Mr. Chander Agarwal
5Supreme Companies
in
Logistics
India's Logistics Champions: Where Titans Dance and Dreams Deliver
India'se-commercejuggernauthumsonthetireless
enginesoffivelogisticalbehemoths.Thesearenot merecompanies,buttitans–theirnameswhispered withreverenceonbustlingfactoryfloorsandechoingacross remotevillages.In2023,theydidn'tjustnavigatethe landscape,theyresculptedit,provingthatlogisticsisnot justaboutmovinggoods,butaboutmovingmountains.
TCIExpressLimited:TheSpeedDemon
Whileothersplaythegameofsize,TCIExpressplaysthe gameofspeed.Itsmantra?Getittherefirst,andgetitthere right.In2023,ithashonedtheirexpressdeliverynetworks toarazor'sedge,usingtechnologyandstrategic partnershipstoshavesecondsofftransittimes.Thefirm’s dedicationtotime-sensitiveshipmentshasmadeitthego-to forpharmaceuticals,financialdocuments,andanycargo whereminutesmatter
CJDARCLLogistics:TheCustomerWhisperer
Forgetone-size-fits-all,CJDARCLtailorslogistics solutionslikeaSavileRowsuit.Thecompanyunderstands thenuancesofspecificindustries,buildingcustomized supplychainsforpharmaceuticals,perishables,andeven heavymachinery.In2023,itslaserfocusoncustomerneeds haspaidoff,winningitlong-termcontractsandfierce loyaltyfromclientswhoappreciateitsbespokeapproach.
DJIninityShoppingandLogistics:TheE-commerce Whisperer
Whilegiantsbattleformarketshare,DJIninitytakesa differentroute.Itspecializesintheintricatedanceofecommercefulfillment,understandingthedelicatetangoof last-miledeliveriesandreverselogistics.2023sawitinvest heavilyinmicro-fulfillmentcentersandhyperlocaldelivery
networks,ensuringseamlessonlineshoppingexperiences formillions.Thecompany’snotjustmovingpackages;Itis movingsmiles–onesatisfiedcustomeratatime.
Rapidloops:TheAutomationAlchemist
Forgethumanhands,Rapidloopsarebettingonsilicon fingers.Itisattheforefrontoflogisticsautomation,using robotics,AI,anddataanalyticstostreamlineoperationsand optimizeroutes.In2023,itsautomatedwarehousesand self-drivingdeliveryvehicleshavebecomeindustry buzzwords,showcasingthefutureoflogisticswhere machinesmovemountains,notmen.
BigShip:TheBulkyBeastmaster
Whileothersshyawayfromoversizedcargo,BigShip embracesit.Thefirmisthemuscleofthelogisticsworld, specializinginmovingheavymachinery,projectcargo,and out-of-gaugeshipments.In2023,itsinvestmentsin specializedequipmentandstrategicpartnershipshas cementeditsrpositionasthego-toforinfrastructure projectsandindustrialgiants.
Thesefivecompaniesarenotjustfootnotesinthelogistics saga;theyaretheexcitingplottwists.Theyshowthat successcomesinallshapesandsizes,thatinnovationand specializationcancarveanicheeveninthemostcrowded playingfield.AsIndia'seconomycontinuestoboom,their roarswillgrowlouder,remindingusthatthelogistics landscapeisnotjustaboutfamiliargiants,butaboutthe hiddenwolvesreadytorewritetherulesofthegame.
Witnesstheirengrossingsagasinthefollowingpagesof Insights Success’sexclusiveedition‘5Supreme CompaniesinLogistics.’Read on and enjoy!
nabled Shipping cs Needs A Leader India Always Relies on for the Fastest Logis cs Services
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in 5Supreme Companies Logistics
Featuring Brief Organization
BigShip
CJDarclLogisticsLtd
DJInfinityShipping andLogistics
Rapidloops
TCIExpressLimited
SwatiMittal, CEO, andAnkitJain, Director
KrishanKumarAgarwal, ManagingDirector
ShashiKiran, CEOand RohithM, COO
ArunAnbazhagan andRajeshKrishnan Co-founders
ChanderAgarwal, ManagingDirector
BigShipprovidesexcellentcustomerserviceand bringstogethertopcarriersfromacrossIndiaona singleplatform.
CJDarclLogisticsisoneofIndia'sforemost end-to-endTransportandLogisticsCompanies.
DJInfinityShipping&Logistics isa mid-levelcompetitive InternationalFreightForwardingserviceshavingglobal presence.
RapidloopsisanAI-drivenmarketplacefortruckinglogistics.Itoffers solutionsforfleetmanagement,ordermanagement,payment management,real-timetracking,costoptimization,andmore.
TCIExpressoffersyoudoor-to-doorexpresslogistics servicesaroundtheglobeincludingexpressservices.
Cover Story
Mr. Chander Agarwal Managing Director
LEADER IN EXPRESS
A Leader India Always Relies on for the Fastest Logis cs Services
Whenitcomestoexpressdelivery services,thereisonlyonenameIndia relieson:TCIExpressLimited.It standsoutasoneofthecountry'sfastest-growing expressdeliverycompanies,backedbyextensive experienceandprofounddomainexpertise.This expertiseenablesTCIExpresstoprovidetailored expressdeliverysolutionstoitscustomers,ensuring thetimelyandprofessionaldeliveryofevery shipmentfromtheinitialcustomercontactpointto thefinalleg.Thecompanyhasbuiltavastandloyal customerbaseacrossIndia.
Establishedin1996asTCIXPS,theexpress divisionofTransportCorporationofIndiaLtd.
(TCI),TCIExpressbecameanindependententityin 2016.Sincethen,ithasbeenlistedontheBombay StockExchange(BSE)andtheNationalStock Exchange(NSE),swiftlyemergingasIndia'sfastestgrowingexpressdeliverycompany.
It'simportanttonotethatTCIGroupwas founded byShri.PrabhuDayalAgarwalin1958withjust onetruckinKolkata,markingtheinceptionofthis extraordinaryjourney.Mr.Agarwalhasremainedthe drivingforcebehindTCIExpress'sgrowthand success.
Con nuous innova on and expansion underpin our commitment to excellence, with a na onwide presence featuring 28 sor ng centres, 500 express routes, 2,500 feeder routes, and 950+ branches, ensuring comprehensive coverage of over 29,000 pin codes.
AnExtensiveNetwork
TCIExpresshasconsistentlyexpandeditspresenceinthe expresslogisticssector,servingvariousB2BandC2C clients.Thecompany'sstandoutfeatureisitsunified, multimodalnetwork,allowingcustomizeddelivery solutions.ThisapproachalignswithTCIExpress'sniche philosophy,whichinvolvessubstantialeffortstoestablish technologicalleadership,pushboundaries,andseize emergingopportunitiesintheexpressdeliverydomain.
TCIExpressstandsoutasaleaderinSouthAsia'sexpress deliverysector,drivenbyanunwaveringcommitmenttoits clientsandguidedbyitscorebrandvalues.Atitscore,TCI Expressaimstocreateacustomer-centric,multitechnology,andmulti-specialisttransportationsystemthat servesIndianandinternationalmarkets.Thismission underscoresthebrand'sresolutededicationtooperational excellenceanditscommitmenttovalue-basedprinciples thatresonatewiththecollectiveaspirationsofsociety, customers,vendors,employees,shareholders,andtheentire transportindustry
TCIExpressismorethanjustaleader;itembodiesa visionaryperspectiveencapsulatedinitsacronym:
Ÿ LovedbycustomersinIndianandInternational Markets.
Ÿ ExpressmultimodalfastestCompany
Ÿ Alwaysaheadoftherestinspeedandprofessionalism.
Ÿ Delightcustomerseverytime.
Ÿ Excellenceinserviceusingthelatesttechnology.
Ÿ Reliabletoallcustomersandrespectedbyallthe stakeholders.
TheguidingprinciplesofShri.PrabhuDayalAgarwal,the visionaryfounderofTCIGroup,haveilluminatedthe company'sjourneysince1958.TCIExpressisnotjusta deliverybrand;itrepresentstrustandexcellence,setting industrystandardsthroughitscustomer-centricexcellence missionandavisionencompassingleadership,innovation, andunwaveringtrustworthiness.
AnAvant-GardeFirm
Thelogisticslandscapeiscontinuallyevolving.TCI Expressstandsasanavant-gardepresenceintheexpress deliveryindustry,offeringacomprehensivearrayof servicesmeticulouslydesignedtocatertothemarket'severchangingdemands.Rootedinafirmcommitmentto efficiency,sustainability,andunwaveringcustomer
On a global scale, TCI Express now operates in over 208 countries and maintains a substan al presence at 73+ air gateways.
satisfaction,TCIExpresscontinuestoredefinethe landscapeofexpressdeliverysolutions.
Thecompanyisactivelydrivinggrowthandfostering innovationwithinthelogisticssector,markedbyrecent pivotaldevelopments.Theintroductionofcutting-edge servicessuchasPharmaColdChainandC2CExpress,in tandemwiththeexpansionofRailExpressofferings, significantlyaugmentrevenueprospects.
Overthepastsevenyears,thefirm'snetworkhas experiencedremarkableexpansion,asevidencedbythe surgeindeliverylocationsfrom32,000toanimpressive 60,000.Furthermore,branchofficeshaveflourishedfrom 500towellover950.ThestrengthofTCIExpress'network isunmistakablyshowcasedthroughits28advanced sortingcentres,500expressroutes,2,500feederroutes, andanextensivefleetof5,000containerizedvehicles, emblematicofitsrobustnessandoperationalefficiency
Onaglobalscale,TCIExpressoperatesinover208 countriesandmaintainsasubstantialpresenceat73+air gateways Thisexpansionisatestamenttotheirsteadfast dedicationtoreachingawidercustomerbaseand capitalisingonemergingmarketopportunities.This endeavourisunderscoredbythesurgeintheircustomer countfrom1.6lakhtoanimpressive2.25lakh.
Infiscal2022-23,thepremierexpressbrandadded35new branchesandinauguratedthe‘GIGASortingCentre,’a groundbreaking feat as India's first and largest fully automated B2B sorting facility Anextraordinarymilestone
wasachievedwhenTCI’sGurugram-basedB2Bautomated sortingcentrewasbestowedwiththeprestigiousLEED GoldRatingCertification, a first in India and Asia for its unwavering commitment to sustainable practices
Moreover,thefirm’sexceptionalprofitabilitywithinIndia's logisticssectorhaspropelledthebrandintotheechelonsof theTop500CompaniesbyMarketCapitalization.
AStrategicLeadershipVision
Mr.ChanderAgarwal,theManagingDirectorofTCI ExpressLimited,isadistinguishedbusinessleaderwhohas playedapivotalroleinthecompany'sremarkablegrowth andaccomplishments.Anunwaveringcommitmentto customersatisfactionandastrategicvisioncharacterizeshis
leadershipapproach.Mr.Agarwal'stirelessdedicationhas propelledTCIExpresstothepinnacleofIndia'smultimodal expressdistributionlandscape,contributingsignificantlyto thecountry'sGDP
Thedecision-makingprocesswithintheorganizationis greatlyinfluencedbyMr Agarwal,whopersonallyoversees criticalstrategicandfinancialdecisionstoensurethe company'scontinuedexcellence.TCIExpressowesits successtohisforesightanddedication.Undertheastute leadershipandguidanceofMr Agarwal,TCIExpresshas experiencedrapidexpansion.Hisrelentlesseffortshaveled totheestablishmentofnumerousbranches,sortingcentres andanextensivenetworkofpickupanddeliverylocations domesticallyandinoverseasmarketssuchasSingapore, Brazil,Indonesia,andAfrica.Hisstrategicplanningand
approachhavesubstantiallyincreasedthecompany's customerbaseandoverallprofitability.
Mr Agarwal'smeticulousplanningandstrategicdirection havetransformedtheorganizationintotheindustry's fastest-growingandmostreputableB2Bexpressdelivery provider.Hiscustomer-centricphilosophyhasbeena drivingforcebehindthecompany'sascenttoindustry leadership.Hisvision,foresight,andstrategicacumen continuetobeinstrumentalinTCIExpress'ssustained growthandsuccess.
Mr Agarwal'scommitmenttopersonaldevelopmentis evidentinhisactivemembershipintheEntrepreneur Organizationsince2006.Hehasdemonstratedhisproactive industryleadershipbynavigatingcompetitionand regulationsadeptly.HisroleontheEICImanagement committeeshowcaseshisdedicationtoshapingthelogistics sectorandadvocatingforregulatorychangesthatfoster industrygrowth.Hiseffortshaveearnedhimseveral prestigiousawards,includingInfluentialLeadersofIndia 2023,MostPromisingBusinessLeaderofAsia2022-23, Asia’sGreatestLeaderforSustainablePractices2023,and YouthIconoftheYear2022-23.
FosteringRobustSolutions
TheessenceoflogisticsliesinseamlessSCMandefficient deliverymechanisms.AccordingtoMrAgarwal,thekeyto
theiruninterrupted24x7x365serviceliesintheirrobust networkinfrastructure.TCIExpressboastsover50,000 pickuppointsand60,000deliverylocations,serving variousindustries,includingmanufacturing,textiles, engineering,electronics,telecommunications,and pharmaceuticals.
“Our strength lies in tailoring solutions to meet the unique needs of each sector. Continuous innovation and expansion underpin our commitment to excellence, with a nationwide presence featuring 28 sorting centres, 500 express routes, 2,500 feeder routes, and 950+ branches, ensuring comprehensive coverage of over 29,000 pin codes.”
Mr Agarwaladdsthatthey’veinvestedstrategicallyin cutting-edgetechnology,automation,andbusiness intelligencetoolstooptimizeoperations,reduceturnaround times,andenhanceefficiency.TheirGIGASortingCenter facilityincorporatesrooftopsolarpanels,energyconservingpractices,andpaperlessdocumentation.
Additionally,theirGPS-enabledvehiclesenablereal-time trackingandtemperaturemonitoring,andtheir24x7 customersupportensuresthattheyarealwaysaccessible andresponsivetotheircustomers'needs.“These technological advancements are integral to our commitment to providing excellent service around the clock, every day of the year.”
A significant achievement in TCI Express's sustainability journey is the LEED Gold Ra ng awarded to its 'GIGA' Sor ng Centre.
TCIExpressoffersacomprehensiverangeoflogistics services,including:
Ÿ SurfaceExpress
Ÿ DomesticAirExpress
Ÿ InternationalAirExpress
Ÿ E-CommerceExpress
Ÿ C2CExpress
Ÿ RailExpress
Ÿ PharmaColdChainExpress
OptimumInnovations
TCIExpress'ssuccessliesinitsabilitytoprovideseamless supplychainmanagementandefficientdelivery mechanisms,makingitakeyplayerinIndia'slogistics landscape.Whatsetsitapartfromotherexpresslogistics firmsisacombinationofstrategicinnovationsand operationalachievements:
a.Pan-IndiaReach:TCIExpresscovers700+districtsin India,spanning29,000+pincodes.Thecompanyensures efficientnationwidedeliverieswith950+branches,28 hubs/sortingcentres,andafleetof5,000+containerized vehicles.
b.Asset-liteStrategy:TCIExpressstandsoutwithits asset-lightstrategy,offeringflexibilityduringmarketshifts andensuringprofitability.Insteadofowningfleets,the companyhiresfromvendors,maintainingstrongliquidity andcost-effectiveness.
c.Customer-CentricApproach:Customersatisfactionand convenienceareparamount.Real-timetracking,seamless
communication,anduser-friendlyinterfacesenhancethe customerexperience,reflectedintherapidgrowthofthe customerbase.
d.TechnologicalAdvancements:Integratingcutting-edge technology,fromGPS-enabledvehiclestoautomated sortingcentres,optimizesefficiencyandtransparency EstablishingIndia'slargestB2Bfullyautomatedsorting centreshowcasestechnologicalleadership.
e.InnovativeSustainabilityPractices:TCIExpress’ commitmenttosustainabilityincludessolarpower,ecofriendlyenergysources,andwastemanagementinitiatives, reducingitsecologicalfootprint.
f.Multi-TechnologyApproach:Thecompany'smultitechnology,multi-specialisttransportsystemservesdiverse industrysectors,meetingspecializedlogisticsneeds.
g.StrongLeadershipandVision:UnderMr Agarwal's guidance,TCIExpressemphasizesoperationalexcellence, customersatisfaction,andsocialresponsibility The company'sdistinctivenessinthelogisticssectorisdefined byitscustomerfocus,technologicalstrength,sustainability, globalreach,andvisionaryleadership.
TheTransformativeReflections
TCIExpresshasembarkedonanimpressivejourneyof growthandtransformation,exemplifyingitsunwavering dedicationtoexcellenceandinnovation.This transformationisreflectedinvariousaspects,highlighting thecompany'scommitmenttodeliveringtop-tierexpress logisticsservices.
Overthepastsevenyears,TCIExpresshasachieved remarkablemilestones.TCIExpresshasintroduced innovativeservicessuchasPharmaColdChain,C2C Express,andRailExpress.RailExpress,inparticular,has witnessedremarkablegrowth,increasingitscustomerbase from250to2,200andexpandingitsnetworkfrom10to 125routes
Thecompany'sfinancialperformancehasbeenremarkable. TCIExpress'srevenuehassurgedfrom₹755.24crorein 2016-17to₹1,241crorein2022-23,registeringimpressive growthof14.8%in2022-23.Duringthisperiod,the customerbaseexpandedfrom1.6lakhtoanoutstanding 2.25lakh,clearlyindicatingitscustomer-centricapproach andoperationalexcellence.Keyfinancialindicators,such asEBITDAandProfitafterTax(PAT),havegrown
substantially,withEBITDAsoaringfrom₹67.63croreto ₹202crore.
Notably,TCIExpresshasmadesignificantstridesin sustainabilityandinnovationwithIndia'slargestautomated B2Bsortingfacility,the‘GIGASortingCentre.’Covering animpressive2lakhsquarefeet,thiscentrefeaturesa cutting-edge600-meterfullyautomatedloopsorting system,reducingparcelhandlingandvehiclehaltingtimes by40%.IncorporatingrooftopsolarpanelsatGurugram's GIGASortingCentreandPunesortingcentres,with600 kWhand280kWhcapacities,respectively,demonstrates thecompany'scommitmenttosustainablepractices.These initiativeshaveearnedthecentreLEEDGoldcertification fromUSGBCandGEM5certificationfromASSOCHAM.
TheseexpansionshavesolidifiedTCIExpress'spresencein thelogisticssector,makingitaformidableplayer. Furthermore,thecompanyhasachievedasubstantial10% marketshareinIndia'sexpressdeliveryindustryamong organizedplayers,atestamenttoitsindustryleadership.
Techno-Prowess
TCIExpressleveragestechnologyasacornerstonefor optimizingitsservicesandmaintainingacompetitiveedge inthedigitalage.Thecompany'sapproachrevolvesaround anasset-lightbusinessmodelseamlesslyintegrating technologicalinnovationandoperationalefficiency
ThisstrategicframeworkempowersTCIExpressto prioritizecost-effectivenessandenhancecustomer satisfaction.
TCIExpressplacessignificantemphasisonautomationto streamlineoperationsanddriveefficiency.Inthefiscalyear 2022,thecompanymadeasubstantialinvestmentof₹80 croreinautomation.Aprominentoutcomeofthis investmentwasthelaunchofIndia'slargestautomatedB2B sortingcentreinGurugraminMarch2022.Thiscuttingedgefacilitycanprocessaremarkable15,000packagesper hour Additionally,TCIExpressexpandeditscapabilities withanother1.5lakhsquarefeetsortingcentreinChakan, Pune,furtherenhancingitsservicesinWesternIndia.
Digitalizationisanotherpivotalaspectofthecompany's technologicalstrategy.TCIExpressproactivelyembraces transformativetechnologies,sustainablepractices,and digitalsolutionstoenhancecustomerexperiencesand operationalefficiency Tominimiseitscarbonfootprint,the companyhasimplementedpaperlessdigitaldocumentation processes,includingdigitaldocketsande-invoicing.It offerscustomersaccesstoadvancedtechnologysolutions suchasAPIsforbespokelogisticsandreal-timevehicle trackingviaGPS.Theorganizationhasdevelopedarobust digitalinfrastructure,encompassingcustomerlogin facilities,Auto-MIS,e-DWBs,e-PODs,e-billing,and onlinepaymentoptions,ensuringseamless24x7support.
TCIExpressisdedicatedtostayingattheforefrontofthe industrybyimplementingdigitalinitiativeslikebusiness intelligencesoftware,APIintegration,CRM-integratedERP systems,andGPS-enabledfleetswithreal-timetracking,all aimedatstreamliningoperationsandenhancingcustomer value.
TCI Express has developed a robust digital infrastructure, encompassing customer login facili es, Auto-MIS, eDWBs, e-PODs, e-billing, and online payment op ons, ensuring seamless 24x7 support.
TCIExpresshasmadesignificantstridesinintegratingits APItrackingsystemwiththegovernmentinitiativeUnified LogisticsInterfacePlatform(ULIP)toenhanceroute optimizationandfuelefficiencyinsurface,air,andrail transportationmodes.Furthermore,thecompanyhasmade substantialprogressinintegratingwithULIPservices, includingE-Waybill,VAHAN,SARATHI,FASTAG,and theFreightOperationsInformationSystem(FOIS).This commitmenttoinnovationdrivesTCIExpresstosetnew industrystandardsandachieveoperationalexcellence throughseamlesstechnologicalintegration.
TechnologyhasbeenadrivingforcebehindTCIExpress's growthandoperationalefficiency Thecompanyhas strategicallyinvestedindigitaltechnologyandautomation tooptimizeitslogisticsoperations,enhancecustomer experiences,andmaintainacompetitiveedgeinthe industry
TCIExpressleveragestechnologytoenhancevarious aspectsofitsoperations.Thecompanyhasinvestedin trendingandadvancedtechnologyandanalyticstooptimize processes,streamlineoperations,anddeliverunparalleled speedandreliability.UsingERPcapabilities,barcodingon packaging,remotetemperaturemonitoring,GPS-enabled trucks,andCCTVmonitoringhasfurtherimproved operationalefficiencywhilereducingthecompany's ecologicalfootprint.
InthelogisticsindustryinIndia,technologyadoptionisa growingtrend.CompaniesareincreasinglyembracingGPS tracking,IoT,automation,AI/ML,andblockchain technologiestooptimizetheiroperations,reducecosts,and enhancecustomersatisfaction.TCIExpressstandsatthe forefrontofthistechnologicaltransformation,leveraging innovationtoprovideefficientandcustomer-centric logisticssolutions.
ObstaclesOutsmarted
TCIExpressfacedvariouschallengeswhilestrivingto maintainbusinesscontinuityandadapttoevolving
circumstances.Onenotableinstanceofresilienceand ingenuityinvolvedthedemergerofTCIExpressfromTCI Group.Mr Agarwal,astheleader,navigatedthis transformationwithexemplaryleadershipandastrategic mindset.Hecollaboratedeffectivelywiththenewlyformed boardofdirectorsandskillfullymanagedstakeholder relationshipsduringthiscriticalperiod.
Mr Agarwal’sabilitytodevisethoroughstrategiesensured asmoothtransitionwithoutdisruptingoperations.
Overcomingregulatory,financial,andlogisticalhurdles,he successfullypositionedTCIExpressasanindependent entitylistedontheBombayStockExchange(BSE)andthe NationalStockExchange(NSE).Thisachievement solidifiedhisreputationasavisionaryentrepreneur,steering TCIExpresstophenomenalsuccess.
UnderMr Agarwal'sleadership,thecompanythrived duringthechallengingGSTerainIndia.Beyondstrategic acumen,Mr.Agarwalinstilledinnovationandastrong customer-centricfocuswithintheorganization.
Bynurturingadynamicmanagementteamandfosteringa cultureofcollaboration,adaptability,andempowerment,he broughtthecompanytounprecedentedsuccessina landscapewhereevenestablishedcompetitorsfaced difficultiesduringGSTimplementation.
InthefaceoftheglobalCOVID-19pandemic,Mr Agarwal'sleadershipatTCIExpresshasbeenpivotalin navigatingtherapidlyevolvinglogisticslandscape.Despite theunprecedentedchallengesposedbythepandemic,TCI Express,underhisguidance,hasexhibitedremarkable resilienceandadaptability,ensuringthecontinuityofits services.
AResolutePledge
OneofthecorepillarsofMr.Agarwal'sapproachisan unwaveringcommitmenttomeetingcustomers'needsand ensuringtheirsatisfaction.Thisdedicationtoexceptional customerservicehassignificantlyimpactedthecompany's growthandsuccess.Evenduringtheheightofthe pandemic,TCIExpressremainedsteadfastinitsmissionto provideuninterruptedsupplychainstoanationunder lockdown.
UnderMr.Agarwal'sexceptionalleadership,TCIExpress achievedremarkablefinancialmilestonesduringCOVID19.ForthethirdquarterendingDecember31,2021,the companyreportedanearlythreefoldincreaseinincome fromoperations,reaching₹783crorecomparedtothesame periodthepreviousyear.Netprofitalsonearlytripledto ₹93crore,withearningspershare(EPS)risingto₹24.14 Notably,TCIExpressstandsoutasaprofitableplayerinthe expresslogisticssector,incontrasttosomecompetitors experiencingrapidgrowthbutoperatingataloss.
Mr Agarwal'sholisticapproachextendsbeyondcustomer satisfactiontoencompassthewell-beinganddevelopment ofhisemployees.Bycreatingahealthyworkenvironment andprioritizingemployeetraininganddevelopment,hehas fosteredhighemployeesatisfactionandperformancelevels, ThisapproachensuresthatTCIExpress'sworkforcehasthe knowledgeandskillstoadapttotheevolvinglogistics sector
Furthermore,TCIExpress,underMr Agarwal'sleadership, hasemphasizedround-the-clockpickupanddelivery servicesacrossthecountry,meetingthedynamicdemands
ofclients.Thecompanyhascontinuedtothriveinaneverchangingbusinesslandscapebyprovidingaresponsiveand well-trainedworkforce.Mr Agarwal'svisionaryleadership, customer-centricapproach,andcommitmenttoemployee well-beinghavebeeninstrumentalinTCIExpress'sability tomaintainservicequality,ensurecustomersatisfaction, andachieveremarkablegrowthdespitetheCOVID-19 pandemic.HisstrategicleadershiphaspositionedTCI Expressasastandoutplayerinthelogisticsindustry.
HolisticallySustainable
TCIExpresshastakensubstantialstepsindemonstratingits commitmenttosustainabilitywithinthelogisticssector, Thisdedicationisshowcasedthroughvariousinitiativesto reduceitsenvironmentalimpactandpromoteeco-friendly practices.
OnekeyaspectofTCIExpress'ssustainabilityeffortsis adoptingrenewableenergysources,particularlyinstalling solarpanelsatsortingcentresinPuneandGurugram.These installationsdemonstrateacommitmenttoreducingthe company'secologicalfootprintandcontributetoenergy self-sufficiency,makingsubstantialstridesincarbon emissionsreduction.
Inadditiontorenewableenergy,TCIExpresshasactively embracedenvironmentallyresponsiblepractices.These includeefficientwastemanagement,optimizedpackaging techniques,andanincreasedfocusonrecyclingto minimizeenvironmentalimpact.Rainwaterharvestingand promotingsustainablebehavioursamongemployeesand stakeholdersfurtherunderscorethecompany'sdedicationto responsiblepractices.
AnotablemilestoneinTCIExpress'ssustainabilityjourney istheLEEDGoldRatingbestoweduponitsGurugrambased'GIGA'SortingCentre,markingitasthefirstinIndia andSouthAsia'sB2Bexpresslogisticssectortoattainthis recognition.
Thesortingcentre'sLEEDGoldcertificationfromUSGBC (U.S.GreenBuildingCouncil)emphasizesresponsible environmentalpractices,includingrainwatermanagement andsolarenergygeneration.Itprioritizesreducedparking space,effectivewastemanagement,waterconservation,and optimizedenergyusage.Theinstallationof600kWhand 280kWhatGurugramandPunesortingcentres, respectively,generatedasubstantial804,311kWhof renewableelectricityinFY2023,underscoresthe company'sunwaveringdedicationtoenvironmental responsibility
Tofurtheritssustainabilityobjectives,thecompanyhas investedinrenewableenergysources,energy-efficient equipment,LEDlighting,responsiblewatermanagement, andthepromotionofgreenmobilityoptionssuchasCNG, electric,andBSVI-compliantvehicles.Thesemeasures collectivelyaimtoconserveresources,reducethecarbon footprint,andminimizeemissions.
TCIExpress'sstrongcommitmenttosustainabilityhas garnerednotablerecognition,includingtheprestigious SustainableOrganization2023andAsia’sGreatest Brand&LeaderforSustainablePractices2023.
TheConstantPursuitofPerfection
UnderthevisionaryleadershipofMr.Agarwal,TCI Expressissettocontinueitsremarkablegrowthtrajectory andplayapivotalroleinshapingthefutureoftheexpress deliveryindustryinIndia.
TCIExpressenvisionsafuturemarkedbypersistent growth,relentlessinnovation,andaprominentposition withinIndia'sdynamicexpresslogisticssector The company'sfuturegoalsandvisionaredeeplyrootedinits unwaveringcommitmenttosustainingrapidexpansionand itsstatusasanindustryleader.
InalogisticssectorprojectedtogrowataCAGRof8-10%, TCIExpressaimstoharnessthisgrowthpotential. Leveragingitsexpansivenationwidenetwork, encompassingover50,000pickuppointsand60,000 deliverylocations,thecompanyseekstodiversifyits serviceportfoliofurtherandcatertoanevenbroader spectrumofindustries,aimingtoreacheverypincode nationwide.
TCIExpresshasdemonstratedremarkablerevenueand profitgrowthoverthepastsevenyears,anditisdetermined toperpetuatethistrendthroughastrategicblendof innovation,operationaloptimization,andautomation, IntroducingserviceslikePharmaColdChainandC2C Expressshowcasesthecompany'sforward-looking approachasitstrivestomaintainaleadingpositioninthe logisticsindustry
Thisexpansionisanchoredbyacomprehensivesetof strategicinitiatives,encompassingthedoublingofbranch locations,expandingthefleet,andimplementing automationacrossall28sortingcentres.TCIExpressplans toinvest₹500crore,primarilysourcedfrominternal accruals,toautomateeverysortingcentrenationwide.
Additionally,asignificantfocusisonembracingecofriendlypractices,suchasintegratingCNGandelectric vehiclefleets.
TCIExpresswillactivelyengagewithindustry organizationsandgovernmentalinitiativestoactively influencethelogisticssector'sregulatorylandscape, fosteringanenvironmentconducivetogrowth.The company'ssteadfastdedicationtocustomer-centricity, operationalexcellence,andavalue-drivenapproachwill remainatthecoreofitsvision.
TCIExpress’sHallofFame:
TCIExpresshasreceivedseveralindustryrecognitions, awards,andcertificationsforoutstandingperformancein theexpresslogisticssector
OrganizationalAwards
Ÿ IconicBrandsofIndia2023.
Ÿ SustainableOrganizations2023.
Ÿ Asia’sGreatestBrandforSustainablePractices2023.
Ÿ MostTrustedBrandsofIndia2023
Ÿ CIISCALEAward2022forSupplyChain&Logistics Excellence.
Ÿ Superbrands2023.
LeadershipAwardforMr.ChanderAgarwal,MD,TCI Express
Ÿ InfluentialLeadersofIndia2023.
Ÿ Asia’sGreatestLeaderforSustainablePractices2023.
Ÿ MostPromisingBusinessLeaderofAsia2022-23.
Ÿ YouthIconoftheYear2022-23.
RecognitionsandCertifications
Ÿ LEEDGoldRatingforGIGASortingCentre, Gurugram.
Ÿ GEM5Certification-GurugramandPuneSorting Centre.
Ÿ GreatPlacetoWork.
Comprehending
the
Role of Transport and LOGISTIC Companies inModern Business SECTOR
Everybusinessorganizationneedsto
procurerawmaterialorbusiness consumablesandprovidethe finishedgoodstotheclientorganizations. Thetransportandlogisticsindustryplaysan importantroleinfacilitatingboththeabove mentionedbusinessfunctions.Fromthe basiccourierservicestothehigh-volume consignments,thelogisticsindustryis functionalallthe365daysoftheyear working24hoursdaily Thetransportation ofgoodsandmaterialhasledtothe developmentsinseveralpartsoftheworld. Thematerialmovementiseasilypossiblein largevolumestodifferentandremote locations,thankstotheadvancementsinthe aviation,shipping,automobileand locomotivesectors.
Let’sidentifythedeeperfacetsofthe versatilelogisticssectorwhichhasseveral far-reachingeffectsacrosstheindustrialand othersectors.
FacilitatesGrowth
Logisticsplaysavitalroleinfacilitatingthe growthofthebusinesssectorbyproviding essentialsupportinthemovementofgoods andservices.Thetimelyandefficient deliveryofgoodsandservicesiscrucialfor businessestomaintaintheircompetitive edgeandmeetcustomerdemands.Withthe growthofe-commerce,logisticshasbecome evenmorecritical,withcompaniesrelying onlogisticsproviderstohandletheirentire supplychainoperations.Logistics companiesareleveragingtechnologysuch asautomation,AI,andblockchainto optimizetheiroperations,reducecostsand improvecustomerservice.Asaresult, businessescanfocusontheircore competencies,whilelogisticsproviders ensurethesmoothandefficientmovement ofgoodsandservices,facilitatingbusiness growth.
IncreasesJobOpportunities
Thelogisticssectorprovidesawiderangeof jobopportunities,fromentry-levelpositions
tohigh-levelmanagerialroles.Thegrowthofe-commerce andglobaltradehascreatedastrongdemandforlogistics professionalswithexpertiseintransportation,warehousing, inventorymanagement,andsupplychainmanagement.Job opportunitiesinthelogisticssectorincludewarehouseand distributioncenterworkers,truckdrivers,logistics coordinators,supplychainanalysts,operationsmanagers, andlogisticsengineers.Thesectoralsoprovides opportunitiesforskilledprofessionalsinareassuchasIT, finance,andmarketing.Withthecontinuedgrowthof globaltradeande-commerce,thelogisticssectoris expectedtocontinuetoprovideadiverserangeofjob opportunitiesforprofessionalswithavarietyofskillsets andbackgrounds.
EncouragesCooperation
Thelogisticsindustryisencouragingregionalcooperation toimprovethemovementofgoodsandservicesacross borders.Byworkingtogether,countriescandevelopmore efficientandcost-effectivelogisticsnetworksthatbenefit businessesandconsumers.Regionalcooperationcan involveinitiativessuchasthedevelopmentofcommon transportpolicies,theestablishmentoffreetradezones,and theimplementationofstreamlinedcustomsprocedures. Throughregionalcooperation,logisticscompaniescan accessnewmarkets,reducetransportationcosts,and improvesupplychainefficiency Additionally,regional cooperationcanfacilitatethegrowthofe-commerce,which isincreasinglyreliantoncross-borderlogisticsoperations. Thelogisticsindustryisakeyenablerofregional cooperation,drivingeconomicgrowthandimprovingthe qualityoflifeforpeopleacrossborders.
DevelopsMarkets
Everymarketplaceisbubblingwithcompaniesofferinga widevarietyofgoodsandmaterial,servicesand consultancies,etc.Theirpresencehasbeenpoweredbythe regularandtimelysupplyofthegoodsandproducts,which havesupportedseveralbusinessenterprisesandlakhsof individuals.Playingthekeyroleoftheheartofthemarket, thetransportationsandlogisticshashelpedinsmoothand efficientfunctioningofvariousmanufacturers,distributors, andretailindustry
Manybusinessorganizationshavebeengreatlybenefited throughthetransportindustrywhichsupportedinproviding therawmaterialandincarryingouttheproductdeliveries totheirrespectiveclientorganizations.
Theinflowofthegoodsfromvariouscornersofthecountry tothemarket,makesitahappeninghubthatregulatesthe distributionbasedondemand,availabilityandfurther confirmingthepricingstructure.Oneofthecrucial elementsofthebusiness,thetransportandlogisticsforms thebackboneoftheindustry.Consideredastheimportant linkthatbreathesinthelifeintheeconomy,thetransport industryhashelpedinpropellingthegrowthand developmentoftheindustries.Thebasiccriteriaof availabilityofallthethings,consumables,essential necessitiesarefulfilledbythebigfar-reachingexpanseof thetransportindustrythatfunctionsround-th-clockall365 daysoftheyear
EmpoweringtheEconomy
Businesstransactionsarefulfilledwithtimelydeliveryand supplyofthegoodstotheirdecideddestinations.The credibilityoftheorganizationisdecidedonits commitmentshonouredonthedeliveryofthegoods.Most organizationsrelyonthetransportationcompaniesfortheir consignmentdeliveries.Thesetransportcompaniessupport incompletingtheresponsibilitiesoftheirclient organizationsforthesafe,feasible,timelyandtraceable deliveryofthegoodsorrawmaterialtotheexpected destinations.Thishassteadilyempoweredthesafeand reliablebusinessdealingleadingtothegrowthofthe organizationsandtheeconomyaswell.
Whenabusinessislaunchedwithnoble aspirations,itsucceedsswiftly.Thatiswhy, whenBigShipwas Founded bySwatiMittal, CEO,andAnkitJain,Director,withtheinitialinspiration ofprovidinglogisticseaseineCommerce,theysawahuge demandfromnotonlyeCommerceplayersbutalso manufacturers,retailers,andsupplierswhoneeded organizedshippingsolutions.
BigShipwasfoundedtoprovideexcellentcustomerservice andbringtogethertopcarriersfromacrossIndiaonasingle platform.WiththeintroductionofCOVID,organizations gainedaccesstothelogisticsmarketforshipmentsranging fromafewgramstoatonnageofshipmentrequiringbestin-classtechnology.BigShipisapioneeringaggregatorthat providesbusinesseswithhassle-freelogisticssolutionsin allspheres,includingB2C,B2B,D2C,andCrossBorder.
“We serve clients with best-in-class technology and access to world-class services from verified carrier partners,” Swatisays.“We have a presence in 29000+ pin codes in India and serve 150 countries with commercial and noncommercial shipments.”
BigShipConnects
“OurAI-Driventechnologyplatformoffersreal-time visibilityintoshipments,makinglogisticsasimpleprocess foreveryoneinvolved,” Ankit adds.Nomattertheindustry, BigShiphasreshapedtheB2Blogisticsindustryby providingthemostinnovativeandcost-effective internationalshippingsolutionsacrosstheglobe.
Swaticlaimstheyarethefirsttobringtogethervarious carriersservingB2Bshipmentsonasingletechnology platform.Theyareunparalleledasaone-stopshopforall
theirB2Bcustomers’needs.Theircompanyprovides variousservices,suchasinsurance,toensurelogistics safety,aspeoplefrequentlylosemoneyinlogistics processeswhenshipmentsarelostordamaged.Their dependableservicesbenefitanycompanybykeepingcosts lowandefficiencyhigh.
TheyalsoprovideE-commerceAccountManagement servicesasavalue-addedservice,whichhelpsclients increasetheirorders.EcommerceAccountManagement enablesyoutorapidlyandeffectivelygrowyourbusiness andcustomerbase.BigShip,thee-commerceservice providerforAmazon,Flipkart,Snapdeal,andMeesho,has anexperiencedteammanagingtheseaccounts.“We specialize in boosting sales, building ROI and visibility of your products, and refining your product portfolio,”says Swati.
BigShip,oneofIndia’sbestaggregators,offerscustom shippingsolutionsforallclienttypes.ItacceptsCOD, prepaid,andTo-Paypayments,in-linetracking,door-todoordelivery,andinsurancecoverageforthesmallesttothe largesttonnageofshipments,makingshippingacrossthe Indianandglobalmarketssimple.Thecompanyestablished itselfasapioneerintheB2BIndianmarketthankstoits first-moveradvantage,allowingittounderstandandcater tocomplexsupplychains.Thecompanysimplifiessupply chainsbyusingstreamlinedsoftwareandcustom-made solutionsforyourbusinesstype.BigShiphasn’tbeen deterredfromprovidingtechnologicaladvancementswitha multi-functionalplatform,aswellasquickcustomer supportservicesandinsurancecoverage,whichisnow required.
BigShip’sinnovativelogisticsplatformhelpsclientsmove theirshipmentsatlightningspeed.Swatisays,“Technology
is the key to our success.”Techfeaturesensurereal-time tracking,onlineorderbookings,calculatingrates,data management,bulkorderprocessing,etc.“Thanks to technology, we are expanding at a fast pace and anticipate providing the same level of service to our 20,000+ satisfied customers,”saysAnkit.
BigShipBoosts
Swatiexplainstheimmersivebenefitsoftheirvarious services,statingthattheyservevariousclassesofbusiness ownersbyprovidingthebest-in-class,premiershipping experienceforallsocialsellers,marketplacesellers,shop owners,andhigh-volumeeCommerce.BigShiphasnever focusedonasingleindustry,tailoringitsgrowthplansto marketdemand.FastMovingConsumerGoods,Garments andTextiles,Furniture,ElectricalandHardware,Healthcare andMedicalEquipment,HouseholdItems,Cosmetics, CeramicandSanitary,Handicrafts,Automobiles,and IndustrialGoodsaresomeoftheindustriesitserves. BigShipisapioneerinB2B,B2C,D2C,andcross-border aggregation.
Inadditiontoit,BigShipoffersB2CandCrossBorder Shippingservicestoclientsconsideringthefollowing USPs:
• IntegratedSaaS-BasedPlatform.
• ListedCarriersunderasolidplatform.
• Small,Big,andHeavyShipments.
• Real-TimeTrackingandCODFacilityAvailable.
• PANIndiaCoverageandAccessibilityacross150 Countries.
• IndustryBestRates.
• Door-to-DoorServices.
• DedicatedAccountManagers.
• NextDayRemittance,OnRequest.
• 100%ThirdPartyInsurance.
“We always work on a customer-centric approach, and that’s why customer handling is the key to BigShip’s success,”saysSwati,whileAnkitsays,“We take care of our clients throughout the entire shipping process.”
PacemakersMsSwatiandAnkithavetheirexpertiseand proficiency,possessingimmenseexperiencesinthe industry,whichgaverisetothefoundationofBigShip.
Swa Mi al, CEO and Ankit Jain, Director
Determined,energetic,andcareer-mindedprofessionalwith overadecadeofextensiveexperienceaddingvalueto BigShip,Swatihasbeeninvolvedinstrategizing exceptionalandfirst-classsuccesstrackfortheorganization aftergainingaseriesofexperiencesineCommercebusiness acrossmultipleindustriessuchasshoedesigning, handicrafts,ande-commerce.Sheisleadingandguiding variousoperations,digitalmedia,andmarketingteamsto achieveglobalrecognitionforthecompany.
SheisanMBAgraduateofCardiffUniversity,whereshe wasascholarshiprecipient,andshealsohasanengineering degree.HerbriefexperiencewiththeTescosupplychain (UK)providesherwithinternationalexposuretosupply chainriskmanagement.Shealsoworkedwithembedded systemsatIntelIndiaduringherengineeringcareer.
ShefindsinspirationinAnkitJain,whohasoveradecade andahalfofexperienceine-commerceanddigital marketingservices.BigShiphasgrownenormouslyinthe lasttwoyearsduetohisvastexperiencewithe-commerce platforms.WithrootsinDelhi-6,hiscorebusinessvalues areverystrongandinstilled.Doingabusinessisajourney, andwithhisfairshareoffailedandsuccessfulstart-ups,his visionformakingBigShipatrue“Big-Ship”isimpressive.
Everypersonhasauniquestory.Everyindividualhasa motivatingfactordistinctfromtherestoftheworld;evenif themotivationissimilar,thewaytasksarecompleted makesallthedifferenceinthejourneyandthestruggle. “Ourpathwasalsonotcrispandclear,aswefeelissimilar toeveryonewhodaredtodream,butitbuildsifyoukeep going,”AnkitandSwatisayinunison.Thekeyisnotto stoptoosoon;thereareendlesspossibilitiesandproblems; whetheryouseetheglassashalffullorhalfemptyisall thatmatters.
Speakingoftheirjourneys,thelessonstheylearnedfrom theirpreviousbusinessesandindustriesinspiredthemto createBigShip.Logisticsisn’teasy,andtheywanttomake iteasierfortheaverageperson.“Simplifying logistics is the only mission and goal we swore by when we dreamed of BigShip, and we are still on the same path to make it easy for anyone from 16 to 50,”saysSwati.
BigShipSimplifies
EverybusinessisbuiltaroundtheconceptofROI.Thisis theowner’sgrossprofitafterdeductingallexpensesfrom eachtransaction.Logisticsbusiness’slargepartcanmakeor breakitbecauseitaccountsforasignificantportionofthe
totalcostthroughouttheentirecycle.Eachreturnorderin theeCommercecycleisacalculatedexpense. The ability to reduce this return percentage while increasing delivery performance is a game changer in the logistics industry
Manyexternalfactorsthatcouldincreasethereturnratein theearlyyears,whenlogisticswerenotadvanced,arenow availableataclickofamouse.Combiningthesefactorsand informingtheclientofthelikelihoodofareturnratefor thatspecificorderbasedonweatherconditions,thebuyer’s purchasingbehavior,spendingchallengesinthecity,and otherstomaketheclientartificiallyintelligentwillbea gamechanger
MajorchangesaretakingplaceasBigShipadoptsamore modern,systematic,andtechnologicalapproach.Swati says,“Workingwithus,wherealloftheirdataisavailable withasingleclick,enablesnewbusinessownerstogain clarityandconfidence.Theideaistotailorourofferingto theclient’savailabilityandworkinghours.”Stabilitywill nothelpyoustandoutfromthecrowd;instead,itwill increasemarketmonotony
Speakingaboutthechallenges,Ankitsaysthereisanature injobseekersfocusedonchangingmarketdynamics. Peoplearenolongercontentwithearningthebasicsof Roti,Kapda,andMakaan(food,clothing,andliving)but insteadseekluxuryintheirlineofwork.Employeesareno longerviewingtheirjobsasameansofsurvival.Asa result,everycompany’s‘employeehunting’processhas becomemoredifficult.Humanlearningisalsobecoming scarceasworkplacesbecomemoretech-oriented.Asa companygrows,thebasicprinciplesunderwhichit operatesshouldideallybepartofeveryemployee’scoreare absent.Thesearethetwomostsignificantchallengesthat everycompanyfaces,notjustBigShip.
BigShipDelivers
Toaddressthis,BigShipstartedbycreatinginteractive toolkitsandsessionsforemployees,whichkeepsthe learningprocessgoingandtheoverallprocesshuman.This notonlykeepsemployeesinterestedinexpandingtheir knowledge,butitalsokeepstheminvestedinthe institution’simprovement.“Wealsoencourageinternaljob postingsandemployeeappraisalstokeeppeoplemotivated andtohelpthemgrowasthecompanygrows,”saysSwati.
“Enjoyyourpathandavoidtheratraceknownas competition,”isonepieceofadvicetoaspirantswishingto ventureintoShippingIndustry,suggestsSwatiandAnkit.
Competitionisanebulousconceptthatmeansdifferent thingstodifferentpeople.“IbelievethateveryCEOor aspiringentrepreneurshouldcompetewiththemselvesfirst andforemost,ratherthanwiththeoutsideworld—yes,there maybeasenseofcompetitionintakingsomeoneelse’s learningandguidance,”shesays.
Everymonth,BigShiptracksitsnumbersandpushesitself todevelopstrategiesforimprovementandgrowth. “Everythingthathappensaroundmegivesmeideasand knowledge.Weareourcompetition,whiletrite,istrue,” saysAnkit.“Ialwaysadvisetonotjustfollow,butchase yourdreamsandneverevergetscaredoffailuresor rejections.”Onewinmayopenonedooratatime,buta failureopensmanydoorswhereyouknowwhatwent wrong,andthereisa99%chancethatthelastfailurewill bringyoubettersuccessandresultinyourinhibitions. Moneyfollowsonceyoudothingsright.
Theworld’sfullofopportunities.“Itwon’tstopuntilyou stopitforyourself–soliveitandkeepdreaming;chaseyour dreamsistheonlyformula–dreamersaretheonlyachievers I’veseen,”hesays.
OnenvisioningBigShip’sfuture,hesaysthey’renowa teamofover60+achieverswhohavegrownfasterthanin thepreviousyear.“Withmorethan10,000satisfied customers,ourgoalistomultiplythesenumbersinthe upcomingyears,”headds.
“Wearefocusingonimprovisedandvariedshipping servicestoexpandoperations,companyrevenue,the numberofsellers,andthequalityofservicesoffered globallyaswelaunchourglobalservices,whichinclude cross-borderservices.Welookforwardtoenhancingour technologysothatourcustomersgetthebestshipping experiencewithBigShip,”saysSwati
CJ Darcl Logistics, a leader in Full Truck Load, employs an asset-right model with a robust network of Eight lakh trucks through trusted vendors and owns a diverse fleet of 990+ vehicles and 1350+ containers.
Mr Krishan Kumar Agarwal Managing Director
CJ Darcl Logistics Limited
The FTL Leader Fostering Domestic Multimodal Logistics Solutions
What makes a company supreme? Morethan profits,turnover,andnetworth,themost importantfactorsarecustomers’satisfaction, trust,recommendations,employeeempowerment,and awardsthecompanyreceivesthatmakeitsupreme.
CJDarclLogisticsLimitedpresentedwithnumerous awardsbyseveralrenownedorganizations,thecompany’s ManagingDirector,Mr.KrishanKumarAgarwal,is proudonthecompany’s achievementsandfeelshonoredto sharethefollowinglist:
*2023OutstandingContributioninLogisticsatthe10th EPCWorldAward.
*2023ExcellenceAward(GreenSupplyChainCompany) byASSOCHAM.
*2023BestMultimodalTransportandLogisticsCompany byDDPPublicationsPrivateLimitedatIndiaCargo Awards,2023.
*2023CertificationasaGreatWorkplacebyGreatPlaceto WorkInstitute,India.
*2022Awardforpartneringanddrivingsustainabilityand innovationbyPepsico.
*2022CertificationasaGreatWorkplacebyGreatPlaceto WorkInstitute,India.
*2021AwardinContainerLogistics–CFS,ICD,Rail& LogisticsParkattheCIIScaleAwards,2021.
*2021TheBestBrands2021bytheEconomicTimes.
*2021MostTrustedLogistics&TransportationCompany oftheYearAwardattheNation’sBusinessPrideAwards 2021,organizedbyTopgallantMedia.
*2020ExemplaryPositionundertheRoadTransportation CategoryattheCIIScaleAwardsbytheCIIandtheCII InstituteofLogistics.
*2019ExemplaryPositionundertheRoadTransportation CategoryattheCIIScaleAwardsbytheCIIandtheCII InstituteofLogistics.
*2019The25mosttrustedlogisticscompaniesinIndiaby TheCEOMagazine.
*2019BestPerformeroftheYear(2018-2019)byGodrej ConsumerProductsLimited.
*2018MostInnovativeLogisticsProvideroftheYearby NASSCOM,CSCMPandSIMM.
*20177thSupplyChainandLogisticsSummit& ExcellenceAward.
*2017MostValuedTransportationPartnerbyJamshedpur ContinuousAnnealingandProcessingCompanyPrivate Limited(JCAPCL),aJointVenturecompanyofTataSteel LimitedandNipponSteelCorporation.
TheSupremacyBenchmarks
Thereasonbehindthissupremacy,accordingtoMr. KrishanKumar,is,“Ouremployeesarekeytothesuccess forourbusiness.”
CJDarclhasalwaysbeenanemployeefirstorganization andtestimonyofthisisthefactthatalargevolumeofthe employeeshasbeenassociatedwiththeorganizationfor overtwodecadesnowthereforemakesthemwellversed withthemarketrequirements.
CJDarclbelievesinthephilosophyof‘humanizing efficiency’,whichisattheheartofimprovingtheresilience ofend-to-endsupplychains.“This philosophy emphasizes embracing new technologies and innovation while keeping the human touch at the core of our business,”insists KrishanKumar,whoseearlyinterestinhisfamily's businessledtotheremarkableexpansionofCJDarcl Logistics.Inthe1960s,whenethicalissuesmarkedthe transportsector,heseededtransparencyandloyalty With initialbankfunding,CJDarclstarteditstransportation journeywithacontractfromDigboiRefinery.Overthe years,thecompany,formerlyDarclLogistics,grew significantlytoCJDarclLogistics,focusingonoperational efficiencyandalow-profitmarginstrategy,earningastrong reputationinB2Bventures.
Thecompanyalsoplacesgreatimportanceontalent developmentandemployeewelfare.Byinvestinginskill enhancementprogramsandcreatingapositivework environment,CJDarclLogisticsnurturesahighlyskilled andmotivatedworkforce.Thiscommitmenttranslatesinto betterservicedeliveryandoverallcustomersatisfaction. Notably,CJDarclLogisticshasbeencertifiedasaGreat PlacetoWorkforthepasttwoconsecutiveyears,,andit takesprideinitslong-servingemployeeswhohavebeen
associatedwiththeorganizationformorethantwo decades.
In addition to its business operations, CJ Darcl Logistics actively engages with local communities through various corporate social responsibility (CSR) initiatives. From supporting education programs to contributing to hospitals and animal shelters, the company strives to make a positive impact and establish itself as a responsible and caring corporate citizen.
TransformationalLeadership
Thelogisticslandscapeiscontinuallyevolving.Toensure thatthecompanyremainsadaptableandaheadofindustry trends,CJDarclisstrategicallyfocusedonimproving logisticscosts,closelymonitoringcompetitors,and leveragingitsextensivereachandgenerationalexperience intheunorganizedroadtransportsector.Keysuccess factorsincludeservicequality,reliability,competitive pricing,andstayingattunedtoindustrytrendstoaddress customerrequirementspromptly
Thegrowthstrategyinvolves
Ÿ FTLtransportationleadership,
Ÿ Acceleratedmultimodalbusinessgrowth,
Ÿ Newventurestrengthening,and
Ÿ Becomingatotallogisticsprovider
CJDARCLLogisticshasmadesignificantinvestments in specializedcontainers,emphasizingsustainability.It’s executionalstrategiesincludecustomerretention,brand building,diversifiedmultimodalsolutions,andadaptingto regulatorychanges.
Nurturingfactorslikediversifiedrevenuestreams,crossselling,skilledhumancapital,innovation,technology,and processefficienciesareparamountforsustainedsuccessin thedynamiclogisticsindustry,believesKrishanKumar, whoseleadershipstyleisrecognizedasadrivingforce behindthecompany'sachievements.Sheddinglightonthe same,hesaysthat leadership is not just about creating a vision but about inspiring people to follow it because of its ability to transform and better the company and its people
Throughstrongcommunicationskillsandanin-depth understandingoftheirteam,aleadercanfulfiltheirgoals despitetheobviouschallengesofresistancetochange,a changeinmarketdynamics,etc.Likeanyotherindustryon thecuspofatransformation,leadersinthelogistics
industrymustadapt,innovate,change,andevendelegateto keepabreastwiththeever-changinglandscape.
Techno-BeatingCores
TheessenceoflogisticsliesinseamlessSCMandefficient deliverymechanisms.Tokeepprovidingexcellentservice 24*7*365days,CJDarclLogistics,aleaderinFullTruck Load,employsanasset-rightmodelwitharobustnetwork ofEightlakhtrucksthroughtrustedvendorsandownsa diversefleetof990+vehiclesand1350+containers
Thecompanyexcelsinend-to-endprojectsolutions, utilizingadedicatedteamforroutesurvey,optimization, andprojectmanagement.Thecompanyusesadvanced technology,includingGPSandsim-basedtracking,to enhancevehicleidentificationandimprovedelivery mechanisms.Thecompanyhasalsoestablishedacall centreserviceforanyqueryorinformationrelatedtothe companytostrengthenitscommunicationwithexternal stakeholders,customers,vendors,andpartners.
CJDarclhasalsointegratedSAPS/4HANAforfinance,a TransportManagementSystemforoperational efficiency,aWarehousingManagementSystemfor inventorycontrol,andvarioussoftwareapplicationsfor holisticorganizationalfunctions
Sharingtheircoreservices,KrishanKumarsays,“We are one of the leading domestic multimodal logistics solutions companies in India, with market leadership in FTL vertical in terms of revenue for Fiscal 2023. Our logistics services with multimodal capabilities across verticals include
(I) Road/FTL transportation;
(ii) Rail/multimodal transportation;
(iii) Warehousing and distribution (“W&D”) and integrated logistics solutions (including project logistics, third-party logistics (“3PL”) and freight forwarding);and
(iv) Other services (including air cargo transportation and shipping/coastal transportation).”
“We have Pan-India operations covering 5,200+ locations through our network of 187 branch offices as of March 31, 2023.”
ADistinctiveAssetRightModel
ThekeydifferentiatordistinguishingCJDarclLogistics fromitscompetitorsisitsend-to-endlogisticssolutions customizedtotheircustomers'needs.Theorganisationis authorisedtobookaircargoacrossmajorairlinesoperating
inIndia.Itinvestedhugelyingetting specialmulti-dimensionalcontainersper theclient’srequirements.Providing dedicatedandMultiuserWarehousing facilitiesandavailabilityatdifferent strategiclocationshelpsorganizationsplan theirstoragewithlast-miledeliveryoptions byoptingforContractLogistics.Theseare alsotheUSPsthatupliftthecompany amongitscompetitors.CJDarcl strategicallyworksontheAssetRight Model,whichreducesthecompany's liability
CJDarclhasachievedremarkablesuccess. Someofitsmajorprojectsinclude
Ÿ Project:NPCILKudankulam.
Ÿ Project:ChenabRailBridge.
Ÿ ProjectandMaterial:GIRDERSHIFTEDTOPUNE METRO&CHENNAIMETROSITE.
Ÿ ProjectandMaterial:ISROCRANEMOVEMENT TOTALCHERSUPERTHERMALPOWER STATION.
Ÿ Distancecovered:ISROTHIRUVANTHAPURAM, KERALATOANGUL,ORISSA(1950Kms).
Ÿ ProjectandMaterial:PROJECTFORDEDICATED FREIGHTCORRIDOR,Woodensleeper
Ÿ ProjectandMaterial:IMPORTofHEAVIES BREAKBULK-powerplantequipment.
Intherealmoflogistics,technologyplaysapivotalrolein enhancingefficiency.Sharinghisexperienceonthesame, KrishanKumarsaystheyactivelypromotea‘technologyfirst’culturetoscalethebusinessefficientlyandimprove thecustomerexperience.“We are transitioning from traditional operations to technology-based practices to expedite technology adoption.”Thisproactiveapproach preparesthemforscalingtheirbusinesswhileenhancing theexperiencesoftheircustomersandbusinesspartners. “By investing in advanced technologies, we position ourselves to venture into logistics-tech businesses and further expand our capabilities and offerings.”
PursuingPerfectiontoConquertheFuture
CJDARCLLogisticshaveastrategicintenttoadvancethe developmentoftheirtechnologysystems.Toachievethis, theyintendtoautomatemajorprocesseswithintheir businessesfurther,leadingtoimprovedprocessefficiency, enhancedassetproductivity,costreduction,anddeliveryof
adistinctandvaluablepropositiontoourcustomers.Their strategicfocusinvolvesleveragingacloud-basedplatform toimproveoperationalefficiencyandresponsivenessto evolvingcustomerdemands.Thecompanyintendsto employvariousprocessimprovementtoolsandtechniques toachieveandsustainprogress.“Our decentralized operations spanning 187 branch offices will become centrally digitized by leveraging technology, which will further improve the operational efficiencies,”informs KrishanKumar.
Inkeepingwithitsagile,responsible,collaborativeand customer-centricprinciples,CJDarclaimstobecome India'sno.1TotalLogisticsserviceprovider.
KrishanKumarsaystheyarecommittedtoreflectinghigh standardsofenvironmental,socialandgovernance(“ESG”) corporatebehaviourastheybelieveitenableslong-term sustainablegrowth.Theyendeavourtoprovidesolutions withareducedenvironmentalfootprint,allowingour customerstoachievesustainabledevelopmentobjectives. Theystrivetoachieveatargetof‘zeroaccidents’toward hiredandownedfleets.
In2023,CJDarclagreedonadvancedfleetanddriver safetysolutions,includinginstallingdevicestomonitor driverandfleetbehaviour.Further,ithasadedicated integratedmanagementsystemteamtowatchanddiscover therootcauseofaccidents,suggestpreventiveaction,and implementit.“We believe that our customer-centric approach, valuing relationships with our business partners and relying on our management’s experience, has led to our growth over the years,”heconcludes.
Exploring Technologies Logis cs Global Transport and INDUSTRY the in
ThefactthatwecanenjoytopicalmangoesinUS,ApplesinGulf,Kiwisin
IndiaandSaffroninAfrica,issimplypossibleduetothewell-organized transportandtradingthathappensworldwide.Gonearethedayswhenpeople usedtotravelfarofplacestotastetheregionalspecialities.Todaywiththe internationaltradeandmoderntransportandlogisticsindustryhugequantitiesof materialandgoodsareshippedacrossthecontinents.
Allthefourmainmodesoftransport-air,water,roadandrailwayshavefacilitated thetransportationofpeopleandgoodsaswell.Withthesteadyprogressinthemeans oftransportationwithlargersizeandcapacityships,aircrafts,roadcarriersand locomotives,theshipmentbecameeasier,saferandfastertobesentnotjust domesticallybutacrosstheworld.Aswewelldeeperintothedevelopmentsinthis sector,wewillbeamazedtoidentifythephenomenalinfluence,roleandimpactof thetechnologiesintoday’stransportandlogisticssector.
LogisticsProcessAutomation(LPA)
Thescientificmethodofusingmachinesinvariousindustrialsegmenthasexpanded inlogisticssectoraswell.Logisticsautomationreferstotheuseoftechnologylike machineryandlogisticssoftwaretoimprovetheefficiencyoflogisticalprocesses fromprocurementtoproduction,inventorymanagement,distribution,customer service,andrecovery.Itinvolvesthreemainwaysinautomatingthemanualprocess.
• Intelligentcharacterrecognitionforpaperlessinvoices.
• ArtificialIntelligenceforshipmentschedulingandtracking.
• PredictiveAnalysisinsupplyanddemandplanning.
Robotics
Roboticsisbecomingincreasinglyimportantinthegloballogisticsindustry.Robots arebeingusedforawiderangeoftasks,frommovingandsortinggoodsin warehousestoautonomousdeliveryofgoodsontheroad.Thebenefitsofrobotics includeincreasedefficiency,costsavings,andimprovedsafety.Oneexampleofthis trendisthedeploymentofroboticforkliftsandautomatedguidedvehicles(AGVs)to movegoodsaroundwarehouses.Dronesarealsobeingusedforinventory managementanddelivery.Asthetechnologycontinuestoevolve,wecanexpectto
seemoreandmorerobotsbeingusedinthelogistics industry,transformingthewaygoodsaremovedaroundthe world.
BigDataandDataAnalytics
Bigdataanddataanalyticsarechangingthelogistics industryveryrapidly.Byanalysingvastamountsofdata, companiescanoptimizetheiroperations,improvecustomer service,andreducecosts.Forinstance,dataanalyticscan beusedtodevelopmoreefficientdeliveryroutes,track demandpatterns,andidentifypotentialproblemsbefore theyoccur.Predictiveanalyticscanalsohelpcompanies avoidcostlydowntimebymonitoringequipmentdata.With thegrowthofdata,logisticscompaniesareincreasingly turningtoadvancedanalyticstoolstogainevengreater insightsintotheiroperations.
CloudComputing
Cloudcomputingishavingasignificantimpactonthe globaltransportationandlogisticsindustry,enabling companiestostreamlinetheiroperationsandenhancetheir customerservice.Bymovingtheiroperationstothecloud, logisticscompaniescanaccessarangeofpowerfultools andservices,includingreal-timetracking,route optimization,andinventorymanagement.
Oneofthemajorbenefitsofcloudcomputingistheability tocentralizedataandoperations,providingcompanieswith asinglesourceoftruthfortheirentiresupplychain.This canimproveefficiencyandreducetheriskoferrorsand delays.Moreover,cloud-basedsolutionscanbeaccessed fromanywhere,makingiteasierforlogisticscompaniesto collaboratewiththeirpartnersandsuppliersaroundthe world.
Overall,cloudcomputingistransformingthetransportation andlogisticsindustry,providingcompanieswiththetools theyneedtostaycompetitiveinanincreasinglycomplex andfast-pacedenvironment.Asthetechnologycontinuesto evolve,wecanexpecttoseeevenmoreadvancedcloudbasedsolutionsbeingdevelopedtofurtherenhancethe efficiencyandeffectivenessoflogisticsoperations.
WarehouseAutomation
Warehouseautomationisrapidlytransformingthelogistics industry,improvingefficiencyandreducingcostsfor companiesofallsizes.Byautomatingtaskssuchas inventorymanagement,pickingandpacking,andshipping, companiescanspeeduptheiroperations,minimizeerrors, andreducelaborcosts.Automationtechnologiessuchas conveyorsystems,automatedstorageandretrievalsystems
(AS/RS),androboticsystemsareincreasinglybeing adoptedbycompanieslookingtogainacompetitiveedgein anincreasinglycomplexandfast-pacedmarket.Withthe growthofe-commerceandtheneedforfastandaccurate delivery,warehouseautomationissettobecomean increasinglyimportantpartofthelogisticsindustryinthe yearstocome.
ArtificialIntelligence(AI)
ArtificialIntelligenceisdrivingthelogisticsindustry, providingcompanieswithpowerfultoolstooptimizetheir operationsandimprovecustomerservice.AIcanbeusedto predictdemand,optimizedeliveryroutes,andimprove warehouseoperations.AI-poweredchatbotsandvoice assistantscanalsoprovidecustomerswithpersonalizedand efficientsupport.Furthermore,machinelearningalgorithms canbeusedtoidentifypatternsandanomaliesinlogistics data,enablingcompaniestomakedata-drivendecisionsthat improveefficiencyandreducecosts.AsAItechnology continuestoevolve,logisticscompaniesareexpectedto increasinglyadoptAI-basedsolutionstoremaincompetitive inthefast-pacedandever-changinglogisticslandscape.
BlockchainTechnology
Blockchaintechnologyisdisruptingthegloballogistics industrybyprovidingasecureandefficientwaytotrack goodsandmanagesupplychains.Byusingadecentralized ledgertorecordtransactions,companiescanreducetherisk offraud,theft,anderrorsintheirlogisticsoperations.The technologyalsoprovidesreal-timevisibilityintotheentire supplychain,improvingcollaborationandreducingdelays. Moreover,blockchaintechnologycanautomatemany logisticsprocesses,suchasinvoicing,payments,and customsclearance,reducingadministrativecostsand improvingefficiency Asthetechnologycontinuesto evolve,wecanexpecttoseeevenmoreadvanced blockchain-basedsolutionsbeingdeveloped,transforming thelogisticsindustry
EmpoweringLogisticsIndustry
Theseandmanymoretechnologieshaveintegratedthe operations,haveunifiedthecommunicationandhave streamlinedtheprocessmakingitfeasible,trackable,costeffectiveandhighlyefficient.Thesystemitselfsends periodicupdatesontheprocessstageskeepingallthe concernedpeopleintheloop.Apartfromfacilitatingthe tradeandenablingdevelopments,thishumbleindustry offerspromisingcareerstomillionsofpeopleatvaried levelsworldover.
Shashi Kiran CEO
DJ In inity Shipping and Logistics
Rohith M COO
DJ In inity Shipping and Logistics
DJ INFINITY SHIPPING AND LOGISTICS
GatewaytoGlobalBusinessFrontiers
Theprominentroleoftheshippingandlogistics
industryhasgreatlycontributedtothegrowthand developmentofmodernbusinesses.Thishumble tail-endofthebusinesscyclebringstheprocesstoa fulfilment,encompassingoneofthemostimpactfuland fulfillingaspects.
Recentadvancementsinautomationandtechnological applications,innovationsinproductdevelopment,and encouragingcentralgovernmentinitiativessuchasMakein Indiahaveacceleratedthescopeofindustriesexpandingto internationalmarkets.Asaresult,thedemandforseamless logisticsandfreightforwardingsolutionprovidershas steadilyincreased.Professionallogisticsorganizationshave anorganizednetworkoffacilities,offices,andsystems, withwell-trainedteamswhofacilitatethemovementof goodswhilekeepingclientsatbothendsintheloopwith real-timeupdates,toensurethetimelyandsafedeliveryof consignments.
DJInfinityShippingandLogisticshasestablisheda promisingidentityintheindustrybyperfectlyproviding large-scalelogisticssolutionsacrossvariousglobal destinationsviaitsfullyequippedandadvancednetwork. UnderthecapableleadershipofitsCEO,ShashiKiran, andCOO,RohithM,thecompanyissuccessfully connectingbusinessorganizationswithfreightneeds anywhereintheworldbyeffectivelyapplyingdigitized solutionsandprocesses.
BuildingtheLogic
DJInfinityShippingandLogisticswasfoundedin2019by agroupofhighlyexperiencedcorporateprofessionalswith decadesofshippingandfreightforwardingbusiness expertisewiththegoaloffacilitatingtradeandlogistics solutions.
Thecompanyoffersinternationalshippingandlogistics servicestoitsclients.DJInfinityprovidesexcellent logisticsandfreightforwardingsolutionsthankstoits globalnetworkandconnectionsoftrustedassociates.
FacilitatingInternationalTrade
DJInfinityShippingandLogisticsprimarilyidentifiesitself asaninternationaltransportercapableoftransporting freightbysea,air,andrail.Theorganizationisknownasa one-stopsolutionforalltypesoffreightforwardingneeds, thankstoitsexpertiseinallmodesoftransportation.The companyalsoservesasafreightforwardingintermediary, providinglogisticssolutionstobusinessesalloverthe worldfromandtoIndia.
Theintriguingaspectisthat,despitenotowninganyships, aircraft,orotherlogisticalvehicles,DJInfinityoffers specializedfreightforwardingsolutionsandactsasan intermediarytoconnectthesupplierandthebuyer. "We have our niche as far as specializations are concerned. We deal mostly in agro-based products, chemical products, and various non-chemical products," mentionsShashiKiran.
AugmentingBusinesses
Beyondthebasiclogisticsservices,DJInfinityhas providedvalueadditionsthroughadvancedsystemsthat allowbusinessenterprisestoreceivereal-timeupdateson materialmovement.Thisallowsthemtoplantheir processesaccordinglyandkeeptheirendclientsinformed ofdevelopments.Theorganization'spoliciesof transparencyandhonestdealingshaveenabledbusinesses todevelopgreatercontrolovertheirdeliveriesand increasedtheorganization'scredibility
VisionaryCatalysts
UndertheresoundingleadershipofbothCo-founders, ShashiKiranandRohith,thejourneyofDJShippingand Logisticshasbeenonanimpressiveascent.Workinginthe industry,ShashiKiranhasadiverseexperienceofmore than20yearsintheinternationalfreightforwarding industry,andhehaswitnessedthedisparityinthelogistics sectorinthistimeoftradegrowthbyleapsandbounds. ShashiKiranfoundedthecompanytobridgethegapwith thebestlogisticsandfreightforwardingsolutionsthatwill ensureasmoothtransitionofgoods,enablingefficienttrade acrossinternationaldestinations.
AstheCOO,Rohithsupplementstheorganizational leadership.Heisanexpertlogisticsprofessionalwithan MBAinLogisticsandShippingandmorethan12yearsof experienceinplanning,researching,andmanagingthe entirelogisticssolutionprocess.Throughtheirdomain expertiseandextensivenetworkofchannelpartnersand associates,theyhavebeeninstrumentalinthedevelopment ofinnovativesolutions.
TeamingTechnologies
Theneedforsaferandfastergoodstransitionhasbeen enabledbymodernfacilitiesandsolutions,increasingthe importanceoflogisticsinbusinesses.Theadvanced trackingsystemofGPS-enabledchipsandcodeshas enabledexecutivesinallDJInfinityofficestotrackand updatethestatusofthesame.Modernsoftwareapplications haveaidedteamsinorganizingdata,processingit,and developingpredictiveanalyticsforbetterbusiness forecastinganddecision-making.
Notonlydoesthecompanyhavedigitizedclientoperations, butitalsousesdigitalmarketingasthemostimportanttool toconnectwithclientsallovertheworldfromitsglobal headquartersinBangalore.Rohithstates, "Technology tools and digital marketing have been the two most important aspects of our operations. We believe that the kind of marketing for shipping solutions and FMCG products is no different. Both aspects depend on the amount of user data that gets collected on various platforms. All kinds of marketing and advertising depend on the actionable intelligence collected from those data. We also source user data from the Chamber of Commerce and various other sources before we market our solutions in the industry.”
Thecompanyonlyrequestspersonalinformationwhenitis absolutelynecessarytoprovideaservicetoaclient.
DJ In inity providesexcellent logisticsandfreightforwarding solutionsthankstoitsglobalnetwork andconnectionsoftrustedassociates.
Itcollectsitlegallyandfairly,withtheclient'sknowledge andconsent.Italsoinformstheclientastowhyitis collectingtheinformationandhowitwillbeused.DJ InfinityShipping&Logisticsonlykeepscollected informationforaslongasitisrequiredtoprovidethe requestedservicetotheclient.
Thecompanywillprotectthedataitstoresusing commerciallyacceptablemeanstopreventlossandtheft,as wellasunauthorizedaccess,disclosure,copying,use,or modification.Exceptasrequiredbylaw,itdoesnotpublicly orwiththirdpartiesshareanypersonallyidentifying information.
SurfingOverChallenges
DJInfinity'sjourneyhadbeenfraughtwithdifficulties. Soonafterthecompanywasfounded,theglobalbusiness ecosystemwasnearlydestroyedbyapandemicoutbreak. However,theorganizationdidnotbreak,butinstead handledthesituationprofessionally.Itwasabletosecure businessevenduringthepandemic'sdifficulttimesand achievedasignificantturnoverinthefirstfiscalyear.This wasonlypossiblebecauseofthetwointelligentandspirited leaders'expertiseandexperience.Theyacceptedthe challengeofestablishingasuccessfulfreightforwarding solutionproviderandconfrontedtheproblemsthatarose.
WisdomPerspectives
Speakingasadvicetothebuddingindustryprofessionals, ShashiKiranaskstheyoungentrantstobeopentolearning thesystemsandindustrypractices.Hesays, "Understand the importance of the logistics function for the client fully Then you will be able to amplify your services and innovate the offerings.”
Rohith,whoholdsdiverseexperienceaskstobehonestand promptinthecommunicationprocess.Itshouldbeswift
withcustomers,vendors,associates,andcolleagues.He creditstheimportanceofbuildingvaluesthatimpactthe growthofthebusiness.Rohithstates, "Be focused, organized, and quick in your communication and keeping turn-around time to a very minimum. Your enthusiasm and promptness will earn customer confidence and build trust in the logistics sector. Remember this.”
LeapingAhead
DJInfinityShippingandLogisticshasavisionthatstates, 'To become a competitive service provider in the international market by providing quality service with stateof-the-art technologies.' Initsthreeyearsofoperation,the companyhasmadeanameforitselfinthebusiness ecosystem.
Despitethepandemicsituation,thecompanywasableto achieveaturnoveroffourcrorerupeesinthefirstfiscal yearandgrewby50percentbythefollowingfiscal. Thisfiscalyear,managementintendstobreakallprevious recordsandgrowmorethantheprevioustwoyears combined.Itsmissionistoprovidethebestandmost efficientsolutionstocustomerswhilealsoproviding personalizedattentiontoitsglobalpartners.
DJInfinityandShippingintendstoexpanditsbusiness operationsinthecomingyearstomeetrisingglobal demandfromaroundtheworld,aswellastoacquiremore clients,whichwillhelpthecompanygrowexponentially "The industry is on the verge of rapid growth, and we believe that we can take very good opportunity of that. We want to incorporate more technology in our solutions and become one of the most tech savvy freight forwarding solution provider in the world," concludesShashiKiran.
Forfurtherinformationanddetails,youcancontact Shashi Kiran, onthenumber–9900591103and/or Rohith M, on thecontactnumber–9108261425.Youcanalsoputyour inquiriesat csd.blr@dj-shipping.com,and/or sales.blr@djshipping.com.
