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Aworkingatcompaniesprefertheirbosstobea goodlistener.Greatleadershaveahiddenhabitof listeningcarefullytotheirco-workersandemployees.It enablesthemtoaccessthementalityoftheirpeersandwork ontheirqualitiesusingit.Suchgreatleaderscontinue inspiringthevastworkforcebygivingtheirtimeand servicestomajorcorporations.Aninspiringleaderisresultdriven,leadingfromadeepsenseofpurposeand responsibilitytocreatepositivechange.Theyhaveadeep understandingoftheirvaluesanddon'tcrumbleunder pressureinsituationswherethey'dneedtosacrificetheir valuestoachievearesult.
recentstudyprovedthatover90%ofemployees
Thesecondexcellentqualityofaninspiringleaderisan investmentinemployees.Imeantheoverallpersonal developmenttheleaderandthecompanybringtoan individual.Inawell-curatedenvironment,aleaderknows howtoteachemployeesvaluesandculture;inthesame way,theemployeeknowshowtolearnandapplyit.Soft skillsandattitudeareasimportantastechnicalskillsinthe technologicalage.Aninspirationalleaderfocusesonthe overalldevelopmentofanemployeesothatitcanhelpthe companyandtheindividualgrow
Embracingcollaborationhelpsemployeeslearnfromone anotherwhilepushingthemoutsidetheircomfortzoneto achievegreatthings.Duetothis,individualsgainmore confidenceintheirabilitiesandwanttotakeonmore. Inspirationalleadersareinspiredandmotivatedbythe successoftheirteam.Theystretchtheirlimit,goingoutof thewaysothattheemployeesfeelcomfortableandnaïvein sharingtheirexperiencesandresults.Thisallowsleadersto findwaystoencourageunitythroughcross-training,peer to-peermentorship,orteamprojects.Unityand collaborationhelpteamsandleadersachievehigherthan expectedresultsinasmallamountoftime.
Lettinganemployeepursueahobbyorsportgoes alonginthepersonaldevelopmentspectrum. Supportingextracurricularactivitiesintheofficeor campuslightenstheworkmood,bringsinahealthy culture,andincreasesproductivity.Astructuredway todoitisbyholdingtournamentsormeetups regularlysothattheworkforcestaysmotivated.Afit andahealthybossinspiresotherstoleveluptheir standards.Iftheemployeesarefreshandmotivated, itwillbenefittheorganizationintermsof productivityandtheemployeethemselvesinterms ofpersonalandcareergrowth.
Aninspiringleaderisagreatcommunicator.Ifa leadercanmaketheofficeunderstandwhattheytruly want,themessageisloudandclear Thiseasesthe burdenoveremployees'shouldersastheyknowwhat isexpectedofthemandworkinthatdirection.There isonelesshurdletoovercomeintheprocessof learningandexecuting.Aninspiringleaderhasmany thingsontheirmind,buttheirwayoffocusingtheir attentiononthethingsthatmatterdistinguishes themselvesfromothers.Thiseditionof “The 10
Most Inspiring CEOs to Follow in 2022” contains thoughtsandlearningsofmanysuchinspiring leaders.
Don'tforgettoreviewthecontentcuratedbyourinhouseeditorialteam.
CarolLafferty FounderandCEO
CaliCoin calicoin.me
CarySparrow CEO greenwichhr Greenwich.HR
EricFriedrichsen CEO Emburse emburse.com
JudeGomes CEO UnionAssurancePLC unionassurance.com
Mohammed MubinMallick CEO&Founder
Mr.SamiSharif CEO
RobRosenberger CEO&Co-founder
SalimJarrar CEO
ThomasP.Shivers CEOandPresident
KiranSmart kiransmart.com
KuwaitInsurance Company kic-kw.com
Blackdragon blackdragon.expert
UCCHolding uccholding.com
FourStonePartners fourstonepartners.com
WillJensen CEO BlueDiamondIndustries bdiky.com
CaliCoinisacharitytokenfocusedonhelpingwhatweterm, “AnimalsofDetermination”(“AOD”)–Animalswhichsuffer fromadisabilityand/orarehomeless.
Greenwich.HRdeliversreal-timelabormarketintelligenceto allaudiences-practical,timely,comprehensive.
Embursebringstogethersomeoftheworld’smostpowerful andtrustedexpenseandAPautomationsolutions.
UnionAssuranceisprotectinglives,empoweringpeople achievetheirdreams,andprovidingpeaceofmindtothousands ofSriLankanssince1987.
KiranSmartisatopITCompanyinKuwaitthatprovidesan industry-standardintegratedsolution,ITconsulting,IT maintenance,ITconsultancyandITsolutions.
KuwaitInsuranceCompanywasestablishedin1960byAmiri DecreeNo.7of1960asthefirstinsurancecompanyinKuwait andtheGCC.
Blackdragonisthefederalcontractingindustry’smost advancedtechnologyplatform.
UCCHoldingisaninternationalconstructionservices company
FourStonePartnersisaninnovativeconsultingfirm specializinginbusinessdevelopment,salesoutsourcing,and operationalsupportservices.
BlueDiamondIndustriesisapremiermanufacturerofhigh densitypolyethylene(HDPE)pipe,headquarteredin Lexington,Kentucky.
UCC's purpose is “building for generations," developing state-of-the-art living spaces, business facilities and plants, having the country's future generations in mind.
herecentadvancementintheconstructionindustry
Tfocusesonminimizingcostsandmaximizingvalue tocapturevariousgrowthopportunities.The introductionofnewworkmodelsfactoringinthesignificant developmentamidheadwindsofthePandemiccanhelpthe industryunlocknewstreamsinthevaluechain.Assisted withemergingtechnologies,leadersinthefieldcan leveragethebroadercapabilitiestointegrateandautomate operationsintoasecuresmartinfrastructure.Onesuch leaderwhoisrecognizedforhisinfluentialcontributionsto thegrowthofQatar'sconstructionsectorisSalimJarrar
AstheChiefExecutiveOfficerofUrbaConTradingand Contracting(UCC),Salimhasledwithinnovative approachesassistingthecompanytoreachnewerheights. Heisastrongrelationshipbuilderwithincredibleabilities, matchingclients'aspirationstotherealitiesofbuilding high-profileprojects.SalimrepresentsUCCinallthe financial,government,social,andconstructionfunctions andmanagesalldepartments.
BeingoneofQatar'sleadingcompanies,UCCpurposeis "buildingforgenerations,"developingstate-of-the-art livingspaces,businessfacilities,andplants,havingthe country'sfuturegenerationsinmindwheneveritundertakes anyproject.
Below are the highlights of the interview:
Briefouraudienceaboutyourjourneyasabusiness leaderuntilyourcurrentpositionatUrbaConTrading andContracting.Whatchallengeshaveyouhadto overcometoreachwhereyouaretoday?
IhavebeenworkingwithUrbaconTradingandContracting forthelastsevenyearsandhavebeenanactiveand strategicmembersince2012.Igraduatedfromthe UniversityofSouthernCaliforniawithabachelor'sdegree inCivilEngineeringandamaster'sdegreeinCivil Engineering(Construction&Management).Ihave successfullyledthecompanywithstrongleadership qualitiesforthelastsevenyears.Iconsidermyselfa relationshipbuilderandcanmeetandexceedclients' demandsbybuildinghigh-profileprojects.Iam representingthecompanyinfinancial,government,social, andconstructionfunctionsandmanagingandcontrollingall thedepartmentsacrossthecompany.Overall,Ihave35 yearsofexperiencemanagingconstructioncompaniesand projectsindifferentportfoliosoftheGulfregion.One challengeisthatwealwayshaveongoingprojectsthat requiredifferentskills.Theissuebecomeshowyouusethe
skillsetavailabletoyoutomeettheclients'expectations. Differentclientshavedifferentexpectations.Whathas workedformeinvolvespeopleateverylevelofthe planningandimplementationprocess.Peoplebringbrilliant ideastothetable.Buildingtrustandgoodrelationshipswith theteamisthekeytosuccessinthisindustry
TellussomethingmoreaboutUCCanditsmissionand vision.
AtUCC,ourvisionisclear;toleadtheindustry Wewantto transformconstructioninQatarandtheregion.This transformationrequiresagilityandresilience.Weenvision tobeemployees'numberonechoiceinQatarandbeyond. Asanemployerofchoice,wecanhirethebestmindsand retainthemtoachievethemissionandvisionofthe company.Essentiallyhiringincrediblestaffwhoare determinedtoprovideunmatchedservices.AtUCC,we wanttobuildsustainabilitythroughemployeeretentionand offerourclients'thebestservicesintheformof environment-friendlyproperties.Inimplementingour projects,wearedetail-oriented,fromtheminoroperationto themostdelicateprocesses.Ourinfrastructureincorporates technologyinnovationaimedtobuildstate-of-the-art infrastructurethatmeetsmodernneeds.Wetrainandhire thebestpeopletosupportourinnovationsandexpansion. Weareincrediblyproudofourstaffwhochoosetowork withusandcontributemeaningfullytoallourprojects, rangingfromplanningtoimplementation.
Enlightenusonhowyouhaveimpactedthe Constructionnichethroughyourexpertiseinthe market.
StartingwithbeingtheCEOtakesanactofgreatcourage tomakecertaindecisions.AtUCC,thekeyhasbeen prioritizingandhiringtherightpeople.Wearesuccessfulin themarketbecauseoftheincrediblepeoplewhochooseto workforus.Thesearegroupsoftalentedandenergetic peoplewhoknowwhattheyaredoing.Wecanrelyonthem tomakecrucialdecisions,andcollaborationisthekeyto oursuccess.Wearedetail-orientedandrisk-takers.
Collaborationfromthebusinessdevelopmentteam,safety team,andworkersisnecessaryforprojectstosucceed.We haveateamofexpertswhoinvesttherequiredskillsand resourcesinallourprojectsforqualityservices,not quantity.ThisiswhatwestandforatUCC.
Describeindetailthevaluesandtheworkculturethat drivesyourorganization.
AtUCC,ourvaluesareleadership,safety,and collaboration.Thegoalistocompleteourprojectbythe agreeddeliverydate.Whilewewanttobeontopofour gameintheconstructionindustryandareconsciousofour clients’needs,weplacestrategicimportanceonourstaff's safetyandthewellbeingoftheteam.Weusethelatest technologyinourday-to-dayperformanceofwork.These includeusinghydraulicjacksandothermachinesforlifting heavymaterials.Essentially,weknowonesideofthecoin doesnotfiteveryproject,andthatbeingthecase,wehavea teamofexpertengineerswhoreviewthedesignofeach projectbasedoneachsite'sneedtoimplementit accordingly.Ibelievethatwhatdrivesourorganizationis thethinkersandinnovatorsthatareencouragedtobe proactive.Weprovidethemwiththeresourcesandthe conduciveenvironmenttodevelopandgrow Asan employeeatUCC,youareneveralone;instead,we emphasizebeingateamplayer Therefore,atUCC,weare teamplayers,proactive,collaborative,andinnovative.
Undeniably,technologyisplayingasignificantrolein almosteverysector.Howareyouleveraging technologicaladvancementstomakeyoursolutions resourceful?
Technologyisindeedplayingasignificantroleinthe industrysector.Becauseofthat,weincorporatetechnology ineverythingwedoatUCC.Weuseadvancedindustryspecifictechnologicalsupportifyoulookatallourprojects. Weareconstantlyimprovinghowwedoouroperations.All ourinfrastructureisenvironmentallyfriendlyandoperates withrenewableenergy.Forthistohappen,wemustbe utilizingthelatesttechnologicaladvancements.Weare alwayslookingforthelatesttechnologytoincorporateinto ourwork.Thistechnologysupportsourgroundworkersby providingthemwith"coolingvests,"airliftingheavy materials,orindesigningandimplementingtheproject.At UCC,wearealwaysthinkingaboutmakingworkeasyby utilizingthelatesttechnologyavailable.
Ifgivenachance,whatchangewouldyouliketobring intheHeavyConstructionindustry?
AtUCC,safetyisournumberonepriority.Itisnosecret thattheHeavyConstructionIndustryhasmanyrisks associatedwithemployeesandthecompany.Myfocusas CEOistohighlightthisrisktooursafetymanagementteam andensuretheyhavedevelopedtheproperproceduresand
The key to your success is the people who work with you.
mechanismstoprotectemployees,allowingusto strategicallyuseallthetoolsavailabletoensurethesafety ofourworkers.Forexample,UCChasacertifiedIntegrated ManagementSystem(IMS)thatutilizesseveralISO standardssuchasISO9001,ISO14001,andISO45001to ensureeffectiveoperationandmanagement.TheIMS systemisthefoundationforacceptableandcorrect documentationandcompliance,alignedwithUCC'sHealth andSafetyPlans,QCS2014ConstructionSpecifications, andclientrequirements.PrioritizingsafetyintheHeavy ConstructionIndustryhaswonustwoawards:BSC InternationalSafetyAwardwithDistinction2020andBSC InternationalSafetyAwardWinner–"BestinCountry AwardQatar."IfthereisanythingtolearninthisCOVID19(C-19)pandemic,particularlyfortheHeavy ConstructionIndustry,C-19hasunequivocallystrengthened ustoputsafetyasthenumberonepriority.Forme,making safetyacultureandembeddingtechnologyinourdaily operationsisamustfortheindustry.
What,accordingtoyou,couldbethenextbigchangein theFacilitiesManagementindustry?HowisUCC preparingtobeapartofthatchange?
Theindustryisgrowingdailyduetothedesirefor exceptionallivingstandardsandbetterfacilitymanagement suchasenvironment-friendlyinfrastructure.UCCis workingtoprovideamodernstructureforallourclients. Currently,climatechangeisasignificantenvironmental issueinQatarandtheregion.Itisaconcernfortheworld; atUCC,whateverwedo,weconsidertheenvironmentand howsustainableourprojectswillbeforthelongesttime. Basically,puttingtechnologyandinnovationatthe forefrontofourprojects.Weplannedtocontinuebuilding sustainablyandutilizingefficienttechnologytobuild
infrastructuresthatmeetthedemandsofourclients.It requiresinnovationandforward-thinkingtosolvethe challengeswecurrentlyfaceandthosewewillencounterin thefuture.
Wheredoyouenvisionyourselftobeinthelongrun, andwhatareyourfuturegoalsforUCC?
AtUCC,weofferthebestservicestoourclients.Wewant toremainthenumberonecontractingcompanyinQatar andbeyond.Weareaone-stop-shopinternational constructionservicescompanywithdiverseprojectsinthe industriesofinfrastructure&heavyconstruction,buildings, marineworks,andenergy Therefore,ourgoalistobuild livingspacesforfuturegenerations.AtUCC,weemphasize qualityoverquantity,reflectingouremployees'resilienceto beingthebest.Wewanttotrainmorepeopleandputthem inleadershippositions.Wewanttobeanemployerof choicebasedoncareerdevelopmentandwork-lifebalance. Employeesmustbemotivatedandfeelappreciated.Thatis whyweencouragehealthycompetitionofideasand collaborationbetweenteams.Wealsoprovideallthe necessarytoolsandtrainingforouremployees'personal andprofessionalgrowth.Thecompanyhaswitnessed increasedproductivityintheworkforcesincewe incorporatedregulartrainingprogramsforourstaff.
WhatwouldbeyouradvicetobuddingCEOswho aspiretoventureintotheinfrastructuresector?
ThekeytobeingasuccessfulCEOisyourabilitytobuild leadershipandtrustwithintheteam.Onceyourcolleagues trustyouandcontributetothebestoftheirability,theywill doanexcellentjobforyourclients.Andthiswilltranslate intofinancialsuccessinthelongrun.AtUCC,our emphasisisneveronourfinancesbutratheronproviding theteamaconduciveenvironmentforalltoworkand thrive.Myadviceistoinvolvepeople,listentopeople,and trusttheircontributions.Buildacultureoftrustand collaborationamongyouremployees.Youwillalways succeed.Thekeytoyoursuccessisthepeoplewhowork withyou.Theideasareabstract,andtheimplementationof theseideasalwayslieswiththepeople.
& Chief Execu ve Officer CaliCoin
Thefoundationofhumanityhasalwaysbeenhelping eachother.Therearepeople,andcertainlyanimals, whoarelessfortunatethanus.Animal-based charitiesareinperpetualneedoffinancialsupport—onlyan estimated10%ofallcharitablegivingisdirectedtowards animal-basedcharities;butunfortunately,thesecharities alsosufferfromthesameissuesoffundingandgovernance manycharitiesface.
Now,imagineacharitytokenexistingtoaddresssuch animalwelfareneedswithtransparent,seamless,and documenteddonation.
MeetCarolineLafferty,wholeveragedthisrelativelynew worldofcryptocurrencytoopennewavenuesofdonation forneedyanimalcharitiesbyfoundingCaliCoin.
CaliCoinisthefirstandonlycryptocurrencydevotedto helping,whatCarolineterms,AnimalsofDetermination (animalsthatsufferfromadisabilityand/orarehomeless) aroundtheworld.Itprovidesa100%flow-throughoffunds (0%commissions,overheadfees,orothercharges)directly topre-qualifiedanimal-basedcharitiesservingAODs aroundtheworld.ItensuresCaliCoindonorsthattheir donationsarehelpinganimalsofdetermination,andtheir fundsaregoingdirectlytohelpingtheanimalswithoutany oftheissueswhichcanplagueexistingcharitablegiving options.CarolinewearsthehatoftheCEOinthecompany
CaliCoinisawonderfulblendofpassions.
Carolinehasalwaysbeenanavidanimallover.Shealong withherhusbandJamesMichaelLaffertymovedtoDubai withtheirwonderfulYorkiedog,“Cali”.Shortlythereafter, theydiscoveredthatshehasageneticdisorderofherbones. So,they,unfortunately,hadtoamputateoneofherlegs.
Calihoweverneverletthissituationbringherdown;she continuedtorompandplayandenjoylife,inspiringthem all.Shortlyafter,theybothfoundanabandonedkittenon thestreetinapileofrubble,whofollowedthemhome.She isalovableArabianMaunamed“Karma”.Botharebest friendsandintegralpartsofthecompany’sfamily.The three-leggeddogandtheorphancat!
Besidesherloveforanimals,Carolinealsohadaspecial affinitywiththeemergingworldofcryptocurrency.Shehas beendeeplyinvolvedasaninvestorforthepast5years. Shesawauniqueblendofthetwo,anideainwhichitcould leveragecryptocurrencyandtheuniverseofcryptousers,to openentirelynewpathwaystosupportAnimalsof Determination.AndthatishowCaliCoinwasborn! CaliCoinmarriesCaroline’sloveofthecryptocurrency worldwithherloveforanimals.
Inessence,CaliCoinwascreatedoutofthepandemicto bringurgenthelptoanimalcharitiesaroundtheworldthat sawtheirdonationsandfinancialsupportdryup.Caroline hearsfrommanycharitiesabouthowCaliCoinhashelped keepthemoperatingandservingAnimalsofDetermination. “I get a huge sense of pride and joy in being able to help these noble causes. I firmly believe it represents the best of humanity when we can help those on our planet truly less fortunate than ourselves. It’s hard to imagine a population more in need than animals who suffer from disabilities or
This is all about helping the world be a better place, one needy animal at a time.The 10 Most Inspiring CEOs to Follow in 2022
are homeless and roaming the streets,” expressesCaroline. CaliCoin’smissionisverynoble:Ithelpsperhapsthemost disadvantagedsubsetonthisplanet—Animalsof Determination.TheteamatCaliCoinhasfinanced100%of thestart-upofCaliCoinandittakesnofeesorcommissions ondonations.
ThebiggestchallengeforCarolinebyfarwasdoingwhat anyentrepreneurknowswell—doingthingsprudentlyand onyourown!MostICOsareexecutedvialargeteamsand theengagementofmanyconsultantsandadvisors,whereas CarolineandherhusbandlaunchedCaliCoinentirelywith aninternalteamofjustahandfulofpeople.Theteam createdthisentireprojectfromscratchwithlimitedbudgets andlotsofsweatequity,alldrivenbyacombinedpassion forgivingbackandhelpinganimalsinneed.Andsofar,she isproudoftheearlyresults:CaliCoinhasgainedglobal tractionandhasappreciatedover300%sinceitslaunch.
Carolinewasgreatlyinfluencedbyherparents.Shelearned fromthem,thecourageandwilltosucceed.Theyemigrated fromHongKongtoCanadawithnothingandbuiltalifeso thatCarolineandherbrothercouldhaveopportunitiesthey neverhad.Shewatchedthemsacrificeandworkendless hours,justtogivetheirkidsachance.Shewasn’tgoingto letthemdownandsquanderthesacrificestheymade.
Carolinewasatopstudentandthus,sheworkedtogetinto thebestschoolssuchastheUniversityofTorontoand studiedthemostdemandingfields.CaliCoinisonlythe latestofseveralsuccessfulstart-upsshehaslaunchedover thepastdecade.
ThesecondgreatinfluencerwasherhusbandJames,who co-foundedCaliCoinalongwithher
Carolinehasalwaysbelievedthatsuccessstartsandfinishes withpeople.Hersmallteamislikeafamilytoher,andshe takescareofherfamily!Shetriestobreedacultureof ownership,whereeveryemployee“owns”apieceof CaliCoin.Shefurtherbelievesindevelopingtalent,as peoplearemostinspiredwhentheyseethemselvesgrow Shesays, “We are fair and principled, and we do the right
thing. It’s a passionate and caring team and I think this directly reflects on the culture we put people in at CaliCoin.”
InheradvicetoemergingCEOs,Carolinesays“This industry, cryptocurrency, is rife with questionable ethics and people out to make a quick buck. And it is undermining the entire space and the adoption of what is an amazing and forward-thinking concept. Be able to look in the mirror at yourself and be proud. Look at any industry and eventually, ethics wins out. If you want to be both proud and sustainable, embrace strong ethics as a core of your business. It will be harder and take more time. But choosing the “harder right” over the “easier wrong” is always the winning way.”
Unconventionalroadsoftenlead towardsapurposethatcanimpact peopleworldwide.Followingsuch anexceptionalprofessionalpathtoday,Cary SparrowleadsastheCEOof Greenwich.HR.
Aftercompletinghisundergraduatedegreein computerengineering,heservedintheUS Navyasanuclearsubmarineofficer.Cary latermovedtohaveacareerinmanagement consulting,havingtheopportunitytohelp manycompaniesacrossseveraldifferent industriesaddresschallenginginitiatives.
Cary Sparrow CEO Greenwich.HREmbarkingonhiscorporatecareer,Caryplayedvarious leadershiprolesandworld-renownedcompanies,learning fromeachexperienceandapplyingittothenextones, developingabroadrangeofknowledgethatbenefitshimas theCEO.Heservestheclientsbycultivatingmeaningful relationshipscombininghis35+yearsofexperienceto tacklesignificantchallengesandachieveorganizational growth.
Greenwich.HRtakesanimpactfulapproachtofacing substantialmarketissues,providingthebestdatatodrive thebestdecisions,andhelpingbusinessessucceedinan $80Tmarket.
Caryhasseenfirst-handhowpoorinformationaboutjobs, skills,andpayisandtheproblemsinsufficientdatacreates. Healsounderstoodtheunderlyingreasonsforthepoordata andbelievedGreenwich.HRcouldcreateadifferent approachtocollectingandsharingmarketintelligencethat bypassestheseproblems.
Greenwich.HRwasfoundedtohelpmakethelabormarket moretransparent,thusdrivingmuchgreaterinnovationfor hiring,pay,andcareers-thingsthattoucheveryperson, family,community,andorganization.
Greenwich.HRteamiswhollycommittedtoenablingits clients'successinmeasurable,high-impactways.Every Greenwich.HRclientprofitsfromtheiruseofitsdata platform.Ithasbuiltahighlyfocusedteam,ishighly collaborative,andembracesthediversityofthought, experience,andculture.Withteammembersin7countries and14cities–itwasremotebeforeremotewasathing, havingbuiltaculturethatallowstalentedpeoplewith complicatedlivestothrive.Carynotes, "We have team members who are new parents, single parents, disabled vets, and multi-location. We don't just flex to accommodate unique needs – we actively seek out people with unique needs who have challenges fitting into the rigid work requirements of most companies. This is a huge differentiator for us in finding the best talent."
Greenwich.HRhastheworld'sfastestandlargestgrowing dataplatformforlabormarketintelligence–itstechnology isandmustconstantlyremainstateoftheart.It continuouslybuildsnewplatformsandtoolstomanage rapidlygrowingdataandprocessingdemandsandensureits clientsgetmaximumvaluefromitsdata.
Carymentionsthattheonlythingthatrepresentsagreat opportunityisjustchangingitsexpectationsforbusiness intelligence'svalue.Mostbusinessintelligencepractitioners workon'smallmoneyprojects.'TheseprojectsprovideROI thatmostboardsofdirectorswouldnotcareabout. Businessintelligenceteamsoftenarenotempoweredto takeon'bigmoneyprojects.'Anexampleofa'smallmoney project'isdevelopinganalysistofindmanagersmorelikely tohavehigherturnoverintheirteams.Carynotes, "A valuable project, no doubt, but the type ROI of those projects is measured in tens of thousands or perhaps hundreds of thousands of dollars." Anexampleofa'big moneyproject'isimprovingtheworkforce'sproductivityby 10percent.TheROIofthisprojectismaterialtotheoverall earningsofacompany–inmostlargecompanies,that's billionsofdollars.Andcomparatively,thecomplexityof theanalyticsusedineachprojectisnotsignificantly dissimilar
Greenwich.HRenvisionstocontinuetogrowthevalueit deliversrapidly.Itfocusesonseveralthingsholdingthe
don't just flex to accommodate unique needs – we actively seek out people with unique needs who have challenges fitting into the rigid work requirements of most companies.
potentialtobedisruptive.The broaderintegrationofreal-timehighdefinitionmarketdataintotalent analyticsfocusesonmining companies'internaldata.Thenext generationofcompensation benchmarkingandanalysismoves frombackward-lookingpayanalysis toforward-looking,predictive,highdefinitionpayintelligence;andmuchimprovedunderstandingofthe marketforskillstoenable capabilitieslikeskillsarbitrageand flexibleorganizationdesign.
Caryasserts, "Above all these, I see the talent analytics teams in companies needing to play a critical role in driving equity and inclusion. This is a bit of a third rail for many companies – talent analytics teams already know how to identify and diagnose underlying barriers to equity and inclusion. But, doing so shines a very uncomfortable light on problems in the organization that many leaders are unwilling to confront."
Caryadvisesaspiringentrepreneurs togettoknowmanyothermagnates tolearnabouttheirstories. "Being an entrepreneur is a lifestyle choice in addition to a career choice, so make sure you're ready for the change," Caryconcludes.
nessentialrecipeforasuccessfulbusinessis
Apassionateleadershipthatintendstogive credittoitspeoplebyacknowledging employees'efforts;C-levelexecutivesare inculcatingthefaith,loyalty,and belongingnesswithinanorganization.Inspiredbythis philosophy,EricFriedrichsen,CEOandBoardDirector ofEmburse,isleadingbusinessesandexemplifyingthe significantroleofCEOsinanorganization
LetusdivedeepintoEric'sinspiringjourney!
Erichasspenthiswholecareerinsoftwareandtechnology, workingforsomeofthebestcompaniesintheindustry.But togetthere,itwasn'teasyforEric.Whilehehaditbetter thanmany,hisfamilyhadfoodonthetable,aroof overhead,andtwolovingparents,butstillstruggled mightilytomakeit–livingpaychecktopaycheck.He understoodearlyonthatifhewantedtogetanywhere,he wouldneedtoworkhardforit.
StartingasaconsultantforArthurAndersen,Erichadhis hands-onleadershippositionsinBusinessObjects, InformationBuilders,andSAPConcur.Movingahead,he hadbeenSVPforMidmarketandecosystem,SAP,and GlobalHeadforMarketo,anextensionofAdobe.
Ericispassionateaboutanewcharitablecommunity initiative.Henotes,"I was talking to two other senior Emburse leaders one day, and we discovered that each of us had a child with dyslexia. We're fortunate that we were able to get our kids privately tested at an early age and put on an educational path that gives them the best chance of success. The tests can be expensive, so for many lower
income kids, nobody is aware of their learning differences until too late in their schooling to have a huge impact on the outcome."
Ericaimstousetechnologythatprovidesfreedyslexia testingforkids,enablingthemtogetthetypeofschooling thatwillhelpthemgetthebestpossibleeducational resources Thiswillimpactgettingkidsthesupportthey needandgivethemabetterchanceatsuccess.
Emburseisonamissiontohumanizework.Ericexpresses, "If you ask 100 employees what they hate most about their job, probably 50 would say doing my expenses. It's either something that they have to do on a Saturday morning after
Surround yourself with smart people and find some good mentors. You don't know everything, so be sure to ask for and accept advice.
getting back from a trip on Friday night or something that takes them away from actual work during the day and creates value for the organization "
Thecompanydevelopssoftwarethatautomatesand streamlinesexpenseandinvoiceapprovals.Ithassolutions fortravelbookingtools,automatingpurchases,streamlining payments,data-driveninsightsonsmartdashboardsand reports,alongwithtechnology-mediatedhumanaudit.The companyhastailoredsolutionsforvariousindustriessuch asaccountingfirms,bankingandFinance,Constructionand Engineering,Legal,HigherEducation,andHealthcare. Alongwithprovidingcutting-edgeAPIandcustom integrationtechnology,Emburseisdevotedtoitscore valuesofsincerity,empathy,empowerment,individuality, andteamwork.
Ericisalwayssurroundedbytalentedpeopleassistinghim withtechnologicalinnovation.Hebelievesthatsuccessisa collectiveendeavor Talkingabouthiscontributiontothe industry,Ericsays,"While I'd love to be able to take the personal credit for all of the innovation, the reality is that it takes a village. Emburse has an incredibly smart team of experts that identifies emerging trends and technologies, listens to our customers, and works tirelessly to bring innovations to the market. I'm not trying to discount what I do – I work very hard to be a hands-on CEO – but I'm also surrounded by many people who are good at what they do."
EricisfocusedonadvancingEmbursewithtechnological innovation.Heiskeenonleveragingtechnologytoleada digitaltransformationofexpensemanagement.Ericputs, "As a cloud software company, maintaining technology leadership is everything for us. That means creating an incredibly powerful platform to base our solutions off, ensuring we have the robust, secure infrastructure to deliver these solutions, or building integrations that allow our customers to use Emburse alongside their other enterprise solutions. It's all critical for our success. We have incredibly talented product development, design, and engineering teams that ensure we're constantly innovating."
Ericiscommittedtotransformingexpensemanagementin companies.WeaskedEricifgivenachance,whatchange hewouldliketobringtotheindustry,towhichhe
answered,"The big thing I'd love to change through Emburse and our solutions is a common perception that doing expenses is a long, tedious process. It shouldn't be any harder than ordering an Uber if you do it right. The technology is out there to turn and make it a quick and pain-free process, regardless of whether you're the road warrior who is always on the go. The office worker that may only submit a couple of expenses a year, or the manager that needs to approve all of their team's expenses at the end of the month."
Ericisfocusedonintegratingthepaymentssystemsinthe companyexpenseprocess."A big change we're seeing is integrating payments and the expense process. Typically, you bought something on your corporate card, submitted the receipt, and someone in the finance team had to reconcile the two, often weeks later manually. It was a hugely inefficient process. Employees can now submit a request for $2,000 for a trip to New York. The department head can then go into the expense solution and immediately issue a virtual card booking the travel. They can then put that card in their phone's wallet and make purchases on the road. After each purchase, they'll be prompted to capture a picture of the image, and everything is matched and reconciled automatically. It's so efficient and easy to use," marksEric.
Erictakesadifferentperspectiveonthecompetition. "Many CEOs will say their goal is to be the biggest company in the industry. I prefer to be the number one choice. The solution that people prefer to use. If you have the financial backing, you can quickly become the biggest - eliminate all the competition.”
"I'd much rather be in the situation when I meet someone in a social situation, mention I'm the CEO of Emburse, and they say 'oh, I use your company's software at work' – it makes my life so much easier And I want to lead a company that people love to work for, as well as using its solutions," concludesEric.
hegreatnessofapersonorleaderhastobe
Testimatedbyhisorherabilitytothriveeveninthe mostprovokingorchallengingsituations.Itisin thetoughtimesthatone’smettleistested.Anditisatthe sametimeonehastheopportunitytoproveone’smettle.It issaidthatpatienceisbitter,butitsfruitsaresweet.The moreoneisabletoholdone’snerveseveninthe challengingtimesandcontinuetofightforsuccess,the moreonewillbeabletocrossovereventhetoughest challenges.Liferewardsthosewhoputinsincerehardwork andstriveforachievements.“Aswesow,soshallwereap.” Successisnotthecakewalk,butitisaboutrepeatedefforts dayinanddayout.
Thereisnofreelunchinthisbusiness-mindedworld.One hastobepreparedtomakethenecessarysacrificesfor accomplishingsomethingworthwhileinthisworld, especiallyintheworldofbusiness.Onehastoaccomplish somethinginthisworldtoearnthetrustofpeopleand therebytobethewell-wisherofpeople.Onecancontribute alottootherswhenheorshehasgainedworthwhile accomplishmentstocreatehisorhercredibility The reliabilityofleadersincreasesingreatproportionwhenthey deliverresultsmorethanexpectedbyothers.Thereliability orcredibilityofleadersisdirectlyproportionaltothe expansionofthebusinesses.
Greatbusinessleadersareawarethatitisimportanttolead withmorality Theyconsideritisveryimportanttokeepthe moraleofeveryoneintheirorganizationveryhigh.High moralehelpsintakingthemostcourageousdecisions.They understandthatitisessentialtodeliverwhatisexpectedby clientsorevenbeyondthinkingwellaheadoftheclients. Thisiswheretheinnovativenessinleadersplaysabigrole. Thatisthereasontheykeepitonhighprioritytobewell updatedwiththelatesttechnologiesandtheyarekeento implementthosetechnologiesintheirbusinesses.
Determination,Dedication,andDisciplineformabigpart ofsuccess.Thereisahugesignificanceofresolute determinationtosucceedintheworldofbusiness.The worldisfilledwithcut-throatcompetition.Tosustainone’s competencyinthebusinessworld,onehastokeepon improvingoneselfandeveryoneintheorganizationto createmassivesuccess.Thejourneysometimescanbefilled withalotofchallenges,butifonehasadeterminationto persistthenonecanachieveone’sgoalsinduecourseof time.Dedicationgiveslifetoone’spurposeandgoals.Itis verymuchsynonymouswithleadingwithpurposefulness. Thestrongerthepurposethegreatercanbethededication
toachieveit.AndDisciplineisthebridgebetweensuccess andfailure.Withoutdiscipline,nothingsubstantialcanever beaccomplishedinlife.Onehastopaythepriceofresolute determination,absolutededication,andhighdisciplineto besuccessfulintheworldofbusiness.
Asmuchasitisimportanttoknowwhattodo,itisalso equallyimportanttoknowwhatnottodo.Doingwhatis favorableforsuccessandavoidingwhatisharmfulfor successshouldbeavoidedatanycost.Forbusinessleaders tosucceedinthebusinessworld,theyshouldbewellaware nottowastetheirpreciousresourcesafterbadmoneyorbad deals.Theyshouldnotthrowtheirgoodmoneybehindbad moneyvianegativedeals.Theyshouldbecalculativeand shouldtakecalculativedecisionsrelatedtowheretoinvest andwherenotto.
Havingagoodmentorgoesalongwayinmakinghighvaluedecisions.Oneshouldchoosethatpersonasone’s mentorwhohasdemonstratedone’scharacterand competenceinone’schosenfield.Greatleadersarenotjust interestedinbeinggreatleaderthemselvesonly,butthey wouldliketocreatemoregreatleaders.Bychoosinga capableleaderasone’smentor,onewillbeabletoattain greatheightsinlifeinashortspanoftime.Onegood mentorisworthmorethanallthebooksinthelibrary.
Booksalsoplayahugeroleinthelivesofgreatleaders,but thehelpofamentorispricelessasonewillbeableto developoneselfmorequicklywiththehelpofagood mentorandavoidthemistakesthatpreviousleadershave done.Greatleadersbecomegreatbecausetheydon’tshyat acceptinggoodmentorsinlife.Theyareopentolearning fromall.Theyknowthattheydon’thaveallthetimeinthe worldtocommitallmistakesandthenlearnandthenapply Therefore,theyprefertoavoidmistakesonthejourneyby havingagoodmentorinlife.
Itisamarkofgreatleaderstodojusticetotheirroles, routines,relationships,andresponsibilities.Theyalsobuild suchatypeofcultureintheirfellowteammatesand employeesandstaffintheorganization.Thishelpsthemto achievegreatnessintheirbusinessbybuildingan organizationwithresponsibleandcompetentpeople.They leadbyexampleandwithresolutedeterminationandwitha goaltodelivermorethanneeded.Theythriveontheir purposeandnecessaryactions.Theydowhatneedstobe donewithduediligenceandtheysetthestandardsfor everyoneelsetofollowandthatisthereasontheybecome admirable.
Leadership Redenednapandemic-riddenenvironmentthatwasuncertain,
Icomplex,andfast-evolving,ahandfuloforganizations haveshowntrueresilienceandbusinesssuccessunder theguidanceandnavigationofleaderswhohavebroken awayfromthearchetypal'commandandcontrol'mouldof traditionalleadership.
JudeGomes,theChiefExecutiveOfficerofUnion AssurancePLC,isamongthoseleaders.Hedrawsfroma highlyaccomplishedcareerinfinancialservicesspreadover threedecadeswithexperienceaccruedacrosskeyAsian marketsandkeyglobalfinancialinstitutions.Withover threedecadesofindustry-leadingsuccess,UnionAssurance (UAL)isthecountry'soldestprivateLifeInsurer empoweringtheSriLankandream,offeringarangeof insurancesolutionscoveringeducation,health,protection, retirement,andinvestmentneedsofSriLankans.Powered byanetworkof76branchesanda3,000-strongteamthat sharesacustomer-centricapproachtobusiness,the companycontinuedtoinvestinpeople,digital infrastructure,productsandprocessestoremainagileand responsivetoemergingandunprecedentedchangesunder Jude'sguidanceandvisionaryleadership.
Underthebanner'Yourlife,Ourstrength,'thecompanyhas nurturedtheSriLankandreaminuniqueandpersonalways tosupportitspolicyholdersandthepeopletheylove. Excellence,ethics,integrity,innovation,andacustomercentricmentalityaretheheartbehindday-to-dayoperations atUnionAssurance.
Thecoronaviruspandemicbrokeoutjustafewmonths afterJudetookthereinsastheCEOofUnionAssurance.
However,heguidedhisteamonajourneyof transformation,positioningthecompanyasamodern, customer-centric,digitallifeinsurertoaddressthelagin technologyadoptionwithintheindustry
Withthemissionofsimplifyinginsuranceandempowering customers,thecompanyshifteditsfocustowards digitisationduringthistime.Thetransformationwas initiatedbysimplifying,innovating,anddigitisingcomplex processes,culminatinginanoverhaulofitsoperating systemtoadigitalmodel.Toprovideuninterruptedservice toitspolicyholders,thecompanyestablishedatrilingual callcentrethatoperated24/7,anonlinechatbotandenabled digitalplatformsandgatewaystomeetthegrowingdemand incustomerqueries.Furthermore,UnionAssurance disruptedthefutureofLifeInsurancebyaddingadynamic facettoitscustomerexperiencewitha100%digital platform-Clicklife,whichofferscustomerstopurchase productsinstantlywithoutanypaperworkandphysical interactionaswellasaplatformwithrealtimeselfservicingcapabilityaspartofitsend-to-endonline insurancesolution.TheappfeaturesWorldHealth Organizationapprovedchallenges,rewards,andother excitingin-appfeaturestoengageandmotivateusersto stayfitandhealthy.
Speakingaboutchallenges,Judementionedthataspectsof economicgrowth,socio-culturalfactorsandfinancial literacyhavebeenbarrierstoindustryexpansion.Inhis view,financialliteracyislowcomparedtodeveloped marketsinwhichinsurancepenetrationishigh.Thisisan importantfactorforimprovinginsuranceconsciousnessand awarenessacrosssociety.
Gomesarticulatedthreekeystrategieshebelieveswilldrive theinsurancesector:first,cohesivestrategiesshouldbein placetoattractandretaintherighttalent,especiallygiven thattheindustryismanpower-dominant;second,there shouldbeafocusonanomnichanneldistributionmodelto providegreateraccessibilitytocustomers;third,isin creatingefficienciesinoperationsanddeliveryplatforms makingthebuyingcycleeasy,convenient,fast,and transparent.
Judeisanardentbelieverthatleadersshouldconstantly challengethemselvesandtheirteamstoexceed expectationsandembracenewopportunities.
Empowermentisanimportantcriterionforleadingpeople andorganisationstosuccess.Tothisend,Judenurturesa workplaceenvironmentinwhichsafetyandtrustare prerequisitesforpeople’sempowerment.Whenpeoplefeel empoweredandsafeintheworkplace,itpavesthewayfor moreinnovationandadvancementstotakeplace.He believesincultivatingaculturewhereemployeeslearn frommistakesandstrivetowardsexcellence.
Insurancehastrailedotherindustriesandinparticular financialserviceswhenitcomestotransformation–digital orotherwise.Inanincreasinglydata-drivenenvironment, poorpublicperceptionofinsurerscamedowntoa combinationoffactors.Thelackoftransparencyaugmented byarchaicprocesses;lowunderstandingand misinformationofinvestmentvs.protection,lackof confidenceininsuranceagents,inadequatefocusontraining andskilldevelopment,restrictedchannelsandlimited productsuitesskewedtowardsinvestmentratherthan protection,aresomeoftheindustrychallenges.
Gomesbelievesadefiningfeatureforgrowthaccelerationis inthedepthofcustomer-centricityadopted.Protection shouldcentrearoundthepeopleitprotects.
Byrollingoutasimplifiedcustomer-focuseddigitalagenda in2019,UnionAssurancemappedoutacomprehensive customerjourney,addressingpainpoints,eliminating complexities,andcustomizingsolutionsthroughthe applicationoftechnology,settingthebenchmarkfora future-readyoperatingmodel.
“When you’re in a leadership role, developing your intuition plays a big part as your employees rely on you to make trustworthy decisions meeting needs of all stakeholders.
“It is important to note that staying true to your values and morals is key in your journey. Understanding that you don’t know everything is a very valuable lesson to learn early on. Admitting to failures, taking accountability, and making necessary changes fast is important for success.”
Understanding that you don’t know everything is a very valuable lesson to learn early on. Admi ng o failures, taking accountability, and making necessary changes fast is what is important for success.
“ “
Sincedecades,technologicaladvancementshavebeen assistinghumansinalmosteverysphereoftheir lives.Eveninthispandemicsituation,technology didn’tfailtoofferassistancetous.Theuseofrobotswas exploredextensivelybymostoftheresearchersand businesses,especiallyhealthcareorganizations,considering thefactsthattheydon’tneedmask,theycaneasilyget disinfected,andtheydon’tfallsick.Withthisidea, MohammedMubinMallick’sKiranSmarthas significantlycontributedtothedevelopmentofadvanced roboticsinthisongoingpandemicthroughitsstate-of-theartroboticssolutions.
Intheyear2017,Mubinpredictedthefutureasitisgoing totakeaturntowardssomeadvancedtechnology The thoughtcameintohismindwasrobotsasitwashis childhooddreamtohaverobots.Buthewasdemotivated anddiscouragedafterbeingrejectedonhisroboticsideaor topicbymany Thesenegativefactorsmadehimstrongerto faceandchallengethemarket.
Sincehischildhood,Mubinhasseenmanydifficultiesand hastackledthemsuccessfully,beitstudies,sports,
traveling,orlivingaloneawayfromhome.Hehasnever brokendownandhasalwaysstooduptofightthesituation. Astimepassed,thingsbecameeasierforhimtohandledue totheexperiencehegained.
MubinfoundedKiranSmartwithlotsoflovefrompeople whoreallywantedtohavetheseservicesandsolutions.He didmarketresearchinGCConrobots.Hedevelopedevery singleroboticssolutionforeveryindustryandaswellfor hometoo.HedidnotfindsuitableCEOwhowould understandhisvisionandthatisthereason,hedecidedto wearthehatofCEOaswell.
Wellversedwithdifferentroboticsmanufactureraroundthe world,MubinisworkingonhisVisionaryPrimeProject whichcouldmakehimthepioneerintheworldonrobotics servicesthathumanhasneverimaginedorexpectedonthe idea.
GettingtheBestoutofEverything Mubinmentionsthateveryjourneyisnotpleasantandthus, runningacompanysuccessfullyisalsonotaspleasantas wethink.Therearealwaysupsanddowns,becauseasa holisticviewitisacompanyandnotabusiness.
ForMubin,buildingacompanywaslikebeingonthe battleground.Asachallengehesawfinancialcrisis,getting therightpeopleforrightplaceandrightjob,findingexpert peoplewithinnovativeideas,andgettingtheinvestor. Mubinkeptongoingandtoday,KiranSmartisafirst HumanoidRobotSolutionsandServicescompanyin Kuwaithavingexistenceinmultiplelocation,providingIT servicestobusinessandhomeusers.
Mubin’sfatherlatehajiNoortaughthimtoliveforothers andservehumanity.Oneoftheincidentsthatimpactedhis lifewasthecasewherehefoundaladywhowascryingfor themoneytodothetreatmentofherdaughter.Hewasjust achildandonlycouldunderstandthatsheisaskingfor money.Hehad50paisainhispockettobuyachocolatefor heryoungersister.Hecouldnotsaynototheladybecause hertearsbroughthimdownsoemotionalthathestarted weepingandgaveher50paisa.Theladyjustsawthecoin andsaid,“My son GOD will give you enough so that you can help others and GOD will make your heart big enough to help others.” Hecanneverforgetthisincident.
KiranSmartisintoInformationTechnology,Digital Transformation,Robotics,ArtificialIntelligence,and Fintech.Mubinisofthebeliefthatthesetechnologieswill playamajorrolepost-pandemic.Thus,ifbusinessesinany industryhavetosurvive,theywillneedtoimplement Robotics,Automation,andArtificialIntelligencetomake advancedhybridsolutionstosurviveinthefuture.
AtpresentKiranSmart’sRobotServicesareinclusiveof HumanoidRobots,ServicesRobots,DeliveryRobots, EducationalRobots,LogisticsRobots,PetRobots, DisinfectionRobots,CleaningRobots.Otherthanthisithas smartdigitalscreenswhichthecompanysellassolutions andalsorentsthemout.EvenforRobots,itprovidesthe solutionsandalsorentsouttherobotsinmulti-purposeuse, providingservicesgloballyaswell.
Atthesametime,Mubinisalsoworkingonthe“Riseof RoboticsGeneration”whereheistrainingchildrenabout robots,teachingaboutrobotsbutwithlivedemoonthe company’sdifferentmodelsofrobots.Hisvisionissimple forthenext5years–toberecognizedasoneofthebest brandserviceprovidersgloballyespeciallyintermsof RoboticsServices.
Mubinandhisteamgeneratejobsforeverycategorysothat peoplecouldsurviveandfeedtheirfamilies.Heandhis teamcreatejobsfordrivers,engineers,managers, supervisors,developers,skilledandunskilledlabor,waiters andwaitress,andcleaners.Also,hesharesthecompany profitonacertainpercentageascharityacrosstheworld wherethecommunityishelpingtosurvivetheirlife. Heislookingforagreatopportunitytochangetheworld intoasmartvillagebutofcoursetheremustbeagoodteam toexecuteitlikeinvestors,businessmen,entrepreneurs, partners,engineers,andalotmore,becauseheisworking ononeofhisprojectcalledROBO2050whereeveryhouse willhaveKiranSmart’srobots.
“Information
Technology will be so advanced and if we don’t adopt ourselves in terms of business and personal life then we will be left alone to suffer.”
Thepioneeringleadershipisacombinationof exemplaryskills,abilitiesandtalents.Tolead organizationsuccessfully,itisessentialforleaders tohavegoodamountofcompetence,asitplaysa significantroleinthesuccessoftheorganizationandits clients.Whenthesamecompetenceispairedwithstrong managerialandtechnicalskills,theresultsattainedare excellent.AnembodimentofsuchaleadershipisMr.Sami Sharif.HeistheCEOofKuwaitInsuranceCompany (KIC)since2016.
PriortoKIC,Mr.Sharifhasheldvariousleadershiprolesin differentrenownedcompanies.HeearnedhisBachelor’s DegreeinMathematicsandSpacePhysicsandaMaster’s DegreeinMathematicsbothfromtheUniversityof Houston–USA.Heworkedforseveralyearsasalecturer inmathematicsandstatisticsatthesameuniversity.Heisa FellowoftheSocietyofActuaries(FSA)intheUSAsince 1996andamemberoftheAmericanAcademyofActuaries (MAAA)since1993.Besides,healsohasanin-depth experienceinlife,health,andgeneralinsurance,and takaful.Hecarriesanimmenseknowledgeofstrategic managementconsultingcombinedwithsoundactuarial background.Healsohasin-depthexperienceinlaunching andleadingnewinsuranceoperationsindifferentcountries.
KIChasafulllineofconventionalandtakafulinsurance productsforcorporateandindividualscoveringgeneral insurance,lifeinsuranceandmoneyaccumulation.Ithas morethan200employeesand10branchesinKuwait.
Mr.SharifisdrivenbyKIC’ssharedvaluesi.e. Achievement,InnovationandPeopleDevelopment.He mentionsthatthecompanycaresforitsstaff,shareholders, andclients.Itadherestoasetofvalues.
KIC’svisionistobethefastestgrowingcompanyin Kuwaitandtoexpandgeographically.Itaspirestobethe
companyofchoiceforpersonalandcommercialinsurance productsandservices.Itaimstobethefastestandthe simplestindeliveringitsservicesandthemostadvancedin usingtechnology.Itenvisionstobethecompanyofchoice foremployment.AlltheeffortsofMr.Samiareinthe directiontowardsachievingthisgoal.
KIC’smissionistoprovideitsclientswiththemost competitiveproductsintermsofbenefits,valuesand services,toprovideitsdistributionchannelswithstate-ofthe-artservices,toinvestondevelopingitsstaff,andtobea schoolofinsuranceandmanagement.Besides,thecompany alsobelievesinbeingsales-drivenandinachievingitssales target.Itbelievesindifferentiatingitselfwithinnovative Products&Services,DistributionChannels,and Technology.ItbelievesinitspeopletoexhibitKnowledge, Leadership,andCommunication&InterpersonalSkills.
Talkingaboutthechallenges,Mr.SharifsharesthatKIC hadtodealwithachallengeofpoliticalrisksincethearea isinflamedwithmanypoliticalproblemsthatleadtosome businessinstabilityintheregion.Maintainingthesizeof theportfoliowasamajorchallengeforKIC.
KICisthefirstinsurancecompanyinKuwaitandtheGCC. Ithastheadvantageofkeepingexperiencedstaffwhohave beenwiththecompanyfordecades.Takingsomeofthekey stafftothemostadvancedwaystorunabusiness,in particulartherelianceontechnology,wasachallengethat theyenjoyedthestagestoovercomeit.
Mr.Sharifisanex-consultantwithMcKinsey&Co.thathe considershisbestschool.Hestillcherishesthedayshe workedforMckinsey,thepeopleheworkedwith,andthe leadersthatheworkedundersuchasMr.DominicBarton. Inaddition,hehasworkedwithpeoplewhohadagreat influenceonhim,like:
The 10 Most Inspiring CEOs to Follow in 2022Ÿ
HismathematicsprofessorDr.KlausKaiseratUniversity ofHouston.
HisspacephysicsprofessorDr.BeringatUniversityof Houston.
ontheinsuranceindustryasawhole.However,Mr.Sharif seesmoreprosthancons.Thewayofdoingbusiness becamemoretechnology-driven,astechnologyisakey successfactorforallindustriesincludinginsurance.
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HisfirstactuarialmanagerMr.MarcPitoniacwhotaught himhowtosurviveunderanyworkchallenges.
Mr AbbasKhalaf,RegionalpresidentofALICO, MEASARegionwhotaughthimleadership.
Mr.BarryJacobson,PresidentofACELife(nowChubb) agreatleader.
AKICputsabalancebetweenpeoplesafetyandbusiness safety Assuch,itwaspresentandfunctionalinitsmarket.
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Mr.GhaziAbuNahl,PresidentofNestInvestmentshard workandperseverance.
Mr.SharifhascreatedapositiveenvironmentatKICwhere everyonethrives.Thecompanystronglybelievesinthe well-beingofitsemployees.Itstronglyencourages educationandpaysalleducationexpensestoitsemployees. Moreover,itcreatedthefirstcompanykitchenrunbya professionalcheftoprovidedailyhealthymealstoitsstaff atminimumcharges.Itcreatedanurseryatworktohelp motherswithbabykids,age0-5atnocharge.Ithasa thorough360systemtoevaluateitsemployeesobjectively andtocompensatethemfairly.ItestablishedKICacademy toofferprofessionalcoursesandtrainingtoitsstaff.
WhenCovid-19pandemicarrived,ithaditsprosandcons
ContributingtoCommunitywithWelfareServices Whenitcomestogivingbacktothecommunity,KIC alwaysstandstall.Onalmostmonthlybasis,itruns differentcampaignsexamples:
CleaningthebeachinKuwait
BloodDonationcampaign
Brestcancerawarenesscampaign
Diabetesawarenesscampaign
Mr.SharifadvisesaspiringandemergingCEOsinthe insuranceindustrytoworkontheirtechnicaland managerialskills.Hetellsthemtolearntheessenceof leadershipandcultivateahealthylifestyle.Heasksthemto berough,tough,butreasonable.
Besides,healsoadvisesthemtobepeopleperson,havea largeconnectioninindustry,andtoavoidarroganceand givesmiletoeveryone.
ecentadvancesinscienceandtechnologyhave
Rresultedinaneweraofmoretargetedtherapiesfor manydiseases.Theseadvanceshavematerialized forpatients,resultinginsometrulytransformative treatments,thankstothetalentanddedicationofthelife sciencescommunity
Meetonesuchlife-scienceleaderwhohasdevelopedand commercializedsixlifesavingparadigm-changing blockbustermedicinesincancer,ultra-raredisorders,and inflammation,andwhohasbuiltfourentrepreneurial organizationsthatcreatedamajorimpactforbothpatients andinvestors.-ThomasA.Bock,MD,MBA,andCEOat Notable.
Inspiredbyhiswork,weat Insights Success hada conversationwithThomastoknowmoreabouthisjourney andhowNotableistransformingthewaycanceristreated.
Below are the highlights of the interview:
Giveusabriefoverviewofyourpositionatthe company,andyourjourneysinceinception. IjoinedNotableasanIndependentBoardDirectorin2020 andthenstartedservingastheCEOinFebruary2021.At thattimeourcompanywasknownforourpredictive technologyplatformdevelopedtohelpphysicians determinewhichcancertreatmentsaremosteffectivefor theirindividualpatients.
Today,wearebeginningtoleverageNotable'sleadershipin predictivetechnologytodevelopcancertreatmentsfocused onindividualpatientswhoweknowwillrespondtoa specifictreatment.Myroleistodriveourorganizationtoa leadingprecisiontherapeuticscompanybycreatinganew classofprecisionmedicines– predictive precision medicines.
Pleasedescribethetechnologythatmakesyour companystandoutfromthecompetition.
Notable'spredictivetechnologycombinesmachine learning,laboratoryautomation,andhighthroughput screeningdirectlyonpatientbloodsamplestopredict responsestotherapieswitha92%accuracy.Overthepast years,wecreatedauniqueandcontinuouslygrowing libraryofoptimized(outofmillionsofoptions)platform conditionsandpredictivedataacrossapprovedand investigationalcancertreatments.Thisenablesustofocus onthemostpromisingcandidatemedicinesanddevelop themaspredictiveprecisionmedicinessolelyinclinically respondingpatients.Patientbypatient.Cancerbycancer
Whatisyouropinionontheadvancementsofbusinesses toimprovetheirofferingswithnewertechnological developments?
Notablerepresentsthenextgenerationofpredictive precisionmedicinesforpatientswithcancer,basedonthe emergenceofnewtechnology.Ourplatformcanpredictan individual'sclinicalresponsetocancertreatmentfroma bloodsampletaken before beginningtreatmentwitha92% accuracy.Iamproudofhowourproprietarytechnology addressesthequestionthatmattersmosttopatients,yet previouslycouldnotbeanswered:"Doctor,willthis treatmentworkforme?"
Whatisyourthoughtonthenecessityofapositivework culture?Inwhatwaysdoyouimplementitatyour organization?
Notable'scultureextendsfromitscoremissionof redefiningtreatmentforpeoplewithcancer.Forus,the patientmattersmost.Thismeansthatwenotonlypursue transformativemedicalimpactbutalso,proceed responsiblyandwiththesenseofurgencythatpatients deserve.Ourteamisspearheadingtherapeuticsolutionsat theinterfaceoftherapeutics,diagnostics,andengineering.
The 10 Most Inspiring CEOs to Follow in 2022Scientists,engineers,andexpertsfrommanyfieldswork togethercloselyandalsobuildoffoftheinsightsandideas fromeachother Theyworkhandinhand,peertopeerina uniqueandcollaborativeapproach.Leadingthispatientfocusedandintegrativecultureiskeytoaninnovative environment,andIbelieveitisbecauseofthisthatwehave beenabletorecruitandretaintoptalentacrossindustries.
Inwhatwayshaveyouoryourcompanycontributedto thecommunity?Ifgivenachance,whatchangewould youbringincreatinga"communityofhealthy business"?
Today,mostcancertreatmentsdeliveronlymodestclinical responseratesandfailforthemajorityofpatients,exposing themtoineffectivetherapiesandunnecessarysideeffects andtoxicities.Notable'smissionofdeliveringpredictive precisionmedicinethatworksforeachcancerpatient,and reducingunnecessarysideeffects,makesanimportant impactforthecommunity Thesetypesofadvanceswill revolutionizetreatmentforpeoplewithcancer
Whatisthebestwaytomeettoday's/tomorrow's challengeswithyourcompany'sexceptionalproducts andservicesforurgentneedscomingourway?
Inordertocreatethestreamofpredictivemedicinesthat patientscanrelyonwiththeurgencytheydeserve,itis criticalthatwecontinuetocollaboratewithindustry partnersandacademia.Havingdevelopedand commercializedmedicinesforcancerandrarediseasesfor morethantwentyyears,Iknowthatmanymedicinescan deliverahugemedicalimpactbutunfortunatelyonlyfora smallsubpopulationofthepatientswhoreceivethem. Wehavecreatedaplatformthatreproducesthehuman cancercellmicroenvironmentthatcanbeusedtotest cancertherapies,patientbypatient,witha92%accuracy,
beforetheyreceivetreatment.Thankstoourplatformand itspredictionaccuracy(asreportedbyStanford University*),wecannowengagewithprospectivepartners toco-developandlicensesuchtransformativemedicines solelyfocusedonrespondingpatients.Patientscanbe confidentthattheirtreatmentwillworkforthem,andour lifesciencespartnersbenefitfromafasterdevelopment speedandahigherlikelihoodofsuccess.
*Source:MichaelA.Spinner,…,PeterL.Greenberg;Ex vivodrugscreeningdefinesnoveldrugsensitivitypatterns forinformingpersonalizedtherapyinmyeloidneoplasms. BloodAdv2020;4(12):2768–2778.
AsanestablishedCEO,whatwouldbeyouradviceto thebuddingentrepreneursaspiringtoventureintothe industry?
Beabletopivotquicklytotakeadvantageofemerging opportunities,expectbumpsanddetoursalongtheway,and mostimportantly,staytruetoyourcorevalues.Whenyou developproductsforpatients,proceedwithextraurgency andcare.
Howdoyouenvisionsustainingyourcompany's competencyinacutthroatandvolatileworldof Security?Wheredoyouseeyourselfandthecompany inthenextfiveyears?
Partofourintegrativecultureistobeexternallyfocused andequallyseizeopportunitiesandaddresschallengeswith thebestpossibleapproaches.Challengesmakeusstronger andwillexpediteourvisionofdeliveringastreamof predictiveprecisionmedicineandredefiningthestandardof care,alwaysensuringthebestpossibleoutcomesfor patients.Patientbypatient.Diseasebydisease.
Each patient is notable and can benefit from a predictive precision medicine that works for them.
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Tourselves."Well,whatdoesittaketobecomeone?
hereisasaying,"becomethebestversionof
Itisthebreakfromtheordinary,challenging orthodoxthinking,andcomingoutasthebestversionof ourselves.Itappliesthesameinleadership;today,itisthe breakfromorthodoxleadership,whichweneedwith innovativeideas.Whatelsefollowsinthejourneyofa leader?Let'shavealookthroughthisarticle.
Thewilltolearnnewthingsbycollaboratingwiththe expertsofthatparticularfieldexpandstheknowledgeofthe businessleaders.Whilewemayagreethateveryone's journeyinlifeisdifferent,itfollowsyoutilltheendonce youchoose.Buttheendgoalistomakeanimpactinthe lifeofothers,beitintheformofbusiness,sports,politics, entertainment,oranyotherniche.And,whenitcomesto business,thereisapositionwhereassisting,motivating, andimpactingthelivesofothersistheresponsibilityofthe businessleader-CEO.ThedecisionstakenbyaCEOcan haveahugeimpactontheorganization'slifeandthe people.
WhenwespeakabouttheCEO,whatarethemust-have qualitiestowatchoutfor?Theprimaryaspectcomesfrom knowingtosolvetheproblemsoftheemployeesandthe company Theteam'ssupporthelpstheCEOincritical timesandwithoutateamplayer,onecannotsucceedin businessoranyotherfield.Therestofthequalitiescomes frommaintainingaculturethatisworthinspiringand following.
TheCEOisthemostappropriateandresponsiblepersonfor meetingtheneedsoftheemployeesandthecompany The ideas,decisions,andculturesetbytheCEOmakethe companyshineineverysituation.He/sheisinvolvedin everymanagementdecisionandisthepersonwho understandstheclientsandtheemployee'sneeds.He/she
alsoactsasamediatorwhodigsdeepintoeveryproblemof allthecompanylevels,astheCEOisinvolvedinseveral meetingsrightfromtheemployeetothecompanygrowth. ThereisnosingledecisiontakenwithoutaCEO;asa matteroffact,he/sheisthefaceofthemanagement.
ThereisalotofvalueforintegrityinthelifeofaCEO becauseyouhavetoprovidehonestrecommendationsand instructionineverypartoftheorganization.Additionally, beingawareofthemarketupdatesandknow-howcomes naturally,asyougottobethebestinbusinessfortheteam andthecompany.Lastly,promotinginclusivityand diversityintheorganizationmakestheorganizationaplace tothrive.
Today,weseemoreintelligentCEOswithapositiveand freshapproachenteringthebusinessarena,breakingthe trendoforthodoxleadership.Withtheirinnovative thinking,companiesareresultinginmoreinnovative practices.TheCEOisbringingthetransformationand successfullymeetingalltheexpectationsfromtheclientsto theemployees.Ultimately,onlylivinguptothesevalues canbringtheoveralltransformationintheindustry.
ThejourneyoftheCEOisnodoubtchallengingbutlooking attheresults,itisallworthyintheend.Inaworldfullof transformation,itisbesttobalancebothtechnologyand compassion.Itwillleadusalltoabetterfuture,wherewe ashumanscannurtureandprogressevenmore,makingthe worldabetterplacetoliveforusall.
Lastly,withthis,let'sallhopethatwelivealifefullof compassionandkindnesswhatevertimewehaveonearth. Afterall,itshouldnotalwaysbeaboutthebusinessand profitbutalsoaboutcreatingaworldofopportunities, whereallthepeoplefeelincluded.And,beingaCEO,it becomeshis/herroletoleadallsuchpeoplewiththebest skillset.
FortunateenoughtostartacareerinSiliconValleyin theearly90sinfieldsales,WillJensenwasalways persistentinpursuingsuccess,adaptingtothe changingcircumstances.Hequicklylearnedtomodifyhis styleinworkingwithclientstomatchthedifferent situations.Hemanagedtoleaveadentintheuniversewith hissuperiortrackrecordofsuccessinorganizational managementfromsettingengineeringdirection,business development,strategicplanning,productdevelopment,and operationalmanagement.
AstheCEOofBlueDiamondIndustries,apartof HexatronicGroup,WillfocusesonprovidingHDPE(HighDensityPolyethylene)conduitsolutionsthroughits dedicated,healthy,inspiringworkplaceofstaunchteam members,manufacturingadvancements,andplastic extrusionoptimization.Itiscommittedtoenabling advancesininfrastructureexpansionwithitsHDPEconduit protectionsolutions.
InsightsSuccesscaughtupwithWilltogettheknow-how ofhisinspiringleadership,bringingamuch-neededchange intheindustry
Below are the highlights of the interview:
Briefouraudienceaboutyourjourneyasabusiness leaderuntilyourcurrentpositionatBlueDiamond Industries.Whatchallengesyouhadtoovercometo reachwhereyouaretoday?
Asmycareerprogressedintomanagingorganizationsand productdevelopment,Iputmyimpatientandpersistent naturetogooduse,drivingtheadvancementinvalued growthwithseveralofthecompaniesIhaveworkedfor.
Although,Ididlearnveryquicklythatclearcommunication istheabsolutekeytoorganizationalsuccessandtheoverall successofthebusinessesIwasmanaging.WhileImay havehadavisionorideaonthedirectionofthebusiness,if Ididn’thavetheorganization’sbuy-in,itwouldhavebeen anuphillbattleorganizationallyandexternallywithinthe marketplace.Articulatingthevisionensuredthatthe
organizationunderstoodtheimportanceoftherequired actions.RememberIsaidIwaspersistentandimpatient,so Ihadtolearnorfigureoutawaytogetorganizationsjustas excitedorimpatientasIwasabouttheopportunitiesto createthemostvalueandgrowthforthosebusinesses.That forcedmetoimproveonmyspeakingandwritingto individualsorlargegroupsinthosebusinesseswhilenot forgettingthatcommunicationisatwo-waystreet.Similar towhenIwasinfieldsales,Ineededtolisten.Listen attentivelytoensuretherewasunderstandingandlistento beabletoaddresscounter-arguments.Buy-infromthe organizationiskeytoinfluencingtheorganizational changesorevolutionindrivingabusinessintoagrowth mindset.Ialsolearnedtobeveryintentionalwithwords, actions,andaccountability,alongwithimproved communication.Itisintentionalaboutcelebratingthe successesofthebusinessandoftheindividualsinthe businessaslittleorbigastheymaybetobuilda momentumofachievementandthatgrowthmindset throughouttheorganization.
AsImentioned,IstartedmycareerinSiliconValley,and thatisalsowhereIalsofacedmydarkesttimefromacareer perspective.Iwasblessedtohaveathrivingcareerandrise upthroughdifferentmanagementrolesbeginninginthe mid-90s.Thentheearly2000shappenedwiththedot-com bubbleburstandtheshrapnelthatimpactedmanyofthe adjacentmarkets.Iwentfromencouragingagrowth mindsetanddrivinginnovationtoacost-cuttingmindset.I hadtoterminatefriendsthatbothworkeddirectlyforme andwithintheorganization,peoplewhoseweddingsInot onlyattendedbutwasapartof.Teammemberswhose parentsandgrandparentsIhadmet.
Play to your strengths, and don’t forget your own competencies.
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Foraperiodoftimeafterthebubbleburst,Ibecame constantlyworriedaboutthemoneybeingspentinmy businessandnotthevalueorbenefitoftheproductsthe businesscouldproduce.Butintime,Ilearnedtoeffectively balancegrowthandprofitabilitytobemoreagilesothatI couldleadabusinessthroughgoodtimesandbad. Developinganorganizationthatcouldshifttheirbusiness andassuresthebusiness’sscalabilitycouldaccommodate theanticipatedgrowthorpotentialretractions.
Additionally,fromthatexperience,Ididlearnthatwhileit iswonderfultobefriendlywithyourteammembersor subordinates,Ineededtosetbetterboundariessothatthe friendshipsdidn’timpactmyperformance,their performance,ortheprofessionalaspectsofpowerbetween myselfandmysubordinates.Inaddition,Ididn’teverwant tolookaclosefriendintheeyeandtellthemtheywere beingterminated.TodaywhileIamopentosocializing outsideofworkandfosteringconnections,Ihaveset boundariesformyselftolimitthosepersonalconnections thathadpreviouslyledtosomethingbeyondtheconfinesof aworkingrelationship.Ioncehadasupervisortellme,“It islonelyatthetop…”atthetime,Ididn’treallyappreciate hisstatement,butaftermydot-comexperience,that statementbecameprettyprofound.
Asaleadertoday,Iapproachchallengeswithagreat intensityofresponsibilityanddesireandwillnotback downfromimpedimentsandsetbacks.
Undeniably,technologyisplayingasignificantrolein almosteverysector.Howareyouleveraging technologicaladvancementstomakeyoursolutions resourceful?
Weareleveragingtechnologytodriveadvancementsin manufacturingoutputandquality Wearechallengingthe statusquobyemployingmanufacturing,processing,and productivityfromadjacentmanufacturingmarketstocreate market-leadingadvancementsinHDPEconduitproduction. Theseadvancementshaveledtotheaccelerationofoutput forBlueDiamond,allowingustotakeonmore opportunities.Ourautomationandthefocuson optimizationhavereducedourproductionleadtimeswhile increasingourvalueandcompetitivepositioninthemarket.
Additionally,wehaveemployedtechnologyinourproduct evolutionandthedevelopmentofnewproductstoprovide thebestpossibleprotectionwithanHDPEconduit.Our utilizationofsimulationdesignmodelsandplastic extrusionoptimizationdeliversthemaximumvalueinour HDPEconduit.
BlueDiamondrecognizeswemustevolveour manufacturingandinnovationtokeepupwiththechanging demandsandongoingdisruption.
Digitizationhasgivenustheopportunitytoreinventour supplychainandoptimizeourtotaloperational effectiveness.
Wheredoyouenvisionyourselftobeinthelongrun, andwhatareyourfuturegoalsforBDI?
Iwouldhavetosaytheanswertothisquestionliesinwhat willmakeBlueDiamondsuccessful,whichishardwork, determination,endurance,resilience,andnevergivingup onthebusiness.TodayBlueDiamondispartofHexatronic Group,whichhasmadeacommitmenttosupportandinvest inthepeopleofBlueDiamondasweexpandourvaluein themarketplace.Whilecompaniescomeandgo,Blue Diamondhassuchastrong,deep-rootedcultureand, throughourproducts,enablestheadvancementofdata communicationswhichwillstandthetestoftime.Blue Diamond’scommitmenttosuccessandourpassionfor achievingorimprovingthetelecommunications marketplacewillallowustocontinuetoconnectwith customersandmeettheirexpectationsformanyyearsto come.
Whatwouldbeyouradvicetobuddingentrepreneurs whoaspiretoventureintothebusinesssector? Playtoyourstrengths,anddon’tforgetyourown competencies.Makesureyouhaveapurpose.Thepurpose willprovideyouwithacompellingargumenttogainthe necessarybuy-inandcommitmentofothers,whetheritis investorsoryourownorganization.Usethispurposeto alignandidentifyaproductorservicethatiseitherbeing under-servedorisn’tbeingaddressed.Anaspiring entrepreneurshouldavoiddoingwhatisalreadybeing done,whetheritisaproductorservice.Also,don’tforget aboutthemostimportantpartofyourbusinessor organization…thepeople…yourpeoplewithinthebusiness youhavecreated.Thecultureofyourbusinessshouldbea competitiveadvantage,anditwillensureyourbusiness thrives.