www.insightssuccess.in
2020 ISSUE-04 VOL-10
INDIA’S BEST
PAYROLL SERVICE PROVIDERS
Sonali
Chowdhry
Director – Marketing
NETCOMM LABS PRIVATE LIMITED
HANDLING PAYROLL WITH TECHNOLOGY
P
ayrolls are a crucial component of a company’s structure. This is where it rewards its employees for their hard work and even recognize them going the extra mile by adding a little bonus. Around two-three decades back, payrolls were very simple. There were more government jobs with a very structured pay scale that was mostly uniform across the nation. Private jobs were limited, had a higher pay-scale but the popularity of private jobs was less. Then came liberalization, privatization, and the Information Technology era. These changed the Indian job market forever. There were jobs unheard of and pay scales one could only imagine. The IT industry started recruiting thousands and not hundreds of youngsters. New structures
From the were given to the pay scales and new terms like performance pay, variable pay, etc were introduced. As the payroll became complicated, the chances of human errors multiplied. The use of technology became inevitable. Gradually specialized software was introduced which could take care of the huge employee number and the variation in their payroll structure. Of course, human intervention was always and continues to be required. However, the dependency on technology has been compounding in nature. As work-life progressed and new aspects get introduced, payrolls continue to evolve. We now have freelancers, contract employees, outsourced employees and other categories teeming the job market. These new inclusions will again need a new kind of structure to fit their bill. In this edition of Insights Success, we present India's Best Payroll Service Providers that continue to serve the companies with the latest technology has to offer to maintain the financial matters of their employees.
EDITOR On the Cover, we have Netcomm Labs Private Limited, an ISO 9001:2008 certified, Crisil-rated company with a talented pool of designers and developers that leverage their expertise to simplify the tasks of the HR executives. The edition also features ABS Business Services Pvt. Ltd, a company addressing the financial as well as HR requirements of companies for their seamless performance; S & IB Services Private Limited, which provides services in Total Security Solutions, CCTV and e-surveillance, Integrated Facility Management, Outsourced banking services and more; and Weavings Manpower Solutions Pvt. Ltd., one of the top staffing companies in India that provides end-to-end human resource solutions. Do go through the articles penned by industry experts and our in-house editors. Happy Reading!
Sneha Sinha Sneha Sinha
sneha@insightssuccess.com
COVER STORY
Article EASING PAYMENTS Payroll Management System is Need of the Hour
28
NETCOMM LABS PRIVATE LIMITED DELIVERING INNOVATIVE, CREATIVE AND ANALYTIC BUSINESS SOLUTIONS
10
Contents WEAVINGS MANPOWER SOLUTIONS PVT. LTD. Providing an Exceptionally Brilliant and Intellectual Workforce
26
18
ABS Business Services Pvt Ltd Delivering Human Resources Services
S&IB Offering Reliable and Quality Enterprise Solutions
22
WAY AHEAD Working from home: Benefits, shortfalls and future
30
Editor-in-Chief Sumita Sarkar Managing Editor Sneha Sinha
sales@insightssuccess.com
Quality Assurance Team Abhishaj Sajeev
OCTOBER, 2020
Contributing Editor Darshan Parmar
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Technical Head Amar Sawant Technical Specialist Pratiksha patil
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Management
Brief
Shalu Singhal Director
A company addressing the financial as well as HR requirements of companies for their seamless performance.
www.netcommlabs.com
Sonali Chowdhry Director - Marketing
An ISO 9001:2008 certified, Crisil-rated company with a talented pool of designers and developers that leverage their expertise to simplify the tasks of the HR executives.
Weavings Manpower Solutions Pvt. Ltd www.weavings.in
Ashish Talwar MD
one of the top staffing company in India that provides end-to-end human resource solutions.
S&IB www.sibservices.in
Shyamal Karmakar MD, Shreyasee Karmakar Development Director
Provides services in Total Security Solutions, CCTV and e-surveillance, Integrated Facility Management, Outsourced banking services and more
Company Name ABS Business Services www.abs-bs.com
Netcomm Labs Pvt Ltd
NETCOMM LABS PRIVATE LIMITED DELIVERING INNOVATIVE, CREATIVE AND ANALYTIC BUSINESS SOLUTIONS
‘ ’ Our highly qualified and experienced team members help to perfectly implement the project idea into reality.
Sonali
Chowdhry
Director – Marketing
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Technology is an enabler in today’s times, so if a business uses outdated methods and processes the required competitiveness and market demands cannot be met.
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one are the days when salary day meant an envelope containing our hard-earned money - all crisp and green. Today, instead of waiting at the desk of the company cashier to receive the payment, we look up to our mobile screens to read the words ‘salary has been credited’. The role of the cashier too has changed and they have been replaced by a full-fledged Human Resource (HR) team that takes care of everything from compensation, appraisals, employee verification, attendance management and much more. Ensuring a smooth transition to these new modes of people management, is the omnipresent technology.
In today’s Digital Age, businesses find it difficult to exist without technology. HR is a very vast function in any company covering activities right from recruitment, performance appraisals to the entire employee lifecycle management. Handling this manually without the use of any Intranets or HR tools can be extremely difficult and
time-consuming. HR Technology Companies like Netcomm Labs Private Limited leverage their expertise to simplify the tasks of the HR executives. The Inception Story Sonali Chowdhry, Director – Marketing, founded Netcomm Labs
‘ ’
To stay ahead or even with the times the technological infrastructure of a company needs to be reviewed at different time intervals.
18 years ago with entrepreneurial zeal and experience gathered during her tenure at NIIT R & D. Armed with a degree in Business Administration it was the right timing to make a foray into the arena of Web Technology. In 2000, Netcomm started as a web design firm which diversified into the area of Enterprise Web Applications, Ecommerce and Mobile Apps which are the new market demands today. Today, Netcomm Labs is an ISO 9001:2008 certified, Crisil-rated company with a talented pool of designers and developers. It was awarded MSME segment Winner for IT and IT-enabled Services by National Productivity Council in the year 2019. From Simple Designs to Expert Solutions Netcomm’s flagship product is a ready-to-use Intranet product called “Officenet”. The HR product has been deployed in 200 plus enterprises in the last 10-12 years. Indigenously built with a rich HR experience gathered over time from customers and a complete ‘Hire’ to ‘Retire’
feature-list of modules, available both on cloud and on-premise. Officenet today is a complete HR Suite with all the features required by HR teams for employee self-service, employee engagement, communication and collaboration. Hosted on a company’s Intranet, Officenet acts as a single-window platform for employees to fill and submit their online requisitions following the automated approval workflow matrix. These could be in the form of leave requests, travel claims, help desk queries, downloading company policies or just sharing and sending their suggestions. For the enterprises using Officenet, Netcomm’s workflows as per their requirements besides also changing the design interface to match their company’s brand guidelines.
deployed with a dedicated implementation team working with them. Prominent organisations using Netcomm’s Payroll solution are JK Cement, Havells, Patanjali, Wings Pharma, Sharda Motors among others. Creating Resilient Business The COVID-19 pandemic has created a greater emphasis on digitisation. Customers who had availed of Payroll services could process salaries remotely even while working from home. Those relying on Netcomm’s solutions had easy access to their payroll data and could help in financial decisions as regards outlay, expenses and reports with projections. The disbursements after automation have more accuracy, transparency and the statutory compliances also get better monitored.
Being There for Clients Netcomm’s highly organised team understands the nuances of its client’s needs and prepares the project accordingly. A refined and best quality work is sifted and delivered in the end. Officenet deployment takes almost 6-8 weeks which includes the customization and changes as per specific enterprise requirements. “This is our strongest USP along with the HR domain expertise which we bring with the constant enhancement and enrichment of our feature-list,” exclaims Sonali. Good Customer references have played a significant role in Officenet’s increasing deployments on a PAN India basis. The customer gets complete HR automation whether on cloud or on-premise,
Technology adoption has increased in COVID times and will stay post-COVID as well. So every company would prefer to maintain Payroll services with a trusted partner thereby minimising the risk of individual dependencies. Cloud-based Payroll software can be accessed from anywhere and employee-related data can be fetched from mobile-based devices thereby giving greater flexibility. Words of a Stalwart We asked Sonali what she would like to change about the business landscape and she says, “While Business in India is undergoing transformation stakeholders need to see economic growth keeping the society’s interest in mind too. Large entities need to outsource to smaller
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Our clients should see us as an established domestic player, an experienced entity with a focus on giving a reasonably priced, customized HR solution for any industry from 100 to 20,000 employees.
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and local businesses in order to bring them growth avenues as well.” Sharing her advice and experience with the new entrants in the industry, Sonali says, “Payroll Services is a very complex financial offering because it deals with the core of any business which is the human capital. Hence aspiring entrepreneurs need to have in-depth domain expertise as the ruling pertaining to the different laws, taxation, compliances and accounting are involved.”
Moving Ahead An agile development process that interacts with the customer at every stage has been helpful towards building the right HR solution for the domestic market. A modular product delivery which is scalable has helped Netcomm Labs offer competitive pricing. Going forward, the company would like to stay true to its mission of walking an extra mile to deliver quality solutions to its clients. “We intend to innovate further with our
Officenet Product Feature list and thereby maintain our position of a trusted HR Partner,” concludes Sonali.
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Providing an Excep onally Brilliant and Intellectual Workforce
W
ith a vision to be the critical change agent, providing people management solutions, through an institutionalised process of tapping, harnessing, and rewarding human potential, that enhances the operational efficiency of organisations sustainably while contributing to the socio-economic advancement of the workforce, Weavings Manpower Solutions Pvt. Ltd. was formed. Weavings is a part of the Planet Group. The Group’s present interests are focused on 6 industry sectors – People, Logistics, Aliment (French for Food), Nature, Energy, and Technology. Drawing its strength from Planet Group, WEAVINGS Manpower Solutions was formed in the year 2010 and over a decade has emerged as a dedicated people management organisation with an inclination to reinforce the bottom-line of the client’s business: PEOPLE. Its comprehensive suite of people management solutions are diligently designed to offer a competitive edge to the client’s business. Being one of the top staffing company in India, Weavings provides end-to-end human resource solutions including Temporary Staffing, Permanent Recruitment, Statutory Compliance, Human Resources Information System (HRIS) Services, Master Vendor Services, Blue Collar and White Collar bulk-hiring and Payroll Management Services to medium and large scale organisations in India operating in different industrial domains including but not limited to Service Sector, New Age Industries, BFSI, Manufacturing, E-commerce, Oil & Gas and Logistics Warehouse Management. It is also proficient in enabling statutory compliance in the organisation for fair governance. Bridging the employment gaps in the modern landscape, Weavings has emerged as a young and promising staffing agency in India. Its diligent human resource experts work jointly with the clients to gain a fair understanding of their 18 | INSIGHTS SUCCESS
specific requirements, thereby catering to their comprehensive workforce management needs at all levels. Ashish Talwar, the Managing Director of the company shares his valuable insights on how Weavings is bringing the change in staffing industry. Please list the popular products/solutions that make your company standout from the competition. At Weavings we offer a bouquet of People Management Solutions which help clients of each size. Whether it is temp staffing or permanent recruitment, we do it all. One of our flagship application TEJAS is one such solution that helps us stand out of the competition. ‘TEJAS’ is a technology agnostic process-driven application for all the compliance-related concern to give our clients a seamless experience. All the Statutory Compliance Reports for Indian states and central laws are auto-generated and available for download/print at the click of a button. Our regulatory compliance services are an ideal solution for the diligent management of our clients business. Apart from TEJAS, our other digital workforce solutions are designed to solve people management related concerns for our clients. Right from attendance and data management to candidate assessments and payroll services, we offer a wide range of digital workforce solutions which are the need of the hour. All our digital solutions are configurable as per our clients’ requirement and that is also one important factor which helps us break the clutter. We offer solutions which integrate well with our clients existing systems and therefore there is minimal development that is required. As the MD, what is your opinion on the impact of the current pandemic on the payroll services market and other industries in general? The impact of the COVID-19 on the labor market clearly VOLUME - 10, ISSUE - 04, 2020
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Our HR Solutions are designed to help unburden yourselves in dealing with resource management challenges.
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shows disturbing effects on workers and millions of businesses worldwide. Between April-June 2020, the world lost almost 400 million full-time jobs due to the pandemic, according to the International Labor Organization. Industry estimates showed that 10.8 million jobs have been lost across sectors since the March 25 lockdown in India. The outlook of the job market has taken a hit. The overall payroll services market has got impacted as contract workers are on the frontline of being fired. Hospitality and Retail sectors are at the fore front of bearing the brunt of the pandemic as it resulted into an unprecedented lockdown of operations. While certain sectors took a hit, the lockdown also boosted the e-commerce sector. The pandemic has rendered a great favour to the E- Commerce business community by offering them great business opportunities.According to industry insiders and analysts, the market opportunities for online commerce in the country are expected to touch $200 billion by 2028 from $30 billion in 2018. People are buying even the most low ticket or basic stuff online which is helping the e-commerce sector create job opportunities for various profiles in their warehouses. Even the last mile job profile is on the rise as there is a shortage of delivery executives in the market due to the increase in the orders. As per a recent survey conducted by a staffing firm, Indian employers report cautious hiring plans for the final quarter of 2020. This is going to have a direct impact on the staffing companies as there is a lot of business which usually comes around the festive season in India which begins from August and lasts till December. While things have started to unlock slowly and the government is taking all the measures to bring back the economy, it was going to certainly take time. VOLUME - 10, ISSUE - 04, 2020
Ashish Talwar Managing Director
How necessary do you think it is to align business with the latest technology? Digital transformation is no longer a future state, or something to reconsider for the next fiscal year, it’s an initiative that needs to be woven into the very fabric of an organization. Successful digital transformation is not just about technology; it’s about transforming the way you do business and manage your workforce from the ground up. The impact of technology on organizations of every size and sector is infinite, and we know the pace of disruption is accelerating. Organizations need to bring in innovation, agility, and objectivity through technology. At Weavings, we constantly innovate and come up with solutions that match every evolving technological disruptions happening in the staffing industry. From assessment solutions to complete Human Resources Information System, we provide completely configurable digital workforce solutions to our clients. Today, when most of the organisations are working from home, it has become imperative for organisation to adapt to the new ways of doing business and managing a large workforce remotely. INSIGHTS SUCCESS | 19
SATISFIED CLIENT “While there was a strict nationwide lockdown, we being into the e-commerce business were given the permission to operate under essential services. With lakhs of workers migrating every day, we had to ensure we manage our daily operations with enough manpower to keep our fulfilment centres functional. Weavings has always been a dependable staffing partner for us for quite a few years. Time and again they have proved that their experience and expertise in the logistics, warehouse and e-commerce sector is unparalleled to any other staffing agency. They take up the challenges of providing quality skilled and semi-skilled resources in a record time and also seamlessly manage their payroll” – Senior HR ManagerLeading E-commerce Company.
each of their pain points when it comes to people management. Our holistic approach of understanding the client’s organisation and its operations helps us deep dive in to the matters that have been bothering our clients. Our team formulates a strategy to address each concern of the client and create a roadmap for the future. We are a TRACE certified organisation, which shows our commitment to transparency in commercial transactions.We are also an ISO 2013 certified organisationwhich ensures that we have a standard operating processes in place that help us function systematically.Being transparent and realistic with our clients has helped us win their confidence which goes on to show our growth quarter on quarter as an organisation. Our technologically advanced solutions for each aspect of human resources management also enable us to have an upper hand amongst our competitors. With our solutions, we intend to address the people management challenges that our clients face.
Be it attendance management through mobile application or managing an entire plant with individual KRA’s of each worker, we offer solutions that make organisation more productive and help them grow. How do you envision on sustaining your company’s competency in this cut-throat and volatile business ecosystem? In the staffing industry, what matters is how quickly and efficiently you are able to address your clients challenge as that is the primary reason they reach out to you. At Weavings, it is always our goal to ensure that our clients get the top class service and address 20 | INSIGHTS SUCCESS
VOLUME - 10, ISSUE - 04, 2020
WORKING FROM HOME T
BENEFITS, SHORTFALLS AND FUTURE
he Covid-19 pandemic has proven itself to be a crisis that we weren’t ready for. Initially, most countries took it lightly, believing it to be just another common flu – however, it was anything but common. The extremely contagious and lethal virus forced the countries to go for total lockdown, which lead to the disruption of the entire global economy. Small businesses collapsed overnight and even though the lockdown has been lifted mostly now, the businesses are still feeling the effects of the disaster caused by Covid-19.
But when we look at the scenario and wonder whether it could have been worse, it certainly could. If this pandemic would have struck us a couple of decades ago, the entire global market would have collapsed, but thanks to the technological advancement that has taken place in the last two decades, we have been able to survive. During this time of commotion and mayhem, where people were gripped with panic and fear and businesses could not physically open up, the work from home model emerged as a savior for the entire global economy. Let us take a look at some of the merits and drawbacks of this model and see whether it could be a popular working model in the future. Advantages of the work from home model Working from home has become a norm during the Covid-19 pandemic, but besides being the only alternative 22 | INSIGHTS SUCCESS
right now, the work from home model also has several other advantages. Let us take a look at major ones: Advantages for employees • Working from home not only keeps the employees safe from the dreaded Covid-19, but it also warms their pocket by saving them the expenditure that would otherwise have been incurred as conveyance cost for commuting to and from the office. Not to mention that it saves precious time that is spent on the road while you’re stuck in traffic jams. • It allows the employees to maintain a strong work-life balance and helps them manage household chores and office work simultaneously. • Earlier, the company executives used to frown at the idea of working from home, because it was widely believed that it results in loss of productivity. However, as the pandemic has proven, productivity is, in fact, increased.
Advantages for employers • By implementing the work from home model, the employees can save a lot of capital and resources that would otherwise have to be spent to maintain the necessary infrastructure that is required to accommodate employees on office premises. This money that is saved can be re-invested in the business for its growth and development. • If the work from home model
becomes popular, it would also reduce the geographical barriers and allow employers to hire the best candidate for a task, without worrying whether that candidate resides within commutable distance of the office. Thus, the employers would be able to find more able candidates for the job, which would directly influence the growth of the business. Drawbacks of the work from home model Working from home has basically two main drawbacks, and both these drawbacks aren’t inherent to the model itself but are a consequence of our technological limitation at the moment - which means that with time, these would likely be resolved. • An unstable or slow internet connection is a major issue. Even though 4G has become quite popular, its penetration is mostly limited to the urban areas only. There are plenty of areas in India where people are still working with a 2G connection, which makes it impossible to implement the work from home model. • Working from home means you do not have the sophisticated security technology that is available at the office. This means that businesses that are working on unsecured connections might become easy targets for hackers and other cybercriminals who are looking to take advantage of such a situation. VOLUME - 10, ISSUE - 04, 2020
ABOUT THE AUTHOR
Way Ahead
Mr Ajay Kapur, Managing Director, Shubham Chemicals & Solvents Ltd , is also the Chairman of the highly respected and valued organisation, Shubham Group which comprises five companies, viz., Shubham Chemicals & Solvents Ltd., Divine Autotech Pvt. Ltd., Ansh Impex Pvt. Ltd., Sai Kripa Buildtech Pvt. Ltd., and Sainoor Automobiles Pvt. Ltd. Under the ardent leadership of Mr. Kapur, SCSL provides techno-commercial services to industries such as plywood and laminate, synthetic resins, footwear, FMCG, textile, packaging, pharmaceutical and many more.
Ajay Kapur
Managing Director
Mr. Kapur believes, “Destiny changes one future, but determination may change one’s destiny, too.” In the last 28 years, SCSL is went through many challenges, but Mr. Kapur’s undaunted behaviour and courage helped SCSL to surpass every obstacle. Today, the organisation is growing by leaps and bounds. His go-getter attitude and trust in the team enabled SCSL as one of the best customer-centric organisation in the country; an organisation whose core philosophy lies on ethical business practices and transparency of operations.
It is, therefore, necessary for businesses to come up with strategies that would allow them to work securely. Many cybersecurity agencies have recently started offering software that would help secure internet connections for business organizations. What would the future of work from home model look like? Organizations worldwide resorted to working from home as it was the only alternative available to keep the businesses running. But as time passes, VOLUME - 10, ISSUE - 04, 2020
they are beginning to realize that they had built up a lot of misconceptions about the model and that it actually has a lot of advantages that had previously been overlooked.
home model and would continue to work this way, even after the pandemic subsides. However, we would need to address issues like poor internet connectivity and cyber threats to make this model more effective and efficient.
This is why many businesses have already declared that they are permanently moving to the work from
INSIGHTS SUCCESS | 23
ABS BUSINESS SERVICES PVT LTD Delivering Human Resources Services including Contractual Staffing, Bulk Hiring, Pay Rolling, Compliance Management Solu ons
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usinesses are as much about products and services as they are about money. Handling their internal financial matter has become a multi-faceted task for businesses today. It now involves payrolls, international tax rules, compliance management, multiple tax filings and more. Getting specialized service providers for the same has now become imperative for companies. Addressing the financial as well as HR requirements of companies for their seamless performance is ABS Business Services Pvt. Ltd. The firm is an exciting new venture in the booming human capital industry, driven by India’s prominent HR services leaders. After getting massive support and trust from the clients from all strata of the industry, for its group/parent company Right Advisors Pvt. Ltd. ABS was founded in 2015 to provide Contractual Staffing Services, Pay roll and Compliance Management, Bulk Hiring and Field Mobility Solutions to its clients. The company’s vision is to provide temporary and flexible workforce solutions encapsulating end-to-end staffing needs. In today’s scenario, organizations want to focus on the core areas and want to stay away from legal issues. Hence they are trusting and opting Contractual Staffing over Permanent Recruitment. The company is bootstrapped and has seen a vertical growth since inception. Year 2020-21 is going to be a landmark in the Company’s journey as it looks to expand its business aggressively with making its national presence stronger and plans to enter into the unorganized unskilled manpower services. The Director, Shalu Singhal, is a qualified Chartered Accountant and Company Secretary with more than 18 years of work experience. Here, she shares details about the workings of the company and how it has been standing by its Global clientele, helping them create and deploy customized solutions. Shalu has worked with companies like ICICI Bank, KPMG and Deloitte, prior to starting her own venture. The experience and knowledge of the founders helps the clients to be Law Compliant in the same cost. Their varied background from the fields of HR, accountancy and law 26 | INSIGHTS SUCCESS
plays a vital role in providing solutions to the clients. ABS Business Services is a one stop shop for all HR needs from HIRE to RETIRE. The clients don’t need to look for different partners for their HR related needs. Please list the popular products/solutions that make your company standout from the competition. End to End Technology based process. Competitive pricing with better and streamlined operations. Flexibility and customizable business models to adjust clients’ needs, expert and knowledgeable team give us an edge over others. We visualize, plan and create personalized solutions before we deploy them. We are adept in formulating and aligning solutions with the company’s strategy and operate with a focus on value maximization and growth. We provide ESS models and mobility tracking solutions. Our in house IT team can devise any IT solution as per clients’ needs. We follow maker and checker concept to run pay roll and compliance. As the Director, what is your opinion on the impact of the current pandemic on the payroll services market and other industries in general? It’s not hidden that the pandemic has hit the economy severely and it will take another couple of years for businesses to return to normal. At the same time, it is also true that organizations have started looking for better, efficient and cost effective methods to manage their manpower and the overall productivity. This gives us the staffing industry, a leverage to offer project based, need based, time based solutions to the clients. Companies can scale up and scale down their businesses as per the requirement and situation – this is the best advantage of staffing. The same manpower can be engaged in another project with another client any time. This gives job security as well as cost effective solution, both. How necessary do you think it is to align business with the latest technology? Very important. Especially during these difficult times, technology has become the backbone of many businesses. Covid-19 has given many lessons and it will change the course of businesses forever, for good. More and more use of technology will become a part of everyone’s life. VOLUME - 10, ISSUE - 04, 2020
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ABS Business Services is destined to create its own space in the HR industry by providing Cost Effective, Technology based customizable solutions for you.
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How do you envision on sustaining your company’s competency in this ever-cutthroat and volatile business ecosystem? The best way to succeed in this cutthroat and volatile business ecosystem is to go your own way, the new way! We don’t try to compete with any company. We focus majorly on delivering business satisfaction, not services, to our clients. Flexibility, customized solutions and cost-effective models are the key to sustainability.
ABS Team
As an established business leader, what would be your advice to the budding entrepreneurs aspiring to venture into the payroll services industry? I would advise them to understand and study the market conditions thoroughly and accordingly make customized plans for their customers. Staffing Industry is still doing well and has huge potential in future too. Systematic approach, step by step planning are the keys to success! Our important mantra is to find a solution to every problem
DELIGHTED CLIENTS I would like to extend my heartiest appreciation to ABS Business Services and the team members for handling Pay roll, Labour Compliances and Recruitment. Without your contribution, it would have been entirely impossible to complete such a big order. It’s a priviliege for us to have a business association with an organization like yours. – Kapil Kumar, Halfen Moment India Pvt. Ltd. Our association took place at a very critical time to support business. I must acknowledge that your business understanding, experience, professionalism and commitment has made our association efficacious. – Utsav Khandelwal, Zimmer Biomet. VOLUME - 10, ISSUE - 04, 2020
INSIGHTS SUCCESS | 27
MAN
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TEMGEM HOU IS NE ENT R ED OF TH SYS
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t is believed that employees being the lifeblood of the company could make or break business success. Of course, it is true. Behind every successful organization is its team whose members are putting their heart and soul in it to make the business reach new heights. It is certainly the employees of the business who carry the potential to transform a brilliant idea into a high performing organization. There stands no doubt as to why employees are considered to be the real 28 | INSIGHTS SUCCESS
assets of any organization. If businesses would help their employees succeed, ultimately they would succeed. Any business which wishes to climb the ladder of success in a certain period would definitely require a team of motivated individuals. But the question stands how these individuals could be kept motivated throughout their tenure? This is where a suitable Human Resource system comes into the picture, as it keeps everyone connected. After businesses realizing the importance of having an HR
department, there has been an immense growth in its adoption. With the continuous advancement in the latest technologies, the management of employees and their records has become tough to handle, especially if they don’t have any expert team to look into it. Secondly, the current pandemic scenario has disrupted the normal working process of the organizations, resulting in employees working from home. This has, to some extent, made it difficult for the HR department to keep in touch with the VOLUME - 10, ISSUE - 04, 2020
Easing Payments
Enabling Measure Productivity The primary motivating factor for any employee is their pay scale and they cannot cope up with any mistakes in that. Payroll mistakes happen too often. Every year billions of dollars fines are issued to business owners in the United States for payroll errors. If an employee doesn’t get paid properly or accurately, he/she might lose motivation to work and this will ultimately affect business productivity and no owner would want that. It often becomes difficult for one person to calculate all these things by himself/herself that results in mistakes. To avoid that kind of a mess, companies need to think about using payroll software which makes these calculations easier.
employees and also a track of their activities. This is when they need sound payroll management software that makes such things easier to deal with. For companies to conduct their businesses’ administrative tasks, especially during today’s critical times, a good payroll system becomes an essential element. Let’s shed some light on the advantages payroll software come with: VOLUME - 10, ISSUE - 04, 2020
Payroll software not only simplifies HR procedures but also contribute to the company’s productivity by influencing growth and development. It can keep records of entry and exit time of employees, leaves taken in a month, and many essential HR functions. Some payroll software also allow HR personnel to monitor login and logout time of employees. Thus, authorities can check on average working hours spent by their employees and measure their productivity. Not only this, but payroll software also upgrades the overall work processes of the company. Real-time tracking of all activities maintains live employee data, monitors and controls flow of information, and ensures tight security. All of these factors significantly improve the company’s productivity and provide better results.
Making Employees Efficient & Accurate It is a tough job for a human to track and maintain business records without any error. In that case, payroll management software is like an asset to the company. With an automated payroll system, there is little to zero chances of error, enabling companies easily omit mistakes in data entry and processing. It helps to maintain transparency across all departments. Thus, employees give their best and become more efficient and accurate in their work. Such software also has an automatic reminder facility. Be it employee payments or project deadlines or submitting corporate taxes, automatic reminder won’t let one miss anything. Ensuring Security & Maintaining History Payroll information is sensitive. Using good payroll software gives extra security to that information, as information is stored securely with limited access, preventing the exposure of data. Secondly, it also maintains payroll history for each employee. Concluding Statement Technology has truly redefined every process of businesses; HR administration being the one. To thrive and stay ahead of the curve, businesses must adopt robust payroll management software. They would see the benefits it brings to their operations, once the right one has been selected.
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Offering Reliable and Quality Enterprise Solu ons
T
o a layperson not in the know of things, it would come as quite a shock to be told that one of India’s most prolific pay-roll companies, S & IB Services Private Limited started its journey in little more than a shack with hardly a roof, a gate or even a table.
Plant, Oil Refinery and other production units. These they serve from branches in practically every city in India cementing their PAN India presence.
Thus, began the S&IB journey
Describing their USP gives Shyamal Karmakar, S&IB’s charismatic MD a sense of immense pride. He says they include:
The year was 1985. To ward off unemployment and earn his share of living, Shyamal Karmakar, the illustrious Managing Director of S&IB, started his entrepreneurial journey with a princely sum of Rs 350.00 spent on creating a rubber-stamp and letter-head. The first income, all of Rs 1050 brought them an income of Rs 150.00 of which Rs 50.00 was spent paying the instalment of an old bicycle. Precarious situations, such as these persisted for some years in the life of M/s Security and Investigation Bureau (S&IB). The Current Scenario S&IB today provides services in Total Security Solutions, CCTV and e-surveillance, Integrated Facility Management, Outsourced banking services, ATM cash management, Cashvan services, Cash-sorting and cash processing. It also deals with Transportation of notes and coin, Mobile tower erection and maintenance, Optical fibre cable laying (Aerial), Logistics, Housekeeping, Outsourcing and Payroll management, Property maintenance, Electro-mechanical repair and maintenance, Pest control, Fire safety and Risk management. All these aspects and more give them a combined turnover of around Rs 436 crores. Their clients include the best and more known among Banks and Financial Institutions, IT companies, MNCs, Government Establishments, Healthcare, Hospitality, Telecom companies, Warehouses and Logistics, Retail, Education, Research Institutes, Media and Entertainment, Construction, Residential, Malls, FMCGs, Textile, Power 30 | INSIGHTS SUCCESS
The Upper Cut
• Unrivalled & unparalleled knowledge gained over 35 years in the Indian Market. • Remote Monitoring Solutions • Extensive use of technology to improve efficiency and optimise on costs • Unbeatable 24*7 services with extensive backup and hand holding • Distinctive value-added services • Transparency and prompt response to every query • Ability to quickly ramp-up any new business venture they get into • Ability to learn and adapt any new business with low costs and low turn-around time Words of wisdom He’s been there, done things, established businesses and succeeded. In the process, he has learnt a lot about client servicing and business management. To this end, Shyamal, the ever-positive business-head who has withered many business battles and reversals like a true veteran, has a few words of advice for those who fear competition or find it daunting. He says, “when faced with the cut-throat competition of the kind that he has seen in his over threedecade-long existence and growth in entrepreneurship, one should use their employees as their true “Brand Ambassadors”, employees. Right down from an office boy, all the way up to the owner himself. In doing so, one may have to VOLUME - 10, ISSUE - 04, 2020
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Our vision is to be the most ethical and transparent, statutory compliant, CSR Compliant, eco- friendly and human servicecompany in India.
Shreyasee Karmakar Development Director
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invest significantly in training and re-training existing and new Human Capital.” S&IB’s Brand Ambassador A trained “Brand Ambassador” in the form of employees means there is no extra expenditure on advertising and promotion. What-ever promotion takes place is of a very earthy and realistic kind which becomes evident from the employees’ demeanour, behaviour and output. By giving excellent service, the employee raises the worth of the organization much more than an “external” Brand Ambassador and also brings in more business. The other ace that Shyamal has up his sleeves to stave off competition is to remain on the right side of the law and ethics. Never do unethical and illegal business and never support it either, says he. He is equally certain to remain compliant with all statutory requirements in the running of businesses, be they related to employment, taxation or quality of service. Keeping up with times with Digitization & Technology! Tech Savvy that he is, Shyamal credits his organization’s ability to adapt to new technology as one of the factors that allow them to provide quality uninterrupted services to their customers which continues 24 x 7 x 365. They have invested VOLUME - 10, ISSUE - 04, 2020
Shyamal Karmakar Managing Director
in customized ERP & CRM packages which help them give more and better services to clients who can now track the progress of their services and requests and accordingly raise new requests. Incidentally, it’s adherence to the latest in technology that helps S&IB stay head even in these times when the pandemic is sweeping every other business under the carpet. With the induction of new talent, they are today ready to serve every new and diversified need of their clients which include outsourcing of on-site payroll work to remote locations while maintaining client data security at all times. That coupled with immense experience and strict adherence to established ethical practices is sure to keep them in the client’s line-ofsight for a long, long time. The future at S&IB For Shyamal Karmakar, living up to his clients’ faith in his abilities is quintessential. It keeps him on his toes to stay everresourceful and ever-ready and come up with solutions irrespective of problems or their scale. Life, after all, has taught him that the intrepid invariably find solutions to problems, and in doing so find immense, immense success.
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