The Most Innovative Facility Management
Companies Transforming Tomorrow
Companies Transforming Tomorrow
A Legacy of Leadership and Elevating Professionalism Through Attire
Successful CEOs are those who have the ability to inspire and motivate others, to build strong teams, and to lead by example.
- Cyril Ramaphosa
Facilitymanagementisundergoingaprofoundtransformationasbusinessesembrace
innovationtocreatesmarter,moreefficient,andsustainableenvironments.In2025,the roleoffacilitymanagementcompaniesextendsfarbeyondmaintenance—theyarenow keydriversofoperationalexcellence,energyefficiency,andworkplacewell-being.
Inthisedition,werecognizeThe10MostInnovativeFacilityManagementCompanies TransformingTomorrow—organizationsthatareredefiningindustrystandardsthroughcuttingedgetechnology,data-drivensolutions,andsustainabilityinitiatives.Thesecompaniesare integratingIoT,AI,andautomationtooptimizebuildingperformance,reducecosts,andenhance occupantexperiences.
Withastrongfocusonpredictivemaintenance,smartinfrastructure,andeco-friendlysolutions, thesepioneersarerevolutionizingfacilitymanagementtoalignwiththedemandsofthefuture. Fromcommercialspacesandhealthcarefacilitiestoindustrialcomplexesandsmartcities,theyare ensuringthatworkplacesandpublicspacesremainsafe,sustainable,andhighlyfunctional.
Whatsetsthesecompaniesapartistheirabilitytoadapttoanevolvinglandscapewhile prioritizingefficiency,innovation,andcustomer-centricsolutions.Byleveragingdigital transformationandESG-drivenpractices,theyarenotjustmanagingfacilities—theyareshaping thefutureofsmartandresilientinfrastructure.
Aswecelebratetheseindustryleaders,weinviteyoutoexploretheirgroundbreaking contributionstofacilitymanagementandhowtheyaresettingnewbenchmarksforoperational excellence.Theirvisionandcommitmenttoinnovationarepavingthewayforasmarter,more connectedtomorrow
A Legacy of Leadership and Elevating Professionalism Through Attire
ABM Industries abm.com Company
CBRE Group, Inc. cbre.com
Enerbrain enerbrain.com
EY (USA) ey.com
Mind Facility Management mindproptech.com
NEST Integrated Facili es Management enternest.com
Proxyclick proxyclick.com
Pruden al Overall Supply pruden aluniforms.com
Sodexo sodexo.com
TAD Total Facili es Management tad m.com
Featuring
Sco Salmirs CEO
Bob Sulen c Chairman and CEO
Giuseppe Giordano Founder and CEO
Aparna Bhat Jaime Pire Founder & CEO
Rob Almond Chief Execu ve Officer
Gregory Blondeau Founder John Clark CEO
Sophie Bellon Chairwoman of the Board of Directors and CEO
Mohamed Bakhit, CEO
Osama Osman, COO
ABM is the trusted leader in the comfort and safety of shared environments, across a diverse set of industries.
CBRE the global leader in commercial real estate services and investments.
Enerbrain was created to reduce the energy consump on of HVAC systems through smart cloud solu ons and IoT technologies.
EY gives you the confidence to shape the future and create new value by reimagining and realizing transforma ons across the en re enterprise.
Mind Facilty Management specializes in the management of buildings, communi es, and people with a strong focus on the impact on the planet.
NEST is the pioneer of the Integrated Facili es Management (IFM) industry.
Proxyclick provides so ware solu ons for workplaces, people, and assets around the globe, including more than 40% of Fortune 500 companies.
Pruden al distributes for the world’s best manufacturers ensuring you the best available branded uniform and facility products.
Sodexo is a leading global employee benefits and engagement partner that opens up a world of opportuni es to help people enjoy more of what really ma ers.
Tad is a Total Facili es Management Service Provider, focuses on delivering a complete suite of both hard and so offerings to companies across North and East Africa.
Prudential recently released its inaugural Environmental, Social, and Governance (ESG) report, highlighting its performance in resource usage, waste management, and carbon emissions reduction.
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JohnClark CEO PrudentialOverallSupply
The Role of Uniforms in Brand Identity and the Impact of Workwear on Company Image and Employee Morale!
Amanufacturingindustry'sfloor
humswithactivityand committedpersonnelwear uniformsthatrepresentprideand professionalism.Eachgarment conveysastoryaboutanorganization's loyaltytoqualityandservice,bothof whicharecriticalcomponentsofits brandidentity
Thinkaboutasocietyinwhich individualsfeelempowered, workplacesaresecure,andefficiencyis valued.PrudentialOverallSupply,a forerunnerintheuniformandreusable textilesectors,hasmadethisdreama reality
Asbusinessesplantoimprovetheir imageandoperationalefficiency, choosingthecorrectuniformprovider maymakeallthedifference.Thisis wherePrudentialcomesin,altering howbusinessespromotethemselves aroundtheglobe.
PrudentialOverallSupplywasstarted in1932byJohnD.Clark,grandfather
ofthecurrentCEOJohnClark,and hasbeenprominentintheuniform rentalindustryforgenerations.
Withanaimforexcellence,thefirm hascontinuallysuppliedbest-in-class solutionsfororganizations,providing high-qualityworkwear,safety uniforms,careergear,andassociated services.Prudential'sfocuson improvingitsclients'imageatthe greatestpossiblevaluehasearnedita reputationasareliableindustry partner
Prudential'seffectgoesbeyondits primaryindustry.Thebusiness's loyaltytoenvironmentalsustainability isdemonstratedbyitsCleanGreen certificationandeffortstodecreaseits carbonimpact.Prudentialhasmade tremendousprogresstowardreducing wasteandpromotingeco-friendly practicesbyprioritizingreusable textilesoverdisposables.
Furthermore,Prudential'ssupportfor itsemployeesisunparalleled.Witha richhistoryandapromisingfuture,the firmexemplifieshowafamily-owned businesscanprosperandmakeagood differenceinanever-changingworld.
Prudential's singular shareholder structure allows us to prioritize customers and employees without the pressure of stock market demands.
Let’s know more about the company:
LeadingPrudentialOverallSupply intotheFuture
JohnservesastheChiefExecutive OfficerofPrudentialOverallSupply,a family-ownedcompanythathas thrivedfor92yearsdespiteeconomic challenges.Underhisleadership, Prudentialhasmaintaineditsdebt-free statuswhileadheringtocorevalues thatprioritizecustomerandemployee satisfaction.
Heisproudofthecompany's achievementsanditsinnovative approachtogrowth.Theorganization continuestoshareitssuccessstory, showcasinghowitoperateswith integrityandcommitmenttoquality service.AsPrudentialevolves,John continuestogrowandinnovatetobe anevenbettercompanythanitis today.
PrudentialwasfoundedonApril11, 1932,byJohn’sgrandfather,JohnD. Clark,outofagarageinLosAngeles, initiallyprovidinguniformlaundry servicestothegrowingenergyand automotiveindustries.
Overtime,thecompanyexpandedits servicestoincludeuniformrentals, laundering,facilityservices,and cleanroomrentalgarmentservicesto thehi-techindustries.Today, Prudentialservesmorethan30,000 customersthroughouttheUnitedStates andPuertoRico.It'stheirhumble beginningsandcommitmentto excellence,integrity,andsustainability thathavecontributedtoPrudential’s growthandsuccess.
Prudentialiscommittedtoexcellence in:
• Deliveringqualityserviceand productsthatmeetorexceed customerrequirementsandearn customersatisfaction.
• Developingallteammembersto achievetheirfullpotential.
• Providingasafe,clean,and efficientworkenvironment.
• Conductingallbusiness relationshipswithintegrity
Prudentialisdistinguishedthroughits missionstatement.Thismission centresaroundcustomersatisfaction, employeewell-being,safety,and integrity.Prudential'ssingular shareholderstructureallowsitto prioritizecustomersandemployees withoutthepressureofstockmarket demands.
DanClark,theownerandchairmanof theboard,activelycontributesto improvingservices,drivenbythe legacypasseddownfromhisfather andhiscommitmenttocontinuingthe businessthroughitsthird-generation leadership(JohnClark).
HistoryandEvolutionover9 decades
Tellthecustomerexactlywhatwecan andcannotdo.Then,doeverythingwe havepromisedandexpectafairprice forourservices.Ifwealldothis,we willgrow,retainourcustomers,and prosper.-JohnD.Clark(Founder)
Prudential’sapproachtobusiness centresaroundtheirfounder’s statement.DanClark,Chairmanofthe Boardadds,“Ifwedotherightthings forouremployeesandcustomersand
holdourselvesaccountable,thenwe willachievethegoalsandresultswe setoutfor.”
PrudentialOverallSupplyhasevolved fromaone-manoperationduringthe GreatDepressionintoanationalbrand servingNorthAmerica.Thecompany hassuccessfullyexpandeditsservices toincludeuniformrentals,laundering, andcleanroomsolutions.
Prudentialhasmarkedsignificant achievementsinitspursuitofquality standards.Thecompanyproudly attainedISO9001:2015certificationin 2023,distinguishingitselfastheonly nationalindustriallaundrytoachieve thisstandardforbothcleanroomand industrialservicesacrossallprocessing locations.Thecleanroomoperations havebeenISO9001certifiedsince 1996,andthiscertificationhasbeen maintainedevenasadditional cleanroomoperationswereintroduced overtheyears.
Since2012,Prudentialhasalsoupheld CleanGreencertification,reflectingits commitmenttoenvironmentally responsiblepractices.
Withlocationsin15statesandPuerto Rico(servingtheUSnationallyforits
cleanroomdivision),Prudential continuestothriveasaprivatelyheld, debt-freecompanycommittedto qualityandcustomersatisfactionwhile celebratingits92ndanniversary
Prudentialprovidesacomprehensive productofferingtoenhancetheir customers’imageandmeettheirneeds. Theseincluderentallaundryservices forworkwearuniforms,casualwear, fire-resistantclothing,floormats, wipingtowels,facilityservices products(gloves,paper,soap,and relateditems),andspecialized cleanroomgarmentprocessingrental services.
Asafamily-ownedandoperated company,Prudentialhasmaintaineda strongcommitmenttoitscorevalues throughoutitshistory Thecompany's family-orientedapproachandintegrity setitapartfromcompetitors, resonatingwithbothcustomersand employees.Asaprivatelyheld organization,Prudentialmakes collectivedecisionsthatprioritizethe well-beingofitscustomersandstaff.
Prudential has a proven track record of assisting customers in enhancing their image and addressing business needs. ‘ ‘ ‘ ‘
Sinceitsinceptionin1960,Prudential CleanroomServices(PCS)hasbeenat theforefrontofprovidingsuperior cleanroomreusableapparelservices. Whatstartedasahumbleendeavour hasflourishedintoarenownedNorth Americanentity,servingawide spectrumofindustriessuchas pharmacycompounding,bioscience, pharmaceuticals,medicaldevices, semiconductors,aerospace,battery manufacturers,andotherindustries workingincontrolledenvironments.
ByutilizingPCS'sservices,businesses gainaccesstovalidatedsterile gowningandessentialancillaryitems crucialformaintainingcleanroom standardsandensuringaccurate gowningprocedures.Thisnotonly reinforcescleanroomstandardsbut alsobolstersoperationalefficiencyand regulatorycompliance.
Onedistinguishingfeatureof PrudentialCleanroomServicesisits unwaveringcommitmenttoexcellence. Theorganizationtakesimmensepride inbeingthesolenationalprovider,
withalllocationscertifiedtotheISO 9001:2015standardforbothcleanroom andindustrialprocessinglocations.All PCSfinalgarmentitemsarefinished andpackagedinanISOClass3 cleanroom.
Itssterileproductisvalidatedatasixlogreductionthroughgamma radiation—1,000,000:1bioburdenrisk reduction.Witharichhistoryasan industrypioneerlikeitscontributions toIEST(InstituteEnvironmental SciencesandTechnology)standards development,coupledwitharelentless pursuitofimprovementyearafteryear, PCSoffersunparalleledvalueasa trustedcleanroomgarmentservice partnertodeliverunmatchedquality andreliability
Prudential'ssteadygrowthand geographicexpansionoverthedecades canbeattributedtoseveralkeyfactors. Firstandforemost,beingafamilyownedandoperatedbusinesshas providedthemwithalong-term perspectiveandunwavering commitment.Thiscontinuityallows Prudentialtomakestrategicdecisions alignedwithitscorevaluesandvision.
This extensive experience fosters strong customer loyalty, enabling Prudential to attract and retain clients by offering reliable and cost-effective services. ‘ ‘ ‘ ‘
Anothercriticalfactorisitsdebt-free approach.Byavoidingdebt,Prudential maintainsfinancialstabilityand flexibility Thisfreedomfromdebt enablesthefirmtoinvestinexpansion effortswithoutconstraints.
Moreover,Prudentialwiselyreinvests companyprofitsbackintothebusiness. Ratherthandistributingallearningsto shareholders,itallocatesasignificant portiontowardinnovation, infrastructuredevelopment,andgrowth initiatives.Thispracticefuelsits expansionandensureslong-term sustainability.
Lastly,strategicacquisitionshave playedapivotalrole.Byacquiring otherlaundries,Prudentialhas successfullyexpandeditsfootprint, includingtheEastCoastindustrial servicesmarketentry These acquisitionsprovideaccesstonew customerbasesandenhance operationalcapabilities.
Insummary,Prudential'sfamilyorientedethos,financialprudence, profitreinvestment,andstrategic acquisitionshavebeeninstrumentalin sustainedsuccessandgeographic reach.
Prudential'ssteadfastdedicationto safety,cleanliness,andemployee developmentplaysacrucialrolein deliveringhigh-qualityservicesand products.Thecompanyprioritizes safetyacrossitsfacilities,withmany plantsstrivingfortheesteemed VoluntaryProtectionProgram(VPP) "Star"certification,whichreflects rigoroussafetystandards.Thisfocus notonlysafeguardsemployeesbutalso boostsoverallproductivity.
Prudential’sfirstpermanentquartersinLosAngelesin1935
Cleanlinessisanotherpillarof Prudential'soperations,asawellmaintainedworkplaceenhances efficiencyandproductquality.By ensuringahygienicenvironment, Prudentialguaranteesthatitsofferings meetthehigheststandardsbasedon specificindustryrequirements.
Moreover,Prudentialinvests significantlyinemployeedevelopment throughtrainingandmentorship, empoweringstafftoprovide exceptionalservice.Thisinvestment translatesintosuperiorproductsand increasedcustomersatisfaction. Overall,Prudential'sholisticapproach, whichincludesintegrityinbusiness relationships,reinforcesitsreputation forexcellenceandreliabilityinservice delivery
Prudentialhasaproventrackrecordof assistingcustomersinenhancingtheir imageandaddressingbusinessneeds. Aprominentexampleisitspartnership withtheSanDiegoZoo,arenowned not-for-profitorganizationestablished in1916.Thezoofacedchallengesfrom apreviousuniformprogramsupplier suchasmissinggarments,subpar uniforms,andexcessiveinventory Prudentialimplementedtailored solutionstoresolvetheseissues effectively
Keystrategiesincludedassigninga dedicatedCustomerSales RepresentativeandaKeyAccount Managertoensurepersonalizedservice andpromptresponsestothezoo’s uniquerequirements.Prudential's Vista,CA,facilitywasdedicatedtothe zoo,enhancingstockroom managementandquickturnaround timesforemployeeuniforms.
Throughthiscommitmentto excellenceandreliableproduct delivery,Prudentialhasfostereda successfulpartnershipwiththezoofor overadecade,significantlyimproving operationalefficiencyandsupporting thezoo'smissionofenvironmental stewardshipbyutilizingreusable textiles.
Prudentialremainsattheforefrontof industrytrendsandcustomerneeds throughseveralstrategicinitiatives. Thecompanyhasconsistentlybeen recognizedonSellingPower's"60Best CompaniestoSellFor"listforseven consecutiveyears,reflectingits excellenceinaligningpeople, processes,andtechnologiestocreate anoutstandingsalesorganization.
Astrongfocusonenvironmental stewardshipisevidentasPrudential utilizessignificantlylesswaterand energycomparedtotraditionalhome washanddisposableoptions.The companyalsoexceedsindustry averagesincarbonfootprintreduction andhasachievedCleanGreen CertificationthroughTRSA(Textile RentalServiceAssociation).
PrudentialhasintegratedRadioFrequencyIdentification(RFID) technologyintoitsgarmenttracking system,enhancingitsabilitytodeliver industry-leadingservice.This innovationimprovesinventory accuracy,streamlinesdatacollection, andprovidesreal-timevisibilityfor merchandiseinventories,boosting customersatisfaction."Prudential’s technologicalinnovationwillcontinue tosetusapartfromourcompetition. RFIDisthemostmodernmethodof uniformtracking,givingourcustomers superiorinsightintothelocationand historyuse,"saidJohnClark,CEO.
Additionally,Prudentialrecently releaseditsinauguralEnvironmental, Social,andGovernance(ESG)report, highlightingitsperformancein resourceusage,wastemanagement, andcarbonemissionsreduction.These effortsunderscorePrudential's commitmenttoinnovationand customersatisfaction,ensuringthatit effectivelymeetstheevolvingneedsof itsclientele.
PrudentialOverallSupply,established in1932,boastsarichhistoryinthe uniformandreusabletextileindustry, positioningitselfasatrustedprovider ofhigh-qualitysolutions.This extensiveexperiencefostersstrong customerloyalty,enablingPrudential toattractandretainclientsbyoffering reliableandcost-effectiveservices.
Thecompany'ssolidreputationasan industryleaderalsoplaysacrucialrole inattractingtalentedemployeeswho seekstabilityandexpertiseintheir workplace.Prudential'scommitmentto exceptionalservice,continuous growth,andinnovativeinitiatives furtherenhancesitsappeal,ensuringit meetstheevolvingneedsofboth customersandemployeesalike.The company'sconsistentgrowth, certifications,andinnovativeinitiatives furthercontributetoitsappealinboth customerandemployeemarkets.
Integrity is doing the right thing, even when no one is watching.
C . S . L E W I S
Driving
Inaworldthatcansometimesseemdisconnected,caring servesasthethreadthatweavestogetherthefabricofour society.Whenwecareforoneanother,wefosterasenseof belongingandunity.Wecreateahavenforvulnerability, allowingpeopletoexpresstheirtrueselveswithoutfearof judgment.
ThisnurturingofcaringembodiesMind’scommitmentto makingadifferenceinthelivesofindividuals, communities,andtheplanet.WithJaimePire,Founder andCEO,theirjourneybeganwithaprofoundbeliefthat caringisnotlimitedtohumanconnectionsalonebut extendstotheveryenvironmentweinhabit.
ForMindFacilityManagement,caringisnotjusta buzzword;it’sawayoflife.Theycreateanurturing ecosystemthatempowerstalentsandfosterscompassion withinaclose-knitcommunity.Byharnessingdataand cutting-edgetools,Mindempowersbusinessestomanage withgenuinecarefortheirteamsandend-users.
Mind’smissionextendsbeyondbusinessgoals;they’re devotedtocaringfortheplanet,buildings,andliving environments.Sustainabilityandenvironmentalprotection areatthecoreoftheirethos,translatedintoactionthrough theirHuMindinitiative.FacilityManagementandteam managementbecomeforcesforpositivechange,leavinga greenerlegacyforgenerations.
Atrailblazerintheindustry,MindFacilityManagement embracestechnologyasSpain’sfirstdigitalnativecompany inthesector TheirgroundbreakingMindApptechnologyis anall-in-onesolution,managingrealestateservices, curatingunforgettableworkplaceexperiences,andfostering sustainabilityforbothemployeesandcompanies.
Withatalentedteamofover27professionalsandofficesin MadridandGijón,MindoffersaSoftware-as-a-Service
(SaaS)solutionformanagingservicesinofficebuildings andresidentialrealestate.Theirboutiquemanagement serviceguidescompaniesthroughtransformativedigital journeys,unlockingtheirfullpotentialinthedigitalera.
Today, we will delve into how Mind is shaping the future, guided by its founder and CEO, Jaime Pire!
Mindensuresthatitsservicesaretailoredtomeetthe demandsandneedsofeachclientbyprioritizingactive listeningasthefirststepinanyproject.Thisapproach allowsMindtodevelopandimplementproductsthat perfectlyalignwiththespecificrequirementsofitsclients.
Asasoftware-as-a-servicecompany,Mindofferscomplete flexibility,adaptingtotheever-changingmanagementneeds ofeachclient.Withateamofprofessionalsboastingover 20yearsofexperienceinrealestateassetmanagement, Mindisequippedtoprovidehighlypersonalized consultancyandfacilitymanagementservicestoaddress eventhemostspecificneeds.
Furthermore,itemploysbusinessintelligencestrategiesto empowerclientswiththeabilitytoanticipatebusiness opportunitiesandeffectivelynavigatechangesandtrends withintheirphysicalassetsandhumanresources.This methodologyisnotonlyappliedtoexistingclientsbutalso allowsMindtoprospectnewclientsandoffer comprehensiveturnkeysolutions.
Initially,Mindwasestablishedasaspecialized technologicalsolutionforthecomprehensivemanagement ofbuildingsandrealestateserviceswithinthebusiness sector Thisincludedfeatureslikeaccesscontrol,workspace management,andteleworking-relatedadvice.However,in responsetogrowingdemand,Mindhasexpandedits servicestotheresidentialmarket,seizingtheopportunityto enhancethequalityoflifeforresidentsandfoster connectedandaccessiblecommunities.Itsspecialization nowencompassesaccesscontroltools,reservationand
requestmanagement,communityexperiences,facility availability,conciergeservices,andstreamlined communicationchannels.
AccordingtoJaime,theentireincidentmanagement processisefficientlyhandledthroughtheapp,bothinthe residentialandprofessionalmarkets.Userscaneasilyand quicklyreportanyincidentsthatoccurintheproperties. Onceanincidentisreported,thepropertymanagertakes chargeandactivatesthenecessaryprocessestocarryoutthe requiredrepairswiththerelevantsupplier
Oncetheissueisresolved,itisdocumentedintheapp throughtheincidentrecordcreatedbytheuser.Thiscreates completetraceabilityoftheentireprocess,including resolutiontimes,whicharedigitallyrecordedand accessibleforfuturereference.Thisstreamlinedapproach ensuresthatallpartiesinvolvedstayinformedandcan easilytracktheprogressofincidentresolution.
Asaleadingtechnologicalsolutionprovider,Mind understandstheimportanceofstayingabreastofindustry trendsandembracingemergingtechnologiestoenhanceits services.ConceptslikeBigData,DeepLearning,and generativeArtificialIntelligenceholdgreatsignificancefor theMind,andtheyactivelyexploreandtestpotential implementationsoftheseconcepts.Theirgoalisto continuouslyimprovetheirserviceandenhancethe managementcapabilitiesofferedtotheirclientsthrough theirplatform.
OneofthemostchallengingprojectsforMindhasbeenthe transformationofitsbusinessfromservingthecorporate sectortocateringtotheresidentialmarket.Afterseveral yearsofimplementingthistransformation,theydetecteda newtrendintheresidentialmarket.Thisledtodiscussions withpropertymanagersofhigh-endcommunitiesfacing challengesinmanagingservicesandsharedspacesin residentialbuildings.Managingtemporaryrentals, especiallyinluxurycoastalareaswithfrequenttenant turnover,alsobecameaconcern.Themainissuesraised wereprovidingconvenientservicestoresidentsandtenants, suchasmanagingaccesstocommunityservices,reporting problems,andfosteringcommunityengagement.
Mindrealizedthattheirappandplatformcouldbeadapted toaddresstheseneedsintheresidentialsector.Promptedby thisrealization,theydevelopedtailoredsolutionsforthe residentialmarket.Mindisalreadyworkingwithitsfirst residentialcustomers,andtheoutcomehasbeensuccessful thusfar Thistransformationhasopenedupnew opportunitiesforMindandallowedthemtoextendtheir positiveimpactontheresidentialcommunitiestheyserve.
Earlierthisyear,Mindachievedasignificantmilestoneby obtainingBCorpcertification,atestamenttoits commitmenttosocialandenvironmentalimpact, transparency,andcorporateresponsibility This accomplishmentshowcasesMind’sgenuinededicationto caringforpeopleandtheplanetwhiledrivingpositive changeonaglobalscale.BybecomingaBCorp,Mindhas joinedathrivingcommunityofmorethan6,000likemindedcompaniesthatprioritizethewell-beingof individuals,communities,andtheenvironmentovermere profits.
AsapartoftheBCorpcommunity,Mindanditsfellow membersundergoacomprehensiveevaluationand verificationprocesseverythreeyears,assessingtheir performancenotonlybasedonfinancialdatabutalsoon theirpositivecontributionstosocietyandtheenvironment. ThiscertificationreinforcesMind’smissiontomakea difference,notjustwithintheirorganizationbutalsointhe widerworld.
Mind’scommitmenttosustainabilityisfurtherexemplified throughitsHuMindinitiative.HuMindleveragestheMind platformtodrivepositiveenvironmentalchange.Integrated intotheMindApp,HuMindallowsuserstomonitortheir carbonfootprint,includingtrackingtheirtransportation choicesforcommuting.
Mind’splansforHuMindareevenmoreambitious,asthey workonincorporatingthemeasurementandprogressofthe 17UnitedNationsSustainableDevelopmentGoals(SDGs). Thisstrategicmovewillenableanycompanytoassessand enhanceitspositiveimpactontheplanet,fosteringamore sustainablefutureforall.
Whenadvisingaspiringentrepreneurs,Jamieemphasizes theimportanceofpersistenceanddetermination,regardless oftheindustrytheychoose.Havingclearobjectives,
meetingdeadlines,andbeingresponsivetopotential investors’inquiriesarecrucialelementsforsuccess.
Onecrucialaspectthatentrepreneursshouldconsideristhe typeofinvestmenttheyseekfortheirstartup.Iftheyprefer aninvestorwhoisnotactivelyinvolvedinthebusiness,a specificapproachshouldbetaken.Ontheotherhand,if theyrequiresupportwiththebusinessplanandday-to-day guidance,theymayneedtosacrificesomeindependence andautonomyinmanagement,butitcanprovetobea viableoptionforgrowth.
Intheproptechindustry,therearestillampleopportunities forgrowthandinnovation.Whilethesectormaynotbe highlydigitizedduetoitsoperationalnatureandorigins, thispresentsentrepreneurswithachancetoactivelylisten, identifyneeds,andproviderelevantsolutionsthatcan revolutionizetheindustry.
Mindisathrivingcompanywithanimpressiveturnoverof 5.5million.Theirambitiousgoalnowistofurtherexpand theirpresenceinboththecorporateandresidentialmarkets withinSpainandbeyonditsborders.Alreadytakingstrides towardsinternationalexpansion,Mindhassetitssightson keylocationssuchasMiami,theDominicanRepublic,and
upcomingventuresinDubaiandSenegal.Withaclear visionanddetermination,Mindispoisedtomakea significantimpactintheglobalmarketandcontinueits successfuljourneyofgrowthandinnovation.
Inresponsetothegrowingdemandandpositivefeedback fromnumeroussatisfiedusers,Mindhasexpandedits servicestocatertoawiderangeofneeds.Theeffectiveness ofthisversatilesolutionhasbeentestifiedbynumerous testimonials,affirmingitsimpact.Withendlesspossibilities, Mindoffersfullcustomizationtotailoritsservicesprecisely toindividualrequirements.Thisadaptabilityensuresthat everyusergetsthemostoutoftheirexperiencewithMind, makingitatrulyvaluableandeffectivesolutionfora diverseclientele.
Acomprehensivefacilitymanagementstrategyis
quiteimportantfororganizationsseekingto optimizetheirphysicalassetsandseekimproved operationalefficiency.Suchastrategyworkslikearoadmap guidingfacilitymanagementinkeepingitwellalignedwith businessgoalsbutusingresourcesoptimally Withthese multiplecomponents,awell-structuredfacilitymanagement strategyleadstotheultimatesuccessofanorganization.
Thisdefinesfacilitymanagementstrategyasthecore explanationofhowanorganizationwillmanageitsphysical environmentsandassets.Itgoesbeyondmeremaintenance andsafetyprotocolrange,fromenergymanagementupto spaceoptimization.Ratherthansupporteveryday operations,itfocusesontheproductivityandinnovationenabledenvironments.Focusingonproactivemeasures overreactivefixesmakesassetlongevitylongerand reducestheoperationalcost.
A practical facility management strategy includes the following critical elements:
Assessmentoftheexistingfacilitiesisthefirststepin formulatingthefacilitymanagementstrategy This encompassestheevaluationofthestateofcurrent buildings,equipment,andsystemsthatrequireupgrades.
Thisyieldresultsofwherestrengthandweaknesscurrently lie,thusdecidingwhatshouldberenewedormaintained appropriately
• ClearGoalSetting:Specific,measurable,achievable, relevant,andtime-bound(SMART)goalsare important.Thesegoalsmustbeinlinewiththe organization'soverallmissionandvision.Well-defined objectivesgivedirectiontothefacilitymanagement strategyandmeasuresuccessovertime.
• SpaceOptimization:Effectiveutilizationofspaceisa criticalneedinanyfacilitymanagementplan. Organizationsshouldthinkofhowtheycanchange theirworkspaceinresponsetoever-changingneeds-for example,throughhybridworkmodelsormore teamwork.Properplanningofspacemeansnotonly utilizationbutalsoemployeesatisfactionand productivity.
• PreventiveMaintenance:Themaintenanceprocess shouldbeproactiveinordertoreducetheperiodof downtimeandprolongthelifespanofequipment. Routineschedulesformaintenancehelpavoid breakdowns,thusmakingsurethatfacilitiesfunction withoutexpensiveinterruptions.
• Energymanagement:Withmoreandmoretalksheard todayaboutsustainability,energymanagementcanbe saidasamajorfactorinfacilitymanagementstrategies. Toreduceconsumptionwhileloweringoperational cost,organizationswillhavetoinitiateenergy-efficient practicesandtechnologiesaspartofit.
Modernfacilitymanagementcannotaffordtoavoidusing technology.Throughsoftwaresolutionsthatcanmonitor performanceinrealtime,predictmaintenance requirements,andprovidedataanalysis,thedecisionmakingprocessisdramaticallyimproved.Thisallows facilitymanagerstotracktheirperformancemetrics, streamlineoperations,andenhanceteamcommunication.
Italsoincludestheriskmanagementofpossiblerisksthat maybecausedbythefacilityoperations.Thisincludes safetyplanning,conductingscheduledchecks,andensuring theregulatorystandardstoprotectemployeesandcompany resources.
BudgetingandResourceAllocation:Precisely,ahighly detailedbudgetistypicallyproducedtoshowpreciselyhow moneyshouldbeallocatedtowardmaintenance,updating, andthecostsofoperationtoensurethateachdimensionof thefacilityisadequatelybackedupforultimate sustainability
Thedefinitionofthefacilitymanagementstrategyleadsto thenextstep:itsimplementation.Thatrequiresaplanand coordinationinvolvingallteamsoftheorganization.There hastobeclearcommunicationonallstakeholders'rolesand responsibilitiesforeffectiveexecutionofthestrategy
Thestrategyshouldbeperiodicallyreviewedandupgraded consideringchangesinsituation,ororganizationalneeds. Thisallowstheorganizationstotrackperformanceagainst predeterminedgoalsandtakenecessarychangesintheir facilitymanagementpractices.
Abalancedfacilitymanagementstrategyhasnumerous benefitsfororganizations,suchas:
• ImprovedOperationalPerformance:Properresource optimizationandprocessstreamliningcanleadto betterproductivitylevels.
• Costbenefits:Preventivemaintenanceandenergysavingpracticeswouldyieldgreatbenefitsinthelong run.
• IncreasedEmployeeSatisfaction:Awell-maintained facilitycreatesahealthyenvironmentofworking, enhancingmoraleandincreasingretention.
• Sustainability:Sustainablefacilitymanagementwill helptoconservetheenvironmentandboostthe reputationofthecorporatehouse.
• RiskManagement:Efficientriskmanagementprevents risksthatmightdamagethehumanresourceaswellas theassets.
Completefacilitymanagementstrategyisnotabout maintainingthephysicalspacebutratheraholistic approachtowardstheorganizationalmission,keepingin mindmaximumresourceoptimizationthatshoulddevelop themaximizedefficiencylevel.Maintenancewillnotbe introducedinsuchtechnologiesthroughcarefulassessment andgoalsettingthatwillpreventsuchintegratedwithinan organization'ssystemallowingthepreventionofarisk managementsetupthatcanbemanagedforoperational needsnotonlytodaybutwayintothefuture.Organizations putthemselvesupforsuccessinthisever-changing businessworldbyhavingtheseelementssetupwithintheir facilitymanagement.
Reconceptualizing the Standards of Distinction in the Commercial Terrain of Eastern Africa!
Therearenumerousaspectstoconsideranddutiesto completewhenrunningabusiness.Itcanbe difficulttokeepupwitheverythingonyourown, fromensuringthatyourfacilitiesareworkingattop efficiencytomanagingtheday-to-dayoperationsofyour workforce.
Fortunately,organizationslikeTADspecializesinoffering comprehensivefacilitiesmanagementservicestobusinesses throughoutEasternAfrica.Tadhasbeencommittedto providingawiderangeofproductsgearedtohelpbusinesses growandthrivesinceitsinceptionin2015.
TAD,basedinthebustlingcityofKhartoum,Sudan,has alteredthefacilitiesmanagementsceneviaitsconstant commitmenttoexcellence.Overthelastfouryears,the companyhassignificantlyextendeditsactivities,acquiring areputationasoneofthemostrecognizedfacilities managementprovidersinEasternAfrica.
Withadynamicteamofoverathousanddedicated professionals,TADhascollaboratedwithrenowned nationalandinternationalorganizationsoperatinginthe region.Notablepartnershipsincludeindustrygiantssuchas Ericsson,Zain,BankofKhartoum,UnitedCapitalBank, DalFood,variousNGOs,andseveralembassies.These allianceshaveenabledTADtoestablishitselfasatrusted partnerforcompaniesseekingtop-tierfacilities managementsolutions.
TAD’ssuccessliesinitsrazor-sharpfocusoncommercial realestate.Thecompanyspecializesinunderstandingand meetingtheuniquerequirementsofbusinesses,corporations, andcompaniesseekingtailoredspacesthatalignperfectly withtheirneeds.Leveragingthelatestadvancementsin computer-aidedfacilitiesmanagementsoftware,TAD
employsCAFMTEKfromHITEKtodevelopanddeliver customizedservicelevelagreementsthatconsistently exceedclientexpectations.
ThecomprehensivesuiteofservicesofferedbyTADcovers bothhardandsoftfacilitiesmanagementaspects.From ensuringthesmoothoperationofessentialsystemsand infrastructuretoprovidingimpeccablesupportinareassuch assecurity,cleaning,landscaping,andmore,itleavesno stoneunturnedindeliveringtop-qualityservices.
UnderthetransformativeleadershipofCEOMohamed Bakhit,andCOOOsamaOsman,TADhasachieved remarkablemilestonesandgarnerednumerousaccolades. Bakhit’sstrategicvision,combinedwithhispassionfor excellence,haspropelledTADtotheforefrontofthe industry,settingnewstandardsforfacilitiesmanagementin EasternAfrica.
Let us delve more profoundly into their odyssey of triumph and eminence!
The field of Facili es Management has transformed into a recognized profession. However, there is a significant gap in the market when it comes to service providers and the quality of service delivery.
Sinceitsestablishment,TADhasdevelopedaclearvision thatcentersaroundbecomingahighlyrespectedand sophisticatedorganizationintheregion,offeringintelligent, sustainable,andtop-tierservicesthroughoutEasternAfrica. Throughouttheirjourney,theyhavedemonstratedan
impressivetrackrecordofsuccessfullyexecutingtheir plansinSudan,andarenowexpandingintonewmarketsin EgyptandSouthSudan.Withateamofover1500welltrainedfull-timeemployeesandcutting-edgecomputeraidedfacilitiesmanagementsoftware(CAFMSystem),they areabletoeffectivelyintegratepeople,places,andprocesses throughtechnology Theirbusinessmodelhasproventobe aresoundingsuccess,meetingandexceedingtheirclients' expectationswhileremainingflexibleandresponsivein implementingcontinuousimprovementandcorrective actionsforeachandeverycontract.
Priortoinitiatinganycontact,theteamensuresthatthey comprehendtheclient'sneedsandexpectationsby conductingthoroughresearchusingappropriate questionnairesforeachdepartment.Themanagersofthese departmentsaregiventhefreedomtooutlinetheirrequirements, expectations,boundaries,andconcerns.Thisinformationis thenusedtoshapetheservicedeliverymodelthatis specificallytailoredtomeettheaforementionedconcerns. ThisplanisclearlyexhibitedinthecleaningandPlanned PreventiveMaintenanceplans,wherebyallrequirements areincorporatedintothesystem.KeyPerformance Indicators(KPIs)areestablishedforthecontract,andan escalationmatrixisdevelopedtoaddressany inconveniencesorproblemsthatmayarise.Theteamalso conductsaquarterlysatisfactionsurveythroughtheir QHSEdepartmenttoevaluatecustomersatisfactionand makenecessaryimprovementstotheirservicedelivery model.
Fornewcontracts,it'scrucialtostartbyloggingintheir PPMandcleaningplans.Thisrequirescapturingandcoding allassetsandlocations.ScheduledtasksandPPMmakeup asignificantportion(80%)offacilitymanagementservice workloads.Byperformingthisservicecorrectlyusingthe righttools,people,andtiming,serviceproviderscanreduce assetbreakdownsandcomplaintsfromunsatisfiedcustomers, whichistheirmainfocus.Additionally,theyestablishclear communicationchannelswiththeircustomersforanyadhoc activities,suchasACbreakdownsorflooding.Anagreeduponresponsetimeforeachtypeofproblemisthen establishedbasedoncustomerrequirements.Thisiswhat theycallreactivemaintenancetasksforhardserviceor requestedactivitiesforsoftservice.Responsetimeis measuredinthreedifferentcategories:attendtime,contain time,andfixtime.Alltypesoftimesareagreedupon,and
thisispartoftheSLAandKPIsofthecontract. Implementingthismethodologywillimprovethelevelof serviceandtherelationshipbetweentheserviceprovider andthecustomer,transformingitfromavendor managementschemetoatruepartnership.Thisbeliefina successfulpartnershipapproachistheessenceofthis business,asfacilitiesmanagementservicerequiresthiskind ofrelationshiptoberobustandsuccessful.
TheirbeliefintechnologyanditsROIdrivesthemtoadopt smartsolutions.Bytransitioningfromablindapproachto 360-degreevisibility,theyaimtobecomepioneersinFM. Similarly,switchingfromreactivemaintenancetoproactive maintenancewiththehelpofIoTandsmartsystemswill positionthemasindustryleaders.Toachievethesegoals, theyhaveinvestedinatechnologydepartmentandhiredthe rightpersonnelsinceJanuary2022.Theteamhasbeen diligentlydevelopingsolutionstoservicedeliveryproblems, evaluatingprosandcons,andpresentingsmartsolutions. Forinstance,theyhaveimplementedanattendancesystem, logisticsystemusingGPSforalltheirvehicles,CAFM systemforhardandsoftFMreal-timeapproach,andIoT sensorstomonitorcriticalassetssuchastemperaturein datacenters,diesellevelsingensets,vibrationincritical elevators,humidityinserverrooms,waterlevelsinoffice buildings,etc.Thishasenabledthemtoaccesscritical informationontime,allowingtheirteamstotackleissues beforetheyescalate.
Theteamisinchargeofmanagingadatacenterforoneof Sudan'smostrespectedbanks.ThiscenterallowsSudanese citizenstotransfermoneytoeachother,receivetheir salaries,payforgroceriesandcarmaintenance,andeven purchasebusticketstoescapewarzonesandreachsafe areaswithinthecountryorneighboringnations.Bakhitis certainthatkeepingthissoftwarerunninghasbenefitted manyfamiliesandindividualsduringthesechallenging times.Theirengineersandtechniciansfacequestioningand threatsatmanycheckpointswhiletravelingtoandfromthe center
TADhasaninternalQHSEdepartmentthatadherestothe ISO41001guidelinestoensurecustomersatisfactionand standard-compliantservicedelivery Additionally,through theirin-housetrainingcenter,theyprovidetimelytheoretical
andpracticaleducationonnewtechnologiestotheirsupervisors andfacilitymanagers.Itscontinuousserviceauditand implementationofcorrectiveactionsfromlessonslearnedare partofitsongoingprocess.
Theservicedeliverymodelofferedbythiscompanyincludes monthlyloggingofenergyconsumptiondata.Theyalso conductregularenergyauditsandinformcustomersabout PhaseOne,whichinvolvesvoluntaryenergysavingswithout
anyinvestment.Oneeffectivemeasurethathassaved customersupto25%ontheirbillsisswitchingofflights andACafterhoursandonweekends.Furthermore,the companyhaspartneredwithSudanZeroWasteOrganization andjointlystartedprovidingwastesegregationandproper disposalservices.Thisincludesspecializedrecyclingof plastic,metal,andpaper,alldoneinaccordancewith environmentally-friendlypractices.
ThefieldofFacilitiesManagementhastransformedintoa recognizedprofession.However,thereisasignificantgap inthemarketwhenitcomestoserviceprovidersandthe qualityofservicedelivery.Tosucceedasanewcomer, emphasisshouldbeplacedonindividualskill-buildingand capacitydevelopment Thisisduetothefactthatemployees arethemostvaluableassetsintheindustry Additionally,
creatingaculturethatvaluesanddevelopsindividualsis essentialtolong-termsuccess.
AsaconsequenceoftheconflictwhicheruptedinSudanon April15th,2023,theoperationsofthecompanyinthe countryhavebeenseverelyimpacted.However,asilver liningisthattheyhadalreadyembarkedonanewventure inEgyptin2022.Theprimaryobjectivenowistoenhance theirpresenceintheEgyptianmarketbypromotingFM. Moreover,thecompanyhasambitiousplanstobroadenits reachinthenearfuturebyexpandingintotheUK,South Sudan,Uganda,andRwanda.
• TheMiddleEastFacilitiesManagementAssociation hasrecognizedtheireffortsinfacilitiesmanagement twicebynominatingthemfortheirinitiatives.
• In2021,theSudanFacilitiesManagementAssociation wasestablishedandhostedbythem.
• In2019,BuildrecognizedthemasthetopFacilities ManagementCompanyinEasternAfrica.
• InJanuary2022,ISO41001CertificationforFacilities Managementwasbestoweduponthem,andinJanuary 2023,theysuccessfullyunderwentaSurveillance Audit.Theywereoneoftheearliestcompaniesinthe areatoachievethiscertification.
• InEasternAfrica,thiscompanystandsaloneasthesole proprietorofanin-housetrainingcenter,completewith atheoreticalandpracticallaboratorydesignedin conjunctionwiththeirGermanpartners,Kiehl. Recently,theyhaveinitiatedaprojectwithTVETUK toexpandupontheiralreadyimpressiveofferings. Overthepastfiveyears,thistrainingcenterhas certifiedandgraduatedover10,000personnel,manyof whomareInternalDisplacedPeople(IDPs)whowere forcedtofleetheirhomesduetoregionalconflicts.
• ThecompanyhasrecentlylaunchedaSmartFM solution,utilizingtop-notchCAFMTEKtechnology andanintegratedIOTmoduletoremotelymonitor importantassetsfortheirclients.Thepilotprogram wasagreatsuccess.Additionally,theyhaveentered intoanMOUwithHITEKtofacilitatetheautomation ofFMservicesforstakeholders.
Theconcernoftheworldtowardsreducing
operationalcostsandimprovingsustainabilityleads facilitymanagementtofocusonenergyefficiency. Environmentalconsciousnessisrising,andthecostof energyishigh,somakingenergyefficiencyapriorityisno longeratrendbutarequirementformodernfacilities.
This article explores why energy efficiency should be prioritized in facility management and what strategies are behind it.
Reducingenergyrequirementtoprovidethesameservice orresultsiswhatenergyefficiencyis.Therefore,it's achievinginfacilitiesmanagementwithoutwasting resourcesbutensuringcomfortandfunctionsbygettingthe bestutilityofenergyfrombuildings.
Energyefficiencyshouldnotbedownplayedsince buildings,inthepasttwodecades,haveshowntotakethe highestproportionsofenergygloballyaswellasemissions ofcarbondioxide.Anincreaseintheefficiencyofenergy usewillmeanfacilitiesreducingcarbonemissions,making aworldeco-friendlier.
Oneoftheothermajoradvantagesisthepotentialto drasticallycutexpenseswhilemaintainingenergy efficiency Theamountofenergyconsumeddirectly computesthecosttorunsincemostofthefundsforevery facilityarespentonelectricitypayments.Itcan significantlycontributetothesesavingsbyavailingitselfof energy-savingtechnologiesandapproaches.Forexample, usingLEDlightingsorHVACsystemscangreatlyreduce energyusage,whichinturnlessensyourmonthlyelectricity bills.
Apartfromthis,organizationsthatinvestinenergy efficiencycanalsobeofferedopportunitiestotake advantageofincentivesandrebatesofferedbygovernment agenciesandutilitycompanies.Incentivesintheformof incentivesreduceinitialinvestmentsinenergy-efficient technologies.Itthusbecomesasoundinvestmentovertime.
Energyefficiencyisdirectlyproportionaltooperational efficiency.Optimizingenergyusewillletfacilitiesimprove theiroverallperformancebystreamliningtheiroperations. Forexample,smartbuildingtechnologiescanmonitor energyconsumptioninreal-time,helpingfacilitymanagers identifyinefficienciesandmakedata-drivendecisions.
Thisprocessincludesroutineenergyaudits.Itidentifies areaswheretheenergyisbeingwastedandprovidesclear recommendationsforchange.Itenablesthefacility managertocreateafocusedactionplanthatwillincrease energyefficiencyandoperationaleffectivenessfromthe facility'senergyprofile.
Sustainabilityisnotjustabuzzwordtoday Today, sustainabilitybecomespartofthebusinessstrategy.More thanever,anorganizationhascometobeconcernedabout theresponsibilitytowardsitsecologicalenvironment,and soitfindsincreasingdemandforcustomersforproducts marketedbysustainableandgreen-friendlyfirms.Inturn, thisdrivesenergy-efficientfacilitymanagementinthis context.
Facilitieswillsaveenergyandhencereducetheemissions ofgreenhousegases.Theeffortsmadetowardsreducing greenhousegasemissionsinfacilitieswillalsocontributeto fightingclimatechange.Thiswillmaketheorganization's reputationaswellashelptheglobalcommunityinthe effortsmadeforsustainability.Businessesthatare concernedwithenergyefficiencyhaveagoodopportunity ofsurvivalsincesocietywillbecomelow-carbon.
Compliancesinfacilitiesarealsoneededtodaysincemost governmentsworldwideenforcestrictdemandsinenergy usageandemission.Currently,manyregionsdemand buildingstobewithinspecificstandardsofenergy performance.Thiswouldmeanlosinghugeamountsof moneyorfacingreputationdamages.
Facilitiescankeepupwiththeexistingstandardsand regulationsbybeingproactiveinenergyefficiency measures,anticipatingfuturestandards,andpreparingfor them.
Thisproactiveapproachhelpseliminateriskswhile establishingorganizationsasleadersinindustriesstriving towardssustainability.
Somestrategiesappliedinfacilitiestoensureeffective improvementsinenergyefficiencyinclude:
• RegularEnergyAudits:Thiscanidentifyareasthat maybeimprovedupon.Energyassessmentsare beneficialfortheunderstandingofthecurrentpattern ofenergyusageandopportunitiestosave.
• InstallationofNewAppliances:Replacementbynewer, moreenergyefficientappliancessuchasLEDlighting, high-efficiencyHVACsystemsandsmartthermostats caneasilyreduceenergyusage.
• EmployeeEngagement:Employeeengagementisthe keydriverinsustainabilitytocreateanorganisational cultureawarenessaboutenergyuse.Employees educatedontheproperuseofelectricitywillstrive hardtoimprovetogether
• UseofRenewableEnergy:Theusageofrenewable sourcesofenergy,suchassolarpanels,couldoffsetthe useofconventionalenergywhileensuring sustainability
• MonitoringSystems:Withadvancedmonitoring systems,facilitymanagerswouldbeawareofreal-time energyusagetodeterminetherequiredspaceandtake furtherstepsaccordingly.Thisensuresefficient operationsandeliminatesinefficiencies.
Itisnotanoptionbutacallforsuccessinfacility managementintheframeworkofanenvironmentally consciousworld.Allthefinancialbenefits,improved operationalefficiency,supporttothegoalsofsustainability, compliancewithregulatoryrequirements,andhencethe effectivestrategiesunderpinthefocusonenergyefficiency
Asorganisationsnavigatethecomplexitiesofmodern facilitymanagement,embracingenergyefficiencywillbe notonlyanavenueforsavingsbutalsotothebenefitofthe environmentandsocietyatlarge.Proactivestepstoward energyuseoptimizationmeanthatfacilitiespavetheirway toasustainablefuturewhileachievingoperational objectivesefficiently.