VISIT: An artificial intelligence start-up

Artificial intelligence is the future and it aims at making human life easier. With this view, a Delhi-based start-up VISIT was launched in 2016 which is an ondemand healthcare service online platform that provides its users a pool of medical specialists and general physicians to choose from, for consultation. The facility has an artificial intelligence based ‘chatbot’ that acts as a digital assistant to provide ‘smart help’ to patients in getting consultation from doctors. The chatbot comes with a USP that when a patient accesses it for help, it learns using the information given by the patient and uses the information to reinforce its decision network. The chatbot tracks user’s activity, sleep, calories and fitness data to help them reach their goals with continuous reminders, insights and motivation. The VISIT offers paid online consultation, through video and voice channels and seven days of free follow-up check-up over text chat. The service also maintains a pool of MBBS doctors who through its ‘Q’ service offer free health advice by text. The pool of 2200 doctors includes: psychologists, dieticians, dermatologists, sexologists, gynaecologists, preventive cardiology and paediatricians besides general physicians.