Winter 2023 Journal by institutecemandcrem

2023

Winter ICCM Learning Convention & Exhibition 2023 ICCM Awards 2023 ICCM Diploma Recipients 2023 Exhibitors 2023 Gallery

What’s new for the ICCM? Polishing a gem... Creating a buzz in your cemetery Memorialising a National Hero

the journal

Tel: 020 8989 4661 enquiries@iccm-uk.com www.iccm-uk.com

The Journal Winter 2023

ICCM National Office City of London Cemetery, Aldersbrook Road, Manor Park, London E12 5DQ

Promoting and Developing Best Practice in Cemeteries & Crematoria

The UK’s leading suppliers to the The UK’s leading suppliers to the bereavement service industry bereavement service industry

Teleshore Teleshore

Gemini Gemini

Cemetery Cemetery Supplies Supplies & Services & Services

Some things just make sense. Clearly. We’ve worked hard on our software so you don’t have to.

Crematorium Crematorium Supplies Supplies

Grave shoring Grave shoring equipment equipment Grass sets Grassand sets putlogs and putlogs GroundGround protection protection Grave shoring Grave shoring advice advice Exhumation Exhumation servicesservices & more& more

BACAS is simple to use and can be tailored to your specific requirements.

Cremated Cremated remainsremains boxes &boxes bags& bags Floral tribute Floral tribute standsstands WoodenWooden benches benches Caskets, Caskets, urns and urns keepsakes and keepsakes Cremation Cremation trolliestrollies & more& more

Some of the many BACAS features are: n Burial and Cremation administration n Register Searches n Memorial administration and Risk Assessment n Finance n Mapping n Telephone Booking n Custom Documents and Statistics

AboutAbout us us

MemSafe MemSafe

Teleshore Teleshore has supplied has supplied the industry the industry for overfor over 28 years. 28 years. We areWe a family-led, are a family-led, independent independent business, business, based inbased in South Wales South and Wales covering and covering the whole the of whole the UK. of the UK. We areWe experts are experts in cemetery in cemetery safety safety and grave and grave shoring,shoring, designing designing and producing and producing our ownourproducts own products in in response response to our customers’ to our customers’ needs. needs. We supply We supply crematoria crematoria with a range with a ofrange products, of products, bringingbringing new items newtoitems the UK to the market UK market frequently. frequently. We prioritise We prioritise British British manufacturing manufacturing and supply and supply chains,chains, to deliver to deliver best quality best quality and value. and value.

Headstone Headstone inspection inspection Memorial Memorial repairsrepairs Zonal risk Zonal assessments risk assessments Safety Safety consultation consultation & more& more Fully BRAMM Fully BRAMM registered registered

n Register scanning and indexing

Call ClearSkies Software on 0870 240 2217

for further information or

to arrange a demonstration

YEARS SERVING THE INDUSTRY

: 01495 t: 01495 212212 232232 enquiries@teleshoregroup.com enquiries@teleshoregroup.com

n Hosting n Coffin lowering device

Cemetery Cemetery SafetySafety Services Services

2828 YEARS SERVING THE INDUSTRY

n Internet systems including Diary, Genealogy, Bookings and Memorials

of the BACAS system

BACAS B u R I A l A N D C R e M AT I o N A D M I N I S T R AT I o N S y S T e M

teleshoregroup.com teleshoregroup.com

from

Clear Skies Software Limited, 3 Herald House, 4/6 High Street, Westerham, Kent TN16 1RF Tel: 0870 240 2217 • Email: info@cssmail.biz • www.clearskiessoftware.com

The ICCM Journal | Winter 2023 | V91 No. 4

regulars

features

Editorial

President's Page

ICCM In Touch

In Touch Up North

Company News

ICCM Directors and Officers

Advertiser Index

Publication & Advertising T: 020 8989 4661 Email: enquiries@iccm-uk.com

Subscription Rates £50 per annum (4 issues) Payment to ‘ICCM’, or an official order sent to; Trevor Robson ICCM Finance & IT Manager

1 Colbeck Avenue Swalwell Newcastle upon Tyne NE16 3EB

Cover image of Kensington Cemetery supplied by Brian Parsons

2023

ICCM learning convention speakers and papers

ICCM Presidential address to Convention

ICCM Awards

Convention 2023, Quiz night

Convention 2023, Dinner and Disco

ICCM Diploma recipients 2023

Introducing Andy Bond as Deputy President Andy Bond

My first conference experience Adam Byrom

My first conference experience Orrin Fairhead

Exhibitors 2023 gallery

ICCM Learning Convention and Exhibition 2023 - Thanks

BRAMM bereaved community Silver Award

Cemetery of the Year Awards 2023

ICCM recycling of metals scheme Trevor Robson

Shaun Peters: An Obituary Lisa Fiddimore

Sally Avis: An Obituary Linda Barker

Accredited COTS & CTTS Candidates - April - June 2023

Accredited COTS & CTTS Candidates - July - September 2023

ICCM Photographic Competition 2023

What’s new for the ICCM? Martin Birch & Julie Dunk

West Wiltshire crematorium’s open day Lucy Derrick

NE branch meeting, Stockton-on-Tees crematorium Graham Harrison

ICCM welcomes new Deputy Chief Executive

And I would walk 500 miles or 50 miles around Greater Manchester in 2 days Dave Jennings and Barry Ellis

Memorialising a National Hero Alan Clough

Tales of a cemetery registrar Anita Fish

Polishing a gem.... Frank Meilack

Creating a buzz in your cemetery David Nevin

Hidden histories at Keynsham Durley Hill cemetery Vivienne McDonnell

A space to reflect Katie Smith

Eimer wins Good Funeral Award

Raising business profile Will Sparrow

West Lothian art project Ann Collings

Published by The Institute of Cemetery & Crematorium Management (Inc) City of London Cemetery Aldersbrook Road London E12 5DQ

Printed and distributed by Sudbury Print Group Ballingdon Hill Industrial Estate Sudbury, Suffolk CO10 2DX T: 01787 373421

The ICCM Journal | Winter 2023 | V91 No. 4

editorial Reflect back, look forwards Welcome to the Winter edition of the Journal. I can’t believe how quickly the last year has gone by and Christmas is looming around the corner! This time of year can affect people in many different ways, depending on an individual’s life journey and experiences. For me it is always a mixture of emotions. Whilst trying to remain positive, it is hard to ignore the underlying feelings of sadness that comes with the death of friends, this year in particular. I have attended five funerals this year, all young and all sudden deaths. Funerals do have a way of focusing the mind and putting life into perspective. It is a time for reflection too. It is as important to assess our achievements and give ourselves permission to say well done, as well as looking at the areas that perhaps weren’t so successful or where there’s room for improvement. With this in mind, and learning from our experiences, it is also a time to set targets and goals. The ICCM have some exciting new changes on the horizon to further enhance the member experience. We will be embracing the technology available and developing a new, more interactive, and user-friendly website as well as looking at our training courses and how they are delivered. There will be a new look Journal too so watch this space! It was also lovely to see so many of you at the ICCM Learning Convention in September, old and new (some of us just older!) In my opinion there is nothing better than seeing people face to face and getting to really know someone over a drink or shared experience – or just trying to figure out the answers to Blue’s quiz! You will see in this edition, for those that couldn’t attend, a flavour of what happens at Convention. Whilst the aim is to learn more and build on our education, networking with our sector colleagues is invaluable. It can provide an important support network and in a lot of cases, lifelong friendships (which I can vouch for!). Going forwards, the next year brings some changes to our sector. We are expecting the full implementation of the medical examiner system (watch this space!) and hopefully the Law Commission will make some headway with reviewing the changes to the current legislation relating to cemeteries and crematoria. We have already seen the installation of the first Resomator in the UK. This will give the public another option of disposal, and as it evolves will inevitably affect the business of existing crematoria and cemeteries. In an ever-changing environment, we need to be mindful that we are changing with it. Are we meeting the expectations and standards expected by the bereaved? Are we making full use of the tools available to us to communicate with our communities that we serve? Have we learnt lessons from our previous challenges so we can improve and progress the way we move forwards? Are your staff adequately trained and supported? The road to underperformance is paved with good intentions – making changes to the way you lead is difficult, so providing coaching to help your team will translate intentions into reality. Strive for progress, not perfection. I would like to wish you all Season’s greetings and a happy and healthy New Year.

Sofia Allana Editor

welters

O R G A N I S AT I O N W O R L D W I D E

Concept Originators

Tree of Life fountain & static features incorporating inscribed leaf tributes to loved ones

Side and front charging mausolea units for installation in numerous configurations

Below ground ashes interment options

Memorial orbs for ashes interment

Majestic & Basilica memorials and Niche facilities for above ground ashes interment

Visit us at www.welters-worldwide.com Or contact us via email: admin@welters-worldwide.com

The ICCM Journal | Winter 2023 | V91 No. 4

president's page I can’t believe I am here writing this. Three years on from becoming your deputy president, I have finally been allowed to take the reins and allow Heather a well-earned rest! I would firstly like to express my thanks and gratitude to Heather for all that she has done over the last three years as president. The trials and tribulations of the pandemic years together with the sad loss of her grandson Harlee, the last three years have not been easy. Heather, you have been an inspiration and I hope I can follow in your footsteps with the same compassion and integrity that you have shown. I however don’t think I can compete on the pudding front! For those who don’t know me. A brief synopsis of my career to date. In my previous life, I was a mortgage broker and financial advisor. I ran my own business for many years until the crash! At the time I had to consider my options and decide what my future might be. Little did I know taking on a role as admin assistant in a crematorium would lead to a career that I am passionate about. I have been in bereavement for 18 years; in that time, I have worked within both crematoria and cemeteries undertaking various roles. I have experienced the highs and lows that come with working in our sector. I now work as an independent and use my experience and knowledge to assist others. The ICCM has always played a pivotal part in my career, they have always been there for constructive advice, training, and support. My career in bereavement would have been so much harder without it! It was so good to see and meet many of you, some, for the first time at the ICCM Convention this year. I hope you all found this year's Learning Convention insightful and a rewarding experience. I would like to say a big congratulations to all our members who have received their Diplomas this year. What an achievement. The Learning Convention gives everyone an opportunity to meet face to face and reacquaint with friends and colleagues and make new ones. In a world of Teams and Zoom meetings, the need to connect with people is more evident than ever. Let’s not forget the job you do can be hard and sometimes you need to step away and recharge; we all need the human touch! During my tenure, I would like to be able to meet more of our members, engaging with you, and learning more about the issues that you face. The ICCM are making changes this year, and we want our members to play a big part in it. What can we do better? What new training can be offered? Branch meetings are a great way to bring together members on a regional basis. A side effect of the pandemic was unfortunately these could not be arranged. This year it would be lovely to see more meetings, bringing together people in a face-to-face environment. Learning from each other and cementing contacts that can be invaluable in our sector. I am looking forward to engaging with you and will attend any that I can over the year. There are wider issues that we need open discussions around such as: • Grave reuse. • Environmental sustainability and how we can support you on your journey. • Are we doing enough for our bereaved families in our care? Could we do more? I would like to hear from you about any other topics you want the ICCM to address. We are your organisation and are here to serve you. I am here to serve you. I make a great cup of tea! I also hope I do the role justice and ensure that I represent the ICCM and its members with professionalism when engaging with other external organisations and the public. On that note, it was lovely to be invited to the dedication service held at Memoria’s Doncaster & South Yorkshire Memorial Park in October. A lovely service was given by the Right Rev Sophie Jelley. As ever the new facilities have been designed with the needs of the bereaved in the forefront of their minds. This was followed soon after, by an invitation to the Society of Local Council Clerks (SLCC) annual convention. It was a pleasure to meet some of our members during the convention and receive some positive feedback on their engagement with the Institute. If you are receiving your Winter edition before Christmas, I would like to wish you all joy and happiness during the holidays and the whole year through. If you are reading this post-holiday season, I hope it was all that you hoped for and are now working on your New Year resolutions! Marian Millington

The ICCM Journal | Winter 2023 | V91 No. 4

in touch Winter 2023 The first frost of the year came as something of a shock this week after relatively mild weather for most of this year. It was a reminder that winter is a season of stark contrasts; the world is transformed into a white wonderland, quiet and tranquil. Yet beneath this tranquil façade lies the inexorable cycle of life and death. In cemeteries and crematoria, this cycle is observed with reverence and respect, even in the harshest of winter’s grasp. Those who work in cemeteries and crematoria are guardians of memory, ensuring that the legacy of individuals is preserved and respected. Just as winter blankets the earth in frost, you blanket the memories of the departed in dignity. The quiet contemplation offered by winter’s hush serves as a poignant reminder of the responsibility we bear in preserving these memories. Winter can be seen as a metaphor for the cycle of life. It is a time of reflection and pause, mirroring the role that cemeteries and crematoria play in our society. These sites offer a sanctuary where people can reflect on our shared humanity, the passage of time and the importance of cherishing our loved ones’ memories. Winter often necessitates special considerations in the management of cemeteries and crematoria. Snow and cold weather can pose unique challenges. The ICCM provide guidance on how to handle these challenges, ensuring that the final services for the departed are conducted with grace, even in the face of winter’s chill. Just as winter calls for environmental responsibility in terms of energy consumption and snow removal, the ICCM also recognises the importance of environmentally responsible practices within the sector. It plays a vital role in promoting eco-friendly solutions, from green burials to sustainable cremation practices, aligning the field with the growing concern for our planet. Just as winter holds diverse charms for people of different cultures and regions, the ICCM respects and honours the cultural and religious diversity of those it serves. It recognises that death and remembrance are deeply personal and vary across traditions. The ICCM promotes exclusivity and the adaption of services to meet the diverse needs of communities. The ICCM is not just an organisation; it is a community of dedicated professionals. Like winter, it has its own unique beauty, shaped by the collective wisdom and experience of its members. These individuals are the caretakers of our memories and guardians of our final journeys. As we navigate the winter season, let us also reflect on the importance of the ICCM’s mission in providing a compassionate and dignified space for people to remember and honour their loved ones. Just as winter embraces us with its cold beauty, the ICCM offers warmth and solace to those in need, ensuring that the memories of the departed remain evergreen in our hearts. Now, if you’ve just read the last few paragraphs and thought that this was possibly slightly more poetic than my normal ramblings, you would be right. Having recently learned about artificial intelligence (AI) and heard of free apps that you can use, I gave it a go. I simply wrote into the search bar ‘write 1000 words for the ICCM Winter Journal In Touch’. Within seconds I had 1000 words of pretty passable prose. I left out some of the more schmaltzy paragraphs, but what was left impressed me with how quickly the ‘bot’ had understood the role of the ICCM in helping members deliver services to bereaved people. It also slightly scared me, because it is going to become increasingly difficult to tell the difference between AI and human produced text. This might not matter in some applications, but it isn’t difficult to see how scammers will be able to use this technology to imitate human interactions. Could it be useful in the bereavement sector? Undoubtedly. If you are trying to find the right words for your Book of Remembrance brochure, for example, try asking the chatbot for help. I did and it came up with words and phrases that I wouldn’t have thought of. I also asked it for a 100 word eulogy for an 86 year old ex-teacher. What it produced was enough to bring a tear to the eye in honouring this make-believe person! AI is powerful, and it will become increasingly so as some of the quirks are ironed out. Its applications are endless, and the bereavement sector won’t be exempt; time will tell how it will affect the way that we deliver our services. Governments are looking at protocols and guidelines for the use of AI to help protect us from the worst excesses of those who will use it for nefarious purposes. There are some Doomsday scenarios around that see robots taking over the

Belfast Boston Sydney 028 2582 1005 www.plotbox.io info@plotbox.io

Do your processes stack up? Outdated practices reliant on disjointed systems and multiple sources of data means even the most routine tasks can take longer than they need to. That’s why we’ve created a cloud-based deathcare management solution with cemeteries and crematoria in mind. Scheduling, deeds, plots, inventory, finance, contracts, mapping and more – all of your essential functions seamlessly integrated for more streamlined processes, smarter workflows, better communication, and increased efficiencies. All at your fingertips.

SCAN TO LEARN MORE

The ICCM Journal | Winter 2023 | V91 No. 4

Custom canopies, walkways, floral tributes, and porte cochères to enhance your facility Shelter your guests from the weather as they bid their final farewells to loved ones With our experts to hand at all stages, you can trust us to complete the works on time and to budget. Offering a bespoke service with nationwide installation; we have the solution to your outdoor spaces.

Fordingbridge can offer: • Sustainable buildings • Covered areas for reflection • Canopies for floral tribute displays • Guided walkways • Entrance and porte cochère canopies

Entrance Canopies

Walkways

Floral tributes and places of reflection

Porte cochères

With over 55 years experience and industry leading guarantees on all our projects, we can assist at pre-planning stages to minimise lifecycle costs to your refurb/new-build.

The ICCM Journal | Winter 2023 | V91 No. 4

world, but that is not likely to happen. I fail to see how robots can undertake the many and varied tasks required of those who work in cemeteries and crematoria. One of the paragraphs above that was generated by the AI bot talks of environmental responsibility, and that is something that we take very seriously. We want to help members make sense of all the information that is currently out there about threats to the environment and how we can counter them. We have a collective responsibility to do what we can to protect our fragile planet, both in work and in our personal lives. To help, the ICCM in collaboration with the Environmental Stewardship Group (ESG) are delivering a miniseries of 4 x 2 hour online sessions supporting the wider understanding of the environmental challenges the sector is currently facing. The session topics are : • Decarbonisation - What is it and why does it affect the end-of-life sector? • Environmental stewardship – Implications and opportunities • Planning for the future – Where do we start? • Route to net zero – Follow the science with 3 scopes. This series is designed to help all participants understand the challenges and opportunities provided by the current climate crisis, as well as helping to share with peers and customers inevitable changes that will happen in the years to come. Further information on this unique training collaboration will be posted on our website and sent to members in the coming months. A final reminder that if you haven’t already signed up to receive email updates, you could be missing out on vital information. It’s easy to do – simply send an email to trevor.robson@iccm-uk.com stating that you want to receive emails from us, and we’ll add you to the list. You will then be sure to receive the latest news, policy updates, training opportunities and job vacancies as soon as they happen. All lovingly prepared and sent by real human beings (at the moment, anyway!). Julie Dunk ICCM Chief Executive

The ICCM Directors and Officers would like to wish you all Season’s Greetings and best wishes for a happy and healthy 2024

The ICCM Journal | Winter 2023 | V91 No. 4

iccm learning convention speakers and papers It was a pleasure to welcome our guest speakers at the Learning Convention 2023. Thank you to them for giving their time and sharing some valuable topics with the delegates.

ICCM Heather White opened the Convention and delivered the President’s address

Martin Birch & Julie Dunk shared their vision of The Future of ICCM

Dave Jennings of Association of Greater Manchester Authorities are walking 50 miles for charity

Barry Ellis of Association of Greater Manchester Authorities is walking 50 miles for charity

Carole Henderson of Flourishh did a workshop on increasing sales without looking like you’re selling

Mark Doohan of Benchmark Architects did a paper on trends in crematorium design

Vick Bain of VBbain Consulting covered the contemporary use of music in funerals in the UK

The ICCM Journal | Winter 2023 | V91 No. 4

Cath Brew of Drawn to a Story delivered the paper I can see Queerly helping us get confident with LGBTQIA+ inclusion

Alan Sheldon from Liverpool City Council shared some of his key initiatives and challenges within the funeral sector

Peter Smith & Richard Smith of Teleshore Group and Memsafe Ltd gave an interactive session around the importance of safety in our cemeteries

Ben Whitworth of the Mazwell Group Ltd, looking at the environmental impact in connection with the safekeeping and storage of the deceased

Simon Holden of the Faunus Group gave an informative paper on the relationship between ashes and the environment

Jo Little of Planet Mark shared her research on the impact the funeral industry has on the environment and if the funeral industry can achieve net zero

Judith Dandy of Dandelion Farewells gave a paper on sustainable sympathy tributes, highlighting the environmental responsibility we have

Justin Smith of The CDS Group discussed the cremator technology and the future of disposal of the deceased

The ICCM Journal | Winter 2023 | V91 No. 4

Showcase your cemetery to better serve your community Part of byondcloud, recordkeepr is a mapping and records management solution for cemetries of any size. Simple to use features deliver a wealth of capabilities for less than you imagine. Find the right information as and when it is needed Export reports that help identify cemetery capacity and inform future cemetery planning Easy navigation to burial and memorial locations Generate customised quotes and invoices Share the history of your cemetery with your community

Request a demonstration today

opusxenta.com

0333 772 1682

The ICCM Journal | Winter 2023 | V91 No. 4

presidential address delivered by iccm president to the iccm learning convention and exhibition 2023 Good afternoon everyone and welcome to the 11th physical annual ICCM Learning Convention and Exhibition, and my last presidential address. You will all remember, that because of COVID we held our events in 2020 and 2021 virtually, however last year we all got back together again, and I am sure that you will agree it was a lovely event and I know you will all thoroughly enjoy this one too. This year we have once again returned here to the splendid Chesford Grange Hotel, a huge thank you goes once again to our CEO Julie Dunk for her exceptional vision and tireless dedication in organising this event to ensure that we can all get together again this year. I have attended several events during my final year, and I hope you have enjoyed reading my page in the Journal and seeing all the wonderful places I have been. I cannot believe that I am finally coming to the end of my presidential years 2019 to 2023. So many things have happened in those years. Covid started, we all went into lockdown, and restrictions were put into place on the number of people who could attend a funeral. The numbers constantly changed, and I am sure this happened to many of you, but our chapels seating arrangements were like a game of musical chairs! They went in and out so many times we thought about getting in a removal firm! People were unable to visit loved ones in hospital or be with family members to comfort them through their bereavement. We had a change of monarchy and several changes of prime ministers. The cost of living spiralled with energy and fuel bills rising to record levels. Funeral poverty grew and at Southampton we noticed that the number of public health funeral referrals increased, which I am sure is the case for most local authorities who have a statutory duty to deal with these. April 2023 was the date that the medical examiners bill would apparently start to come into effect and here we are still waiting! But I will always remember the wonderful camaraderie of all those associated with our industry, and I feel honoured to be part of it. Our ICCM officers continue to work extremely hard, dealing with our questions and ensuring that everything runs smoothly.

So, this year’s theme is “Learning”. This reflects on the opportunities to listen, think, learn, and share and to help you develop your skills and knowledge, it reflects our commitment to continuous improvement within the industry. One of the highlights of this convention is the excellent range of papers and presentations that we have the privilege of being able to listen to, and I encourage you all to join in with the workshops and the Q & A sessions as no question is a stupid one and you can bet that someone else wants to know the same answer. Our speakers have poured their expertise into crafting thought-provoking and enlightening presentations that span a diverse range of industry related topics, you can expect a wealth of insights that promise to enrich your understanding and I would like to thank them all for attending. As always if you see anyone new or anyone sat on their own, please do invite them to join you as we have all been that newbie at some stage. We are delighted to have an excellent number of exhibitors and I would like to thank each one of them for their valued support. This is a unique opportunity to explore the latest advancements that are shaping the landscape of our industry and with their valued support this ensures our learning convention continues to be a great success, so please ensure that you visit their stands. They always have some wonderful ideas and products and plenty of goodies. Remember to vote for your favourite by using the card that you will have found in your ICCM pack when you registered. This evening is quiz night and a big thank you to Blue for hosting this and to all those who have donated prizes. It’s always a great evening and a good opportunity to meet up socially with old and new colleagues. It goes without saying no cheating please!! Tomorrow evening, we have the ICCM Awards, dinner and disco. Marian, as President will be hosting the evening and joined by the presidents and representatives from kindred organisations, so as always please make them welcome. They are a wonderful group, and I would like to thank them all personally for the hospitality and

The ICCM Journal | Winter 2023 | V91 No. 4

friendship they have shown to me throughout my presidential years. As I won’t be weighed down by the chain and I am fully recovered from my hip operation, I will be looking forward to joining you on the dance floor and working off that desert, but remember the camera never lies! Feedback is always greatly appreciated and is essential to ensure that we continue to deliver consistently high standards to you, our members. Please complete any feedback forms you receive to let us know what you have enjoyed and what else you think we can do to make the event even better if that is possible! I would like to take this opportunity to thank the ICCM officers and my fellow Directors for all their help and support over these past years. My employer Southampton City Council, including my service lead and team Leaders, and all the staff at Southampton’s bereavement services who have supported and encouraged me throughout the year. I would also like to say a huge thank you to my husband Codge for his support, to work colleagues Claire, Gill and Ellie, my friend Mandy and to Linda fellow ICCM Board Director for their company at events and dinners. So here we are, and I am ready to bid farewell as I hand over the presidential chain to Marian during the AGM later. But before we get all emotional and teary-eyed, as you know one of greatest loves, besides this wonderful industry, is puddings! Yes, you heard right!! Now, for all these past years, you might be wondering what puddings have to do with the funeral industry or being a president and why I put them in every Journal page. Well, let me tell you, they are the ultimate comfort food! And you all know how important comfort is in our line of work. Puddings have this amazing ability to soothe the soul, just like how our caring gestures and heartfelt services bring comfort to those in mourning. I know we have had our fair share of serious moments in this industry, but hey, there’s nothing wrong with sprinkling a bit of sweetness and humour into our lives, so if you ever need a pudding break, you know where to find me! In all honesty though, it has been an absolute privilege to serve and laugh alongside you all, and if there’s one thing I’ve learned, it’s that the funeral industry isn’t just about saying goodbye; it’s also about cherishing the moments in between. Before I conclude, there is one more profound moment, as many of you are aware during my time as president, life threw an unexpected curveball, the sudden and heartbreaking loss of my grandson, Harlee. It was a devastating blow that left my family shattered and my

heart heavy with grief. In those darkest hours, I found myself surrounded not only by my family and friends but also by the unwavering support and love of those in this incredible funeral industry community. The kindness, compassion and heartfelt condolences extended to me and my family during this time were wonderful. Harlee’s passing taught me that life is both fragile and precious, and it reinforced the significance of the work we do each day. It reminded me that behind every family we serve, there lies a story, a love, and a legacy worth cherishing. I am forever grateful to everyone for being there when I needed it most and for reminding me of the profound impact, we have on other’s lives and may Harlee’s memory forever remind us of the importance of cherishing every moment we have with those we love. Together, as part of the ICCM, we can make a difference, not only in the lives of families we serve but also in each other’s lives, offering support, strength, and friendship when it is needed most! As I step down and pass the chain to Marian, I leave with a heart filled with gratitude and appreciation for your trust in me when you chose me as president. Life may have its highs and lows, but with a caring industry like ours, we can weather any storm that comes our way. As I leave you as president and become the immediate past president, I will share my poem with you: With laughter and joy, I pass the chain along, A tribute to presidents, their legacy strong. In a funeral industry, where hearts find their way, We celebrate life, even on a solemn day. After a long reign, my time has found its close, But the spirit lives on, as everyone knows. President’s change, yet the companionships remain, A bond unwavering, that forever sustains. So, here’s to the moments of laughter we share, In the funeral industry, showing we care, As I hand over this chain with a smile, Let’s keep spreading warmth, going the extra mile! So, this isn’t all about me this is about you, so please remember that this is your event so let’s make this convention an inspiring and enriching experience for all! Thank you everyone for listening. Heather White

The ICCM Journal | Winter 2023 | V91 No. 4

iccm awards 2023 At the ICCM award ceremony held at the Learning Convention and Exhibition 2023 at the Chesford Grange Hotel, the following awards were presented: Fellowships At the AGM it was announced that the Board had awarded a Fellowship to a very worthy recipient. Fellowships are awarded by the Board of Directors to those members who have performed any service which, in the opinion of the Board, has been of outstanding importance to the Institute. Lee Macy, operations manager at South Essex crematorium was nominated for his service to the Institute, where he has been assessing candidates in the operational processes of cremation for an impressive 16 years. Lee recently stepped down as a CTTS assessor but was deservedly recognised for his commitment and hard work to the sector. Fellowship award Lee Macey

Life Membership Also at the AGM it was announced that the Board of Directors had awarded Life Memberships to two people. The first Life Membership was awarded To Natasha Bradshaw of Mortlake Crematorium for her service not just to the ICCM, but to the wider bereavement sector. She is a shining example of compassion and care for bereaved people, and she runs an ICCM Charter for the Bereaved Gold Standard service that hosts a variety of community and charity events throughout the year. Unfortunately, she was unable to attend to collect her certificate in person but was given a huge applause in her absence. The next Life Membership was awarded to Brendan Day for his long service and high standard of work across the bereavement sector. He has had a very positive impact on the sector and has served the ICCM well over many years, particularly in helping to develop training and education for members. He has worked in several authorities around the UK, where he has developed services and made massive improvements for bereaved people. In more recent years he has led the Federation of Burial and Cremation Authorities and has introduced new initiatives, particularly in terms of environmental awareness and in cross-sector cooperation.

Brendan Day life member

Blue Audio Visual Best Exhibition Stand Award The Blue Audio Visual Best Exhibition Stand Award 2023 as voted for by the Convention delegates was awarded to Dave Jennings and Barry Ellis stand promoting their charity run for Andy’s Man Club and Once Upon A Smile. The Columbaria Company Raffle The Columbaria Company kindly held a prize draw for an opportunity to win a lovely hamper.

Barry Ellis and Dave Jennings with Blue Donnebar

All delegates had to do was to write their mobile number on a piece of paper and place it in the prize draw box. The only condition was they must be present at the announcement at the closing of Convention to receive their prize. At the end of the Learning Convention Blue picked a random number from the draw and, over the loudspeakers, dialled the number to see who’s mobile would ring. The lucky winner was Anita Fish.

Anita Fish with Blue Donnebar

In the middle of arranging a Public Health Funeral? We are Fraser and Fraser, a professional team of genealogists and international probate researchers, dedicated to tracing next-of-kin or relevant people generally.

Next-of-kin enquiries for Public Health Funeral Officers

If you are arranging a public funeral under s.46 Public Health Funeral Act, you can refer your case to us, and we can trace the family of the deceased, at no extra cost to the Local Authority. Whether or not the family want to take on the funeral arrangements themselves, they’ll have the opportunity to attend and pay their respects. We trace family members all over the UK and the rest of the world and have been working with the Public Sector for more than 50 years.

To find out more, contact us today nickbeetham@fraserandfraser.co.uk 020 7832 1400 Or scan here to visit our website

The ICCM Journal | Winter 2023 | V91 No. 4

Wesley Media Raffle Wesley Media held a raffle with a number of prizes up for grabs! The lucky winners were Anita Fish (again!), David McNaughton, Tracy Morris, Kevin Watkins won 2nd prize which was being presented separately, Graham Harrison won 1st prize which was given out separately.

Sarah Learmont of Wesley and Anita Fish

David McNaughton of Wesley and Anita Fish

Recipients who were unable to receive their prizes were presented to them separately

FG Marshall Prize The winner of FG Marshall’s hand drawn picture was Keith Welters who was not present to collect it but was delighted to receive it.

FT III Cremator FT cremators are not only the most advanced but also the most cost efficient cremators on the market Facultatieve Technologies (FT) with over 140 years of experience in cremation is the international market leader in the design, construction and maintenance of cremation and filtration equipment. Our products meet the most stringent environmental legislation and we offer cremation solutions worldwide together with a full range of cremation equipment including coffin loaders, cremulators and ash transfer cabinets. In addition, our dedicated customer care department offers full support and back up and our on-line diagnostics means that we can view any problems remotely and often solve them without the need for an engineer to attend site.

Facultatieve Technologies gives advice and support on the whole cremation process. Our product range is extensive and we are therefore able to supply the ideal product in any situation. Facultatieve Technologies provides excellent support and maintenance services anywhere in the world. FT is part of ‘the Facultatieve Group’ and benefits from knowledge and experience of cremation dating back to 1874. Feel free to contact us: T: +44(0)113 276 88 88 E: info@facultatieve-technologies.co.uk

www.facultatieve-technologies.com

Cemetery Development

TGMS Ltd is one of the leading consultancy practices

the

country

specialising

the

development of new cemeteries and cemetery extensions. In order to provide our clients with a premium service, we employ some of the most highly qualified and experienced engineers and consultants in the industry.

TGMS offers an extensive range of services to support Cemetery Managers from inception of a cemetery development project through to practical completion.

Stage 1 Feasibility study

Stage 2 Design

Stage 3 Tender process

Stage 4 Project management



EA Tier 1, 2 or 3 risk assessment Site survey Development recommendations Liaison with the Environment Agency/SEPA

Development of conceptual designs Detailed designs, specification and drawings Assistance with a planning application

Production of contractual documentation Despatch of tender packs Analysis of tender returns Appointment of contractor

Management of construction works Construction materials testing Interim and final valuation certificates Quality control throughout the project

TGMS Limited 4 Doolittle Mill, Froghall Road, Ampthill, Bedfordshire, MK45 2ND  Tel. +44 (0) 1525 307060  richard.earl@tgms.co.uk  www.tgms.co.uk 

The ICCM Journal | Winter 2023 | V91 No. 4

convention 2023 - quiz night In the usual ICCM tradition Blue kept us all entertained with his quiz on the first night. It is a great ice breaker for those who have not attended before or are on their own. It is not a test of knowledge but more about how good you are at guessing as none of the questions are based on anything you would know! (maybe the odd random one!) It is also interesting to see what random name each table picks for their team! There are no losers though as each team gets a prize! Thank you to the generosity of those that provided the prizes.

First – The Decimators

Joint Second – Dead Man’s Fingers

Joint Second – Three’s A Crowd

Joint Third – Roald Dahl’s Full Length Kerbs

Joint Third – Burn Rake and Bury

Joint Fourth – Yvonne’s Furry Worm

Joint Fourth - + 4’s

Joint Fifth – Magnificent 10

Joint Fifth – Shagwrath

Tenth – Norfolk and Chance

Eleventh – Eddie Elizabeth

Twelfth – Blue’s Cheerleaders

The ICCM Journal | Winter 2023 | V91 No. 4

convention 2023 - dinner and disco

The ICCM Journal | Winter 2023 | V91 No. 4

iccm diploma recipients 2023 The gaining of the Diploma is a huge achievement and is the culmination of several years of hard work. The Diploma is made up of several different units reflecting the work that we do as cemetery and crematorium professionals. Holding an ICCM Diploma demonstrates not only the possession of a recognised academic qualification, but also recognises an individual’s character and commitment to developing his or her own management competencies in a specialised and sensitive field of work. The successful Diploma holders were announced at this year’s Learning Convention. Unfortunately, not all students were able to attend the presentations in person, but all were given a well-deserved round of applause. Those that achieved their Diploma but were unable to be present to collect it were: Paul Clark of the London Borough of Barking and Dagenham Esme McCambridge of Braintree Borough Council Michelle Burns of Gateshead Council Jane Matheson of City of Edinburgh Council Stephen Hemsworth of North Yorkshire Council Alan Thomson of City of Edinburgh Council Those that achieved their Diploma in 2023 and were present to collect it were: David McNaughton of The Hurlet Crematorium. Paul Mann of Pembrey and Burry Port Town Council. Orrin Fairhead of North Lincolnshire Council. Jonathon Kreffer of Canterbury City Council. Susan Tolley of Blackpool Council. Tracy Kelly of Adur and Worthing Council.

David McNaughton of the Hurlet Crematorium

Paul Mann of Pembrey and Burry Port Town Council

Orrin Fairhead of North Lincolnshire Council

Jonathon Kreffer of Canterbury City Council

Susan Tolley of Blackpool Council

Tracy Kelly of Adur and Worthing Council

The ICCM Journal | Winter 2023 | V91 No. 4

One person also awarded a prestigious Eickhoff medal for completing their Diploma in under 3 years and achieving distinctions for each unit – quite an achievement. The person who achieved their Diploma with Honours and to receive the Eickhoff Medal was David McNaughton of The Hurlet Crematorium. The Eikhoff medal, named after ICCM President George Eickhoff, is awarded to those who show exceptional qualities in their studies. There was another person who finished their Diploma in 2022 and was present to collect it this year after being unable to attend last year, Barry Ellis of Salford City Council. Well done to all those who achieved their Diploma and thanks to our education partners, Stratford Business School and to all the tutors for their continued work in supporting the Diploma.

David McNaughton receives the Eickhoff Medal

Barry Ellis receiving his diploma

The ICCM Journal | Winter 2023 | V91 No. 4

introducing Andy Bond as deputy president I have worked for Wigan Council since 1981, progressing from apprentice gardener through parks management, arriving in bereavement services in 2012. I benefitted from being adopted into the ICCM and Association of Greater Manchester Authorities (AGMA) families to support my learning journey. The contributions from all the members enabled me to grow as an individual and become effective in my current role as service manager for several services including bereavement services, environmental crime, CCTV & risk management, pest Control and parking services. I have been an active member of the ICCM, Association of Public Service Excellence (APSE) and contribute to the local AGMA bereavement group. During my career at Wigan, I have benefitted from the support and development of a forwardthinking organisation that invests in individuals through internal and external training and an organisation that holds strong values and behaviours which match my own view on life. I have been supported in achieving level 5 in management, a foundation degree in Community Governance, my ICCM Diploma (which took me 7 years to complete, as I enjoyed the education seminars so much ) and most recently I was given the opportunity to attend aspiring director training through the Association of Directors of Environment, Economy Planning & Transport (ADEPT). I love new learning opportunities, experiencing new opportunities and gaining new skills.

😊

My vision was to give something back to bereavement services following the completion of my ICCM Diploma by offering to become a tutor for the ICCM Diploma, but my work demands changed and I was unable to make the necessary commitments and therefore missed that opportunity. I am an outgoing individual which has enabled me to develop a local and national network of trusted colleagues and I want to use this to promote excellence, foster a culture of strong leadership and serve ICCM members and partners as an effective advocate. I’m a firm believer in professional development, and the development of others and promote effective use of innovative technologies to improve choice and efficiencies to the bereaved we serve. I believe that I am ethical and compassionate and can use humour where appropriate, to break down barriers and build networks. The opportunity to become deputy president was very timely as I have just completed 20 years of being a governor in a local school linked to a change in my job role which has created the capacity to undertake the roll with an active commitment from my employee. So, what are you getting? Well, I’d like to think that you will see is a passionate, energetic, respectful individual who is approachable and for those who have been to conference you may have seen that what I lack in dance skills – I make up in enthusiasm.

President Marian Millington inducting Andy Bond as Deputy President

Andy Bond

The ICCM Journal | Winter 2023 | V91 No. 4

my first convention experience Being fairly new in post this was my first opportunity to attend a convention and I have to say I learnt a fair bit. Some of which may not be relevant to the post, but I do now know the fate of Jenny the Titanic’s ship cat; the skills of a member hiding their footballing allegiance whilst in the home end of Fleetwood Town and a senior ICCM member’s requirements from a hotel shower. The other things covered within the two and a half days were equally enlightening, thought provoking and provide insights into some areas within our industry which I had little or no knowledge of. The presentations covered a variety of areas. Dave Jennings and Barry Ellis from Greater Manchester explained how they are proposing to raise funds for two charities, ‘Andy’s man club’ and ‘Once upon a smile’, through a fifty-mile winter walk over two days. Vick Bain discussed the changes in music styles at services. With the theme tune to ‘Last of the Summer Wine’ being top of the pops. We looked at new crematorium design with Mark Doohan. Alan Sheldon (before he set off on his holiday!), from Liverpool City Council, discussed ways of supporting our communities through the bereavement process by joined up working in the financially tight times. Cath Brew made it clear how simply changing a phrase or even thinking before we open our mouths can have a big effect on all people but particularly the LGBTQIA+ community. Peter and Richard from Teleshore reminded everyone of the importance of safety when digging graves. Also, they might know a supplier if you’re in need of any equipment. Carole Henderson of Flourishh demonstrated the power of marketing and continuity to promote sales. Possibly not as achievable by those of us in council employment but still things to consider. The final day’s presentations were all focussing on green issues. Ben Whitworth (The Mazwell Group) discussing embalming first thing after breakfast might have reduced the numbers in the conference room, or that might have been due to the wine reception and disco the night before. But as an area I personally have no knowledge of I found very interesting. The Faunus Group through Simon Holden explained the issues experienced following long-term scattering / interment of ashes on plants, particularly roses. Watch out for high levels of calcium, potassium, phosphorus and sodium. Jo Little of Planet Mark took us on a possible journey to Net Zero but acknowledged that not all areas and manufacturers are providing all the information and data which we might want to know. Judith Dandy, speaking on behalf of Dee Watkins of Seed2Design brought up many points in relation to the environmental impact of funeral flowers. Probably the presentation which I am hoping will impact most on practice at our site. So can I recommend www.flowersfromthefarm.co.uk to you for floral supplies and also see if you can find a local florist who will reuse all of those plastic trays and letters. The final presentation on the future technology of cremators by Justin Smith of the CDS group showed where we are now in relation to our CO2 emissions and how these will reduce as we constantly strive to employ best available practice. Not everything is as green as it seems … so research well. With various free tout bags weighed down with ‘freebies; for you can never have too many note books, biros, ‘stress balls’ and highlighters from the various exhibitors and filled with free chocolates there was plenty of opportunities to visit the exhibition stands. Be it music, memorials or mapping; cremators, cleaning products or cemetery design there were stands that covered everything. There were chances to ask questions, seek ideas and put faces to names. Networking is the name of the game. What I truly learnt from the ICCM Learning Convention 2023 was that the ICCM is about people. It’s the people we work with. It’s the people we support, guide and care for at a time when they need those things. It is a network of individuals, councils and private companies who support and value each other. But if you’re thinking of going next year and Julie Dunk was already promoting 2024 before we left, things you’ll really need to know. The accommodation was great, no problems with the comfort and facilities of my room. The staff were helpful and attentive. There was plenty of car parking. The food was tasty, and the waiting staff were attentive to previously requested dietary requirements. As for the induction of first-time attendees, as advertised by Blue Donnebaer and Tusar Sen Gupta, don’t worry I’m sure you’ll be fine. Being conned into writing a review by Sofia Allana was the hardest bit. And as for Jenny the ship’s cat… did she (a) escape in a lifeboat; (b) drown; (c) jump ship before they left Southampton?

Adam Byrom

BESPOKE CREMATORIUM AND CEMETERY DESIGN SOLUTIONS

Serving our communities, preserving our memories. TEL: 01482 387 466 Email: cara.loft@odlings.co.uk 59 NEW CLEVELAND STREET, KINGSTON-UPON-HULL

Epilog Sequel 3.1, the most powerful and ﬂexible administration system for cemeteries and crematoria

DESIGNED

FOR YOU

Epilog Sequel 3.1 consists of a powerful core system and a robust, ﬂexible collection of optional modules that service all aspects of cemetery and crematorium administration. You choose the modules that you need.

Legally compliant, comprehensive registers of cremations, burials, and disinterments Online booking for funeral directors Mapping and memorial inspections Management of leases and renewals for graves and memorials

Epilog Sequel's comprehensive core system caters for every task. With Epilog Sequel installed, you won't need another programme. Maintain legally compliant records, send headed letters, make service bookings in the diaries, generate invoices and reports, create work orders; manage all of your day to day task in one place. Support for our users, support for our system. Our experienced, helpful, and professional technical team are here to support you throughout the working day, contactable by email or phone. Our developers are constantly improving Epilog Sequel and our system is regularly updated and patched. Backed up and secure. Should you choose to host your system with us, your data will always be backed up and kept secure.

Technical Support: 01273 782 057 Head Oﬃce: 01536 791 568 gower@manuscripti.net www.gowerconsultants.co.uk The Elms Studio, Isham Road, Pytchley, Northamptonshire, NN14 1EW

The ICCM Journal | Winter 2023 | V91 No. 4

my first convention experience This was my first time attending an ICCM Convention, so I was unsure of what to expect from the 3 days, I was nervous! I am relatively new to the industry after beginning as a cremator technician in April 2020, and when I looked over the guest list I realised I only knew 5-6 people, only 3 of whom I’d actually met in person! The nerves were settled quickly though when I was greeted by Trevor Robson who introduced himself, signed me in and gave me my delegate’s bag, a friendly welcome to the event, and sent me off round the Exhibition. The Exhibition The exhibition was vast, I’d been sent on a few missions from the office (not just to bring back as much stationary as possible!) and the range of supplier and specialists provided some great information and loads of new contacts to help us shape the service we’re trying to build here in North Lincolnshire. It was nice to put faces to the names I’m used to just seeing on an email inbox. Those interactions also allowed me to put some ideas across and see what was possible with what is available now, and to get suggestions for what might be in the pipeline. As someone who enjoys learning wherever I can, listening to some of the exhibitors talking about the new technology and the different, green-focused products that were in development, was fascinating. From the big projects like hybrid-fuel cremators and drone mapping of cemeteries, to the simple everyday practices like deciding what type of bag to use for ashes now that single use plastic is being stopped. There seemed to be an answer for everything, and I left feeling genuinely energised about what was going on. The Papers and Workshops The variety of speakers was really interesting; the ups and downs of organising the charity walk, the top 20 funeral songs that made us all laugh because we’d heard most of the tracks in the last week, the importance of treating people equally regardless of how they identify, just to name a few. And then being shown that there are many more creative crematoria designs than the 1960’s building I work in! Throughout the talks, and whilst wandering round the exhibition, I got to meet the ICCM officers that I had only known by name and had been on the end of the phone when we were in crisis and needed urgent advice. Some of them had also been my tutors throughout the Diploma units. This was invaluable for me, and the atmosphere allowed for some really good conversations and insights to be had. It turns out everyone is experiencing similar issues no matter which part of the country they were from. The Quiz and Awards Dinner I was told by most people I spoke to that the quiz was something I would never have experienced before, and that unlike any ordinary quiz, it required zero general knowledge. I was doubtful but they were exactly right! The quiz was designed solely to get everyone over their nerves and to get conversations going on the tables. It was complete guesswork from start to finish but by the end everyone was talking like we’d known each other for years. The awards dinner was a personal highlight of the Convention. After two and a half years of work, I was receiving the ICCM Diploma. The atmosphere was amazing, and everyone was so happy for everyone else. There was a genuine feeling of togetherness as an industry. For me overall, the Convention was a great experience from start to finish, both professionally and on a personal level. It provided an opportunity to meet like-minded industry people from all over the country, to talk about the job, laugh about dealing with the same situations, and share meaningful ideas about bereavement services as a whole.

Orrin Fairhead

The ICCM Journal | Winter 2023 | V91 No. 4

exhibitors 2023 gallery The Convention would not be possible without the support and involvement from those that exhibit. It is a great opportunity to speak with suppliers and see what new initiatives and products are available. Here is a snapshot of some of the stands that were at the Learning Convention this year.

The ICCM Journal | Winter 2023 | V91 No. 4

iccm learning convention and exhibition 2023 – thanks Thank you to all who attended the Convention and made it such a success. We received some very positive feedback and are grateful to all who supported the event. Particular thanks go to the exhibitors and their much-appreciated support and for showcasing their products and services as well as donating prizes. Ashdown Supplies, ASSETTRAC Ltd, Clare Shaw Children's Books, Clear Skies/Agile Applications Group, Deceased Online, EDGE IT Systems Limited, Estate Research, Facultatieve Technologies Ltd, FG Marshall Ltd, Finders International, Flourishh, Gem Precast, Granart, Greenbridge Designs/SAMM Software Solutions, IFZW Maintenance Ltd, Memorial Trees, Obitus, OrthoMetals, Pear Technology Services Ltd, PJ Combustion Solutions Ltd, PlotBox, SafeMemorials (Frontline Mobile Solutions Ltd), Scattering Ashes/Algordanza, Signature Aromas Ltd, Stone-Safe Stability System, Teleshore Group, The CDS Group, The Columbaria Company, The MazWell Group Ltd, Welters Organisation Worldwide, Wesley Media. Thanks to the Sponsors – Blue Audio Visual Ltd for producing and presenting the quiz, for sponsoring the Best Exhibition Stand award and for sponsoring the videography for the Convention. The Wesley Group for sponsoring the Convention bags. Edge IT Systems Ltd for sponsoring the ICCM Photographic Competition in memory of ex-President Ian Quance, and for providing the lanyards and name badges for the Convention. Thanks too to all the speakers for sharing their knowledge with us and to the session chairs for keeping everything in order and to time, Heather White, Marian Millington, Sofia Allana, Mat Crawley, Kevin Pilkington and Linda Barker. Thanks to the guests of the fraternal organisations for joining us at the Convention Dinner and Disco. Thanks to Julie Dunk, and Flourishh for their photographs of the event. Thanks to the ICCM Officers for their contribution in assisting with organising the event.

The ICCM Journal | Winter 2023 | V91 No. 4

bramm bereaved community silver award Under this new category there were so many new initiatives that were highlighted in the entries from across the country. The following are all the silver award winners. They are truly inspirational and demonstrate hard work and dedication to the bereaved. Joint Burial Committee We recently identified the need for an area where the bereaved could scatter their loved one’s ashes. With the cost of funerals, memorials and grave provision being out of reach for more and more people, we felt that we should offer this space as a free resource for anyone to use. With some grant funding from 'The Rector and Four and Twenty Charity' and some astute budgeting, we were able to transform an otherwise neglected and untidy area to create newly planted areas with seating which now offers a peaceful and pleasant place to reminisce and bring comfort. Blaby Parish Council Our unique memorial tree is set in the tranquillity Peace Meadow garden within the cemetery, allowing time to be spent reflecting and remembering cherished memories of relatives and friends that has sadly left us regardless of how much time has passed. Anyone is welcome to purchase a granite heart leaf that is engraved with the name of a deceased loved one with a small inscription and a chosen motif, this allows the name of the deceased to live on whether they have been cremated, buried and ashes scattered within the cemetery or elsewhere. "The Forget You Not" post box situated next to the memorial tree in a wildflower garden are made from 100% recycled card, thoughts and memories can be put to paper and posted in the post box. Included in the memorial envelopes is a small packet of wildflower seeds that can be scattered in the garden, this helping to preserve the wildlife, particularly the bees and butterflies, and in time the memory cards will be buried in the garden which will turn into mulch, so memories and thoughts will always be with loved ones. Mayfields Woodland Burial Ground Volunteers at Mayfields Woodland Burial Ground have set up a new way for people in the community to grieve by creating life in their new vegetable patch. The idea came from our free coffee morning which is held at Mayfields Woodland Burial Ground to help anyone who has experienced bereavement and for finding comfort by sharing their experiences. The gatherings have brought together people at the site and a plan was hatched to create a vegetable patch on the grounds. Thanks to the staff and some local businesses, they have now started to sow seeds consisting of carrots, onions, potatoes, peas and other vegetables. One of the coffee morning members has even had a go at planting large sunflowers. This is working really well, and people are really starting to take interest. We feel that this is a place where not just our coffee morning guests, but anyone in our local community who is grieving and expresses an interest, can come along and get involved. It is helping people come together, gives them something to focus on and is great for the children. A staff member’s son Jack aged four has been studying the stages of the life cycle of plants and has planted his very own seeds. He comes every week, waters them, watches them grow and then takes some pictures and shows them to his class. This is a project that we are sure will grow over the next few years and will help many bereaved families come together.

The ICCM Journal | Winter 2023 | V91 No. 4

Bridgwater Town Council During 2022 Bridgwater town council decided to place a Christmas tree within the chapel at Quantock Road cemetery to enable the public to place a tag on the tree in memory of a loved one. This was open to anyone who had lost someone and not just for the people who had loved ones buried within our two cemeteries. From the second week in December the chapel was open Monday to Friday to enable the public to visit; tags, pens etc. were provided. We used Facebook, the website and local funeral directors to get the word out. With the support of a local funeral director, we were able to open the chapel on Christmas eve, a day which proved to be very popular and received great feedback via Facebook comments. Once Christmas was over, we took the tags and placed them into a time capsule, and this was buried by our mayor along with a local funeral director within the grounds around the chapel. Due to the popularity, we made another memorial tree and opened the chapel for Mother’s Day and Father’s Day this year. Also, we now have a permanent memory book placed in the chapel for people to use. We feel this has been a great help to the bereaved and will be repeating it again this year and years to come. Also, it has helped to engage with the community, and we wish to build on this. Friends of Philips Park Cemetery The friend’s group are constantly thinking of new ideas. We have created a 'Children Grieve Too' area which has information and activities for the children themed with Teddy Paws character designed for this project along with an animal nature trail. New this year to add to this we have installed a 'Letters to Heaven' post box with ready-made little cards and pencil dispenser. Children can draw a picture or write a note to someone they miss. Last year we joined the Manchester Library Trail which has been set up by Read Manchester under the umbrella of The National Literacy Trust. We have a lovely painted box on a stand which houses our children's books. Children can bring a book and take a book. Reading has also been found to help children with the grieving process. This cemetery is in a deprived inner-city area of Manchester and we believe all children should have access to books. Teddy Paws is unique to the cemetery, the Teddy Paws trail, Teddy Paws activities, the Teddy Paws 'let's sit and read a book' bench. In a fitting addition to this project, this year we bring Teddy Paws to life with his very own story book. Teddy Paws helps Tommy Turtle in his time of grief after the loss of his Gran. Another project we introduced is the, 'Did You Know' project. All of our graves of interest are now on display on single yellow lecterns throughout the cemetery, we have 15 of these. Worcester City Council Our Forget you Not memorial garden was designed to enable loved ones who for whatever reason either missed their opportunity to say goodbye or wish to mark an anniversary. We provide free of charge (either in person or via our website) a specially designed notelet and envelope impregnated with wildflower seed. They write their personalised message to their loved one and post the notelet in our bespoke beehive post box. Every month the team collect the notelets and mulch them down and then scatter in

The ICCM Journal | Winter 2023 | V91 No. 4

CEMETERY SAFETY THE EVOLUTION OF OUR CLASS LEADING SOFTWARE Managing risk within a cemetery is critical. No matter how simple or complex your operation is, SAMM-Safety will provide you with the essential tools to satisfy H&S legislation and give you complete peace of mind. Memorial Safety is the first module in the SAMM ‘Cemetery and Crematoria Management’ family. It is supplied with a central diary system, extensive administrative tools and a communication centre that provides a simple and effective desktop hub. The highly intuitive mobile application is designed to operate on any smart phone or tablet. Memorial Safety is only the first step. We are developing scalable modules to satisfy the wider needs of your cemetery, including asset management, interactive mapping, maintenance of burial records and much more besides. Early adopters will benefit from a low-cost entry point and the opportunity to influence the design and content of SAMM.

Early adopter prices from just £995 Cath plusBrew VAT drawntoastory.com

For more information, visit SAMMsafety.co.uk

The ICCM Journal | Winter 2023 | V91 No. 4

Luck runs out. Don’t leave safety to chance.

As winter sets in, it’s essential we consider the impact on our cemetery soil conditions. Fluctuations in moisture levels and temperature create instability and increase the risk of collapse. Where many of us have worked in cemteries for years, it can be easy to forget the risks that excavations pose - but we’re the only industry that would dig a trench and invite 30+ people to stand around it in close proximity! Ensuring that you’re using the right safety equipment is a crucial part of keeping everyone safe. Don’t rely on luck. Contact us today for help with your cemetery safety plans.

Hydraulic shoring

TELESCOPIC shoring & Cover

Manual SHoring

The uk’s leading suppliers to the bereavement services industry

The ICCM Journal | Winter 2023 | V91 No. 4

Choose Teleshore for safety, quality and value. Guaranteed.

YEARS SERVING THE INDUSTRY

Exclusive range of slate urns

BIODEGRADABLE URN RANGE

branded cremated remains boxes

Hessian textureD cremated remains boxes • • • • •

Natural, hessian effect, textured finish Manufactured in Britain Made using FSC certified, recycled paper sources Biodegradable and environmentally friendly Available in 3 natural colour tones

Range of trolleys & Lowering devices NOW AVAILABLE WITH uprated load CAPACITY for bariatric funerals

Ground protection

artificial grass sets & graveside presentation supplies

t: 01495 212 232

e: enquiries@teleshore.com www.teleshoregroup.com

The ICCM Journal | Winter 2023 | V91 No. 4

cemetery of the year awards 2023 The FREE to enter competition open to any burial authority (cemetery or churchyard) within the UK has now been completed for 2023. The awards were presented at the Institute of Cemetery and Crematorium Management (ICCM) Learning Convention in September. The winners in the available categories were – A.

Large Burial Grounds above 10,000 graves. Joint Gold Award: Philips Park Cemetery and Gorton Cemetery. Silver Awards: Thornhill Cemetery and St Helens Cemetery.

Small/Medium Burial Grounds up to 10,000 graves Gold Philips Park Cemetery and Gorton Cemetery

Gold Award: Tipton Cemetery. Silver Awards: Bluebell Cemetery and Llanelli District Cemetery. C.

Parish, Town and Community Councils Gold Award: Blandford Forum Cemetery. Silver Awards: Syston and District Cemetery and Cyngor Cymuned Llanrug Cemetery.

Gold Tipton Cemetery

Silver Bluebell Cemetery

Silver Llanelli District Cemetery

Silver Syston and District Cemetery

Silver Cygor Cymuned Llanrug Cemetery

All of the winners will receive a CYA Gold/Silver Award Certificate and a CYA Press Release that can be used to promote their achievement. D.

The BRAMM Bereaved Community Award

Gold Blandford Forum Cemetery

This is a new category in the Cemetery of the Year Awards 2023 and sponsored by The British Register of Accredited Memorial Masons (BRAMM) with prize money of £1000.00 to the winner. This category is open to any burial authority (cemetery or churchyard) in the UK who have completed any local initiative which has helped the bereaved in any way within the last 5 years. The winner of this category was - Cardiff Bereavement Services with their “Dear Mum Garden’ who will receive £1,000 prize money along with a BRAMM/CYA Gold Award Certificate and a CYA Press Release that can be used to promote their work, in local newspapers.

Silver Thornhill Cemetery

‘The 'Dear Mum' garden is a truly unique and inspirational community asset designed to provide a therapeutic and interactive support service for bereaved families. It is the first of its kind in the UK and encompasses the whole 'Dear Mum' story. The garden follows the story of a young Dora Mouse who wants to tell her mother how much she misses her. Dora's friends in 'Little Wiggle' encourage her to write a letter and post it in a special post box. The story of Dora is told through inscriptions on elements within the garden that have been produced in both English and Welsh languages. There is an activity sheet which children can use to spot hidden bees, take rubbings, and learn bee facts whilst learning the 'waggle dance' on one of the skipping lanes. At the end of the trail there is a

Silver St Helens Cemetery

The ICCM Journal | Winter 2023 | V91 No. 4

creation station where children can use paper and crayons provided to write to their loved one like Dora does. The garden supports families who have experienced loss and the wider community. Schools use the garden to teach children about bereavement as part of their curriculum work. Links have been made with local community groups such as Macmillan Cymru and Ty Hafan children's hospice who use the area’ The project was undertaken in partnership with Columbaria Co, Cardiff Bereavement Services, Mossfords of Cardiff and the Cardiff & Newport SANDS group and sits in the centre of Western Cemetery, Ely Cardiff. Silver Awards Certificates will be presented to the runners up along with a BRAMM/CYA Press Releases to promote their work. CYA also included an opportunity to take the - Is Your Cemetery up to Standard Survey. This is a simple survey for your cemetery, that allows you to see where you are in providing a modern service for the bereaved. You can print your own survey and send it to your elected members if you wish. The object is to highlight where your cemetery could be improved and provide some best practice examples of how to achieve this, often at very little expense. The Cemetery of the Year Awards competition is designed not only to improve standards within burial grounds but also to encourage compliance with legislation and encourage best practice with information and support from leading burial authority organisations.

CYA Winners from this year's competition

The Cemetery of the Year Award 2023 has been supported and endorsed by –  Memorial Awareness Board (MAB)  Institute of Cemetery and Crematorium Management (ICCM)  The Federation of Burial and Cremation Authorities (FBCA)  The Society of Local Council Clerks (SLCC)  British Register of Accredited Memorial Masons (BRAMM)

The ICCM Journal | Winter 2023 | V91 No. 4

Development in Progress – March 2021

From planning to completion, we’re with you every step of the way. For over 20 years, CDS has pioneered the development of cemeteries and crematoria throughout the UK and overseas. You may know us as Cemetery Development Services. We have rebranded and expanded but we have made sure we retained all the core values and expertise that enabled us to build our market leading reputation.

and thoughtfully constructed developments. Ones that have distinctive spatial qualities but that also offer excellent commercial value, and that are low-maintenance environments with minimal operational costs.

CDS are with you every step of the way from Feasibility Studies, Landscape and Concept Design through to Planning, Construction and Delivery, ensuring a seamless experience from inception to completion.

Our Green Agenda also ensures that our developments are environmentally friendly, offer reductions in emissions and pollution whilst helping improve biodiversity.

Our teams of highly qualified specialists - field surveyors, engineers and designers - are committed to creating beautifully landscaped

www.thecdsgroup.co.uk

For more information on how The CDS Group can help, phone us on +44 (0)1525 864387 or visit our website.

Discover what’s beneath.

The ICCM Journal | Winter 2023 | V91 No. 4

iccm recycling of metals scheme Changes?? to the Recycling of Metals scheme As the year draws to an end, members may remember the presentation at Convention 2022 and subsequent article from OrthoMetals about the recycling of metals scheme. The ICCM/OrthoMetals scheme has always run on the basis of sharing all returns equally between scheme members and the comradery or altruist idea of the scheme. Yes, it was small initially and then grew and with success we’ve now found possible issues or maybe not, to how it operates. First of all the elephant in the room Recycling metal makes you money?

– image by Freepix

Yes it is true – if it weren’t then we wouldn’t have given nearly £20 million away to charities. So yes the scheme and in fact metal recycling does generate money.

Now the other elephant, how much money? Well for ICCM and Orthometals cost recovery – and less of that then there used to be, as methods, technology and resources have improved. The returns we generate are over 15% cheaper then when we first started. So you make a lot of money from the scheme? Fortunately for members, if we didn't then we couldn’t have given the total away to charity that we have done, we’d no doubt have made a lot more money for the Institute, but as we haven’t generated millions in revenue then – no ICCM/ Orthometals haven’t made a fortune from its members. But you could? Yes, companies that recycle metals could make vast fortunes from the scheme as metal producers do. The important thing is that’s not the case here. The scheme is environmentally unfriendly Burying metals, which we used to do, is very environmentally unfriendly. Recycling metals so that they are used again is more environmentally friendly. It’s more cost and resource effective too. By using economies of scale and careful planning Orthometals collect and recycle more metals and generate the highest return possible in the European markets. They have also improved their facilities over the years to recycle as much as possible. We can also add that helping a large amount of funeral director’s sort their stocks of pacemakers is another plus point, for the environment and reducing a possible waste issue as well. The future?? What we are now in the process of doing, is consulting with scheme members about the future. The increase in demands on councils and charities, coupled with the scheme's own

success has meant that the altruist idea might not be as viable in people’s eyes due to meeting the best for their communities. It is understandable, but the scheme will not change unless members want it to for the good of their communities. Picture courtesy of Doring Kindersley

We pay out to more charities per nominee then before- gone are the days of 1 member 1 nominee, now its 1 member and many nominees. We are also looking at where a member contributes a larger share of metals then others in a round. We know some crematoria are busier than others. I’ve discussed at Convention how we know people live and die in different areas and we can’t and shouldn’t try to control that – there are lots of laws about that, thankfully. What we can do, is listen and address any concerns and get back to talking about donations and not the mechanism as much once it has been tweaked if members see fit for its purpose. We aim to get the best returns for all members in the best methods possible, if you can sell 100 tonnes of metals overseas for more money for a charity then it’s financially better off to do that. The offsets environmentally do have to be addressed, however, the end point of all of this is to help the families and relatives of the bereaved. Not to financially help the scheme’s existence or another company, but to help charities. We’ve looked at how to make the scheme accountable and safer for donations. By only using charities, then there’s the buffer and safeguard of the Charities Commission in case of any issues for member's donations. There’s the security for an authority that the funds can’t be diverted away from their cause. I would suggest if a local authority had a charity-arm then this would be the best place to send funds, as then they could be divided up in an even better way to many smaller causes in a safe and controllable way. So, as we end 2023 and scheme members that nominated for the July – November return will have or be getting their nomination emails through and the charities can be informed. All that remains is to say, thank you for your support as ever, thank you for engaging with us about the scheme and let’s see where it takes us in the future. Merry Christmas and a Happy New Year.

Trevor Robson

Shaun Peters: an obituary Shaun Kenneth Peters was born on Friday the 20th of March 1970 in the Sussex maternity hospital, Brighton. He was the first of three children for parents Mary & Ken, he was later joined by sisters Mandy and Melissa. Early years were spent in Burgess Hill, Shaun attended Manor Field Primary and then went on to Downlands Secondary School. Growing up, Shaun was an active and sporty boy – he would play football in the family flat, making best use of the long hallway and large open window, dad Ken had to constantly go out and retrieve the ball from outside! He was also captain of his youth football team. He had a go-cart that he was glued to - he used it so much the seat often had to be repaired! On leaving school his first job was with the National Westminster Bank – trading stocks and shares in the financial district in London, he had to commute daily by train and Shaun wanted more out of life. In 1991 he joined the Royal Marines – he attended an intensive training course in Exeter. The routine was relentless and Shaun picked up an injury that took him off training and he was seconded to the clerical team at the Marines HQ and was told that he would need to take the full course again. Shaun signed up to be part of the action and not to work in an administrative role, so he decided to leave. Shaun took on a variety of jobs including doing removals and other bits and pieces. But it was when he started working for the local authority that Shaun really found himself. He became an inspector for Brighton & Hove council and Shaun’s fair, calm and consistent temperament was perfect for this role – dealing with emotive and pressured situations, he flourished. Shaun transferred to Wealden district council as an enforcement agent. He worked hard and got promoted to a senior enforcement agent and spent many years working in enforcement. He was a respected member of the team and made many good friends during his time there. Wealden crematorium had been open for almost two years when Shaun took on a temporary position to look after it for a while. He loved the environment, the work and the incredible team that works there. It was inevitable that his position as crematorium manager would become permanent. Shaun was a breath of fresh air. He was reliable and has been described by many as a rock – he would jump through hoops to make people feel better, feel special – he was a safe space, his team could talk about anything and he would listen. Wealden crematorium has Shaun’s touches throughout it and he would never expect any of the team to do anything that he wasn’t prepared to do – be it cleaning the toilets, sorting the litter or picking up fox poo – he would do it. Sadly, Shaun didn’t get to see his latest project come to fruition – but the crematorium now has 126 solar panels on the roof that move it ever closer to the cleaner, greener place that Shaun was committed to. He was visionary and was always keen for the crematorium to continue to evolve, improve and be quite simply the best crematorium. Testament to this was the recent open day that brought visitors from far and wide – all of whom were bowled over by the site and what this facility offers. Keeping fit was important to Shaun –he continued playing football for many teams – only stopping because of an ankle injury he had sustained. He enjoyed going to the gym and road cycling. Shaun was very competitive and brilliant at whatever sport he took part in. Home was in Hailsham and it was perfectly placed for work and access to the variety of cycling routes that Shaun used to full effect. Shaun was a snappy dresser, he always liked to look smart. He worked hard, played hard and lived a good life – he was clever, humorous and enthusiastic. A personable, fair, kind and genuine man who will be hugely missed by his family, friends and colleagues. Lisa Fiddimore Deputy Manager, Wealden Crematorium

The ICCM Journal | Winter 2023 | V91 No. 4

Sally Avis : an obituary It is with great sadness that I am writing this obituary for my dear friend and colleague Sally Avis. Many of you will know Sally as an active member of the South East Branch and regular attendee of Learning Convention. I first met Sally when she joined the team at Bournemouth in the summer of 1998 when our team was managed by Julie Dunk. Sally was a bubbly personality who loved quizzes, crosswords, knitting and cross stich. She was also fiercely proud of her Romany heritage. She soon became a valued member of our team and gained both the ICCM Certificate in Crematorium and Cemetery Management. We were a very social bunch and Sally helped organise many events that we all enjoyed with our families, including the annual crematorium picnic, quizzes (with great assistance from Blue) Treasure Hunts, a murder mystery weekend and even a weekend in Blackpool. We and our families became firm friends whilst enjoying these social times together. Sally was promoted to Administration Manager at Bournemouth, a role that she continued in until her retirement. She was excellent at dealing with families and meticulous in her work. When Sally retired in February 2020, she moved to rural Wiltshire with her husband James and Dachshund Raffles. They had many plans for the future but sadly within a very short time Sally was diagnosed with cancer and lost her battle on the 2nd September. I know both James and her daughter Romany will miss her terribly. I will remember Sally as my right - hand lady, without whom my job at Bournemouth would have been so much harder and also for all the great times we shared together and many a glass of red wine! She gave me a small plaque not long ago which is hanging on my wall, it reads ‘Chance made us colleagues, the fun and laughter made us friends’. It certainly did Sally. Linda Barker

Member interaction is the Institute's lifeblood. Why not facilitate a branch meeting? iccm branch secretaries, contact details Northern: Graham Harrison Email: Graham.Harrison@durham.gov.uk T: 03000 265 606 Eastern: Tracy Lawrence Email: TLawrence@nenevalleycrematorium.co.uk T: 01933 229 660 or 07904 457 372 South East: Heather White Email: heather.white@southampton.gov.uk T: 023 8076 6405 Midlands and Mid Wales: Post Vacant North West and North Wales: Dave Jennings Email: Dave.jennings@trafford.gov.uk T: 0161 912 1515

The ICCM Journal | Winter 2023 | V91 No. 4

Accredited COTS & CTTS candidates Cemetery Operatives Training Scheme Courses April 2023 – June 2023 A - COTS 1 Health and Safety and the Burial Process B - COTS 2 Excavator Operation C – COTS 3 Controlling Risks to Health & Safety in Cemeteries

F – Safe Use of Dumpers

John Allen A B F Alex Attwood A Kyle Bates A Mark Bearmore A Michael Carr A Darren Coubrough A Will Daniel A Justin Darley A Stephen Eke A B Paul Farmer A Lee Farrington A B F Daniel Fell A B Peter Foreman A B Duvan Gutierrez A B Stuart Hacker A Daniel Haggerton A B F Conor Hamilton A B F Daniel Heard A Scott Herschell A B F

Russell Player A Anthony Prophett A Helena Reynolds A George Roberts A Paul Sharrott A Dean Simmonds A B Christopher Smith A Duncan William Smith A Dean Spradbury A Michael Stocks A Kevin Thomas A B Paul Turner B Karl Walker A Luke Watts B Jake Whitehouse A Tom Winn B Alasdair Woodhead A Cameron Wright A B Martin Younge A B F

Paul Hill A B F Ryan Hird A B F Anthony Hoggart A Michael Anthony Hoggart A Tony Horne A Andrew Howard A Daniel Jones A Jordan Karuthasami A Thomas Kerry A Jason Lefebvre B David Littlewood A Neil MacFarlane A B F Chris Mapletoft A B F Sam Martyn B David Mellish B F Lewis Mundy A Tony Nixon B F Terrence Ough A B F Mark Patrick A B

Crematorium Technicians Training Scheme - April 2023 – June 2023 Sam Clark Katie Humphrey Alastair Jenkins Timothy Nyogeri Dylan Sclater Stephen Thompkins Gordon Underwood

Congratulations to everyone who achieved COTS and CTTS qualifications. With acknowledgement to all the local authorities and companies, listed below, who ensured that their employees, listed above, achieved recognised industry specific qualifications. Buckinghamshire Council, Cardiff City Council, Hartlepool Borough Council, Hinckley and Bosworth Borough Council, John O’Conner GM Ltd St Albans, London Borough of Richmond & Wandsworth, Medway Norse, Mid Devon District Council, North Tyneside Council, North Yorkshire Council, Orbitas Macclesfield Cemetery, Perth & Kinross Council, Portsmouth City Council, Preston City Council, Rochford District Council, Royal Borough of Kingston, Sandwell MBC, South West Middlesex Crematorium. The Institute provides training and qualifications that are fully accredited by recognised accreditation bodies. Both CTTS and COTS training and qualifications receive outside scrutiny and quality assurance verification by City & Guilds, Pearson and SBS. Such training and qualifications are available to all staff at all levels.

Go to http://www.iccm-uk.com/iccm and click on 'Training' for further information or contact the ICCM national office – email: enquiries@iccm-uk.com or tel: 020 8989 4661

The ICCM Journal | Winter 2023 | V91 No. 4

Pear Technology Cemetery Mapping Services Pear Technology have over 15 years’

Every plot on a Pear Technology

We work closely with popular cemetery

experience creating highly accurate,

map is an individual entity that can

administration software suppliers including

georeferenced and interactive

be selected as required. The maps

Edge IT Systems Ltd, ClearSkies Software

cemetery maps able to link to burial

remain crystal clear even at the

and Rialtas Business Solutions software.

records, photographs and documents.

largest magnification unlike scanned

When using your burial administration

picture maps. Zoom in and out, print

system click the ‘show on map’ feature to

We use Ordnance Survey’s premium OS

sections and click on individual graves

easily identify where a grave is located.

MasterMap® Topography Layer map data

to view the relevant burial records.

Maps can also be linked to an Excel

and are also able to create cemetery maps

spreadsheet or custom Access Database

based on UAV aerial imagery.

using Pear’s PT-Maplink software.

Before

H048

H026

H002

H077

H047

H025

H106

H085

H081

H124

H105

H084

H082

H166

H146 H145 H144

H083

H219 H218

H216 H215

H190 H189

H164

H188

H185

H103

H209

H184 G710 G735

G709

G734

G728

G701 G700

G725

G719

G523

G496

G442

G427

G396

G354 G353

H308

H362 H361

H391

H359 H358

H441

H411

H385

I030 I029

H433

I026

I001

I025

G381

G338 G337

G322

G351

F339

G309 G308 G307

G279 G278 G277

G251 G250 G249 G248

G192 G191

G220 G219 G218 G217

G173

G190 G189 G188 G187 G186

G160 G159 G158 G157 G156 G155

G113

G130 G129 G128 G127 G126 G125

F156

F184

F155

F183

F154

F182

F210

F131

G100 G099 G098 G097 G096

G069 G068 G067 G066 G065

G095

G064

G094

G063

G053

G038 G037 G036 G035 G034

G033 G032

E350

G008

E348

E317

E347

E316

G004 04 G003 03

E346 E345 E344 E343 E342

D089

D114

D088

D113

D137

F039

D135

F037

D134

E315 E314 E313 E312 E311

E285 E284 E283 E282

E281 E280

E256 E255 E253

E252 E251

E226 E225 E224 E223 E222

E221

E166

E197

E165

E196 E195 E194 E193 E192

E191 E190

E161 E160 E159 E158

E137

E130 E129 E128 E127

E070

E098 E097 E096 E095 E094

E067 E066 E065 E064

E063 E062

E035 E034 E033 E032

E031 E030

10A

B162

B138B

B118

B161B

B138A

C223

J11

39LL

40MM 41NN

42OO

C190

C219 C217 C216 C215 C214

B073

C184 C183

C155 C154 C153 C152

C124 C123

C072

C095 C094 C093 C092 C091

C065 C064 C063 C062

B006 B005

B013

B004 4 B003

B012 B011

B002

B010

B001

C041

C036 C035 C034 C033

C032 C031

A247 A246 A245 A244 A243 A242

A216 A215 A214 A213 A212

A211 A210

A192

A121 A120

A097

A096

A095

A094

A093

A087 A086 A085 A084

A083 A082

A046 A045 A044

A043 A042 A041

A092

A088

A119 A118 A117 A116

A115 A114

A072 A071 A070

A091

A122

A153 A152 A151 A150

A149 A148 A147 A146

A081 A080 A079 A078

A075 A074 A073

A069 A040 A017 A068 A039 A016 A067 A038 A066 A015 A037 A065 A014 A036 A064 A013 A063 A035 AO A012 A062 AN A N A034 A061 A011 AM A060 A033 A090 A059 A010 AL A058 A032 A089 A AK K A057 A009 A129 A129

A128

A127 A126 A125 A124

A123

A154

A185 A184 A183

A182 A181 A180

A179 A178

A158 A157 A156 A155

A100 A099 A098

A077 A076

A104 A103 A102

A101

A132

A131 A131

A130 A130

A160 A159

A190 A189 A188

A187 A186

A217

A248

C006 C005 C004

C003 C002 C001

A218

A249

A191

A222 A221 A220 A219

A250

A164

A162 A162 A161 A161

A111 A110 A109 A108

A107 A106 A105

A136 A135 A134

A133

A112

A143 A142 A141

A140 A139 A138 A137

A168 A167 A166

A165 A163 A163

A194 A193

A223

A254 A253 A252 A251

AL.1

A195

A226 A225 A224

A255

C012

C010 C009 C008 C007

A227

A258 A257 A256

C011

C040 C039 C038 C037

C017 C016 C015 C01 15

C014

A144

A175 A174 A173 A172

A171 A170 A169

A200 A199 A198

A197 A196

A145

A176

A207 A206 A205 A204

A203 A202 A201

A232

A229 A228

A177

A208

A239 A238 A237 A236

A235 A234 A233

A231 A230

A261 A260 A259

A209

A240

A271 A270 A269 A268 A267 A266 A265 A264 A263 A262

C019 C018

C013

C042

C071 C070 C069 C068 C067

C066

C061

C046 C045 C044

C043

A241

A272

C030 C029 C028 C027

C026 C025 C024 C023

C022 C021 C020

C049 C048 C047

C075 C074 C073

C101

C099 C098 C097 C096

C122

C105

C100

C128 C127 C126 C125

B009C B009B B009A B009

B007

B015 B014

B028 B027 027 B026 B025

B008

B016

B029

B050 B049 B048 B047

B017

B031 B030

B051

B072 B071 B070

B024B B024A B024

B023 B022

B018

B032

B053 B052

B021 B020 B019

B033

B054

B075 B074

B096 B095 B094

A273 A273

C060 C059 C058 C057

C056 C055 C054 C053

C052 C051 C050

C079 C078 C077 C076

C104

C131 C129

C159 C158 C157 C156

C108 C107

C103

C090 C089 C088 C087 C086

C085 C084 C083 C082 C081

C080

C106

C102

C130

C160

C188 C187 C186 C186 C185

C182

C134 C134 C133 C133 C132 C132

C161

C189

C218

C.E C.D C.C C.B C.A

C165 C163 C162

C119 C118 C117 C116 C115

C114 C113 C112 C111

C110 C109

C138 C138

C137 C137 C136 C136 C135

C164

C192 C191

C220

35HH

C169 C167 C166

C193

C222

F7 38KK D5 C4 B3 A2/W2 A2/W24 W2 4 W

B076

B099 B098 B097

B036 B035 B034

C120

C150 C149 C148 C147 C146 C145

C144 C143 C142 C141 C140

C139

C168

C195 C194

C221

34GG

C171 C170

C121

Greenery

B119

B046 B045 B044 B043 B042

B041 B040 B039 B038

B037

B058 B057

B055

C151

C181

C178 C177 C176 C175 C174 C173

C172

C198 C197 C196

C226 C225 C224

I10 36II H9 37JJ

6A 5A 4A 3A 2A

C227

Z27

29BB

33FF

K12

E006

L13

E005 E004 E003 E002

E001

R19 Q18 P17

O1 6

M14 M 14 332EE 2EE

E008 E007

E036

14A

C228

C179

C206 C205 C204 C203

C202 C201 C200 C199

C229

V23

X25 Y26

C180

C207

C237 C236 C235 C234 C233 C232 C231 C230

U22 T21 S20

12A 11A

E009

E037

E068

C209 C208

26A 25A 24A 23A 22A

21A 20A 19A

13A

E012 E011 E010

E038

E069

E100 E099

E027

18A 17A 16A 15A

E013

E041 E040 E039

D001

B121 B120

B140 B139

B068 B067 B066 B065

B064 B063

B059

B056

B077

C211 C211 1

E026 E025 E024

E022 E021 E020

E019 E018 E017 E016

E015 E014

E042

E073 E072 E071

E102 E101

E132 E131

E126

E106 E104 E103

D027

B142 B141

B164 B163

B078

B101 B100

B062 B061 B060

B081

B080

B079

B102

B123 B122

B093

E023

E051 E050 E049

E048 E047 E046 E045

E044 E043

D003 D002

B103

B124

B144 B143

B165

D004

D029 D028

D054 D053

D005

D030

D055

B167 B166

B091 B090 B089 B088

B087 B086 B085

B084 B083

B082

B105 B104

B125

B145

B168

D007 D006

B092

B115 B114 B113 B112 B111

B110 B109 B108 B107

B106

B127 B126

B069

E056 E055 E055 E054 E053

E052

E083 E082 E081

E080 E079 E078

E077 E076 E075 E074

E105

E135 E134 E133

E164 E163 E162

E108 E107

D031

D056

D082 D081

B169

D008

D033 D032

B117 B116

B137 B136 B135 B134

B133 B132

B128

B148 B147 B146

C210

C213

Water Tap

D083

D109

B171 B170

D009

D034

D060 D059 D058 D057

D011 D010

B130 B129

B149

B172

D037 D036

B131

B151 B150

B161A

E029 E028

C212

Legend

D085 D084

B174 B173

D035

B161 B160 B159

B158 B157 B156 B155 B154

B153 B152

B175

D013 D012

E059 E058 E057

E086 E085 5 E084

E116 E115 E114

E113 E112

E143 E143 E142 E111 E1 E142 E110 E141 E141 1 E109 E14 E140 40

E139 E138

E136

E167

E198

E227

E1188 E117

E149 E148 E147

E146 E145 E144

E175 E175 E174 E174

E168

E199 E228

E257

E254

E200

E229

E258

E287 E286

D111 D110

B184B B184A B184 B183 B182 B181 B180 B179 B178 B177 B176

D015 D014

D040 D039 D038

E060

E091 E090 E089

E08 E088 88 E087

E11 E119 19

E150

E181 E180 E179 E178

E177

E176

E173 E173 E172 E171

D087 D086

D112

D136

F038

F065

D063 D062 D061

D026 D025 D024 D023

D022 D021 D020 D019

D018 D017 D016

D041

D066 D065 D064

D090

D116 D115

D139 D138

D140

D067

D043 D042

E061

E092

E123 E122 E121 E120

E151

E182

E213 E212 E211

E210

E170

E093

E124

E155 E154 E153 E152

E169

E125

E156

E187 E186 86 E185 E184 E183

E209 E208 E207 E206

E205 E204 E203

E202 E201

E157

E188

E219 E218 8 E217 E216

E215 E214

E243 E242

E2 E241 241 E240 E240 E239 E238 E237

E236 E235 E234

E233 E232 E231 E230

E259

E288

E318

G006

E273

E269 E269 E268 E267 E266

E265 E264 E263

E262 E261 E260

E220

E248 E247 7 E246 E245

E244

E272 E272 E271 E270

E299 E298 E297 E296

E295 E294 E293 E292

E291 E290 E289

E319

E349

G007

F040

F067 F066

F094

F034 F035 F036

D052 D051 D050 D049

D048 D047 D046 D045

D044

D069 D068

D093

D092

D091

D080

E189

E249

E278 E277 E276 E275

E274

E303 E302 E301 1 E300 0

E331 E330 E329 E328

E327 E326 E325 E324

E323 E322 E321 E320

E250

E279

E308 E307 E306 E305

E304

E333 E332

E362 E361 E360 E359 E358 E357

G005 005

G002 2 G001

E335 E334

E356 E355 E354 E353 E352 E351

E309

E339 E338 E337 E336

E365 E364 E363

G021 G020

E310

E340

E370

G019 G018 G017 G016

G015 G014 G013 G012

G011 G010 G009

G039

F042 F041

D118 D117

D079 D078 D077 D076

D075 D074 D073 D072

D071 D070

D096

D095

D094

D119

D143 D142 D141

D106 D105 D104 D103 D102

D101 D100 D099 D098

D097

D122

D121 D120

D144

F031 F032 F033

D107

E341

E369 E368 E367 E366

G022

G052

G049 G048 G047 G046 046 G045 45

G044 44 G043 3 G042 G041

G040

G070

G029 G027 G026

G025 G024 G023

G050

G080 G079 G078 G077 G076

G075 G074 G073 G072 G071

G101

F043

F069 F068

F096 F095

F123

F046 F045

D132 D131 D130

D128 D127 D126 D125

D124 D123

D148 D147 D146 D145

F030

D129

D153 D152 D151 D150 D149

D.M D.L

F028 F029

F044

F070

F098 F097

F124

F152

F073 F072 F071

F099

F127 F126 F125

F153

F181

F103 F102 F101 F100

F129 F128

F049

F047

D133

D157 D156 D155 D154 D.S D.R

D.O D.N

F025 F026 F027

F048

F075 F074

D.Q D.P

F052 F051 F050

F076

F105 F104

F130

F158 F157

F080

D108

E372 E371

G028

G058 G057 G056

G055 G054

G051

G081

G111 G110 G109 G108 G107 G106 G105 G104

G103 G102

G132

G082

G112

G142 G141 G140 G139 G138 G137 G136 G135 G134

G133 G131

G085 5 G084 4 G083

G114

G144 G143

G171

F212 F211

F241

F133 F132

F159

F187 F186 F185

F213

F243 F242

F272

F188

F215

F244

F274 F273

F303

F161 F160

F017 F018 F019 F020 F021 F022 F023 F024

F053

F079 F078 F077

F106

F134

F162

F190 F189

F214

F108 F107

F060 F059 F058 F057

F056 F055 F054

F081

G031 G030

G059

G089 G088 G087 87 G086 86

G116 G115

G062 G061 G060

G090

G120 G119 G118 G117

G170 G168 G167 G166 G165 G164 G163

G162 G161

G093 G092 G091

G121

G149 G148 G147 G146

G169

G199 G198 G197 G196 G195 G194 G193

G222 G221

G123 G122

G145

G172

G202

G200

G231 G230 G229 G228 G227 G226 G225 G224 G223

G180 G179 G178 G177 G176 G175

G201

G232

G260 G259 G258 G257 G256 G255 G254

G253 G252

G152 G151 G150

G174

G203

G235 G234

G261

G290 G289 G288 G287 G286 G285

G284 G283 G282 G281 G280

G211 G209 G208 G207

G124

G153

G183 G182

G206 G205 G204

G236

G263 G262

G291

G320 G319 G318 G317 G316 G315

G314 G313 G312 G311 G310

G238 G237

F305 F304

F334

F191

F218

F214.1

F245

F275

F137 F135

F093 F092 F091 F090 F089

F088 F087 F086 F085 F084

F083 F082

F111 F110 F109

F136

F165 F164 F163

F122 F121 F120 F119 F118

F117 F116 F115 F114

F113 F112

F140 F139 F138

F166

F194

F217 F216

F247 F246

F276

F306

F335

I049

F278 F277

F307

F337 F336

F249 F248

F169

F168

F167

F192

F219

F250

F280 F279

F308

F338

I051 I050

F281

F311 F310 F309

F197

G154

G181

G210

G241 G240 G239

G266

G264

G293 G292

G321

G350 G349 G348 G347 G346 G345

G344 G343 G342 G341 G340

G339

G367

G352

G380 G379

G378 G376

G374 G373 G372 G371

G370 G369 G368

G214 G212

G242

G270 G269 G268 G267 G265

G185 G184

G213

G244 G243

G271

G300 G299 G298 G297

G295 G294

G216

F312

F342 F341 F340

I052

I027

I003

I002 J001

H408

I055 I054

F142 F141

F193

F221 F220

F251

F151 F150 F149 F148 F147 F146

F145 F144 F143

F171

F170

F195

F222

F253 F252

F282

F180 F179 F178 F177 F176 F175 F174

F173 F172

F199 F198

F196

F224 F223

F254

F284 F283

F313

F343

I053

I028

I004 J003

H434

H409

H383

I006 I005

H435

H410

H384

H437 H436

F285

F315 F314

F344

I056

I031

H438

H413 H412

F346 F345

I057

I032

I007

F226 F225

F256 F255

F209 F208 F207 F206

F205 F204 F203 F202

F201 F200

F228 F227

F257

F287 F286

F316

F239 F238 F237 F236

F235 F234 F233 F232 F231

F230 F229

F260 F259 F258

F288

F318 F317

F347

I058

I033

I008

H439

H414

H388 H387 H386

I034

I009

H440

H415

F349 F348

I059

F290 F289

F240

F270 F269 F268 F267

F266 F265 F264 F263

F262 F261

F291

F321 F320 F319

F350

I061 I060

I035

F302 F301 F300 F299

F298 F297 F296 F295

F294 F293 F292

F322

F351

I062

I036

I011 I010

F333 F332 F331 F330

F329 F328 F327 F326 F325

F324 F323

F353 F352

I063

I038 I037

I012

H443 H442

H416

H390

H360

H334 H333

H444

H419 H418 H417

H389

H363

H337 H336

G215

G245

G273 G272

G296

G324 G323

G247 G246

G303

G329

G327 G326 G325

G276 G275

G302 G301

G328

G357 G356 G355

G383

G375

G403 G402 G401 G400

G399 G398 G397

G331 G330

G382

G377

G405 G404

G436 G435 G434 G431

G430 G429 G428

G426

G409

G408

G407

G406

G438 G437

G464 G463 G462 G461 G460

G459 G458 G457 G456

G441 G440 G439

G466 G465

G491 G490 G489 G488 G487

G486 G485 G484 G483

G469

G467

G493 G492

G518 G517 G516 G515 G514

G513 G512 G511 G510

G468

G494

G520 G519

G547 G546 G545 G544 G543

G542 G541 G540 G539

H365 H364

H335

H309

H283

G274

G304

G332

G361

G358

G386 G385 G384

G410

G306 G305

G360 G359

G387

G415 G414 G413 G412

G411

G443

G335 G334 G333

G362

G390 G389 G388

G417 G416

G449 G447 G446

G445 G444

G471 G470

G495

G521

G549 G548

G577 G576 G575 G574 G573

G572 G571 G570 G569

H310

H284

H258

G336

G365 G364 G363

G391

G420 G419 G418

G448

G475 G474 G473 G472

G421

G453 G452 G451 G450

G476

G502 G501 G500 G499

G498 G497

G522

G550

G579 G578

G607 G606 G605 G604 G603 G602

G601 G600 G599

G551

G580

G609 G608

G637 G636 G635 G634 G633 G632

G631 G630 G629

G393 G392

G477

G503

G529 G528 G527 G526

G525 G524

G423 G422

G478

G504

G530

G558 G557 G556 G555 G554

G553 G552

G581

G610

G639 G638

G665 G664 G663 G662 G661

G660 G659 G658

G588 G587

G455 G454

G479

G505

G531

G366

G394

G482 G481 G480

G506

G532

G560 G559

G586 G585 G584 G583 G582

G507

G533

G561

G590 G589

G617 G616 G615 G614

G613 G612 G611

G640

G667 G666

G692 G691 G690 G689 G688 G687 G686

G685

G647

G644 G643 G642 G641

G591

G620 G619 G618

G646 G645

G672 G671 G670 G669 G668

G693

G718 G717 G716 G715 G714 G713 G712 G711

G649 G648

G673

G698 G697 G696 G695

G694

G621

G650

G676 G675 G674

G699

G724 G723 G722 G721 G720

G677

G702

G727 G726

G508

G534

G562

G424

G509

G536

G563

G592

G395

G425

G537

G564

G593

G622

G538

G565

G594

G623

G652 G651

H311

H285

H259

H233

H366

H340 H339 H338

H312

H286

H394 H393 H392

F364 F363 F361 F360 F359 F358 F357 F356 F355 F354

I065 I064

I039

I014 I013

F362

I071 I070 I069 I068 I067 I066

I041 I040

I015

H446 H445

I072

I047 I046 I045 I044 I043 I042

I017 I016

H447

H422 H421 H420

I048

I023 I022 I021 I020 I019 I018

H449 H448

G567 G566

G595

G624

G653

G679 G678

H234

H208

H313

H287

H261 H260

H368 H367

G568

G597 G596

G625

G654

G680

G705 G704 G703

G598

G627 G626

G655

G681

G706

G731

G628

G656

G682

G707

G730

G657

G683

G708

G733 G732

G729

G684

H314

H397 H396

I024

H455 H454 H453 H452 H451 H450

H425 H424 H423

H395

H369

H343 H342 H341

H315

H289 H288

H262

H236 H235

H344

H318 H317 H316

H290

H264 H263

H237

H211 H210

H293 H292 H291

H265

H239 H238

H212

H187

H268 H267 H266

H240

H214 H213

H186

H162

H243 H242 H241

H372

H371

H370

H456

H431 H430 H429 H428 H427 H426

H400 H399 H398

H345

H432

H406 H405 H404 H403 H402 H401

H375 H374 H373

H346

H320 H319

H407

H381 H380 H379 H378 H377 H376

H350 H349 H348 H347

H321

H295 H294

H382

H356 H355 H354 H353 H352 H351

H325 H324 H323 H322

H296

H270 H269

H357

H331 H330 H329 H328 H327 H326

H300 H299 H298 H297

H271

H245 H244

H217

H192 H191

H165

H163

H123

H104

H220

H195 H194 H193

H168 H167

H147

H126 H125

H196

H169

H149 H148

H127

H108

H171 H170

H150

H129 H128

H107

H086

H080

H044 H043

H110 H109

H087

H075

H045

H023 H022

H090 H089 H088

H076

H046

H024

H001

H078

H172

H152 H151

H332

H306 H305 H304 H303 H302 H301

H275 H274 H273 H272

A056 A031 A008 AH A055 A030 A054 A007 AF A053 A029 A006 AE A028 A005 AD A027 AC A004

A AJ

AG A G

H005 H004 H003

H111

H091

H079

H049

H131 H130

H307

H281 H280 H279

H277 H276

H250 H249 H248 H247 H246

28AA A AA

H050

H132

H113 H112

H222 H221

H278

H252 H251

H225 H224 H223

H198 H197

H282

H256 H255

H253

H227 H226

H201 H200 H199

H174 H173

H254

H228

H203 H202

H177 H176 H175

H257

H231 H230 H229

H204

H179 H178

H158 H157 H156 H155 H154 H153

30CC 3 30 CC

H030 H028 H027

H114

H093

H092

H207 H206 H205

H180

H160 H159

H139 H138 H137 H136 H135 H134 H133

N15

H008 H007

H072 H073 H074

H183 H182 H181

H161

H141 H140

H120 H119 H118 H117 H116 H115

H094

H232

H143 H142

H122 H121

H100 H099 H098 H097 H096

H095

H053 H052 H051

H122B H122A

H102 H101

H064 H065 H066 H067 H068 H069 H070 H071

31DD

H032 H031

H063

H061 H060 H059 H058 H057 H056 H055

H054

H033

H010 H009

H102B H102A

H062

H042 H041 H040 H039 H038 H037 H036 H035 H034

H006

H063B

H062A

H021 H020 H019 H018 H017 H016 H015 H014 H013 H012 H011

A052 A051 A050 A049

A048 A047

A026 A025 A024

A003 A002

AB AA

A001

Bench Sections

Future Graves

Grave

Grass Path

After

We can work from various sources including:

Why is a cemetery map essential?

» » » »

» It is a legal requirement » Identify and/or sell pre-purchased graves » Enable the public, contractors, cemetery staff and ground staff to locate graves » Identify how much land is available to be used » Trees, drains and benches can all be mapped allowing you to manage the land effectively

Scans or photographs of original paper maps Excel or Word Diagrams Aerial imagery from UAVs or other specialist suppliers Surveyors CAD plans

» GPS Surveys If you have no usable maps we are able to help you source information we can use. We can also provide our clients with a register and map scanning service, as well as transcription service through our trusted partners.

The Modern Way to Commemorate Mausoleum

Burial vaults & chambers

Cremation memorials

Polywood TM recycled benches

Greenbridge Designs

With an emphasis on design,

Our state-of-the-art factory,

continue to meet the needs

function and ever increasingly

design team and support

of bereaved families by

on sustainability, many of our

facilities based in Evesham,

providing crematoria and

designs are now available in

Worcestershire, Greenbridge

cemeteries with quality

UK sourced stone and man-

is well placed to serve the

memorials, burial chambers

made materials, with work

United Kingdom using

and mausolea.

on our enviromental impact

its own modern fleet of

continously evolving.

fuel-efficient transport.

Creating a lasting legacy for loved ones and the planet Contact us to discover more info@greenbridgedesigns.com

01386 848908

greenbridgedesigns.com

The ICCM Journal | Winter 2023 | V91 No. 4

Accredited COTS & CTTS candidates Cemetery Operatives Training Scheme Courses July 2023 – September 2023 A - COTS 1 Health and Safety and the Burial Process B - COTS 2 Excavator Operation C – COTS 3 Controlling Risks to Health & Safety in Cemeteries Florante Anicete A Liam Baker A Andrew Baxter A Alex Baxter A B F Brian Bell A Alan Boland A David Borman A Steven Bowden A Ian Braidwood A Neil Browning A James Buckland A Kris Coleman A Robert Coombes A B Paul James Cooper A B Paul Duncan A B F Christopher Dyer A

Darren Evans A Robert Fox A B Nicholas Fox A B Louis Francis A B F Jim Hansford A David Hardman A Brian Henry A Darren Humphries A Stuart Jordan A Paul Legname A B Mark Levy A Dean Lewis A Gareth Lloyd A Ryan Lombard A B F Neil Mahon A B F Jon McGeehan A

F – Safe Use of Dumpers Jay Mullery A B F Sean O'Halloran A Karl Pettitt A Robert Price A Isaac Prichard A B F Mark Rainford A B F Colin Robinson A Shaune Rogerson A Simon Sheldrake A Mark Thompson A Patrick Tonge A Glyn Towler A Kristan Tuck A Philip Welford A B F Thomas Wood A

Crematorium Technicians Training Scheme - July 2023 – September 2023 Myren Berry Colin Binfield Fern Brooks Abby Culverwell Patricia Dowden Michael Goodwin Sarah Holohan Cameron James Jukes Colin Edward Kelly Jamie Kisler Aiden Stephen Lawrence Gordon Markie

Jack Parker Joseph Neil Parkin Joanne Readings Sam Richards Donald Robertson Jenny Sampson Deborah Tew Jed Thomson-Cramer Joanne Tiffany John White Amanda Ann Wigmore

Congratulations to everyone who achieved COTS and CTTS qualifications. With acknowledgement to all the local authorities and companies, listed below, who ensured that their employees, listed above, achieved recognised industry specific qualifications. Antrim and Newtonabbey Borough Council, Arun District Council, Bedford Borough Council, Brighton and Hove City Council, Buckinghamshire Council, Bury Council, Cardiff City Council, Cheltenham Borough Council, Eastbourne Borough Council, Enable Leisure and Culture, Greener Ealing, Harbour View Burial Ground – Tappers FS, Horizon Cremation (Cannock), London Borough of Lambeth, London Borough of Lewisham, London Borough of Southwark, Leeds City Council, Newcastle City Council, Pure Cremation Ltd, Stoke on Trent City Council, The Hurlet Crematorium, Warwick District Council, Wellingborough Bereavement Services Ltd, Welwyn Hatfield Borough Council, Wirral Council. The Institute provides training and qualifications that are fully accredited by recognised accreditation bodies. Both CTTS and COTS training and qualifications receive outside scrutiny and quality assurance verification by City & Guilds, Pearson and SBS. Such training and qualifications are available to all staff at all levels.

Go to http://www.iccm-uk.com/iccm and click on 'Training' for further information or contact the ICCM national office – email: enquiries@iccm-uk.com or tel: 020 8989 4661

The ICCM Journal | Winter 2023 | V91 No. 4

iccm photographic competition 2023 The ICCM Photographic Competition is kindly sponsored by EDGE IT Systems. This year a new category was introduced – a best environmental photograph. This category has been introduced in memory of our ex-President and much missed friend, Ian Quance. The annual photographic competition is designed to encourage members to take photos of cemeteries and crematoria that can be used on the cover of The Journal. The standard this year was exceptionally high, and the Board of Directors had a really difficult job in choosing their favourites. For both the General Category and the Environmental Category, the Board of Directors decided that two of the photographs should be awarded a highly commended, but that one was the outright winner.

The first highly commended award goes to Andrea Taylor of North Tyneside Council

The second highly commended award goes to Anita Fish of Wyre Borough Council

The winner of the Ian Quance Environmental Category of the ICCM Photographic Competition 2023 is Joeseph Sullivan of St Helens Council.

The winner of the General Category of the ICCM Photographic Competition 2023 is Brian Parsons

The first highly commended award goes to Diane Collett of Chesterfield Borough Council

The second highly commended award goes to Kelvin Bush of Keynsham Town Council.

Congratulations to everyone and thank you to all those that entered.

crematorium and abatement equipment - complete package from design to completed installation

100 % reliability forward thinking flexible approach for the long term 24/7 allround service

MAINTENANCE UK

IFZW Maintenance Ltd. Suite C, Huffwood House Huffwood Industrial Estate Partridge Green RH13 8AU West Sussex Tel.: +44 1403 713310 www.ifzw.co.uk info@ifzw.co.uk

The ICCM Journal | Winter 2023 | V91 No. 4

what's new for the iccm? Kicking off the convention for 2023 Martin Birch and Julie Dunk set out what’s ahead in the coming year and beyond; here is a transcript of their talk:

Let's face it, it's been a challenging four or five years, hasn't it? We've gone through one thing after another. So, what does the board do? We look at the organisation's work, at the operation, what the officers have been doing, the finances: - everything you would expect a board of directors of any company to do. The board works very closely with the officers.

There's obviously you as well, our members. We want to care for, support and assist our members. We want to make sure that your voices are heard. Now, any of you can contact any member of the board of directors, as well as the officers, all the contact details are in the back of the Journal. BUT we want to make it even easier for people to contact and discuss or raise any issues with the board. We want to carry out regular membership surveys and make sure that your thoughts are captured. And we want to do a lot of work on improving the way that we get information out particularly around the website and social media. And finally, we, as every other organisation, have got to look at the sector's impact on the environment. None of us here are naive enough to believe that burial and cremation are the best options for disposal in terms of the planet, but we have to work together with each other; we have to work with other organisations and government departments to make sure that what we are doing, is in the greenest possible way.

At the start of the year, we held a meeting and set out our strategic direction.

Julie Dunk Chief Executive

We will take a fresh look at the charter for the bereaved. We are also looking to update the ICCM policies, essential in the face of changes in the industry, the changes towards direct cremation and low-cost funerals and the impact that's having across the UK. We want to make sure that our members are prepared for that, and you've got the information that you need to be able to deal with those changes.

Our overriding aim is to make sure that you, our members, are properly equipped to do your jobs. We can't do your jobs for you. I know, that would be nice for some of you, to allow us to do that. And we'd like that, but we can't, we don't have the resources. But what we do have is the ability to give you the tools, the knowledge, the skills and the support, so that you can achieve what you want to from your role.

Martin Birch Chair of the ICCM Board of Directors. Here’s an overview about the work of the board, which will help set the scene for Julie’s announcements. The ICCM Board of Directors consists of 8 people. This includes the president and deputy president and the immediate past president. As you know, the board holds elections when vacancies arise. Each director is generally on the board for a period of three years. Some of us have been longer. The pandemic lead to a lot of the directors doing a longer stretch, but we are back now to elections, which will go ahead every year. As the current board comes to the natural end, any directors who wish to stand for re-election can do so. I would like to, at this point, thank Alan José, who is stepping off the board now, at the end of his three years (it’s longer than that because of the pandemic). Many thanks from myself and the rest of the board Alan, for all your input.

We will also want to make sure that we represent the sector at a national level, crucial if we're talking about changes in legislation. The ICCM must be there with the people that are making decisions, the politicians who are responsible for legislation, and that we interact with the other organisations, national and international groups, to make sure that our views and the views of our members are properly heard. Training and education are one of the mainstays of the Institute as they always have been; I would certainly not be here being able to speak to you if it wasn't for the ICCM training that was offered to me, too many years ago to mention now, but a long time ago. We will be reviewing the Diploma, reviewing the other training courses and making sure that we've got proper accreditations for all of the training that we provide.

Okay, so we're there for you to do that. And we trust that that aligns with what you want, what your purpose is, in carrying out your roles. And that really is to proudly look after the best interests of bereaved people. That's what the ICCM wants to do. We want to be able to do that and we want our members to be able to do that. I want to start with news some of you may not have heard. When the board set the strategic objectives, it's a big agenda, an awful lot to achieve. To do that, we needed a little bit of a restructure within the officer team. So, we created a Deputy Chief Executive post, to offer support to me, and to help lead the team through the challenges ahead. And I'm delighted that Mathew (Mat) Crawley is our new Deputy Chief Executive. We then have our wonderful technical services and Journal officer, Sofia.

Sofia, is one of the team dealing daily with enquiries. Also delivering training and is responsible for the production of the Journal. So, if any of you have ever got anything you want to write for the Journal, please do submit it. We're always very proud to produce things that you're proud of. So if you've had an open day, or you've got a charitable initiative, or you've got something going on, tell us so we can tell other members. One of the best things about the Journal for me is reading what you, the members, are doing. I think it's fantastic. I get inspiration from that, I hope you all do too. So don't be shy. Don't rest on your laurels. If you've got a good news story, then tell it and Sofia is your person for that. We've then got our amazing, Trevor. He's not on the hotline so much in terms of answering member enquiries, although he is getting roped into that more and more, Trevor just keeps things running for us. He's responsible for all our finances. So, when you get a membership bill, it's Trevor's hard work that has put that together. So please pay it. And Trev just keeps us all on track financially, as well as being an incredible support when it comes to IT. Some of us in the older generation are not so good at it as some of the younger people, and Trevor is always there to help us out. So he's a bit of an unsung hero. So thank you Trev, for all that you do as well. We then have Julie Darroux (previously Callender). So it gets a bit confusing because there's quite a few Julie's! Julie is our administration officer and again like Trevor just came keeps things going behind the scenes. She deals with your training enquiries and provides administration support. We then have Martin Clark, who's our COTS Manager. He works so hard. He's out all week, every week, delivering training to cemetery operatives, and does an amazing job. If you ever have any grave digger training, it will be Martin that comes out and delivers that. Finally we then have an honorary officer Charles Ward, our solicitor. And I can't tell you what a great help it is to have Charles on board. Sometimes we need an expert opinion. We have an amazing team. I'm very lucky to work with such dedicated colleagues. And you know, every day going to work is a pleasure. And would you believe it? I know we all look quite young. But to your, but between us we've probably got over a century of experience in cemeteries and crematoria. We've got lived experience. We've been there. Most of the issues that you will face, one of us will have experienced it too. Despite having all that knowledge and experience, we know there are some gaps in our own skills. And because of that we have bought in expertise, we recognise that we needed some help. And so we brought in a company called Flourishh headed up by Carole & Ian Henderson. With their help we took a hard look at what we are doing now and where we want to be. One of the most interesting exercises that I found incredible was we had to write an obituary for the ICCM. And I'll tell

The ICCM Journal | Winter 2023 | V91 No. 4

you what, that doesn't half focus your mind! We had to project ourselves 20 years in the future and write our own obituary. That is weird, but it does make you think, it was a really useful exercise. From all the brainstorming, the navel gazing, the wonderful support from Carole & Ian we came up with a new vision: To be the number one organisation, ensuring all bereaved people receive great service. It's a no brainer, isn't it? That's exactly what we should be and we want to do. And from that vision, we then crafted a new mission statement: Championing the needs of bereaved people, by influencing legislation, encouraging dialogue, and empowering bereavement professionals to achieve great things. How are we going to help you do that? There’s a lot going on. We've been through the pandemic, we're about to go through a Law Commission review of burial and cremation law. We've got new disposal techniques coming on, we've got Resomation, composting, all sorts of things going on, we've got the environment, which we have to embed in everything that we do. So, with Flourishh, we've put together a public relations strategy to raise our profile. Thanks to Maria Bailey, our PR lady, I appeared on BBC Radio 2’s Jeremy Vine show. This followed her press release she circulated to lots of newspapers, asking people to think about the types of memorials that they leave in cemeteries and crematoria. And you know, what I'm talking about. We want people to be more environmentally conscious. We want to reduce the number of plastics that are used, we want to stop glass, and pottery being left because that causes us hazards. We wanted to open that conversation. So, Maria, got us an article in the Times - in her first week! From that article in the Times, the

The ICCM Journal | Winter 2023 | V91 No. 4

Jeremy Vine show invited me on to talk about encouraging people to leave environmentally friendly tributes. We've had some good feedback from that as well. So you know, brilliant, we've already raised our profile, and the PR effort continues. The ICCM is going to be the go-to organisation for talking to media, for talking to government. How else? We're going to have a new website, but not just a website, it's going to be a membership portal. And it's going to be lots of resources on that portal for you. So, the idea is that you as a bereavement professional, will be able to access the portal at any time on any device. You’ll be able to search for answers to all your questions. The answers may be in video form or text with pictures or both. There will be on demand (video) training courses covering a wide range of topics in addition to our current training provision.

There'll be a community hub where you can connect and network with colleagues across the country. We're going to have a fresh look at the Journal. An updated logo - it's not going to be a radical change. We are embracing our heritage, we've been around since 1913 so it'll be recognisable as ICCM. But we'll have a fresh new look. As Martin said, the environment has absolutely got to be at the heart of what we do. We'll be looking at all our policies, our education and our training. And bearing that in mind. The other important thing, as Martin said is that we need your feedback. So we're going to introduce an annual survey of members. But you don't need to leave it a year before you contact us. It's your organisation, we need to know what you think. So please let us know. Try not to be rude, but you know, be constructive! But it is important that we hear from you. So if you've got comments to make, critical or otherwise, then please do get in touch. We need to know that we're providing you with the services that you need. Martin Birch & Julie Dunk

The ICCM Journal | Winter 2023 | V91 No. 4

in touch - up north From the outside looking in or our app..etite? First of all, I hope every member can enjoy a relaxed and happy Christmas. It will have been another strange and eventful year for us all – we’ve had a Coronation, nearly won a football world cup and there are still COVID signs up in places and the darn thing is here to stay. For something a bit different, we know about cemeteries and crematorium – it is the business we’re in – strangely enough, but how are they perceived from the outside? We can look at it in all kinds of ways. How about the way that most of us spend FAR FAR TOO LONG doing? -yup on the phone with an app. So I’m not accused of any bias and complaints to the Editor, I am aware of various fruit based media stores that you can get apps from, however, as a carnivore I’m going with Google’s one for this - the Play store. And asking it to search for “cemetery”. Here’s what it found as the top 3 – 1. 2. 3.

Find a grave – Ancestery.com’s app to search for memorial and burial records worldwide Gravez – an app to locate and navigate for cemeteries in Israel Idle Mortician Empire – here we go

I’m not sure what I expected but no. 3 brings back memories of Sim City and Roller Coaster Tycoon from the early 1990’s. So if these are people’s cemetery simulation apps what on earth is it like? Well with Mortician Empire, you start with suddenly running a business and then a couple appear who I guess have lost a relative. You need to hire a receptionist to talk to them. Then its straight to getting an embalmer. They come out, collect a body, that’s obviously decaying badly, fix it up and then it’s in a coffin and we’re off to the cemetery. We get some pall bearers - they get to the cemetery, then dig a hole and in goes the coffin. The mourners weep and it’s all done and after a moment, a headstone appears! Then the whole thing begins again, the people keep dying, the whole process stacks up and you have queues of the deceased, queues of families and as long as you upgrade the mortuary and all the staff, more money. After a while the graveyard fills up. No worries it regenerates, and you can reuse the space.

There’s obviously a very good body disposal system in there that we don’t know about to free up all the space in record time and they take the memorial’s down really quickly to re-use the space – wishful thinking or a precurser to the real future? After a few minutes play, its safe to say that it doesn’t exactly reflect things for cemeteries in a good light – I know its just a game, as Hospital Tycoon is, but wow – it’s a bit brutal. You can get a cremator a bit later on, after you’ve made more money and helped the community – the mayor thanks you for that. In addition, if you have a celebrity funeral then its more money for you to keep updating and racking the cash in – someone cue Jessie J’s song on from 2011. So how about “crematorium” as a search? We get Idle Mortician tycoon first, then Mortician Empire, which appears to be the same game under a different name and finally Find a grave. If you try “cremation” itself - the only new one in the top three is Casper Cremation – which is a Massachusetts app to help people plan a low-cost funeral with all the paperwork – its also rated 3+ on the age and difficulty scale. I suppose it’s not that surprising that if we try a general search, we get general results and some relevance and lots of irrelevance. There will be more relevant things and I’ll try and hunt some down. Still got a bit of time to spend and want to relax you can try good old “death”. Yes, this gives you Idle Mortician again, but also enough zombie-based survival games and a few death puzzle games to keep you going. Definitely gives you a slightly different view to our sector and a far less serious way to end the year - enjoy and best wishes to all. Trevor Robson ICCM Finance and IT Manager

The ICCM Journal | Winter 2023 | V91 No. 4

west wiltshire crematorium's open day A Day of Community Involvement and Generosity West Wiltshire crematorium recently held its first open day since the COVID pandemic, an event that not only welcomed the local community but also exemplified the spirit of giving back. The occasion showcased the crematorium's dedication to supporting various charities, allowing attendees to learn about the cremation process and explore memorial options while raising funds for incredible causes. One of the highlights of the event was the remarkable fundraising made by Orthometals, a recycling company specialising in metals derived from the cremation process. Through contributions from Orthometals and the sale of raffle tickets, an impressive £540.00 was raised for Dementia UK. In addition, Orthometals and the compassionate attendees raised a further £520.00 for Macmillan Cancer Support, demonstrating the power of collective goodwill for vital causes. Creating events like this highlights the crematorium's commitment to being an integral part of the community. Over the years, the crematorium has orchestrated a series of engaging events that unite the community, fostering a sense of togetherness. Not only do these events help educate the public about the cremation process, memorial options, and the importance of giving back, but they also serve as platforms to support charities that are making a significant difference in people's lives. During the open day, a representative from Orthometals provided unique insights into the metal recycling process from cremations. This demonstration shed light on how this recycling initiative generates funds that are annually donated to various charitable organisations. It emphasized the power of repurposing materials for a noble cause, promoting sustainability and community support. Attendees also had the opportunity to join guided tours of the memorial grounds, offering a serene experience while highlighting the diverse memorial and ashes options available. The memorial stand provided comprehensive information, assisting individuals in making informed choices regarding their memorial preferences. To demystify the cremation process and answer any inquiries, the crematorium conducted informative crematory tours. These tours played a crucial role in dispelling any misconceptions while ensuring that attendees were well-informed and at ease with the process. In addition to the educational aspects of the day, attendees were treated to tea, coffee, cake, and nibbles as part of the Macmillan coffee morning. The warm and inviting atmosphere encouraged conversations and connections among community members, further strengthening the sense of unity and cohesion. Adding an exciting element to the event, a motorcycle hearse was on display, showcasing a unique and distinctive aspect of funeral services. This display provided a glimpse into the various options available to commemorate the departure of a loved one. West Wiltshire crematorium's open day was a day to remember, emphasizing the importance of community engagement, giving back, and honouring loved ones. It was a testament to the crematorium's ongoing commitment to supporting charities and being an active, caring part of the community. The success of this event sets the stage for future endeavours, continuing the legacy of compassion and generosity. Lucy Derrick

company news

The ICCM Journal | Winter 2023 | V91 No. 4

Don’t leave GRAVE safety to chance.

Teleshore

Every year people are killed or seriously injured by excavation collapse. The HSE has increased its expectations of safety measures when working in and around It was great to speak with so many members at the -ICCM find out excavations don’t letConference yourself be onand the wrong side of the law. from our peers what is happening in our industry. You are now required to take ‘all practicable steps’ to prevent ground collapse - and the rules apply

equally to graves as they doand to excavations on construction sites. These events provide such a wonderful opportunity to network the conversations we have are often thought-provoking – it’sInnot uncommon for us to get back to Teleshore HQ and start brainstorming solutions wet, wintry weather conditions, is your shoring equipment operating correctly and is it sufficient to some of the problems we’ve had described to us! for your needs? We are the UK’s leading experts on grave shoring solutions and cemetery safety - contact us for advice on

This year, we presented to you on all things grave safety hopefully you all enjoyed and found insightful), covering soil appropriate grave (which shoring solutions today. condition assessment, appropriate shoring selection and a reminder to not leave safety to chance – we never want to see anyone needlessly injured from soil collapse. As you plan your winter risk assessments, we hope you keep our advice in mind, and would like to remind all ICCM members that we are always happy to answer questions and help to troubleshoot tricky cemetery scenarios with you.

Plotbox PlotBox appoints Executive VP of Operations. As PlotBox continues its growth journey, it is thrilled to see Asim Mirza take on his new role of Executive VP of Operations. Hydraulic shoring

TELESCOPIC shoring & Cover

SPEED Braces

With an impressive track record in customer experience and enterprise-wide digital transformation, Asim joined the PlotBox Leadership team almost two years ago, during which time he has led on all delivery, implementation and professional services functions globally. Sean McAllister, PlotBox CEO, commented, "Asim has played a key role in our growth, in terms of both revenue and headcount, and he will continue to support the strategic direction of PlotBox, shaping the future of our company and driving operational excellence across all our regions." Asim Mirza, PlotBox Executive VP of Operations said,

"I am delighted to take up this new role and will continue to drive innovation and excellence in PlotBox and for our customers. It is an exciting time for PlotBox and we’ve a great team in place to deliver on our strategic objectives as we look ahead to 2024 and beyond.’’ YEARS SERVING THE INDUSTRY

To learn more, visit: www.plotbox.io

TRUST IN TELESHORE - THE UK’s LEADING EXPERTS IN CEMETERY SAFETY. welters® welters® strive to offer a wide range of Made in Britain materials and finishes to our customers and throughout our product range. Q1 2023 Teleshore Inside Cover and Double V2.indd 2

We continue to develop and master manufacturing techniques to achieve the desired effects. The memorial orb pictured demonstrates our ‘aged’ stone which is most effective when used to manufacture our orb, boulder and standing stones ranges. Watch this space for news of our new ‘Border Stone’ range coming soon. We welcome all enquiries to admin@welters-worldwide.com or via our website (www.welters-worldwide.com) which contains information on all our products and services.

19/01/2023 12:07

The ICCM Journal | Winter 2023 | V91 No. 4

ne branch meeting stockton-on-tees crematorium It was the first visit to Stockton on Tees Crematorium for many of the branch members and a big thank you to Darren Robinson and everyone at Stockton for agreeing to host the meeting. Stockton crematorium is one of the newest local authority crematoria in the north east. The meeting was kindly sponsored by Gem Precast, and Clive Billingham welcomed people along. Members discussed a number of items on the meeting, covering coffins, burial rights and memorials as well as having a chance to have a good catch up and network. Trevor Robson gave an update on all ICCM matters and the branch discussed the recent news on Resomation from the Co-op. Members agreed it was an option and a number of Resomators are expected to appear in the north east, although the demand for this new technology is low as it is still in its infancy. Nicky Raine from Sunderland highlighted issues with reaching carbon neutral by 2040 – an ambition of Sunderland city council. The plan does not involve being zero carbon but instead balancing the environmental impact, which is a concern for local authorities. The north branch welcomed the idea of a WhatsApp group for problem solving and sharing proposed by Christine WalkerKelley, which has since proved very useful for quick queries. Managing the growing trend for wider coffins/caskets was discussed and the implications for this for cemetery planning and accommodating the wishes of the deceased. Issues with memorial management plans were also highlighted, particularly interesting relationships between the local diocese and local authorities and who should foot the bill for their maintenance. Selling burial rights in advance of needs is also a matter of concern for several authorities as space dwindles. Tim Viney from AG International Ltd then went on to give us an update regarding their current project in relation to mapping Church of England churchyards and progress so far – Cumbria and Cornwall have been mapped and the project is rolling into Exeter next. Clive Billingham from Gem precast/ Greenacre Innovations Ltd was up next, who gave a brief presentation on services that they provided in relation to their company. He was delighted to be attending and be able to hear more customer needs first hand to take back and work on solutions. Graham thanked everyone for their attendance and the meeting then moved onto lunch. Following this Darren and his staff gave members a tour of the site and the fantastic grounds that it occupies. The weather held off just long enough for everyone to tour the whole site before it reminded us we are in the north east and return to the lovely British summer. Graham Harrison Bereavement Services Manager & Registrar

The ICCM Journal | Winter 2023 | V91 No. 4

iccm welcomes new deputy chief executive Following an internal restructure in August 2023 and a successful subsequent recruitment process, the Institute of Cemetery and Crematorium Management are delighted to announce the appointment of our former Technical and Member Services Officer, Mathew Crawley, to his new position of Deputy Chief Executive. Mathew will be no stranger to many members and industry professionals having joined the ICCM as a full time officer in June 2017, having left his position as ICCM Deputy President in the same year, to take on the Technical and Member Services Officer role full-time. Prior to this, Mathew had gained extensive knowledge and lived experience of both cemetery and crematorium management during the preceding 20 years, having left his position as a funeral director to work in both the private and public sectors for companies and local authorities the length and breadth of England including the Westerleigh group alongside Colchester, Walsall, Harrogate and Salford Councils. Mathew has always been conscientious to the needs of bereaved people and those providing essential services to them, throwing himself wholeheartedly into finding different avenues to promote an improved bereavement journey for them wherever possible. Such initiatives have included raising around £50,000 for various bereavement charities such as Scottys Little Soldiers, Winstons Wish and Survivors of Bereavement by Suicide, the latter of which he has served as an Ambassador for the last 3 years. More recently Mathew’s endeavours have included attaining a Masters Degree through the University of Northampton and currently working towards his PhD in policy and practice through the Centre of Death and Society at Bath University. Through these academic undertakings, Mathew hopes that he will be able to build on the works already undertaken on providing statutory bereavement leave and clarity regarding ‘Direct’ funerals, in order to again assist bereaved people and the ICCM membership. ‘I am massively encouraged by the direction of travel that the ICCM continues to embark on to promote the highest quality services that we can as the people that are entrusted to look after those navigating their own personal bereavements’ says Mathew. ‘Through an inclusive, active membership and a forward-thinking Board of Directors alongside ICCM officers who all wish to go above and beyond in this pursuit, the future looks bright and I cannot wait to be a part of this journey in my new role’. We are confident that Mathew will continue to build on his good work in his new role and wish him all the success for the future on behalf of the ICCM and our members.

To find out how to advertise in the Journal, please visit the ICCM website at www.iccm-uk.com, or email sofia.allana@iccm-uk.com

The ICCM Journal | Winter 2023 | V91 No. 4

and I would walk 500 miles or 50 miles around greater manchester in 2 days Officially launched at the ICCM Learning Convention the Greater Manchester bereavement service managers are doing a walk around the 10 authorities in Greater Manchester calling into a cemetery or crematorium in each one. This will take place on the 7th and 8th December during National Grief Awareness week and covers a distance of 50 miles. The aim is to promote awareness and raise money for two charities we work closely with. Andy’s Man Club, a national men’s mental health charity that aim to provide peer to peer support to men over the age of 18. See www.andysmanclub.co.uk for more details and Once Upon a Smile, a charity that provides support to bereaved children in the Greater Manchester area. See www.onceuponasmile.org.uk We have been fortunate that a number of our suppliers have agreed to sponsor legs of the route which has given us an unbelievable start and we are really grateful to each and every one of you. Details of our sponsors will appear on our social media along with updates on our progress. Please let us know if you wish to join us on the walk at any point – you will be most welcome – especially if you can offer piggy-backs! Please follow us on Facebook at: GM Bereavement Services 50 mile walk for updates on training and to be able to track us on the walk. Donations can be made by following the link below or scanning the QR code. www.justgiving.com/team/gmwalk

DAY 1 = 25 miles Start at Bury Cemetery BURY to Tonge Cemetery Bolton to Tyldesley Cemetery WIGAN to Peel Green Cemetery Salford to Stretford Cemetery Trafford finishing at Southern Cemetery Manchester

DAY 2 = 25 miles Start at Southern Cemetery Manchester to Mill Lane Cemetery Stockport to Dukinfield Crematorium Tameside to Hollinwood Crematorium Oldham finishing at Rochdale Crematorium, Rochdale Dave Jennings & Barry Ellis

The ICCM Journal | Winter 2023 | V91 No. 4

memorialising a national hero The Columbaria Company's very special conference tribute From my experience, albeit limited, of exhibiting at conferences, I know the days are long and tiring. A large amount of patience is essential, as well as a comfortable pair of shoes! This is precisely why the idea of creating a piece of artwork appealed to me – it would keep me out of trouble and hopefully, give the visitors something to talk about. We decided that a portrait would be an eye-catching subject. Musing that it would need to be somebody in the public eye, instantly recognisable. A national treasure even. Paul O’Grady fitted this description to a tee. He may have started his TV career as a working-class scouse drag queen; making thinly veiled jokes about ‘being on the game’, but he became a widely loved personality. A household name up and down the country. Whether camping it up, or championing the cause of the underdog, he’ll be sadly missed by a great many people. Paul O’Grady was a man who never shied away from the unusual, the brilliant or the downtrodden. He was a man worth memorialising. As memorial masons, our passion is paying tribute to the brilliant men and women who have left us behind. Thank you, Paul - for your time on this earth with us and we hope you like our piece. To those of you who stopped to chat at the conference, it was lovely to meet you. Thank you so much for all the kind comments. And no, I haven’t finished it yet!

Alan Clough Creative Designer, The Columbaria Co.

tales of a cemetery registrar Is it spring? As we move through dark days Remember the sun. As you stand watch on the bereaved Remember your living. As you see the tears fall Remember they stop. As you hear their laughter Remember your smile. As you sense the rain fall Remember it will pass. As you feel cold in your bones Remember your flask. As you return to your office Remember your team support. As you leave for the day Remember you did your best. By Anita Fish

The ICCM Journal | Winter 2023 | V91 No. 4

polishing a gem……….. With the funeral industry rapidly evolving post the UK wide pandemic, part of Paisley’s heritage at Paisley Woodside cemetery and crematorium has seen a very impressive makeover of both the site, chapel, and general facilities. Memoria, who own several memorial parks across the country, have taken this famous old site under their wing and undertaken a large-scale internal makeover of the site leaving the exterior with its baroque elegance whilst improving the interior and adding modern options to ensure that this 85-year-old facility continues to be a preferred destination when saying goodbye to our loved ones in the local community. The modernisation has been carefully thought out and Memoria have overseen the work to ensure it meets the needs of the modern traditional funeral. The need for a cemetery in Paisley was first muted in 1845 and following several meetings and consultations, Stewart Murray, Curator of the Glasgow Botanic Gardens was appointed to oversee the project. Situated on a low-hilltop position between Woodside House and Ferguslie House, the “garden cemetery” extended to just over 20 acres. Murray’s design was greatly inspired by the earlier garden cemetery at the Glasgow Necropolis of 1832, which took its inspiration from Pere Lachaise, the first hilltop garden cemetery in Paris. By 1938, cremation was becoming very much more common, and the addition of a new crematorium designed by renowned Paisley architect, James Steel Maitland, was opened on 28th October of the same year. With the latest, but then very innovative cremators supplied and installed in the crypt of the building by John F Askam Ltd from Birmingham, a company that were commissioned to install at every influential facility, nationally. The very first cremation was the late George Jephson and took place on 9th November 1938. The total cost of the Memoria Paisley Woodside development was £9,603 16s and 4d. By this stage the cemetery itself had already taken shape significantly and such local nobility as Dundas S Porteus Esquire had started what would turn out to be several Mausolea additions to the already increasing number of important burials and memorials across the cemetery. Such eminent names as Sir William Arrol and Dr James Kerr and famous local families such as The Coats, Glen-Coats, Abercrombie, and Polson were well-known Paisley names that were already part of the cemetery’s fabric. By 1996, all 20 acres of the memorial park were already utilised, and the site was now seeing over 1,700 burials and cremation services annually. In 2019, local funeral directors Fosters took over the site for a short period before selling the facility to the Memoria Group in January 2023. This famous local landmark will now operate under the name, MEMORIA PAISLEY WOODSIDE MEMORIAL PARK & CREMATORIUM but the history and tradition of the site will continue to be celebrated. The makeover that was completed on 4th September 2023 was carried out by locally based contractors Abercorn Builders Ltd and quickly followed on October 15th by an 85th anniversary event where local funeral directors and local people were invited along to see the improvements for themselves. Alexander Stoddart, who is the Kings Sculptor in Ordinary in Scotland, provided tours of the cemetery and shared his engaging stories and vast knowledge of the cemetery and some of its most famous monuments. There was also an exhibition of the site’s history and an afternoon tea for everyone attending. This month on Monday 11th December at 6.30pm Memoria Paisley Woodside are holding a service of remembrance in association with the Erskine Veterans Care Home. At this event, local people can come along and remember at what can be a difficult time of year for many families that have recently lost loved ones and friends. The names of these will be displayed on the newly installed plasma screens whilst candles are lit in loving memory. For full details of the changes and events please go to www.paisleymemorial.co.uk or call the site on 0141 889 2260. Frank Meilack Community Engagement Director

The ICCM Journal | Winter 2023 | V91 No. 4

creating a buzz in your cemetery The Parish of Hound, which covers Netley Abbey & Butlocks Heath is in the Borough of Eastleigh and lays in between the City of Southampton and the Isle of Wight. We have an electorate of 5,509 and our parish has around a mile of waterfront where anyone can watch all the shipping movements each day. The Council took over the burial ground from the Church of England in the early 1960s and the burial ground contains St Mary’s the Virgin church which dates back to the 13th Century. Thankfully, the Church of England still own, manage and run the church, however we look after the maintenance of their burial section. The current burial ground is now nearly full and thankfully during the 1980’s, council members purchased a field directly behind the current burial ground to allow us to extend in future years. We worked with the CDS Group, who assisted us with the design, planning and groundwater risk assessment and we gained planning permission in September 2020. As the burial ground borders a nature area and fields, we were very keen to enhance the ecology and biodiversity of what has always been primarily an open field. We worked with the Tree Council who very kindly provided a grant to thicken up the hedgerows around the field and also trees to plant throughout the field. A ‘natural road’ of clay and stone was part of the planning, so that we were not adding anything unnatural into the environment. We appointed a local groundwork company who installed the road during the Autumn of 2021, and they also cleared an old fence that had become overgrown with weeds and shrubs that separated the current burial ground from the new section. As part of our plan, we left 1m either side of the road as we planned to plant flowers in between the trees. In February 2022 we arranged a public planting day where we invited as many residents as possible to come and plant some of the 1200 hedgerow whips. We had a turn out of about 200 over the day and held a separate session with the local pre-school children who came along and planted their own section. We then planted 72 trees a few days later with assistance from the Tree Council and the contractor who had installed the road. Our estates team had a busy summer during the extended heat to ensure all of the whips and trees were kept watered and we were very happy to only lose 3 trees and a handful of whips. During the late Spring, we also seeded with a mix of wildflower seeds, a large section next to a small ecological area that we had decided to keep at the beginning of the planning process. The reptile report that we had commissioned, showed that it had a healthy number of slow worms (16), a couple of grass snakes were recorded along with a plethora of smaller reptiles and insects. It had always had a good history of birds nesting, so it was really important to us to retain this area. Continuing with our plan during October 2022, we held a spring bulb planting session on the strips next to the road with the local scouting group, the pre-school and some of the local Women’s Institute ladies. We planted over 1000 bulbs so that from early to late Spring we would have a nice selection of flowers. In late March 2023, we seeded the strip of land that the fence had been removed from with a different mix of wildflowers seeds. We were delighted that from March through July, we had a glorious mix of bulbs that flowered and then a 3-month window of wildflowers that attracted both humans, animals and insects. As the extension field is not currently being used - it is probably 5 years away from being required - it will allow the whips and trees to become semi mature, the plan is to only cut the grass in it twice per year. By allowing the grass to grow to meadow length this year, it attracted deer as well as other wildlife and we just maintained a walking path around the perimeter. The general feedback has been overwhelmingly positive on the plan, groundworks and the biodiversity enhancements to this field. We have had some great support from CDS, the Tree Council, our local groundwork contractor who went well above the tender scope and of course the public who have both been supportive and involved in public planting days. David Nevin Clerk & RFO, Hound Parish Council

The ICCM Journal | Winter 2023 | V91 No. 4

hidden histories at keynsham durley hill cemetery A special event for Heritage Open Days 2023 Keynsham’s Durley Hill cemetery is a peaceful Victorian resting place which hides a very special secret. Beneath the ground lies a major archaeological site – one of the most spectacular Roman buildings ever to have been discovered in Britain. In September, for the very first time, Keynsham Town Council opened the cemetery to visitors as part of Heritage Open Days, England’s largest festival of history and culture. On an autumnal Sunday morning, guests joined our staff and volunteers in the cemetery’s unusual mortuary chapel to learn more about the site’s history. Exhibition boards told the story of the chapel and its architect Charles Edward Davis, who is probably more famous for his discovery of the Roman Baths. The original funeral bier, used by the workhouse until the 1920s, took pride of place in the exhibition space. Other panels provided information on the excavation of the Roman remains in the 1920s, with photographs and original documentation from that fantastic discovery. Visitors could also have a go at designing their own floor tile patterns and learn how to make a ceramic lamp based on an original Roman design. Maps were also displayed, showing the location of the several First World War and Second World War graves that can be explored in the cemetery, with information on some of the local people who lost their lives in those conflicts. The town council team was also joined by the Avon Wildlife Trust Keynsham Group, who led wilderness walks around the cemetery and provided the opportunity for visitors to come face-to-face with moths which had been trapped on the grounds the previous night. Our young visitors had the opportunity to guess why resident moths have such curious names as ‘L-Album Wainscot’ and ‘Angle Shades’. It was a pleasure to host so many visitors of all ages, many of whom had lived in Keynsham all their lives and had never visited this hidden gem of a historic site before. We welcome anyone to come and visit our beautiful grounds any time – they are open to the public weekdays and weekends, with an attendant usually on duty Monday to Thursday 8am-4pm and 3.30pm on Fridays. Vivienne McDonnell

The ICCM Journal | Winter 2023 | V91 No. 4

a space to reflect Lea Fields crematorium is proud to present its brand-new brochure for families considering a service or memorial in West Lindsey. The brochure, ‘A space to reflect’ contains information on the facilities, services, site map and memorial options available to those who need it. The aim is to help guide families through the difficult process of saying goodbye and give reassurance that loved ones will be taken care of at this special place in Lea. On the front cover of the brochure is the beautiful building, set in its peaceful hillside location, which provides a calm and tranquil space. The team at Lea Fields receive a lot of enquiries from people wanting to know more about the services on offer especially from people who are keen to attend the open days to find out more. The team are delighted by the interest the brochure has garnered and have already distributed more than 200 copies to funeral homes to help families make informed choices. The facility, which is owned and run by West Lindsey District Council, is the only facility in the district. Councillor Emma Bailey, who represents the Lea ward, is thrilled with the design of the brochure and what it means to families going forward. She said: “The Lea Fields crematorium brochure not only showcases the brilliant work the team do, but also the services and beautiful memorials they offer. They are a hard-working team who are committed to maintaining a high standard of customer care and this is reflected in this new brochure.” Deborah Balsdon, crematorium manager at Lea Fields crematorium said: “We are delighted with the result and believe that families will find the brochure useful. It’s important people have access to helpful information regarding our services and memorials to help make informed choices. We aim to have an electronic copy uploaded on our website in the near future. “We appreciate that this is not a topic that people like to discuss, but we are a dedicated and passionate team who are committed to delivering the highest of standards and are always willing to help wherever possible.” “You can phone 01427 676500, email crematorium@west-lindsey.gov.uk or visit Lea Fields, if you have any questions or wish to request a brochure.” Katie Smith, Communications Officer

Eimer wins a good funeral award Eimer Duffy of FIT Social Media who provides social media and digital marketing consultancy and training services specifically for Funeral professionals has won the award for "Best Innovative Product/Service for the Funeral Industry 2023". The Good Funeral Awards is an annual event hosted by The Association of Green Funeral Directors where they focus on eco-friendly products and services for the Funeral industry. Eimer is a member of the ICCM and writes articles for our journal and to celebrate she would like to for the month of January 2024 give ICCM Members a free audit of their online presence. To avail of this go to www.fitsocialmedia.co.uk and “book a call” with Eimer.

The ICCM Journal | Winter 2023 | V91 No. 4

Visitus us at atwww.granart.co.uk www.granart.co.uk – Call us Visit Info@granart.co.uk Visit us at www.granart.co.uk –– Call Call us on on 01298 01298 814 814 899 899 – – Email Email us us Info@granart.co.uk Info@granart.co.uk Visit us at www.granart.co.uk – Call us on 01298 814 899 – Email us Info@granart.co.uk

Visit us at www.granart.co.uk – Call us on 01298 814 899 – Email us Info@granart.co.uk

Granite Granite Towers Towers Towers •• Granite Granite Towers Towers ••• Granite Towers ••• Granite Towers Granite Towers Granite Towers ••• Memorial Kerbs Memorial Memorial Kerbs Kerbs •l• Kerbs Memorial Memorial Kerbs KerbsKerbs ••• Memorial Memorial Kerbs Memorial Kerbs Ash Vaults •Vaults Ash Ash Vaults Vaults •lts • Ash Ash•••Vaults Vaults ••• Ash Ash Vaults Ash Vaults Columbaria Columbaria Columbaria aria •• Columbaria Columbaria ••••• Columbaria Columbaria Columbaria • Photo Plaques Photo Photo Plaques Plaques •laques • Photo Photo Plaques ••••• Plaques Photo Plaques Granite Towers Photo Plaques Plaques • Photo Local Stone Local Local Stone Stone •one • Local Local Stone Local Stone Memorial Kerbs •••••• Stone Local Stone Local Stone Benches Benches Benches Benches s•• Benches Benches ••••• Ash Vaults Benches Benches Plaques Plaques Plaques Plaques •• Plaques Plaques ••••• Columbaria Plaques Plaques Carvings Carvings •••• Photo Plaques Carvings Carvings s•• Carvings Carvings Carvings Carvings

Granart_ltd

Granart_ Granart Granart_ltd Granart_ltd Granart_ltd Granart_ltd Granart_ltd

• Local Stone Granart - making memorials for over 30 years Granart_ltd • Benches Granart Granart making memorials for over 30 years -- making memorials for Granart over 30 years Granart Granart making making memorials memorials for for over over 30 30 years years Granart making Granart Granart memorials making making memorials memorials for over 30 for for years over over 30 30 years years • Plaques • Carvings

The ICCM Journal | Winter 2023 | V91 No. 4

raising business profile How Nene Valley Crematorium is engaging the community Creating an environment that is welcoming, inclusive and a place that memories are made and then later fondly remembered, is at the forefront of the events and memorial offering at Nene Valley Crematorium. It is known that if a place resonates with a person, they are more likely to use the services, lease a memorial and support the venture going forward. So how do we create this in a crematorium that has only been open for seven years and what are the factors to consider? We know that a key factor for success happens after what we affectionately refer to as the “day job”, (after the funeral and cremation has taken it to place). It is the final resting places, memorials and beyond aspect of a journey that really gives us a sense of comfort. Spending considered time, prioritising budget spend, and collective energy from the team to provide a garden of remembrance that is right, including individual themed gardens within, creating gardens within a garden concept has been the foundation for success. The meaningful planning includes carefully chosen plants and tree varieties with bereavement connotation names, and symbolism - coloured themed planting complements, alongside evident horticultural and grounds keeping care means there is a solid base to build upon, providing a special place for all to visit. Once nature had delivered, the foundations of a beautiful garden in place, people needed to know about it, and even though Nene Valley crematorium has been open for 7 years, it is known that some Wellingborough residents don’t know of its existence. Choosing a final resting place for a family member or friend without knowing they can, or a tour of

the facilities will continue to mean that inevitably people miss out on choosing us – face to face communication with all user groups are planned by the reintroduction of personal visits and users group meetings for funeral directors and their Tree of Life water feature for the new ceremony leaders, Sensory (memorial) Garden and an expansion on community engagement by enhancing events for people, such as celebration and seasonal remembrance ceremonies, and a variety of engaging activities between these celebration and seasonal times. An increased presence on social media has allowed the use of imagery and ‘as it happens’ content to engage and interact with the community, of which the crematorium space is now part of. Alongside this, holding events and sharing the workings of a crematorium has become a key theme, such as open days and official memorial garden openings have really helped to continue raising the business profile. The open day is a showcase event, allowing members of the community to dispel common myths and learn more about options, choices and provision offered. Working in partnership with professionals within the profession and local organisations that reflect the company’s values, including nature and wellbeing, support such an event. At the most recent open day, 26 exhibitor stands and displays from funeral directors and ceremony leaders to florists and wake venues provided much interest for everyone.

Left to right, Tracy Lawrence, (Manager & Registrar) Julie Carter, (Assistant Manager) Phill Castree, (Business Cover/Support) Richard Porter (Operations Manager) Dean Peach, Groundskeeper, Colin Kelly, (Operations Assistant) Cameron Menzies, (Acting Head Gardener) Councillor Barbara Jenney, (Chair of North Northamptonshire Council) Councillor Tom Partridge-Underwood (Director) and Councillor Paul Bell, Chair for the Board of directors, present but not pictured.

•

A local café set up a pop-up version on the day serving tea and coffee to visitors and a local bagpipe player added to the atmosphere.

•

The day invited the whole family to attend, so to meet their needs, activities aimed at all were on hand. A large paper mâché Red Kite bird, part of the crematorium’s branding, allowed visitors to remember a loved one by writing a name or message on a feather and attaching it to the wings.

•

A temporary labyrinth was set up in the garden labyrinths are used world-wide to quiet the mind, calm anxieties, recover balance in life, enhance creativity and encourage self-reflection and stress reduction. Visitors were encouraged to take five minutes out of the day

The ICCM Journal | Winter 2023 | V91 No. 4

and walk the Labyrinth, thinking of a loved one who is no longer here, recall a happy memory or a hope for the future. Taking time in walking as they put each foot down, connecting and reflecting, when remembering – the manager was even seen to take part! •

A family and friends nature trail encouraged them to explore the garden of remembrance because hidden amongst the memorial gardens were eleven species of wildlife for them to find and complete, suggesting a name for each on a trail sheet.

•

The final activity previewed a new feature coming to Nene Valley crematorium later this year, a post box to complement the ‘Letters to Loved Ones Lawn', a final resting place for ashes. Here people could write a letter to their loved ones no longer with them on seeded paper, the letters and envelopes are then planted to form the basis for wildflower banks adjacent to the lawn.

The day attracted similar numbers to the most recent former open day of 2019, and like then was a huge success in terms of being well received by all that attended, and a real buzz felt, with interactions, questions and connections made.

Support from local funeral directors at the Open Day

poignant words - listening to a heartfelt address from the chair were directors for the board of directors of Wellingborough Bereavement Services Limited and the bereavement services care team for the crematorium and its garden of remembrance – all agreed the memorial garden within is a fitting and welcome new addition. Although the wind was a little high the rain held off long enough for guests to enjoy an informative tour by the acting head gardener, followed by tea and cakes in the warmth and shelter of the crematorium’s kitchen, affectionally known as “The Hub”. Two events, many visitors, thousands of social media interactions, and all with the same aim, to raise business profile, increase awareness and in the long term secure a prosperous future – primarily ensuring that all that use the facilities of the crematorium know about the choices available to them, so that informed decisions are reached - what is right for them does happen!

Members of the public taking part in a tour – “back of house”

Two days later, on the 7th anniversary of the crematorium’s opening a 5th memorial garden was opened, ‘The Sensory Garden’. This garden like the previously 4 are entered through a pergola, deliberately installed, and complemented by scented planting to create a sense of peace and tranquillity as the visitor embarks upon their journey to a final resting place, memorial or just to visit, when remembering. A central pond, with a memorial Tree of Life water feature takes centre stage – its leaves available for commemoration. Radiating out from this is an appealing planting scheme that entice all senses, herbs, fragrant leaves and flowers, interesting colours, shapes, textured leaves, and grasses that rustle in the wind, with the gentle sound of running water from the water feature - all senses, truly awakened. Councillor Barbara Jenney, chair for North Northamptonshire council officially opened the sensory (memorial) garden by the cutting of a biodegradable (environmentally friendly) ribbon and conveyed their

Members of the local community enjoy the pop-up café

If you would like to find out more about Nene Valley crematorium and keep up to date with future events and community engagement, follow us on social media, Facebook, X (formally Twitter), Instagram, and LinkedIn all @nenevalleycrematorium. Will Sparrow Events & Memorials

The ICCM Journal | Winter 2023 | V91 No. 4

west lothian art project

I am very proud to be letting you all know about our amazing Almondell Cemetery Memorial Artwork. The project began before I started working at West Lothian Council in Scotland and was also delayed by Covid. It was commissioned by East Calder Community Resources Association on behalf of the partnership with Stirling Developments and West Lothian Council. The original planning conditions for the cemetery included a condition requiring public art, however due to the technical requirements of the site, the cemetery development overran its budget and there was no funding available at that time to achieve the public art aspiration for the site. Almondell Cemetery opened in 2016. The artist Svetlana Kondakova was recruited through an open competition, advertised on Creative Scotland. The project brief outlined the budget, location for the intended work and a suggested theme, along with the requirement to carry out community consultation on all design approaches. Following consultation with the Lothian Interfaith group, they had indicated that in some faiths the representation of animals could be an issue. It was suggested that in an open lattice framework of some of the designs, they could be incorporated as slightly hidden features to be observed if looking closely at the structure. Themes of flora, fauna, tree of life and community feedback were incorporated and main initial concepts were: ‘Tree of Life’, ‘River’, ‘Bridge’ and ‘Wall’. Workshops were run for schools / youth groups to involve them in creation of patterns from local trees, flowers and water to be incorporated within the final design. It was great to see the photos of the kids from the workshops. Some of these can be seen on the explanatory poster next to the Memorial Artwork. Once the final design was selected, it was displayed as a Maquette in the Local library. The Memorial Artwork was officially opened on 7th September 2023. Ann Collings Cemeteries Officer – West Lothian Council - Scotland

Design, Manufacture, Supply & Installation under one roof

The ICCM Journal | Winter 2023 | V91 No. 4

bers m ha

lation l a st

NEW

n Walls o i ab

Full in house cemetery development service

ainage r D

cts oje

Special P r

anite Cha r G

Knowledge, Expertise & Understanding

s ber

Full Installation & Product Design Service

gemprecast@live.com

www.gemprecast.co.uk

The ICCM Journal | Winter 2023 | V91 No. 4

iccm board of directors President

Marian Millington, AICCM Email: marianw69@gmail.com

Deputy President

Andrew Bond MICCM (Dip), Wigan Email: A.Bond@wigan.gov.uk

Chair Vice Chair

Martin Birch, FICCM (Dip), The City of Cardiff Council Tel: 029 2054 4820 Email: Mbirch@cardiff.gov.uk

Directors

Mohamed Omer, Gardens of Peace Muslim Cemetery Tel: 020 8502 6000 Email: mohamed.omer@gardens-of-peace.org.uk

Linda Barker, FICCM (Dip) Email: barkerlinda1@aol.com

Heather White, MICCM (Dip), Southampton City Council Tel: 023 8076 6405 Email: heather.white@southampton.gov.uk

Kevin Pilkington, FICCM (Dip), London Borough of Croydon Email: kevin.pilkington@croydon.gov.uk

iccm officers Chief Executive

Julie Dunk, BA (Hons), FICCM (Dip) Mob: 07976 939 585 Email: julie.dunk@iccm-uk.com

Deputy Chief Executive

Mathew Crawley, PGDip FCMI FICCM(DipHons) Mob: 07581 006 035 Email: mathew.crawley@iccm-uk.com

Technical Services and Journal Officer

Sofia Allana, FICCM (Dip) Tel: 07502 627521 Email: sofia.allana@iccm-uk.com

COTS Manager

Martin Clark, FICCM Mob: 07940 032 035 Email: martin.clark@iccm-uk.com

Finance & IT Manager

Trevor Robson, Bsc (Hons) BSIT, AICCM, MAAT 1 Colbeck Avenue, Swalwell, Newcastle upon Tyne, NE16 3EB Tel: 0191 452 5958 Email: trevor.robson@iccm-uk.com

Administration Officer

Julie Darroux, AICCM, ICCM National Office City of London Cemetery, Aldersbrook Road, Manor Park, London, E12 5DQ Tel: 020 8989 4661 Email: julie.darroux@iccm-uk.com

The TheICCM ICCMJournal Journal | | Winter 2023 | V91 No. 4

72 72

advertiser index

the journal

BACAS

IBC

CDS

Deceased Online

Edge IT Systems Limited

Facultatieve Technologies

Finders International

Fordingbridge

Fraser & Fraser

Greenacre Innovations-Gem Precast Ltd 70 Gower Consultants Ltd

Granart

Greenbridge Designs

IFZW Maintenance Ltd

Obitus

OpusXenta

Pear Technology

PlotBox

Fibrous Funeral Supplies

SAMM

Teleshore UK Ltd

IFC, 36 & 37

TGMS Ltd

The Columbaria Company

Welters Organisation Worldwide

The Journal is the official quarterly publication of the Institute of Cemetery & Crematorium Management (ICCM). It is the aim of the Journal to encourage the fullest freedom of opinion and expression within the Institute. Unless the fact is expressly stated, therefore, views put forward in the Journal should not necessarily be regarded as expressing the considered policy of the Institute. The Editor and the ICCM do not guarantee the accuracy of statements made by contributors or advertisers or accept responsibility for any statement which they may express in this publication or inserts therein. No advertisements referring to the provision of training or training centres or any other services will be accepted where it is considered that a conflict with the functions of the Institute exists. Articles are considered for publication on the basis that they are the author’s original work. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise without the prior written permission of the ICCM.

Institute of Cemetery & Crematorium Management (Inc.) Registered Office: City of London Cemetery Aldersbrook Road London E12 5DQ A Company Limited by Guarantee Founded 1913 Incorporated 1958 England & Wales Register Number 610299