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“Leadership is not about being the best. It’s about making everyone else better.”
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“Leadership is not about being the best. It’s about making everyone else better.”
Aswestepinto2025,theroleofHumanResources
continuestoevolvebeyondtraditional boundaries,shapingtheverycoreof organizationalsuccess.ThiseditionofCIOLookof The Most Influential HR Leaders to Follow in 2025 celebrates thevisionariesredefiningworkplaceculture,talent strategies,andleadershipinaneraofrapidtransformation.
Inaworldwherehybridworkmodels,AI-drivenHR solutions,andemployeewell-beingarenolongerjust trendsbutnecessities,theseleadersstandatthe forefront—innovating,inspiring,anddrivingmeaningful change.Theirabilitytoblendtechnologywithempathy, strategywithinclusivity,andagilitywithresilienceiswhat makesthemtrulyremarkable.
Throughtheirstories,weexplorehowtheyaretackling today’sbiggestchallenges—fromfosteringDEI(Diversity, Equity,andInclusion)tonavigatingthecomplexitiesof thegigeconomyandupskillingworkforcesforthefuture. Theirinsightsnotonlyofferablueprintforsuccessbut alsoserveasabeaconforHRprofessionalsstrivingto makeadifference.
Thiseditionismorethanjustarecognitionofexcellence; itisatestamenttothepowerofHRleadershipinshaping thefutureofwork.Weinviteyoutodelveintothese inspiringjourneysanddiscoverthemindsthatare transformingworkplacesacrossindustries.
Happy reading!
Creating Impactful Change in Modern Packaging Solutions
O N T E N T S
Deputy Editor Anish Miller
Managing Editor Prince Bolton
Visualizer Dave Bates
Art & Design Director Davis Mar n
Associate Designer Jameson Carl
Senior Sales Manager Wilson T., Hunter D.
Customer Success Manager Nelson M. Sales Execu ves Tim, Smith
TECHNICAL
Technical Head Peter Hayden
Technical Consultant Victor Collins
Copyright © 2025 CIOLOOK, All rights reserved. The content and images used in this magazine should not be reproduced or transmi ed in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK. Reprint rights remain solely with CIOLOOK.
FeaturedPerson
BalaSathyanarayanan EVP&CHRO
JeremyStephens EvpandCHRO
KimColdiron SVP&CHRO
NealHardin CPO/CHR
Brief CompanyName
BalaisaAglobalhumanresourcesandcommunicationsleader atGreif,Inc.,withexperienceatXerox,HewlettPackard,and Coca-Cola,committedtoboardroomexcellence. Greif Greif.com
Stephensisadynamicleaderdrivingworkforcetransformation, fosteringinclusivecultures,andimplementinginnovativetalent strategiestoenhanceorganizationalgrowth,employee engagement,andleadershipdevelopment. TidelandsHealth tidelandshealth.org AmericanWoodmark americanwoodmark.com
Coldironisadynamicleaderknownfordrivingimpactful workforcestrategies,fosteringinclusivecultures,andaligning talentinitiativeswithbusinessgrowthforlong-termsuccess.
Hardinisadynamicleaderknownforfosteringinnovation, drivingorganizationalgrowth,andchampioningpeople-centric strategiesthatenhanceworkplacecultureandbusinesssuccess. TalentSolutions,LLC mpgtalentsolutions.com
PeteAndrich CHRO
Bala’s leadership reflects a people-centered approach, cultivating an inclusive workplace culture and empowering employees to drive innovation.
Theindustrialpackagingsectorholdsanessential
placeinmodernmanufacturingandsupplychains, ensuringthesafestorage,transportation,and deliveryofgoodsacrosstheglobe.Thissector’simportance liesinitsroleasaprotectorandenhancerofproduct integrity,minimizingwasteandmaximizingefficiency.As consumerandregulatorydemandsgrow,theindustry innovatespromptly,integratingsustainablepracticessuch ascircularpackagingsolutions,energy-efficientdesigns, andadvancedrecyclingtechnologies.Theseadvancements addressenvironmentalconcernsandopennewavenuesfor operationalefficiencyandvaluecreation.Theindustrial packagingindustryisshapingafuturethatcombines functionalitywithecologicalresponsibility,meetingthe challengesofachangingworldhead-on.
BalaSathyanarayanan,ExecutiveVicePresidentand ChiefHumanResourcesOfficerdemonstratesvisionary leadershipinaligninghumancapitalstrategieswith industrialpackagingexcellenceandsustainability objectives.Hisleadershipreflectsapeople-centered approach,cultivatinganinclusiveworkplacecultureand empoweringemployeestodriveinnovation.Balainspires collaborativeeffortsandasenseofsharedpurposeamong colleaguesthroughhisabilitytoaddressintricateworkforce challenges.Hisleadershipfocusesonadaptability, engagement,andtalentcultivation,ensuringtheworkforce remainsagileandpreparedtomeetindustrydemands.
Greif,agloballeaderinindustrialpackagingsolutions,isat thecoreofthesetransformativeefforts.Committedto sustainabilityandoperationalexcellence,Greifusesits BuildtoLaststrategytodeliverinnovativepackaging solutionsthatprotecttheenvironmentwhilemeeting customerneeds.Thecompany’sinitiativesfocuson creatingthrivingcommunities,enhancingcustomerservice, andreducingenvironmentalimpactthroughcircular economypractices.Withastrongfoundationinecological stewardshipandacommitmenttodiversity,equity,and inclusion,Greifcontinuestodrivemeaningfulchange withintheindustrialpackagingsectorwhilereinforcingits reputationasatrustedpartnerandindustryleader
Let’s explore Bala’s visionary leadership in the packaging sector:
Bala,astheExecutiveVicePresidentandChiefHuman ResourcesOfficer(CHRO)atGreif,alignsthecompany’s peoplestrategywithitsmissionofindustrialpackaging excellenceandenvironmentalsustainabilitythroughseveral keyinitiatives:
1.People-FirstApproach:Greiffocusesonapeople-first, customer-drivenapproachthatcreatessafe,welcoming,and award-winningworkenvironments.Thisapproachis integraltoprotectingthefuturewithcircularpackagingand recyclingsolutions,whichalignswithitsenvironmental sustainabilitygoals.
2.BuildtoLastStrategy:Greif’sBuildtoLastStrategy includesfourmissionsthatguideitsoperations:
Ÿ CreatingThrivingCommunities:Thismissionfocuses oncreatingasenseofcommunityandbelonging,making Greifoneofthesafest,mostengaging,andinclusive workplaces.
Ÿ DeliveringLegendaryCustomerService:Buildingon itshistoryofsuperiorcustomerservice,thismissionaimsto makeGreifthebest-performingcustomerservicecompany intheworld.
Ÿ ProtectingOurFuture:Thismissioninvolves embracingalow-carbonfutureandinnovatingproductsand solutionsthatsupportacirculareconomy,therebyreducing environmentalimpact.
Ÿ EnsuringFinancialStrength:Maintainingasolid financialfoundationtoinvestandgrowsustainably
3.SustainabilityandEfficiency:BalasupportsGreif’s commitmenttosustainabilitybyimprovingenergy efficiency,minimizingrawmaterialusage,andembracing renewableenergy.TheseeffortsarepartofGreif’sbroader goaltodrivepositivechangethroughpackagingsolutions andminimizeenvironmentalimpacts.
4.Diversity,Equity,andInclusion(DE&I):Greif nurturesaninclusiveculturetoensureaworld-class, diverse,andengagedworkforce.Thisisachievedthrough itsDE&Iframework,whichincludeslisteningto colleagues,engagingwithsharedgoals,proactively identifyingopportunitiesforimprovement,anddeveloping growthopportunitiesforallcolleagues.
5.RecognitionandEngagement:Greifhasbeen recognizedasatopworkplace,underscoringitseffortsto createapositiveandinclusiveworkplace.Thisrecognition helpsattracttoptalentandalignswithitsmissionof industrialpackagingexcellence.
Byintegratingthesestrategies,BalaensuresthatGreif’s peoplestrategyiscloselyalignedwithitsmissionof industrialpackagingexcellenceandenvironmental sustainability
Bala inspires collaborative efforts and a sense of shared purpose among colleagues through his ability to address intricate workforce challenges.
Greifhasundertakenseveralinitiativestoenhance employeeengagementandretentionintoday’swork environment.Herearesomekeyinitiatives:
• EmployeeEngagementPrograms:Greifhas implementedvariousprogramstocreateacultureof engagementandcontinuousimprovement.The companyconductsanannualGallupQ12Employee EngagementSurvey,whichreceiveda94%response ratein2023.Theresultsshowedcontinued improvementinengagement,placingGreifatthe85th percentileintheManufacturingsector.Localleaders usethesurveyresultstocreateactionplans,withover 1,165actionplanssubmittedin2023toaddress concernsanddriveengagement.
• ColleagueResourceGroups(CRGs):Greifhas establishedseveralCRGstosupportdiversity,equity, andinclusion.Thesegroupsprovidepersonaland careerdevelopmentsupport,shareexperiences,and contributetoadiverseandsupportiveworkplace culture.In2023,GreifexpandeditsCRGstoinclude VETS,reachingsevengroupswithover1,200 members.
• TalentDevelopmentandTraining:GreifUniversity offersawiderangeoflearningmodulesandcourses, withover6,000colleaguesaccessingmorethan 20,000learningmodules.TheLeadtoLastProgram, partoftheGlobalLeadershipDevelopment Framework,providesleadershiptraininginmultiple languagesandhasseenparticipationfrom686 colleaguessinceitsinception.
• PerformanceDevelopmentReviews:Greif maintainsongoingperformancedialoguewith colleaguesthroughthePerformanceDevelopment Reviewprocess.In2023,98%ofeligibleprofessional, clerical,andadministrativecolleaguescompleted performancereviews,representingthehighest completionratetodate.
• RecognitionPrograms:Greif’sChampionsprogram recognizescolleagueswhoembodyTheGreifWay. SelectedChampionsarerecognizedfortheir contributionsandreceiveacustomizedpanelonthe ChampionsWallatGreif’scorporateheadquartersand adonationtotheirchosennon-profitorganization.
• Diversity,Equity,andInclusion(DE&I):Greif achievedglobalgenderpayparityin2023and continuestofocusonincreasingfemalerepresentation inmanagementpositions.TheDE&ISteering Committeecoordinateseffortsacrossallsites,andthe companyhasmadeprogresstowarditsdiversitygoals.
Theseinitiativescollectivelycreateasupportiveand engagingworkenvironment,enhancingemployee satisfactionandretentionatGreif.
Balafacesseveralchallengesinmanagingaglobal workforce.Thesechallengesinclude:
• CulturalDiversity:Managingadiverseworkforce acrosscountriesinvolvesunderstandingand respectingvariousculturalnormsandpractices.This isessentialforcreatinganinclusiveworkplace.Bala addressesthisbyfocusingondiversity,equity,and inclusion(DE&I)initiatives,suchasGreif’sDiversity &InclusionFramework,knownasLEAD(Listen, Engage,Act,andDevelop),whichaimstocreatean inclusiveculturewhereallcolleaguesfeelwelcomed andengaged.
• ChangeManagement:Leadingthroughchangeis essential,especiallyinaglobalorganization.This involvesaddressingresistance,cultivating adaptability,andensuringemployeesfeelvaluedand connected.Balasupportschangemanagementby focusingoncommunicationandengagement,ensuring thatemployeesarewell-informedandinvolvedinthe transformationprocesses.
• ComplianceandLaborRelations:Ensuring compliancewithlocallaborlawsandregulations acrossmultipleregionscanbeintricate.Thisincludes managinglaborrelationsandmaintainingconsistent HRpracticesglobally.Balaensurescomplianceby maintainingup-to-dateknowledgeofregulatory requirementsandimplementingpoliciesthatalign withlocallawswhilesupportingglobalstandards.
• CommunicationBarriers:Effectivecommunication acrossdifferenttimezones,languages,andcultural contextscanbechallenging.Ensuringallemployees receiveandunderstandkeymessagesisvitalfor alignmentandengagement.Balausesdigital
• HealthandSafetyInitiatives:TheCommitmentBasedSafety/Quality(CBS/Q)programandtheLifeChangingInjuryandFatalityElimination(LIFE) programarekeyinstrumentsformonitoring,tracking, andpreventingworkplaceincidents.Greifalsoholds anannualSafetyWeektoreinforcesafety fundamentalsandbestpractices.
technologies,suchasHRtechplatformsandanalytics, toenhancecommunicationandimprovedecisionmakingandoperationalefficiency
• TalentDevelopment:Cultivatingapipelineof talentedindividualsthroughearlycareerprogramsand continuouslearninganddevelopmentinitiativesis essentialforbuildingaskilledandadaptable workforce.Balahasimplementedprogramslikethe GlobalEarlyCareerProgramtoattract,develop,and retainthenextgenerationoftalent,ensuringthat leadershipdevelopmentinitiativesareadequateacross differentgenerationsandculturalbackgrounds.
• GlobalCollaboration:Utilizingthestrengthsofa diverseandinternationalteamcanleadtoinnovative solutionsandimprovedbusinessoutcomes.Bala encouragescollaborationandknowledgesharing acrossregionstoenhanceoverallperformance, promotingaunifieddirectionunderthe “One World, One Greif, One Team” philosophy
Bala supports agile workforce planning to adapt to and manage hybrid work models, balancing flexibility with maintaining organizational culture and collaboration.
HR professionals under Bala’s leadership are proficient in managing culture transformation and deployment.
Bala’s leadership focuses on adaptability, engagement, and talent cultivation, ensuring the workforce remains agile and prepared to meet industry demands.
Byaddressingthesechallengesandleveraging opportunities,BalaeffectivelyleadsglobalHRand communicationsatGreif,contributingtothecompany’s successandcreatingacohesiveandengagedworkforce.
Greifhasintegrateddiversity,equity,andinclusion(DE&I) intothecorporateculturethroughacomprehensive frameworkknownasLEAD,whichstandsforListen, Engage,Act,andDevelop.Thisframeworkisdesignedto createacultureofinclusionthatsupportsadiverseand engagedworkforcereflectiveofglobalcommunities.Here aresomekeyelementsandoutcomesofGreif’sDE&I initiatives:
• Listen:GreifconductsCEO/CHROengagement sessionstolistenandlearnfromcolleagues,mainly focusingontheexperiencesofunderrepresented groups.Thisfeedbackinformsimmediateactionsand long-termstrategies.
• Engage:ThecompanyhasestablishedColleague ResourceGroups(CRGs)toprovidesupportand createspacesforcolleaguestobringtheirwhole selvestowork.Thesegroupsfocusonshared characteristicssuchasgender,ethnicity,andinterests andcontributetopersonalandcareerdevelopment.
• Act:Greiftakesactionablestepstopositivelyimpact theorganizationanditscommunities.Thisincludes developingastrongColleagueValueProposition, implementingeffectivesourcingstrategiestoattract diversetalent,andensuringpayequitythroughglobal gradingpractices.
• Develop:Thecompanyemphasizesthedevelopment ofallcolleagues,withaparticularfocusoninclusive leadership.GreifUniversityoffersanInclusive LeadershipLearningProgramtopreparemanagers globallytoaddressbiasesandcreateaninclusive environment.
Outcomesoftheseinitiativesinclude:
• Enhancedengagementandinclusion,asdatashowsa strongrelationshipbetweenfeelingincludedandbeing engaged.
• TheestablishmentofCRGs,suchastheGreif Women’sNetworkandagroupfocusedonBlack colleagues,havepromoteddiversityandinclusion.
• Regulargovernanceandcoordinationthroughthe DE&ISteeringCommitteeandManagement
Committeeensureconsistencyandsynergyacrossall DE&Iactivities.
Greif’scommitmenttoDE&Iisreflectedinitsstrategic prioritiesandcorevalues.Itaimstocreateaworkplace whereallcolleaguesfeelwelcomed,respected,andvalued.
Balahasoutlinedseveralinitiativestosupportcontinuous learninganddevelopmentamongemployees.These initiativesinclude:
• EmbeddingInclusionandBelonging:Greifaimsto integrateinclusionandbelongingintoitsculture, enhancingcolleagueengagementtoworld-class levels.
• AnnualHRSkillsLearningandOnboarding Modules:Thecompanydevelopsandimplements annuallearningmodulestosupportcontinuous developmentforcolleagues.
• CareerDevelopmentandInternalGrowth Opportunities:Greifenhancescareerdevelopment throughinternalcareerawareness,careerpathing,and continuouslearning.
• ElevatingDigitalIQ:Thefocusisonimprovingthe digitalskillsofallcolleaguestoenhancecustomer interactionandproductivity
• LeadershipDevelopment:Greifcontinuestogrow andbroadenregionalmodelsandleadership developmentprogramstoenableleaderstodeliverand leadglobally.
• SuccessionPlanning:Thecompanymanagesand implementssuccessionplanningforkeyrolesand championsleadershipdevelopment.
• GreifCompetencyFramework:Thisframework guidesthedevelopmentofbehaviorsandskillswithin specificcompetencyareasthroughvariousmethods, includingformaltraining,on-the-jobdevelopment,job simulations,observation,feedback,informalcoaching, andreading.
• GreifUniversity:LearningresourcesatGreif Universitysupportemployees'continuouslearning anddevelopment.
Theseinitiativescollectivelysupportacultureof continuouslearninganddevelopment,ensuringthat employeeshavetheskillsandopportunitiesneededfor personalandprofessionalgrowth.
TheHRfunctionatGreifsupportsandpromotessustainable practicesinseveralways:
• EmbeddingInclusionandBelonging:HRaimsto integrateinclusionandbelongingintotheGreif culture,akeyaspectofsustainability Thiseffortis measuredbyachievingtop-quartileColleague Engagementscores.
• ContinuousLearningandDevelopment:HR developsandimplementsannualskillslearningand onboardingmodulestosupportcontinuouscolleague development.Thisincludesenhancingcareer developmentandinternalgrowthopportunities throughcareerawareness,careerpathing,andconstant learning.
• ServiceDeliveryModel:HRenhancestheservice deliverymodeltoimprovetheColleagueValue Proposition(CVP)forproductioncolleagues, contributingtoasustainableandengagedworkforce.
• CommunicationandChangeManagement:HR focusesoncommunicationandchangemanagementto supporttheorganizationthroughtransformation effortsandensurethatsustainablepracticesare integratedintothecompany’soperations.
• SuccessionPlanningandLeadershipDevelopment: Managingandimplementingsuccessionplanningfor keyrolesandchampioningtheL2L(LeadtoLast) leadershipprogramensuresfuturereadinessand sustainabilityinleadership.
• ComplianceandStandards:Maintainingcompliance withallregulatoryandlegislativeimplications protectscompanyoperationsandstandards,whichis crucialforsustainablebusinesspractices.
• ModernizationofHRSystems:Planningforthe globalmodernizationofHRsystemssupports sustainablepracticesandworkforcemanagement.This includesidentifyingandpilotingHRInnovationSite implementationstobuildaroadmapforfuture integration.
TheseinitiativescollectivelycontributetoGreif’s commitmenttosustainabilitybycreatinganinclusive, engaged,andcontinuouslydevelopingworkforcewhile ensuringcomplianceandusingtechnologyefficiently
• DigitalIQandProductivity:Anotherfocusareais elevatingthedigitalIQofallcolleaguestoimprove customerinteractionandcolleagueproductivity This helpscreateamoreefficientandsustainablework environment.
Hepreparesthecompany’stalenttostayagileandfuturereadythroughseveralstrategicinitiatives:
• DigitalTechnologiesandDataFluency:Bala highlightstheimportanceofembracingdigitalization anddevelopingdatafluency ThisincludesusingHR techplatformsandanalyticstoimprovedecisionmakingandoperationalefficiency Advancementsin AIandautomationareusedtogeneratecostsavings, improveuserexperience,andincreasedataintegrity.
• SystemsIntegration:Hefullyutilizessystemsand toolssuchasWorkday,recruitmentplatforms,and GreifUniversitytoenhanceHRefficiencythrough systemsintegrationandautomation.
• AgileWorkforcePlanning:Balasupportsagile workforceplanningtoadapttoandmanagehybrid workmodels,balancingflexibilitywithmaintaining organizationalcultureandcollaboration.
• ChangeManagement:HRprofessionalsunderBala’s
leadershipareproficientinmanagingculture transformationanddeployment.Theyactaschange championsandinnovatorstohelptheorganization throughchangesbroughtaboutbybusiness transformation,geopoliticaltension,andtechnological advancements.
• GlobalandInclusivePerspective:Balaensuresthat HRhasaglobalunderstandingandsupportsinclusion anddiversityinitiatives.Thisinvolvesestablishing globalskillsandsupportingleadersinskill-buildingto provideadiverseandinclusiveworkplace.
• FocusonEmployeeExperience:Balaiscommitted toredefiningthebestemployeeexperience.This includesimprovingemployeesatisfactionand engagementthroughvariousinitiativesandusing technologytoenhancetheefficiencyandeffectiveness ofHRservices.
• EarlyCareerPrograms:Greifrecognizesthevalue ofcultivatingpipelinesoftalentedindividualsatthe beginningoftheircareers.EarlyCareerprogramsare astrategicinvestmenttobuildatalentedworkforce, supportacultureoflearninganddevelopment,and maintainacompetitiveedgeinthemarket.These programshelpshapeindividualstofitthecompany’s culture,values,andskillrequirements,potentially reducingrecruitmentcostsandimprovingretention rates.
Byintegratingthesestrategies,Balahelpscreatea responsive,efficient,andinclusiveHRenvironmentthat supportsGreif’sstrategicprioritiesandlong-termsuccess.
BalaoffersseveralpiecesofadviceforHRprofessionals aimingtoleadwithpurposeandimpactintoday’scorporate environment:
• EmbraceChangeManagement:Ashighlightedin theGlobalHRTownHall,hestressesembracing change.Thisiscrucialforcreatinganinclusive workplaceandadaptingtothecorporateenvironment.
• FocusonEmployeeExperience:Balaiscommitted toredefiningthebestemployeeexperience.This includesimprovingemployeesatisfactionand engagementthroughvariousinitiativesandusing technologytoenhancetheefficiencyandeffectiveness ofHRservices.
• PromoteEngagementandCommunication: Regularengagementsurveys,liketheannual ColleagueEngagementSurveyconductedin
partnershipwithGallup,helpunderstandandimprove colleagueengagement.Thispromotesacultureof opencommunicationandcontinuousimprovement.
• UtilizeAdvancedHRTechnologies:Investingin advancedHRtechnologiesanddigitalcommunication toolsisessentialtostreamliningprocessesand enhancingemployeeengagement.Thisincludesusing chatbotsandmobileaccesstoHRsystems,which allowcolleaguestointeractwithHRwithoutrequiring extensiveHRresources.
• SupportRemoteandHybridWorkModels: Anotherkeyfocusistheshifttowardsmoreflexible workarrangements.Developingpoliciesand infrastructuretosupportremoteandhybridwork ensuresthatemployeesremainproductiveand connectedregardlessoflocation.
• TalentManagementandDevelopment:Continuous learninganddevelopmentarenecessarytokeepup withthejobmarket.Balahighlightstheneedfor strategicHRleadershiptoshapetheorganization's futurebypromotingapositiveworkplacecultureand aligningHRinitiativeswiththecompany’sstrategic goals.
Byfollowingtheseguidelines,HRprofessionalscanlead withpurposeandmakeanimpactintheirorganizations.
ArtificialIntelligence(AI)iscurrentlytransforming
HumanResourceoperations,allowinganorganizationto streamlineprocess,enhanceemployees'experiences, andmakemoredata-drivendecisions.Ascompaniesincreasingly realizethatuseofArtificialIntelligenceinHRisamatterof strategicsignificance,itsusesarebecomingbothmorecomplex anduniversal.
This article discusses the use of AI in HR operations across different dimensions, explaining its benefits and implications on the workforce.
RecruitmentHiring:OneofthekeyareaswhereAIinHRfinds usageisrecruitmentandhiring.Manualprocessesofrecruiting involvealengthyscreeningofresumesbyhumansthat,quite often,containsbiases.TheAI-poweredrecruitmenttoolsdo automatethesemanualproceduresbytheapplicationof algorithmsonresumesthatautomaticallymatchresumestojob descriptionsonthebasisofskillsandexperience.Notonlydoes itexpeditetherecruitmentprocess,butitalsoaddsobjectivity throughtheeradicationofhumanbiases.
ByanalyzingextensivecandidatepoolsAIsystemscan determinesuitabletalentfasterthantraditionalrecruiting methodswithhumanrecruiters.Anapplicanttrackingsystem (ATS)employsmachinelearningtoproducecandidateranking basedonqualificationssoitselectsonlythemostqualified applicantstoproceedtointerviewstages.ThroughAI implementationinHRoperationsorganizationscanautomatically designjobdescriptionsandbuildsearchtemplatestooptimize recruitmentcandidateselection.
OnBoarding:AIimprovessignificantlytheprocessof welcomingnewjoinersintotheorganization.Virtualassistant technologyhelpsguidenewemployeesthroughonboardingwith completeaccesstorelevantinfoandresourceswhilecollecting performancefeedbackfromthem.Thecombinationwillimprove administrativeprocessingwhiledeliveringsuperiorsupportthat newemployeesreceivestartingondayone.
Thesystemdeliverscustomizedonboardingresources basedondepartmentandrolewhichhelpsnewhiresbetter adapttotheirnewworkplaceenvironment.By implementingAIinHRdepartments,itenhancestheir abilitytocreatemeaningfulconnectionswithnew personnelwithoutbeingoccupiedbyadministrativetasks.
PerformanceManagement:AtpresentAIis revolutionizingperformancemanagementsystems. Traditionalemployeeevaluationprocessesleanheavily towardpersonaljudgmentswhichdonotaccurately showcaseactualemployeeachievements.AItoolsexamine performancemetricdatafromemployeesincluding productivitystatisticsandattendancerecordsandproject completionresultswhichcreatesacompleteperformance history.
Withpredictiveanalytics,organizationscandiscover patternsthatwillpredictproblemslikeemployee disengagementortheriskofemployeesleaving.Inthis way,HRprofessionalsareabletorespondtoconcerns proactivelybeforetheybecomebigproblems.More importantly,AIinHRenablescontinuousfeedback mechanismsthatallowreal-timeadjustmentsin performanceexpectationsandgoals.
LearningandDevelopment:AI-drivenplatformsare transformingthewaytraininganddevelopmenttakeplace inemployees.Thepersonalizationoflearningexperienceis whatAI-basedplatformsdo,theyanalyzeemployeedatato providecoursesbasedonthespecificneedsandcareer aspirationsofeachemployee.AIcanthushelp organizationsmonitorlearningprogressandoutcomesto ensurethatemployeesacquireskillsfortheirrespective roles.
Additionally,AIinHRcanhelpidentifyskillsgapswithin teamsordepartments,allowingHRleaderstodevelop targetedtrainingprogramsthatalignwithorganizational goals.Thisapproachnotonlyenhancesemployee engagementbutalsocontributestooverallbusinesssuccess byfosteringamoreskilledworkforce.
AdministrativeEfficiency:AIgreatlyimproves administrativeefficiencyintheHRdepartmentby automatingrepetitivetasks,suchaspayrollprocessing, benefitsadministration,andemployeerecordmanagement. ThisreducestheadministrativeburdenonHRprofessionals andfreesuptimethatcanberedirectedtostrategic initiativesliketalentdevelopmentandemployee engagement.
Forinstance,payrollsystemsthatuseAIcanautomatically calculateandenterdatatominimizeerrorsandensure compliancewithregulations.Voice-basedassistantscan alsotakecareofroutineemployeeinquiriesregarding benefitsorpolicies,thusfurtherstreamlining communicationbetweenHRteamsandemployees.
EmployeeEngagement:AItoolsalsoprovidewaysto advanceemployeeengagementintheworkplacebecause theyanalyzeinformationfromfeedbacksurveysorinternal communication.SuchfeedbackhelpsHRofficesunderstand wherestaffmembersfeelneglectedordisengaged,and correspondinginterventionscanincreaseworkplace satisfaction.
AIinHRcanpromoteindividualizedcommunication strategiesbyreflectingemployeepersonalpreferences concerningthecommunicationstyleorchannel.Thisis how,inmanyways,ithelpsfosteranincreasinglyinclusive workplaceculturebymakingtheemployeesfeelheardand valued.
TheentranceofAIinHRcreatesafundamental transformationinorganizationalworkforceadministration methods.AItechnologieshelpbothincreaseoperational efficiencyandenablestrategichumanresourcemanagement approachesthroughtheirprocessingofrecruitmentand performancemanagementandemployeeengagement stages.Byadoptingthesetoolscompanieswillachieve betteroperationaleffectivenessaswellascreateanengaged workforcethatwilltacklebusinesschallengesin tomorrow'slandscape.
AIintegrationinhumanresourcefunctionsrepresentsa fundamentalbusinessstrategywhichdrivesorganizations aheadintoday'scompetitivemarketplace.Theupcoming yearsof2025throughanunknowntimeframewillsee expandedAIinfluenceonworkplaceevolutionwhich providesadditionalpotentialforhumanresources managementinnovation.
Humanresourcesisarapidlychangingbusinessenvironment,
anditisbeingtransformed.ThetraditionalroleoftheHR functionhaschanged,asitisnolongermerelyan administrativetask.Itisbecomingmorestrategic,withHRasadriverfor organizationalgrowthandinnovation.Thus,theroleoftheHR professionalhastobeelevatedtoafocusbeyondday-to-dayoperations andinalignmentwithbusinessgoals.Byembracingthisstrategicrole, HRcanfosterahigh-performanceculture,navigateworkforce challenges,andcontributedirectlytothebottomline.
Traditionally,thetraditionalviewofHRdepartmentshasbeenthatofan administrativeunitthatperformstaskssuchaspayrollmanagement, compliance,andrecruitment.Alltheseareimportant,buttheymakeup onlyasmallpartofwhatcanbeachievedbyHR.Today,withthe increasingcompetitivebusinesslandscapeandarapidlychangingnature oftheworkforce,itbecomesevenmorenecessaryforHRtoplaythe strategicrole.
ThestrategicHRpartneractsasabridgebetweentheHRteamandthe C-suite,ensuringthatHRpolicies,procedures,andgovernancearein linewiththeorganization'smission.Itmeansunderstandingwhatarethe company'skeygoalsandobjectivesandthendevelopingstrategiesto supporttherealizationofthesegoalsthroughthehumanresourcesystem. Focusingontalentacquisition,employeedevelopment,succession planning,technology,andculturewillenableHRtodifferentiate organizationsandattracttoptalent.
AstrategicHRbusinesspartnerismoreadvancedthanatraditionalHR manager.TheyworkatahigherleveltoalignHRinitiativeswiththe strategicgoalsoftheorganization.Theirrolesinclude:
• DevelopinganddirectingeffectiveHRagendas:StrategicHR businesspartnersusetheirknowledgeandskillstodevelopand directeffectiveHRagendas6.Theymayfocusondeveloping strategiestomeetcompanyHRgoalsandobjectives.
• Advisingtopleadership:Theyusetheirknowledgeof HRandtheorganizationtoadviseandguidestrategic decisions,suchastalentacquisitionandworkforce planning.
• Workforcechallenges:Theyidentifyandsolve complexworkforceproblems,suchasresolving conflictsanddevelopingsolutionsfortalentretention.
• Nurturingtalent:Theyspendtimenurturingtalent withintheHRteamandaroundtheorganization, developingandmentoringemergingHRprofessionals aswellascoachingmanagersonleadershipandpeople managementskills.
• AlignmentofOrganizations:Theroleofastrategic HRpartneristhedeliveryofaseamlesscohesiveness whereeveryindividualwithintheorganizationstrives towardcommongoals.TheycloselyworkwithHR departmentsandtheleadershipteam,whiletheyalign variousHRstrategieswithbroaderorganizational goals,therebydrivingtowardsaunifiedandpurposedrivenworkforce.
AstheHRlandscapecontinuestoevolve,HRbusiness partnersmustdevelopnewskillstomeetemerging challenges.Theseinclude:
• Understandingofbusinessandmarketdemands: AligningHRactivitieswiththedemandsofthe businessandthemarketandassumingacommercial attitudethatisquiteclosetochangingmarkettrends.
• Preparingforthefutureofwork:HRBPsneedto addresschallengestofuture-prooftheirorganizations. Thisincludesmaintainingculture,engagement,and connectionindistributedorganizationsandhelping leadersdeterminethebestpathforwardfortheirteams, whetherit'sinperson,virtual,orhybrid.
• Coachingandconsulting:HRBusinessPartners needstobeabreastofthecurrentandfuturechallenges thataffectthepeopleintheirorganization.Thismakes themgivepivotaladviceandconsultthestakeholders.
Newindividualroleshaveevolvedfromtheerstwhile, cookie-cutterHRBusinessPartnerrole.Inthenewmodel, HRBPsde-emphasizeoperationalissuestofocusmoreon talentstrategy.Becausetheoperationalworkisgiventoa servicedeliveryteam,theseHRBPscanconcentrateonthe challengesandopportunitiesrelatedtotalentinaparticular departmentorbusinessunit.
HRteamsoperateinasilotoofrequently,notunderstanding theconversationsanddecisionsbeingmadeamongsenior leadership.ThisdisconnectioncanleadtoHRbeingunable todrivestrategicbusinessoutcomes.Tobridgethisgap, organizationsmustworktobuildalignmentacrossteams anddepartments,whereHRworkscloselywithsenior leadershipasastrategicpartner.
Strategically,intoday'scompetitivebusinessenvironment, thisisnotachoicebutastrategicinvestmentforthe transformationofHRintoastrategicpartner.Byaligning HRstrategieswithbroaderorganizationalgoals,itcan navigatethroughorkeeppacewiththechangingneedsof theworkforce,fosterinnovation,anddrivesustainable growth.Acceptanceofthischangewillrequiretrainingin thecompetenciesandcapacitiesofHRpractitioners, collaborationamongHRandotherdepartments,and recognitionoftheroleofHRasadrivingforceforthe successofanorganization.