Inspiring Women Leaders Making a Difference 2021 May2021

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www.insightssuccess.com Catherine Heald INSPIRIN G W omen LEADERS MAKING A DIFFERENCE 2021 VOL UME- 05 ISSUE- 04 2021 Catherine Heald #EqualEverything Five Ways to Educate Employees about Workplace Discrimination The Roots Impact of women participating in STEM studies CO-F O UNDER & CE O

EDITOR’S DESK

Formeraward-winningbroadcastjournalistand

presententrepreneurhelpingorganisations identifyandeliminategenderbiases,Michele Ruiz,oncesaid– If people are doubting how far you can go, go so far that you cannot hear them anymore.

Indeed,nothingcouldhavebeenmoreaptforwomen businessleadersthanthisiconicstatement. Womenbusinessleadersnolongercomeasasurprise. Theyhavetranscendedthatphaseofbeing stereotyped.Theyhavebeeninstrumentalinthe fundamentalreformofbeliefs,rathermyths,across thesociety.Entrepreneurshipisastrongtoolof empowermentforwomensinceitprovidesflexible waystomanageworkandfamilycommitments. Thoughgenderdisparityisnolongerasstrongasit wasinthepast,womendofacechallenges.

Sometimes,theyhavetogothatextramiletoassert theircontributions,ascomparedtotheirmale counterparts.

Thebrightersideisthatthingshavechanged,andthey continuetochangewhilewomenkeepprovingtheir talentinthebusinessworld.Today’swomenbusiness leadersaretrustedandrespected,morebecauseof theirownhardworkthanchangedmindsets.Infact, theirhardworkhaschangedtheperceptionofthe worldaboutbusinesswomen.Theyareunstoppable

They inspire, they lead, they make a dierence. www.insightssuccess.com Catherine Heald
W omen LEADERS MAKING A DIFFERENCE 2021 VOL UME- 05 ISSUE- 04 2021 Cather ne Heald #EqualEverything 5 ways to educate employees about workplace discrimination The Roots The impact of women participating in STEM studies CO-F OUNDER & CEO
INSPIRIN G

andhavebeensuccessfulineliminatingtheage-told stereotypicaltags.

Pressuresandexpectationshavebeenmanylikethe pressuretobelikeaman,thepressuretobeinchargeof theiremotions,thepressuretobebalancedandthepressure toneverbewrong.Pavingtheirwaythroughthe treacherouspathstosuccessinacorporateorbusiness worldhasbeenanythingbutsmooth.Whileitmaynotbe exactlyeasytosettheirfootfirmlyinbusiness,itisnot impossibleeither Andtoday,thechallengesaremoreor lessthesameformaleandfemaleentrepreneurs.

Theworldthatoncemockeduponthefemininequalities andconsideredtheseasroadblockstobeleadersor entrepreneurs,isnowrealisingtheimportanceofthe emotionalquotientforsuccessfulleadership,ofempathy, compassionandabalancedworkandpersonallife.Women haditinthemallthewhileandtheseinherentqualitiesare thesecrettothesuccessofwomeninbusiness.Inaddition, womenareexcellentmanagersandmulti-taskers.

Womenfromdifferent,ethnicities,socio-economic backgrounds,socialandgeographicalareashavemadea markintheirrespectivefields.Ingeneral,women entrepreneursincorporatesectorsandbusinesses worldwidearemakingtremendousstridesandleavingdeep impact.

Ourlatestedition, Inspiring Women Business Leaders

Making a Difference 2021, isallaboutsuchdeterminedand dynamicwomenwhowereunfazedbyboththetroubles andsuccessthatcametheirway Thesewomenbusiness leadersarenotonlymakingadifferenceinthesocietyand theindustrybutarealsoinspiringaspiringbusinesswomen. Everyonehasastory,astruggle,andchallenges.Notevery womanhadasmoothride.Buttheyhavebeenthegame changers,andthisistheirstory Wecelebratethesuccessof suchwomenwhocontinuetoinspiregenerationsacross genders.

Wehopeyoufindthiseditioninteresting.Haveaninspiring read!

Sumita Sarkar
CO VER STO R Y Catherine Heald Leading Optimistically in Challenging Times Articles 08 #EqualEverything Five Ways to Educate Employees about Workplace Discrimination The Roots Impact of women participating in STEM studies 32 18
22 Ellen Voie Pioneering Gender Egalitarianism in Transportation Space Marina Tognetti Empowering Professionals through Digital Language Training 28 36 Nicole Rodrigues Reimagining PR & Marketing, Driven by Innovation 16 Dr. Celeste Fralick Pursuing her Passion for Data with Perseverance C O N T E N T S

Editor-in-Chief Sumita Sarkar

Anish Miller Senior Editor

Abhishaj Sajeev

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Visualiser David King Paul Belin Co-designer Art & Picture Editor

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Managing Editor Sherin Rodricks Business Development Manager

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Digital Marketing Manager Alina Sege Assistant Digital Marketing Manager Amol Wadekar

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Management

Brief CompanyName

AmadeusCapital Partners amadeuscapital.com

RemoteLands remotelands.com

mcafee mcafee.com

BedelFinancial Consulting bedelfinancial.com

AmadeusCapitalPartnersisaglobaltechnologyinvestorandhas backedmorethan130companiesandraisedover$1bnfor investment.

RemoteLandsprovidesmeaningfulpersonalizedtravelthroughout Asia.Thecompany'spurpose,throughitsknowledgeandexperience intheregion,istohelpclientsconnecttothepeopleandplacesof Asia.

McAfeeisaglobalorganizationwitha30-yearhistoryandabrand knowntheworldoverforinnovation,collaborationandtrust.

BedelFinancialConsulting,Inc.isacomprehensive,fee-only wealthmanagementfirm,dedicatedtohelpingclientsachieve financialclarityandsecurity.

Nicole

FounderandCEO

ad3

WomenInTrucking Association Incwomenintrucking.org

SeventurePartner seventure.fr

WomenInTruckingAssociationisanon-profitorganizationwith themissiontoencouragetheemploymentofwomeninthe truckingindustry,promotetheiraccomplishments,andminimize obstaclesfacedbywomenworkingintheindustry.

Withover€660minassetsundermanagementasoftheendof 2016,SeventurePartnersisaleadingventurecapitalfirmin Europe.

Ava avawomen.com

Cottonwood TechnologyFund cottonwood.vc

myngle myngle.com

AvaisthefirstandonlyFDA-clearedwearabledevicethatis clinicallyproventoidentifyboththeopeningandclosingofthe fertilewindow

CottonwoodTechnologyFundisanearly-stageventurecapital fundinvestinginKeyEnablingTechnologies.

mYngleoffersthepossibilityofteachingorreceivinglive one-on-onelessonsfromthecomfortofyourhomeoroffice.

NRPRGroup nrprgroup.com

NRPRGroupisastrategicpositioningagencylocatedin BeverlyHills,CAthathelpsbusinesses,celebrities, entertainmentcompanies,consumerproductsandmore.

Marie Isabelle
INSPIRIN G W omen LEADERS MAKING A DIFFERENCE 2021

Catherine Heald

Leading Optimistically in Challenging Times I AM SO LUCKY TO HAVE FOUND MY CALLING IN LIFE “ “
CO VER STO R Y

The global travel industry has been challenged in 2020. Companies who had debt to pay off or negative balance sheets were the hardest hit, and many have a long road to go. With different safety standards in place, a lot of travel itineraries have changed for a lot of people. People, especially those who travel for business and have their livelihood circled around the travel and tourism industry.

Fortunately, Catherine Heald, the Co-founder & CEO of Remote Lands had some excellent years recently, so she was able to save for a rainy day like this pandemic, and that cushion has helped her get through 2020. “When business returns in 2021, we will be stronger than ever and in an even more powerful position to dominate our niche of ultra-luxe Asia travel and private jet expeditions,” says Catherine.

A Distinguished Personality

Catherine enjoys her work daily and it is very important for her to dive

into the little things and simple pleasures of life. “I have a ‘glass half full’ attitude and I am always striving to find the silver lining in everything, even during this terrible pandemic,” she says. She looks up to the great explorer Sir Ernest Shackelton and reveres him as her hero. What astonishes her the most is how his Antarctica expedition in 1916 was a success and none of his men died, against all odds, due to his superb leadership.

“Like Shackelton, I hope my genuine eternal optimism, even during a depressing time like this, has a positive effect on the team and the whole office environment,” shares Catherine.

Talking about the big changes in the travel and tourism industry due to the pandemic, she portrays her opinion about the world borders to be opened so that the people can travel safely. “Vaccines are coming soon, but it will take some time before they are widespread,” Catherine expresses.

The thing that needs to be put into

practice right now is rapid, accurate testing to be performed almost everywhere, from airports to restaurants to stadiums to wedding and party entrances. All people permitted inside will have been tested negative for the virus, so everyone will feel safe and comfortable. “After 911 we all got used to new security rules at airports, and this will be yet another new modus operandi that we will all accept,” she conveys.

She expects that in the long term, people will need to have a more thoughtful and reflective approach towards life after emerging out of this pandemic. People around the world have had time during quarantine to do some real soul searching and thinking about what and who is really important in their lives. They will seek deeper meaning in everything, and this will be reflected in the types of travel experiences they seek.

Sharing Her Wisdom

Guiding aspiring and emerging women entrepreneurs, Catherine explains, “Figure out what it is you absolutely love doing, that you are really good at doing, and more than happy to do seven days a week.” She had spent over a decade in the technology industry and started three software companies, but technology was not actually her calling in life. She did not realize what her actual calling was until she stepped into her early 40’s when she combined her lifelong passion for Asia along with her love for planning extraordinary luxury travels.

Catherine used to do the planning for her family. This excited her the most which led to Catherine’s Eureka moment and evidently, the

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INSPIRIN G W omen LEADERS MAKING A DIFFERENCE 2021

birth of Remote Lands. Since cofounding the company in 2005, she has worked seven days a week and has always remained enthusiastic about her work by starting at her computer at daybreak. “Despite the hard work, I have a well-rounded and balanced life with many interests and friends and an active social life,” describes Catherine proudly

She doesn't place ‘boundaries’ between her work life and personal life and believes that many of the people who are happiest in life do work that blurs the separation between professional and personal.

Enabling Bespoke Journeys

Remote Lands facilitates an experience where the clients find serenity in a journey that fits their pace and follows

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their heart by accommodating any diversion effortlessly.

The team of Remote Lands say, “Seek the remarkable. Seek it in the world you know. But also, in a world that you don’t - Asia.” The company under the guidance of Catherine, provides various services that spell luxury in a different way. The enhanced premium experience makes the customers’ travel plans so fantastic, that they always choose Remote Lands as their trusted travel partner for Asia.

In brief, Remote Lands’ travel itinerary includes more or less a distant, idyllic archipelago, explored by luxury yacht, or unforgettable landscapes viewed from a private chopper in palatial hideaways on secret shores. You might find yourself in the natural habitats of the world’s most famous wildlife parks or in the lap of most welcoming remote mountain ranges among the oldest villages and ancient communities.

Remote Lands provides a journey not only for the body and mind, but also for the soul. It creates an opportunity for deeper, prevailing connection with different places and people for you and the people close to you including the ones you meet along the way. “Seek the soul of Asia with Remote Lands,” invites Catherine, to have an ever-lasting experience in a memorable way

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DR. CELESTE FRALICK

PURSUING HER PASSION FOR DATA WITH PERSEVERANCE

LongbeforeDatabecamethegoldthatitistoday,

therewerepeoplewhoweretryingtomineit, processitandtransformitintocomprehensible content.Itistheirintensefocusthattheomnipresentdata todayisbeingutilizedtodevelopsolutionsinalmostevery industry

Dr.CelesteFralick,ChiefDataScientistandSenior PrincipalEngineer,McAfee,issurelyoneofthem.Her40 yearsofprofessionaljourneybeganasaQuality& Reliability(Q&R)EngineeratTexasInstruments.Herfirst assignmentwastodevelopstatisticalprocesscontrol(SPC) whereshebecameenamoredwithstatisticsanddata. AdditionalQ&RpositionsatFairchildSemiconductorand Medtroniccontinuedtofuelherdata-scienceon-the-job training.ShethenjoinedIntel,andstayedwiththespin-out, McAfee,wheresheworkstodayasChiefDataScientistand SeniorPrincipalEngineer.

McAfeeLLCisadevice-to-cloudsecuritycompanythat providesmanystate-of-the-artsolutionsinbothenterprise andconsumersegments.Ourproductscanbemixed-andmatchedtoprovidetherightsolutiontoanycustomer.With overabillionsensorsacrossmultiplethreatvectorsaround theworldthere’saLOTofdatatomoveandanalyzein milliseconds.

ReadonasDr.CelesteFralickspeakshermindandheart outonmattersthatareclosetoher

•Howdoyoukeepyourselfmotivated?Pleasetellus aboutwhatinspiresyouandwhodoyoulookupto.

Iammostimpressedwithourleadershipteam,including ourCTO(SteveGrobman),andVPofEnterprise Engineering(LyndaGrindstaff)whowerelong-timeIntel employees–itisnottritetosayIfollowedthemto McAfee!Iwasabletohireawickedsmartteamthat

inspiresmedaily,andIamsurroundedbytechieswho wanttocatchthebadguyandseamlesslyprotectus.Itisa verymission-orientedmarket–likemedical,wherepeople feeldriventohelpandserve,andtheairiselectricwith theirpassion.Ikeepmyselfmotivatedbylearningdaily fromeachofthem.

•Sharewithusthemostmemorableandremarkable momentofyourlife,inaprofessionalscenario.Also sharewithusthelowestphaseofyourlifeorthe toughestdealtocrack.

Therehavebeenmany!BeingselectedbyForbesin2018 asoneoftheAmerica’sTop50WomeninTech,presenting thekeynotewithMcAfeeCTOSteveGrobmanatthe2019 RSAconference,creatingamedicalproductgroupatIntel, leadinga150-membercompanytechnicalengineering committee,andchangingtheculturefordataandwomen ateachcompany–well,everyinstancewasincredibly memorable.Asalower-middleclasskidfromsmall-town Alaska,Iconsidermyselfquitelucky,butIhaveworked veryhardtoearnmystripes.

MytoughestchallengewasrealizingIwasblindtoa particularleadershippillar(“enablingotherstoact”per thebook“TheLeadershipChallenge”byKouzesand Posner)thatwaslimitingmysuccess.Youcan’tfixwhat youdon’tknowiswrong.Itwasverydifficultbut, followingmyprojectsand“awakening”,Iwasnotonly awardedthe“mostimproved”trophybutmyprojectswere sosuccessful,Iwaspromotedshortlythereafter.

•Stateusyourmajorachievementsandyourcompany’s achievementsunderyourleadership.

Dataisthelifebloodofourcompanyandweare embracingitsleading-edgescienceandpositiveimpactto ourcustomers’experience.Weleadourindustryinthe

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studyofAdversarialMachineLearning(“ModelHacking”), DeepFakes,andExplainableArtificialIntelligence,to namejustafew.Ourtranslationalresearchinsecurity analyticsaswellasthecreationofanAnalyticCenterof Excellenceenableourproductstobeinnovativewitha minimumoffalsepositivesandfalsenegatives.I’dliketo thinkwehaveenabledMcAfeetobeadata-driven companywithindustry-bestsecurityanalytics,anditis reflectedinourindustryrecognizedhighratings.

•Howdoyouensurethatthere’sahealthycultureatthe workspace?

AsaStage4breastcancerpatient,Iemphasizetoanyone whowilllistentogetamammogram.Itsavedmylife,as doestheevery-three-weekchemothatIenduretostay alive.WhileIaminremission(beyondfiveyears),the constantchemodoeswearmeoutandIhaveuniqueside effectsthatareoftendebilitating.So,healthcomesfirst. Nostress,nonegativity–stayhappy,stayhealthy.Enjoy yourwork,liveeverydaylikeit’syourlast.Itrytoensure thateveryoneIconnectwith–eventhoughIworkvirtual –feelsthesameway

•Whatwouldyouadvisetothebuddingandaspiring entrepreneurs?

Never,EVER,believeanyonewhentheytellyouthatyou can’tdosomething.Staytenaciousandfocused,goafter whatyouwant.Ifyou’vefailed,pullupyourbig-girl pantsandgoafteritagain.

•Whatarethemostimportantlessonsyou’velearned throughoutyourcareerandwouldliketoshare?

Buildyourcareeronyourstrengths,notweaknesses. Lead-don’tmanage:inspire,challenge,listen,encourage, andmodelthebehaviouryouexpect.Don’tstopthinking yourcrazyideas–justimplementthem.Beaduck–let therainrolloffyourback,staycalm,butpaddlelikecrazy togettowhereyouneedtogo.Don’tgetyourknickers twisted–therearemoreimportantthingsinlife.Keep yourbodyandmindhealthy.And,forgoodnesssakes, enjoythejourney.

TheJourneyinaNutshell

Dr.Fralickfoundherselfengrossedwithallthings statisticalassoonasshebeganhercareer.Sheconsiders herselffortunatetolearnfromthebest(likethelateDr JosephJuran);however,in1992shebecamerestlessto

formallylearn.ShebegananMSinBiomedical Engineering,focusedonstatistics,DesignofExperiments, andbioelectricitywhilestillworkingfull-timeandraising twoyoungboys.

SherecallsherIntelinterviewasa‘why-not?’,winging-it, unplannedinterview.Shewasabletoinfluenceamuch largercompanywhileshefinishedherBiomedical EngineeringPh.D.focusedonneuroscience,statistics,and neuralnetworks(NN),atechnologywhichhadsuffereda badreputationforyearsbuthasbecomeincredibly fashionable.Dr.Fralickwasfortunatetobeontheleading edgeoftheircomebackandtransferheracademiclearning toherdailywork.AtMcAfee,herroleistoprovide company-widedatastrategyaswellasleadtheMcAfee AdvancedAnalyticsTeamtotranslateresearchof state-of-the-artsecurityanalyticsintoproducts.

Dr. Celeste Fralick Chief Data Scientist & Senior Principal Engineer
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Inspiring Women Leaders Making a Difference 2021

Women

Womenhavehadhugecontributionsinthe societysincethebeginningoftime,but historicallythey’vebeenkeptawayfromthe nobledomainofSTEMstudies.Thisisthedirectnegative impactofthesocialbiasthatexistsinthesocietywhich viewsSTEMfiledsasmasculinetilltoday.

Althoughtherehavebeenseveralrestrictionsonwomenin thesociety,theyhavestillmanagedtogetpasttheobstacles andmakesignificantadditiontotheSTEMfield.Women havefoughtthroughthediscriminativecultureandemerged aseffectiveleaderstoliterallychangethefaceoftheworld andwehavemanyexamplestoprovethesame.

FlorenceNightingale,avisionarydesignerwhoservedin theCrimeanwarasanurse,designedhospitalsystemsina waythatbroughtdownthedeathratefrom42%to2%. AnothersuchexampleisGraceHopper,anAmerican

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#EqualEverything 19 | May 2021 | www.insightssuccess.com

computerscientistwhowasakeyinventorofCOBOL (COmmonBusinessOrientedLanguage),awidelyused computerlanguage. Wecanfindmanysuchexamplesinthefield,let'slookat thewiderimpactthatwomenparticipatinginSTEMstudies havemade.

Breakingthestereotype

Thelargerimpactthatwomenhavemadebyparticipating inSTEMstudiesisthatithashelpedbreakthemyththat womenlackascientificandmathematicalaptitudeandare limitedtoArtsandotherfields.Theuniquecaliberthat womenpossesshasprovedittimeandagainthatthey’re heretoconquer

ThegenderdisparityinSTEMstudiesisslowlybeing curbedwithwomencominginintoleadershiprolesthatare highlydemandingandprovingtheirworthbysuccessfully deliveringtothechallengesthatcomealongwiththe responsibility Womenalsoprovetobebetterinleadership rolesastheyleadbyexamplewhichstimulates productivity.

Inclusiveproductdesigns

Womenareknowntohavehigheremotionalintelligence whichenablesthemtobesensitivetoothers’needs.This alsoreflectsintheprocessofdesigninginclusiveproducts. Whenwomenparticipateinthedesigningofproducts,they areawareoftheneedsoftheminoritygenders.Gender inclusivedesignsarecuratedwhenwomenareengagedin thedesigningofproducts.Theobservationsthatwomen makeinthesocietymirrorsinthewaytheydesigna productorservicewhichmakestheworldamore empatheticandfunctionalplace.

Havingahigheremotionalintelligencetranslatesinto womenbeingmoresensitiveproductdesignerswhichalso furtherincreasesthedemandoftheproductorservice.

Facilitatesinnovationandglobalprogress

RepresentationofwomeninSTEMstudiesbringsalotof

exceptionalinnovationtothetable.Womeninheritunique perspectiveoflookingattheworldandhencepromote innovationintheworkplace.Theskillsetandtalentof womenhavethepotentialtospeeduptheprocessofglobal advancementintechnologyandinnovation.

TheparticipationofwomeninScience,Technology, EngineeringandMathematicsalsohasthepotentialto addresstheworld’spressingissueslikeenvironmental damage,poverty,foodsecurity,cleanwater,renewable energyandmore.Thisisbecausewomenunderstand sustainabilitywhichstemsfromtheirinherentfeminine traits.

Aglobaltransformationisnotveryfarawaywithmore inclusionofwomenintheSTEMfield.

Roleofempathyinthefield

Womenhaveinbornempathyinthemwhichmakesthem highlycapableintherolesofprovidingcare.Intimeslike theongoingpandemic,womenhavetirelesslyservedinthe medicalsciencesfieldtodelivermedicalassistancetothe population.Inadditiontotheiractiveparticipationinthe researchoftheCOVIDvaccine,womenhavealso effectivelyhelpedtocurbthespreadingvirus.

Evenafteralltheseyearsit'sstillnotacakewalkfor womenworkinginthefield.Theirexceptional achievementshavedefinitelymadeastatementinsucha shortspanoftimebuttheystillstrugglewiththebiasesthat existintheSTEMdomain.

Evilslikegenderdisparitystilllingeroverthefieldafterall theseyearsasSTEMstillhasthereputationofbeingamale dominateddomainofstudies.

Thestructureofsocietystereotypeswomentobeinclined moretowardstheArtsbutitisslowlychangingwithmore emergingfemalerolemodelsinthefield.Thisaccountsfor apromisingfutureforwomeninSTEM.

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Ellen Voie

Pioneering Gender Egalitarianism in Transportation Space

Duringthe'80s,whenboys couldtakeshopclasswhile girlswereonlyallowedto learnhomeeconomics,Ellen Voiebelievedherselftobeluckytobe encouragedbyhermothertodowhat sheliked.Hermotherencouragedher whenEllentookshopclassandlearned woodworking,welding,drafting,and automechanics.

Aftercompletingherstudies,Ellenwas hiredinasteelfabricationplantin 1978.Fromthere,hermanager encouragedhertocompletetheTraffic andTransportationManagement Programandlaterpromotedherasa TrafficManager.

Withheryearsofworkinginthe transportationbusiness,Ellenrealized thattherewasnostrongassociationfor womeninthisindustryandfounded WomenInTruckingAssociationins 2007.

Sincethen,asthePresidentandCEO, Ellenhasbeenleadingtheorganization toencourageandsupportwomeninthe transportationspacehelpingresolve theirissuesandbuildingagenderequalenvironment.

Readthefollowinginterviewwhere Ellenshareshowshewasinspiredto foundWomenInTrucking Organizationandhasbeendriving genderegalitarianisminthe transportationindustry

Briefouraudienceaboutyour journeyasthePresidentandCEOat WomeninTruckingAssociation.

Istartedmycareerbyworkinginthe draftingdepartmentofasteel fabricatingplantdesigningmaterial handlingequipment.YearafterwhenI wasreadytomoveonmymanager encouragedmetopursue'Trafficand TransportationManagement'program andwaslaterpromotedasTraffic Manager.

Iwasresponsibleforbringingtheraw materialsintotheplantsandfor shippingthecompletedproductsoutto ourcustomers.Ialsooversawhiring, firing,andmanagingthedriversforthe trucksownedbythecompany

Afterovertwentyyearsofworkingin thetruckingsector,Iwashiredforthe positionofExecutiveDirectorof TruckerBuddyInternationalwhereI ledtheprogramforsixyears.Then,I wasrecruitedbySchneiderNationalto leadtheirretentionefforts.Myjobwas toinitiatecorporate-levelprograms designedtoattractandretainnontraditionalgroups,suchaswomen.

Atthetime,Iwascompletingmy pilot'slicense,andIbelongedtoan organizationforfemalepilots.Itstruck methattherewasn'tasimilargroupfor womeninthetruckingindustry;so,I startedone.

Thatwasin2007whentheWomenIn

TruckingAssociationwasformed.I tookalotofinspirationfromthe femalepilot'sorganization,alsotapped intothepeoplewhosupportedthis mission.Ihadagreatteamwhoshared mypassion,andweputtogethera fantasticstaff,board,andsupport group.Hereweare,nearlytwelveyears later,withasuccessstoryIcouldnever haveimagined.

Enlightenusonhowyouhavemade animpactinthetransportation industrythroughyourstrongholdin theindustry.

AttheWomenInTrucking Association,ourmissionisto encouragemorewomentoenterand succeedincareersinthesupply chain.Webelieveourhighrenewalrate reflectstheimportanceofwhatwe offertoanyonewhojoins.

Topromotegenderdiversityinthe truckingindustry,wehadtofindaway tomeasuredesiredoutcomesand providebestpracticesforcompanies lookingforgreaterdiversity We partneredwithCarriersEdgetocreate aDiversityandInclusionIndexto measureandsetbenchmarksforall areasofinclusion.Thisisanongoing projecttorecognizethosecompanies whoareachievingmorebalancein theirhiringandpromotingpractices. Tocontinuethenetworkingand educationalopportunities,weare creatingWITChapterssoyoucanmeet inyourlocalorregionalarea.

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Anotherwayonecanstayinvolved rightnowistoparticipateintheonline EngagePlatformonourwebsite.It'sa waytolearn,connect,andfindothers whosharesimilarexperiences.Weare spendingagreatdealoftimeand resourcestomakethisprogrammore user-friendlyandinteractive.

Along-termgoalhasbeentohavea DriverAmbassadorProgram.Wehired KellylynnMcLaughlin,atraining engineeratSchneider,Inc.Her companyagreedtobrandhertractor andtoallowhertoworkforWITone weekeachmonth.Walmartdonateda trailerwhichiscurrentlybeing retrofittedintoamobiledisplayfor educationalandprofessionalvisitsto schoolsandevents.

Walmartalsoapproachedusabout recognizingtopfemaledrivers,soin 2020wecreatedafemaledriverofthe yearprogram.Ourfirstrecipientwas SusieDeRidderwhohasfourdecades ofexperienceasaprofessionaldriver andisbasedinCanada.Weare currentlylookingforthenext FemaleDriveroftheYear,sovisit ourwebsitetosubmita nomination.

Inspiring Women Leaders Making a Difference 2021

Beinganexperiencedleader,share withusyouropiniononhowthe adaptationofnoveltechnologiesin yournichemarkethastransformed theindustryandwhatmorecouldbe expectedinthenearfuture?

Theinteriorcaboftoday'struck resemblesyourcarmorethanyou realize.First,thetruckhasbeen designedtobemoreergonomically correctforallbodysizes,whichmeans womenarenowmorecomfortablein thedrivingseatthaninthepast.

Today'strucksarealsosafer The opportunitiesareendlesstoprovide technologytoreducedrivererrorby relyingonthesedevices.Frompersonal safetytosafetyontheroad,thereare moreopportunitiestomakeourroads

saferforallofus.

Personalsafetyisalsoaconcern. Insteadofexperiencingworker'scomp claimsfromcrankingdolliesorpulling thehoodopentoinspecttheengine,we nowhavedevicesthatraiseandlower thelandinggearwiththepushofa button.Thereishydraulicsthatopens themassivehoodandevencamerasthe showwhetheryourkingpinhasbeen securedornot.

Thetechnologyremovesmuchofthe physicalstrengthneededtooperatea tractor-trailerinthepast.Thisallowsus toattractandkeepmorewomenas wellasmenwhopreferaless physicallydemandingjob.Eventhe burdenofloadingandunloadingthe cargohasbeenautomated,andthe responsibilityhastypicallybeen transferredtotheshipperandreceiver insteadofthedriver.

Thetruckingindustryhasadopted advancedtechnology;notonlyto complywithgovernmentregulations buttoreduceitsfootprintonour ecologicalresourcesaswellasmake thejobmuchsafer

Takingintoconsideration,the currentpandemic,anditsimpact onglobaleconomies,howareyou drivingyourorganizationto sustainoperationsandensuring thesafetyofyouremployeesat thesametime?

LastJanuary,beforeweknew thatapandemicwould foreverchangeourindustry (andtheworld!)we initiatedsomeprogramsto advanceourmissionin thecomingyears.

We intend to make the trucking industry a more diverse and inclusive environment
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Becauseofthepandemic,ourdrivers wereexperiencingbothphysicaland emotionalchallengesontheroazd.We partneredwithESPYRtoofferour driversfree24/7accesstomental healthcounselorsandhealthcoachesto keepthemsafeandhealthywhile alleviatingsomeofthestressesthey wereexperiencing.AmazonandTotal TransportationofMississippi graciouslyfundedtheseservices. Asthepandemicprogressedintothe summerandfall,wedecidedto acceleratetowardsourmissionby transformingtheconferenceandExpo intoavirtualevent.Thiswasnotan easytask,butwithhundredsof participants,wereceivedapositive response.However,ifthe circumstancesallow,weplantosee theseandmanymoreparticipantsin personthisyearinDallas,Texasin November

Currently,weareworkingwiththe CDCtoprovideinformationtoour membersoneverythingfromCOVID19andwhattoexpect,howtoprotect yourselfandyourfamily.Wearealso givingourmembersinformationabout vaccination.Additionally,wehelp shippersbetterunderstandhowto accommodateprofessionaldriverswho entertheirfacilities.

Whatisyouropiniononadopting genderegalitarianismfroma leadershipperspective?

WearecurrentlycreatingaDiversity andInclusionIndexsoourmembers canlearnbestpracticesandusethe dataforbenchmarking.Ultimately,we wanttousetheannualindextohonor theindustryorganizationsthatpromote diversityandinclusion.

Forthatreason,theboardofdirectors attheWomenInTruckingAssociation determinedthatweneedtoknowifwe aremakingadifferenceinthisindustry. So,wedecidedtocreateourownWIT Index.

First,wepairedwiththeNational TransportationInstitute(NTI)which

graciouslyaddedaquestiontotheir quarterlywagesurveys.Theyasked carriersforthepercentageoffemale over-the-roaddrivers.

ForthosewhorespondedtotheNTI survey,theaveragepercentageofoverthe-roaddriverswhoarefemalewas 7.13%in2017andincreasedto7.89% in2018.

In2019,wepartneredwith Freightwavestoconductasurveyto determinetheindustry'sparticipation ofwomenastechnicians,safety directors,managers,andprofessional drivers.

Overall,therespondentsreportedthat womenmakeup10%ofalloverthe roaddrivers.Wealsolearnedthatonly 4%ofdieseltechniciansarewomen andthatabout38%offleetsafety professionalsarewomen.

IntheUnitedStates,womencurrently comprise7.4%ofallCEOsinFortune 500companiesandabout26%ofall boardseats,despiterecentlegislation toestablishdiversityquotas.

TheFreightwavessurveyfoundthat femaleexecutivesintruckingmakeup 36%oftheleadershipintransportation andjustover45%ofnon-executive employees.

Eachyearwealsoexaminethe publiclytradedtruckingcompaniesby partneringwithMemphisUniversityto conducttheresearch.In2020,ofthe fourteenpubliclytradedcarriers' womencomprised22%oftheboard directorseats,butonly9%ofthe leadingexecutives.

Wehavereinforcedwhatwelearnedto encouragetheemploymentofwomen inthetransportationindustry,to addressobstacles,andtocelebratethe successesofthewomenwhohave becomevisibleandinfluential. Nowthatwecanmonitorthedata,our goalistoseethenumbersincreasein allareas.Weintendtomakethe

truckingindustryamorediverseand inclusiveenvironment.

Wheredoyouenvisionyourselftobe inthelongrunandwhatareyour futuregoalsforyourcompany?

Ourgoalistohaveoneyear's operationsbudgetinreserve.Athird partymaintainsallouraccounts payableandreceivableactivity,andan annualauditensuresthirdparty reviewsallfigures.

Wehadathirdpartyconductamarket assessment,andmorerecently,we completedamembercommunication survey Weinterviewedcurrent, potential,andlapsedmembersto understandbetterhowwecanboth attractandretainbothcorporateand individualmembers.

Thegoalistocommunicateandthen listen.Wewanttohearfromour members,andwewanttomakethe associationbetterbasedonthat feedback.

Anotherareaoffocusismember value.Thenumberonereasonpeople joinisfortheopportunitytonetwork andtomeetotherwomen(andmen) whohavesimilarrolesinother companies.Oneinterestingfactis6% ofourmemberssaidtheyjoined because'Ellenmotivatedthem'to becomeamember

Thefinalconcernoftheboardisthe WITbrand.We'vealwaysheardthe commentthatpeopleassumethe organizationisforfemaledrivers.We representallwomenwhoworkinthe truckingindustry.Infact,driversarea verysmallpartofourorganizationin numbers,despitebeingasignificant focusincreatingchangeinthe industry

25 | May 2021 | www.insightssuccess.com
Marina Tognetti
28 | May 2021 | www.insightssuccess.com
Founder and CEO

Marina Tognetti

Empowering Professionals through Digital Language Training

Adecadeago,noonewould havethoughtthatthewhole worldwillhavetoadopt everything-digitalovertraditional–fromgroceryshoppingtobankingto education.However,theongoing COVID-19pandemichascertainly acceleratedtheimpendingdigital transformation,compellingboth consumersandbusinessestoacceptthe onlinebrandpresence.

Whilelearningandadoptingthisnew normalwasatoughertaskformany, graduallypeoplestartedtorealizethe advantagesofdigitalplatformstomeet theirneedsandenhancetheirskills duringthepandemic.Consideringthat thesuddendigitaltransformationwas tougherformanybrands,fewwere alreadyastepaheadbyadoptinga technologicalapproachattheright time.

mYngleisonesuchcompanythathas beenbyparwithitscustomized languagetrainingprogramsthrough videoconferencingin45different languagesanytime,anywhere.The company'svirtualclassroomsenable learnerstotakeclasses24/7.Theoneon-onelessonswithhighlyqualified nativecoachesandrelatedtothe learner'sjobpositionhavebeen anotherkeyfactorinthecompany's growthinashortperiod.

MarinaTognetti,theFounder,and CEOofmYngle,explainshowthe platformhashelpedlearnersclimbup thecareerladderbyhoningtheirskills. “mYngleisthesolutionforbusy professionalswhoneedlanguage trainingtobesuccessfulintheir internationalbusinessandfor Companiesthatwantgreatlearning resultsandatransparentand controllablelearningprocesstomake theirinvestmentasuccess,”says Marina.

Readthefollowinginterviewwhere Marinasharesherjourneyofbeingan entrepreneur,howthecompanyhas survivedthroughtheongoingCOVID19pandemic,alsoherviewsongender equalityinthetech-entrepreneurial world.

Briefouraudienceaboutyour journeyasthefounderandCEOof mYngle. Iamatechentrepreneur,founderof myngle.com,butthepassionfor entrepreneurshipcamelateroninmy career

WhenIgraduatedfromUniversityit wasanerawhenentrepreneurshipwas notverycommonforacademics.Ibuilt firstasuccessfulcareerbylarge multinationals,Procter&Gamble, Philips,SaraLee,TheBoston ConsultingGroup,andeBay;living

andworkingindifferentCountriesand gotanMBAfromINSEAD.

Itwaswhenworkingasaconsultanton aprojectoninternetstrategythatIfirst sawthepotentialoftheinternetto disruptentireindustriesandchange foreverthewaywebuy/sell/interact.I hadtobepartofthat!

Enlightenusonhowyouhavemade animpactintheeLearningspace throughyourexpertiseinonline languagelearning?

Whenwestarted,wewerepioneering, amongstthefirsttoprovideone-to-one teachingofalllanguagesoverthe internet.NowCOVID-19has completelychangedtheworldaswe knowit,causingmajordisruptionto manybusinesses.Whilemanyofthe traditionalofflineplayershavebeen challengedbythissuddenshift, mYnglewasalreadyinthe'rightplace'. Webuiltonyearsofexperienceand knowthatmigratingexistingclassroom trainingprogramstodigitalisnotjust themereapplicationofexisting technologysolutions.Rather,it requiresamorefundamentalrethinking ofthetotallearningexperience,from trainerstocontent,totheblendedform. ThatiswheremYngleismakingan impact,keepingaheadinthisdigital transformationbyconstantly innovatingandpursuingthebest possiblequalityandresults,educating

29 | May 2021 | www.insightssuccess.com

Inspiring Women Leaders Making a Difference 2021

themarketonthedifferencebetween improvisedsolutionsandyearsof expertise.

Beinganexperiencedleader,share withusyouropiniononhowthe adoptionofnoveltechnologiesin yournichemarkethastransformed theeLearningindustryandwhat morecouldbeexpectedinthe future?

EvenbeforeCOVID,the(language) trainingmarketwasalreadyinthe transitionfromofflinetoonline,the shiftacceleratinginthepastyears.This ageofquarantines,socialdistancing, andremoteworkingfast-trackedthe trend,onlineeducationbecamein manycasestheonlypossiblewayof learning.

Nowcustomersarediscoveringthe advantagesofvirtualeducation comparedtothetraditionalonesina physicalclassroom.Itoffersthesame results,butsignificantlymore convenientintermsofflexibility-with lessonsavailable24/7andflexible scheduling-aswellasthepossibility ofbenefittingofskillsofteachersthat arenotlocatedingeographical proximity.Thesebenefitsgobeyond theshort-termlimitationsofthe lockdown,modernizingtheworldof education.

Ibelievethattheadoptionofonline solutionswillcontinuepost-pandemic andthatonlinelearningwillaccelerate overthenextmonthsoryears.L&D budgetswillshiftfromofflineto online,andlearnerswhoembrace onlinelearningduringthesedifficult circumstancesmaysticktoitafterthe pandemichaspassed.Onlinelearning willbeanintrinsicpartofthenew normal.

Takingintoconsideration,the currentpandemic,anditsimpacton globaleconomies,howareyou

drivingyourorganizationtosustain operationsandensuringthesafetyof youremployeesatthesametime? Overall,forourstaff,workdidnot changemuchwhilemovingtoremote working.Manyofourkeyprocesses werealreadydoneatdistanceso,asa company,weareusedtomanaging remoteteams.

CRMandprogramminghavealways beenoffshore,andoursalesstaffhas alwayscovereddifferentgeographical marketsfromonecentrallocation.I usedtosaywhenbuildingour organization: “If our customers can learn a language at distance, we should be able to also run a company at distance.” So,inthatrespect,we wereatanadvantagecomparedto manyothercompaniesoperatingmore traditionally

Whatgotamplifiednowwiththe lockdowns,isthatemployees'wellbeingisevenmorevital,and encouragingandsupportingemployees throughthistimeisalmostmore importantthanproductivity.It'sabout support,empowerment,empathyto keepasenseofbelonging,letour peopleknowthatweareinthis together.

Thismeanshavingasteadystreamof communication,fromthemanagers andbetweenteammembers,tokeep peopleupdatedonacurrentsituation andfurtherstrengthenvirtual connectivityandculture.

Whatisyouropiniononadopting genderegalitarianismfroma leadershipperspective? Itiswellknownthatwomenhavea greatcapacityforleadershipand gender-diverseboardshaveapositive impactondifferentmeasuresoffirm performance.Yet,menstilloccupy adisproportionatenumberofleadership positions.

Thesamecanbeseenintech entrepreneurship.Womenareas innovativeandcompaniesrunby womenareassuccessful,yetonly5% oftechstart-upsareownedby women.Thisleaveswonderingwhatis keepingwomenfromtheseroles. Inbothtechentrepreneurshipaswell climbingthecorporateladder,oneof themainissuesisthatwomenoftendo nottakethefirststep.Ibelievethatthe mainreasonislackofconfidence, whichtranslatesintounconscious'fear offailure'.Byshowingexamplesof truestoriesandthe'how',wecanmake itmoreaccessible.

ThatiswhyIaimtobearolemodel forotherwomenintech,butan accessibleone,tryingtogiveagenuine pictureofwhatittakestobealeader andanentrepreneur,theupsanddowns thatweallhavebutfewwanttoshare.

Whatwouldbeyouradviceto buddingentrepreneurswhoaspireto ventureintotheeLearningindustry? Inthiseraofrapidtechnological evolutionand,morerecently,COVID19pandemicchallengingallthestatus quo,entrepreneursintheeLearning spacemustredefinetheirrolesand drawondifferentsetsofskillstobe abletofacethechallengesahead. Thismeanshavingastrongvisionto setthedirectionbutatthesametime beabletoadaptandchangetokeepthe businesssuccessful,anticipatingand navigatingchallengesofarapidly evolvingsegment.

Italsomeansbeingabletounderstand whatisneededtoprovideagooduser experience,thewaythetrainingis delivered,theteaching,content,aswell asinteraction.Inresponsetothe increaseindemandforonlinetraining, manytraditionalplayershavebeen rushingtofindaquickfix,moving theirexistingsolutionsonline.

30 | May 2021 | www.insightssuccess.com

Goodremotetraining,however,isnot justamatterofaddingatechsolution forthevirtualclassroomandmovinga teacherfromaphysicalclassroomtoa computer,butitrequiresawholenew setofexpertiseandcapabilities differentfromthoseofoffline education.

Howdoyouenvisionscalingyour company'soperationsandofferings in2021?

Ibelievethattheintegrationof informationtechnologyineducation willbefurtheracceleratedandonline educationwilleventuallybecomean integralcomponentofeducation.

FormYngle,thismeansthatweneed tokeeponinnovatingandpursuingthe bestpossiblequalityandresults,also educatingthemarketonthedifference betweenimprovisedsolutionsand yearsofexpertise,sothatwecankeep onbeingaheadinthisdigital transformation.

Webuiltonyearsofexperienceand knowthatmigratingexistingclassroom trainingprogramstodigitalisnotjust themereapplicationofexisting technologysolutions.Rather,it requiresamorefundamentalrethinking ofthetotallearningexperience,from trainerstocontent,totheblendedform. Wewillkeeponimprovingthiswhile aligningwiththisgrowingmarket trend.

Thekeytooursuccessisaligningwith whatcustomerswant.Constantfocus oncustomersandtheirneedsareone ofourkeystrengthsandwhatwill allowustodifferentiatefromthenew playersthatstillhavetoprovetheir value.

In this era of rapid technological evolution and, more recently, COVID-19 pandemic challenging all the status quo, entrepreneurs in the eLearning space must redefine their roles and draw on different sets of skills to be able to face the challenges ahead

31 | May 2021 | www.insightssuccess.com

Five Ways to

Educate Employees

about Workplace Discrimination

32 | May 2021 | www.insightssuccess.com

Discriminationisanunethicalpracticeof prejudicingothersbasedongender,race,religion, color,orage.It'sconsideredharmfulforthe society.Oncesomeonehasundergonediscriminationor harassment,itgeneratesfeelingsofhumiliation,distrust, mortification,embarrassment,shame,indignity,disgrace. Peopleoftengetisolatedandstarttoliveinsolitude.

Awarenessisrightlycomplyingwitheducation.Weobtain educationtoworkingoodcompanies,andcraveforupright reputation,standardoflivingandincome.Employeesareas importantasaproductofacompany.Manypeopleare discriminatedwaytoobeforetheyjointheirfirstjob.

Thedecreaseinemploymentratehasincreasedthe discriminationrateintotheworkplacesinorganizations.As peoplearegettinglessjobopportunities,andoncetheyget ajobthentheyjudgethemaccordingtotheirskillsor experience.Becauseof‘competitivediversity’inevery aspectpeoplewitnessworkplacediscrimination.Ithas becomeasensitivetopictodiscuss.Oneshouldmake peopleawareaboutthisgrowingdilemma.

Followingisalistofaspectsonwhichthediscriminationis carriedout.

BasedonRetaliation–Whenanemployeeprotestsfor employers'wrongdoing.Theyarediscriminatedbecause theyhaveraisedvoiceagainstthehigherauthority This factorranksatthetopintermsofworkplaceemployee discrimination.Whenanemployeeopensupaboutwhathe hasbeenfacing,thestereotypicalimageisformedforthat particularperson.

BasedonSex-Genderdiscriminationcanbeseenin workplaceswheremalesarestillindominantpositionthan females.Thereiscompetitionintheworkplace,whena

The Roots 33 | May 2021 | www.insightssuccess.com

womanoramancompeteswellenough,othersstartholding him/herover.Genderdiscriminationiswidelywitnessedall overtheglobe.

Race–Peoplebelongingtodiversecultures,cometowork atasameplace.Peoplereflectattitudes,behaviorand moralsbasedonwheretheybelong.Employeesarestill judgedbasedontheirrace.Whenanativeofeastern countryworksinwesterncountries,thenthepeoplearound thatareatypecastthem,justbecausetheybelongfromeast.

Color–Therehasinevitablybeenaconstantscrimmage whenconsideringblacksandwhites.Discriminationbased oncolorisexperiencedbytheemployees.

Age–Themiddle-aged,experiencedemployeesthinkthat theyknowmoreabouttheworkthanthelessexperiencedor freshers.Onthisbasistheytryharassingthenew employees.

NationalOrigin–Onthebasisofnationaloriginpeople frequentlymakeassumptionsandjudgementsdepending uponthecountry’sreputationworldwide.

Religion–Itisoneofthecontroversialfactors.The employeesgenerallyfacediscriminationdependingontheir religion,caste,creed,sect,orgrouptheybelongto.

Theabovefactorsarethemainreasonsfordiscrimination acrosstheinstitutionsworldwide.Hereistheantidiscriminationlaw.

'TheCivilRightsAct,theAgeDiscriminationin EmploymentAct,andtheAmericanswithDisabilities Actprohibitdiscriminationinemploymentonthebasis ofrace,color,sex,ethnicorigin,ageanddisabilities'.But still,theyarevictimsofdiscrimination.

Thereisastrongneedforemployeestogetawareaboutthe workplacebias.Itisnecessarythattheyshouldknowwhat todowhensuchthingsarehappeningaroundthem.Howto raisevoicewhentheyareharassed.Everyoneisbornequal. Herearefivewaystoeducateemployeesaboutworkplace discrimination:

1)Makingthemawareabouttheconsequences,harms whenoneundergoesdiscriminationbyothers.Everyone possessesfeelings,whenbeingharassedtheemployeesfeel humiliated.Subsequentlythenexttimetheydonotinteract

astheyusedto,becausetheyhavethefeelingof embarrassment.Theyshouldbeinformedabouttheeffects ofharassment,thenthefurtherstepshouldbetraining. Gatherqualifiedtrainersandappointthemtoinstructabout allthethingsanemployeemustdoorknowabout workplace.

2)Theemployeesshouldreceiveweeklynewsletters informingabouttherulesandregulations,andtoabide themthoroughly Thoseupdatesshouldbediscussed conciselyintheworkplace.Conductinginteractive discussionsabouthumansuffering.

3)Televisionprograms,documentariesorshortfilmsshould beshown,describingtheabovediscussedaspectsina structuredstorylinevideo.Humansareabletoconnect emotionallywhentheyseevisualsalongwithsound.There isamorerealisticchanceoflearningandunderstandingthe issuesondeeperlevel.

4)Real-lifeexamplestoriesshouldbediscussedinthe workplace.Whenemployeesgetawareaboutthereal-life examplesofthepeoplewhosufferedwithdiscrimination, thentheygettoknowitbetter Also,theycansharethe outcomesorexperiencesofpeoplewhowereonceavictim ofdiscrimination.

5)HRplaysanimportantroleinidentifyingthedifficulties facedbytheemployees,theyshouldeducatethemwiththe helpofsoftskillstraining.SoftSkillsaretheattributes whichhelpapersontodevelopskillsonhowtointeract effectively.Havingthisskilltaught,manygettheideaabout howtodulyregardtheircolleagues.Askingthemtoreport anykindofmis-treatmentthattheyexperienceinthe workplace,andcomplainingittotheorganization’s complainsection.

Discriminationandharassmentcanbedonebythe employeesworkingtogetherorthehigherauthorities associatedwiththeprofiles.Itcanbeseennotonlyinthe workplacesbutinpublicplaces,events,meetings,etc. Discriminationisdeeplyrootedintothehumansociety The diversityissuchthatlargegroupsofsocietieshavedifferent perceptionsoverothers,hencecreatingscopeandchances fordiscrimination.Iftheemployeesaswellasthepeoplein thatenvironmentarewellacquaintedwithpropereducation andtraining,thenwecandefinitelyseebettertreatmentand equalityamongthemall.Theworldcouldbeabetterplace leavingnoplaceforgrating.

34 | May 2021 | www.insightssuccess.com
Rodrigues Nicole Nicole Rodrigues Reimagining PR & Marketing, Driven by Innovation
36 | May 2021 | www.insightssuccess.com
Founder and CEO

Ambition—theessentialcatalystthatenablesan alignmentbetweenpassionandexpertise—iswhat drivesanyindividualtowardsaccomplishing whatevertheyaspirefor

We’vealwaysread,heard,andwatchedstoriesofpeople andcompanieswho’veaccomplishedgreatthings.Buthave youeverbeencurioustoknowaboutthosestorytellers who’vebeenstrivingtomakethesestoriesreachtheright people?

Well,thisstoryhereisaboutonesuchtelleroftales–NicoleRodrigues,theFounderandCEOofNRPR Group.

Sincethestartofhercareer,Nicolehasbeenpassionate aboutreimaginingandredefininghowtheartofpublic relationsisdoneinthemodernera,whichledhertolaunch herveryownstrategicpositioningfirmoutofBeverlyHills in2014.

FastforwardtoJuneof2021,NRPRGroupiscelebrating itsseventhanniversary,atruemilestone,consideringthe numberofbusinesses(especiallyself-funded,femaleownedstartups)thatfailintheirearlyyearsand/orduring challengingtimeslikethepandemic.

“We’veaccomplishedthisbenchmarksuccessby continuallyrootingourselvesintothemostdisruptive approaches,emergingtechnologies,resilientthinkingand industry-firstserviceofferingsthatgrantourclientsbest-inclasssupport,strategyandresults,”saysNicole. AsCEO,Nicoleconsidersherroletomorecloselymirror thatofagame-winningcoachandmentor,whopushesher A-teamtobethebestofthebestandwintop-tiercoverage trophiesonbehalfoftheclients.

Sheworkscloselywiththem,dayinanddayout,tohelp enhancetheircritical-thinking,solution-mindedstrategies andhelpcultivateanexpert-levelunderstandingofthe industry,clients,mediamembers,andthetargetaudiences theyaresupporting.

NRPRfostersaworkculturethatischallenging, empowering,andenjoyablewhiledeliveringpowerful resultsandexceedingclientexpectationsthroughitshighest standardsofexcellence.“We’vealwaysoperatedwithinour corevaluesoftransparency,integrity,andtenacitywhich hasconsequentlyelevatedouragency’sreputationtothatof aninnovativeindustryleader(asevidencedbythe multitudeofawardstheteamhasreceivedfromprestigious

I consider my role to more closely mirror that of a game-winning coach and mentor, who pushes my A-team to be the best of the best and win top-tier coverage trophies on behalf of our clients.
37 | May 2021 | www.insightssuccess.com
“ “

Inspiring Women Leaders Making a Difference 2021

organizationssuchasHermesCreativeAwards,theStevie AwardsandtheRaganandPRDailyAwardprograms),” addsNicole.

RedefiningBenchmarks

Havingservedmarqueeleadersacrossindustriesfrom startupstoFortune500companies,NRPRoffersindustry disruptive,end-to-endmarketingandpublicrelations services,includingstrategicmessagingdevelopment, integratedmarketingcommunicationsandcampaigns, digital/socialmediamarketingactivities,influencer relations,executivethoughtleadershipdevelopmentand videocreation/distributionservicesforitsentireclient roster

Thecompany’smostrecentbrandedbusinessventure, NRPRBusinessProductions(BizPro™),isthefirst offeringofitskindwithinthepublicrelationsspaceto provideclientswithcomprehensivebusinessdevelopment services,includingfullconcept-to-closelaunchsupport, legalentitycreation,brandidentity,designand investor/partnermatchmakingandmanagement(among manyotherservicesoutlinedwithinitsportfolio).

NRPRhasscaledtowhereitistodaythroughitsreadiness toevolve,adaptandelevatealongsidechangingindustry, consumer,andmediatrends–andhasactivelyexpandedits servicesportfolio/offeringstomeetclientneeds,increase theirvisibility,impacttheindustry,andpositivelydisrupt howtheartofpublicrelationsisdoneinthemodernera.

OvercomingAdversities

WhenaskedaboutthechallengesthatNRPRfaceddueto thepandemic,andhowtheymanagedtotriumphthese challenges,Nicolesays,“Thepandemicbroughtchallenges andopportunities,inequalmeasure,toNRPRandour clients.”

“WhenCOVID-19firsthituslikeithittheworld,wewere abletogetgrittyandcreativeinthefaceoftheunknown, ratherthanallowourselvestobeoverwhelmedbythe collectivestressanduncertaintywewerefacing.”

“Wehelpedourclientsadaptpowerfulbrandmessagingand pivottheirofferingstoreflectthe‘newnormal’,ratherthan advisingthemtostandstilluntilthecrisispassed.Since NRPRhasalsobeenanearlyadopterofwork-from-home policiesandsolutionsthatenableseamlesscollaboration fromanywhere,themid-pandemictransitionto100% remoteworkacrossdispersedlocationswasaseffortlessas possible.”

“Eventhougheverysingleteammemberhadto simultaneouslymusclethroughthepandemic’simpacton his/herpersonallife,theyeachledbyexampleandhelped make2020oneofNRPR’smoststandout,successfuland scaledyearstodate(andagainstallodds),includingseveral clients,service,staff,andawardwins.”

“WheneverwedoreturntoourBeverlyHillsofficeforinpersonoperations,theteamwillremaincommittedtothe safetyofthemselvesandofothersbypracticingallpossible precautionsandprotocolswhileworkingtohelpourclients meet/exceedtheiroutlinedbusinessgoals,”addsNicole.

OpinionsthatMatter

Whenaskedforheropiniononhowtheadoptionofnovel technologieshastransformedthePRandMarketing industry,andwhatcouldbeexpectedinthefuture,Nicole explains,“NRPRrepresentsandsupportsseveral cutting-edgeorganizationsthatarepropellinginnovation acrosstheindustriesoftechnology,medicine,finance,NFTs anddigitalentertainment,amongstothers.Assuch,our teamworkstirelesslytostayontopofemerging technologies,platformsandresourcesthatenableusto matchpacewithourclients’innovationandreflectitas powerfullyaspossibletothemarket.We’vebeenearly adoptersofintegratedtechtools(suchasOnclusive,Cision, Meltwater,Slack,Zoom,Monday.comandothers)that enableustocommunicate,identify,trackandanalyze industrydataandresultsgarneredforclients,whichmany otheragenciesofoursizedonotyetleverage.”

Whenitcomestoadvocatinggenderegalitarianismfroma leadershipperspective,asaself-funded,solofemale businessownerofLatinAmericanandMiddleEastern descent,Nicolehasalwaysheldinclusion,representation, anddiversityascorevalues,bothpersonallyand professionally

“Ialsobelievethatgender-rolestereotypescanholdpeople backfromachievingtheirtrue,inherentpotential–and thus,Ihaveproudlybuiltadiverse,multidimensionalteam oftop-tiertalentthatspansthecultural,religiousand gendergamut.Werecognizeandvaluetheuniquestrengths, skills,backgroundsandexperienceseachpersonbringsto theNRPRtable,knowingwecanalllearnfromevery singledifferentiator,”sheadds.

BequeathingKeystoSuccess

Inheradvicetobuddingentrepreneursaspiringtoventure intothePRandCommunicationsniche,Nicolesays, “AspiringentrepreneurswithinthePR&Communications 38 | May 2021 | www.insightssuccess.com

sectormustrealizeafewkeythings beforeembarkingonthejourney:First, realizethatnothingtrulyvaluableever comeseasy Yoursuccesswillmatch theamountofeffort,energy,hardwork andsacrificeyouarewillingtoputinto yourwork.Second,educateyourself oneverysingletaskand/orroleofthe companyyouarebuilding,soyoucan moremeaningfullytrainandempower thosewhowilltakeonthoserolesafter you.Third,evenbusinessownersneed mentorsandtrustedadvisors.Fourth, leverageyour‘freetime’todigdeep intoresearchandself-educationabout yourindustry,competitors,value propositionanddifferentiatorsto strategicallypositionyourselfinthe marketanddevelopmeaningful messagingtotellyourstorywell.”

“Truly,oneofthemostimportant qualitiesofsuccessfulentrepreneursin anyindustryistheenthusiastic willingnesstoforevercontinue learningandimproving,understanding thatyoudonotknoweverythingbut canlearnanything,”Nicoleexpresses.

OnaConstantJourneyForward Talkingabouthervisionforscaling NRPRGroup’soperationsand offeringsin2021,Nicolestates, “NRPRwillcontinuetoevaluate markets/trendsandlookforsoftware toolsthatwillhelpustoserveclients. Wewilladdservicesasneededtohelp clientstofulfilltheirpublicrelations, socialmedia,digitalmarketing,and branddevelopmentrequirementsand meetbusinessgoals.”

“In2021,wehavealreadyaddedseven newclientsandfivenewteam members.IenvisionNRPRas continuingourcommitmenttoclients, mediaprofessionals,andourteam memberstocreateamutually beneficialscenario,whereallparties aresatisfiedwiththeinteractionand results,”concludesNicole.

39 | May 2021 | www.insightssuccess.com

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