MEMBER PROFILE Second Nature Landscape Management, Inc.

Since the inception in 2004, Second Nature Landscape Management Inc. has helped to develop and maintain some of the area’s most distinctive landscapes. Offering unparalled service and professional craftsmanship, Second Nature prides itself in being a detail oriented landscape service provider.

At Second Nature, we treat each customer differently. Each person comes to us with a different landscape need, a different budget and a different understanding of plants and landscape material. Second Nature was created because of an interest with plants and with people. Incorporating those interests and offering a service company to home owners and businesses, gives our company a personal connection with each customer. With a focus on perfection and customer service, we are able to offer our customers a sense of security knowing that their property is being well taken care of. In turn, it gives us great satisfaction.

Second Nature is a design/build/maintain company in Newburgh, IN. Kent Wilhelmus started the company in 2004. While he continued his 3rd. grade teaching career, he soon realized that teaching employees how to do landscaping became his priority. He left the teaching profession and pursued growing Second Nature Landscape Management. In the early years of the start up, Second Nature only offered maintenance services. From the help of Dan Fuquay at Aching Acres Landscaping, Kent was able to grow the landscape maintenance into a service provider that worked with high end residential customers. From that point, we’ve been able to grow slow and steadily by offering those clients more services.

What Sets Us Apart?

The internal culture is our key ingredient. Our team is awesome! We have a full time office secretary that answers the phone so our customers can actually speak to a person. Our design and sales lady takes the inquiries from the incoming phone calls and sells jobs. At that point our production manager schedules the job and gets materials in place where and when needed. Then, one of our 4 production crews implements the sale. We strive to follow the old adage “the delivery is more important than the sell.”

Being Cohesive

Team Nature: Team work makes dream work! We have weekly team meetings on Thursday mornings. They are the number one key to our success. Those consist of job board reviews, upcoming sales/jobs, and monthly numbers/goals/sales.

We also do an education section usually using material from the Indiana Accredited Horticulturalist material and outlines best practices. We give each employee a time during the meeting to share anything from personal stuff to how jobs are going or to ask questions. We have a weekly lunch drawing which allows the employee the opportunity to go to lunch with Kent.