craigheadelectric.coop
Member Driven • Service Focused • It’s What We Do Everyday July // August 2018 CECC Newsletter
Craighead Electric Cooperative Announces Broadband Internet Service Over the past 81 years, you, our members, have helped us build a robust electric system to provide safe, reliable and affordable electric power to over thirty thousand rural Arkansans in eight counties across Northeast Arkansas. To continue this mission, substantial investments in smart- grid technologies will be necessary. Over the next seven years, Craighead Electric will build a digital communications network to link critical utility assets (substations, switches, regulators) together, so they can be monitored and controlled remotely. What this means to you is an unprecedented increase in reliability for your electric service; improved metering, less frequent outages, shorter outages when they do happen, and more. This planned communications network, together with our existing infrastructure, puts Craighead Electric in a unique position to provide a service that our members have long been asking for, broadband internet. The need for reliable broadband is apparent in rural Arkansas communities. An estimated 44% of Craighead Electric Members do not have access to broadband services as defined by the Federal Communications Commission. A dependable, highspeed, and low-latency internet service is crucial for economic development, educational advancement and access to medical services for our members. Today, like the 1930s, Craighead Electric Cooperative is working to serve northeast Arkansans that would otherwise go unserved by large, for-profit 4314 S TA D I U M B O U L E VA R D
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organizations. We have always been in the business of improving the quality of life for our members, and that mission continues with our commitment to rural broadband. Five thousand miles of fiber optic cable will be hung from existing poles and buried alongside existing underground services over the next seven years. Craighead Electric will own and maintain this new network, but a new, for-profit, Internet Service Provider will utilize it to provide digital services to our members. Introducing “empower”, Delivered by Craighead Electric; a wholly-owned subsidiary that will offer low-latency broadband internet, crystal-clear digital phone, and streaming ultra-HD TV throughout the Craighead Electric service territory. Empower will deliver broadband connections in one of two ways, via LTE-based fixed wireless antennas (up to 25mbps down and 5mbps up) and true fiberto-the-home (up to 1gbps down and 1gbps up). The utilization of fixed wireless devices will allow for the quickest roll-out to the greatest number of people while the greater fiber network is being built.
JONESBORO, ARKANSAS 72403
800.794.5012
CRAIGHEAD ELECTRIC IS AN EQUAL OPPORTUNITY PROVIDER & EMPLOYER
870.932.8301
July // August 2018 CECC Newsletter
Once broadband service is available at your location, home phone and streaming television will be offered as well. Empower has partnered with cloud voice platform Alianza to provide digital home phone and, in most cases, will use your existing handsets and your current home phone number. Streaming ultra-high-definition television will be made possible by Sling TV, featuring á la carte channel selection, DVR, and integration with local channels. Construction begins in July and will generally progress as follows (see map): • Phase 1a (End of 2018): provide a high-speed connection between the Paragould and Walnut Ridge Craighead Electric district offices, a vital need for the continued enhancement of electric operations. • Phase 1b (2018-2019): create a communications link to many difficult to access electric assets while, at the same time, deploy broadband to the largest unserved area of the service territory (Lawrence County, West of Black River). • Phase 1c (2019-2020): connect all of CECC’s missioncritical systems (substations, breakers, regulators, etc.) to the fiber backbone and extend broadband services even further. • Phase 2 (2020-2024): deploy broadband service to the remainder of service territory. Priorities are still being set and will most likely change with time.
Ravenden Lafe
Oak Grove Heights Walnut Ridge
Black Rock
Follow empower on social media at facebook.com/empowercecc and twitter.com/empoweredtweets for more updates on the future of rural broadband.
Paragould
Portia
Smithville
Powhatan Hoxie Lynn Minturn
Strawberry
Sedgwick
Brookland
Bono Alicia
Monette
Jonesboro Egypt Lake City
This timeline estimates 50% broadband coverage of our service territory by the end of 2020. Once completed, the network will support more than 30,000 symmetrical gigabit connections and provide an estimated 20-30 long-term jobs. Pricing and bundle options will be made available at a later date. The official empower website is being prepared to inform members of construction status and service availability dates.
Marmaduke
Imboden
Black Oak
Cash Caraway Bay
Trumann
Lepanto Harrisburg Marked Tree
Estimated Service Availability Dates
Tyronza
Phase 1a: End of 2018
Gilmore
Phase 1b: 2018-2019 Turrell
Phase 1c: 2019-2020 Earle
Phase 2: 2020-2024
Jennette
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4314 S TA D I U M B O U L E VA R D
P. O . B O X 7 5 0 3
JONESBORO, ARKANSAS 72403
FACEBOOK.COM/CRAIGHEADELECTRICCOOP
800.794.5012
TWITTER.COM/CRAIGHEADCOOP
870.932.8301