Trailblazing Women of the Construction Industry to Follow in 2022

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www.insightssuccess.comVOL-04 | ISSUE-13 | 2022 of the tofollow in 2022 construction Women Trailblazing Industry Founder CEO Building the Most Valuable Consulting Brand in the Capital Projects Industry Olf Hamd Concord® Project Technologies Inc Adapting to New Norms New Trends in the Job Market Impact of Digitalization The Search Around Data-Driven Branding

Editor’s Desk

Productive Construction in Line with Environmental Norms

uetothepaceofthespreadofinformationonthe

Dinternet,clientsareawareoftherapidlychanging marketsineveryindustryandsettlefornoless. Thecaseisnodifferentfortheconstructionindustry,where therehavebeenrevolutionarychangesinthepastfewyears. Thegrowingexpectationsofclientshaveledtoinnovative, tailoredproductsforhomes,worksites,commercial buildings,andmore.Womenhavebeenatthehelmof fulfillingtheseexpectationsbybringingstructureswith modularized,specific,andoptimizedparameterswith securityandhealthobjectives.2022promisestobeayear thatbelongstothetrailblazingconstructionindustrywomen whovowtodeliverresultsbetterthantherest.

Newpossibilitieshavesprungupintheconstruction industrywiththeadoptionofmodernhardwareand softwaretechnologiestorampupdesigns.The advancementofaugmentedrealityandvirtualreality (AR/VR),drones,robotics,andadditiveprinting,haspaved thewayformodernizedconstructiontechniques. Professionalsmaximizetechnologytomakeworkprecise, intricate,andefficient.Havingtoolsattheirdisposalmakes workeasytodo,andthemarginoferroriscomparatively less.AR/VRhasenableddesignersandengineersto imagineandworkonmodelsbeforetheycometolife,and thatiswhytheyhaveagreaterunderstandingofwhatthey areworkingon.Clientsalsohavetheoptiontoviewtheir homesorofficesvirtuallyandtakeatourtoknowthebest featuresanddisadvantagesaccordingtoneeds.Thisisa win-winsituationforeveryone,andtimelyupgrades promisetomakeitevenbetter

Theemergenceofstart-upshasincreasedtheratioofvalue deliveringcompaniesandfirms.Newmarketopportunities inducedbytechtrendsforcethecompetitiontolevelupand introducesomethingnewtostayrelevant.Itisknownthat start-upsarethecenterofinnovationandfast implementationintherealestateindustry Whenacompany

triesdoingsomethingnew,othersareforcedto followsuitbecauseclientschoosethebestservice, lowestprice,andbestvalue.Onethousandtwo hundredstart-upshavebeenfoundedinrealestate andconstructionworkingsince2010andhave receivedoverUS$19.4billioninfunding.Thehuge influxofmoneyandtalenthasfamiliarizedthe industrywithcreativeandefficientwork.

Digitalizationhasmadeitpossibletolessenthe impactofconstructionprojectsandalignwith governmentsincreasingtheirC02andenergy efficiencyregulations.Architectsandengineerstoday areenvironmentallyconsciousandwork,keepingin mindthephilosophyofminimalization.Concept homeslikeminimalcottagesandnet-zerocarbon impactofficesareincreasinglygainingpopularity.

Withthehugedemandforenvironmentallyfriendly homes,companiesareforcedtobuildmoreonthese concepts.Anindustrythatcaresfortheenvironment asmuchasitcaresforprofitisontherouteto successandgrowthandtheconstructionindustryhas shownthisbeliefrepeatedly

Thiseditionof “Trailblazing Women of the Construction Industry to Follow in 2022” hasstories ofimpactfulwomenwhodaredtobelieve.

Doreadtheamazingprofilesputtogetherbyourinhouseeditorialteam.

Raunak raunak.mhetre@insightssuccess.com

Raunak Mhetre
C O V E R S T O R Y08 Building the Most Valuable Consulting Brand in the Capital Projects Industry Olf Hamd
16Debbie Flevotomou Think Nature with Architecture 22 Jenny HaagBringing Brands to Life Simone de Gale Valeria Segovia 26 32 Crafting Architecture that Connects to Nature Delivering Designs to Create a Better World with a Sense of Responsibility A R T I C L E S 20 Adapting to New Norms New Trends in the Job Market 30 Impact of Digitalization The Search Around Data-Driven Branding C O N T E N T S
sales@insightssuccess.com April, 2022 Editor-in-Chief Senior Sales Manager Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Pooja M Bansal Managing Editor Jenny Fernandes Sourabh More Executive Editor Raunak Mhetre Assistant Editors Visualizer David King Art & Design Director Associate Designer Kshitij S Peter Collins, Mayur John Matthew Sales Executives David, Martin Business Development Executives Steve, Joe, PrathameshJacob Smile Aditya Marry D'Souza SME-SMO Executive Atul Dhoran Frank Adams Circulation Manager Robert Brown Stella Andrew David Stokes Shyam Sonawane Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Anish Miller Sonia Raizada

FeaturedPerson

AntoniettaRoy Founder

CarleyHill

PresidentandCEO

DebbieFlevotomou

CEO/Founder

JaimineJohnson

DirectorofCommercial Operations,Leasing, andSalesRealtor

JennyHaag

FounderandPresident

OlfaHamdi

FounderandCEO

PaeNatwilai

FounderandCEO

SimonedeGale

FounderandCEO

ValeriaSegovia PrincipalandDesign Director

DonnaSultan

PresidentandCEO

tofollowin 2022 construction Women Trailblazing INDUSTRY

of the

BriefCompanyName

ConstructionAdvocacy Professionals capyourbudget.com

CAHillTECH,Inc cahilltech.com

DebbieFlevotomou Architects debbieflevotomou.com

DRKandCompanyRealty drk-realty.com

RISEDesignBuild Integration risedbi.com

ConcordProject Technologies tconglobal.com

Designingoutofthebox,basedonadeepunderstandingof eachproject’sbudgetandkeyobjectives,Construction AdvocacyProfessionalsbringeachprojecttolifeefficiently andeffectively.

CAHillTECHisaleaderinheavyconstructionskill-sharing, usingmodern&provenmethods.

Designingprojectsatanyscale,fromasea-frontmasterplanin Tripoli,toasinglehouseextensionwithinteriordesignin CentralLondon,myphilosophyisthatdesignshouldbe innovative,inspiringandvalueformoney

DonaldR.Kenney&CompanyRealtyisafull-service commercialrealestatecompany

Riseisafull-servicemanagementcompany

TheTeamConcord™platformisthefirstcloud-basedplatform purpose-builtforcapitalprojectteams.

Trikisanautomatedsoftwareplatformthatdigitisessiteasset recordsinthreedimensions. Trik gettrik.com

SimoneDeGaleArchitects simonedegale.com

Gensler gensler.com

KEOInternational Consultants keoic.com

SimoneDeGaleArchitectssignaturestylecreatestimeless architectureandcelebratesclassicalformsinterlacedwith innovativestructures

Genslerisaglobalarchitecture,design,andplanningfirmwith 50locationsacrossAsia,Europe,Australia,theMiddleEast, andtheAmericas.

KEOisacreativeenterprise,whereinnovationisawayoflife.

Olfa Hamdi

Founder CEO Concord® Project Technologies Inc

Olf Hamd

Building the Most Valuable Consulting Brand in the Capital Projects Industry

Tailored training designed to empower your people. From Predictability Thinking™ and Advanced Work Packaging to digital project delivery and project management, our in-person and virtual programs lay the foundation for change.

C O V E R S T O R Y

Embarkingonaprofessionaljourneyasaresearcher andauditoroflargeconstructionprojectsto foundingConcord®ProjectTechnologiesInc, realizingtheloopholesintheconstructionindustryto achievepredictabledelivery,OlfaHamdibroughtacrucial changetothecapitalprojectsindustry

Understandingvariousfactorsthatimpactpredictabilityto helpcompaniesattaintheirprojectgoalsontimeandonbudgetdelivery,Olfaimplementsherexpertisebyputting togetheraproprietarysupportsystemwithaplatformthat driveshervision.Aftersheco-inventedAdvancedWork Packaging(AWP),themethodbecameanindustryBest Practiceacrossindustrialconstruction.AstheCEO,Olfa envisionsConcord®asthepremiercompanythatsupports clientswiththeknowledgeandtoolstheyneedtodeliveron timeandbudget,ensuringpredictableoutcomes.

MitigatingStagnancy

Thequotegoes, "A smooth sea never makes a skilled sailor." Olfaknewthatitwouldn'tbeaneasypath,whichis whyshefacedeverychallengewithasmilethatspreadeye toeye.Shebegantheentrepreneurialrideinthemarket filledwithrenownedcompaniesofferingnumerous services.WhatmadeOlfa'sparticularapproachstandoutin theindustrywastheAdvancedWorkPackaging methodologysheinventedattheUniversityofTexas,

Austin.ThismethodologyresultedinConcord®having ExxonMobilandShellastheirclientfromdayone, expandingitsclienteleworldwidegradually,becomingthe mostvaluableconsultingbusinessinthecapitalprojects.

Olfaexpressedthatstartingthecompanywithaglobal purpose;shecameacrossoneoftheprimarychallengesof travelingtointernationalmarkets.WhentheCOVIDhitthe surface,travelrestrictionswereimposedglobally,giving OlfathechancetoinvestinConcord'scertification,training, andconsultingservices,usingonlinelearningmanagement systemsandcloudplatforms.

Concord®continuedgrowingexponentially,reaching thousandsofprofessionalsthroughouttheindustry leveragingtechnology,andtoOlfa'ssurprise,theindustry waswaymoreopentousingtechnologyanddelivering projectsvirtually.

Talkingaboutthecrucialobstaclesofconstructionandits relatedindustries,Olfaasserts, "Any type of construction project has an excess amount of waste. There is so much unpredictability that our industry has gotten used to and started accepting the fact that projects can be finished late. We got used to having a lot of change orders having many claims. Everybody accepts that.”

“"With Concord, I came to the market and said, 'Enough with this waste.' We want to believe that we could achieve on-time and on-budget delivery systematically, avoiding late and over-budget projects," clarifies Olfa.”

Olfacontinues, "This is applicable to infrastructure projects, which are funded by the taxpayers; and equally applicable to private projects, for which the shareholders pay. We're saying predictability is good for business, and we need to know and make that happen. So, initially, the was a little bit of resistance. However, with awareness, as Concord® produces its publication called Velocity, which drives our industry's thinking and debate, conveying thought leadership and innovation articles, every week. So, that we can move the market, empowering professionals to deliver on-time and on-budget systematically.”

PredictabilityDelivered™

Olfaaccumulatedextensiveexperienceinherearlycareer asanauditorofmulti-billiondollarcapitalprojectand researcherthatledhertofoundAdvancedWorkPackaging

Concord® is a global market innovator in capital project predictability services, technology and training.
Trailblazing Women of the construcon industry to follow
in 2022

Instituteasanonprofitresearch organization,exploringthemarket aroundtheindustrygettingitreadyfor change.Shenoticedthatseveral renownedconsultingbusinessesdidn't haveaccountabilityfortheoutcomeas serviceproviders.

Shestatesthatlikeeveryother stakeholderinaproject,theseservice providerschargehourlyratesand largecontractsformassive constructionprojects.

Olfaexpresses, "What they deliver doesn't necessarily correlate with an outcome of on time and on budget delivery. I realized that there is a niche in our industry if we can create a consulting company and a training and certification company that provides: one, it provides the education and certification on predictability and works packaging and good planning, basically, and project management.”

Olfabroughttransformativeshiftsbringingasetofservices drivenbypredictabilityandoutcomes,providinganew intellectualproperty.ItwasessentialforherwithConcord® todriveinnovation,anewIP,providinghigh-quality services.Sheshares, "When we work with an owner or a construction company, we're saying, 'I am your partner in helping you achieve that goal. I'm not going to let you go until we achieve that goal.' That drives me. I realized

nobody's doing that in the industry. My vision for the company is to create the most valuable construction services consultant services company in the industry.”

TheStrongerRoots

Concord®isonamissiontobecomethe premierpartnertotheenergyandindustrial constructionprojectcompaniestodeliver predictability,withavisionthateveryclient getstheirprojectdeliveredontimeandbudget. OlfadescribesthatConcord®isdrivenby threekeyaspectsandisthecoreofitsculture: predictability, knowledge, and empowerment

Predictability:Concord®believesthefuturebelongsto capitalprojectorganizationsthatmasterpredictableproject deliveryandpredictableoutcomes.

Knowledge:Valuingdata-driven,fact-baseddecisionmakingpracticessupportedbythoughtful,deliberate knowledgeacquisitionandmanagement.

Empowerment:Itbelievesthatacapitalproject organization'sstrongestassetisitspeople,anditinvestsin people.

TrustworthyTechnology

Concord®isutilizingthebesttechnologyavailablein learningmanagementsystems,enablingprofessionalsinthe

constructionindustryaroundtheglobe, provideaccesstoitstrainingwithvideos andtestinteractingwithinstructorsatany time.WithConcordAcademyandthe certificationprogramonAWP,individuals receivethesamequalityknowledgeand careuniversally

Concord®makesthemostoutofthe availablesolutionstobuildastrongnetwork foritsconsultants,makingitmoreflexible fortheprofessionalsupdatingwith technologicaladvancement.

Olfamentionsthattheconstructionindustry missesfewmarksanddoesnothavespace forintelligence,projectmanagement,and decision-making.Shenotes, "A lot of our data is manual, and it's not collected automatically. Our industry doesn't leverage technology very well, especially collaboration and non-engineering information. Concord® is working on solving that issue as a part of our most innovative projects that we're looking to change with the industry in the next few years.”

WavingtheMagicWand!

Elaboratingonthedesiredchangesintheconstruction industry,Olfashares, "If I had a magic wand, I would get

the capital project stakeholders to operate collaboratively in a flat, technology-driven transparent environment.

Eliminate all of these layers of transactions and contracts and lack of interoperability that creates a lot of miscommunications, which ends up hindering predictability. Ultimately, that's the vision. What we do through advanced work packaging and through predictability thinking™, what Concord® does is that we empower and help shape the stage-gate system and the project delivery system of these large projects, large construction companies as well, small and large so that they can streamline and monitor the risk and control the risk in a way that drives predictability.”

"Concord® believes that predictability is notjust a goal; it's a behavior. The same way when you say, "We are a safe company, and safety is our goal." But we are a safe company. We are safe in the way we execute our construction projects. We need to become predictable companies and predictable construction projects. So, it has to become a behavior. The behavior starts from the fact that everybody within the project team communicates transparently, in an integrated way, and then issues, when

they arise, they're not hidden. They are brought to the surface so that everybody including leadership resolves them on time. So, if I had a magic wand, I would have all projects operate in a common digital environment that flattens the collaboration makes it transparent and powered through artificial intelligence to help support decision making and close the knowledge and experience gap we struggle with in our industry. We could start developing intelligent project management and project decisionmaking," explainsOlfa.

ExpectedChanges

Concord®istryingtochangetheindustry,producing knowledge,communicating,anddemocratizingtheprojects amongindustryprofessionals.Olfawantsahierarchyofa significantconstructionprojectcompanyoraconstruction company,needingthemtoaccessknowledgeeasily,ina fastway,inarenewableway,andinasustainableway

Concord®isavailingitsprojectmanagementcertifications andAWPcertifications,widelyusedbythemajormultibillion-dollarorganizations,makingiteasytoadapt.

Olfawantstocertify25,000professionalsby2025in advancedworkpackaging,herpredictabilityprogram.She envisionsthatby2025,Concord®wouldhaveasubstantial impactworth25$billionworthofcapitalprojectsby providingtheservices.

PredictingtheFuture

OlfaaimstoleadConcord®withquality,knowledge, innovation,integrity,high-qualityservices,predictable results,andempowermentasatrustedbrand.Sheenvisions ConcordeKSAinSaudiArabia.Shenotes, "We're looking at Concord France, Concord KSA, Concord Netherlands, Concord South Korea, Concord South Africa. We're working on transforming Concord into a global brand that can impact local construction markets in these major hubs of construction worldwide, of course. That's my goal and vision for where I want the company to be. And maybe one of those days, we'll see Concord go IPO.”

Concord®isonasolidpathtobecomingthemostvaluable capitalprojectconsultingandtrainingbrandintheworld.

SharingtheLessons

OlfawishestoseetheindustrybornwiththefiberandDNA ofthecapitalmarket.Sheadvisesaspiringentrepreneursto goforit. "Take a chance. Our industry needs it. And we have a great large industry, and the market is big, so we need more of those companies," Olfaconcludes.

Concord® is dedicated to helping capital project organizations deliver predictable, profitable projects and programs.

.

Think Nature with Architecture

ntrepreneursleadfromthefront,makingthe

Emostofeveryopportunity Withrising sanctionsontheconstructionindustry,itis interestingtowatchbusinessleaderspaving thewayforsustainablearchitecturewith THINKNATUREdesignconcepts.Meet DebbieFlevotomou,FounderandCEOofDebbie FlevotomouArchitects(DFA),amulti-award-winning architect,celebratedspeaker,prolificartist,founderof LondonBerkeleyDevelopmentsandLondonBallet Theatre.KrugerCrownerepresentsherasapublicspeaker

Asaresoluteleaderwhoisresilientandpassionateabout theTHINKNATUREinitiative,Debbieleftnostone unturned,winning66nationalandinternationalawardsin thelastfiveyears.

AtDFA,DebbieincorporatesTHINKNATUREdesign conceptsintoplace-makingandarchitecture.DFAdesigns originalandboldbuildingswhichareinspiringandiconic, peopleandnature-centric,withsustainabilityintheircore, creatinglandmarksofallschemes

SculptingaStrongFoundation

DebbieFlevotomou,aGreekfemalearchitect,founded DFAin2012withnofinancialbacking,onenon-British employeewithnoindustryconnections,andzeroclients. Twoyearslater,thecompanyemployedateamof20, workingonlarge-scaleinternationalprojects,thebiggestof whichwasa5kmlongmixed-useseafrontdevelopmentin Tripoli,Libya.

StartingfromDebbie'sflatinBattersea,thecompany movedtoWestminsterandMayfair,withsatelliteofficesin theUSandGreece,totalingsixofficesworldwidethrough itspartnerships.DFAhasbeenoperatinginternationally withdiverseprojectsinEurope,theUS,theMiddleEast, andNorthAfrica.IncooperationwithDavidMorley ArchitectsandParkerLloydGroup,thepartnershipboasts over80staff,93%award-winningprojects,andan impressiveportfolioofschemesinallsectors. WalkingtheRoadNotTaken

Startingasasolepractitioner,Debbiequicklybroke throughintothelargecommercialsegment,andevenmore impressively,enteredtheinternationalbusinessstage-a GreekfemalearchitectsucceedingintheMiddleEastand NorthAfrica,where,againstallodds,shewon5large-scale projectsinLibya,withherboundary-pushing,bold, authenticdesigns.InspiredbyvisionarieslikeZahaHadid andFrankO'Gehry,THINKNATUREarchitecturehas earnedDebbietheendearingnickname“theblondZaha.”

Debbie'spassionfornature-centricarchitecturedroveherto leavebehindapromisingcareeratFoster+Partners,and startherownpracticetochangetheworldstageof architecture.

Sheisonamissiontoinspireamoveawayfrom modernismdesigntoiconic,natureandpeople-centric designsthatbringpeopleclosetonatureandimprovetheir wholewellbeing.ThisledDebbietostarttheTHINK

Trailblazing Women of the Construction Industry to Follow in 2022.
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DebbieFlevotomou FounderandCEO DebbieFlevotomouArchitects

NATUREmovement,whichshetalkspassionatelyabout whentravelingworldwidetospeaktoaudiencesabout architecture.THINKNATUREdesignissodistinctivethat itisrecognizedasoneofDebbie'screationsandsetsthe companyapartfromcompetition,providinganauthentic USP,evenagainstbigestablishednames.

StandingontheTestofTime

Debbiementions, "The biggest challenge in changing the world of architecture is affecting the client's decision to go for the extraordinary, the authentic, the unique, the novel. “ ShefoundedDFAfromherflat.Thebusinessreached successwithinacoupleofyears(ateamof20workedon fivelargeprojectsinLibya).

WhenpoliticalunreststartedinLibya,withthe assassinationoftheUSambassadorinTripoli,akeyclient wastakenhostage,andallprojectsstopped.Thismeantthat theteamhadtobereleasedatveryshortnotice.However, everyonechosetoremainoncallonacontractbasis becauseoftheirloyaltytotheTHINKNATUREvision. Mostcompanyownerswouldhavegivenupatthatpoint, butDebbieremainedfirminhervisionofsuccess.

Movingaheadwithresilience,DFArecovered(withno financialbacking),producinghealthyprofitsoutofprojects intheUKandabroad.However,whenthepandemichit,all projectswereabruptlyhalted.Despitetherepeated challenges,thecoreteamcontinuedtoworkonbids resultinginahealthycadenceofnewprojectsofever increasingscale.

AnUnrelentingAttitude

Throughoutthepandemicwhenallprojectsstopped, Debbietooktimetofocusonpersonaldevelopmentthrough aBritishLibraryBusinessStrategycourse.Shere-mapped thefuturetrajectoryofDFA,lettinggooflow-yieldwork andfocusingonschemesthatwouldhaveoptimumimpact onshowcasingandpromotingTHINKNATURE.

Acceptingthehurdles,Debbienotonlycontinuedtonurture existingbusinessrelationshipsbutalsoformedalliances andnewpartnershipswithDavidMorleyArchitectsand ParkerLloydsGroup.Theneworganizationalstructurehas putDFAandtheteamakeyplayeramongstarchitectural practicesintheUK.

TheCompetitiveEdge!

InadditiontoherroleastheleadarchitectatDFA,Debbie isalsotheArtisticDirectorofLondonBalletTheatre,Chair ofLBD,andaveryactiveartist.Shehasbeenrecognized with66internationalawards,andherworkhasbeen featuredinTheTimes,BBC,LondonEveningStandard, London&NewYorkBuild.Shehaslentherexpertiseto manyprojectsandhasjudgedanartcompetitiononthe BBC.

Asaninspirationalpublicspeaker,shetalkspassionately aboutarchitecturewithadifference.Shehasenthralled audiencesfromNewYorktoCasablanca,communicating herpassionforTHINKNATUREdesignbringingher uniqueperspectivetostudentsandprofessionals.

Debbie'slatestawardsincludetheWomeninArchitecture AwardsforBestFemaleArchitectoftheYear2021, BusinessElite's40Under40,2020,MostInfluentialWoman inArchitecture2019,andMostInnovativeArchitectofthe Year2018.With66internationalinfluentialconference appearances,Debbie'suniquestyleofengagingaudiences andachievingeveryone'sparticipationhasearnedhermany repeatedspeakinginvitations,fromCancuntoMonteCarlo.

AmongstDebbie'smanyprofessionalachievements,she waselectedastheChairpersonandCounselloroftheRoyal InstituteofBritishArchitecture.DuringherRIBAtenure, Debbiepromotedarchitectureandgooddesigntolocal communities,supportedarchitectsintheirwork,and successfullylobbiedlocalcouncilsonarchitecturalissues (e.g.,BatterseaPowerStation).

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NewTrendsinthe

hisseason,America'sJobmarketisinfullbloom,

Taimingforhighergroundsasthepandemicsubsides andemployeesreturntotheireverydayjobs.Many companiesareofferingperksforemployeestoreturntothe officewhiletheWorkfromHome(WFH)segment continuesgainingtraction.ThetraditionalAmerican employeegaveanaverageof8yearstoonesingle corporation.Thesentimentbackthenwastobeloyaltoa singlecompanywhileworkinghardandgivingtheirbest.

Thisformofworkinghadbeenhelpingemployeesforyears toscaleuptheircareerswhilegainingprofitsfortheir parentorganization.

Enterthemillennialswhoarenewbiesinthejobmarket, andthesituationchangeddrastically.Theconceptofcareer loyaltyisslowlytakingformintoanewtermcalledjobhopping.Changingjobsisbecominganewnormintoday's world,wheremostpeoplebelievethatemployeeswhohave workedatacompanyformorethanfiveyearsmaynotbe compatibletoworkanywhereelse.

Mostemployees,particularlymillennials,believethat stayingwithabusinessformorethantwotothreeyearsis careerrestricting.Althoughjob-hoppingisnowpopularin mostindustries,somepeople,suchasengineers,tendto

focusonshiftingpositionsonlywhentheyhaveacquired thenecessaryabilitiestoadvance.Lessthanhalfofbaby boomersplantostaywiththeircompaniesformorethan threeyears.

Millennialsareknownfortheirprofessionaldedication, needforconstantchange,andchallengingsituations;they arehighlyeducated,outgoing,andvaried,andmanyaspire tobefamous.Mostarecareer-orientedandarewillingto changejobsatregularintervalsformoregrowth,better opportunities,andbetterappraisals.Incontrast,thisgives risetothequestionofwhyemployeesarefindingitdifficult tostaygluedtotheircompanychairsforaparticularlylong time.Oneofthemainreasonsisthelackofemployee engagement.

ThelackofemployeeengagementinUSofficeshasbeenin thespotlightforanextendedtime.Estimatesshowthat about87%ofemployeesareinactivelyengagedatwork. Thisgivestheimpressionthatonly13%ofemployeesare activelywillingtodotheirjobsandperformthemtothe bestoftheirabilities.

Employeeengagementisanarduous,expensive,andtimeconsumingprocessthatdemandsactiveparticipationfrom

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managementinmostfirms.Therearenumerousprograms andideasforincreasingemployeeengagement.However,it maybetimeforbusinessestoaskemployeeswhatthey wantfromtheiremployersandwhatitwouldtaketoretain themandboosttheirproductivityandperformancetonew heights.Employerscanalsourgeemployeestogladlyshare theirthoughtsandideasonhowtoimprovetheirworkplace. Thiswillhelpinemployeeengagementandenhancethe workplace'sculture.Theinputfromeveryonemakesthe environmentanengagingandsportyone.

Therearewaystoretainemployeesandmakethe workplaceahubforideasharingandbrainstorming.

Variousconsultantsandthoughtleadershaveproduced extensiveworkaroundemployeeretentionandgladlyshare theirdata.Seekinghelpfromthesecompaniestohave flexibleworkplacesandclearlydefinedopportunitiesto developemployeecareersisconsideredagreatsteptostart retainingemployees.Thenewgenerationofemployees wantsbetterauthenticandhyper-relevantcommunications toemployees.

Itisfarmoreeffectivewhenthiscommunicationis presentedacrossseveralchannelsthatbestreachtheir employees.Mostsuggestionsforimprovingemployee

engagement,retention,productivity,andperformanceare respectedanddeveloped.Nevertheless,talkingaboutitwith noorlittleactioncontinuestosendastrongmessageto employeesthattheirbosshasmoreimportantthingstodo thanlistenandtakeactionontheirsuggestionsfor improvedretention.

Thetopelementsthatincreaseworkloyaltyinclude spendingtimecreatingconnectionsandestablishinggoalorientedinitiativesforteammemberstoparticipatein. Acquiringtoptalentthatstickswiththeorganizationis criticaltotheprofitmarginandkeepsrevenueinthe companygoingupwards.Alltheseeffortsreapbenefitsfor employeesandcompaniestogetherinthelongrun.The shiftintheworkingwaysofemployeeshaschangedthejob marketintheUnitedStatesandwillcontinuetodoso.Itis crucialthatthetransitionissmoothforcorporationsand employeesbothastheindustryentersaneweraofJob Hopping.

Adapting to New Norms
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Bringing Brands to Life

Withauniqueperspectiveacrossmultipleplatforms, JennyHaagspentalmost20yearsinthe constructionandsportsindustryacrossvarious sectors,bringingbrandstolifeanddevelopingherknowledge andexpertisewithherventure,RISEDesignBuild Integration.

AstheFounderandthePresident,Jennyisknowntoaddress clients'issuesandelevatebrandsthroughbuiltenvironments andexperiences.Withabackgroundinmanyaspectsofcustom fabricationandconstructionprojects,RISEbringsan unmatchedbackgroundandskillsettoitsclientsandprojects.

FillingGapforTeamsandContractors

WhileworkingfortheMinnesotaVikings,Jennywas responsibleforseveraldesignandconstructionprojectsforUS BankStadiumandtheteams'headquartersandtrainingfacility, TwinCitiesOrthopedicsPerformanceCenter.Shemanaged everythingfrombranding,artwork,signage,sponsor integration,FF&Etowayfinding.

Afterworkinginaconstructiontrailerintheirfieldofficefor theheadquartersandtrainingfacility,Jennythenrealizedthere wasanicheinthesportsconstructionworld.Theywereoften touringteams,teamowners,andexecutivesthroughtheir facilities,lookingtolearnanythingandeverythingtheycould. Jennysays, "When a team finds themselves building a new venue or renovating a current one, it can be overwhelming. Often teams do not have the internal resources to manage all that comes with these types of projects. With my knowledge and expertise in these types of projects, I decided to launch RISE and help fill that gap for teams and even contractors."

Inthelastfewyears,ithasbeenincrediblyrewardingforJenny toworkwiththeLasVegasRaiders,TorontoBlueJays,Texas Rangers,andMinnesotaVikings,bringingtheiriconicbrands tolifeintheirnewandexistingvenues.

RISE

design and branding integration into

and

is a full-service management company providing
custom fabrication
construction projects. Trailblazing Women of the Construction Industry to Follow in 2022 April 2022 | 22 | www.insightssuccess.com

Jenny Haag

Founder and President RISE Design Build Integration

HavingUnparalleledExperience

JennystartedRISEin2018toexpandherworkintosports, events,realestate,andconstructionindustries.Shehas unparalleledexperienceintheworldofsportsvenuesand properties,workingacrossawiderangeofdisciplines.

Jenny'sincredibleknowledge,workethic,andrelationship buildingarewhatseparatesRISEfromtherest.Herability andinsighttoworkacrossmultipleplatformsgivehera uniqueknowledgeofallthingsinthedesign,build,and integrationprocess.

ProvidingConfidenceandTrustedPartnershipfor Clients

Jennyandherteams'missionatRISE istoprovide confidenceandatrusted partnershipfortheirclients.They bringadifferentperspectiveandexpertisebybeingonthe teamsideandknowingtheirclients'challenges.Theirgoal istoserveasaco-pilotfortheirclientsandhelpmaketheir visionsareality

CollaboratingforaGreaterCause

Havingworkedwithseveraldifferentteamsanddifferent contractors,Jennyhasfoundthathernicheresonateswith manypeople.Sheisoftenreferredtoasanowner'srepfor design.Therecanoftenbeadisconnectbetweencontractors anddifferentscopesofwork.Jenny'sroleistomakesureall partiesareonthesamepageandareallatthetable collaboratingtoensureclients'brandpresenceisweaved throughoutavenue.

HavingVirtualOptionstoConnectwiththeWorld

ThebiggestthingeveryoneatRISEhaslearnedinthelast fewyearsishowinterconnectedtheworldcanbethrough theuseoftechnology.Theyhavefoundwaystoreviewsite conditions,meetwithvendors,reviewmaterials,etc., virtuallyinconstruction.Jennysays, "The world has shifted to think outside the box of how to access each other and information. We travel all over the country for many projects, but it has helped tremendously having virtual options to connect with clients, contractors, and partners."

IncorporatingLocalCommunityintoProjects

Jennywouldliketoseetheindustrycontinuetopushthe envelopeworkingwithmorediversecontractors,vendors, andartistsandfindinglocalin-marketresources.Almostall

April 2022 | 24 | www.insightssuccess.com

RISEclientsarelookingforwaystoincorporatetheirlocal communityintotheirprojects.Itisawayforownersto buildasenseofcommunitywiththeirrealestateand constructionprojectswhichcansometimesbechallenging duetotaxincreasesforlocaltaxpayers.Jennysays, "When you have local community members walk through a new facility and feel a part of it, it's a win for everyone."

ProactivelyLookingforAlternativeResources

Jennysaysthatonecurrentchallengeinthefabricationand constructionindustryisthesupplychainandsourcingof materials.ShethinksRISEneedstogetmorecreativein howitdesignsandspecificmaterialsforitsprojects.There areseveralgreatdomesticresourcesforproductsthatit shouldbelookingtouse.Itoftenusesthesamemanufacturersandvendors,andJennythinksRISEneedstobe proactiveinlookingforalternativeresources.

ContinuingDoingGreatWorkandBuildingPartnerships

Jennysays, "We feel lucky to have started this journey four years ago not knowing exactly where the path would take us, and we continue to live that mantra today. We are blessed to work with some of the best in the sports and construction industries and feel humbled daily. We plan to continue to do great work and build lifelong partnerships with those we work with and forge new relationships producing the best work we can."

TrustingOurselvesandChoosingEncouragingAssociation

Jennyadvisesaspiringentrepreneursintheconstruction sectortobelieveinthemselvesfirstandforemost.Sheasks themtosurroundthemselveswithpeoplewhobelievein themandsupportthem.Jennyoftenhaspeopleaskherhow sheknewshewantedtostartabusinessandhowshemade theleap.Shesays, "There isn't a magic answer other than I believed in myself and had a very supportive network that encouraged me, was willing to help me, and continues to support me."

Jennyconcludesbysaying, life is short so take the leap… It's worth it!"

April 2022 | 25 | www.insightssuccess.com
Simone de
Gale
Founder,
and Chief Executive Simone
de
Gale Architects

Crafting Architecture that Connects to Nature

FromthebrilliantmindofSimonedeGale,an architecturecompanyisredefiningtherulesof modernarchitecturebystayingtruetoitsrootsnature.Shestartedherventure,Simonede GaleArchitects,tofulfilhervisionof providingtop-qualityarchitecturebackedbysustainable andcost-effectivedesigns.Thecompanyisbuilttodeliver best-in-classdesignserviceswhilecaringaboutthe environment.

AstheChiefExecutive,Simoneissculptingthecompany ininnovativemethodsofbuildingstructuresbyintroducing newtechniquestokeepthedesignsqualitative.Sheisona missiontotakehercompanytothenextlevel,creating massiveemploymentopportunitiesformanypeopleand empoweringthemtonurturethemselves.

WeatInsightsSuccesshadtheopportunitytogettoknow SimonedeGale,herpassion,organization,andviewsabout thearchitecturalworld.

Below are the highlights of the interview:

Briefouraudienceaboutyourjourneyasabusiness leaderuntilyourcurrentpositionatSimonedeGale. Whatchallengesdidyouhavetoovercometoreach whereyouaretoday?

Istartedmycompanyattheendof2009whenIcompleted mypart2studiesinarchitecture.Thejourneyhasbeenvery simple,nurtureandgrowandcreatesomefantasticwork.

Eachprojectwegainispartofourpathtobecomingan organizationthatdeliversworld-classdesignservicesat differentscales,followingacompanyethostodeveloprules ofdesignthatfollowtheprincipleofrhythm,pattern,and repetitionintheformandfunctionofadesignproposition.

Thisembodiesnewconstructiontechniquessuchas modularconstruction,sustainability,andtop-quality constructioninformedbycost-effectivepropositions.

The vision is not ever ours; it is always yours.

Trailblazing Women of the Construction Industry to Follow in 2022 April 2022 | 27 | www.insightssuccess.com

TellussomethingmoreaboutSGA,itsmission andvision.

Weworkfromasetoftheoreticalandmathematical principles,developingourprojectsintoanexplorationof rhythm,pattern,andrepetitionofformandmaterial.

OurinnovativeuseoftheseclassicalrulesofArchitecture informsdirection,distance,anduseofspace.Weembody anethosconnectingdirectlytotheoriginalarchitect,nature.

Ourstylehasdevelopedoveranumberofyears,withour mostprominentprojectstranslatingintoamasterplanin Tbilisi,Georgia,whichweareworkingwithGeorgian politiciansandtheirlargestdistributionfirm,theOmega Group.OurSphericalArtGalleryevolvedintoanext-gen

PatentedMaterialsProcessingTechnique,strengthening construction,andmanufacturingmaterials,workingwith theMinistryofDefenceUKandtopuniversities.

Enlightenusonhowyouhavemadeanimpactinthe Architectnichethroughyourexpertiseinthemarket.

Wehavebeenabletomakesuchagreatimpactwithour businessasitisa100%black Caribbeanandwoman-led organization.Manywomenandpersonsfromdifferent ethnicbackgroundsareinspiredbyourportfolioandability

tosecureinteresting,profitableprojects.Wehavebeen awardednumerousawardsforourdesignskillsandalsofor ourbusinessacumen.Ourstyleisreallyfocusedonthenew emergingtechnologiesandpracticeswhichallowconstructionprojectstoimproveembodiedcarbonandthe sustainabilitylifecycleoftheproject.Wehaveprojectsin CentralLondonandInternationally,andwehaveexcellent communicationtoolswhichallowustoworkwithclient teamseffectivelyandefficientlyallacrosstheworld.We havetheambitiontogrowtoalargecorporation,andthis ambitiondrivesourmotivationandprojectacquisition,as wellasourbusinessmodel.Theorganizationisvery focused.

Undeniably,technologyisplayingasignificantrolein almosteverysector.Howareyouleveragingtechnologicaladvancementstomakeyoursolutionsresourceful?

Weareworkingonrefiningourtechnologypolicyeachyear astechnologydevelops.Wehaveexcellentcommunication toolsandwaysofsharingdesigninformationanddocumentswithclienteleandwithinthedesignteam.This meansthattechnologyadvancementsareveryimportantto us,andacknowledgingnewdevelopmentsiskeyto continuingtoimproveandprovidebettersolutionstoour clientele.Thereisatechnologythatrunsourpracticeand technologywhichcanbeembeddedintoourprojects.We arealwaysworkingtoinformourclienteleofthelatest developmentsandproviderecommendations,design insight,andspecificationsforourclientele.

Ifgivenachance,whatchangewouldyouliketobring intheInteriorindustry?

Theinteriorindustryisonewhichisveryimportanttoour work.Wehaveaninteriordesigndepartment,andisita strongarmintermsofrevenueincomestream,andin addition,itisanextensionofourdesignstylewithin architectureprojects.Veryoften,wewillstartanarchitectureprojectwithaclientandthenbecommissionedto completefit-outinteriordesignprojectsasanextensionof theoriginalcommission.Iwouldliketobringmoreholistic andsustainablepracticestointeriors.Weprocuresustainableandlocallyresourcedmaterialsasmuchaswecan, whichimprovesqualityandreducestransportationemissions.Italsofeedsintothenarrativeofinvestinginthe localeconomybypurchasingfromlocalsuppliers.Iwould liketoseethesepractisesmoreofteninInteriordesign projects.

April 2022 | 28 | www.insightssuccess.com

What,accordingtoyou,couldbethenextbigchangein theMasterplanindustry?HowisSGApreparingtobea partofthatchange?

Thenextbigchangeinmasterplandesigninthepublic realm–moreandmoreinterestingpublicspacesarebeing designedandbroughtintokeypartsofmasterplanprojects. Itisintegraltocontinuetounderstandhowandwhypeople usespaceandhowthiscaninformamasterplandesign. Perhapsthepublicrealmwillbecomethecentreorcoreofa successfulmasterplan,inhowpeopleinhabitspacethat belongstonooneandissharedbyeveryone.

Wheredoyouenvisionyourselftobeinthelongrun andwhatareyourfuturegoalsforSGA?

Myfuturegoalistocontinuetogrowthebusinessuntilwe haveseveralhundredemployees.Ilovedesigning,Ilove business,butthebestpartofthislifestyleisprovidingjobs forpeople.Formetobeempoweredtonurturedesigntalent andwatchpeoplegrowwithinmyorganizationisextremely satisfying.Atthetimeofstartingmyorganization,Ididnot reallythinkaboutthisaspect,butthemomentImademy firsthire,Ihavecherishedtheexperiencetoanextentithas becomethebestpartofthejob.

Whatwouldbeyouradvicetobuddingentrepreneurs whoaspiretoventureintotheInnovationsector?

Myadviceforbuddingentrepreneursistojustdoit.There isnevertheperfecttimetostartabusinessortohavea perfectproductorservice,butthemomentyoustart,you willlearn,grow,challenge,andbecomebetter,andthe journeywillopenupmanyinterestingandwelcome surprisesonjustwhatitistobeaninnovator

April 2022 | 29 | www.insightssuccess.com

iththeemergenceofindustry4.0,technological

Wtrendsareadvancingatlightningspeed.Despite thecompany'ssizeorindustry,tech advancementsarerapidlyshapingablueprintofhowwe willdobusinessinthefuture.AccordingtoMckinsey, technologicalprogresswillexceedtheprecedingyears,and that'swheredata-drivenbrandingwillshapethefuturein thecomingyears.Herethequestionariseswhat technologicaltrendsdoexecutivesandcompaniesneedto beawareof?Theanswertothisquestionisbelowinthis article.

IncreasingCuriositywithTech

Brandingthesedaysisprimarilydonethroughdata,where thedataissorted,managed,andorganized.Youthinkof someproductandsearchforitontheinternet;itfollows youeverywhere.Thisisbasicallyduetotheincreasing numberofInternet-connecteddevices,whichwillreach21 billionby2025.Everysecond,127devicesgetconnectedto theinternetforthefirsttime.Theinternetisadvancing rapidlywithincreasednetworkagilityandtheabilityto deploy,automate,andsecureusecases.Thepotentialliesin leveragingbrandingtoautomatevariousbusiness processes.

AIallowscomputerstoharnesshugeamountsofdataand cognitiveartifactstofillthegapbetweenthedigitaland physicalworlds.Inthiscompetitiveworld,thekeyto successfulbrandingliesinhowwecanstayafloatand navigateourorganizationthroughamassivepoolof unstructureddata.

EffectiveBrandingManagement

Eachcompanyisadatacompany;itisonlyunstructured datathatneedstobeusedtocreatevalueinthemarket.In 2020,amassiveamountofdatawascreatedandreplicated; morepeopleworkedandlearnedfromhome,sotherewasa higherdatagrowthratethanpredicted.

Managingdatamightbeaproblemhere,buttheIT departmentcananalyzeitquicklyandeffectively

Companiesnowrealizethepowerofbrandingwithdata andhavegrowntheirsignificanceacrossthemarkets.The mosteffectivemanagementofstructuringdatarelies primarilyontheabilitytoimplementthesebuildingblocks: Therightdataforbranding,attherighttime,totheright location,intherightformat.

April 2022 | 30 | www.insightssuccess.com

Inestablishinganefficientbrandingdatabasefromadata managementstrategy,thefirststepistoidentifytheright databecause“all branding data is not created equal.” By askingthefollowingquestions,youcandemonstratethe importanceofbrandingwithdatatomanageitefficiently andeffectively:

1. Isitacriticalassetthatthecompanycanprofitfrom databyprocessingitpromptlytoincreaserevenue, reducecosts,andimprovecustomersatisfaction?

2. Isitcriticalfromaregulatoryperspective?

3. IsitcriticalfromanIPperspective?

Findingtherightdataforbrandingisonlyapartofthe solution;therearemanyothertoolstodeterminetheright data.Youhavetofindaholisticunstructureddata managementplatformtodeliverallthebuildingblocks. Dynamicdatabrandingcanhelpyoutostayaboveandcan dramaticallyimpactyourcompany'sabilityto:

• Beagiletomeetthecompetition

• Makedata-drivendecisionsfortherightbranding

• Maximizethereturnsonyourbranding

• Fine-tuneyourbrandingtoensuretheefficient processingofdata

• Properlyalignbrandingcostswithefficientdata processingrequirements

Impact of Digitalization

• Ensurethatyouaremeetingbrandingregulatory requirements

Conclusion

Theanswertoallthisistokeepbuildingcuriosityforthe customerswiththedata-driventools;thatiswherepeople willfeelconnectedwiththebrand.Thegrowinginfluence oftechnologicaltoolscanbeusedtoreachpeopleglobally Throughouttheforeseeablefuture,thetechnologyand digitalizationofserviceswillcontinuetoactasaprimary driverofmarketing,branding,andpromotingtheproducts andservices.Therewillbesomegapstillremaining betweenthephysicalanddigitalworldforleaders.Andthat iswheretheywillpitchtoworktogetheramongteams, management,andtheclients.

April 2022 | 31 | www.insightssuccess.com

Valeria Segovia

Design Director and Principal Gensler

Trailblazing Women of the construction industry to follow in 2022

ValeriaSegovia

Delivering Designs to Create a Better World with a Sense of Responsibility

Cexcellencecanhelppeoplecreateabetterworld.WhenValeria Segoviafeltanenormoussenseofresponsibilitytoseta precedent,shefeltaneedtoshowotheryoungerwomenthatanythingis possible,fuelingherthoughtstothinkthatwhateversheachievesisfor them.

onfrontingthechallengesintheworldbyutilizingdesign

OneofValeria'scorevaluesasanarchitectandpersonistheimportance ofhappinessandjoy,anditallcomestogetherwhenherpartners,teams, clientshaveagoodtimeintheprocessandatheendofaproject.

AsaDesignDirectorandPrincipalatGensler,Valerialeveragesher 17yearsofexperiencetoleadprojectteamstodeliverdesignexcellence forclientsbyadoptingaforward-thinkingandholisticapproach.

EmbracingDifferentCulturesandCelebratingDiversity

ValeriawasborninahighlyurbancontextwithinapolarizedsocioeconomiclandscapeofincrediblycolorfulMexico;filledwithrich culture,strongheritage,andastrongsenseofcommunity Thecity shapedthewayshenavigatedhercareer.However,sheleftMexicoto studyinItalyandLondon,embracingdifferentculturesandcelebrating diversity.

ChallengesstartedappearingasValeriaattainedleadershippositions. Numeroustimes,shewastheonlyonewithanaccentintheroomorthe lonefemalevoicewithprofessionaldevelopers,designers,andengineers.

Guided by determined optimism, we believe the power of design can spark positive change and create a future that promotes equity, resilience, and wellbeing for everyone.

Inherexperience,themoreseniortheenvironment,theless diverseitbecame.AsaMexicanwoman,shehadtodouble upherconfidencetoreassureothersthatshecoulddothe task.

ValeriahadasolidsupportbaseatGensler.Shefeltlikeher voicewasheard,heropinioncounted,andherpointofview wascritical,makingherfeelaccountableandresponsibleto ensurethatothersfeelthesameway.

IncredibleInspiringEthos

Gensler'sethosisincrediblyinspiring,anditprioritizes people,theGenslerfamily,itsclients,andcommunities. Genslerdeliversdesignstocreateabetterworldandhas publiclyexpresseditscommitmenttoClimateaction.There isnowayback;ithascreatedaroadmaptotransform Gensler’sportfoliotoachievecarbonneutralityby2030 andisimagininghowitcanbuildcitieswithoutsolely relyingonoffsettingforcarbonneutrality

Valeriabelieves, "We cannot be building the new problems of tomorrow; we must constantly evaluate what we are doing and the impact it has on the environment."

FocusingonDesignExcellence

Sincedayone,Valeriahasfocusedhercareerondesign excellence;shehasthreeessentialwords:context,process, andpeople.Sheasserts,"Design is all around us; everywhere you look, there is design; what makes it count is its context and how context interacts with design. Context can be many things; geographical, historical, political, economic, and more." Valeriabelievesthatanessential aspectofgooddesignisitsrelevancewhichisdictatedby itsrelationshipwithitscontext.

Valeriathinksthatagooddesignisaproductofarigorous processthatisclinicalandmeasuredontheonehandbut visceralandintuitiveontheotherhand.Theprocessshould alwaysbereflectedinsomewayintheoutcome.Shesays, "It takes time to build buildings, and even more in London, so it is important to make sure that there is joy in the process and the outcome."

HelpingDesignersBridgeWorkflows

Valeriasaysthattechnologyissignificantforthedesignand constructionindustryatalllevelsandnotonlythroughout thedesignandconstructionbutforthelifeofthebuilding.

April 2022 | 34 | www.insightssuccess.com

Genslerhasdevelopedplatformstohelpdesignersbridge workflowsanddisciplinesbetter.Technologyisanintegral partoftheprojectprocess.Itneedstostayonthecutting edgetoallowforself-learningandadaptationnotonlyfor efficiencybuttocreatedesigninnovation.Therearenow incrediblecomputationaltoolsthatenableGenslertotest environmentalconditionsandotheraspectsaspartofthe designprocessandnotasanafterthought.

Valeriasays, "There is much discussion about the Meta Verse; it is so impressive what can be designed in the virtual world and to see that there is a different way to create not only experiences but other aspects of a person's lifestyle."

BringingDiversity,Equity,andInclusiontoEverything

Valeriasays, "We have seen the entire world change, adapt, and flex in such a drastic way in the last couple of years. We are starting to realize that this is an opportunity like no other to disrupt the way we live, work, design, and interact with people."

Genslerisfullycommittedtobringingdiversity,equity,and inclusiontoeverythingitdoesandmakingsureallvoices areatthetable,andaffectingmeaningfulchange.

AddressingCriticalIssuesoftheWorld

Valeriaseesherselfinaworldwherethereisnoego,where everyone'svoicecounts,andeveryone'sneedsare addressed.Shesays, "As designers, we can resolve some issues by creating a design process that is inclusive and collaborative, where all projects are purpose-driven and where we prioritize the most critical issues of the world."

Valerialikestobesurroundedbyleaderswholeadwith compassionandco-workerswhocareforeachotherandthe world.Sheseesherselfinanindustrywhereresearchand dataaresharedbetweenpracticesanddisciplineswitha commongoalandnohiddenagendas.

PrioritizingHumanNeedsAndUtilizingTechnology

Valeriaasksentrepreneurstoworkasanintegrateddesign teamwitharchitects,servicedesigners,andbranddesigners toshapeexperiencescollaboratively.Sheasksthemtoseek diversityoftheteamincraftingtheexperience-notonly diversityofexpertisebutthediversityoflivedexperiencesdifferentbackgrounds,ages,liferoles,histories.

Valeriacontinuesheradvice, "What's most important is to start with the needs/intent of the space NOT the medium by which those needs are addressed. Technology solutions don't have to be obviously "digital" in this day and ages. We should consider how data can be leveraged to drive value.

Valeriaasksentrepreneurstoseekanswerstointelligent questions.Itcanalsobecomeastimulusfordiscussion.It canprovidepersonalizedexperiencesandempowerservice people.Shethinksitisbesttoconsiderhumanneedsfirst andwhattechnologiesmightbestsupportthem.

April 2022 | 35 | www.insightssuccess.com

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