Many Convenient Payment Options Available at WFEC

Power Out? Text us!

How does it work?

Text WFEC to (800) 342-7400 to sign up.

Text OUT to report an outage, STATUS for updates, HELP for more info, and STOP to opt out.

Sounds easy!

It is! Remember to update your account info to include your cell phone before storms hit!

Please note that your phone plan’s standard data charges will apply.

Save time and a stamp by using our online tools to pay your electric bill quickly and securely. In just a few clicks, you can access your account anytime, anywhere. Visit www.westflorida.coop to view and pay your bill. You can also check your balance, billing and payment history. To access online payments for the first time, please call 800-342-7400 to get started and to verify your West Florida Electric Cooperative (WFEC) account information is correct. You must have the correct phone number, social security number, account number and an email address on file to utilize the website payment option and the mobile app payment option. If you need to make payments on more than one account, you can do that online, too. You can set up convenient billing and payment options, like electronic billing and automatic bank draft, which are also payment options available at WFEC.

Our free, secure mobile app allows you to pay your bill, manage your account or sign up for notifications. Download the mobile apps for Apple or Android by shopping your app store or visiting our website. To use the mobile app for the first time, the process is similar to accessing your account online, please call 800-342-7400 to get started and to verify your WFEC account information is correct. As with accessing your account online, you must have the correct phone number, social security number, account number and an email address on file to utilize the mobile app payment option. You can also use the app to report power outages.

WFEC also offers off-site payment locations at several People’s South Bank locations. They are: Blounstown, Chipley, Greenwood, and Marianna. These bank locations will accept payment from any WFEC member, regardless of whether or not they are a People’s South customer. WFEC members may make payments with cash or check or may use the night drop at any of the bank locations. Members must have their current payment stub and must pay the entire amount of the bill. Late payments will not be accepted at these locations.

Members can also make payments using the co-op’s automated phone system by calling (855)-MYWFECA (855-699-3322). Credit and debit payments are accepted using this method. Calling one of the district offices directly is another way payments may be made to WFEC accounts.

Another payment option available to members of WFEC is choosing to utilize the pre-paid power program. Are you interested in being more cautious about how much electricity you are using? Do you want to save money on deposits and monitor your energy use more closely? If so, pre-paid power is the right choice for you. Signing up is easy. If you’re a new member, apply online. If you aren’t a new member but are interested in finding out more about pre-paid power, contact one of our offices to learn more. How does it work? You make a deposit of $50 plus the first power purchase. Power is sent directly to your home using our distribution power lines. You can receive text messages to notify you when your balance is low and determine when you need to purchase more power. Electricity may be purchased 24 hours a day using credit or debit cards using the co-op’s mobile app or by calling the automated payment system (855-MYWFECA).

To find out more about the payment options available to you at WFEC, visit our website (www.westflorida.coop) or contact the office by calling (800) 342-7400.