Delivering an Innovative Workplace Experience: A Sodexo Case Study
CASE STUDY
Delivering an innovative workplace experience: A sodexo case study A Fortune 100 company wanted to attract top talent and drive employee engagement by providing an innovative workplace experience that was more in sync with the diverse work & life priorities of today’s multi-generational workforce. To support cultural change and drive greater engagement, collaboration and innovation, the company looked to consolidate its footprint and rethink how employees utilize the workspace. Management wanted to understand the types of services, amenities and onsite solutions employees needed to be more productive, align with the company’s vision and its commitment to be a best-in-class employer‌a flexible solution that would anticipate and adapt to an ever changing workforce, while ensuring operational efficiencies.
The information contained in this document is confidential and proprietary to Sodexo, and cannot be used or re-printed without permission. 2013.
CASE STUDY
“The space is the outcome of a strategic vision and hours of collaboration between our team and Sodexo which resulted in achieving a space that emulates the workplace of the future for us.” - Client
The Solution: Sodexo’s created an innovative experience that aligns with the client’s vision, values and new ways of working through a unique village and lifestyle center concept. This built environment is designed to enable greater collaboration, innovation, and well-being through a blending of dining, retail experiences, and support services customized to meet the unique lifestyle and work style needs the population.
What Sodexo Delivered:
>> A robust consultative assessment and solution design process which aligned the workplace + workstyle + lifestyle needs of the organization and its human capital >> Personix®, Sodexo’s proprietary user-centric approach to diagnose the attitudes, behaviors, unique life priorities and service preferences of employees >> Insight related to motivating factors and resources that drive engagement with services and overall workplace experience >> Development of design themes, enablers and pillars to support alignment with the client’s employee value proposition >> Facilitation of the change management process and planning recommendations to drive utilization >> Development of a unified service mission statement and operational model to align the services and resources >> Formalization of the user experience through detailed service and programming recommendations >> Creation of a comprehensive communications plan
THE RESULTS:
>> 34.4% increase in revenue in vending, catering, and food service from FY 2012 to FY 2013. >> A change management and communications plan to assist the client and their employees through this change and renovation. >> An innovative service architecture that is tailored to individual and organizational needs in a time of immense change in the business units
The information contained in this document is confidential and proprietary to Sodexo, and cannot be used or re-printed without permission. 2013.
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