Spring Energy Efficiency Tip Clear dust and pet hair from your refrigerator's condenser coils. When the air can't circulate freely, the motor works harder and uses more electricity.
Fruit Smoothie Ingredients: 1 cup low-fat yogurt 1 cup fresh or frozen strawberries
1 cup orange juice 1 banana
Directions: Place all ingredients in blender or food processor. Blend until smooth. Leftovers will keep for a day or can be frozen as popsicles. Makes 3 servings. To enter our contest, submit your recipe at www.dixie.coop or post it to our Facebook page for your chance to win a $25 Visa gift card and have your recipe featured in an upcoming issue of Co-op Currents.
Co-opcurrents
For Dixie Electric Cooperative Member-Owners March 2016
At Dixie, our mission is to safely provide you with reliable electricity at an economical cost. In order to serve you better, we need a little feedback. That's why we are conducting the 2016 Residential Member Satisfaction Survey beginning this month. We have partnered with Inside Information, Inc. to conduct the survey via telephone and online. Randomly selected member-owners will receive postcards in the mail asking them to go online and complete the survey, or to participate in a telephone interview if they are contacted. All of the information we gather during the interviews will be kept strictly confidential and will not be shared with any outside third parties. By participating in the survey, you will help us in making important decisions that help us achieve our mission.
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Convenient Payment Options In addition to submitting your payment by mail, your cooperative offers a variety of convenient payment options to better serve you. These options are available at NO COST to our member-owners, and will allow your payment to post immediately to your account (with the exception of night deposit payments which are posted the morning of the next business day). We have received feedback from members indicating that there are businesses and online sites representing themselves as being authorized payment locations for Dixie. We NEVER charge a fee for making a payment through the options offered by Dixie, so if they are charging a fee they are NOT affiliated with your cooperative.
In Office
Payments can be made at our Arrowhead and Union Springs offices from 8 a.m. until 5 p.m., Monday through Friday, excluding holidays. We accept MasterCard and Visa credit or debit cards, as well as cash, checks and money orders. We also have a night deposit available at both locations; however, please do NOT place cash in the night deposits.
By Phone
Payments can be made over the telephone using our automated account information system. We accept MasterCard and Visa credit or debit cards. E-checks can also be used over the phone; however, you must first set up an e-check profile either online or by completing a form in our office.
Online
Payments can be made online using our customer service portal. Simply visit us at www.dixie.coop and click the pay bill button. We accept MasterCard and Visa credit or debit cards, as well as e-checks. You can also use our auto pay feature on the portal to set up automatic payments.
Mobile Apps
Our mobile app is available for Android and Apple devices. We accept MasterCard and Visa credit or debit cards, as well e-checks through the apps.
Bank Draft
If you prefer traditional bank draft, you can complete a form in our office and provide a copy of a cancelled check for payments to be drafted from your bank account on your due date.
Important Notice Regarding Payments While other local and online companies may offer options to submit your payment to us, please note that they are NOT affiliated with Dixie Electric Cooperative. Therefore, we cannot be responsible for late charges or disconnection of service for non-payment if payment is delayed due to the use of a third-party vendor. To ensure your payment reaches us in a timely manner, we recommend that you utilize one of our FREE, convenient payment options.
Post Office Box 242189 | Montgomery, AL 36124
www.dixie.coop Comments or suggestions? Give us a call or e-mail us at pr@dixie.coop.
Union Springs 334.738.2500 | Montgomery 334.288.1163 Customer Service and Outage Reporting 1.888.349.4332 24-Hour Automated Account Information 1.866.285.2359