Managing Editor
Bhushan Bhad
Let’swalkdowntohistory!
pecificallyintothetimeswhenthefactorysystem
Swasestablished.Anemployeewhowalkedintoa factoryhadtomanuallyregistertheattendance,had toworkforeighteenhoursstraight,andcouldbarely possiblymeethand-to-moutheconomy Thesameemployee feltdevaluedwhens/hewasevaluatedonlyonthebasisof productsproducedandnotonthehoursoflaborinfused!
Ifyouaskmyopinion,Iwillopinethat“Evaluatingan employeeontheendresultsratherthantheinfusedhuman laborwasunjustattheendoforganizationalculture.”With suchascenariooftheindustrialsociety,thereweremany questionsraisedandtheoriesbuilt.Butoneofthemost criticalresultsofthisphenomenonhasbeenthealienation ofanemployeeintermsofalienationfromwork,alienation fromtheproduce,alienationfromthefellowworkforce,and alienationfromtheemployertoo!
Butgradually,withtheemergenceofmultinational corporations,theindustrialsocietyturnedintoamore technologicallyadvancedandmulticulturallytalented employeepool.Thiswasnotonlypossiblebecauseofthe internetrevolutionbutalsowiththecriticalresearchonthe organizationalculture,empathytowardsemployee community,andhealthyrelationsbetweentheemployee andemployer!
,,In technological advancement, we found time tracking solutions, and as we move ahead with it, time tracking solutions will prove to be a future-proof technology driving the business world into the future.
Knownforsuchagiledevelopmentintheindustry workforcepolicy,entrepreneurshavebeenscoutingthe technologicalmarvels,blendingwithworkflow management,andfacilitatingajustifiedsystemthatvalues theworkforceforitscommendableservicesand compensatestheemployeepoolforitsdedicatedlaborin termsofitsworktime.
Thesesolutionswereintroducedbymanytechgiantsinthe 90sera.However,ithadbeendifficultformajormarket segmentstoadapttothistechnologicaleaseofemployee timetracking.Today,thecompaniesthatarefacilitatingthe businesscommunitywithtimetrackingsolutionsalong withHumanResourcemanagementtoolshavemadeitto thetopoftheleaderboard.
Inanendeavortofindsuchtechnologymarvelsthatcould trackemployeeworktimeandrevamporganizational culturebytheemployeetrackingsystem,wecameupwith ournewedition,“10BestTimeTrackingSolutionProviders toWatch.”
Whileyouflipthroughthepages,ensuretoreadthe industryinsightsandarticlesopinedbyourin-house editorialteam.
Ihopeyouhaveahappyread!
247HRM www.247hrm.com
DATABASICS data-basics.com
247HRMisIndia'sleadingHRSoftwareandhas1current employeeprofile.
DATABASICSisdriventomeetthemostdemandingtimeand expensemanagementchallengesthroughacombinationofdeep expertise,next-gentechnology,andafocusontheuniqueneeds ofeachcustomer
Deputy deputy.com
DeskTime desktime.com
AshikAhmed
CEO ArtisRozentals
Deputyistheultimate,all-in-oneworkforcemanagementsolution thatsimplifiesemployeescheduling,timesheets,tasking,and communication.
Atimetrackerandworkforcemanagementsystemthatwill helponedevelopahigh-performingteamthatsmashesgoals everytime.
HMSSoftware (timecontrol) hms.ca
Hubstaff hubstaff.com
Memory(timely) memory.ai
Timeular timeular.com
MathiasMikkelsen
CEO JoelSlatis
CEO ChrisVandersluis CEO JaredBrown Co-founderandCEO Timesheets.com Timesheets.com
CEO ManuelBruschi CEO
HMSSoftwareisthepublisherofTimeControl®,amultipurposetimesheetsystemwhichisdistributedworldwide.
Hubstaffisaremotecompanythatcreatedaworkforce managementsoftwaresuitethatoffersproofofwork,timetrackingsoftware,andpayrollmanagement,alongwitha remotetalentfinderandprojectmanagementsoftware.
Timely'stimetrackingsoftwarehelpsteamsstayconnectedand reportaccuratelyacrossclient,projectandemployeehours.
Timesheets.comhelpsbusinessesreducepayroll,managetimeoff,andmaximizethehourstheybill.Itdoesthisbytracking andorganizingaccuratetimeworkedsoonecanrunthereports andexportstheyneed.
Timeularisanall-in-onesolutiontotrack,understandand improveone'stimemanagement,makingiteasiertowork smarter
TrackingTime trackingtime.co
EricTulle Co-founder
TrackingTime'sintegrationsmakeiteasytokeeptrackofone billableandnon-billabletaskbyintegratingwithmorethan30 apps.
helps
owners and managers with all the tasks required to manage a
AAsaglobalpandemicwanesonandbusinessesdeal withtheaftermathof“TheGreatResignation,”one thinghasbeenmadeclear:Employeesaretheheart ofanorganization.Andifyouwanttokeepyourstaff,you needtomakethemfeellikeit.
Fromsimplifyingcommunicationtogivingtransparency intoworkschedulesandpayments,Deputyempowers individualstomanagetheirownwork-lifeschedulefrom thepalmoftheirhand.That'swhymorethan300,000 workplacesuseDeputytostreamlineschedulingand simplifytimeandattendance.
Creatingasuccessfulbusinessmeansputtingthepeople first.Butitgoesbeyondjustcreatingschedulesandgetting theemployeespaid.It'snotsomethingonecandowithpen andpaper—oranExcelfile.It'sawayofliving,ofrunning thebusiness.
Thisfeltevenmoreapparentinthemidstofapandemic whennothingwascertain,businessplanswerechanging daily,andemployeeswererequiredtobemoreflexiblethan everbeforeatworkandintheirhomelives.
Workplacesarecomplex.That'swhyDeputy'smissionis simple:Simplifyshiftwork.So,theteamDeputycreated theirvaluesastheframeworkforhowtheyliveatDeputy Howtheysupporttheircustomers,howtheymake decisions,howtheybehave,andhowtheyhire-
• Clockinforthecustomer:Thecustomermatters.It's whythecompanyispassionateaboutshowingup,with theintentiontodelivervalueeveryday
• Listentolearn:Deputyseeksdiverseideas, perspectives,andexperiencesbecausenopersonhasall theanswers.It'showtheycreatemeaningfuloutcomes.
• Strongertogether:TheDeputy'scommunitysucceeds withmutualrespectandcollaboration.Everyonehasa
With Deputy's auto-scheduling tools, businesses can craft the perfect schedule while reducing unnecessary wage costs with accurate labor demand forecasts.
keyparttoplayinbuildingtheDeputylegacy.
• Leadwithintegrity:ThepeopleatDeputyassumegood intent,standupforwhat'sright,andhelpteammatestodo thesame.
• Ownyourshift:Theytaketheleadanddeliverwhat matters.Theyowntheirresults,celebratethewins,and areconstantlyimproving.
Deputyhelpsbusinessownersandmanagerswithallthe tasksrequiredtomanageathriving,efficient,andengaged team.Thatincludesschedulingstafftobudget,managing wageandcompliancerequirements,ensuringaccurate payroll,andcreatinganamazingemployeeexperience.
Usingartificialintelligence,managerscanpredicthow manyemployeestheyneedacrossdifferentroles,then scheduletherightpeopleattherighttimestodeliverthe
bestserviceatoptimalcost.Ontopofthat,accurate,digital timesheetscanverifyclock-intimesandintegratewith leadingpayroll,POS,andHRsystems,sostaffispaid correctlyandontime.
Andbecausethecompanycaresaboutthefull experience—forbothmanagersandemployees—ithas createdanappthatallowsemployeestoswapshiftsand findareplacementfromthepalmoftheirhand,sonoshift isleftunfilled.Infact,that'swhybrandslikePatagonia,Ace Hardware,andmorethan300,000businessesuseDeputyto helptheirteamssavetime,getfocused,andworkefficiently together
AshikAhmedandhisCo-founder,SteveShelley,founded Deputyin2008tosimplifyshiftworktohelpmakeevery otherentrepreneursuccessful.Theydecidedtocallthe
Deputy empowers individuals to manage their own work-life schedule from the palm of their hand.
product'Deputy'withtheideathatitcouldbeasecond-inchargetothebusinessowner.Overtheyears,theyrealized thecompanyisn'tonlythesecond-in-chargetothebusiness owners.Rather,itisalsosecondinchargeofthemillionsof hourlyworkersaroundtheworld.
Deputymakestheirlifesimplerbyremovingclutterand mundane.Deputyletsthemthrive.Andthebiggest differenceAshik,throughDeputy,hasmadetobusiness owners'livesisthatDeputyimprovesthelivesoftheir team.AregularcontributortoForbesmagazine,Ashikis alsoanexpertonthesubjectsofworkforcemanagement, HRtech,machinelearning,linearoptimization,andcrypto.
Ashikspenthiscareerdevotedtobuildingtechnologiesthat createbetterandmoreefficientorganizations.Hebelieves thatitisessentialtofocusonpotentialcustomersofa company,theirpainpoints,andwhatdotheycareabout. Hence,communicatingwithcustomersisveryimportantfor anycompanytounderstandwhatwouldmaketheirlives better
AIandMachineLearningcapabilitieshaveaccelerated Deputy'sabilitytocreateintelligentschedulingsolutions thatsolvepainpointsforbusinessownersandmanagers. Theteamusestechnologytolearnthepatternsofbehavior ofworkers,workplaces,andregulatorsinorderto understandinsightstodeliverspecificgoals.
WithDeputy'sauto-schedulingtools,businessescancraft theperfectschedulewhilereducingunnecessarywagecosts withaccuratelabordemandforecasts.
Manybusinesseshavehadtoscaleupanddownorpivot andscalequickly.Thisremindedtheteamthatchangeand adaptabilityareessentialpartsofsurvivalinlifeand business.
“Our old workforce solu on was limited. We had to use mul ple applica ons to keep everything streamlined and o en had to deal with data problems and crashing applica ons. We desired a simpler, trustworthy, all-in-one mobile solu on that would work across loca ons.” – Hitesh Sanghvi, Masala Wok, Managing Partner
“Deputy makes it even easier by sugges ng who to reach out to for open shi s based on loca on and availability. My employees feel more empowered by being in charge of their schedules.”
– Ana Claudia Lopez, Olivia Macaron, Founder and Owner
“The amount of me we spent on building schedules has dropped by two-thirds. It used to be an all-day event with trying to get all the Excel sheets together and distribute the schedule. Now, it only takes me about 20 minutes! Having an integrated mesheet and scheduling feature was the biggest me saver for us.” – Bobby Heuser, Heuser ACE Hardware, Owner.
“Deputy has freed up my me tremendously! It just takes a few minutes now to undertake all my administra ve tasks, and the amount of me I have saved is just mindblowing.” – Kate Gillenwater, Optometric Care Associates, Corporate Manager.
Ashiksaid, “At Deputy, we're fortunate that we're able to ough video calls, emails, and other communication tools. But we know e going in-
So,Deputypivoteditsstrategytolaunchnewtoolstohelp businessesnavigatetheunexpectedmomentsandadapt. Whethertheyweregoingintothesamebrickandmortar buildingordrivingaroundtomultiplelocations,theteamfelt itwastheirdutytomaketheirclockinandworkspaceas spaciousaspossible.
Forexample,theteamcreatedTouchlessClock-Intogive workersafaster,morehygienicwaytoclockinthroughfacial recognition.Pre-populatedPre-shiftQuestionshelpensure employeesarehealthybeforeshiftsbyallowingmanagersto askquestionsabouthowthestaffisfeelingorwhattheir temperatureispriortoclockingin.AndShiftSwapallows employeestofindasuitablereplacementiftheycan'tworkan assignedshift.Butitdoesn'tstopthere.Deputycontinuesto adaptandchangetosupportwhatthewidercommunityneeds.
It'sbeenanexciting13yearsforteamDeputy,andtheywill continuetoinvestheavilyintheirproductandtechnologyin 2022todeliverbest-in-classsolutionsfortheircustomers. Deputywillalsoscaleupitsgo-to-marketfunctions,focusing ontheUSmarketspecifically
In2022,themanagementisfocusedonenhancingtheir offeringstohelpsuperchargetheend-to-endworkforce managementexperience–nomatterthesizeofacustomer's businessandstreamlineoperationsevenfurther.
(2020)
(2020)
Chris Harley VP of Sales Databasics
Adoptingaflexibleworkcultureenables organizationstosaveresourcesandhirethebest talentacrosstheglobe.AGartnersurveyreveals that10,000digitalworkersfromtheU.S.,Europe,and APACobservedthatworkersarelikelytofeeltheflexibility providedbyorganizationsisthekeyfactorbehindtheir improvedproductivity
Duetosuchbenefits,enterprisesworldwidearemore readilyadoptingremote,hybrid,andfreelancework cultures.Tobeabletoofferagileworkoptions, organizationsmusthavemoderntechnologysolutionsto trackemployees'workinghours,expenses,andother activitiesremotely
Chris Harley is the DATABASICS VP of Sales, but he wears many hats. Chris has over 20 years of experience in the Time and Expense industry and has always brought a customer-first approach to his conversa ons.
First and foremost, he ensures that a product can fit a company's needs and not the other way around. With this approach, he has gained a vast array of knowledge in mul ple industries around the nuances of their business processes, including the CRE space.
Chris's knowledge comes from conduc ng day to-day demos demonstra ng the benefits of customer first me-tracking solu ons, but also from being in the world of so ware for several decades.
DATABASICSredefineseasyworkflowwithitscloudbasedtimesheetandfacilitatesfutureproofmanagement solutions.Asinglesystemyoucanuseacrossyour enterpriseforsalariedandhourlyemployees,directand indirect,nomatterwheretheyareandwhattheydo.
Userscanenterhoursorclockinandout,thenselectthe projects,grants,andothercodesthatapplytothem.They canseetheirup-to-dateleavebalancesandevenrequest time-off,barelyliftingafinger.
Chrishighlights,“What's different about DATABASICS is the fact that while we've made it simple for the whole team, there's a lot of heavy lifting done behind the scenes.”
Noteveryday,mostsoftwaresolutionprovidershearwords ofthanks,leastofallfromtheircustomers.That'snottrue atDATABASICS.Itsteamhearsdailypositivefeedback fromcustomersaboutreceivingexcellentservice.
Providingcompaniesoftodaywithanintegratedcloudbasedsolutiontotrackemployees'timeandexpensesis DATABASICS
BasedinReston,Virginia,DATABASICShasdecadesof expertiseinsolvingtimeandexpensemanagement challengesfororganizations.Itcombinesdeepexpertise, next-gentechnology,andafocusoneachcustomer'sunique needs.
DATABASICSisguidedbyanexperiencedandstandout leader,ChrisHarley.AstheVPofSales,hemakessure thatcustomersatisfactionisapriorityintheeveryday operationofthefirm.
Let's get to know the specialties and insights of DATABASICS.
DATABASICSunderstandshowcriticalitistokeeptrack oftimeintoday'sbusinessworld-especiallywitha workforcethat'smoredispersedandmobilethanever before.
Inanindustryoftimesheetvendorsthatputthefocuson makingtheC-suitehappy,DATABASICSsawagapinthe marketwhenitcametopleasingeverymemberoftheteam. DATABASICSdoesitbytrainingeveryemployeetobea problemsolver,whetherthat'sconfiguringsolutionsinthe software(thedevelopmentteam)orevenansweringsupport questionsviathewebsitechatorsocialmedia(thesalesand marketingteams).
Chrisemphasizesthat“As a result, DATABASICS is consistently recognized for best-in-industry service. It shows in our reviews (4.9/5 stars on Capterra) and in feedback from customers every day.”
TheDATABASICSteamisfocusedonmakingthebest solutionfortheeverydayneedsofclientorganizations. Chrisrevealsthat“We call ourselves DATABASICS because we are about the BASICS, the BASICS of what our clients need to realize the full potential of their time tracking system.”
“So, we aren't about 'good enough' solutions. We are here to help clients get the most from these strategic business processes. What we have learned from our deep experience in employee reporting is that this is what it takes—there aren't any shortcuts.”
10 Best Time Tracking Solu on Providers to WatchDATABASICSadaptstoever-changingandever-varied businessneedsbysaying “yes” toclientrequirements.It doessobyprioritizingthecompletecustomerexperience, fromsalesthroughimplementationandintoayears-long partnership,andthenleadingwithexpertiseinitscustomer relationships.
Theclientsofthecompanygetasolutionthathasbeenfinetunedbyworkingwithclientsforovertwodecades. “When we address items like the ease of use, this covers all individuals who interact with the solution. So, clients will see that not only do the end-users have a highly intuitive, streamlined interface, but the needs of approvers and administrators are also addressed,” statesChris.
TheCustomerExperienceprovidedbyDATABASICS spansmorethanend-userdataentry,criticalasthatmaybe. Basically,it'sfocusedonwhyclientsdecidedtoautomatein thefirstplace.
Chrismentions,“We listen. We work hard to solve problems. And that's where we are focused and how we stay at the top of the line when it comes to adapting (and creating) advanced time tracking technologies.”
Thetechindustryisoneofthemostin-demandindustries. Thenumberofentrepreneurswhoarelookingtocomeup withpathbreakingtechnologysolutionsforeveryother industryisalsohigher.
WequestionedChris,whatadvicehewouldliketogiveto buddingtechentrepreneurs,towhichhereplied,“Our
“Your help has saved me at least 1.5 hours… So, I THANK YOU for making our lives more produc ve and less stressful.”
“By far the best customer service team in the industry!!!! VERY Knowledgeable and responsive support staff!!!”
“The strongest asset of the DATABASICS service is the support team. Their effec veness and expediency is extraordinary. If I submit a help cket, I can expect to hear something back on the same day.”
“No company provides the level of service that DATABASICS provides. It's like we just hired another team to help us when needed!”
“One of our best investments and huge mesaver! Support has been fantas c!”
Time and expense are better together, which is why DATABASICS addresses these two critical business processes with absolute ease in one solution.
advice to them would be to go back to the basics.”
“The BASICS, such as saying yes to client requirements, focusing on the complete customer experience, and keeping our expertise upfront in our relationships, are the foundation of everything we do.”
“They embody our experience and ensure the quality of the client's experience with us. Listen and reply with solutions.”
DATABASICSisdrivenbyapassionforsimplifying automatedtimetrackingforthehybridworkforce.Thetime trackinglandscapeismovingtowardsimplificationand automation.Asartificialintelligence(AI)becomesmore intelligentandlessartificial,trackingtimecouldbeaseasy assomeonesayingthatthey'restartingtheirworkandthen sayingthatthey'refinished.
Thecompanyalreadyhasautomatedtechnologythatuses geo-locationtostartandstopworkandtoensurethatwork isonlybeingdoneinaparticularlocation(whichis particularlyhelpfulintheconstructionandfieldservices industries),sothistechnologyisn'tfaroff.DATABASICS alsousesdata-drivenself-adjustingalgorithms,which improvetheenduser'sexperiencebyautomatically inputtingthemostfrequentlyuseddata.Hence,theyjust havetoclick “OK” andmoveon.
TheteamofDATABASICSisalsoworkingonwhatitcalls an“approvalassistant,”whichwillautomatetheapproval ofregulartimesheets,leavingthemanagertofocuson unusualsituations.Thecompanyalsoseestheneedto integratetimesheetsandexpensereportsinawaythathelps companiesimprovetheirtimesheetsubmissionratesfor
employees.Forexample,ifsomeonewantsanexpense reportreimbursement,theywon'tbeapproveduntiltheir timesheetisfilledout.
Speakingabouttheseimprovementplans,Chrissays, “The goal is to motivate everyone on the whole team to do their part by making data integrated and automated. ” “In the end, we plan to continue growing and innovating, even as the workforces of our clients and of our own teams move to hybrid workplaces. We now have employees all around the world, so we're able to provide customer support for all time zones.”
CConsiderafutureinwhichAI,dataanalytics,and machinelearningarefullyintegratedintoprofessionalservicesfirms.Largeserviceorganizations haveoutgrowntheirmonolithiclegacysystemsandcreated fully-digitizedecosystemsthatspantheprofessional servicesvaluechain.Servicefirmshaveredefineda coherentecosystemfortimetrackingbyimplementinga unifiedplatformtoachieveasinglesourceoftruthfor employeebillabletimeaftereliminatingmultipledisparate systems.
Cloud-first,purpose-builttimetrackingplatformshave becomethenorminthehybridworkplaceculture,with morerevenue-drivenemployeesandhigherbillable utilization.Theplatformeconomy’snext-generation operatingmodelhasgivenlargeserviceorganizations newfoundspeed,agility,security,efficiency,andprecision fortheirdigitalbusinessmodels.
Employeeshavebeenpromotedto“superworkers,”who usereal-timeintelligentdatatosolveeverydayproblems. Theyarenotdistractedbymanualadministrativetasks anymore,suchastimesheetfilling,becauseAIautomation hastakenoverthoseresponsibilities.Instead,theyare increasingprojectprofitabilitybymaximizingbillabletime, deliveringprojectsontimeandonbudget,providingthe highestlevelofcustomersatisfaction,and,ultimately, accomplishingmoreinlesstime.Predictiveanalytics,open APIs,machinelearning,andtrueAIprovideunprecedented insighttothese‘superworkers.’Allofthisisnotfaraway andisalreadytakingplace.
Toremainrelevantinaverycompetitivemarketplace, professionalservicesfirmsmustupgradetheirtechnological
capabilitiesandequiptheirworkforcewiththemostup-todatemoderntools.Whendealingwithafragmented ecosystem,enablingthosechangesbecomesdifficult.
Employeesendupwastingcountlesshoursattemptingto manageandreconciledataspreadacrossmultiplesystems. Multiplesystemsinvariablyresultinmultiplesiloed databasesthatcannotordonoteffectivelymeshwithone another,limitingyourabilitytosharerelevantinformation quicklyandresultinginafailureofdepartmentalorteam coordination.Overall,thereisanincreaseininconsistent anderror-pronedatathatservesnopurposeotherthanto irritateemployees.
Togetoutofthisquagmire,businessesareincreasingly turningtocloud-basedplatforms.Themodernemployeeis accustomedtostreamlinedandefficientprocesses,which presentsanopportunityfororganizationstoinvestin platformsthatstreamlineday-to-dayoperationsandreduce timespentonlabor-intensivetasks.Aservicesfirmwhose businessprocessesaresupportedatvariouslevelsbyan integratedcloud-basedsystemwillclearlybenefitfroma competitiveadvantagebyaccuratelycapturingitskey revenuesource:billabletime.Hereareafewofthereasons:
Automatedtime-trackingprocess:Traditionalmanual methodsoftimetrackingcreatenumerousopportunitiesfor errorsandinconsistencies,allofwhichareeliminatedby introducingautomation.
Real-timevisibility:Becauseofthepreviouslymentioned automation,itisnowpossibletogainreal-timevisibility intoalldata,enablingagilemanagementprocesses.As warningsignsbecomemorevisible,identifyingopportunitiesforimprovementandoptimizationbecomeseasier.
Billabletimemaximization:Thegreatestboosttobillable timecomesfromtheoptimizationofprocessesandresource allocationmadepossiblebyreal-timevisibilityintotime data.
Improvedemployeeexperience:Asthecloudplatform automates,employeesareliberatedfromthemonotonyof fillingouttimesheets,allowingthemtofocusonbillable tasks.Employeesnolongerhavetodealwithdisparate interfacesorlearnnewtoolsjusttomanagetimesheets.
Reducethetimetorevenue:Timedatacanbeintegrated intobillingsystemsusingacloudplatformtoautomate invoicing.Increasedaccuracyleadstofasterandmore accuratebilling,whichallowsinvoicestobeprocessedand sentoutthedoormorequickly,resultinginashortertimeto-revenueprocess.
Increasedtransparency,globalgovernance,and compliance:Cloudplatformsincreasedatatransparency whilesimplifyingcomplianceandgovernanceconcerns. Throughapprovalworkflowsandvalidationrules,every entryandeditisautomaticallydocumentedandverified. Payrulesandlaborlawscanbeeasilyappliedacrossthe globalworkforce,resultinginfullcompliancewithall federal,state,andlocalregulations.
Enterprisesaremovingtocloud-basedtimetrackingnot onlytogainacompetitiveadvantagebutalsotoprovide theirstakeholderswithafuture-readyecosystem.Improvingemployeeexperiencethroughaccurateprojectdatafor timetrackingisawin-winforbusinesseslookingtothrive inahybriddigitalworkplace.Onecanembarkontheir digitaltransformationjourneyinordertostreamline processes,increaseoperationalefficiencyandproductivity, reducebillingcyclesandrevenueleakage,andimprove cashflowandprofitability
Investingincloud-timetrackingchecksallofthoseboxes whilealsoenablingsuperiorcapabilitiesinallaspectsof projectmanagementandoperationalagility,transforming yourtimeintoastrategicasset.
- Vishal Golekar
Timetrackingandproductivityaretwomajoraspects thatmakeworksimple.Eventhemanagement prefersthattheseaspectsworkexcellentlyinthe organization.Keepingtrackofthesetwohaschangedfrom 'penandpaper'to'virtualdata'inthepastfewdecades.
Inthisdigitalera,manysoftwarehelpcollectdataand makestrategiestoperformwellasanorganization. However,puttingthemtouseisnotveryconvenient,and onlyafewprofessionalscanoperatethem.Toaddressthese issues,Hubstaffwasestablished.Hubstaffprovidesa softwaresuiteofproductsaccordingtotheusageor requirementsoftheirclients.
Withmorethan10,000teamsacrosstheworldandover 40,000livecustomers,theyaredevelopingproductivityand workforcemanagementthroughtheirsoftwaresuites.
JaredBrown,Co-founder,andCEOofHubstafffounded thesolutionstomakeworkforcemanagementsmoothtoget qualityoutcomes.TheteamofHubstaffkeepsupgrading themselvestobeonestepaheadinthemarket.
Recently,InsightsSuccesshadaconversationwithJaredto knowabouttheideaofmakingexcellentsoftwareandhow heimprovestheuserinterface(UI)tobemore understandable.
Below are the highlights of the interview:
PleasebriefouraudienceaboutHubstaff,itsUSPs,and howitiscurrentlypositionedasoneofthemostreliable companiesinthetime-trackingsolutionsspace.
Hubstaffisacompleteworkforcemanagementsolution builtaroundcoretimetrackingandproductivityfeatures. Since2012,teamsofallsizesacrossvirtuallyevery industryhaveusedHubstafftotracktime,createtimesheets,
Today, 40,000 businesses trust Hubstaff with more than just time tracking, but to manage their eld and remote teams from delegating assignments and jobs to sending payments.
assignto-dosandprojects,administerpayroll,schedule theirteams,andmonitorremoteemployeeactivity Today 40,000businessestrustHubstaffwithmorethanjusttime tracking,buttomanagetheirfieldandremoteteamsfrom delegatingassignmentsandjobstosendingpayments.
TellusmoreaboutHubstaffandhowitsdistinct offeringsareimpactingtheindustryanditsclients. WhatmakesHubstaffstandapartfromthe competition?
Teamsofallsizesandverticalsfindvarioussolutions withintheHubstaffsoftwaresuiteofproducts.
Asbrick-and-mortarofficestransitionedsuddenlytoremote work,theyfoundHubstaffasawaytokeepapulseonthe teamandmanagetheirtimeandworkload.
Hubstaff'spowerfulsoftwaresuitehashelpedentrepreneurs launchandgrowbusinessesglobally,withemployeesfrom aroundtheworldbyprovidingproof-of-workfeaturesand payrollthatworksforeveryone.
BusinessesandmanagerswithfieldteamsutilizeHubstaff's uniquejobsitesfeaturetoautomateclock-insandoutsof
theirmembers,significantlyreducingtheriskofbuddypunching,forgettingtoclockin,andaltogetherinaccurate timetracking.
Asidefromthesefeatures,wealsobelievethatthethree pillarsHubstaffwasbuiltonsetusapartinafundamental way TheteamhereatHubstafftakesprideinourcore valuesofTransparency,Access,andControl.Employees haveaccesstoalltheirdata;oursoftwaredoesnotrunin thebackgroundunknowinglyandcollectinformationthe teammembercannotaccessabouttheirwork.
Jared,pleasetellourreadersaboutyou,yourjourney, andhowyouhavehelpedraiseHubstafftotheheightsof prominenceitisattoday.
Ihavealwaysbeeninterestedintechstartups.Growingup, Ihadalotofideasfornewbusinesses.ButsinceIcouldn't affordtohiredevelopers,Itaughtmyselfhowtoprogram anddesignwebpagesinhighschool.OnceIgraduated,I attendedPurdueUniversityandreceivedabachelor's degreeincomputerscience.AfterIgotmydegree,Ibriefly triedmyhandatstartingabusiness.Itdevelopedinventory managementsoftware.ButIquicklyrealizedIneededto getsomeexperienceatothersuccessfulcompanies.I workedfortwostartupsandfreelancedforafewclients overthenextseveralyears.
We've been using Hubstaff for a few years now, and it's the best me tracking so ware I've come across. They also award badges if someone has consistently high ac vity levels, which is also mo va ng for employees.
- Esther L
Hubstaff solved our pain point the moment we started using it. Compared to other tools we'd tested, Hubstaff is simple, easy, and synchronizes with the other applica ons we use.
Andriy Sambir / CEO of LinkUp Studio
The team here at Hubstaff takes pride in our core values of Transparency, Access, and Control.
theyneededtotakesometimeofforshiftaroundtheir typicalworkschedule.
Wefacilitatedremoteretreatssotheentirecompanycould shutworkdownandenjoytheday(s)withourworkfriends withscavengerhunts,cookingclasses,videogames,and wellnesstalkswithguestspeakers.Webecameacloserand morecompassionateteam.
Asanestablishedindustryleader,whatwouldbeyour advicetothebuddingentrepreneursandenthusiasts aspiringtoventureintothetechnologysectors?
Withthoseexperiencesundermybelt,IfeltconfidentthatI wasreadytotrystartingabusinessagain.Thatiswhenmy Co-founderapproachedme,andwestartedHubstaff.I believewehavebeensuccessfulbecauseoftheexperience webothbroughttothetable.That,coupledwithour relentlessdrivetoiterateonthesoftwareandkeepadding featurestoit,gotustowherewearetoday.
Beinganexperiencedleader,shareyouropiniononhow advancedtechnologieshaveimpactedtheneedfortime trackingtechnologiesandsoftware.
Itisnosecretthatsoftwareiseatingtheworld.Functions thatwerepreviouslydonewithpenandpaperaremoving intothedigitalera.Thismeansthatcompaniesarerapidly adoptingspecializedsoftwareforjustabouteveryaspectof theirbusinessfunctions.Timetrackingandworkforce managementsoftwareareattheheartofthis.Companies arewakinguptotheneedtostreamlinetheirmanagement processesandlookingforinsightsintotheirworkforces.
Whateffortsdidyoutakeduringthepandemicto sustainoperationsandensurethesafetyofyourteamat thesametime?
Hubstaffhasbeenafullyremotecompanysincedayone, andweusethetoolswebuildeverydaytomanageprojects andourteam.Wealreadyhadtheinfrastructureinplacefor Hubstafferstocontinueworkingduringquarantinefromthe safetyoftheirhomes.
However,justlikemillionsofothers,manyofuswere strugglingwithpandemic-drivenanxiety,challengedwith balancingchildrenathomewhenschoolsclosed,andsome ofusgotthevirus.So,tohelptheteamcopewiththese emotionalstresses,wefounditevenmorecrucialtoprovide asupportiveenvironmentwherenoonefeltthreatenedif
Mynumberonepieceofadviceisnottogetmarriedtoyour firstidea.Comeupwithalistofconceptsandthecriteria bywhichyouplantoevaluatethem.Makethemprovetheir meritstoyou.Becauseonceyoupickone,youaregoingto becommittedtoit.Thereisahighopportunitycostto pickingabadidea.So,itisveryimportanttobaseyour decisionondataandachecklistofcriteria.
Mysecondpointofadvicewouldbetostartyourbusiness inyourtwenties.Spendafewyearsbuildingupyour experienceaftercollege.Butdon'tdelaystartingyour businessfortoolong.Whenyouareyoung,youhavealot oftimeandenergy.Youcanalsotakebiggerrisks.Usethat asacompetitiveadvantage.
HowdoyouenvisionscalingHubstaff'sservicesin2022 andbeyond?
TheHubstaffteamisworkingonexcitingprojectstolevel upourproductivityandbuildnewonesin2022and beyond.Businessownersandmanagerswillgetactionable insightsfromthedatacollectedautomatically,andthey'llbe abletoseeindustryandrolebenchmarkstomakemore informedmanagerialdecisions.
For2023,wehaveideaswe'rebakingoutonhowto measureandimproveemployeewellnessusingfeedback mechanismsandotherwork-wellbeinggaugeswithinthe apps.
Quick:Whatisasuitablesolutionmadeof?
Answer:Agilemindsetandcontinuousimprovement. nourever-changingworld,thecontinuous
Iimprovementandspeedofimplementingchangemake adifference.Somechangeswecanforeseeandpredict basedontrends,likechangesintechnology,climate,or population.Somechangeswedonotseecominglike COVIDdidtwoyearsagoorthewarinUkraine.Nomatter thechangeweface,theoneswhoareusedtothechange copebetterthantheothers.Thebestcompetitiveadvantages acompanycanhavearetheabilitytofacechangeand cooperate.
Whatarethebeliefsbehindtheagilemindsetthat,inour experience,makeourcustomerssucceed?
Shortlyput,theyfocusonwhatworks,notonlyondoing thingsright.Hereisthewinningrecipe.
Thefirststepistoenvisionthecustomerexperience,not onlyhowthecompanywilllookinthefuture.
Secondly,includethecustomersinyourcontinuous improvement.Validateoftenifwhatyouareofferingis whatisneeded.
Thirdly,payattentiontocapabilitybuildingasmuchas processandproductmanagement.Makesurethattheteam canimproveitsskillsandcooperationbecausethatwill makethemmoreeffective.
Fourthly,embracecontinuouschangeand improvement—experimenttosupportdecisions.Doalotof controlledexperimentsthatallowyoutolearn.Makesure youlearnfromwhatyoudidwellandlearnfromthingsthat didnotgosowell.Actonthedecisionandimprove.
Fifthly,focusonvalue-addingactivitiesandlimitingwhat needstobeachieved.Thisisquitedifferentdecision-
makingcomparedtocost-efficiency-drivendecisions–we donotneedeverythinginayear;weneedthebestwecan dobynextweek.
Gofore is a digital transformation consultancy with over 1000 impact-driven employees across Finland, Germany, Spain, and Estonia – top experts in the industry who are its company’s heart, brain, and hands.
Gofore uses holistic service offeringconsulting, coding, design, and assuranceas tools to incite positive change. It cares for the people, customers, and the surrounding world. It values guide it business: Gofore is a great workplace that thrives on its customer success.
In 2021, the net sales amounted to EUR 104.5 million. Gofore Plc’s share is listed on the Nasdaq Helsinki Ltd. in Finland.
Get to know it better at www.gofore.com.
Gofore is not only do coding and making programs, but it is also building an ethical digital world. The comapany helps bring new technologies from the drawing board into daily use. It’s aim is to help organizations transform, stay current in the ever-changing environment, and capitalize on new opportunities. By doing so, it helps its customers to implement new technologies and become more agile on the way
Tuuli Pärenson is the CEO of Gofore Estonia and is responsible for international business development in Gofore Group. She has extensive experience with successful digital transformations in the private and public sectors and internationally—her exceptional skill in designing and implementing cooperation models that promote co-creation and stakeholder engagement.
She holds a Ph.D. in Economics. In addition to ICT, her passion is sustainability, responsible business, and social enterprises. In 2021, she was nominated as one of the Top 25 business leaders in Europe who has had a magnificent impact on the whole ICT sector.
rackinghasnumerousadvantagesinbothbusiness
Tandpersonallife.Onecanquicklyentertheirtime onanydeviceandkeepittracked,nomatterwhere theyortheirteamis,thankstocloud-basedtimetracking software.
Manybusinessescanusesuchsoftwaretoeasilymeasure teamperformanceandproductivityonthejob,aswellas bettercontrolassignedtasks.Onecanalsoprovide opportunitiesforimprovementbytrackinghowmuchtime anemployeespendsontasks.Itisalsopossibletousea trackingapptodeterminewhichemployeesstrugglewithor excelatprojectsortasks.
Withtheadvancementoftechnology,businessesare abandoningpaperdocumentsandnotebooksinfavorof softwarefortimemanagement.Manualtimetracking, whichwaspreviouslypreferred,wasdonebytakingnotes withpenandpaper,whichtookalongtime.However,with theproliferationoftrackingapps,onecanprocesstheirdata ontheirmobiledevicesorcomputersquicklyandeasily Followinglistedaresomemoreinstantbenefitsofusing timetrackingsolutions:
Oneadvantageoftimemanagementsoftwareisthatit providesanindividualororganizationwithallofthe informationtheyneedtoevaluatetheperformanceoftheir teamorcolleaguesindividually.Onecanseewhichtasks aretakingthemosttimeandtakeactiontoimprove
efficiency.Onecanobserveandimprovetheiremployees’ orcolleagues’workflowsusingtimetrackingtools.For example,knowingwhereyourteammatesarehavingissues allowsyoutodevisestrategiestohelpyourteambemore productive.
Inadditiontothesebenefits,beingabletotrackone’swork hourlyimprovestheirconcentrationandefficiency.Onecan evenputthemselvestothetestbycompetingtocompletea taskfasterthantheirco-workersorteammates.
Employeesaremorefocusedontheirtaskswhentheyare awarethattheymustreportontime.Everyoneisnow makingbetteruseoftheirtime,whichincreases productivity.Employeesunderstandthattheyare accountablefortheiractionsbecausethistypeofsoftware monitorsworkinghours.Timetrackingsoftwareactsasa digitalsupervisortokeepeveryonepunctual.
Onealsoincreasesthetransparencyoftheirworkprocess byprovidinginformationaboutcompletedjobsand deadlines.Furthermore,withthistransparency,onecan begintobetterprioritizetheirworkbyunderstandingwhich tasksaresecondary.Onecanboosttheirproductivityby controllingtheirworkload.Onecanalsosetanestimated timeforeachstageofaprojectandeasilytrackwhereitis intheprocess.Withasinglepieceofsoftware,onecan achievebothaccountabilityandtransparency.
Timetrackingsoftwareshowsteamshowlongittakesto completetasks.Teamscancalculatehowtheyshould progressonprojectsinthismanner.Managerscanusethe apptobetterprioritizefutureprojectsbasedonteam capacity.Furthermore,trackingtoolscansummariseall projectinformationtoassistoneinmanagingcostsand providingimprovements.Theseappstellhowmanyhours eachpersoninchargeofaprojecthasspentonatask, allowingonetoplantheirtimeinamorerealisticmanner Anotheradvantageoftimemanagementsoftwareisthatit allowsonetokeeptrackofallmeetings,projects,and feedback.Thisenablesonetoeasilyanalyzetheworkflow andidentifygaps.
Onenolongerneedstotakeseparatestepstocalculatehow muchofthebudgetisconsumedwhencompletingprojects andtasks,thankstotimetracking.Withthetrackingapp, onecankeeptrackofhowmuchtimeisspentoncustomer work.Onecaninvoiceinthismanner.Also,ifyou’reinthe serviceindustry,it’stimetorethinkyourpricing.Usingthe analyticsfromyourtimetrackingsoftware,onecannow determinewhentoconductthereview.Onecanalsouse theseanalyticstoorganizetheirinternalresources.
Theamountoftimespentindicateshowmanymore resourcesateamordepartmentrequires.Onecandetermine howmanypeopleareinvolvedinateamorprojectby trackingresourceusage.Ifonepersonworksalotmore,it’s timetoredistributetheworkload!
Trackingsoftwareisessentialforhourlywageworkersand professionalswhochargetheirclientsonanhourlyor weeklybasis.It’salsoimportanttostayproductiveby keepingtrackofhowonespendstheirtimeintheirpersonal andprofessionallives.Onecaneasilymonitortheir employees’orteammates’productivitywiththissoftware. Timetrackingsoftwarecanbecustomizedtomeetspecific businessorpersonalrequirements.Asaresult,itiscritical tofindsoftwarethatwillbenefityouoryourcompanythe mostinthelongrun.Withtherighttimetrackingsoftware, anyorganizationissuretothriveinitsmarket.
Timeisthemostimportantthingwhenitcomesto working.Everybusinesslikestotrackitsworking hourstohaveauthenticrecordsforbilling, employeepayroll,andvariousotherpurposes.
Manyorganizationsusemanualcardscanning,punching machines,orothersimilarmethodstorecordworking hours.Alloftheserequireemployeestobepresentatthe officelocationtoregistertheirpresence.Suchmanual solutionsarenotasusefulwhenitcomestoadopting today'sflexibleofficeworkculture.Havingamodernonline timetrackingfacilityisthebestsolutionfortrackinglogins, logoffs,andovertimeeffectively.
Todoawaywithmanualtrackingoflogginghours, Timesheets.com,aflexibleSaaSsolution,cameinto existence.
Foundedin2004byJoelSlatis(CEO),Timesheetshasa user-friendlyandmobile-friendlyinterface.Thisisthemost cost-effectivetime-trackingsolutionfororganizationsthat wanttosaveonpayrollcostsorincreasetheefficiencyof billingprocess.Alongwithtimetracking,itsservicescan alsobeutilizedfordailyexpensetracking,scheduling,and otherHR-relatedactivities.
KnowingsuchtechnologicalmarvelsofTimesheets.com, weatInsightsSuccessinterviewedJoeltolearnaboutthe company'sjourneyofeighteen-plusyearsofefficiently servingthousandsofclientsacrosstheglobe.
Below are the excerpts from the interview:
Pleasebriefouraudienceaboutyourenterprise,its USPs,andhowitiscurrentlypositionedasoneofthe mostreliablecompaniesinthetime-trackingsolutions space.
Timesheets.comisoneoftheoldestweb-basedtime trackingcompaniesinthecountry.Foundedintheearly daysofonlinecommerce,wehavegrowntobecomea providerfororganizationsaroundtheworld.Ourproduct
featurestwodifferenttimesheets.Ourhourlytimesheetis designedforthenonexemptworkerwhopunchesaclockto recordtime,usuallyforpayroll.Thetimesheetkeepstrack oftimeoffandhasflexiblerulesforcalculatingovertime. Ourprojecttimesheetisdesignedforbillabletimetracking ortrackingtimeforjobcosting.
Timesheets.comisalsoabletotrackday-to-dayfinances, includingreimbursableexpenses,bonuses,commissions, andmileage.Timesheets.comhasnativeemployee schedulingfunctionsandasmallbusinessHRsuite.Our keysellingpointsaretheuniquewaysweofferclientsto tracktime,oursmall-business-likeapproachtoclient services,andourlowcost.Also,laterthisyear,wewillbe offeringafullyembeddedpayrollservicepoweredby Gusto.Timesheets.comhasnearly20yearsofonlinetime trackingexperienceandthousandsofpayingclients.
Tellusmoreaboutyourcompanyandhowitsdistinct offeringsareimpactingtheindustryanditsclients. Whatmakesyourcompanystandapartfromthe competition?
Everycompanysaystheytakecustomerserviceseriously, butourcompanyhasendeavoredtoreallyliveuptothat promise.Forinstance,aclientstartingasupportchatvia theiraccountcanexpectareplyfromoneofour representativeswithin45seconds.Similarly,incoming phonecallstoour800numberareusuallyansweredwithin fourringsbyaliverepresentative.Thiskindofcustomer serviceleadstobetteroutcomesforbothparties.
Inadditiontoprovidingtrulyexcellentcustomerservice, Timesheets.comishighlycompetitiveduetoournative featureset,whichisperfectforsmallbusinesses.Wehave timetracking,expensetracking,scheduling,andHR,and soonwewillbeofferingpayroll.Thismixofappealing featuresdrivesadoptionwhilereducingchurn.
Timesheets.comprovidesbusinessconsumerswithasingle vendoroptionthateliminatestheneedtocobbletogether variousexpensivesoftwareservicepackagesfrom independentvendors.
Founded in the early days of online commerce, we have grown to become a provider for organiza ons around the world.
,, ,,
Joel Sla s CEO Timesheets.com
Beinganexperiencedleader,shareyouropiniononhow theadoptionofadvancedtechnologieshasimpactedthe needfortime-trackingtechnologiesandsoftware.
Intheearlydaysoftimetracking,thedecisionwas typicallybetweenold-fashionedpaperandswitchingtothe newparadigmofonlinetimetracking.Itwasatoughsell formanybusinesses,whonevergavemuchthoughttotime trackingbeyondbuyingapunchmachineandthebulk boxesofpapertimesheetstousewithit.
Overtheyears,timetrackingbecamemoreacceptedasa normalmonthlybusinessexpenseandthemarketgrew Thenintegrationsandpartnershipscaughtfire,and suddenlytermslike'API'and'techstack'became buzzwords.Manybusinesses–eventhesmallones–began lookingtoconsolidateservices,andtheequationchanged from'papervsonline'to'thisservicevsthatservice', usuallybasedonthefeatureset.
Somecompanies,likeTimesheets.com,chosetomakeor embedsoftwarewhilethemajoritydriftedtowardssoftware integrations.Trackingtimetodayisstillverysimilartotime trackinginthe1970s.What'schangedisthemethod,and morerecently,theabilitytoelectronicallysendyourtime trackingdatadirectlytowhereitneedstogo.
Asanestablishedindustryleader,whatwouldbeyour advicetothebuddingentrepreneursandenthusiasts aspiringtoventureintothetechnologysectors?
Myadviceistoevaluateyourabilitiescarefully.Ifyouplan tostartabusiness,makesureyouhaveaclearvisionfor howyouwillgetfrompointAtopointB.Iftherearegaps inyourknowledgeorability,thenyouwillneedtocarefully assessifyourgoalsareachievablebeforeyoustartwork.
Ontheotherhand,ifyouhaveaclearvisionofthepathto completingyourobjectives,youmightbeontherighttrack. It'scriticallyimportanttoknowthatyouareabletodo somethingbeforeyoustart.Beingunsureofyourselfasyou beginagambleofthismagnitudeisnotnecessarilygoingto guaranteefailure,butit'salsonotthebestplacetobe.
Mysecondpieceofadviceissomethingthatwastoldtome byamentorwhenIbecameanentrepreneurwhichIwill
“Our experience today, with my bookkeeper and myself working in tandem with our account manager was really really impressive. You are very lucky to have someone who has such a deep knowledge of your product and QuickBooks!! We spent a great deal of me with him, and he was always pa ent always a en ve, and made us feel very taken care of as we went through a very long and detailed hands-on demo. He kept at it figuring out crea ve solu on a er crea ve solu on! Totally first-rate customer service!!”
“We find your product to be an invaluable tool for what we do and as someone who is on it daily and has seen dozens of products like it, I am always blown away by the way Timesheets.com can capture simplicity and complexity in a single product.”
- C. Rodger, CEO and Founder at Gardening Angel Hor culture Inc.
— Richard Ginn - Owner, Black Rocket Produc ons, New Jersey
sharenow:Whateveryouchoosetodo,doitfast.Youwill befarmoresuccessfulinbusinessifyouareaccomplishing thingsquickly.Youwillfailquicker,butyouwillalso succeedquickertoo,andoveryourcareer,youwill accomplishfarmore.So,whenyoustartsomething,workat ittirelesslyuntilit'sdone.
Howdoyouenvisionscalingyourcompany'sservicesin 2022andbeyond?
Timesheets.comiswell-positionedforgrowthwithnodebt, plentyofcashonhand,andaproductexpansionroadmap thatwillappealtothecontemporarymarketplace,including theadditionofafullyembeddedpayroll.
Timesheets.comwillalsobeavailableinSpanishsoon.We plantocontinueexpandingintoperipheralmarketswiththe additionofservicesthatarenaturalverticalstoourcore products.
Themarketismaturing,andsoweplantohaveamature productthatmatchesthecurrentclientmindsetwithrespect towhattheyarelookingforinaservice.Formany businesses,that'sintegrations,butwearefocusedon buildingnativefunctionalityintoourcorefeaturestoattract andkeepclients.
Joel Sla s is the CEO and Founder of Timesheets.com. Joel started his career as an engineer in Silicon Valley, working for Applied Materials, a mul billion-dollar company that manufactured machines used in the fabrica on of computer chips.
A er several years, he le to form his first company as a website designer and host. At the me, Joel had never built a website before, but the web was s ll in its infancy, and the technology was not nearly as complex as today's websites.
Moving ahead with so ware development for several years and building hundreds of websites for as many clients, Timesheets was founded in 2004.
Joel and his team had learned to leverage their experience in the industry and had gained all the exper se necessary to found and run a mul million-dollar SaaS offering. Unlike many SaaS companies, Timesheets.com grew slowly but steadily.
The company did not explode like one of today's unicorns but rather con nued a steady climb over the next decade and a half, adding both features and customers. Timesheets.com was a bootstrapped company, financed ini ally by the profits of the web development company that preceded it. As a result, there are no investors, and the company holds no debt.
