RIVERSIDE, CA 92506 CHB ASSOCIATES 30344 CARMENET CIR. MURRIETA, CA 92563 GREEN GUYS PRODUCE 2040 GEORGETOWN DR. CORONA, CA 92881 BACK ROAD SIGN POST 5560 MORONGO RD. TWENTY-NINE PALMS, CA 92277 SWANKY LIL BABY 42309 WINCHESTER RD. STE. D TEMECULA, CA 92590 POTTERY WALKER 54151 ROCKDALE DR. IDYLLWILD, CA 92549 TAILOR STOP 3501 ADAMS ST. STE. 300 RIVERSIDE, CA 92504 NCARE HOME CARE 10170 CARIBOU CIR. MORENO VALLEY, CA 92557

County of San Bernardino

ASAP MOBILE TRUCK AND TRAILER REPAIR 10712 JAGGERY ST. FONTANA, CA 92337 AUTO DETIAL U.S.A. 8803 APPLEWOOD DR. RANCHO CUCAMONGA, CA 91730 BEHEMOTH VENTURES 14050 CHERRY AVE. STE. R-28 FONTANA, CA 92337 BINGO WEST #4 9500 7TH. ST. STE. A RANCHO CUCAMONGA, CA 91730 HD MEDIA AGENCY 27535 LAKEVIEW DR. HELENDALE, CA 92342

EXTREME RIDES AUTO & BOAT 24194 DAYTONA COVE PERRIS, CA 92571

LIVING WATERS SPA 13340 MOUNTAIN VIEW RD. DESERT HOT SPRINGS, CA 92240

VICTORY STRENGTH AND CONDITIONING 41162 SANDALWOOD CIR. MURRIETA, CA 92562

ELITE SOLUTIONS LLC 27839 TIERRA VISTA TEMECULA, CA 92592

FITZHI STAR CLEANING 43101 PORTOLA AVE. STE. 80 PALM DESERT, CA 92260

SOLUTIONS APPRAISAL SERVICES 10426 CAMPBELL RIVERSIDE, CA 92505 UFS FIRE EXTINGUISHER SERVICES 25668 PELION RD. MENIFEE, CA 92584 MI HABANA CAFE 712 N. MAIN ST. CORONA, CA 92880 CHERRY TOOLS 28102 SEA BISCUIT ST. MORENO VALLEY, CA 92555 WRIGHT’S AIR CONDITIONING 28102 SEA BISCUIT ST. MORENO VALLEY, CA 92555

EL AZTECA TIRE 16804 C ST. VICTORVILLE, CA 92395 GALLANT TERMITE & PEST CONTROL 33135 EVERGREEN ST. LAKE ELSINORE, CA 92530 GLOBAL SWEEPER COMPANY 4985 HALLMARK PARKWAY SAN BERNARDINO, CA 92407 GRAPHIC SHARKS 8264 KLUSMAN AVE. RANCHO CUCAMONGA, CA 91730 GREG'S GARDENING 35647 AVE. D YUCAIPA, CA 92399 HAVEN CLEANING AND RESTORATION 10386 24TH ST. RANCHO CUCAMONGA, CA 91730 HPS HYDRAULICS 615 W. OAK CT. SAN BERNARDINO, CA 92410

SMOKE & MAIL PLUS 20915 BEAR VALLEY RD. STE. C APPLE VALLEY, CA 92308 STORMTEK 13971 RAMONA AVE. STE. H CHINO, CA 91710 THE LIFE STUDIO 792 W ARROW HWY STE. J UPLAND, CA 91786 TIGER MUFFLERS 1260 N. FITZGERALD AVE. STE. 116 RIALTO, CA 92376 TIM HUNTER PHOTOGRAPHY 1460 W. FOOTHILL BLVD. STE. H201 UPLAND, CA 91786 TRANS AUTOMOTIVE 861 MEDICAL CENTER DR. SAN BERNARDINO, CA 92411 WESTSIDE BUILDING MATERIAL HESPERIA 16620 YUCCA ST. HESPERIA, CA 92345 X-TREME BUILDERS 2509 EUCLID CRESCENT UPLAND, CA 91784

County of Riverside

RUNNING BOOKS AND ACCOUNTING SERVICES 11264 HOLMES AVE. MIRA LOMA, CA 91752

WOOD CREATIONS WEST 41787 LEILA VERDE ST. MURRIETA, CA 92562

E&C EXPRESS 12101 MODOC PL. CHINO, CA 91710

K.D. INDUSTRIAL TECHNOLOGY 39928 N. GENERAL KEARNY RD. TEMECULA, CA 92591 GONZALEZ LANDSCAPE AND MAINTENANCE 3874 SKOFSTAD ST. RIVERSIDE, CA 92505 LIBERTY TAX SERVICES #14127 39872 LOS ALAMOS RD. STE. A2 MURRIETA, CA 92562 SWEETWATER STUDIOS 2533 BRONCO LN. NORCO, CA 92860 TEMECULA MAIL CENTER 32483 TEMECULA PRKWY STE. E-112 TEMECULA, CA 92592 ZX CARE CENTER 78900 AVE 47 LA QUINTA, CA 92253

TORRES POOL SERVICES 80-916 BROWN ST. INDIO, CA 92201 RGU DUNN RECOVERY 69550 REBECCA WAY RANCHO MIRAGE, CA 92270 A+ MEOW 'N BARK PET CARE 2860 LOS FELICES WAY STE. 209 PALM SPRINGS, CA 92262 AUTO DESERT 74725 JONI DR. PALM DESERT, CA 92260 DESERT MOTOR 74725 JONI DR. PALM DESERT, CA 92260 PALM DESERT AUTO DEALER 74725 JONI DR. PALM DESERT, CA 92260

REFORMATION STUDIO 68-895 PEREZ RD. STE. 4 CATHEDRAL CITY, CA 92234 SOS ENERGY 74478 HWY 111 STE. 302 PALM DESERT, CA 92260 IGOT IT ELECTRONIC REPAIR 82076 SAN JACINTO AVE. INDIO, CA 92201 ARREOLA PROPERTY SERVICE 67780 MEDANO RD. CATHEDRAL CITY, CA 92234 LOUISE’S CLINICAL SKIN CARE 73744 HWY 111 STE. 5 PALM DESERT, CA 92260 ALLENERGY POOLS 110 RUBINO CT. PALM DESERT, CA 92211 HOME SELECT 43-052 MADISON ST. STE. 102 INDIO CA 92201

BOULEVARD 800 N. PALM CANYON DR. STE. A PALM SPRINGS, CA 92262 BLUEPINE 1717 E VISTA CHINO STE. A7-440 PALM SPRINGS, CA 92262 DIVERSITY PACIFIC 1717 E VISTA CHINO STE. A7-440 PALM SPRINGS, CA 92262 PRIDE SECURITY 1717 E VISTA CHINO STE. A7-440 PALM SPRINGS, CA 92262 PROJECT & SECURITY SOLUTIONS & INTEGRATION 1717 E VISTA CHINO STE. A7-440 PALM SPRINGS, CA 92262 PSSI 1717 E VISTA CHINO STE. A7-440 PALM SPRINGS, CA 92262 PRESCOTT SPORTS THERAPY 78-900 AVE. STE. 105 LA QUINTA, CA 92253

BUSINESS JOURNAL • PAGE 36

February 2014

NEW BUSINESS TECH SERVICES COMPANY 1376 N 2ND AVE. UPLAND, CA 91786 THE BOWZER BOUTIQUE 27254 MAIN ST. HIGHLAND, CA 92346 TUTTI FRUTTI 12750 FOOTHILL BLVD. STE. 102 RANCHO CUCAMONGA, CA 91739 UNIQUE EVENT LIGHTING 2122 REDWOOD AVE. ONTARIO, CA 91762 AAMCO TRANSMISSION REPAIR CENTER 14708 ARROW RT. FONTANA, CA 92335 AGT CONSERVATION GROUP 13560 COLOMBARD CT. FONTANA, CA 92337 AGUILAR FREIGHT BROKER 13849 AMARGOSA RD. STE. 205 VICTORVILLE, CA 92392 ANDREAS TOURS 6231 KINLOCK AVE. ALTA LOMA, CA 91737 ARLEEN'S LIEN SALE SERVICE 14465 MAIN ST. STE. 3 HESPERIA, CA 92345 ARLEEN'S VEHICLE REGISTRATION/LIEN SALE SERVICE 14465 MAIN ST. STE. 3 HESPERIA, CA 92345 BIG BEAR BACKFLOW 1604 MALABAR WAY BIG BEAR CITY, CA 92314 BLUE PEACOCK CREATIVE 514 LIME ST. REDLANDS, CA 92374 B2B GLASS ADS 9802 CASIANO CT. RANCHO CUCAMONGA, CA 91730 CALDWELL MACHINERY 1449 LEMONWOOD DR. STE. E UPLAND, CA 91786 CARLITOS SMOG CHECK 17052 FOOTHILL BLVD. STE. C RIALTO, CA 92335 CARRILLO POWER CONSTRUCTION 255 E. SOUTH ST. RIALTO, CA 92376

A BETTER WAY REAL ESTATE & PROPERTY MANAGEMENT 14050 CHERRY AVE. STE. BB FONTANA, CA 92337 ABC IRVINE 8307 BELLA VISTA DR. RANCHO CUCAMONGA, CA 91701 AFFORDABLE CHIMNEY SWEEP 9019 COACHELLA AVE. HESPERIA, CA 92344 AL'KE-ME 13247 FOOTHILL BLVD. STE. 7301 RANCHO CUCAMONGA, CA 91739 AMERICA CORPORATE ENTERPRISE 155 W. HOS[ITALITY LN. STE. 210 SAN BERNARDINO, CA 92408 AMERICAN SENSORS 404 N. SECOND AVE. STE. B UPLAND, CA 91786 ATLAS INNOVATIVE 3243 S QUINCY PASEO ONTARIO, CA 91761 AV WINDCHIMES 13780 JICARILLA RD. APPLE VALLEY, CA 92307 AVANI IMPORTS & EXPORTS 7441 TUCSON LN. FONTANA, CA 92336 BANKER BROKER 8307 BELLA VISTA DR. RANCHO CUCAMONGA, CA 91701 BANKERBROKER REAL ESTATE & MORTGAGE 8307 BELLA VISTA DR. RANCHO CUCAMONGA, CA 91701 CND HONING & LAPPING 12189 ETON DR. RANCHO CUCAMONGA, CA 91739 COUNTRYWIDE 8307 BELLA VISTA DR. RANCHO CUCAMONGA, CA 91701 DESERT OFF ROAD 356 E FOOTHILL BLVD. UPLAND, CA 91786 E & R MOTORSPORTS 1517 E OLIVE ST. ONTARIO, CA 91764 ECONO SMOKE MART 915 ARMORY RD. BARSTOW, CA 92311 EL RANCHO MOTEL 112 E. MAIN ST. BARSTOW, CA 92311

County of San Bernardino

MTS 15505 E. LINCOLN AVE. ORANGE, CA 92865

FRESHH DONUTS 1150 N. RIVERSIDE AVE. RIALTO, CA 92376

NATURAL BEAUTY BUTTER 1520 W. FLORA ST. ONTARIO, CA 91762

FUERZA SOLUTIONS 14897 SOUTHEND ST. FONTANA, CA 92336

OLD DAWG FABRICATORS 6564 PINE SPRING AVE. TWENTYNINE PALMS, CA 92277 OMG MAINTENANCE 7550 DESERT HOLLY ST. STE. 827 CHINO, CA 91708 PENELOPES THRIFT COLLECTIBLES AND MORE 3303 S. ARCHIBALD AVE. STE. 201 ONTARIO, CA 91761 PROFESSIONAL CLEANING SERVICE 13001 DUSTY RD. VICTORVILLE, CA 92392 R&M STORE 15555 MAIN ST. STE. D1 HESPERIA, CA 92345 RC WOODWORKS AND REMODELING 15498 MALLORY DR. FONTANA, CA 92335 SB LEGALS 2700 LITTLE MOUNTAIN DR. STE. A1 SAN BERNADINO, CA 92405 SEDAN SERVICE 1792 BIG OAK AVE. CHINO HILLS, CA 91709 SHERIFF PLUMBING HEATING AND AIR CONDITIONING 7365 CARNELIAN ST. STE. 218 RANCHO CUCAMONGA, CA 91730 SOCCER SPIRIT 11579 SPRINGOAK CT. FONTANA, CA 92337

GARCIA DE ALBA TRANSMISSIONS 725 W. RIALTO AVE. STE. B RIALTO, CA 92376 HELP URSELF LAW/LEGAL AID WORKSHOP 1946 S. GROVE AVE. ONTARIO, CA 91761

CASA DEL SOL INVESTMENTS CORP. 10533 BEECH AVE. STE. G FONTANA, CA 92337

HIGH DESERT TECHNICAL SOLUTIONS 13849 AMARGOSA RD. STE. 205 VICTORVILLE, CA 92392

COREHEALTH FUNCTIONAL MEDICINE & WELLNESS CENTER 7890 S. HAVEN AVE. STE. 1 RANCHO CUCAMONGA, CA 91730

INFINITE WELLNESS 1520 HELENA LN. REDLANDS, CA 92373

DEL RIO TRANSPORTATION 10846 ALDER AVE. BLOOMINGTON, CA 92316

INLAND EMPIRE BEAUTY SUPPLIES 11159 STARVIEW CT. RANCHO CUCAMONGA, CA 91737

DESERT ROSE BOOKS 2424 PROSPECT DR. UPLAND, CA 91784

INLAND EMPIRE MEERKAT FOOTBALL 1254 S WATERMAN AVE. STE. 27 SAN BERNARDINO, CA 92408

DONS SHOP 444 E. FOOTHILL BLVD. STE. J RIALTO, CA 92376

INSPEX 12533 SPRING VALLEY PKWY. VICTORVILLE, CA 92395

INFINITY HAIR STUDIO 5323 HOLT BLVD. MONTCLAIR, CA 91763

EGRESSIVE COMPONENTS 12584 ATWOOD CT. STE. 121 RANCHO CUCAMONGA, CA 91739

INTEGRITY 1ST ESCROW A NON-INDEPENDENT BROKER ESCR 10803 FOOTHILL BLVD. STE. 110 RANCHO CUCAMONGA, CA 91730

INLAND CONSULTING SOLUTIONS 8770 ALTA LOMA DR. ALTA LOMA, CA 91701

EXCELLENCE MORTGAGE 110 W. "E" ST. ONTARIO, CA 91762

JABB’S INSPECTIONS 27038 LA VERNE CT. HIGHLAND, CA 92346

EXPERTISE TRANSPORTATION SERVICES 14590 CORRAL ST. VICTORVILLE, CA 92394

HESPERIA PIZZA FACTORY 14135 MAIN ST. STE. 101 HESPERIA, CA 92345 HOME FEDERAL 8307 BELLA VISTA DR. RANCHO CUCAMONGA, CA 91701

JIM WYCKOFF LAWNCARE SERVICE 16337 FREESIA LN. FONTANA, CA 92336 KELLER WILLIAMS BBLA 42149 BIG BEAR BLVD. BIG BEAR LAKE, CA 92315 LUXURY NAILS SPA 31364 HAMPTON RD. STE. B YUCAIPA, CA 92399 M.H.L.T, INC. 31364 HAMPTON RD. STE. B YUCAIPA, CA 92399

STM 15505 E. LINCOLN AVE. ORANGE, CA 92865

MADELA BRIDAL 8575 SIERRA AVE. STE. C FONTANA, CA 92335

SUGAR ME THAT 24 ROMA ST. REDLANDS, CA 92373

MAILCHOICE INC. 25612 BARTON RD. LOMA LINDA, CA 92354

SUPREME AUTO BODY 10881 SANTA FE AVE. STE. A HESPERIA, CA 92345

MASSEY & ASSOCIATES 8307 BELLA VISTA DR. RANCHO CUCAMONGA, CA 91701

T NAILS SPA 14230 CHINO HILLS PARKWAY STE. C CHINO HILLS, CA 91709

MCD FASHIONS 390 N. PALM AVE. STE. A RIALTO, CA 92376 MENTONE GAS MART 1811 MENTONE BLVD. MENTONE, CA 92359

FABULUSH TOUCH 1237 W. BANYON ST. RIALTO, CA 92377 FAT JACK'S 19123 HIGHWAY 18 APPLE VALLEY, CA 92307 FB TECH 13849 AMARGOSA RD. STE. 205 VICTORVILLE, CA 92392 FRANCISCO BARILLAS TECHNICAL SOLUTIONS 13849 AMARGOSA RD. STE. 205 VICTORVILLE, CA 92392 FREIGHT TRAIN TRUCKING 15063 DAKOTA ST. VICTORVILLE, CA 92394 GREAT GRINDERS AND BURGERS 12423 CENTRAL AVE. CHINO, CA 91710 HACIENDA LAUBELA 12719 GEORGE CT. RANCHO CUCAMONGA, CA 91739 HEARTLAND FARMS 17851 RAILROAD ST. CITY OF INDUSTRY, CA 91748

J & M TRUCK REPAIR INC. 15754 SLOVER AVE. STE. C FONTANA, CA 92337 JR TRANSPORT 263 E. LARKSPUR DR. SAN BERNARDINO, CA 92404 KYDZ KORNER CHILD CARE 7855 CHABLIS PL. RANCHO CUCAMONGA, CA 91739 MORNING INVESTIGATIONS 2020 BLUE BIRD LN. REDLANDS, CA 92374 MY COUPONS MONTHLY 10253 FELDSPAR DR. MENTONE, CA 92359 NATION LEGAL SERVICES 11030 ARROW RT. STE. 205 RANCHO CUCAMONGA, CA 91730 NV361 SALON 361 W. VALLEY BLVD. COLTON, CA 92324 PACIFIC PAYMENT PLANS 9333 FAIRWAY VIEW PL. STE. 101 RANCHO CUCAMONGA, CA 91730 QUINT PRINTING EQUIPMENT MOVERS 886 W. NINTH ST. UPLAND, CA 91786

February 2014

BUSINESS JOURNAL • PAGE 37

NEW BUSINESS ED’S MOBILE AUTO DETAILING 14059 SPRINGWATER LN. CORONA, CA 92880 LITTLE BENJ'S NOODLE HOUSE 4904 RIGEL WAY MIRA LOMA, CA 91752 NEWELL SERVICES 22378 SCARLET SAGE WAY MORENO VALLEY, CA 92557 SOUTHLAND INSPECTION 42210 ROANOAKE ST. TEMECULA, CA 92591 INSIGHT PHOTOGRAPHY

BY SHEENA 28550 PUJOL ST. STE. 10 TEMECULA, CA 92590 AQUA BELLA POOL & SPA 14083 COMFORT COVE LN. EASTVALE, CA 92880 TIGE WATERSPORTS INC 1451 POMONA RD. CORONA, CA 92882 AFFORDABLE RACES 44564 ALIGHCHI WAY TEMECULA, 92592 THANK GOD ITS CLEAN T.G.I.C. 24262 DABNEY DR. MORENO VALLEY, CA 92553 GARY JACKSON INVESTIGATIONS 19353 COWAN RD. PERRIS, CA 92570 ORLANDEZ TRANSPORTATION 11831 LIVERPOOL LN. MORENO VALLEY, CA 92557 RJB CONSULTING & SALES 38372 INNOVATION CT. 202 MURRIETA, CA 92563 SIIGRP 12 S. SAN GORGONIO AVE. STE. B BANNING, CA 92220 GATEWAY AIR 5142 BLUFF ST. NORCO, CA 92860 GRANVILLE BUSINESS CENTER 7121 MAGNOLIA AVE. RIVERSIDE, CA 92504 LA SIERRA SMALL FAMILY HOME 11489 BROOKRUN CT. RIVERSIDE, CA 92505 HOUSE OF E-BLAST 160 WEST FOOTHILL PARKWAY STE. 105-91 CORONA, CA 92882

DA COSTA TOWING 4314 CONNING ST RIVERSIDE, CA 92509 SPRING FAMILY MEDICAL 335 MILDRED ST. PERRIS, CA 92571 AB AUTO REPAIR & TIRE SHOP 15353 GRAND AVE. LAKE ELSINORE, CA 92530 JRG TRUCKING 29384 HIGH RIDGE DR. LAKE ELSINORE, CA 92530 M.M.S. MOBILE MECHANIC SERVICES 1753 BOATSWAIN LN. PERRIS, CA 92571 CENTURY 21 OSBORNE REALTY 138 E HOBSONWAY BLYTHE, CA 92225 EDMAN’S QUALITY PAINT 15877 COBRA DR. MORENO VALLEY, CA 92551 SUBCONSCIOUS MIND TOOLS 45602 HAWK CT. TEMECULA, CA 92592 DON JOHN’S CARPET CARE 6395 MARIGOLD ST. EASTVALE, CA 92880 CONSTRUCTION SERVICES HUB 650 E PARKRIDGE AVE. STE. 110 CORONA, CA 92879 E2DEFENSE 8880 LINCOLN AVE. RIVERSIDE, CA 92504 E2GLOBAL 8880 LINCOLN AVE. RIVERSIDE, CA 92504 JC MOTORS 25895 FARMINGTON RD. MENIFEE, CA 92584 HELPER'S TOUCH HOME SERVICES 42778 AVENIDA TIGRE HEMET, CA 92544 PACIFIC COAST ACCEPTANCE 19970 CREE CT. AGUANGA, CA 92536 BTO INDUSTRIAL MACHINERY 19556 AVENIDA DE ARBOLES MURRIETA, CA 92562 EM COMPANY 38105 CALLE ANGOSTA TEMECULA, CA 92592 CALIFORNIA STRENGTH SPORTS 43104 CORTE CABRERA TEMECULA, CA 92592

County of Riverside

IT’S ALL ABOUT YOU DAY SPA 3772 ARLINGTON AVE. RIVERSIDE, CA 92506 WHOLE BODY FULL STRENGTH TRAINING 26402 PRAIRIE LN. MORENO VALLEY, CA 92555 MENIFEE TECHNOLOGIES GROUP 28876 WOODCREST LAKE DR. MENIFEE, CA 92584 LA DEE DA THE BEAUTY SPA 24885 WHITEWOOD RD. STE. 103 MURRIETA, CA 92563 MARCELLO'S PIZZA & PASTA #1 783 W. BLAINE ST. STE. A RIVERSIDE, CA 92507 STEVE’S VALLEY NURSERY 23125 SUNNYMEAD BLVD. MORENO VALLEY, CA 92553 LILY’S TAYLOR & ALTERATIONS B 73640 HIGHWAY 111 PALM DESERT, CA 92260

CATHEDRAL SECRETARIAL SERVICES 32270 RANCHO VISTA CATHEDRAL CITY, CA 92234 KEEPIN IT SEXY CLOTHING 25208 ALTA VISTA DR. MORENO VALLEY, CA 92557 HONEY’S SOLUTIONS 32884 TIZNOW CIR. MENIFEE, CA 92584 FLORAPONICS 7911 ARLINGTON AVE. STE. 185 RIVERSIDE, CA 92503 911 CARPET CARE 22089 AMADO LN. WILDOMAR, CA 92595 AMAZING FACE MAKEUP DESIGN 22089 AMADO LN. WILDOMAR, CA 92595 TBP 27510 CENTURIAN MENIFEE, CA 92584 TRUSTED BUSINESS PROFESSIONALS 27510 CENTURIAN MENIFEE, CA 92584

SMOKE SHOP THE GLASS WAREHOUSE 27453 JEFFERSON AVE. TEMECULA, CA 92590 IZ PRODUCTIONS 33752 PARADISE LN. WILDOMAR, CA 92595 CALIFORNIA RANCH SCHOOL 21135 OLYMPIA AVE. PERRIS, CA 92570 HOMEGRAD OF AMERICA 21135 OLYMPIA AVE. PERRIS, CA 92570 RANCH PUBLICATIONS 21135 OLYMPIA AVE. PERRIS, CA 92570 ELITE CONDITIONING CO. 1198 BIG PINE LN. NORCO, CA 92860 CORONA DESIGN CONSULTING 2764 CAPE DR. CORONA, CA 92882 MURRIETA MAVERICKS BBC 23962 CADENZA DR. MURRIETA, CA 92562 MGM SALES 4 VOLTAIRE CT. RANCHO MIRAGE, CA 92270

INLAND FLIGHT 6865 FLIGHT RD. RIVERSIDE, CA 92504 LKYNATION 30040 RANCHO CALIFORNIA RD. STE. 144 TEMECULA CA 92591 CALDERON CASH AND CARRY 130 WALNUT ST. PERRIS, CA 92571 HEMET RUBBER STAMP AND SIGN 27196 WEDGEWOOD DR. HEMET, CA 92544 HEMET SIGNS 27196 WEDGEWOOD DR HEMET, CA 92544 M.B.M SUNNYMEAD CAR WASH 24055 SUNNYMEAD BLVD. MORENO VALLEY, CA 92553 INNOVATIVE DOCUMENT SOLUTIONS 26855 JEFFERSON AVE. MURRIETA, CA 92562 TEMECULA BUSINESS MACHINES 26855 JEFFERSON AVE. MURRIETA, CA 92562

GABRIEL GARCIA CHECK CASHING 91201 66TH AVE. MECCA, CA 92254

JEFFERSON SMOG STAR STATION 26622 JEFFERSON AVE. STE. 101 MURRIETA CA 92562

IGLESIA APOSTOLICA DEL DIOS VIVIENTE 73810 PALM AVE. MECCA, CA 92254

WOODCREST SMOG TEST ONLY INC. 18451 VANBUREN BLVD. RIVERSIDE, CA 92508

STAY FRESH WINDOW TINT N’ AUTO GLASS 49783 CORTE PERCEBE COACHELLA, CA 92236

RIGHT-AWAY-RESPONED 4655 MINNIER AVE. STE. 44A RIVERSIDE CA 92505

SOS ENTERTAINMENT 81287 AVENIDA GONZALEZ INDIO, CA 92201

JOHNDERSON PUBLISHING 40114 OREGOLD CT. LAKE ELSINORE, CA 92532

WHISPER SPA 27973 DIAZ RD. TEMECULA, CA 92590

NUTRITION ZONE 40695 WINCHESTER RD. STE. C2, TEMECULA, CA 92591

DESERT CITIES HOME INSPECTION 49 151 WASHINTON ST. LA QUINTA, CA 92253

M & J ALIGNMENT 6795 30TH ST. RIVERSIDE, CA 92509

PET GROOMING SERVICES 4135 CHICAGO AVE. STE. C-2 RIVERSIDE, CA 92507

TOWMEDIC AUTO TRANSPORT 37523 DURWENT DR. INDIO, CA 92203

SCOTT CONSTRUCTION SERVICES 26527 CHAMOMILE ST. MURRIETA, CA 92562

AMARAND ENTERPRISES 19805 TENAJA RD. MURRIETA, CA 92562

SCS ELECTRICAL 26527 CHAMOMILE ST. MURRIETA, CA 92562

BON VIN ART GLASS 19805 TENAJA RD. MURRIETA, CA 92562

QUALITY SERVICES 44844 CORNISH AVE HEMET, CA 92544

ECO ART GLASS 19805 TENAJA RD. MURRIETA, CA 92562

W.E. TRANSPORT 24867 SKYLAND DR. MORENO VALLEY, CA 92557

CAR WASH OF PALM DESERT 42185 WASHINGTON ST. PALM DESERT, CA 92211 CHILDREN'S CHEST 57335 PIERCE ST. THERMAL, CA 92274 RANGEL LANDSCAPING 65-088 GLORIA CIR. MECCA, CA 92254 MJB DEVELOPMENT 80-574 PLUM LN. INDIO, CA 92201 RANGEL LANDSCAPING 65-088 GLORIA CIR. MECCA, CA 92254 C RAE VON CRAFTS 73033 QUIVERA THOUSAND PALMS, CA 92276

NORTHPOINT LENDING 34072 CENTER STONE CIR. TEMECULA, CA 92592 EMMA’S BLING 28772 EVENING PASSAGE MENIFEE, CA 92584 FREEDOM HOTLINE BAIL BONDS 30195 AULD RD. MURRIETA CA 92563

KELLY’S SCHARF CATERING 13423 HIDDEN VALLEY CORONA, CA 92880 CAPSTONE FITNESS 44025 JEFFERSON ST. STE. 101 LA QUINTA, CA 92253 MK1 MOTORS 2510 N MAIN ST. RIVERSIDE, CA 92501

CHICALI TRANSPORT 187 ALGONA AVE. SAN JACINTO, CA 92583

HOMEVIEW REALTY 1000 TRAILVIEW LN. CORONA, CA 92881 OV SALON 5596 MISSION BLVD. RIVERSIDE, CA 92509 SILVER SCREEN EVENTS 943 FREMONT ST. CALIMESA, CA 92320 2ND CHANCES STAFFING AGENCY 9225 TROVITA CIR. RIVERSIDE, CA 92508 BACKYARD SPECIALISTS 28493 BAUVARDIA WAY MURRIETA, CA 92563

ASIA INK 12337 VISTA DR. HEMET, CA 92544

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February 2014

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CORPORATE CORPORATE PROFILE PROFILE Garner Holt Production You may never have heard about Garner Holt Production; however, in their industry, they are world famous and number one in their business. The following is in response to our question which we asked Garner Holt, “What’s happening?”

The year 2013 was our busiest, most diverse, and dynamic year on record.

From the moment the calendar flipped to Jan. 1, we were in overdrive to complete some of our largest-ever projects, and began work on lots more that made the year fly by at an unbelievable pace. I guess that’s what we signed up for in getting into this crazy, creative business to begin with.

Truthfully, I can’t imagine working any other way!

At the end of 2012, we were contracted by Knott’s Berry Farm to completely reimagine the interior show scenes of their classic 1969 Timber Mountain Log Ride.

The Log Ride was the world’s first fully-themed log flume attraction, designed and built by amusement industry legend Bud Hurlbut (who also built the Calico Mine Ride and owned and operated Castle Park in nearby Riverside).

Knott’s challenged GHP Creative to come up with all new scenes and characters for the venerable attraction, and, after an enthusiastic response from park management, tasked GHP with building nearly 60 animatronic humans and animals—plus lots of sets, props, special effects, graphics, original music and audio effects, and more— based on our creative designs.

That’s a lot of work—and we had to do it all in only fourand-a-half months! Whew!

We pulled it off, and the completely refurbished ride opened on May 30th to an overwhelmingly positive response from guests, park operators, and serious Knott’s fans (after many long nights in the mountain). The attraction even won Amusement

The dragon from Fantasmic at Disneyland in Anaheim, CA Business Magazine’s prestigious Golden Ticket award!

Tiiiimmmmbbberrr!

In mid-May, Mystic Manor opened as the centerpiece attraction of Hong Kong Disneyland’s new Mystic Point district, and all-new land astride the park’s existing Adventureland.

The attraction tells the story of

Lord Henry Mystic’s monkey pal Albert accidentally causing a cursed music box to bring all the Victorian mansion’s fantastic curio collection to life, with nearly disastrous results!

It’s one of the world’s most technologically innovative attractions, featuring an advanced trackless ride sys-

Dinosaur animatronics frame for a action show

tem and incredible video effects, and starring some of the most incredible animatronic figures ever—created right here at GHP! We were pleased to create all the Albert figures for the attraction, as well as most of the other animated characters and fantastic props that populate this Victorian mansion. Mystic Manor was honored with the Themed Entertainment Association’s annual Thea Award for outstanding achievement—thanks in no small part to its animatronic cast!

Following on the heels of the Log Ride and Mystic Manor, Dragons Wild Shooting (we don’t make up the names!) opened at Seoul, South Korea’s Lotte World, one of the world’s largest indoor theme parks. Designed by our friends at the Hettema Group, the interactive dark ride pits guests against a cast of zany dragons who have taken over a castle. GHP sculpted and fabricated dozens of cartoonish animatronic dragons, moving props, and more for the attraction.

Each dragon figure was sculpted digitally in our design studio and milled out on our 7-axis KUKA robot.

We had a team on site in Korea for several weeks overseeing installation and show control system integration.

The ride’s art director described the attraction as “…Animal House, but with dragons.” We describe it as “just another day here at GHP!” Our normal yearly output (if there is such a thing around here) combines both complete attractions like the Log Ride, continued on page 28

BUSINESS JOURNAL • PAGE 40

February 2014

EXECUTIVE EXECUTIVE TIME TIME OUT OUT On The Water Shasta Lake houseboats fun for entire family

By Cary Ordway If you've driven Interstate 5 just north of Redding, you no doubt have marveled at the beauty of Shasta Lake with its miles and miles of scenic shoreline all with the backdrop of Mt. Shasta, one of California’s most recognizable landmarks. And you’ve probably noticed the clusters of houseboats as you cross the bridge over Shasta Lake.

We’ve driven that route many times and each time crossing that bridge we were reminded that someday we wanted to rent a houseboat on Lake Shasta. Well, we finally did and what a great family adventure it turned out to be.

We reserved our 56-foot houseboat with Seven Crown Resorts, which has a fleet of them docked right there at the Bridge Bay Resort where I-5 crosses the lake, about 10 miles north of Redding. We chose spring break, even though the weather usually is not as warm as summer and the water temperatures are in the high 50’s and not especially good for swimming that particular time of year. The big advantage is that the houseboat companies and marinas are barely awakening from their winter slumber and the chances are you’ll be almost by yourself on the lake.

For us, the added bonus was we actually did get summer weather – well almost, with temps reaching high 70’s and lots of sunshine.

They say you can sleep 15 people on a 56-foot Sierra houseboat and we pretty much

put that to the test. Our extended family included four adults and eight kids, ages ranging from two to 15 years old. If you’ve been around boats, 56 feet sounds like a big boat, but it can seem a bit small with that many people. Fortunately the boat’s layout includes a “penthouse” upstairs where the smaller kids can go play and take some of the noise with

to maneuver. You probably won’t be doing a lot of docking – most times you’ll simply be beaching your houseboat, a very simple procedure in which you drive your boat’s pontoons at a very slow speed right onto the beach and then tie up to a couple of stakes to hold you in position. Shasta Lake has beaches and protected coves almost everywhere you go on

Wakeboarding at Shasta Lake them.

But a houseboat trip is also about being in the great outdoors, so the reality is much of our four days was spent hiking, exploring, playing on the beach and sitting around the campfire and doing other things off the boat.

If you’ve never rented a houseboat before, the Seven Crowns boats are about as easy as houseboats come. They’re powered by a couple of outboard motors (generally about 70 horsepower each) and have enough power that, unless you get a lot of wind, they are easy

the lake so it seemed to us that even in the busiest season you wouldn’t have any problem finding an easy and secure place to tie up for the night.

The ability to easily beach and then quickly pull up stakes when you want to leave is a big plus for Shasta Lake because that’s one of the most appealing aspects of houseboating. It satisfies a kind of wanderlust when you can cruise an hour or so, pull in to explore a beach and nearby trails, and then move onto the next destination whenever you want. You may just want to spend most of your

time parked on a shore far away from other boats and any sign of civilization. Or, if you don’t mind spending the money on fuel, you may want to spend a lot of time cruising the many nooks and crannies you find in this very expansive lake.

In fact, if you’re comparing the miles of shoreline, Shasta Lake is the largest lake in California with over 365 miles of shoreline. The 35-mile long lake was formed by the convergence of four rivers – the Sacramento, McCloud, Pit and Squaw, and the water is contained by the 602-foot high Shasta Dam. Altogether, the lake is 30,000 square acres, which allows a lot of boats to be on the lake without it seeming crowded.

During the California drought, the water level of the lake was down quite substantially but it’s now back up near the high water line and was only down a bit during our stay because the dam’s operators were purposely lowering the level to accommodate more expected spring runoff from the winter snows.

So what’s a vacation like on a houseboat? Our typical day started with an early-morning wake-up call – not the kind you get on the phone, but the kind you get from little kids anxious to get on with their family vacation. We typically were beached in a very remote cove with magnificent mountain and lake scenery in every direction.

We would begin the day with a continued on page 33