World's 10 Best Franchises to Open In 2020 by Insights Success Media

World’s 10 Best FRANCHISES to Open In 2020

Aussie Pet Mobile, Inc.

2020 Volume-05 Issue-03

www.insightssuccess.com

World’s 10 Best FRANCHISES to Open In 2020

Aussie Pet Mobile, Inc.

2020 Volume-05 Issue-03

www.insightssuccess.com

Aussie Pet Mobile® Inc. Committed to Provide Quality Grooms and Loving Attention to Cats and Dogs

COVER STORY

Leader's viewpoint The changing dynamics of insurance industry

22 ARTICLE

40 CXO

Talking Tech Safety is the Ultimate luxury

Franchise Ecosystem Is franchise a protable stroke of business?

Creative Colors International: Restoring Originality of Your Precious Belongings

Glory Days Grill: Committed to the Love of Food, Sports, Community and Its Franchise Owners

NEXTAFF: Bringing the Right Talent to Your Company

Payroll Vault: Your Trusted Payroll Service Provider

PickUp USA Fitness: Instilling Basketball and Fitness Values in Members

MAY 2020

Editor-in-Chief Pooja M. Bansal Senior Editor Anish Miller Managing Editor Abhishaj Sajeev Publishing Control Team Shruti Jambhale Quality Assurance Team Sneha Sinha Visualiser David King Art & Design Head Amol Kamble Art & Design Assistant Savita Pandav Co-designer Paul Belin Art & Picture Editor Asha Bange Business Development Manager Sherin Rodricks Marketing Manager Mary D’souza Business Development Executives Kelly, Jenny, Joseph, Bhagyashri Sales Executives

Michael, Karen

Technical Head Jacob Smile Assistant Technical Head Amar Sawant Technical Consultants Pratiksha, Aditya, David Digital Marketing Manager Alina Sege Assistant Digital Marketing Manager Prashant Chevale SME-SMO Executives Gemson, Manoj, Renuka Research Analyst Eric Smith Circulation Manager Tanaji sales@insightssuccess.com

MAY, 2020 Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com

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Choose E xc e l l e n t, Choose Insights

World’s 10 Best FRANCHISES to Open In 2020

Aussie Pet Mobile, Inc.

2020 Volume-05 Issue-03

www.insightssuccess.com

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Grooming is the secret of real elegance

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AUSSIE PET Committed to Provide Quality Grooms and Loving Attention to Cats and Dogs

Cover Story

MOBILE, INC.

WORLD'S 10 BEST FRANCHISES TO OPEN IN 2020

eople adopting pets at home are increasing and so is the space for specialized services. People’s attitude towards pets has changed greatly. While being more accepting to the pet animals, they are also becoming sensitive to their needs. As a pet parent, people today oﬀer pets a new and healthy lifestyle. People no longer see pet as their pet. They consider them as their children and treat them with the same care. From food to grooming, the pet lovers want the best for their furry babies. So, if you are one of these dog parents, then you must already be familiar with what is to be done to take utmost care of the pets. Whether you are a new or experienced dog parent, or debating if you should get a pet or not, there are a few things you should know. Grooming, more than just making your pets look cute, makes your pets feel more comfortable. When their fur is trimmed and their skin is cleaned, they feel fresh. They no longer feel itchy and one can see a positive change in their demeanor. Pets have a natural instinct of cleaning themselves. Of course, the pets

Pets are not our whole life, but they make our lives whole

definition of clean may differ from our definition of clean. Sometimes our inhouse care towards pets can be a little feisty which can make the bath time for pets less than pleasant. A lot of owners find it difficult to bathe and groom their pets. Also, if one takes the pet for an occasional trim with clippers, things can get a little dangerous for a non-cooperative animal. Grooming is really important to both the pet and the owner. For instance, some pets have high chances of shedding a lot of hair, whereby owners can get onto a risk of allergies. But, if the pets are brushed or shaved, the owner can contain the allergies, the

messy house, and the disorders related to skin and hair as well. Thus to help the owners take care of their pets in best possible way, the professional mobile pet groomer Aussie Pet Mobile Inc. is the answer to all the worries. Established in the year 1999, the Aliso Viejo, CA headquartered company has grown to become the number one brand in mobile pet grooming worldwide. Its commendable service such as quality care, convenience, and attention has enabled it to expand rapidly across the United States. In the US, it has over 300 units which serve millions of dog and cat owners. A Leader in Mobile Pet Grooming Aussie Pet Mobile grooming salons offer a state-of-art mobile grooming services. The grooming vans run entirely off of lithium battery systems and without any use of fuel or fuel driven power generator. This makes its franchisees the greenest, and most planet friendly mobile grooming service. Each mobile pet grooming unit is custom designed with air conditioning, heat, electricity, and water. The spacious vans and their interior helps pets maneuver easily and enhance the groomer’s ability. Aussie Pet Mobile considers pets as a part of the family. This is the reason why it never uses cages, kennel dryers or harsh chemicals during the grooming process. It makes use of the products that are environment friendly and brings a highly organized and professional approach to animal grooming. The company maintains a limited but effective management team. Its only objective is to focus on the needs of the franchisees. It’s certified and trained groomers pamper the pets with personal, 100% cage free, one-on-one

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AUSSIE PET MOBILE IS A QUALITY PET GROOMING SERVICE THAT OFFERS AN EXCEPTIONAL FULL SERVICE GROOMING EXPERIENCE

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attention in the comfort of their own driveway. Franchisee Strength Aussie Pet Mobile Inc. franchisees are provided with the most environment friendly grooming platform so they can provide amazing grooming services right at the home of pet owners. The franchisees have helped shape the journey of Aussie Pet Mobile. Several years ago, the company had implemented a series of annual, regional meetings where all franchisees were invited to participate in open discussions to empower the system. The initiative has worked amazingly, as new and veteran franchisees meet face to face to discuss and implement best practices. Everyone, including participants and the management team leaves each of the meetings with actionable steps to implement that have an instant and positive impact. The Industry Scenario According to the understanding of Aussie Pet Mobile Inc., the pet industry in the USA has shown strong and steady growth every year and there is no sign the progress might slow down. It believes, pets are a key part of most of the USA families and their

and track your goals and if you are a franchisor, like we are, put your franchisees ﬁrst”.

The greatness of a nation can be judged by the way its animals are treated

demand for quality and caring services for those pets continues to rise. Analyzing the ongoing and future trends, Aussie Pet Mobile’s objective is to provide its franchisees with tools they need to surpass the rest of the industry. It feels that the continued growth by its existing franchisees is crucial for its development in the future. It envisions improving its equipment and procedures so that the franchisees can continue their exceptional growth. The Cornerstones Advising the emerging entrepreneurs the team says, “run your business lean, monitor and control your expenses, set

On the relationship-building journey, which is lined with credibility and expertise, testimonials from loyal customers are a critical part of the presence of any business. The company is pleased to provide with some insightful comments contained herein. This shows its complimentary assessment of its presence: From Tony Carilo, Franchisee - In today’s rapidly moving business environment, it is a good feeling to have Aussie’s people behind me to run all types of scenarios with and get great advice, help, encouragement and support. From Jeff Lichterman, Franchisee – Very responsive, despite being on the West Coast Always addresses concerns, even if it’s not the answer you want to hear Fosters a great sense of community among the franchisees From Mark Shaffer, Franchisee My decision to become a Franchise Owner with Aussie Pet Mobile was first and foremost contingent on how I believed the Leadership of Company would provide support when needed. I have been very happy with how that has played out in my first year. Of course my business is my responsibility. However, when there have been questions, feedback, urgent matters and even differences of opinion, Aussie’s leadership always listens and when they are needed, don’t hesitate to help. It is very much a ‘partnership relationship’ and that makes my first venture into entrepreneurialism a lot more reassuring. From Ana Allison, Franchisee – How APM Corp supports me as a franchisee:

When I ﬁrst started: Provide all the tools I needed to get started – manuals, in person training. Answered my questions as I opened my business, and provided examples to help guide me. Allowed me to bring ideas to them and really listened and provided good feedback As an established franchisee: Establishes business relationships with vendors that can help my business grow or make things less expensive for me. Open to ideas that could better the franchise as a whole. It provides a network of quality owners that can share ideas, provide support, and help resolve problems. Strives to maintain the integrity of the brand always Looks to the future to ensure that I can continue to grow my business From Alexis Heydt, Franchisee As an Aussie Franchise owner I always know that help, if needed, is never more than a phone call away. No matter what the issue is they always work with me until a solution is found. From Darlene Jacobson, Franchisee – How does APM support us as franchisees? Monthly webinar to keep up to date on trends, CRM updates, and marketing support. Provide guidance and counsel on running a business, recruiting and retention of employees, pricing, and growth, etc. Access to a library of documents, process guidelines, best practices, vendors, part and product listings. Discounts on products and services with approved vendors. Detailed guidance on maintaining and repairing the equipment used in the business. From Mary Brimhall, Franchisee Aussie Corp has always without hesitation assisted me with any obstacles that may arise being a ﬁrsttime franchisee owner. Especially my

ﬁrst year in operation, they never hesitated to assist me with any challenge big or small. I respect and appreciate their years of experience and enormous knowledge. From John Comerford, Franchisee – Operational support within an hour or less, often with the right solutions immediately. Recently negotiated Service support 24/7, for van topics, repair advice and warranty/vendor interface. Industry leading marketing support and system support, both with their quick response teams. Merging common vendors into a macro franchisor view, lowering impact fees. Monthly franchisee meetings, along with annual Regionals and an active FB Page, invites sharing of challenges, solutions and experiences.

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WELCOME TO DOG GROOMING, WHERE BREEDS ARE MADE UP AND APPOINTMENT TIME DOES NOT MATTER

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echnology, technique—name it, the world has bestowed some remarkably adaptive implications and stimulated them into becoming a global brand. Yet, many organizations are striving to attain the full benefits of being a globally recognized brand. To stretch out confinements, various organizations often offer franchise licenses to franchise owners in potentially profitable regions for acquiring a better customer approach. Instead of starting from a scratch, an individual can purchase a franchise and start with a proven business model that has a more probability of achieving success. With adequate management and guidance, one can easily flourish in the business world. Franchise business strikes down certain hardships and struggles that might be faced in the start-ups. Choosing franchise 22 | MAY 2020

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Franchise Ecosystem

businesses over a start-up could prove as a better idea, as it has more fruitful beneﬁts that of any initial-staged businesses. An Established Open System Unlike any start-ups, a franchise business allows an individual to carry out the operation directly from the established foundation. From brand cultivation and marketing to future plans and customer base, a new franchise owner is blessed with almost everything. An outlet of a franchise ensures the idea of following the similar business modules and operational methods can be more eﬀective. And, implementing some new tweaks in such absolute aspects makes the task easier for a distributor. In addition, it also allows professionals to overview the business reports and key performance indicators which aid www.insightssuccess.com

one to adapt and make appropriate business decisions. Besides, a strong support system is often a necessity rather than a want. It supports an individual in maintaining balance between both independent ideologies and the brand’s business modules. The support mostly includes the vast knowledge about the franchise and an expertise outlook on products. With such system, many new business personalities can perpetually sustain in the massive markets. Less risk factor and Higher Success Rate One of the primary concern factor and the misconception in franchise business lies within the limitation of autonomy. Unlike individual enterprises, a franchise business might be facing some problems regarding receiving a full scale autonomy which can be overruled thereafter. It requires

compassion over choosing a franchise which is more suitable with a purchaser’s business ethics. This reduces the risk of being dominated by franchisors and other investor entities and helps in drafting own rules to follow on. Though a franchise comes with a wellestablished platform, it does require consistent eﬀorts on bringing the organization upwards. According to various reports and facts, it has been also stated that the success rate of franchise business is quite higher than an independent entrepreneurial venture. As franchisees operate under a systematic business model, they get an indirect training in marketing as well as staﬀ handling. With a large-scale marketing, the franchisees can promptly attain more customer attraction resulting into a higher growth rate. 2020 MAY | 23

Instant Customer Access Customer engagement is one of the most crucial and difficult processes in a business to bear. To gain more number of customers, an organization has to invest their time and efforts on processing various marketing aspects. In case of franchise business, the odds are quite similar but with fewer efforts. As most of franchise brands have a national or a global recognition, franchisees are required to contribute into a “marketing budget” through which the parent companies could process out an extensive promotion campaigns. Meanwhile, franchisee can also start an independent campaign in order to gain instant customer engagement.

Below are some methods through which franchisees can uplift the business, independently. Focusing on target audiences—instead of exaggerating over customer approaches, one can narrow down the target audiences to highly qualified prospects. It allows business owners to concentrate and come up with best prospects to deliver. Return-policy—being the most traditional and effective way to attract customers, utilizing return-policies in franchise business will aid the franchisees to get better customer approach. Providing something in return and offering various schemes helps in creating an adverse marketing network.

How Franchise Business works? Quite a few requirements are needed to be fulfilled by a prospective franchisee owner in order to get qualified for licensing the brand’s name. The qualification requirements significantly vary from one franchisor to other. It often includes maintaining a higher net worth and a good credit score for a larger initial investment. In addition, a franchisee must be having another source of income also an industry/management experience for guiding business effectively. Subsequently considering all the factors, the franchisor determines whether the prospective owner is worthy enough to be qualified for the business or not. A Franchise agreement includes certain sets of terms which are required to be followed by the franchisees. After being qualified, an individual signs an agreement where he/she has to pay a franchise-fee in order to acquire the license to use the brands name and its business processes. Simultaneously, the franchisor assists franchisees with allocation, supplier connections, storemanagement and staff training. However, it also bestows various facets like specific tested operating system, with creative marketing strategies. Initially, the opportunities of implanting reinvention in franchise business are narrowed down as the focus of a franchiser is on delivering a consistent experience across all the locations. A multiple franchised locations, a franchisee can easily attain increased purchasing power. Also, Franchise business allows business persons to be flexible to try new products or services in order to test in the real-time market scenario. Thus by considering above aspects, it can be concluded that the franchise business is most secure and best option to invest in.

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YOUR TRUSTED PAYROLL SERVICE PROVIDER

or any business to thrive, keen attention must be paid to every internal process, whether it be intricate or simple. These processes are what strengthen a business model and aid in its smooth functioning. For a small business owner, at times, outsourcing one of the many processes comes into the picture for various reasons. But what drives the outsourcing of a process such as payroll and accounting, is trust. Customers of Payroll Vault have clearly exhibited this trust and know that they’ve outsourced an essential part of their operations to the right company. In the following interview with Sean Manning, CPA, CFE, CEO and Founder of Payroll Vault, we delve into the nuances of accounting and payroll services franchising. Sean also provides his opinions of the industry and brief insights into what makes his company the most sought after. Below are the highlights of the interview: Can you give our readers a brief overview of your company and its vision? Payroll Vault’s vision is to be the most recognizable payroll outsourcing company with the highest customer satisfaction. Payroll service ranks in the top 3 of the most outsourced business services by business owners. Franchise owners can tap into the growing industry and service the small business market. Small businesses—typically companies with 100 or less employees—account for over 90% of business worldwide. I saw the small business sector as a much-underserved market for payroll services and that is why I decided to move into full-service payroll and help support the small

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business community. Payroll Vault’s niche demographic is companies with 1-25 employees. Many of these small sized businesses are in a ‘do-it-yourself’ mode for their payroll which can leave the business owner at risk for compliance issues and they can struggle to keep up with the ever-changing legislation. Moreover, industry data shows that DIY business owners end up spending 18% more on their payroll than if they were to outsource it, and then they can reduce their risk for non-compliance dramatically. What are the cutting-edge services offered by Payroll Vault? Payroll Vault partners with Thomson Reuters, a leading provider of business payroll software systems, to provide technologies required for complete start-to-finish payroll processing. The engine around payroll service must be strong, and I have had a very strategic partnership with Thomson for several years. The alignment with Thomson Reuters ensures that Payroll Vault has one of the best software solutions available for our clients with secure and world class data storage. Other preferred vendor partners to Payroll Vault provide the workforce management solutions to support the business owner. Employer and employee portals help keep payroll information at their fingertips. Our franchise offices use client relationship management software to track client and lead data, reporting, KPIs, support information and training library, and the software has an intranet system so franchisees can communicate and support each other. What are the special franchisee strengths that make your company unique from its competitors?

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Payroll Vault is highly visible within our local communities while expanding a strong national footprint and provides a one-to-one client approach. When our clients need assistance, we pick up the phone and answer questions in real-time – no call or overseas processing centers. Everything is done at the local Payroll Vault office making us the go-to experts for business owners. We understand that time is of the essence when operating and managing a small business, and we pride ourselves on being more of an advisor or consultant for our clients. Our goal is for each business owner to have the opportunity to work ‘on’ their business and not ‘in’ their business. The ability of the Team, from the Corporate to the community office level, to proactively plan and react when global circumstances occur, is being proven during the ongoing COVID-19 pandemic. Payroll Vault already had sound business systems in place to sustain a mobile approach to virtually any situation. Due to the amount of shuffling the nation had to do, as a system, we didn’t skip a beat and maintained the integrity and promise of personalized communication and access with our clients. At the franchise level, the Team has been able to shift planned hosted conferences and Discovery Days to virtual events easily and effortlessly. The result has continued to display and build trust and integrity at all levels of the business. This global event has allowed us to show our clients and franchise prospects that this business can truthfully be run from anywhere, any time. Describe the experiences, achievements or lessons learned that has shaped the journey of Payroll Vault. A successful business journey creates several experiences that have an impact on the company and its future. What is most perceptible is the cultural development at Payroll Vault. When people are allowed and encouraged to help create and mold the culture and given

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Sean Manning

CPA, CFE, CEO and Founder

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a safe environment to experiment and make mistakes that are designed to advance the business, everyone’s passion in their career path creates excitement and new opportunities. The culture becomes one of bold ideas and confident risk. Another area that allowed Payroll Vault to flourish organizationally and be dynamic is our commitment to an energetic vision that is supported by a thought-out process described as our Success Framework. Lessons – enjoy the process. Whether it is going back to the drawing board, revisiting systems and processes that can be more efficient with added technology, or checking in with each team member to ensure they are on their preferred path to success. It’s a piece of the journey that cannot be overlooked or understated. Where do you envision Payroll Vault to be in the long run and what are your future goals? Payroll Vault’s goal is to be the chief small business payroll partner and trustworthy small business resource in local small business and professional communities across the nation. One of the highest values Payroll Vault holds is integrity. I see us continuing to expand – increasing our number of franchise locations and supporting franchisee satisfaction is at its pinnacle while preserving unrivaled and highly personalized client relationships and service. About Sean Manning Sean has exceeded the conventional standards of the accounting industry and inspired entrepreneurs nationwide. As a second-generation CPA, for the past 30 years, Sean’s mastery of superlative client relationship management and strategic marketing has grown his companies remarkably. With forward thinking, he continues to pioneer an innovative approach to the accounting industry. Technologically driven, he was amongst the first to transition his accounting firm, Insperience Business Services, to a paperless environment in 2005 and establish client portals to increase access, efficiencies, and support. Revered by his peers as a “thought-leader”, he is sought after to speak and invigorate the industry with his out-ofthe-box ideas. Sean is a master of managing and leading people. He doesn’t hire people for jobs in his companies, he offers them careers, and has created an unparalleled culture to inspire his team and the clients they work with – all leading to growth and success for everyone on every level.

Payroll Vault. Even in the height of the recession, Payroll Vault grew at a rate of approximately 125% annually – testimony that business owners like what Sean and his team are doing to “Re-Define” the payroll industry. In 2011, Sean was featured on the cover of CPA Practice Advisor magazine for his success with Payroll Vault. His phone started ringing from accountants across the nation inquiring about his success with payroll, which then launched the company into the franchise arena in Quarter 4 2012. Payroll Vault is recognized as a ‘disruptive brand’ as the only payroll and workforce management services franchise in the industry. Why Payroll Vault? - know from the clients and franchisees: “There are many facets that come with owning a small business and payroll isn’t always as easy as it seems. The number of hours spent prepping and processing payroll was time that I desperately needed back. The amount of time it took to process payroll and keep up with monthly and quarterly taxes, it didn’t take much to persuade that we needed to outsource our payroll. It’s important to me that not only do my employees get paid in a timely manner, but also the details of taxes be taken care of as well. The time I get back from doing payroll means more time with my customers, employees, and even my family. I have full confidence in Payroll Vault to meet all my payroll needs. They know what it’s like to have a small business and the importance payroll plays. Let’s be honest, they make me look good and deliver on time every time.” - Gretchen Butler (client) Owner, Butler’s True Value Hardware Madisonville, KY “I am impressed with the community support given day-today among not only the Payroll Vault home office but the Franchisees as a whole. The mutual respect and availability of support in the Payroll Vault community is outstanding.” - Sean Pettit, Franchisee Owner Payroll Vault San Antonio, TX “Payroll Vault continues to upgrade and innovate in the development of the brand. Each year brings more quality and innovation to the franchisees and markets we serve.” - Debra Schill, Franchisee Owner Payroll Vault Columbus, IN

In 2008, Sean separately branded his payroll division to

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