woodruff electric cooperative edition
Join us at the polls on November 6 Woodruff Electric Cooperative’s number one priority is providing our consumer-members with safe, reliable and affordable electricity. But doing this job requires a lot more than stringing and maintaining power lines throughout our service territory. It requires political engagement. That may seem far removed from our core mission, but it’s absolutely essential to serving you, our consumer-members. That’s why we’re participating in a national program of America’s electric cooperatives called Coops Vote. Co-ops Vote encourages all co-op members to participate in national, state and local elections while educating political candidates and elected officials about the important role played by electric cooperatives in their communities. The National Rural Electric Cooperative Association, the service organization representing the nation’s electric co-ops, launched Co-ops Vote in 2016. Co-ops Vote started as a national non-partisan get-out-the-vote initiative that helped drive rural voter turnout in the 2016 presidential election. Through this program, electric co-ops realized they had a unique advantage: As co-ops, the civic virtue of voting is in our DNA. We show concern for community — one of the seven cooperative principles — through participation in our democracy. Co-ops have another advantage. Elected officials and decision-makers across the political spectrum trust us because of the work the electric cooperative family has put into political engagement. When we all get involved, we can make things happen politically and in our local communities. Our participation in Co-ops Vote helps to ensure that rural issues remain part of the national discussion — and are supported by our elected officials. But Co-ops Vote isn’t just for co-ops. It’s for co-op members just like you.
You can participate by registering to vote and committing to cast your ballot on November 6. If you’re interested in getting more involved, just give us a call or visit www.vote. coop to learn more about the upcoming elections and access online tools that can help you participate. We look forward to seeing you at the polls on Election Day!
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3201 Highway 1 North, Forrest City, Arkansas 72335 (870) 633-2262 Outages: (888) 559-6400 www.woodruffelectric.coop
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OCTOBER 2018
WOODRUFF ELECTRIC COOPERATIVE
PROTECTED CUSTOMER PLAN (IN COMPLIANCE WITH A.P.S.C. GENERAL SERVICE RULE 6.18) Woodruff Electric Cooperative Corporation’s Protected Customer Plan establishes conditions under which qualifying elderly and/or disabled customers will be given special attention. To ensure protection, procedures for these special customers include: 1. The right to third party notification before termination of service. The designated third party will have the right to receive and provide information regarding the customer’s personal circumstances, but will not be responsible for payment of customer’s bill. The right to third party notification is completely voluntary. 2. At least two attempts to contact in person or by phone at least 72 hours before termination of service. 3. Service will not be terminated when National Weather Service forecasts a minimum daily temperature of 32° F or below and 95° F or above. 4. Upon request Woodruff personnel can offer assistance to qualifying elderly or disabled members wishing to make arrangements with social services agencies for payment of service. Qualifications may require you to disclose information and furnish documents in connection with the status claimed, and it may be necessary to re-establish eligibility on an annual basis. Please inquire with a Woodruff Electric customer service representative about registering for our Protected Customer Plan at any of our four offices listed below: 3201 Highway 1 North 779 Highway 64 East 300 North Edrington Rd. 6011 Highway 49
870-633-2262 870-347-2431 870-768-4821 870-572-2800
my co-op
Forrest City Augusta Moro Barton
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EXTENDED DUE DATE POLICY Woodruff Electric offers an extended due date for consumers whose receipt of certain types of fixed income occurs outside the period between the mail date of the bill and the due date of the bill (usually the 1st through the 22nd of each month). Qualifying consumers may request an extended due date that coincides with your receipt of: 1)
Aid to Families with Dependent Children (AFDC) or Aid to the Aged, Blind and Disabled (AABD)
2)
Social Security Income
3)
Social Security or Veterans Administration disability or retirement benefits.
Woodruff Electric requires verification of these income sources and dates received. Please contact a customer service representative at one of the following locations for more information on the extended due date: Forrest City 3201 Highway 1 North 870-633-2262 Augusta 779 Highway 64 East The offices of Woodruff Electric870-347-2431 Moro 300 North Edrington Rd. 870-768-4821 Cooperative 6011 willHighway be closed on Monday, Barton 49 870-572-2800
Sept. 3, for the Labor Day holiday.
WOODRUFF ELECTRIC COOPERATIVE
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