www.insightssuccess.in AUGUST 2017
Industry Concern SAP Implementation The Enabler of Business Change
Editor’s Pick Top SAP Trends That You Can’t Afford to Miss
Vikas Gupta CEO & CTO
GrayMatter Software Services Delivering Business Value through innovative BI and Analytics Solutions
Editorial
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n the corporate front, Goods and Service Tax (GST) is changing the landscape with the proposed amendments and is going to hit the Tax Structure, Tax Incidence, Tax Computation, Utilization and Reporting which is supposed to be resulted in a complete overhaul of the current indirect tax system. The reformation of GST in the country is proving to be a new battle front for the SAP Solution Providers. On this ground of introduction of GST, the new challenge for the SAP solution providers is to create a solution that integrates with the Indian tax functionalities which will ease the process while helping companies transition to GST.
GST, a New Battle Front for SAP Solution Providers
For the SAP Solution Providers, the need of an hour is to plan solutions that will address GST legislation and showcased, while helping enterprises to provide greater transparency and effective management practices to support their tax compliance requirements. Well, this is a time when enterprises wish to grab this opportunity and realign and reasses the business models to be ahead in the competition. Enterprises need to make a practice of being updated with tax compliance, while moving from from filing of tax reports to a model-based on data communication. Well, though all this looks just as easy as a peace of a cake, but actually it is not. Enterprises will have to face a lot of pain while understanding and transitioning to the new system of GST. To help enterprises get GST ready, SAP will lead a great hand. Enterprises will have to be SAP ready while SAP solution providers will have to be upgraded too. Being the leader in the field of ERP solutions SAP needs to gear up for the new implementation with the best solution for enterprises. SAP solution providers will need to understand the tax base of any enterprise first, simultaneously whether the product or service is covered under GST or not. As there are many products that are having exclusion of petroleum products, are under the GST. But yes, the salaries, banking receipts and payments will be out of GST. So, we can say that, this is a time for SAP solution providers to sharpen their weapons and be ready in the battlefield to fight against the challenges GST is going to pose before them.
SAP, a True Growth Enabler of a Business
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he most important contribution of an SAP to any enterprise is its contribution in creating a specific software that can meet exact enterprise requirement. A completely customized package of SAP can use the very best of the process practices and business processes that will end up having a much higher efficiency level when SAP is used as it offers increased accuracy and productivity. This makes the importance of SAP software is notable reflected from its functionality through the major software company that will be highly beneficial for all IT business activity operations. This is the reason that made us to come up with our special issue The 10 Most Valuable SAP Solution Providers Companies. In this issue we have with us GrayMatter Software Services Pvt Ltd on the cover of this issue. GrayMatter has a dedicated SAP BI center of excellence (SAPBICoE) that ensures that the industry trends and best practices are constantly incorporated in its offerings. The entire range of offerings from ETL to reports, dashboards to predictive analytics on SAP are governed and directed by the center of excellence, for every single engagement, including project management, program management as well as executive guidance. GrayMatter is powered by the technology assets created by SAPBICoE including 20 different data models, 30+ source system connectors, 20+ custom components, migration effort calculators, 10 dashboarding techniques, “RADIUS” dashboarding framework etc. Also, we have some of the prominent SAP Solution Providers in our listing, like Glosapand SAP work together to develop industry-specific solutions. PiLogoffers Master Data Management, & Governance solutions &services to medium to large enterprises that has SAP landscapes. SilverTouch is a leading and globally accepted IT solution provider and currently at the forefront of offshore software development to serve the people across the world. SmartDocs is a global enterprise software company several product line whichcover established market spaces Business Process Management (BPM),Enterprise Content Management (ECM) and the emerging market space ofEnterprise Bots which help organizations bring conversational user interfaces to both internal and external audience. Wise Men is a Global IT company providing solutions and services in SAP, TIBCO, Informatica, Microsoft SharePoint, Oracle Middleware & Database space. A5E Consulting caters to global organizations with a wide range of services and solutions in the field of Strategy, Consulting and Technology with a committed and dynamic approach. ikyam Solutions is an SAP Enterprise Solutions provider and also focused at building Innovative Technology products on BIG DATA based Analytics and the Launch & Flagship product called – OnionPy. Mesprosoft is a wholesome IT services company which caters to diverse industry verticals. Also, there is a great contribution of our in-house writers who have penned down the ongoing issues of SAP industry. Additionally, we are having some experts talking about the industry from the desk of CXO Standpoint. Hope you will find our efforts pleasing!
08 GrayMatter Software Services: Delivering Business Value through innovative BI and Analytics Solutions
28 Leverage Existing SAP Solutions with Cloud Procurement - Brad Hill, Director
38 SAP Cloud Platform and the Future of Development for SAP
- James Wood, Principal Consultant
CXO STANDPOINT
CONTENTS
COVER STORY
18 Ahana Systems & Solutions: Creating better and deeper insight into your Data
20 GLOSAP SYSTEMS: Empowering Organizations with the Right SAP ERP Solutions
26 PiLog: Experts in Master Data Management
32 Silver Touch Technologies: Offering Adroitly Advanced Quantum Computing for Smart SME’s
42
SmartDocs: Place to Get Easy to Use High Quality Software
ARTICLES
16 Editor’s Pick Top SAP Trends That You Can’t Afford to Miss
34 Business Corner SAP: Generating Business Value from Internet of Things
22 Industry Concern SAP Implementation The Enabler of Business Change
Editor-in-Chief Pooja M. Bansal Senior Editor Ariana Lawrence Managing Editor Archana Ghule Co-Editors Sachin Bhandare David Smith Stephanie Andrews Contributors Sourav, Kaustav Art & Design Director Amol Kamble Co-designer Vanshika Mittal Picture Editor Alex Noel Art Editor Mayur Koli Visualiser Shweta Ambilwade Business Development Manager Akansha Garewal Marketing Manager Dhruv Apte Business Development Executive Rutuja, Priyanka Research Analyst David Circulation Manager Swapnil Database Management Sharad Technology Consultant Vishal More sales@insightssuccess.com
August, 2017 Corporate Ofď€ ces: Insights Success Media and Technology Pvt. Ltd. Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: 020-69400110, 111, 112 Email: info@insightssuccess.com For Subscription: Visit www.insightssuccess.in
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Company Name
Management
Brief
A5E Consulting a5econsulting.com
Saurabh Bhatt Founder & CEO
A5E Consulting caters to global organizations with a wide range of services and solutions in the field of Strategy, Consulting and Technology with a committed and dynamic approach.
Ahana Systems & Solutions Pvt. Ltd ahana.co.in
Umashankar Malligere Founder, Director & MD
AhanaSystems & Solutions Pvt. Ltd. offers Service and Solutionsfocusing on areas like, IT Infrastructure Management, BusinessIntelligence and Data Analytics, Skill Development.
Glosap Systems glosap.com
VenkateshBabu, MD
Glosapand SAP work together to develop industry-specific solutions.
GrayMatter Software Services graymatter.co.in
Vikas Gupta CEO & CTO
GrayMatter has an in-house center of excellence for SAP BI solutions with expertise in SAP BOBJ, SAP BW, SAP HANA, and SAP BODS.
Ikyam Technologies ikyam.com
Gopal Nair CEO
ikyam Solutions is an SAP Enterprise Solutions provider and also focused at building Innovative Technology products on BIG DATA based Analytics and the Launch & Flagship product called – OnionPy.
Mesprosoft mesprosoft.com
Vinod Kumar Nittoor Founder
Mesprosoft is a wholesome IT services company which caters to diverse industry verticals.
PiLog India Private Limited
Imad Syed Group Chief Information Officer
PiLogoffers Master Data Management, & Governance solutions &services to medium to large enterprises that has SAP landscapes.
Mr. Minesh Doshi Director
SilverTouch is a leading and globally accepted IT solution provider andcurrently at the forefront of offshore software development to servethe people across the world.
Shravan Chintapatla MD
SmartDocs is a global enterprise software company several product line whichcover established market spaces Business Process Management (BPM),Enterprise Content Management (ECM) and the emerging market space ofEnterprise Bots which help organization bring conversational userinterfaces to both internal and external audience.
Juuhi Ahuja Founder CEO & Precident
Wise Men is a Global IT company providing solutions and services in SAP, TIBCO, Informatica, Microsoft SharePoint, Oracle Middleware & Database space. Wise Men offerings include Integration, Middleware, MicroSourcing™ and IT Staffing.
pilog.in
Silver Touch Technologies Ltd. silvertouch.com
SmartDocs
smartdocsnow.com
Wise Men wisemen.com
O
solutions often come with various positive points. Like for instance, they can be scaled, can be quickly implement, and most importantly doesn’t need any huge investments. By moving to the cloud, clients will get regular updates and various extensions. As an example, one can easily look at SAP's all new flagship, SAP S/4HANA, which will come with innovations in each quarter for its cloud based customers and later on it will come with on-premise innovation once a year.
Cut to the present day, cloud has become one of the biggest interrupters. According to estimates, SaaS will grow massively and will soon become a $92 billion global market. While some of the existing companies expect around eighty percent of its client base to welcome cloud by the end of next decade, $1 billion have already been booked in cloud business in each quarter. So, here we are listing out top SAP trends that will eventually shape the market in future.
With the growing usage of smartphones, even in workplaces, SAP has developed the Fiori UX, Lumira, and Screen Personas to help users provide an experience that is as desirable as apps that one normally uses on his/her smartphone or tablet. This eventually helps when it comes to direct capturing of orders in the field at the customer site. It also means there are no handwritten notes for employees and no more entering orders manually. In the end, customer benefits from the quotes and content failures due to media disruption can be avoided.
ver the last two decades, the idea of replacing the existing ERP was one of the least considered things. Normally an organization avoids replacing its already existing ERP system or transaction database unless and until it is very important. Last time that happened was in the late 1990s. Some of the organizations opted to fix their systems while some replaced them. This was the period that put Oracle and SAP on the map.
With the ever-growing importance of cloud, SAP is nowadays looking to forcefully move its customers to the cloud from their on-premise architectures. This is mainly due to the flexibility and innovation of cloud. For the IT industry, flexibility and agility are the key unpredictable market challenges to any businesses and in majority of the cases; technology is the main driver of the change. Cloud
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Predictive is the new fad nowadays. It can simulate various financial scenarios, predict failures, and more. The topic is soon going to change business models and processes. Machine learning or Predictive needs tons of data and SAP HANA is the perfect answer for that, with an in-memory, technology based database management system that can
AUGUST 2017 |
Trends Editor’s Pick
op SAP
hat You Can't
Afford to Miss
deal with huge amount of data. As data is being considered as the new age oil, a smart approach to using data is of vital importance for future. As per leading economic forums, by the end of 2027, ten percent of the GDP will be stored with the help of Blockchain. It is leveraging the distributed ledger technology, which records data. Currently, blockchain is known as the protocol for bitcoin currency. However, experts believe that businesses will soon apply Blockchain to digitally-based international operations documentation to authenticate documents, contract, and other details. Now SAP, along with its BaaS (Blockchain as a Service), focuses mainly on few key areas, including supply chain, public sector, financial services, and energy utilities. The main benefit is BaaS, which now offers a safe and secure way to transfer valid data across different sites and countries in real time. According to SAP, the blockchain assisted money
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transfer takes as less as 20 seconds. With Hana’s shift on to Google cloud, SAP applications will soon be combined with Google’s cloud-based G suite productivity that was previously named as Apps for Work, to allow SAP customers access Google apps including Gmail, Calendar, and Sheets in a better way. The new collaboration of Google and SAP is helping as much as twenty-eight thousand employees of ColgatePalmolive to collaborate better than before. This massive integration took only six months to complete, and by the next three months, the collaboration became easy and effective. However, the organization is expecting to gain much more advantage through other SAP and Google partnership efforts which include Google’s machine learning with SAP’s business process expertise. Soon, business operations will be much more optimized. With the use of HANA, enterprises would soon be
empowered to respond much more quickly than ever before, especially when it comes to dynamic business needs or market trends. Hana’s inmemory technology speeds up application performance, provides BI tools, and offers real-time reporting. Additionally, it can also perform complex ERP applications to modify information using the available realtime data. This will provide more advantages when compared with oldschool enterprise applications along with analytics tools. Each day enormous amount of data is streaming into enterprises. However, with the data explosion, most of the organizations are clueless about its usage. Eventually, this leads to the position where data is under-utilized and resources are over drained within the enterprise. With changing times, enterprises are starting to understand the hidden value in data, and now they are looking at ways to turn data into a profitable asset. Various organizations around the planet now have obtained a generous handle on their data, and are commercializing exclusive internal data even while improving analytics with third party external data. Various other small businesses, including data brokers, specialist service providers, and technology vendors are now eyeing into the development of services in order to support this, which will eventually result in the rising of data market places. Over the future, enterprises will also try to work for the betterment of their internal analytics through the enforcement of the thirdparty data. So, here are few trends that we have listed out for you. These would eventually help businesses to perform faster and in a more efficient way. Over the course of time, we will see whether SAP adoption will rise and how it affects businesses.
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Ahana Systems & Solutions Enabling Enterprises to Simplify, Innovate and Accelerate Business Decisions
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oday, every single organization yearns for a single vendor who can provide end-end solutions, starting from business analysis, technology integration, on the go - live reporting, to trending and prediction all to enable enterprises to simplify, innovate and accelerate business decisions. To fulfill this demand of organizations Ahana Systems & Solutions is coming forward with its Core Service and Solutions focusing on areas like
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‘‘
Helping Create better and deeper insight into your Business Data
Services Incorporated with Experience
Databases and Datawarehousing, Business Intelligence, Analytics, Visualisation and Dashboards. SAP ACE 2015 award winner in the category “Enterprise Analytics”, Ahana Systems & Solutions have 200+ Employee/ Consultant base. Operating since 2008 and serving various industry verticals, the company has served 100+ clients so far. While partnering with key product vendors Ahana Systems & Solutions has a very high client retention.
Ahana has adapted itself as a provider in the Analytics and Visualization very early on and have already executed some key integration projects in Data Warehousing and Analytics. On the basis of this, Ahana Systems & Solutions is able to comfortably position itself as a leading vendor in this segment. The company has a strong team of Analysts, Data Scientists and Technologists and they are market ready as a strong solution provider in Data management and Analytics. Ahana Systems & Solutions leverage on SAP platform and analytics product line. With an immense experience in the implementation and integration of these products which include the likes of IQ/HANA, BODS, BIP, Lumira, Design Studio etc. Company’s Big Data and Analytics services bring in many solutions built on these SAP product lines to enable clients to take quick and easy business decisions based on trends and predictions. Ahana Systems & Solutions also provide solutions and services around SAP ERP products like S4HANA, BYD, AiO and B1.
AUGUST 2017 |
Venkatesh Babu Srinath Venkataramaiah
CTO –Managing Digital Transformation Services Director
Client Satisfaction is What Ahana Systems & Solutions Aims For: Srinath Venkataramaiah, CTO – Digital Transformation Services, asserts, “Data in every Enterprise is growing significantly with large number of data stores and data sources, making it difficult to have all information in one place and businesses are unable to take decisions on fly.” Using SAP’s Data Warehousing, Business Intelligence and Visualisation tools, Ahana Systems & Solutions build platforms that help Organizations unravel meaningful information from the huge source of data. These solutions are geared towards improving decision making from information rendered on Dashboards and reports
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accessible on different devices. Srinath adds “The core focus for our team is to interact with the business, understand the business process, pain points and inefficiencies that hinder decision making. We are then be able to build platforms that provide easy visualization of key data trends that enables the leadership team to make informed decisions”. As an Analytics and Big Data service provider, the company is a one stop shop which the customers can rely on for providing end to end solution, from Business Analysis to Data Analysis to Data Migration and Warehousing to Dashboarding and Visualization. BFSI, Media, Education and Manufacturing are some of the key verticals where the company has been working in.
Being Future Ready Srinath further adds, “While Descriptive, Diagnostic and Operational Analytics have been around for sometime now, more and more organisations are relying on predictive and prescriptive Analytics for forecasting buniness outlook. To this extent SAP stack of products have got Predictive Analytics and our team is geared up to provide solutions and services around these products.”
www.ahana.co.in
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GLOSAP SYSTEMS: Empowering Organizations with the Right SAP ERP Solutions
‘‘
across platforms, applications and geographies for over a decade. Glosap Systems in India started in 2012 as a Global Innovation & Delivery Centre, it was Well established primarily to cater to in-house Industry Vertical SAP solutions, RFID, IoT innovation, R&D and delivery for Clients of Glosap Group across the world. Subsequently, the company commenced business operations in India and gradually spread wings to the Middle East, Japan and Africa.
The uniqueness in Glosap’s solutions is to understand the real challenge of our market and offer sustainable solutions that are robust, enterprise better in the longer run
T
he SAP market has evolved over the years and today, the businesses across verticals are rely heavily on this technology enabled platform due to its various capabilities, flexibility, easy-integration, increased cash flow, single, affordable solution for managing your entire business – from sales and customer relationship to financials and operations. Meanwhile, unsolved problems regarding the reliability, complexity and the expenditure of software have led to serious concern amongst enterprises.
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‘‘
scalable and to run
With fast moving industries and an innovative market worldwide, it is important for many companies, especially for small-medium enterprises (SME), to maximize their productivity and efficiency, so as not to fall behind their competitors in establishing prominence in their respective industries. Glosap Systems Pvt Ltd is part of the Glosap Consulting Group (GCG), Singapore that has a diversified portfolio in the field of IT consulting
The Beginning Mr. Venkatesh Babu was working as a head of engineering in various sectors of the corporate including – pharmaceutical, chemical, engineering, manufacturing and trading. Gaining a good foundation and understanding of business processes, it eventually inspired him to take up a Masters in Business Administration (MBA). However, recognizing the huge potential of the IT industry and what it is able to do for businesses, Mr. Babu decided to make a foray into it, establishing GLOSAP Consulting Pvt Ltd in 2006, Singapore (HQ), Glosap Consulting Sdn Bhd in 2009, Malaysia and then Glosap systems Pvt Ltd in 2012, India. “By establishing Glosap Group, we could act as an extension for SME and LE sectors, aiding them for successful
AUGUST 2017 |
IT transformations by adopting automations and latest technology initiatives. We know their challenges, Local competition is nothing new to them, but Increasing international and online competition has created newer challenges from a variety of sources. As a partner, Glosap help them to streamlining their processes, Optimizing the Cost, Increasing Productivity and efficiency across their organisation. We look for innovative ways to do this at all levels by introducing the right solutions at an affordable price,” explains Venkatesh Babu, Managing Director, GLOSAP Group. Glosap Group offers a complete SAP Solution and services and products such as enterprise resource planning (ERP), customer relationship management (CRM), RFID, IoT, MOBILITY solutions across Singapore, Malaysia, Indonesia and India. Having Global channel partnership with SAP & Microsoft, the firm's specialty lies in their SAP Business One (B1), SAP All-in-One (A1), SAP HANA, SAP Business objects (BOBJ), Microsoft Dynamics NAV, CRM and Complete Indian GST Solution for Various Industries.
Venkatesh Babu Managing Director information technology solutions and services to customers, with a strong SAP & Microsoft team of around 200+consultants around Asia, the company has catered its services to various Industry verticals, including Aerospace, Healthcare, Chemical, Pharma, Engineering, F&B, FMCG, Manufacturing, Trading, Services, Transportation, Logistics and many
more. While quality driven consulting service aids the clients in determining the right SAP provider, the company also focuses on providing fully Integrated Enterprise solutions with GST that enhance the business solution of each client.
Providing Unbiased SAP Services Right from the inception Glosap’s vision has to provide optimal
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Industry Concern
SAP Implementation The Enabler of Business Change
T
he stirring reality these days is that most of the large and medium-sized organizations have multifacets of business operation, all of which must have an effective communication with each other to keep things moving in the right direction. Up until the launch of Systems, Applications and Products (SAP) systems in data processing industry, there were no such efficient or reliable modes of enabling this communication and data flow between the various facets of the business. A lot has changed since its formulation in 1972 by a company headquartered in Germany. Back then, SAP systems were solely centered for large enterprises. Today, however, they have evolved with time to provide technical and software solutions for small businesses as well as Fortune 500 companies. It should come as no surprise that SAP is presently the primal provider of software solutions to businesses, of all scales and sizes, around the globe. The far-reaching success of this innovation has grabbed the attention of organizations, and they are quickly realizing the voluminous benefits that they can reap from implementing SAP system.
turnover to provide support in buying SAP products, user licenses, and other requirements? • Whether your organization is prepared to tackle the huge risks and bear losses in case of failure? • Whether your organization has a ready and able backup plan in case your primary design doesn’t play out as planned? • Whether your organization has the skilled consultants to implement the SAP software solutions? Once organizations receive a favorable set of answers in response to the questions mentioned above, they will be more than likely to experience the many unparalleled advantages of SAP implementation in their routine business processes. The SAP implementation process primarily circles around three priorities:People – The professionals in the IT department involved with the thorough implementation process and the endusers must be able to comprehend and understand the system usage and the revised changes with ease.
Setting aside its wide range of benefits SAP implementation can be a tedious process for organizations due to its high cost in implementation, time-consuming processes, and challenging and risky outcomes. SAP is mostly adapted when organizations require a change management in their current system.
Processes – The set of actions must be in an organized and categorized manner, such that the desired output is delivered. Every process must be inter-linked and made in such a way that they help in attaining larger benefits for the organization.
There isn’t a shred of doubt that SAP practices are highly challenging, but they are worth the risk for organizations to partake. It is imperative for organizations to ask and identify the answers to some critical questions before moving ahead with its implementation.
Technology– Various procedural activities including employee training, security in protecting customer or vendor data, bringing-forward innovation in business, etc., should be productive thus adding to the proficiency of both people and processes.
• Whether your organization and your team of professionals are ready and prepared to accept the upside down changes in your business processes?
If and when all three of these primacies coordinate with each other, the probability of SAP implementation being a resounding success will be maximized and its benefits can be reaped.
• Whether your organization possesses the requisite
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Benefits of SAP Implementation for an Organization Significantly Cuts-Down on Cost One of the chief advantages that come with an effective implementation of SAP software into the business systems is that it can severely save businesses, both small and large, a huge load of money. Companies won’t be required to fret upon purchasing multiple pieces of software for miscellaneous departments within an organization, as SAP can single-handedly track all the data of a company and generate fruitful reports from the same. Thus, by owing reliance on a single form of software business cost gets cut down significantly. Additionally, SAP ensures a higher rate of efficiency and process
SAP Implementation
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standardization, which also results in minimized cost expenses. Consistency in Business Operations Proper implementation of SAP software enables businesses of all sizes to align their strategies and ensure all departments of the company are in complete synchronization. Managers can get a broad outlook on what’s ensuing within the company through consistent entering and reporting of numbers and report generations. Reports generated through SAP software can then help the management to collaborate with the various departments within an organization effortlessly. This way, they can ensure whether everyone is working towards a similar vision and accessing the same information. Implementation of SAP allows a smoother and consistent business operation, thereby making it easier to work towards short and long term goals. Enhanced Productivity Rate Companies without an implemented SAP system rely on a diverse range of software programs and data-logging platforms to bring-forward numbers and generate reports, hence making it demanding for business management to see the complete picture. This dampens the productivity of the company; as a considerable chunk of time goes wasted in trying to combine data from every department to formulate a cohesive report. With SAP implemented in an organization, the issues mentioned above become nugatory and employees are able to pay more focus on the more important tasks. If companies are able to identify favorable answers for the key questions mentioned above and ensure that the three prime areas function in a coordinated manner, with an effective strategy in place for the entire SAP implementation phase; they can reap dividends out of the same.
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AUGUST 2017 |
Experts in Master Data Management
‘‘
We invest in 3 things & treat them as assets
to the company;
‘‘
People, Processes & Technology
Directors PiLog India
E
stablished in 1996, PiLog Started developing & implementing solutions, while offering various programs of SAP like, Application Development, Application Integration, Data Migration for SAP customers in early 2000, PiLog has been a SAP partner since 2011. A wellknown name in the industry, reputed for its industry expertise in master data management, PiLog has become SAP’s Co-Innovation partner for SAP- Master Data Governance solution. The only Co-Innovation partner for SAP Master Data Governance for Material, PiLog’s Add-On modules bring in ISO 8000 quality data into Master Data Governance with the help of Taxonomy/Dictionary of material master. PiLog also embarked on the journey to work with SAP on S/4 Data Cloud platform where-in PiLog would provide the taxonomies, dictionaries, pre-catalogued & pre-verified material master specific golden records from
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PiLog’s preferred repositories which has millions of unique material master records. Excellent Services by the Experienced One! PiLog has been in the master data business since 1996, with a large customer base around the globe and having presence across various industry sectors, this year marks 21 successful years of PiLog Group’s existence in the market, PiLog India is also celebrating 10 Glorious years of consistent innovation & persistence this year. PiLog offers Master Data Management, Governance Solutions & Services to medium and large enterprises. The solutions are wrapped by the data quality standard ISO 8000, which is the standard for Master Data Quality; its material and service master dictionaries are ISO 8000 & ISO 22745 compliant, this is how the
company packages the data quality within its solutions & services. The thing that makes PiLog unique is its Master Data Governance solutions that are ISO 8000 certified, pre-tested, preconfigured, with proven industry BEST practices ready to deploy with SAP ERP6 or S/4 HANA systems. The Master Data Governance Solutions & Services enables businesses to acquire, clean, build, structure, replicate/distribute, migrate & maintain the master data right through its lifecycle with tight integration into SAP solutions, PiLog’s Addon/Accelerator the extension for SAP MDG-M has embedded industry standard content and ISO compliant processes that can accelerate the implementation of SAP MDG-M with the best practices. PiLog’s Master Data Quality Manager (MDQM) V10 solution integrates with SAP NetWeaver and
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smoothly exchanges data with SAP ERP applications for various master data domains such as material, service, vendor and customer master data. Solutions that are powered by SAP Net Weaver can be more quickly and easily integrated into SAP solution environments. The SAP MDG-M Add-On Package is pre-built, pre-configured, pre-tested, pre-validated with all the material master data practices pertaining to governance which includes the SAP MDG Content Accelerator, exposing Master Data Governance Services as SOA (micro-services). This enables subscriptions running to various enterprises and orchestrating them with ISO 8000 compliant services by PiLog Data cloud that integrates the Master Data into On-Premise/On-Cloud SAP ERP systems. Imad Syed, Instrumenting Expertise for Company’s Success Imad Syed, Chief Information Officer of PiLog Group of Companies, is a senior executive with vast experience & expertise in conceiving, designing & building enterprise solutions for medium to large corporates; designed SaaS, Data Analytics, Data Governance, Cloud & On-Premise business models. He has managed & strategized research, Innovation & Development of strategic products & solutions in the field of master data governance, management & data transformations. Imad has worked extensively in various senior executive levels across multi-national teams internationally, a team player, innovative thinker & go-to market strategist. Imad has strong leadership skills with an ability to build
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Imad Syed Chief Information Ofcer, PiLog Group
& lead performance oriented teams, passionate to drive rapid business growth. While narrating the challenges PiLog has to face every coming day, Imad asserts, “As a SAP solutions & services provider, we always must be on our toes, since SAP has taken the market by storm with the introduction of S/4 HANA platform. We had to quickly adapt to the demands from the IT sectors across the globe and move forward.” Best Practices Offered to the Customers As custodians of Master Data, PiLog committed to provide best MDM practices via the master data governance & quality solutions to all the customers. Its governance solutions are certified by SAP and have tight integration with SAP ECC as well as S4/HANA 1610. In the recent years PiLog has implemented its solutions in India for Adani Group, Cairn India, Welspun Group, Jindal Steel & Power, Ultra Tech Cement Sector, Vedanta Aluminium Sector, MP Birla Group, Nuvoco (formerly Lafarge) apart from other large corporates in Middle East, US, Russia, Europe & South Africa, and many more. PiLog has developed the Add-On solutions, that are certified by SAP
Labs. These Add-Ons will hugely help its customers to improve their processes and the Master Data Standards by reducing the implementation times. Imad added that, PiLog India is closely working with SAP under CoInnovation program where-in the latest SAP technologies have been adapted for development, implementations of the master data solutions. PiLog’s mission is to transform all its solutions to S/4 HANA platform & help customers move to S/4 HANA platform sooner than later. Being Future Ready PiLog India is pragmatically growing in the field of Master Data Quality Solutions & Services. PiLog India has become the epicenter of entire PiLog group, having the R & D labs for the entire group at Hyderabad, India, it is 10 years of consistent innovation & persistence that has taken PiLog India to new heights, new strategies to penetrate the ever-growing SAP market has been developed & practiced with utmost sincerity, hence PiLog group is looking at the heights that haven't been achieved to-date. Being the SAP Co-Innovation partner for SAP - MDG, PiLog do have a huge advantage in the market to offer the solutions to the SAP customers globally as its solutions are multitenant as well as multi-lingual.
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CXO Standpoint
Leverage Existing SAP Solutions with Cloud Procurement
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ompanies that have already invested in SAP find that they can achieve even better results from their existing investment with cloud technology and eProcurement. After the initial investment, companies find certain roadblocks preventing mass user adoption and diminishing cost savings. Issues such as inability to stay connected, lack of insight into data, and complex and fragmented business rules stop businesses from using the full power of SAP. As cloud application technologies advance, companies gain the benefits of rapid deployment cycles, increased self-service tools, and faster performance. Vroozi delivers on the promise and power of eProcurement in the Cloud with seamless integration into SAP. SAP users looking to the cloud generally face a few questions, including: • How can I benefit from using cloud procurement? • Will my transition to the cloud be cost-effective? • How will my business processes be affected by cloud technology? To understand the benefits of cloud technology to existing SAP users, let’s evaluate three procurement strategies that highlight the power of cloud procurement. Value Realization Return on Investment (ROI) is a central factor in any procurement strategy. Buyers and trading partners of cloud procurement solutions need to feel confident that solutions will lead to cost savings and higher productivity and efficiency. Users quickly see returns by
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focusing on user adoption, compliance, and spend management. Spend Management allows companies to visualize purchasing spending patterns and usage and drives employees to leverage preferred pricing with contract suppliers. To increase user adoption and compliance, the cloud empowers a mobile workforce with the right resources and experience so everyone stays connected and available so that business is not disrupted. As user adoption and compliance frameworks increase with cloud-based systems, organizations gain immediate cost savings in procurement by decreasing transaction costs and preventing spend leakage with your supply chain. Efficiencies Process efficiency is key for a successful, healthy business. Cloud technology enables better processes by keeping everyone connected through a mobile experience and automating transaction tasks through the use of machine learning and pattern matching. With a centralized, unified system, cloud automation can yield immediate benefits in requisition to invoice and payment business processes and reduced errors and issues leading to higher productivity and decreased processing costs. Further, by allowing employees to interact with cloud procurement via smart Phones and tablets, business can continue to move with efficiency and speed. IT Cost Savings Perhaps no determinant is more important in realizing the benefits of cloud technologies versus traditional on premise software is in IT Cost Savings. Systems and applications which required large physical infrastructure and monetary
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Brad Hill Director of Global Sales
Marketing
ABOUT THE AUTHOR Brad Hill, Director of Global Sales Marketing of Vroozi is a passionate leader and is responsible for expanding the Vroozi Product Suite, Brand Adoption, Partnership Network ensuring our customers receive an unparalleled experience with Vroozi. Brad spent the last years building Enterprise Sales and Product strategies with leading IT Services organizations. His entrepreneurial strategies have served a vast number of Fortune industries and verticals. He is also an aspiring mechanic and frustrated golfer, two good reminders to keep his day job.
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investments can now provide inexpensive and scalable solutions through the Cloud and cloud infrastructure providers. A procurement solution that integrates with SAP is easier to access, less expensive, and takes a fraction of the implementation time companies once faced with traditional software solutions. Cloud technology relieves the user of hidden costs such as hardware, consultants, infrastructure, maintenance, and costly upgrade cycles, providing lower risk and lower total cost of ownership. Conclusion The cloud offers little upfront expense, automatic upgrades, and pre-integrated best practices which allow organizations to focus on business growth and improved operating margins. Vroozi’s eProcurement solution that takes SAP solutions to the cloud empower users with better returns, better processes and higher savings, so their overall SAP investment’s ROI is accelerated. According to IDC, spending on Cloud computing is growing at 4.5 times the rate of IT spending since 2009 and is expected to continue growing at more than 6 times the rate of IT spending from 2015 through 2020. (via Forbes) This massive growth is easily understood when businesses understand the power and value of cloud solutions. With the Vroozi Platform, companies can take advantage of robust eProcurement technology delivered in the Cloud and integrated seamlessly with SAP.
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Silver Touch Technologies: Offering Adroitly Advanced Quantum Computing for Smart SME’s
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can serve small and mid-size industries of all sizes.
We work on
endowing our clients with the optimum IT solutions in terms of
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hardware, software and network integration
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usinesses are striving for digital twins of their work processing practices, something that can make everything on the go available in the easiest as well as quickest way. Sufficing such needs necessitate an adroitly advanced quantum computing that can drive a workflow which is analytically strategic, resource saving, quick and operable from anywhere at any point. Silver Touch is digitizing small and midsize businesses and empowering them with technology and machine learning. Silver Touch Technologies Ltd. supplies such aid with SAP business solutions that meet this innovation seeking generation perforce. Its customized business solutions are designed to meet business requirement
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of all the industries and enterprise of all sizes. The company is having a team of more than a thousand techy minds put together their skills, expertise and years of experience to deliver tailor made solutions that fit their personalized requirements according to their needs work culture, industry while being budget friendly as well. SAP Business One, Best Fit for SMEs Company’s expertise lies in SAP Business One, the solution that fits best for SMEs. It facilitate businesses to take benefits of extensive and protechnology functionality, smooth work processing and technical infrastructure support by SAP business one. Its service array covers a broad area which
SAP Business One is ERP software loaded with numerous benefits for businesses and deliver start to finish service for your business. Silver Touch partnered Business One service manages your critical operations of your enterprise in the easiest way whether it be your customer relationship management or managing warehouse, its solution provides end to end assistance. To take this entire thing to the next level and empower the technical environment is by connecting it with cloud services. This business software accelerates your operations and enriches the decision making by its analytics report along with its integrated business intelligence. Silver Touch enables enterprises and SMEs to capture all their business information in a unified and scalable system. Another speed catalyst that Silver Touch implants in your business workflow is providing on-the-go access to your employees with a dedicated mobile app. Service Modified As Per Your Need Instead of being the best ERP solution, SAP Business One software has room for improvement to facilitate 360 degree needs of enterprises. To suffice this vacuum Silver Touch facilitates enterprises to choose its customizable software and empower them with different add-ons. It has developed add-ons that enrich the functionality of world’s best ERP solution that step beyond the comfort of SAP and provide you the freedom to extend its
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functionality and get the best out of it by adding extra feature into it. The add-on that we support SMEs with are: Silver HRMS: Your all in one Human Resources management software. Silver Touch developed this software to deal with all complex HR operation in the simplest way. This add-on offers a broad range of features that also includes Employee Self Service (ESS). Most of the HR professionals spend their time in Operational activities which delay some important strategic decisions. Silver HRMS is a comprehensive and integrated HR solution that helps them in making strategic decision efďŹ ciently. Silver MFG: This add-on is developed keeping manufacturing industries in mind where it is helping out numerous clients to outperform and save their time as well as resources. The add-on is designed to accelerate the business processing by providing extensive capabilities to the production module of SAP Business One. This add-on manages all of your manufacturing unit tasks in the most productive manner, from work center management to plant/machine or contract management.
Mr. Minesh Doshi Director Touch has specially designed to send alerts via SMS and Emails to users when they are not connected to their system. The module ensures that important information should be available to SAP B1 users regardless of time and place. Silver eSync: This add-on is a comprehensive integration that allows users to connect their eCommerce portals marketplaces or CRM applications with backend SAP B1 ERP system. eSync automates your business functions, provide real time data and enhance business’ overall productivity. EXIM: This Silver Touch add on allows enterprises to streamline export import operations and keep a wide track of complete documentation. This add-on facilitates enterprises with additional features that SAP Business One fails to provide.
Quality Control Management: This add-on process quality test at various stages of production on goods and the group of goods as well. The quality tests are run at different stages and on all the units while these are manufacturing as even after the completion of the process. It has facilitated this add-on to approve or reject any item.
Sales Order Processing: This is a web based add-on solution that allows users to use it from anywhere, anytime and register their orders and have a real time track of it right from their device. This feature makes things easy for sales personals to manage their orders.
Email & SMS: This add-on is an extended customization that Silver
Plant Maintenance: This is the newest add-on, which assists you maintaining
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plant and its equipment. It also notiďŹ es users with reminders for preventive service and shoots alert on the breakdown. This add on also keep track records and maintain a history of previous services and its details. Mr. Minesh Doshi, Director Minesh Doshi, Director of Silver Touch Technologies is a professional with rich experience in process & quality management, software engineering, project and operations management and Human resource management. He has acquired expertise in driving quality management initiatives and in implementation of quality principles and process standards - ISO 9001, ISO 27001, ISO 20000, SEI-CMM / CMMi. A keen planner and strategist, he has demonstrated initiative and leadership in driving organizations on technology and engineering front with an intensive focus on total quality management. Silver Touch has always strived to protect the interests of SMEs across the globe and helped them grow with the use of their Intellectual Property and Emerging Technologies which is userfriendly and ready to use that anyone can use for business growth.
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Business Corner
SAP:
Generating Business Value from Internet of Things
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services offerings look good on an individual basis, but it may lack a coherent narrative. SAP’s IoT approach has come a long way in a couple of years. Many take advantage not only of HANA, but so called end-to-end scenarios that top into SAP’s ERP strengths. A role can be played by SAP's HCP for customers looking for IoT services and a platform to build on. But there should be more logical view of working of all these IoT initiatives together. It is very difficult from the outside to explain how they fit together into one value proposition for customers as there are a few groups in SAP that seem to have their hands in IoT projects. Vendors and their customers try to recognize whether IoT data can benefit their business or not. There are three aspects from which SAP access new products and challenges and they are machines, data origination and virtual modeling. Choice Making SAP Connected Goods is an HCP-based application. It is designed to help the businesses to manage and get value out of mass market devices and machines. The reason behind getting these goods is really interesting for the customers, because the value chain can be extended whether one is a manufacturer or OEM provider. Information can also be derived from these devices and have a lot more knowledge.
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oday, SAP is spiking in developing Internet of Things (IoT) applications and IoT services. SAP has a clear vision about the investment. There are three new IoT services which are aimed at helping enterprises to reduce costs and to develop IoT applications. The IT resource needs to manage IoT data, and derive business value from the same data.
The IoT services are SAP Connected Goods, SAP Dynamic Edge Processing and SAP IoT Application Enablement. It appears that a solid IoT application environment with new IoT services is settled by SAP to the the foundations. IoT functionality is added in a smart way for the customers to build IoT solutions, with the help of SAP HANA Cloud Platform (HCP). It is seen that IoT solutions in their real implementation differ substantially between deployments and need a platform as a service. Now SAP has to look forward towards the customer adoption validating the market viability of the IoT packages SAP has built. SAP’s IoT
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It can be ensured that the machines are stocked adequately and the goods are stored properly from the data collected from the devices. It can also help identify relevant device trends and use patterns, and then set up rule-based alerts to replenish stock. SAP Connected Goods also includes built-in integration with SAP Business Objects Cloud, which enables the creation of customized dashboards for analytics. For example, take industrial coffee machines which are put in offices or stores. The type of coffee consumed can be measured and it can be known for what kind of coffee people consume from every machine, and then correlate that with location data. Now onwards, it can be figured out if there are patterns, like if people in rural areas consume different than urban areas or in different states. This allows spending the marketing money better in areas where one can know what they drink. There is no need to spend on fancy milk drinks if they, by and large, drink black coffee.
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Data Living on the Verge SAP Dynamic Edge Processing is designed in a way to help deal with the data flowing into organizations from billions of IoT connected devices and sensors. This enormous and growing volume of data can overwhelm the bandwidth needed to send the data to core processing centers. So the goal of SAP Dynamic Edge Processing is to process more data at the verge of enterprise network. This can reduce transmission costs and at the same time, conserving the real-time acumen derived from the data. A lot of the customers start small, with maybe a few hundred or thousand devices. But, eventually, it becomes a big data problem and then there is a need to filter data at the edge. This means not to transmit the data, save transmission costs and storage costs. So it is basically targeting the notion of handling large volumes of data and detects patterns at the edge where the data occurs. SAP Dynamic Edge Processing integrates business context information with IoT decision-making at the verge. It combines algorithms, syncing architecture and database technologies with features for device connectivity and many more. Model Demeanor for IoT SAP IoT Application Enablement provides a way to consume and manage IoT big data without any efforts to manage the underlying data storage. To create an enhanced virtual representation of the product, it combines sensor data, business data and contextual data. Combining an accurate virtual model of how a thing operates with real-time data collected by sensors allows detailed and realistic digital representations of a physical asset over its lifetime. If there is any reference implementation of how to handle coolers or coffee makers, there will be customers who say, ‘My model of coffee maker is different, so I want the following attributes added.’ So, underneath all these models is something called a thing model, and the idea is to quickly whip up the next thing. Micro services are included in IoT Application Enablement for SAP HCP which allows other systems to retrieve enriched digital twin data, including business semantics, product master data hierarchy data and customer contact documentation. SAP IoT Application Enablement includes a software developer’s kit to build IoT applications faster by focusing on design, rather than coding for developing IoT applications. Built-in features also minimize the need to define data management by calculating aggregates, splitting data into warm and cold storage and applying data retention policies.
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CXO Standpoint
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or a long time, many businesses viewed their IT departments as an overhead expense which kept the business running but didn’t add a lot of value to the bottom line. In recent years, this line of thinking has changed dramatically as there have been so many notable examples where technology innovations have completely disrupted a particular industry. This change in philosophy has caused companies to make commitments towards achieving digital transformation like never before. While such developments are exciting, this shift in philosophy has placed even more pressure on enterprise IT departments to deliver solutions in a fast and efficient way. While this is certainly a daunting task, the good news for SAP shops is that help is already here in the form of the SAP Cloud Platform. The remaining challenge is to figure out how to embrace this technology to achieve continuous integration going forward. Moving Towards Hybrid Landscapes One of the bigger challenges IT departments face today is that the enterprise landscape is becoming increasingly fragmented. In the old days, a company might decide to become an SAP shop and that decision strongly influenced the software purchasing habits of the business. Here, if a business need arose, the company would look to SAP to provide the solution they were looking for. If the solution was a perfect match, that’s great, but even if not, there were still advantages from an IT perspective to sticking with one vendor in terms of cohesiveness, tight integration, and familiarity. On the business side of these transactions
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however, these kinds of choices were oftentimes not very well-received. While a best-of-breeds approach may not be ideal from an IT perspective, individual departments want the solution that best matches their requirements. And now, with the advent of the cloud and a proliferation of SaaS offerings in the marketplace, these departments now have the freedom to purchase packaged software solutions without having to go through the IT department. Regardless of the circumstances, suffice it to say that the days of the monolithic landscape are numbered – even for companies that swear they'll never take their ERP systems to the cloud. As the dust begins to settle on all these developments, enterprise IT departments are finding themselves left to manage hybrid landscapes which combine on-premise systems with cloud-based systems. Whether these systems are provided by SAP or another vendor is largely immaterial since these systems are built using different technologies. For SAP developers, it’s not like the old days where everything was built on ABAP. Plus, when it comes to cloud-based solutions, developers are usually restricted from making changes anyway, so whatever programming language is used underneath the hood doesn't really matter. Innovating Around the Edges More and more, companies are starting to realize that the safest bet for building new solutions is to move towards a centralized (and separate) cloud platform like the SAP Cloud Platform. Here, rather than using proprietary
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technologies like ABAP to customize solutions, innovation takes place around the edges with extension apps that access application functionality through well-defined RESTful interfaces (e.g. OData). This designby-contract approach to extension app development simplifies the design and offers lots of long-term flexibility. To appreciate these differences, consider a typical web app built on SAP's SAPUI5 framework (i.e. the toolkit used to create Fiori apps). If this app was developed on-premise, the basic component architecture would look something like what you see on the left-hand side of the figure below. Here, the front-end server is a standalone instance of SAP Gateway and the back-end server might be SAP S/4 HANA or an older SAP Business Suite system. Now, let’s imagine that the app is so successful that the business wants to be able to access the app in different
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ways. Here, there might be a desire to access the app on mobile devices/tablets. Or, perhaps the business wants to share this app with business partners via a self-service portal. In a traditional on-premise scenario, these might be difficult requirements to address due to a variety of restrictions around change management, hardware procurement/installation, and so forth. The diagram on the right-hand side of the figure above shows how moving the app to SAP Cloud Platform changes this scenario quite a bit. In this case, data is still securely accessed via the SAP Cloud Connector component, but the app is hosted in an environment that offers all the services needed to expose the app to mobile devices, selfservice portals, and more. Plus, the IT infrastructure team no longer has to worry about maintaining the front-end server or ancillary servers that might be needed.
Outlook The examples described here barely scratch the surface of what's possible with centralized PaaS solutions like SAP Cloud Platform. The point in all this though is that the only way to keep pace with digital transformation demands is to provide developers with an environment that allows them to focus squarely on solving business problems and get out of the business of worrying about mundane proprietary details, environmental/scaling issues, and so forth. This trend is not unique to SAP; you see it across the industry with other major vendors moving towards cloudnative designs. The benefits in terms of scalability and flexibility are too great to ignore, so we see this as a trend that’s here to stay. So, the next time you're thinking about building a new app, maybe it’s time to see what SAP Cloud Platform can do to transform your business.
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SmartDocs:
Place to Get Easy to Use High Quality Software
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A complete platform
for enterprise content management and intelligent business
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process management built for enterprise cloud
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aving expertise in the art of easing out complex workflow configuration problems with its robust Process optimization platform built with SAP native technology advantage while combining the Cloud edge, SmartDocs provides a quick ROI for the customers and lowers their Total Cost of Ownership. SmartDocs is a global enterprise Software Company offering several product lines which covers established market spaces Business Process Management (BPM), Enterprise Content Management (ECM) and the emerging market space of Enterprise Bots that helps an organization bringing conversational user interfaces to both internal and external audience.
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SmartDocs, Working on the Technology Front A visionary company with right investment into technologies that shape the future, SmartDocs is putting efforts in bringing out platforms that use AI technologies, which in turn help in addressing the automation requirements of its customers using its BPM and ECM platforms. SmartDocs is one of the very few companies who will be offering wide spread technological advantages in the BPM and ECM space. SmartDocs has recently launched Synapse www.botplatform.ai – a platform that brings in Bots to Enterprises. This new platform harnesses the power of Natural
Language Processing (NLP), Machine Learning (ML) to bring in software robots that can be used by any organizations. Furthermore, SmartDocs specializes in SAP Certified add-on solutions that integrates into SAP system landscape and provides easy to use high quality software focused on optimizing business processes for customers committed to SAP technologies. • SAP Certified Software Partner specialized in Business Process Optimization. • Leader in SAP Workflow and process Integration technologies • Out of the box solutions built using best practice input from SAP customers • Expertise in modeling and optimizing business processes in all SAP modules • Offers SAP workflow administration services and other technical support SmartDocs is the first company to offer a cloud based content management system for SAP systems. Its solutions provide Content Management capabilities to your core SAP systems without complex software and hardware requirements within minutes instead of weeks and months. • Move paper based processes to electronic processes. • Add early and late archiving capabilities to SAP • Add scanned document processing capabilities
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Shravan Chintapatla, Growth Enabler of SmartDocs Shravan Chintapatla, MD of SmartDocs India, is one of the founding members of SmartDocs. Shravan has a masters degree from North Carolina State University. He oversees all the operations for APAC region including customer delivery, R&D and Support. He has helped several large organization both Indian as well as international MNCs optimize business processes across multiple regions. Shravan's expertise in helping organization streamline complete business processes to bring efficiencies and reduce redundancies is well acknowledged in the industry. Offering Services for Customer Benefit SmartDocs brings in a bunch of benefits to its customers. Firstly, the customers need not go on a spending spree for new hardware in order optimize their Business Processes as SmartDocs platform brings in a native technology advantage for SAP users. Secondly, the solutions that SmartDocs offer help customers in making their SAP run as a process centric system rather than transaction oriented. It helps it customers in achieving Digitization and process management benefits hand in hand seamlessly. Shravan shares, “For an example, we had a Large Chemical Manufacturing Company, who wanted to build a world class shared service center for handling their Accounts Payables activities. They had pretty tight timelines to achieve this and want a solution which
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Shravan Chintapatla MD leverages their existing IT investments as well. As we offer a Native solution, we were a right choice for him as our implementation cycles are almost 1/3 less than the most prominent players in this area of expertise, with native integration advantage.” At SmartDocs, Employees are on Top of the Priority List SmartDocs is Global software firm with headquarters in Silicon Valley. The work culture is same across its US and India operations. All the employees have a host of benefits including unlimited vacation policy (no limit on the number of vacation days as long as they can work the details of their time off with their teams), flexible working times, good laptops, fun work place with game room and other benefits. SmartDocs management truly believes all the associates are the key to the success of the firm as a whole and try to create an environment that is super cool and at the same time challenging. Future vision of SmartDocs When asked about the challenges faced by SmartDocs while marching towards future, Shravan explained, “Actually, from business process perspective and digitization perspective, the
requirements from different industries are fairly similar. Though the business terminology is different in different industries, the basics of process optimization and digitization are almost same. SmartDocs teams help our customers harness the power of digitization and process optimization to bring efficiencies.” At SmartDoc, the belief is that competitions spurs an Industry’s Growth and Companies strive to bring innovative technologies to address various business challenges the customers face. At SmartDoc, they have a very good team which is pretty visionary in understanding the BPM and ECM industry needs of the future and they always strive to bring products that help in meeting these needs and are always a step ahead in giving this advantage to its customers. Shravan adds, “Future looks pretty Green for us, as the world is moving towards Optimization, Digitization and Automation. And all the three are our Core Strengths of our Offerings.”
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